Job Description & Requirements

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.

Operations Manager Requirements:

• Experience in management, operations, and leadership.
• Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills.
• Solid understanding of financial management

Job Description

Data entry, database and other computer-related tasks

Office administration duties

Manage phone calls and correspondence (e-mail, letters, etc.)

Supports operations by supervising staffs, planning, organizing and implementing administrative systems

Coordinating office activities and operations to secure efficiency and compliance to company policies

Undertake any other task delegated by the management

Handling chinese workers

Preparation of invoicing

Requirements:

Minimum Diploma

Responsible individual who is diplomatic and possess strong communication skills

Self-starter, fast learner and analytical with a “can-do" attitude

Good written and oral/presentation skills

Strong computer proficiency

Bilingual in English and other languages

• Creating long- and short-term plans, including setting targets for milestones and adhering to deadlines
• Delegating tasks on the project to employees best positioned to complete them
• Making effective decisions when presented with multiple options for how to progress with the project
• Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
• Communicating with executives or the board to keep the project aligned with their goals
• Demonstrated experience within a civil infrastructure environment
• Demonstrated strong technical report writing skills
• Direct project team compliance with contract terms, schedule, budget and quality objectives
• Monitor schedules, financial status of projects and quality control on projects

We are seeking an experienced and dedicated Civil Engineering Site Manager to oversee the planning and execution of various construction projects.

The Site Manager is expected to prepare site reports, manage construction crews, ensure adherence to safety protocols, and liaise with stakeholders.

The ideal candidate should be well-versed in all construction methodologies and procedures, and able to coordinate a team of professionals of different disciplines to achieve the best results.

Responsibilities

• Oversee and direct construction projects from conception to completion
• Review the project in-depth to schedule deliverables and estimate costs
• Coordinate and direct construction workers and subcontractors
• Ensure quality construction standards and the use of proper construction techniques
• Prepare internal and external reports pertaining to job status
• Negotiate terms of agreements, draft contracts and obtain permits and licenses
• Analyze, manage and mitigate risks
• Ensure health and safety regulations are complied with
• Maintain a clean and safe job site

Qualifications

• Proven working experience in Civil Engineering.
• Advanced knowledge of construction management processes, means and methods
• Expert knowledge of building products, construction details and relevant rules, regulations and quality standards
• Understanding of all facets of the construction process
• Competent in conflict and crisis management
• Leadership and human resources management skills
• BS degree in construction management, Civil engineering or related field

Casterly Pte Ltd

We are an Information Technology Asset Disposition company (ITAD) headquartered in Singapore with various facilities across Asia. As we are R2V3, ISO 9001, 14001, 27001 and 45001 certified, we are seeking an experienced QHSE manager to handle our external audit by our customers and regulatory bodies.

In this role, you will be responsible for all aspects of QHSE as well as handling external audits. As our external audits happen in other facilities of ours across Asia, candidate must be prepared to travel as well.

Roles and Responsibilities:

• Primary role is to handle external audits by ISO and our customers.
• Follow up on corrective action plan on non adherence/compliance of existing procedures.
• Identify and investigate quality control issues, recommend solutions to improve the quality of services, processes, and implement risk mitigation strategies
• Manage feedback, complaints, and incident or accident investigations
• Liaise with ESG and other relevant government entities on grant support applications and claims
• Attend to any other related QHSE matters as requested by management

Requirements:

• Bachelor’s Degree in Quality Control or relevant disciplines (Engineering, Manufacturing, etc.)
• Minimum of 5 years of professional experience in a Quality Control, Quality Assurance or QHSE role
• Strong knowledge of local and international quality control methodologies and best practices, including ISO management systems and relevant frameworks. R2V3 would be a bonus.
• Excellent written and oral communication, leadership, supervision and problem-solving skills
• Strong attention to detail and a commitment to producing high-quality work
• Ability to multitask effectively, work independently and in teams
• Proficient in Microsoft Office Suite
• Accreditation of QHSE internal auditor certification will be a plus

Before Service Prospecting – Proactively prepare for and make customer contacts.

