Guest Experience Executive

• Work location: Changi / River Valley
• Rotating shift: (7am to 4.00pm; 10am to 7.00pm, 1.00pm to 10pm) - Monday to Sunday

The Opportunity

• Greeting guests and performing check-in and check-out duties
• Creating a satisfactory level of engagement with guests by showing interest, anticipating requests, and engaging with them throughout their stay
• Delivering high-quality customer service by listening to guests’ requests and concerns and coordinating with internal teams to find appropriate solutions to fulfil the request or resolve the incident promptly
• Managing reservations and email inquiries, monitoring room inventory, and assigning rooms when on shift
• Communicating with the Sales team or other stakeholders to coordinate and conduct the necessary pre-arrival work for VIPs, corporate clients, groups, etc.
• Monitoring and maximising room inventory to accommodate new sales leads and reservations
• Proactively encourage longer lengths of stay for in-house guests
• Proactively upsell to hit monthly team and individual targets
• Proactively looking for areas for development and improvement for yourself and others
• Updating guest data in IT systems as required
• Ensuring compliance with all SOPs and standard

Your Background

• Minimum 1 year of experience in a similar role in the hospitality or customer relations industry (guest relations, customer service or similar) preferably in a hotel or serviced apartment environment
• Must be willing to work in rotating shift hours.
• Strong customer service skills.
• Exceptional interpersonal skills and communication skills.

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

We are an established group of companies with more than a decade of successfully operating in both the TCM and Spa & Wellness space.

As part of our expansion plans, we are looking for a Branch Manager to drive sales and manage the daily operations of our retail outlet.

Basic plus commission, annual leave and other benefits.

Duties include:

• Handling of enquiries via phone, email or social media contact points
• Providing excellent customer service for all our guests
• Promoting our treatment services, promotions and periodic special deals
• Engage customers and drive sales to achieve targets
• Leading the team to ensure smooth outlet operations and sales goals are achieved
• Work closely with inhouse TCM physician to optimise customers’ health goals (TCM specific)
• Issuance of invoices and other BAU processes
• Coordinating with HQ office for operational and marketing matters

Requirements:

• At least 2 year working experience in a similar role in fields such as TCM, Beauty and Wellness
• Motivated and proactive to customers’ needs
• 5 day work week
• Must be able to work on weekends and public holidays

Job Info:

• Working Days: 5 days/week
• Working Hours: 10:30pm - 8am
• Location: Central

Job Description:

• Handles daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest satisfaction
• Anticipate guest needs through observation and offer prompt, efficient service either personally or through effective communication with other departments
• Coordinates with Security with regards to any criminal act within the Hotel or suspicious guests
• Work with relevant departments on vouchers, billing instructions, rebates, deposits to ensure no bad debts, skippers, untraceable charges and allowances.
• Coordinate and take charge of any emergency while higher Management is not on duty in hotel premises. Supervises and executes required emergency procedures in the events of fire, power failure and other emergency situations
• Ensure that pre-check in procedures are effectively carried out according to standard operating procedures
• Deal with guests’ enquiries, problems and complaints promptly, efficiently and courteously to the satisfaction of guests and interest of the Hotel
• Manages lobby guest flow effectively to ensure that there is no congestion, jumping in to assist where needed.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TANG WEI SHEN | EA Personnel No.: R23115252

Customer Service Officer (Fresh Graduates Welcome/ North)

Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers.

Trainings are provided/ Fresh Graduates Welcome!

Job Responsibilities

• Provide quality customer service to customers either by telephone or electronically

• Respond and follow up promptly to customer enquiries

• Obtain and evaluate all relevant information to handle enquiries and complaints

• Process orders, forms, applications and requests

• Record details of enquiries and customer interactions including actions taken

• Work effectively with a variety of situations, individual and groups

• Demonstrate effective telephone techniques that meet Quality Assurance standards

Job Requirements:

• GCE ‘O’ Level and above

• Computer literacy (E-mail & MS applications)

• Strong team player

• Self-driven individual with a positive attitude

• Customer-oriented with good interpersonal and communication skills (oral and written)

• Pleasant disposition and personality

• Highly adaptable to a fast-paced and dynamic environment

• Problem analysis and problem-solving skills

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Corporate Banking Relationship Manager

