My client is looking for a Product Marketing Manager to join their medical device market expansion. This role focuses on product marketing localization through various marketing activities for assigned BU product.

Responsibilities:

• Crafting and executing promotional programs for key products, including sales initiatives, product trials, and physician advocacy efforts.
• Leading new product introductions, coordinating with global and regional marketing, and liaising with internal departments for support.
• Assisting in market planning, competitive analysis, market research, and pricing analysis.
• Budgeting and planning for company events and new product launches.
• Developing a thorough understanding of products, and business aspects of product line.
• Managing KPIs, executing campaigns, and potentially traveling as part of the role.

Ideal Candidates need to have:

At least 7 years of Marketing experience specifically in Medical Device/Pharma/Healthcare industry. Professional with experience in Marketing Localization. You will also need to be good at communicating with various stakeholders.

If you believe you fit the requirements for the role, please click APPLY NOW or contact me at [email protected]

Data provided is for recruitment purposes only. Business License Number: 10C5117. EA Registration Number: R23114098

Regrettably, only shortlisted candidates will be notified.

Job Responsibilities

a) Leading and supervising a group of employees

b) Evaluating their performance and delivering feedback

c) Handling other administrative tasks include planning the department budget, overseeing inventory, or even motivating employees

d) To abide the Company's rules and regulations

e) Elevated customer support

f) Any other ad-hoc assignments

We are seeking a highly skilled and creative professional to join our team as a Bakery Research and Development Chef / Quality Manager. In this dual role, you will be responsible for driving innovation in our bakery products through research and development while ensuring the highest quality standards are maintained throughout the production process.

Responsibilities:

Research and Development:

• Lead the development of new bakery products, including breads, pastries, cakes, and other confections.
• Conduct market research to identify current trends and consumer preferences.
• Create and test new recipes, ensuring they meet quality, taste, and standards.
• Collaborate with cross-functional teams to bring new products from concept to market.

Quality Management:

• Establish and enforce quality control procedures for all bakery products.
• Conduct regular inspections of raw materials, production processes, and finished goods to ensure adherence to quality standards.
• Develop and implement quality assurance protocols to minimize defects and maintain consistency in product quality.
• Investigate and resolve any quality-related issues, working closely with production teams.

Recipe Standardization:

• Standardize recipes for consistent product quality across all locations.
• Work with production teams to train staff on recipe execution and quality control measures.
• Regulatory Compliance:
• Stay abreast of relevant food safety and quality regulations.
• Ensure compliance with local, state, and federal regulations related to food production and labeling.

Cost Management:

• Work collaboratively with the procurement team to identify cost-effective ingredients without compromising quality.
• Optimize production processes to improve efficiency and reduce waste.

Qualification:

• O level and above or a related field is preferred.
• Experience:
• Minimum of 5 years of experience in bakery research and development, with a proven track record of successful product launches.
• Previous experience in a quality management role within the bakery industry.
• Technical Skills:
• Strong culinary skills with a deep understanding of baking techniques and ingredient functionality.
• Familiarity with food safety standards and quality assurance protocols.

Flexible working location:

Eastpoint Mall, AMK Hub, White Sands Mall, Jurong Point, Lau Pa Sat, Seng Kang Kopitiam Square

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to conceive new customer-centric experiences, integrating digital solutions and transforming brand experiences in Singapore from 2023 onwards.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.

Porsche Guest Experience Lead
Porsche Singapore Pte. Ltd.

Porsche Singapore is offering a vacancy for a Porsche Guest Experience Lead within the Sales and Customer Excitement team. Work for one of the world’s most iconic brands and join us at our exciting new Porsche Studio Singapore.

The Porsche Guest Experience Lead is responsible for providing an unparalleled customer experience to our Porsche customers. The successful candidate will deliver a professional, prompt and best-in-class service experience to Porsche customers to create excitement and build trust that enables customers’ satisfaction.