• Create and work with customer calling lists
• Contact and call customers regarding current campaigns, to book next visit, offer repairs etc.
• Analyze Maintenance plans and make recommendations to customers
• Analyze remote diagnostics
• Record outcome of calls and visits
• Request and verify Maintenance plans

Before Service Sales – Contribute to services sales by analyzing customer needs and actively interact with them to find optimal solution.

• Listen to and identify customer needs
• Analyze Maintenance plan and recommend actions on deviations
• Perform trouble shooting according to checklists
• Give advice to customers
• Argue for suitable Maintenance solution
• Define the work to be done and create preliminary work order
• Book and organize customers workshop visits
• Check work order content and workshop resource planning
• Confirm that colleagues understands the work order
• Secure appointment with customer

Before Service Workshop scheduling - Contribute to the utilization of the workshop and its capacity by planning the work to be carried out.

• Create necessary time reservation
• Verify that resources are allocated for the work to be carried out
• Cooperate with other departments to coordinate all necessary work for the customer
• Contact and call 3rd party when necessary
• Arrange for sub supplier jobs
• Take part in and contribute to the daily pulse meetings
• Participate in workshop management weekly meeting

During Service Customer workshop care – Take care of customer during work to ensure satisfaction.

• Receive the customer upon arrival
• Verify content of appointment
• Take over the vehicle from customer
• Offer customer additional work and/or parts
• Continually communicate with customers in case of changes or problems
• Open the work order
• Handle customer requests

After Service Vehicle Return – Form long term relationships with customers when returning vehicle through clear and active communications.

• Close the work order
• Issue all necessary invoice
• Explain to the customer the work that has been performed
• Recommend additional work that may be required
• Book the next appointment
• Hand over the vehicle to customer
• Register customer feedback

Administrative support and coordination – at workshop level

• Respond to general administrative enquiries and clerical support.
• Prepare the allowances for the technicians.
• Administer employee files and records of benefits and allowances.
• Maintain financial files and records.
• Manage the filing, storage and safety of the documents.
• Perform other related duties as required.
• Assist with all visitor/customer visitations and directing them to the correct channels.
• Maintain a safe and clean reception area by complying with procedures, rules and regulations.
• Provide information on missed calls and information on messages/notes to relevant staffs in a timely manner.
• Contributes to team success by completing designated tasks.

• Building relationships

Developing and maintaining strong relationships with clients and ensuring their needs are met

• Sales

Achieving sales targets, identifying sales potential, and acquiring new clients

• Customer support

Providing excellent customer support, addressing client queries, and addressing after-sales concerns

• Negotiation

Negotiating contract terms to achieve both client satisfaction and company profitability

• Project management

Leading project management activities and ensuring the account team takes the necessary actions

• Communication

Having excellent written and oral communication skills, and being comfortable presenting to senior-level executives

• Product knowledge

Learning, maintaining, and growing product knowledge, and keeping up to date on competitors' products, pricing, and offerings

• Reporting

Preparing reports for management

Account managers are a common role in both the sales and advertising industries. The day-to-day expectations may vary by industry, but the basic expectations are the same

• Building relationshipsAccount managers are responsible for developing and maintaining long-term relationships with clients. They act as a liaison between the client and the company, ensuring that the client's needs are understood and met.
• Managing salesAccount managers are responsible for managing sales, including achieving sales targets and delivering sales presentations.
• Resolving customer complaintsAccount managers are responsible for resolving customer complaints and addressing client concerns.
• Collaborating with internal teamsAccount managers work with different internal teams to ensure that the client's needs are met. They may also collaborate with internal teams to develop customized solutions or proposals.
• Conducting account reviewsAccount managers conduct regular account reviews to assess client satisfaction and identify opportunities for upselling or cross-selling.
• Preparing sales reportsAccount managers may be responsible for preparing sales reports.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They may also need to be confident and assertive when pitching to clients