Our client, a leading bank is committed to delivering tailored financial solutions to their corporate clients. As they continue to expand our team, they are seeking a highly motivated and experienced Relationship Managers to join their corporate banking team

Responsibilities:

• Cultivate and manage relationships with corporate clients to understand their financial needs and provide customized banking solutions.
• Act as the primary point of contact for clients, addressing their inquiries, concerns, and providing timely and accurate information.
• Assess the creditworthiness of corporate clients and develop comprehensive credit proposals and present recommendations to the credit committee.
• Provide strategic financial advice to clients, offering insights into market trends, investment opportunities, and risk management strategies.
• Collaborate with internal teams to develop and implement financial solutions that align with clients' business objectives.
• Stay abreast of the latest financial products and services offered by the bank.
• Educate clients on available products and recommend solutions that meet their financial goals.
• Monitor and manage the risk associated with corporate banking portfolios.
• Implement risk mitigation strategies and ensure compliance with regulatory requirements.

Qualifications:

• Bachelor's degree in Finance, Business, or related field; MBA is a plus.
• 5 years of experience in corporate banking or a related financial services role.
• Proven track record of successfully managing corporate client relationships and driving business growth.
• 2 positions available

Office Location: Singapore, Central

Interested candidates kindly forward your CV to [email protected] (Ethel Tan Seok Khoon, Reg No: R2096281). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Responsibilities

• Establish a strong relationship with your key accounts, your customer stakeholders, and your executive sponsors as a trusted advisor.
• Manage your accounts, making sure your customers receive services that are within their budget and meet their needs.
• Develop new applications by creating specifications, consulting with the product engineering and the IT department to make sure everything goes smoothly.
• Identify new business opportunities to increase revenue, diversify sources and strengthen Company position in the market.
• All job activities should be documented and recorded in the CRM system.

Requirements

• Min. Diploma or Degree in Marketing, Business Administration, Communications, IT, or relevant field with minimum 5 years of sales and business development experience
• Experience in account servicing and strong client management.
• Familiarity with modern web and application development technologies, tools, and platforms.
• Strong sales, influencing, and presentation skills.
• Aggressive, focused on getting the job done, and have a solid track record of hitting sales goals.

Interested candidates who wish to apply for the advertised position, please click APPLY to submit your resume.

EA License: 13C6305

Reg. No.: R23113401

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use, or disclose your personal information for purpose in connection with the services provided by us.

Benefits Summary:

• F&B Industry
• Basic up to $5000 + $350 Transport Allowance + AWS + VB
• Monday - Friday, 8.30am - 6.00pm
• Location: Woodlands

Responsibilities:

Branding

• Leads consumer and brand learning plan development and oversees execution and findings of research studies
• Build and increase company-wide awareness about key developments
• Identify, plan and execute projects/campaigns for brand development
• Analyse and evaluate effectiveness of each project / launch
• Manage service partners (PR agencies) and build good relationship with key media for PR coverage of important events/activities
• Support the Head of Marketing in delivering Brand campaigns that support business strategy, market goals and organisational objectives
• Execution of Koufu’s marketing communication initiatives that are aligned with Brand positioning and philosophy
• Trade mark registration and related matters
• Review and assess sponsorship request, drives sponsorship strategies and sponsorship events for the company

Marketing

• Oversees in strategic planning and making sure timely execution of overall Marketing Calendar
• Stay current on market trends and competitive activity
• Develop promotional programmes and managing marketing budget
• Oversees the planning and conducting of market research
• Work collaboratively with in-house or external design agencies to execute designs
• Analyse and evaluate effectiveness of each project / launch
• Oversee press releases, speeches, marketing collaterals, articles, corporate video, brochures and presentation materials
• To provide guidance to plan and coordinate campaigns and communications through all phases of launch and maintenance, including reporting, analysis and optimisation.
• To collaborate with other departments such as Operations, Projects, Procurement, and Finance teams for campaign delivery and project implementation.
• Generate and prepare weekly and monthly marketing reports for the Operation and Management’s review

Requirements:

• Diploma or Degree in Marketing / Communications with at least 2 years in supervisory role
• Must have experience in brand management in F&B industry
• Experience in handling multiple brands
• Has strong proficiency in in English and Mandarin (in order to liaise with Mandarin speaking associates)
• Excellent interpersonal skills, with the ability to thrive in a fast moving and highly challenging environment
• Able to start work immediately or within a short notice

