ESSENTIAL DUTIES AND RESPONSIBILITIES

• Establish and write company policies and procedures to comply with Country Customs and other governmental agency requirements for import and export activities.
• To interface with the relevant Customs Department, Freight Forwarder and Vendors in order to meet the shipping schedule and target achievement.
• Provide oversight and review of production contract application and closure processes in conjunction with country Finance and Materials department.
• Ensure the import and export activities are monitored and reviewed for accuracy and in compliance with country laws and regulations, rules, policies and procedures.
• Provide training on country customs requirements and procedures of country import and export activities to all appropriate company departments and personnel.
• Establish and maintain the level of relationship with country governmental agencies responsible for foreign trade and customs required to communicate the company commitment to compliance with all applicable governmental laws, regulations, rules, policies and procedures.
• Ensure that country governmental agencies responsible for foreign trade and customs are provided with the level of information about the company that they require to perform their functions and formalities.
• Monitors proposed changes in import and export rules, policies, procedures, regulations and laws and assess the impact for those proposed changes on the Company business.
• Ensure that company policies and procedures reflect any changes in country customs laws, regulations, rules, policies and procedures.
• Interface with Corporate logistics team to resolve issues associated with shipment out to the respective countries, ensuring best shipmen routing is well executed and to monitor the performance through indicators and metrics.
• Establish company standards of service providers (freight forwarder, customs brokers, trucking company etc) retained to assist with the supply chain.
• Manage and coordinate activities and services provided by Company agents to ensure that all documentation and services provided are accurate and maintain the standards required by Company.
• Delegates and organizes departmental workload according to project assignments and needs.
• May perform other duties and responsibilities as assigned.

Job Requirements:

• Bachelor's degree in Logistics, Supply Chain Management or a related field.
• Proven experience in logistics and customs management within the semiconductor industry.
• In-depth knowledge of Singapore customs regulations and international trade laws.
• Strong understanding of semiconductor supply chain processes and challenges.
• Good communication and negotiation skills for effective collaboration with internal team and external partners.
• Demonstrated ability to optimize logistics operations, improving efficiency and reducing costs.
• Must be able to communicate effectively with suppliers and internal teams in both bilingual.
• Proficient in using logistics management software and tools.
• Strong leadership skills with the ability to motivate and guide a team.
• Detail- oriented with a focus on accuracy in customs.
• Ability to adapt to changing regulatory environment and industry trends.

Are you keen to join an international company with presence in over 40 countries?

Join our team where you can play an important role in contributing to the service excellence of the department and the company. This is more than just phone calls and emails, but to deliver excellent and quality service in line with one of our core value - 'To be better than others'.

What you'll be doing:

The incumbent shall form part of a network which carries the day-to-day business within the legal and corporate rules, directives and regulations set forth by the company. He will report functionally to the RPM and disciplinary to the Line Manager.

The incumbent is responsible to recruit, retain, train and evaluate direct reports. Ensure staffs possess up-to-date product and system knowledge and received certification which are required by the government authorities.

Operations Management:

• Responsible for the smooth day-to-day running of the Sea Cargo operations
• Perform quality checks and implement corrective action to address service failure
• Participate joint sales calls with management / sales team / overseas colleagues
• Participate in RFQ/RFI
• Attend clients’ meetings such Quarterly/Monthly business reviews
• Lead the innovation process in terms of information solutions and clients’ feedback out of business review meetings.
• Ensure SOPs are in place and being adhered to by the operations team
• Close collaboration with business development team to achieve business wins and seamless implementation
• Continuous drive to improve operations efficiency and effectiveness
• Prepare annual budget and target setting with support of the MD
• Perform quarterly review on black routings, Core and Preferred Carrier assessments
• Perform monthly analysis on loss making and low performing Branches, “quote log” down to quotation level
• Keep abreast with market trends and developments and share intelligence with management team

Procurement/Pricing:

• Local responsibility for PROCUREMENT
• Meeting and building relationship with core/ preferred carriers
• Ensure 80% of our business is booked with core/ preferred carriers
• Ensure 80% of our business is booked via e-booking
• Annually review of Local Charges together with RPM and GND /TLM
• Enforce DIRECT PROCUREMENT (cut out the middleman)

Product Management:

• Ensure all sales are provided with the right product targets and a competitive pricing to avoid the risk of a TOTAL COST TRAP.
• Ensure retention activities with our TOP accounts.
• Coordinate biggest business opportunities and overview of the most complex businesses like project business such as NAK agreements project business with CPM.