Tasks

• Welcome the customers warmly, assist them on their needs at the Porsche Studio and create a lasting atmosphere that enables customers’ satisfaction. This includes offering refreshments to the customers; and the confidence to pro-actively approach and converse with customers for a welcoming front-of-house experience
• Handle all customer queries in a professional and timely manner through the different communication touchpoints (in-person, phone call, e-mail or online chat) and distribute to colleagues for follow-up (if needed)
• Provide customers with information on all the Porsche products and services (such as New cars, Pre-owned Cars, Lifestyle products, etc) available through the Porsche Studio
• Assist in the promotion and sales of Porsche Products and Services such as Porsche Lifestyle which includes the handling of transactions
• Obtain and record customers’ information and enquiries in the CRM system with high accuracy

Requirements

• Prior experience in a similar front-facing role, hospitality, luxury retail, or airline industry would be advantageous
• A team player with excellent communication, immaculate presentation, and interpersonal skills, able to interact and communicate effectively with internal and external stakeholders
• A consummate understanding of luxury and customer service
• Confident and charismatic personality with great attitude towards customer
• Attention to detail and ability to prioritise and multitask
• Required to perform shift work including weekday evenings, weekends & public holidays

For interested applicant, please submit your application via this link: https://apply.workable.com/j/45DD3B7C1D

Housekeeping Manager

Highlights:

• Industry: Hospitality (4 Star Hotel)
• Nearest MRT: Dobhy Gaut (5 Mins walk)
• Remuneration: Up to $3500
• 6 days work week -
  Rotating Shift: 7am – 3pm / 3pm – 11pm / 11pm - 7am.
• AWS + Performance Bonus

The Challenges:

• Organize and supervise the day-to-day housekeeping operations to ensure rooms and public areas are well-maintained for the comfort of guests.
• Plan resources, allocate work assignments, supervise cleaning activities, inspect the rooms and monitor the turnover of rooms to uphold the highest level of cleanliness and efficiency of the team.
• Look into escalated guest concerns and implement improvement, innovation and sustainability plan for the department.
• Monitor operational risks including security threats, emergency situations and the team compliance with hygiene and workplace safety requirements.
• Provide coaching to team members and managing team development needs and performance.
• Other general administrative tasks and ad-hoc duties assigned by management.

What it Takes:

• Minimum of 2 – 3 years of relevant experience in similar capacity
• Able to work well under fast paced environment.
• Willing to work 8 hours shift including weekends and PH

Interested Applicants, please submit a copy of your updated resume (in MS Word Format) and send to [email protected]

Talents@Work Pte Ltd (21C0501)

Joshua (R22107946)

*We regret to inform that only shortlisted candidate will be notified. Thank you

Procurement Manager | Sourcing | Purchasing | Tuas

Location: Tuas (near to Gul Circle MRT)

Salary: $4,500 - $5,500

Working days: Mon-Fri 9am to 6pm, Sat 9am to 1pm (alt Saturday after probation)

Job Description

• Develop, hone and execute new improved procurement strategies across all channels of purchasing
• Evaluate and enhance our operations in local spend while researching and prospecting developments in global spend
• Delegate tasks and supervise the work of the purchasing and procurement agents across all departments
• Manage every aspect of the supply chain and notify the senior management team of any possible obstacles to ideal efficiency
• Institute policies and procedures for collecting and reporting key metrics that will reduce our overall expenses while increasing productivity
• Perform cost analysis and set appropriate benchmarks
• Coordinate deliveries
• Create policies and procedures for risk management and mitigation

Requirements:

• Minimum Diploma in Business Administration
• Proficient in data analytics/excel
• At least 5 years experience in Purchasing/Procurement area is preferably
• Able to travel overseas

For complete list of jobs opportunities please visit

Supreme Full Jobs List

Part Time / Contract Staffing Telegram Group

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Founded in 2002, Mind Stretcher is the market-leading Tuition & Enrichment chain in Singapore, with 25 centres islandwide and an annual enrolment of 22,000 courses. As Educators with a Difference, we seek to inspire & stretch the potential of all students, regardless of their individual ability. We welcome like-minded talents who care deeply about nurturing & educating our future generation.