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Felcia Ang Zhi Yun | EA Personnel No.: R22109905

766

IT Procurement Manager (Government contracts & tender)

• Working Hours: Mon-Fri
• Working Location: Central
• Remuneration Package: Up to $8000 (basic) + AWS

Responsibilities:

• Elicit, scope and manage business requirements to support Government procurement strategies with application of ICT knowledge.
• Perform data analysis to enable data-driven decision on procurement strategies, supplier performance and approaches for the assigned bulk tenders. This includes research on demand and supply-related market factors to substantiate decision making.
• Manage operations of ICT bulk tender projects including Government procurement process.
• Participate in the Government procurement’s tender and evaluation processes in accordance to Government policies and procedures to meet procurement objectives with understanding of ICT industry and key players in key technical areas; provide guidance to business/technical users on specification requirements and queries.
• Address user clarifications to enable rapid adoption and smooth transition of participating agencies onto bulk tenders with good understanding of ICT industry key players for ICT products/services applicable to Government.
• Apply contract monitoring methods to assess suppliers’ performance, and execute contract management procedures and techniques.
• Manage suppliers (in accordance to contractual obligations) to meet stipulated service levels within scope and schedule, and perform variation and technology refresh (when necessary).
• Perform timely reporting to upper management regarding the status of the project.
• Ensure ICT projects’ compliance to Quality Management System (QMS) and contractual requirements.
• Manage project timeline, stakeholders and communications including fronting customers’ queries on projects.
• Conduct audit and follow-up on customers’ usage of projects.

Requirements

• Minimum 5 years of relevant working experience in ICT Industry and/or Government procurement
• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders
• Good analytical, organization and planning skills
• A team player who is able to work independently.

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: speytu(at)scientecpersonnel.com by quoting "J43081" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Roles & Responsibilities

Customer Care Receptionist

• Performs receptionist tasks such as greeting customers, scheduling of appointments, handling queries & complains via phone, email or general correspondence.
• Maintaining a high degree of patient care at the clinic, ensuring that patients have the best experience possible
• Managing office supplies such as dental products, stationery, equipment and furniture
• Ensure clinic operations run smoothly. Liaise with with appropriate vendors/department to resolve any issues
• Submission of dental claims vis CHAS, Medisave and Dental Insurance portals.
• Administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.

Requirement:

• Experience in customer service or reception duties
• Demonstrates good communication skills
• Applicants with no experience working in dental clinic operations but are willing to learn are welcome to apply
• Candidate must be able to work on at least one weekend (Sat or Sun).

· 5 DAYS

· Established MNC near Bedok MRT

· Year-end Bonus + Performance Bonus + Annual Leaves 14 days onwards + other medical benefits

· Transport allowances provided

· Good career advancement

Responsibilities:

· Work with Product Engineering Team and Product Owners in helping to define product features that meet customers’ deployment and usability requirements

· Coordinate with Marketing Team to understand the positioning, key benefits, and target customers of company products

· Serve as internal and external point of contact, including communication with the sales channel and key customers

· Conduct market research, customer requirements identification, competitive analysis and industry trend studies

· Manage market requirements, ensuring their refinement and continuous assessment with the Product Engineering Team

· Contribute to product materials, including presentations, case studies, web content, whitepapers, etc

· Help to define and build a global roadmap based on key market trends and compelling opportunities in the digital identity market

· Work with Marketing, Sales, Product Engineering, and Professional Services Teams to develop and lead internal content including sales enablement training

· Regularly work with strategic partners, sales management, marketing counterparts to discuss and track progress on business and marketing plans

Requirements:

· Degree major in Information Technology, Computer Science, or related disciplines

· Minimum 10 years of experience in IAM with emphasis on authentication and mobile security solutions

· Technical aptitude and understanding of the IAM and mobile ecosystem and its technical audiences

· Solid knowledge about product development life cycle, including requirement review, UI/UX design, test case review, and production support

· Strong ability in analyzing data to derive insights and make decisions

· Knowledge in mobile/e-banking applications, software/platform architecture, market research, etc

· Excellent cross-functional collaboration, stakeholder management, and project management skills

· Ability to effectively influence both internal and external stakeholders across all levels of the organization

· Self-motivated, excellent communication, analytical, interpersonal, and writing skills

Please include in the CV

Reason for leaving, last / current drawn, expected salary and notice period

Interested candidates, please submit your CV in MS Word format to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

• General nursing duties - dispensing medications, basic blood taking skills, injection
• Assist doctor during procedures.
• Front desk duties such as answering patient enquiries, financial counselling, and cashiering.
• Manage the clinic and supervise junior employees.
• Pre and post operation support for patients.
• Inventory management / drug orders
• Other duties assigned by the doctor as required.
• 5.5 days work week.