• Managing client relationshipsAccount managers are the main point of contact between a client and a company, and are responsible for ensuring that clients are satisfied and receive the support they need.
• Managing salesAccount managers are responsible for managing sales, including setting sales targets, generating and forecasting sales pipelines, and making regular sales performance reports.
• Resolving customer complaintsAccount managers are responsible for resolving customer complaints and disputes by providing effective solutions.
• Working with internal teamsAccount managers work with different internal teams to ensure that the client's needs are understood and met.
• Attending client meetingsAccount managers attend client meetings and are available to speak with clients whenever they need to get in touch.
• Leading project managementAccount managers may lead project management activities.
• Delivering presentationsAccount managers may deliver presentations to clients or to the company's management.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They should also have good product knowledge, and be familiar with CRM software and MS Office.

Responsibilities

• Coordinate and manage the site work at side with customers
• Manage issues on site and resolve them
• Assist in drafting the autocad drawing
• Maintain and update project documentation and drawings.
• Coordinate with sales team to meet deadlines and quality standards.
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Answer incoming calls and offering guidance to customer.
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Provide coaching and guidance to production team and fulfill all training needs for their future development

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Proficiency in AutoCAD
• Strong attention to detail and ability to interpret technical drawings.
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Degree in Business, Operations Management or related field
• Able to perform rotating shifts, including weekends and public holidays

An account manager's responsibilities include:

• Building relationships

Developing and maintaining strong relationships with clients and ensuring their needs are met

• Sales

Achieving sales targets, identifying sales potential, and acquiring new clients

• Customer support

Providing excellent customer support, addressing client queries, and addressing after-sales concerns

• Negotiation

Negotiating contract terms to achieve both client satisfaction and company profitability

• Project management

Leading project management activities and ensuring the account team takes the necessary actions

• Communication

Having excellent written and oral communication skills, and being comfortable presenting to senior-level executives

• Product knowledge

Learning, maintaining, and growing product knowledge, and keeping up to date on competitors' products, pricing, and offerings

• Reporting

Preparing reports for management

Account managers are a common role in both the sales and advertising industries. The day-to-day expectations may vary by industry, but the basic expectations are the same.

Join a Leading Innovator at TAK Products & Services Pte Ltd!

At TAK, we pride ourselves on being a passionate and creative bunch – always committed to creating the best products through innovation that will inspire our clients. Our company is built on a foundation of excellence, creativity, and integrity, making us a trusted partner in the global marketplace. We are seeking a friendly and proactive Showroom Executive to enhance our sales team and drive customer engagement in our showroom. The ideal candidate should possess exceptional customer service skills, able to work flexible hours, including weekends and have a keen eye for visual merchandising. This role is essential in creating an inviting environment that showcases our products while meeting and ensuring a memorable and enjoyable viewing experience.

Key Benefits:

• ·Join a supportive and collaborative Showroom team
• Salary and benefits package commensurate with experience
• Promote work life balance
• Clothing allowance
• Monthly grooming allowance
• Work in central area of Singapore

Key Responsibilities:

• Delivering an intuitive and enjoyable customer-centric experience. To interact and provide appropriate advice to visitor's need and attend to enquiries with a pleasant disposition at all times.
• Build customer profile by documenting and maintaining of customer’s data promptly.
• Ensure showroom is well maintained in a pristine condition at all times.
• Good commitment to work schedules.
• Adhere to professional standards of behavior & conduct in dealing with customers & colleagues.
• Co-operate and work effectively with other Departments and team members to achieve objectives.
• Complies with brand grooming guidelines and maintain good standard consistently to portray a professional image
• Ready to undertake additional showroom related tasks where necessary.

Requirement

• Minimum GCE “O” Levels with at least 2 years of experience in frontline customer services.
• Experience/knowledge in home renovation or material supply processes would be an advantage.
• Bi-lingual in English and Mandarin with good communication skill.
• Self-motivated, cheerful and outgoing personality with above-average EQ.
• Resourceful in tackling different situations.
• Ability to think creatively and work independently.
• Available to work on every Sat, Sun & PH (10am – 5pm)
• Work in central area.
• Only for Singaporean/PR.