BE INSPIRED & INSPIRE OTHERS.

Join US!

What You'll Get:

• Job security with a very Established Education Group
• Medical and Dental Benefits
• Various Staff Benefits & Privileges
• Training & Development; On-the-job Learning
• Structured Career & Salary Progression
• Great & Passionate Colleagues
• Vibrant Environment

What a day-in-your-life would look like:

• Champion all queries and requests from walk-ins/emails/phone calls in a professional, trustworthy, and prompt manner
• Assist in the day-to-day operations & administration of centers

You should:

• Possess a strong customer-centric personality and mindset
• Possess a pleasant and cheerful disposition
• Possess commendable interpersonal communication skills
• Ideally, possess at least 1 year of customer service-related working experience

Job requirements:

• Be able to work 4 weekdays (1.15pm - 9.45pm), and 1 weekend (8.15am - 6.45pm)
• Obtained a NITEC Certificate, Diploma, or Degree in any field
• Be proficient with MS Office (Word and Excel)

Responsibilities:

• Lead and manage all aspects of store operations, including staff scheduling, customer service, and opening/closing procedures.
• Supervise and motivate a team of sales associates, ensuring they provide exceptional customer service
• Implement effective inventory management practices, including stock monitoring, ordering, and cycle counts to maintain optimal stock levels.
• Foster a customer-centric culture, resolve customer inquiries, and ensure a positive shopping experience.
• Collaborate with buyers and suppliers to curate a diverse and appealing product selection that aligns with customer preferences and market trends.
• Work with visual merchandisers to create attractive displays and arrangements that enhance the store's visual appeal and maximize sales potential.
• Plan and execute sales promotions, events, and marketing initiatives to drive foot traffic and boost sales.
• Ensure efficient product placement, assortments, and inventory presentation to maximize sales and minimize stock issues.
• Stay updated on industry trends and customer preferences, providing input for merchandise selection and adjustments.

Requirements

• Minimum Diploma in Retail / Business Management or equivalent
• At least 2 – 3 years of relevant experience in the retail industry
• MUST have experience in operations and merchandising.
• Excellent communication and interpersonal skills
• Proficient in MS office

Interested applicants, please write in through CareersFuture with detailed resume in MS Words format.

EA License Number:17C8690

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Administration Manager
Working Days: Mon – Friday
Working Time: 8.30am – 6pm
Salary: $4,500 - $5,000
Location : Woodland, Senoko

Job Responsibilities

• Support Factory Manager in daily production activities in internal and external communications
• Negotiating renewal/new of factory related service contracts
• To monitor and management of quality of service of appointed service providers / contractors
• Purchasing, processing and ensure the purchased item is follow up and delivered in time
• Records maintenance

Job requirements

• With relevant experiences
• Possess factory production operation experiences is a plus

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Oversee all marketing campaigns for their company or department
• Implement strategy
• Promote a business, product, or service
• Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones
• Represent the marketing team to cross-functional groups including product management, sales, or customer support
• Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Remuneration Package:

• Basic Salary up to $8,000
• AWS 1 Month
• Variable Bonus

Responsibilities:

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management for ministry building or hospital.
• Establish good working relationships with clients and develop trust and confidence.
• Establish and maintain quality service standards.
• Take charge of the overall Air Conditioning Maintenance Ventilation system.
• Manage the daily AC thermal comfort is within the acceptable limit
• Schedule maintenance activities for ACMV systems, tracking of maintenance works and follow up actions for systems such as chillers, AHU, FCU, fire protection, gas systems etc.
• Ensure regular meetings with client's and appointed sub providers
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Handle Tenant’s enquires.
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Manage and liaise with external agencies on new initiatives and major repairs and maintenance works.
• Prepare tender documents and specifications, plan, coordinate and execute rectification works.
• Responsible for project costing and control.
• Plan training requirement for staff needs for skills improvement
• Prepare and responsible for annual budget submission, audit report, assessment report for contractors' performance
• Prepare and certify contractors' payment