5 days, 10am- 6pm

Salary: $3000 -$4000, with VB

Location: Tai Seng Avenue

Company industry:

A dynamic and innovative experiential events management company specialising in creating immersive and captivating experiences for a diverse range of clients.

Job scope:

• Collaborate closely with Project Managers, clients and other stakeholders to ensure seamless execution of design projects.
• Understand clients requirements, present design concepts to obtain buy-in, accommodate feedback and make revisions as necessary to meet clients expectations
• Manage multiple design projects simultaneously, adhering to project timelines and budget
• Design and produce graphics, signages, and marketing collaterals for events and exhibitions complying to Client’s branding guides
• Produce photorealistic 3D visualisations to present design concepts that are client winning
• Create detailed 3D models of event spaces, interior designs, and exhibition booths using software such as AutoCAD, SketchUp, or similar tools.

Requirements:

• Bachelor's Degree or Professional certification in Graphic Design, Interior Design, Architecture, or a related field.
• Proven experience in 3D modelling and rendering for events, interior design, or exhibitions (portfolio required).
• Proficiency in 3D software such as AutoCAD, SketchUp, 3ds Max, or similar.
• Strong graphic design skills with proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Job Responsibilities:

• Assist the Restaurant manager of daily restaurant operation
• Has overall shift responsibilities and is accountable for the smooth running of the restaurant
• Responsible for the profitability of the outlet, staff management, product quality, maintaining excellent customer service standards and execution of promotions in outlet
• Lead and motivate staff in achieving sales targets and customer satisfaction
• Develop and maintain the highest standard of service quality
• Ensure all cost expenses are well managed
• Responsible in recruitment, development and retention of staff in the outlet and take appropriate measures in furtherance of staff stability.
• Involve, prepare pre-service meeting/roll call for staff
• Evaluate the operations and procedures and suggest improvements
• Enforce hygiene regulations and upkeep restaurant cleanliness and hygiene standards
• Responsible for the submission in a timely manner, all reports, schedules etc to the Manager and HQ
• Attend all meetings and training programs when required
• Provide feedback/recommendations on staff schedule, attendance, timeliness, complaints and innovations or any exceptional occurrences
• Ensure reservations are properly taken and tables assigned such that it will not overload individual station of the outlet while still respecting the wishes of the customers

Requirements:

• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude
• Good leadership, communication skills and influence. Candidate must be able to read and understand basic Chinese (Chinese restaurant environment)

Responsibilities:

• Manage the full spectrum of human resource functions such as recruitment and hiring, manpower planning, compensation and benefits, manpower planning, learning and development, employer-employee relations, and workplace safety.
• To develop and implement HR strategies and policies, ensure compliance with local laws and regulations and the company's development needs.
• To ensure HR compliance in all areas and effective implementation of HR strategies aligned to the Institute’s business objectives.
• Formulates plans for the development of the company's organizational structure and personnel and promotes their implementation;
• Planning employee’s benefit plans to design and implement
• Closely linked with the business department, organize regular inventory and internal talent assessment work;
• Administering the full spectrum of payroll includes accurate and timely processing of payroll, CPF submission, income tax preparation and submission, reservists’ pay and all other claims, reconciliation of the monthly payroll reports, audit matters, and all other payroll-related matters.
• Perform any ad hoc duties as assigned by the management whenever required.

Requirements:

• Bachelor’s Degree in Human Resource Management / Business or related discipline with at least 5 years of relevant HR experience, preferable in the F&B industry
• Well-versed with the local Employment Act and other related employment guidelines and regulations
• Leadership quality and ability to lead a team and supervise projects
• Excellent written and verbal communication skills
• Strong problem-solving skills and ability to multi-task in a fast-paced environment

Our client is a multinational company in the Contract Manufacuting industry. Due to their current expansion plan, they are looking for an Engineering Manager to join their Engineer team, in hopes of developing the current high performing team. They are located in the North – easily accessible.