By submitting your application for this role, you consent to the collection, use, and disclosure of your personal data by TAK Products & Services Pte. Ltd. for the purposes of processing your job application. We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected or as required by law. We are committed to protecting your privacy and ensuring the confidentiality of your personal data. For more information on how we handle your personal data, please refer to our Privacy Policy (https://tak.com.sg/about-tak/privacy-notice/). If you wish to withdraw your consent or have any concerns about the use of your personal data, please feel free to reach out to us by writing to [email protected]

An account manager's responsibilities include:

• Building relationships

Developing and maintaining strong relationships with clients and ensuring their needs are met

• Sales

Achieving sales targets, identifying sales potential, and acquiring new clients

• Customer support

Providing excellent customer support, addressing client queries, and addressing after-sales concerns

• Negotiation

Negotiating contract terms to achieve both client satisfaction and company profitability

• Project management

Leading project management activities and ensuring the account team takes the necessary actions

• Communication

Having excellent written and oral communication skills, and being comfortable presenting to senior-level executives

• Product knowledge

Learning, maintaining, and growing product knowledge, and keeping up to date on competitors' products, pricing, and offerings

• Reporting

Preparing reports for management

Account managers are a common role in both the sales and advertising industries. The day-to-day expectations may vary by industry, but the basic expectations are the same.

• Building relationships

Developing and maintaining strong relationships with clients and ensuring their needs are met

• Sales

Achieving sales targets, identifying sales potential, and acquiring new clients

• Customer support

Providing excellent customer support, addressing client queries, and addressing after-sales concerns

• Negotiation

Negotiating contract terms to achieve both client satisfaction and company profitability

• Project management

Leading project management activities and ensuring the account team takes the necessary actions

• Communication

Having excellent written and oral communication skills, and being comfortable presenting to senior-level executives

• Product knowledge

Learning, maintaining, and growing product knowledge, and keeping up to date on competitors' products, pricing, and offerings

• Reporting

Preparing reports for management

Account managers are a common role in both the sales and advertising industries. The day-to-day expectations may vary by industry, but the basic expectations are the same.

• Managing client relationships: Account managers are responsible for maintaining and expanding relationships with clients, and ensuring customer satisfaction. They act as a liaison between the client and the company, and work to ensure the client's needs are met.
• Managing sales: Account managers are responsible for managing sales, including generating and forecasting sales pipelines, setting sales targets, and overseeing account representatives.
• Preparing reports: Account managers prepare reports on accounts and transactions, and may also present business and account updates to clients and management.
• Project management: Account managers may lead project management activities.
• Data collection and analysis: Account managers may collect and analyze data related to clients.
• Resolving customer complaints: Account managers may resolve customer complaints and disputes.
• Working with internal teams: Account managers work with different internal teams to ensure clients' needs are understood and met.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They may also need to be familiar with CRM software and MS Office

Yishun

Monday to Friday 9am to 6pm

Need to travel to China

Salary up $4000 (Salary commensurate with experience)

Japanese MNC

Semicon industry

Duties and Responsibilities
Service matters:
- Liaising directly or indirectly with external customers in Singapore or other countries for any service/ technical related matters.
- Account Management directly or indirectly be it technical or support related matters.
- Respond to customer sites when require.

Operations matters
- Inventory control such as controlling the movements of the spare parts in the store and monthly stock-taking of part etc.
- Issue Service order / Service report / Quotation to either appointed agent or customers.
- Prepare and update all service reports to be submitted weekly for any service tasks or response carried out.
- Liaising with external vendors, customers and Headquarter on any related issues and enquires.
- Impart machine/ service knowledge to peers so as to build up the service capability.
- Conduct demo/ trainings for customers / peers as and when require.
- Able to provide service support overseas as require.
- All other related work as assigned by superior.