Requirement:

• Bachelor's degree in Mechanical Engineering or equivalent from a recognized university
• At least 8 years of related working experience
• Proven experience in facility management in a large facility, such as with , pharmaceutical, powerplant, semiconductor industry.
• Experience from healthcare facility such as hospital is preferable.
• Strong building and M&E knowledge with hands-on experiences
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Customer service officers required for beauty spa industry

• 5 branches around Singapore, all are located near MRT
• 5-7 days off per month
• Work retail hours, no OT required
• Customer service oriented
• No experience welcomed

You may visit our website @ www.haach.com for more information on our brand.

Job Responsibilities

• Manages technology incidents impacting UOB group businesses
• Work with relevant business & technology group/units to comply with the Incident and Problem Management processes and procedures, to facilitate and improve incident recognition, logging, assignment, tracking, status notification, escalation, documentation and management reporting in full compliance with UOB standards on Incident and Problem Management functions
• End to end ownership of the Major Incident with the aim to minimize the time to restore the services.
• Establishing strong command and control of an Incident, establishing clear accountability and precise evaluation of complex issue scenarios.
• Participation in all incident resolution calls to facilitate incident determination, recovery and resolution
• Timely incident recognition, logging, assignment and resolution (or bypass / temporary resolution where permanent resolution within the allotted timeframe is not feasible) with proper documentation
• Incident progression co-ordination and monitoring of Incidents and potential areas through symptoms, trends or deviations from standards
• Escalation of critical and unresolved Incidents to appropriate levels of management
• Ensure incident data is accurately captured and documented in the incident reporting tool.
• Post Incident activity to ensure highest levels of service quality and improving service levels through identification of problem trends and causes which impact the delivery of production services.
• Ability to communicate well and manage highly stressful situations during the Incident.
• Problem Management: Experience in various problem-solving methods like five whys, Fish bone etc. End to end ownership to initiate, track and the closure of problem tickets and the preventive actions.
• Participate in the standard Post-mortem (Root cause analysis) process to ensure no repeat of any technology incidents with known root cause.
• Management reporting
• Effective and accurate incident reporting and assignment by using tools, which are customized and implemented, where applicable. Work towards effective use of these automated solutions with other tools and procedures within command center/ datacenter, in order to garner and present an accurate picture of the incident situation, minimize adverse change impact, and facilitate the incident recognition and resolution process.
• Work in co-operation with other Technology & Operations/Shared Infrastructure Services functions to help maintain an acceptable audit rating.
• KPI Metrics and Reporting: Capture Incident timelines in ticketing tools, Incident Impact and Resolution Duration and the associated KPIs.
• Ensure compliance to Group Technology & Operations Policies and Standards

Job Requirements

• Bachelor’s degree in Business, Computer Science, or related discipline required.
• ITIL certification is a must
• 8-10 years managing complex IT initiatives in a matrix environment or Operational Line Managers experience is preferred.
• Excellent English communication skills (written and oral), with experience interacting with all levels of management
• Experience in Application support, Knowledge on EOD Batch processing, Infrastructure (Storage, Network, Unix/Linux etc), Web/Application/Middleware services, Good to know Payments flow.

An exciting opportunity to be be involved in Customer Data Analytics, producing insightful analysis and to establish data product roadmap, to develop and roll-out data product based on various data sources that forms a centralised customer data view within Enterprise Data Platform.

Mandatory Skill-set

• Bachelor's Degree in Computer Science, Business Analytics, Statistics or equivalent;
• At least 3-4 years of hands on experience in data analytics;
• Proven experience in designing and developing data models and ETL;
• Proficient in performing data analysis using SQL, Python or SAS;
• Has experience in data warehouse design such as Star Schema, Snowflake Schema, Data Vault, Database Normalization and De-normalization;
• Strong analytical and problem management skills;
• Proven experience in stakeholders management skills;
• Independent, yet a good team player;
• Proactive with high sense of ownership.