The Engineering Manager's responsibles are:

• Supervise a team of Project Managers / Engineers when new projects are introduced into the company
• Liaise with automation projects to improve production efficiency and reduce manual labour
• Corporate with Management and relevant department to evaluate project specification
• Analyse projects in terms of feasibility, risk and challenges
• Handle and supervise automation projects to improve productivity
• Handle and plan for Project expenses to ensure costs are within set budget
• Develop and execute Programs to build and develop Engineering strength
• Liaise with training to engineering department and production staffs in relevant topics that can enhance their capabilities and knowledge

Requirement

• At least 8 years of relevant experience in Molding industry
• Minimum diploma in any discipline
• Familiar with technology for plant development
• Knowledge in Automation design and concept will be a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682
EA Personnel No: R2198636
EA Personnel Name: Oh Puey Xin

Benefits Summary:

• F&B Industry
• Basic up to $5000 + $350 Transport Allowance + AWS + VB
• Monday - Friday, 8.30am - 6.00pm
• Location: Woodlands

Responsibilities:

Branding

• Leads consumer and brand learning plan development and oversees execution and findings of research studies
• Build and increase company-wide awareness about key developments
• Identify, plan and execute projects/campaigns for brand development
• Analyse and evaluate effectiveness of each project / launch
• Manage service partners (PR agencies) and build good relationship with key media for PR coverage of important events/activities
• Support the Head of Marketing in delivering Brand campaigns that support business strategy, market goals and organisational objectives
• Execution of Koufu’s marketing communication initiatives that are aligned with Brand positioning and philosophy
• Trade mark registration and related matters
• Review and assess sponsorship request, drives sponsorship strategies and sponsorship events for the company

Marketing

• Oversees in strategic planning and making sure timely execution of overall Marketing Calendar
• Stay current on market trends and competitive activity
• Develop promotional programmes and managing marketing budget
• Oversees the planning and conducting of market research
• Work collaboratively with in-house or external design agencies to execute designs
• Analyse and evaluate effectiveness of each project / launch
• Oversee press releases, speeches, marketing collaterals, articles, corporate video, brochures and presentation materials
• To provide guidance to plan and coordinate campaigns and communications through all phases of launch and maintenance, including reporting, analysis and optimisation.
• To collaborate with other departments such as Operations, Projects, Procurement, and Finance teams for campaign delivery and project implementation.
• Generate and prepare weekly and monthly marketing reports for the Operation and Management’s review

Requirements:

• Diploma or Degree in Marketing / Communications with at least 2 years in supervisory role
• Must have experience in brand management in F&B industry
• Experience in handling multiple brands
• Has strong proficiency in in English and Mandarin (in order to liaise with Mandarin speaking associates)
• Excellent interpersonal skills, with the ability to thrive in a fast moving and highly challenging environment
• Able to start work immediately or within a short notice

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TANG WEI SHEN | EA Personnel No.: R23115252

766

Restaurant Manager | F&B | Fine Dining | Neil Rd - Outram Park

Working Days: 5 working days ( 1 weekday off, 1 weekend off )
Working Hours: 11am - 9pm
Working Location: Neil Rd - Outram Park
Salary: $4000 to $ 8000
Job Responsibilities:

• Managing and oversee daily operations and ensure compliance to operations standards and procedures
• Managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances
• Plan weekly schedule planning and daily team floor plan
• Hires, trains and provide on-going communication to staff and deliver first-class service to customers
• Propose staff changes in assigned areas, including hiring, promotion, demotion and vacation leave
• Maintain safety requirements in the restaurant
• Handles customers' feedback promptly
• To comply ad-hoc with all the admin and paperwork requirements
• Assist and support any other relevant business duties and responsibilities as and when assigned by the Management.

Requirements:

• Possess at least a Tertiary education certification
• At least 5 years of working experience in the fine dining Michelin Restaurant is required for this position
• Preferably in senior roles in F&B / Restaurant service or equivalent
• Required to work 6 days work week and able to work on weekends and Public Holidays
• Excellent hygiene standards
• Ability to work at flexible hours and on weekends

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities:

• Handle customers’ queries (via telephone/email) escalated from Call Centre
• Handle queries from walk-in customers
• Handle first-level troubleshooting about the Internet e-services
• Escalating complex queries for superior’s intervention
• Engaging customers in change management campaigns
• Suggest improvements arising from feedback or interaction with the customers
• Submit daily reports promptly

Requirements:

• Diploma and above
• Relevant experience in payroll processing and/or customer service is an advantage
• Meticulous
• Good interpersonal and communication skills
• Result oriented

Only Shortlisted candidates will be notified.