We expect:

• 5 years of experiences in sea freight industry and managerial role
• Development of USP´s and product definition
• Implementation and product launch within sales and operational organization
• Carrier negotiations and personal contacts
• Key account sales and development
• Conversant in both spoken and written English

Why cargo-partner?

• Career plan and professional growth opportunities? We guarantee an individual path of professional development. We give development opportunities in various projects.
• Implementation of own initiatives? Our success is based on team spirit. This is why our colleagues accept responsibility, are always part of the solution, and act as true partners to customers and colleagues alike.
• Stability of employment? Dynamic work in a stable international company with a leading position in the air and sea freight market. We focus on long-term cooperation. After the project is over, we talk, listen and provide further challenges.

Company Introduction:

cargo-partner is a privately owned full-range info-logistics provider offering a comprehensive portfolio of air, sea, land transport and warehousing services, with special expertise in information technology and supply chain optimization. The company operates over 140 offices in over 40 countries around the world to create fast and efficient solutions for a wider range of industries. With the SPOT platform, cargo-partner ensures easy cooperation and full transparency throughout the supply chain.

As a family-owned business, we are very employee-oriented and want work work with you to develop your career and personal goals. Take a look at our Mission & Vision.

If you are looking for a challenging position in an innovative and dynamic international company, we want to get to know you!

Apply now! It will only take a minute, we promise!

My client provides import and export for air and sea freight to and from all major trading nations, as well as providing advice and consultancy to the international trading industry.

Job Scope:

1. To bring in sales.
2. Monthly sales quota exceeded, commission will be paid ( Details will be explained during the interview)
3. Maintain and build relationship with new and existing clients

Job requirements:

1. min 3 yrs of experience in sales logistic or freight forwarding industry
2. Able to work independently with initiative
3. Able to meet deadline on any task assigned, accurately and presentably
4. Possess own vehicle and transport allowance will be provided

Work location: Changi

5 days work week: 9am-6pm

Job Responsibilities:

• Assisting coordinators with the proper arrangements of jobs for technicians
• Provide support on the technical issues faced by the technicians on site
• Ensure all tasks in CRM assigned to be settled and arranged
• Monitor the progress of the repair jobs in the workshop and coordinate closely with the service coordinator and CSS
• Coordinate closely with the shipping department to ensure proper storage arrangement of trucks in the warehouse
• Guide the new FSTs during the probation in the workshop
• Monitor and track the ETA of the replacement parts of the cannibalized trucks
• Oversee battery regeneration and manage the used battery and charger stock
• Manage and schedule all the work orders issued by the sales team
• Manage and improve the module repair process.
• Ensure safety and 5S of the workshop

Job Requirements:

• Min a diploma holder
• At leats 5 years of relevant experience
• Valid class 3 driving license is a MUST
• Valid forklift operator certification
• Proven experience in delivering training in a warehouse or industrial setting
• Excellent knowledge of forklift operation and safety guidelines
• Strong communication and interpersonal skills
• Ability to work independently and lead a team of technicians
• Must be organized and detail oriented
• Flexible schedule, including availability to work weekends or evenings as needed
• Willing to work 5.5 day work week
• Proficiency in CRM systems
• Proficiency in MS Office applications
• Willing to work at Loyang Way

Summary

The Customer Services Officer is responsible for the management of customer requests and for providing assistance to customers at check-in counters. He/she manages flight requests, verifies travel documents and works with other departments to resolve customer issues. To maintain a safe working environment, he/she ensures his/her team adheres to all safety and/or security standards and escalates safety breaches to supervisors and authorities.

The Customer Services Officer demonstrates professional behaviour when responding to passenger complaints and acts as a service ambassador for the organisation. He/she works in shifts to accommodate round-the-clock flight arrivals and departures and is physically strong to assist passengers with lifting of their baggage. Moreover, he/she is detail-oriented, possesses excellent customer service and communication skills and handles passengers with special needs effectively.