Requirements

• Diploma/Degree in mechanical/mechatronics or related engineering
• No experience can apply as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Job Description

• In charge of supervising the entire set-up and operation performance of the central kitchen.
• Monitoring of purchase and orders to manage cost flow including operation costs and kitchen overheads that do not exceed set par levels.
• Ensured that all employees followed food hygiene practices and safety standards.
• Improvise SOPs in Central Kitchens, shop outlets, and even delivery units to achieve the highest food standard, quality menus, and food products to the brand outlets.
• Will be involved in ingredients matching, fusion food new menu creations, assisting Chef as and when required.
• Coordinate Human Resources, including Part-Timers and cleaners to keep labour costs within budget while maintaining service standards and maximise productivity.
• Streamline service processes to boost productivity and efficiency in central kitchen and outside dining services.
• Will be required to work alongside or together with the Marketing Department to create a marketing campaign and menu item promotions.
• Carry out other duties as assigned by management.

Job Requirements

• Preferably possess Diploma or Advanced/Higher/Graduate Diploma in Food & Beverage Service Management or related field
• At least 10 years of relevant experience in a managerial position in a Central Kitchen facility or related field
• Strong knowledge of Central Kitchen operations and practices, from set-up to daily operations, to maximize the productivity of the facility
• Excellent operational expertise in F&B industry and organizational skills
• Independent, self-driven, resourceful and reliable
• Excellent communication skills and planning
• Strong team player, and able to work with the team members to produce exceptional results

JOB DESCRIPTIONS:

• Identifying and attending important global events and trade shows to create, implement, and execute merchandising plans that help the business to grow and meet sales targets
• Maintain close relationships with local partners through regular market visits, meetings and business reviews
• Ensure business partners follow brand's standards in terms of retail operations, product assortments, visual merchandising, image and client services
• Find ways to improve and develop sales numbers through analyzing performances for all relevant accounts and monitoring competitor activities and market trends to find new opportunities.
• Evaluate current inventory and make suggestions for continuous improvement based on market research and understanding of the purchasing habits consumers
• Fully manage the complete wholesale business for the region, with a key focus in Singapore market
• Identify potential operational & business improvement opportunities
• Utilize sales data to manage, develop, and serve existing accounts and find ways to identify and convert new account opportunities for the business
• Establish new sourcing networks and strengthen existing supplier relationships desirable to our customers
• Maintain strong business relationships with suppliers and vendors
• Ensure compliance with occupational health and safety regulations
• Performs other job-related duties as assigned by Company

JOB REQUIREMENTS:

• Minimum Bachelor Degree in Business or related discipline
• Minimum 5 years of experience in B2B/B2C sales, wholesale brand consumer products with a preference for the industry
• Preferably with experience in wholesale/retail packaging and good knowledge in Wholesale trade products distributions through various channels
• Preferably bilingual to liaise with Indian speaking suppliers and vendors in view of working/business environment communication
• 2A/2B/Class 3 compulsory. Preferably posses own transport. (Required to travel from time to time)
• Willing to do rotating shift work and flexibility to work late evenings
• Able to work longer hours with prolonged period of standing
• Must be willing to work on weekends/PH. (Strictly off on week days)
• The ability to understand and follow company policies and procedures.
• Ability to work under pressure, in a fast-paced environment and meet deadlines

The Operations Manager will oversee and coordinate the day-to-day activities of our Soft Service Team. This role involves planning and scheduling manpower, ensuring excellent service delivery, and managing client relationships.

Key Responsibilities:

Position Summary:

We are seeking an experienced Operations Manager specifically for Environmental Services. This role is crucial in ensuring the efficient daily operations of cleaning services while adhering to contract requirements and maintaining high standards of quality and safety. The Operations Manager will oversee manpower scheduling, staff performance, client relationships, and compliance with regulatory standards.

Key Responsibilities:

· Develop and implement manpower schedules to optimize daily cleaning operations and meet contract specifications and customer expectations.

· Monitor and assess manpower operations, recruit staff as needed, and ensure staff performance aligns with productivity and service quality standards.

· Review and develop manpower strategies to optimize team performance and operational efficiency.

· Manage and review daily staff attendance, performance evaluations, and ensure adherence to quality standards.