(EA Reg No: 20C0312)

You may submit your resume to [email protected] for immediate processing.

Responsibilities:

• Embrace client challenges and winning pitches
• Bring creativity to proposal development
• Master the art of project scheduling
• Collaborate with designers and vendors to bring our visions to life
• Juggle subcontractor needs like a pro
• Haggle like a boss with suppliers
• Keep meticulous records of project funds
• Navigate the bureaucratic jungle for regulatory approval
• Be the hero on the ground at events

Requirements:

• Minimum 5 years of event management, bonus points for an impressive portfolio.
• A passion for making memories that outshine even the most Instagrammable sunsets.
• Superhuman multitasking abilities.
• Exceptional communication skills.
• Armed with a degree or diploma in events management or related fields.

Wecruit Pte Ltd | 20C0270

Tew Jie Wei | R22106822

• Oversee the day-to-day operations of the restaurant, including opening and closing procedures.
• Ensure adherence to health and safety standards, cleanliness, and hygiene regulations.
• Monitor inventory levels and coordinate with suppliers for timely deliveries.
• Recruit, train, and supervise restaurant staff, including servers, kitchen staff, and support personnel.
• Provide ongoing training to enhance staff skills and maintain a high level of service.
• Maintain and enhance customer satisfaction by ensuring a welcoming and positive dining experience.
• Address customer concerns or complaints promptly and professionally.
• Interact with customers to gather feedback and implement improvements.
• Manage restaurant budgets, including monitoring sales, expenses, and profitability.
• Implement cost control measures without compromising the quality of service.
• Collaborate with chefs and kitchen staff to plan and execute menu offerings.
• Stay informed about food trends and customer preferences to update and improve the menu.
• Collaborate with the marketing team to develop and implement promotional strategies.
• Participate in planning and executing special events or themed nights.
• Monitor and control inventory levels, minimizing waste and optimizing costs.
• Conduct regular inventory audits and coordinate with suppliers for efficient stock replenishment.

Requirements:

• Proven experience in a managerial role within the restaurant industry.
• Strong understanding of restaurant operations, including front-of-house and back-of-house processes.
• Excellent communication and interpersonal skills.
• Familiarity with local food safety and hygiene regulations.
• Leadership and team management skills.
• Customer-focused mindset.
• Strong problem-solving and decision-making abilities.
• Flexibility to adapt to a fast-paced environment.
• Passion for the culinary arts and the hospitality industry.

• Supervise the on-site cleaners to ensure high cleaning standards are being maintained across all sites and all staff is presentable in company supplied uniforms.
• Arrange for new staff uniforms and replacement uniforms as may be required.
• Liaise with our on-site Building Managers and Concierge staff on matters that require attention with respects to cleaning operations.
• Arrange for repair of company owned equipment as may be necessary.
• Supervise/manage waste management requirements across all sites.
• Keep track of and organise purchase and delivery of consumables to site as required.
• Assist with recruitment, training, and induction of new staff.
• Monitor and record variances in staff attendances on company supplied template and submit to Head Office each fortnight for payroll processing.
• Conduct briefing to all General Cleaners.
• To conduct daily inspections of cleaning operations assigned.
• Responsible for the daily preparation of attendance adjustment form.
• Responsible for all discipline of the staff.
• To ensure that all workplace safety and health requirements.
• Require to assist in recruitment plan.

• Above 10 years of successful business development experience and at least 5 years in engaging with wholesale banks or licensed financial institutions.
• Demonstrable success in developing client relationship in the wholesale banking sector at the “C suite’ level and across the organization
• Added experience gained with blockchain/fintech/ payment services is a huge plus.

Our client is a global payment platform connecting banks. It is formed by a consortium of a few renowned brand names in the FI industry.

Acknowledging that the future of global payments is on the cusp of a fundamental shift, this technology firm was set up last yr to develop an open industry platform to reimagine and accelerate value movements for payments, trade and foreign exchange settlement in a new digital era.