Duties and Responsibilities

1) Provide quality customer services

· Manage and control flight requests such as seat selections and meal arrangements

· Service customers at the first-class and premium check-in counters

· Ensure all travel documents, passports and/or visas comply with verification requirements

· Manage and control discrepancies at the gates

· Handle complex customer requests

· Handle complex customer issues regarding irregular flight operations

· Generate finalised passenger manifests Resolve complex service requests regarding automated check-in systems

2) Uphold safety and/or security standards

· Interpret and follow safety and/or security standards for teams in the workplace

· Escalate reports of breaches in safety and/or security standards to relevant authorities

3) Influence organisational development

· Provide on-the-job training to team members on day-to-day tasks

· Act as mentor to team members

Requirements

▪ Minimum GCE 5 “N” levels and above

▪ Minimum 2 years’ experience in passenger handling or equivalent experience

Responsibilities :-

-Strategically plan and manage logistics, warehouse, transportation and customer services

-Direct, optimize and coordinate full order cycle

-Liaise and negotiate with suppliers & manufacturer

-Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency

-Arrange warehouse, catalog goods, plan routes and process shipments

-Resolve any arising problems or complaints

-Supervise, coach and train warehouse workforce

-Meet cost, productivity, accuracy and timeliness targets

-Maintain metrics and analyze data to assess performance and implement improvements

-Comply with laws, regulations and ISO requirements

Requirements and skills

-Proven working experience as a Logistics Manager

-Record of successful distribution and logistics management

-Demonstrable ability to lead and manage staff

-Proficient in standard logistics software

-Excellent analytical, problem solving and organisational skills

-Ability to work independently and handle multiple projects

Key Account Manager will drive sales, marketing and market access activities towards various partners, i.e. healthcare professional groups, specialist organizations, and local market access individuals. This position will drive sales and marketing activities for all ethical channel and new business in the future when needed.

Responsibilities

• Operate as the primary point of contact for key account stakeholders
• Fulfil/exceed set SFE KPIs & Multichannel Engagements
• Work with Brand Leads to create and execute marketing brand plans
• Facilitate, accelerate processes to get access of new product/s into Private Hospitals/MOH/MOE/MOD
• Prepare and guarantee monthly, quarterly and annual sales forecasts

Requirements

• Bachelor's degree or equivalent experience in Business / Sciences
• 3+ years' of relevant work experience in Pharmaceutical sales, key account management, marketing
• Prioritization and strong time management.
• Strong business acumen and a go getter.
• Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
• Excellent written and verbal communication skills

C&B:

• Basic Salary + Monthly Allowances
• AWS
• Annual Salary Increment
• Annual External Training Budget with Paid Training Leave Given
• Excellent Welfare Benefits; Flexi Claims, Progressive Annual Leave & etc
• Permanent position with Long Service Award

Responsibilities:

• Perform daily order processing from customers' requests (from quotation to processing orders)
• Coordinator with outbound processing to Schedule, Liaise Internally, Manage and Resolve with any matters with customers' finished goods
• Coordinate with the various department to ensure smooth operation (required face to face communicate with the production staffs)
• Handle customers face to face regarding ordering or outbound matters.
• Beneficial to have basic accounting knowledge for processing of payment etc.
• Perform any administration duties assigned when required
• Responding to incoming email, phone, mobile platform enquiries
• Be responsible for all correspondences, filing, photocopying, recording, documentation
• Attending team meeting and sharing best practice with colleagues
• Prefer to have candidates with experiences working in Singapore

Requirements:

• Minimum GCE 'N'/'O' level with related working experiences
• Applicant with either similar job duties will have advantages
• Comfortable to work in different multicultural team
• Possess positive working attitude and willingness to learn
• Possess good communication skills (both written and oral) and interpersonal skills as required to handle customers enquiries daily
• Ability to maintain confidentiality
• Able to accept job flexibility and willingness to learn new duties
• Ability to start work with short notice preferred
• Applicants must be willing to work in Changi (Preferably for applicants to stay in East area)
• 5.5days work week with alternate Saturday
• Mon - Fri (8am to 5.30pm); Alternate Sat (8am to 4pm)

For interested candidates, please submit your application to us with your resume stating your contact details, experiences, current and expected salary via APPLY NOW button.