Desired Skill-set

• Experience in graph database or column-oriented database is a plus;
• Experience in financial industry is a plus.

Responsibilities

• Perform data profiling and data analysis on data sources;
• Design, plan and communicate data products roadmap to relevant stakeholders;
• Develop, test and roll out data product;
• Identify and define data quality mechanism to make sure data is available, usable and of high quality;
• Manage and prioritize change requests from users;
• Support development of analytical data consumption;
• Involve in the planning of data management strategy and technologies;
• Ensure that all data analytical projects are compliant to necessary guidelines, policies and regulations;
• Keep up to date with latest industry trends, regulatory compliance and emerging threats;
• Identify risks and collaborate with relevant stakeholders to mitigate the risks.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Roles & Responsibilities

The exclusive fine-dining establishment integrates fine dining cuisine Restaurant.

• Managing and oversee daily operations and ensure compliance to operations standards and procedures
• Managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances
• Plan weekly schedule planning and daily team floor plan
• Hires, trains and provide on-going communication to staff and deliver first-class service to customers
• Propose staff changes in assigned areas, including hiring, promotion, demotion and vacation leave
• Maintain safety requirements in the restaurant
• Handles customers' feedback promptly
• To comply ad-hoc with all the admin and paperwork requirements
• Assist and support any other relevant business duties and responsibilities as and when assigned by the Management.

Business Development Manager

• Salary range: $3,000 to $3,800 + Transport Allowance + Commission
• Working Days: Monday - Friday
• Working hours: 9am to 6pm
• Location: Changi Airfreight Centre(Office)

Responsibilities & Duties:

• Creating development plans and forecasting sales targets and growth projections
• Identifying market opportunities through meetings, networking and other channels
• Meeting existing and potential clients and building positive relationships
• Liaising with colleagues to develop sales and marketing strategies
• Preparing financial projections and sales targets
• Attending events such as exhibitions and conferences
• Preparing sales presentations and participating in sales meetings
• Producing reports for management
• Training business developers and sales colleagues

Requirement:

• Min. 3 years of experience in sales logistics department or in the freight forwarding industry.
• Must have good sales record and generate more and good business for the company
• Must possess own vehicle

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Data Center Operations Manager- In this new role, you will be responsible to supervise a team of technicians to make sure that all servers and computer networks are running smoothly and efficiently and are up-to-date.

You Will:

• Ability to supervise data center operators and leads, direct and utilize DC knowledge to resolve issues
• Support application management for server hosting, and third-party service providers
• Executes KPIs established by senior IT leadership
• Support data centre strategy and changing circumstances as required
• Ensures continuous delivery of IT services, monitoring of datacenter performance and security reviews
• Performs other job responsibilities as assigned by management
• Management of document policies/procedures to meet required Service Level Agreements
• Datacenter infrastructure management, Problem-management, Availability & Capacity Management
• Management of external contractors and consultants
• Resource-Management
• Participates in strategic and operational planning to achieve business goals by fostering innovation, prioritizing of IT initiatives
• Identifies opportunities for the appropriate and cost- effective investment of financial resources in IT systems and resources.
• Ensures continuous delivery of IT services, monitoring of IT systems performance and taking an active role in security reviews.

You Bring

• A bachelor's or master's degree in computer science, information technology, or a related field.
• At least five years of cloud security experience, focusing on designing and implementing secure cloud computing solutions.
• A strong understanding of cloud computing technologies, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS).
• Knowledge of security frameworks such as ISO 27001, NIST Cybersecurity Framework, and CIS Controls.
• Familiarity with cloud security platforms like Microsoft Azure, Amazon Web Services, and Google Cloud Platform.
• Certifications such as Certified Cloud Security Professional (CCSP), Certified Information Systems Security Professional (CISSP), or Certified Cloud Architect (CCA) are preferred.