Designed as a global shared ledger, the firm aims to disrupt the traditional cross-border payment by leveraging on blockchain technology to reduce current frictions and latency, minimizing post transaction exception handling and reconciliation activities.

Key distinguishing features are around privacy solution, complete decentralized hosting and consensus efficiency – providing a commercial scalability which enables it to be a platform of choice for hosting multiple CBDCs and commercial bank digital currencies.

To encourage broad participation across the banking industry, the firm will be actively engaging leading banks to join the platform to establish the scale required to benefit the industry. It is now looking to hire a Head of Business Development to spearhead this function.

Reporting to the Chief Operating Officer, you will work in a BD function covering a specific region alongside with your other BD colleagues. Your key responsibilities are as follows:

• Lead all business development and client engagement activities globally
• Ensure business growth to meet the firm’s 3 years and 5 years business objectives
• Responsible for global network and client strategy.
• Collaborate with internal product, architect and engineering teams to provide industry and client requirements
• Responsible for global sales strategies, building pipeline, sales forecasting and revenue
• Represent the firm to speak at industry events
• Support the firm’s thought leadership, the development of white papers, content, value proposition
• Manage and lead high performing business development team

Key Professional Requirements

• Above 10 years of successful business development experience and at least 5 years in engaging with wholesale banks or licensed financial institutions. Has relevant experience networking with banks as clients.
• Added experience gained with blockchain or payment services is a huge plus.
• Prior experience working with a start up role/co is also preferred but not a must
• Demonstrable success in developing client relationship in the wholesale banking sector at the “C suite’ level and across the organization.
• Successfully met financial targets and KPI’s in current and previous roles.
• Experience in solution selling across Wholesale banks will be a differentiator.
• Exposure in either transaction banking, payments and/or blockchain, will be preferred but not a must
• An effective communicator at senior executive levels across front, middle and back offices, as well as technology.
• Experience in contributing to thought strategy and thought leadership.

Looking for an individual who is:

• Experienced with the Financial Industries' complex organizational structures, who can navigate the firm’s potential client organizations and become a trusted advisor.
• Good interpersonal skills that foster open upward and downward communication built on mutual respect
• Energetic, enthusiastic, and positive.
• Understands both the tactical and strategic nature of client relationships.
• Effective communicator combined with honesty and ethical behavior.
• Excellent communication in both written and verbally in English

To apply, pl send your cv in word doc to [email protected]. Pl also include details on your current salary, expected salary and notice period in your cv.

We regret to inform that only shortlisted candidates will be notified.

Posted by:

CAP Consulting (EA license: 14C7175)

Caroline Poh (EA Registration: R1105649)

Date ad is posted - 8 December 2023

Part Time Customer Service

• Working Day/ Hour: Saturday & Sunday | 8am-6pm
• Location: Village Hotel / Furama Hotel
• Salary: $12/hr

Job Description:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions, available tour packages and travel arrangements.
• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.
• Resolve customer's issues
• Maintain records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

Qualifications:

• On job training provided

Our client, one of world's largest financial services institutions is looking for:

Customer Service Representative:

Responsibilites:

• Attend to walk-in customers
• Handle over-the-counter transactions in an efficient and accurate manner (including cash deposits and withdrawals)
• Assist in customers’ enquiries and ensure service delivery standards are met in achieving total customer satisfaction 
• Prospect and introduce customers to the products and services 
• Educate and migrate customers towards our digital platform
• Drive service excellence in the areas of customer satisfaction - customer wait time, problem resolution and customer feedback / escalation / complaint
• Ability to understand issues and appropriately escalate to Management in a timely fashion
• Ensure compliance with all regulatory requirements
• Contributes to self and team effort by accomplishing related results

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job / position title applied “Customer Service Representative")

Only shortlisted candidates will be notified.

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EA License Number: 10C3636

EA Personnel Name: Saranya Natarajan

EA Personnel Registration Number: R23117583

Job Description:

• Lead project team in planning and execution of day-to-day activities.
• Manage, monitor and regulate the schedule and quality performance of all sub-contractors.
• Conduct regular site progress meetings with clients and consultants.
• Ensure the project is completed within the specific time, budget, quality, environment and safety.

Job Requirements:

• Recognized Degree in Civil Engineering.
• Min. 10 years of project management experience in the built environment is required.
• Strong written and oral communication skills.
• Possess good leadership qualities.
• Good positive working attitude, self-motivated and responsible.