· Regularly monitor and control manpower costs to ensure alignment with the budget.

· Build and maintain strong client relationships to address their concerns and understand their cleaning requirements.

· Ensure the Soft Service Team adheres to cleaning schedules, checklists, and quality standards.

· Collaborate with the Soft Service Team and clients to review and improve operational plans.

· Manage inventory levels for cleaning equipment, tools, and supplies, and collaborate with procurement for timely replenishment.

· Develop, implement, and review Standard Operating Procedures (SOPs) to ensure compliance and operational efficiency.

· Ensure compliance with workplace safety, health regulations, and proper use of cleaning chemicals and PPE.

· Assess staff training needs, develop and implement training plans to enhance skills and performance.

· Coordinate with suppliers and vendors to procure cleaning materials and equipment at competitive prices.

· Oversee health and safety compliance for cleaning operations, including staff adherence to safety protocols.

· Act as the primary point of contact for clients, promptly addressing any concerns or special requests.

· Supervise, train, and motivate the cleaning team to ensure high performance and adherence to health and safety standards.

· Conduct performance evaluations, provide feedback, and implement performance improvement programs.

· Prepare and manage the cleaning operations budget, ensuring cost control without compromising service quality.

Qualifications:

• Possess at least a Diploma or Degree in Facilities Management, or a related field.
• At least 3 years of experience in operations management within the environmental services sector and handling multiple job sites.
• Strong organizational and planning skills with the ability to manage multiple tasks and priorities.
• Excellent communication and interpersonal skills to effectively manage client relationships and collaborate with team members.
• Proficiency in handling operational issues and implementing effective solutions.
• Experience in performance management and staff supervision.
• Ability to prepare detailed reports and analyse service performance.

To ensure that safety procedures are incorporated in all project management activities and takes initiatives to promote a safety working

To ensure the painting works are carried out in accordance to the client's requirements as communicated by the project manager and/or as specified in the contract agreement

To provide all project status update to management accurately and in a timely manner

To manage transporting foreign workers in/out dormitory to jobsite and to perform any other duties to be assigned from time to time

Minimum 10 years of relevant work experience in building construction

To Possess the relevant safety certifications like Managing Work At Height / SSRC / BCSS

Candidate must possess at least Diploma or Degree in Construction or related courses

Job Description

• In charge of supervising the entire set-up and operation performance of the oulets.
• Monitoring of purchase and orders to manage cost flow including operation costs and kitchen overheads that do not exceed set par levels.
• Ensured that all employees followed food hygiene practices and safety standards.
• Improvise SOPs in the shop outlets, and even delivery units to achieve the highest food standard, quality menus, and food products to the brand outlets.
• Will be involved in ingredients matching, fusion food new menu creations, assisting Chef as and when required.
• Coordinate Human Resources, including Part-Timers and cleaners to keep labour costs within budget while maintaining service standards and maximise productivity.
• Will be required to work alongside or together with the Marketing Department to create a marketing campaign and menu item promotions.
• Carry out other duties as assigned by management.

Job Requirements

• Preferably possess Diploma or Advanced/Higher/Graduate Diploma in Food & Beverage Service Management or related field
• At least 10 years of relevant experience in a managerial position in a Central Kitchen facility or related field
• Strong knowledge of Central Kitchen operations and practices, from set-up to daily operations, to maximize the productivity of the facility
• Excellent operational expertise in F&B industry and organizational skills
• Independent, self-driven, resourceful and reliable
• Excellent communication skills and planning
• Strong team player, and able to work with the team members to produce exceptional results

Strategic Analysis & Direction Setting

Supply Market Analysis

• Develop a strong understanding of the supply market, its capability, direction, trends, etc. Understand who the best suppliers are; the niches they serve, their capability, etc.

Partner & BU Alignment

• Develop strong understanding of business requirements. Work with partners to clearly understand their direction and needs.
• Internalize the requirements and define what needs to be delivered to meet their needs, also identify additional opportunities to deliver new value-add.