Job Responsibilities:

• Handle the daily operations of the finance department, such as being responsible for the company's daily expense reimbursement, check writing and bookkeeping, etc.
• Fully responsible for the preparation of the company's financial statements, complete monthly and annual reports, and regularly provide financial data analysis to the management
• Cooperate with external auditors to complete the company audit
• Responsible for reporting to various government departments, such as taxation, etc.
• Cooperate with the company secretary to handle matters related to compliance, information disclosure and corporate governance
• Maintain effective communication with financial personnel in mainland and overseas regions
• Candidates with relevant lending business experience are preferred
• Handle other matters assigned by leaders, etc.
• Knowledge in HR matter is preferred

Qualification requirements:

• A bachelor's degree or above in finance or accounting
• More than 3 years of auditing experience in accounting firms, or more than 5 years of experience in corporate finance positions
• Familiar with accounting practices and tax standards
• Proficiency in office software such as Word and Excel
• Good analytical and communication skills
• Candidates with professional accountant qualification are preferred
• Proficiency in Mand.arin and Eng.lish
• Candidates with Chin.ese-funded work experience and who can join the job at any time are preferred

Our client is a Government link company in the FMCG industry. Due to business needs, they are now recruiting a HR Business Partner to be part of their Human Resource team for ongoing transformation projects. They are located in the West – easily accessible.

Working hours: 5 days per week

Mondays to Fridays: 8:30am - 6pm

Location: Joo Koon

Job Scope:

• Ensure compliance with SLAs, SOPs, and business continuity plans.
• Identify and address gaps and incidents promptly.
• Manage and govern activities at the outsourced contact center.
• Conduct monthly meetings with the vendor to review performance and address identified gaps
• Handle escalated feedback and provide timely solutions.
• Collaborate with internal and external stakeholders to address operational challenges.

Job Requirements:

• Proficient knowledge of Microsoft Office applications (including Excel, Word, and PowerPoint).
• Familiarity with Warehouse environments.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

Our client is a one of the leading players in the FMCG industry. Due to business needs, they are now recruiting a Logistics Engineer to be part of their Logistics team to support their business needs. They are located in the West - easily accessible.

Job Description:

• Oversee the testing, operation, and upkeep of automated machinery.
• Contribute to the development and execution of Logistics System enhancements.
• Compile project materials, conduct cost analyses, estimate annual retrofit budgets, and manage spare parts inventory.
• Sustain the performance and reliability of all automation and network systems within the automation layer.
• Analyze equipment reliability using error logs, event reports, and data from computerized maintenance systems.

Requirements:

• Diploma/Degree in Mechatronics, Engineering, or a related field
• Experience with automation control products such as Siemens IPC, PLC etc.
• Comfortable with 5 days rotating shift

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Job Responsibilities

• Responsible for availability, incident, problem and capacity management for the applications in scope
• Response and resolve incidents, problem and user queries through proper analysis
• Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department
• Execute continuous service improvement plan, process improvement
• Ensures essential process / procedures are followed and contribute to defining standards.
• Communicate complex technical issues to business users in a language they understand
• Contribute in effective knowledge management best practices within team and organization
• Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Job Requirements

• Minimum 2 years of experience working in Banking IT industry support. Experience in internet banking applications and mobile banking applications.
• Strong team player. Flexible and being able to manage time effectively.
• Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.
• Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.
• Solid understanding of ITIL methodology

Essential Technical Skill

• 2+ years’ experience with Distributed Technologies - AIX, MQ, Java, RDBMS, connect-direct
• 2+ years’ experience supporting native iOS / Android applications in large Production environments
• Hands-On experience in writing / debugging scripts, code, database queries
• Software Engineering & Change Management
• Solid understanding of resiliency and redundancy designs
• Interfaces and Messaging systems

Our client, a leading freight forwarding company based in Singapore, is looking for a Customer Service Executive to join their team. The ideal candidate should have about 3 years of experience in the frieght forwarding industry and has experience using cargowise.

Job Description

- Communicate with customers and overseas offices and keep the customer informed on shipment status
- Prepare quotations and submit to customers
- Understand customer requirements
- Follow standard operating procedures
- Achieve a positive success rate of quotations submitted
- Handle cross trades
- Develop customers / gain new customers
- Calling of customers for customer maintenance and reporting in the CRM system
- Cooperate with the operations department to ensure that customer expectations are fulfilled by operations

Requirements

- Minimum 3 years of experience in freight forwarding industry

- Experience with cargowise would be preferred

- Work location in the west

EA Reg no: R21100780
Faststream Recruitment Pte Ltd, EA no: 09C3403

Our client is one of the leading player in Retail Comsumer Industry. Due to their current expansion plan, they are looking for a Credit Analysis Manager to join their Credit and Services Team, in hopes of developing the current high performing team. They are located in the Changi – easily accessible.

Duties of Credit Analysis Manager:

• Identify market trends, customer needs, and competitive offerings to inform product strategy
• Define target customer segments and value propositions for credit & services products
• Define product requirements, features, and user experiences
• Analyze customer feedback and data to iterate on product offerings
• Oversee the entire product development lifecycle, from conceptualization to launch, and continuous enhancements.

Requirements:

• Comfortable with retails hours and working on weekends occasionally
• At least 3 - 5 years relevant working experiences in credit solutions

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Our client is an Insurance Industry. They are looking for a Account Manager to assist their Operation team for the next phrase of their business. They are located in Town – easily accessible.

Duties:

• Provide quotation and handle various requests related to motor insurance for our clients and partners.
• Collaborate with insurers' underwriting, processing, service, and support teams for quotes, referrals, and appeals.
• Respond promptly to Salesforce leads and queries.
• Prepare documents associated with transacted business.
• Address insurance-related queries from customers and partners.
• Potentially participate in projects aimed at enhancing the quotation process through digitization.

Requirements:

• Minimum 1 - 2 years relevant experience
• Experience in CRM and Microsoft Excel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

The purpose of this position is to manage, lead and execute the delivery of portfolio plans, occupancy strategies and work environment solutions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serves as primary interface with Business Division(s) and client disciplines to understand business direction and changing workplace needs. Applies knowledge to forecast space requirements and develops space needs based against business and market conditions. Develops executable plans to support the business needs, corporate objectives and initiatives.
• Identifies, analyzes and applies related data in regards to the creation and execution of physical or virtual space solutions. Produces visual display of quantitative and qualitative information. Illustrates organizational, operational and functional relationships that pose physical and spatial impacts.
• Generates conceptual solutions that respond to client’s spatial requirements, physical planning constraints and corresponding IT, HR and compliance requirements.
• Develops, maintains and provides reports, including agreed upon critical success factors or KPIs, on measures of work environment efficiency, effectiveness and expression. Attends Client meetings, draft meeting minutes and obtain approvals to proceed when required. Conduct interviews and discussions with the client to gather, coordinate, and synthesize project requirements, functional, operational and cultural issues.
• Develops project-level and portfolio-level solutions based on interpretation of the program data and preparation of recommendations. Validates all program data.
• Prepares migration/origination plans, schematic schedules, stack and block fit plans. Implements schedules of critical path and milestone events. Serves as the primary point of contact throughout the Migration Planning Process. Maintains thorough knowledge of current and future space needs and understanding of the business direction and changing workplace needs.
• Executes change management process for unplanned and special project requests. Provides business case analysis and documentation that meet the Client’s requirements and are consistently in alignment with Client’s goals and objectives.
• Ensures occupancy plans are aligned with client and corporate strategies. Establishes project goals and objectives, including, but not limited to, schedule parameters. Develops project-level and portfolio-level solutions based on interpretation of the program data and preparation of recommendations.
• Partners with client leadership in researching, evaluating, and improving client and service delivery processes. Ensures scope of work is in compliance with statement of work and contracted service level agreements.
• Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

• Provides formal supervision to individual employees within single functional or operational area.
• Recommends staff recruitment, selection, promotion, advancement, corrective action and termination.
• Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff.
• Mentors and coaches team members to further develop competencies.
• Leads by example and models behaviors that are consistent with the company's values.