Strategy Development

• Work with management to translate the business requirements into objectives and goals for the commodity.
• Lead the development of the commodity strategy. Develop the appropriate initiatives to achieve the strategy and meet business requirements.
• Establish sourcing targets based on the business needs and requirements. Develop the appropriate sourcing strategy and initiatives and plans to meet and / or exceed the targets. Also, develop the appropriate supplier performance expectations utilizing the TQRDCE categories. Ensure expectations are tied to business needs. Communicate any changes in expectations in a timely manner
• Establish total cost of ownership targets based on business needs. Implements the appropriate initiatives to meet and/or exceed targets.

Supplier Evaluation & Selection

• Evaluates production and R&D requirements. Determines if a current supplier can meet the needs.
• Identifies, evaluates and selects new suppliers that meet Agilent’s business requirements. Conducts supplier audits the engineers to properly evaluate potential suppliers.
• Prepares and evaluate quotation packages. Establish cost standards and analyze variances for new parts/products. Drive cost optimization throughout supply chain and provide reporting.
• Ensure the right set of suppliers available when needed.
• Prior to selecting a new supplier, assesses the need for a contract, establishes performance expectations, and reviews financial stability
• Upon supplier selection, develops and negotiates the appropriate contracts that protects Agilent’s interests; gets the best total cost, and minimizes business risk. Review and discuss their business recovery plan and succession plan if this is a critical part or supplier.

Commodity Analysis and Execution

• Stay current with industry developments for the commodity. Conduct research using various sources such as trade journals, internet, ISM, business news and internal and external networking. Maintain a basic technical knowledge.
• Maintain continuous assurance of supply - serve as an escalation point for AOS issues.
• As the commodity team leader, work with management to establish goals and objectives and drive to meet the goals as set at the Procurement BFT level. Help coach and train team members, build teamwork, lead team meetings and communicate important commodity related information, set priorities, track and report commodity team performance and business fundamentals, and drive for continuous process improvement. Help the management hold the team accountable for meeting commitments.

Contract Management

• Develops and negotiates the appropriate contracts that protects Agilent’s interests; gets the best total cost, and minimizes business risk. Review and discuss their business recovery plan and succession plan if this is a critical part or supplier.

Cost Management

• Conduct the appropriate analysis for the commodity to analyze ‘total cost’ and set the appropriate targets. Conduct the appropriate analysis (‘should cost models’ or other forms of analysis) to ensure that the cost being paid has been analyzed and an external comparison of the product or some of the raw material or fabrication has been completed and what we are paying is inline or below the market.
• Execute the appropriate initiatives / projects to achieve cost savings targets / total cost of ownership solutions.

Supplier Performance Management

• Execute TQRDCE surveys, analyzes data, and prepare supplier feedback. Meet with management to share supplier results, plans and gain their support. Meets with top suppliers at least annually to review direction, assure alignment, and review performance results. Hold suppliers accountable for meeting commitments and performance expectations. Work with suppliers to develop performance improvement plans (as needed) and monitor progress.
• Ensure quality management expectations are set. Hold suppliers accountable for meeting quality requirements. Ensure Agilent’s SQSR’s are met based on AGILENT’s guidelines. Monitors environmental requirements and ensures compliance.

Risk Analysis and Management

• Conduct appropriate risk analysis; identify options and work to minimize risk from impacting business
• BCP Team facilitation at each site for suppliers in matrix (i.e. ATS Manager with CMs and SRMs, LFS, ATIS and so forth) Operating Managers will consolidate and summarize information on behalf of organization for formal submission.
• Supplier Liability Reporting overall accountability for reporting and representing data from suppliers. Will facilitate and submit data from SRMs and report centrally.

Supply Market Intelligence

• Keep supply market data up to date. Ensure supply market analysis stays current. Maintain an understanding of who the best suppliers are; the niches they serve; new market entrants; etc.

Strategy Execution & Management

• Execute and maintain the commodity strategy. Report progress and results to management and partners on strategy initiatives and projects.
• Manage the world wide supply base in accordance with the commodity strategy.
• Evaluate changes in business requirements and conditions; update strategy accordingly.

Partner Management

• Provide partners with the highest quality products and services. Periodically survey partners to assess changing business or technology needs.

Strategic & Value-Based Sourcing

• Understands business needs and direction along with what is needed from the supply base. Collaborates with the Supplier Relationship Manager to understand the capability from our top suppliers. Work with them to identify, suggest, and implement sourcing opportunities that provide can provide new or additional value-add to the organization.

Supplier Collaboration

• Work with SRM’s to identify areas of opportunity to develop new or optimized business processes with suppliers as defined in your commodity strategy. These efficiencies between the two organizations could impact ‘total cost’, quality or other key areas.

Qualifications

• Bachelor's or Master's Degree in Business Administration or equivalent
• Minimum 8+ years relevant experience for entry to this level
• Supplier management experience
• Category strategy development experience

Position Summary:

The Operations Manager will oversee and coordinate the day-to-day activities of our Soft Service Team. This role involves planning and scheduling manpower, ensuring excellent service delivery, and managing client relationships.

We are seeking an experienced Operations Manager specifically for Environmental Services. This role is crucial in ensuring the efficient daily operations of cleaning services while adhering to contract requirements and maintaining high standards of quality and safety. The Operations Manager will oversee manpower scheduling, staff performance, client relationships, and compliance with regulatory standards.

Key Responsibilities:

· Develop and implement manpower schedules to optimize daily cleaning operations and meet contract specifications and customer expectations.

· Monitor and assess manpower operations, recruit staff as needed, and ensure staff performance aligns with productivity and service quality standards.

· Review and develop manpower strategies to optimize team performance and operational efficiency.

· Manage and review daily staff attendance, performance evaluations, and ensure adherence to quality standards.

· Regularly monitor and control manpower costs to ensure alignment with the budget.

· Build and maintain strong client relationships to address their concerns and understand their cleaning requirements.

· Ensure the Soft Service Team adheres to cleaning schedules, checklists, and quality standards.

· Collaborate with the Soft Service Team and clients to review and improve operational plans.

· Manage inventory levels for cleaning equipment, tools, and supplies, and collaborate with procurement for timely replenishment.

· Develop, implement, and review Standard Operating Procedures (SOPs) to ensure compliance and operational efficiency.

· Ensure compliance with workplace safety, health regulations, and proper use of cleaning chemicals and PPE.

· Assess staff training needs, develop and implement training plans to enhance skills and performance.

· Coordinate with suppliers and vendors to procure cleaning materials and equipment at competitive prices.

· Oversee health and safety compliance for cleaning operations, including staff adherence to safety protocols.

· Act as the primary point of contact for clients, promptly addressing any concerns or special requests.

· Supervise, train, and motivate the cleaning team to ensure high performance and adherence to health and safety standards.

· Conduct performance evaluations, provide feedback, and implement performance improvement programs.

· Prepare and manage the cleaning operations budget, ensuring cost control without compromising service quality.

Qualifications:

• Possess at least a Diploma or Degree in Facilities Management, or a related field.
• At least 3 years of experience in operations management within the environmental services sector and handling multiple job sites.
• Strong organizational and planning skills with the ability to manage multiple tasks and priorities.
• Excellent communication and interpersonal skills to effectively manage client relationships and collaborate with team members.
• Proficiency in handling operational issues and implementing effective solutions.
• Experience in performance management and staff supervision.
• Ability to prepare detailed reports and analyse service performance.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

To ensure that safety procedures are incorporated in all project management activities and takes initiatives to promote a safety working

To ensure the painting works are carried out in accordance to the client's requirements as communicated by the project manager and/or as specified in the contract agreement

To provide all project status update to management accurately and in a timely manner

To manage transporting foreign workers in/out dormitory to jobsite and to perform any other duties to be assigned from time to time

Minimum 10 years of relevant work experience in building construction

To Possess the relevant safety certifications like Managing Work At Height / SSRC / BCSS

Candidate must possess at least Diploma or Degree in Construction or related courses