(Only shortlisted candidates will be notified)

[What you will be working on]

• Manage daily operations and functions for procurement of library materials in accordance to approved policies and guidelines as well as the terms and conditions in the contracts for the sourcing and supply of library materials.
• Manage and track operational and system related issues to ensure timely resolution by staff or relevant departments.
• Collate statistics/KPIs and perform data analysis to monitor and track key performance indicators for procurement of library materials.
• Manage contracts on sourcing and supply of library materials with appointed vendors.
• Conduct yearly review on contract pricing for the supply of library materials, cataloguing and materials processing services with appointed vendors.
• Oversee and manage vendors to develop strategic working relationship.
• Organise quarterly meetings and annual engagement session with vendors.
• Prepare reports for vendors’ meetings and performance.
• Front vendors’ and publishers’ enquiries and feedback.
• Manage daily operations of regulatory services.
• Lead process improvement initiatives and participate in cross functional projects.

[What we are looking for]

• Preferably with 2 years of relevant experience in an acquisition, procurement or operations role
• Excellent communication and stakeholder engagement skills
• Strong analytical/problem solving and documentation abilities
• Strong and proactive team player with good networking skills
• Meticulous and strong motivated individual with drive
• Proficient in Microsoft Office applications especially Excel
• Familiar with government procurement processes is advantageous

Location: Library Supply Centre, 3 Changi South Street 2 S486548

Division: Resource Discovery and Management Division / Resource Management

The successful applicant will first be appointed on a 2-year contract basis.

Please be informed that only shortlisted candidates will be notified.

The A&A Manager's main purpose is to lead the accounting and administration functions for the Alliance 21 group of companies. He/She needs to have good understanding of business structures, operations, and financial performance. Good communication and interpersonal skills, as well as organising and problem-solving skills to support strategic planning and maximise efficiency and effectiveness of resource allocation.

We're looking for someone who is resourceful, performance driven , proactive, independent and with a keen eye for details to assist our CFO with the daily operations of the Corporate Finance department. This position is part of a 4-member team that reports to the CFO.

• Work Schedule: 5-days week, Mon-Fri 8.00am to 5.45pm
• Work Location: Our office in Changi Airfreight Centre or Loyang Way

MAIN DUTIES AND RESPONSIBILITIES

• To be responsible for all Accounts Receivables & Payables that align with the Corporate Finance department’s goals.
• To be responsible for maintaining and systematic storage of documents with proper traceability within the department.
• To monitor processing of invoices, month end closing, and ensure timely collection of payments.
• To conduct credit checks on new accounts.
• To prepare bank reconciliation, GST returns, audit schedule and other forecasting reports as required.
• To prepare monthly, quarterly, annual and ad-hoc billing reports for customers.
• To assist CFO in liaising with external auditor, tax agents and professional advisors on related matters.
• To assist CFO in management accounting functions and reports preparation including preliminary cost analysis, reconciliation, budgeting, and forecasting.
• To use business intelligence to analyse, compile and present information for management decision on financial and non-financial performance measurements.
• To participate in ad-hoc finance-related projects and systems testing.
• To coordinate day-to-day administration and housekeeping duties.
• To carry out any other duties as may be expected in a post of this level.

REQUIREMENTS

• Bachelor Degree in Accounting or related
• Minimum 3 years work experience in accounting or related role.

Responsibilities:

• Process quotations, purchase orders and sales orders.
• Coordinate with customers, vendors and engineers on delivery lead time.
• Manage Customer Consignment Program.
• Work closely with customers, vendors and engineers to ensure timely deliveries to meet customers’ requirements.
• Manage, negotiate & monitor on-time deliveries to customers.
• Maintain stocks inventory and update price book.
• Maintain an effective filing system for all documents.
• Attending to enquiries from customers and business partners.
• Build and maintain a good customer relationship.
• Prepare weekly delivery report and monthly stock analysis report.
• Liaise and coordinate with internal departments on delivery/ collection.
• Handle internal/ external customer/ vendors queries.
• Cooperate with respective departments to coordinate logistics activities.
• Any other ad-hoc tasks assigned by Supervisor or Manager.

Requirements:

1. Higher NITEC or Diploma or its equivalent
2. Good understanding of customer account management
3. Good verbal and written communication skills, able to communicate with people at all levels
4. Friendly and Customer Service Driven
5. Proficiency in MS Office knowledge and ERP system Dynamics 365 Business Central
6. Good interpersonal skills to engage with all levels in the Company
7. Minimum 2 or 3 years of experiences in Logistics operation

Job DescriptionOverall responsibilities

1.1. Responsible to lead two teams of production operators/sewer to meet daily production targets, schedule and quality standards

1.2. Plan workflow on the production teams to achieve production targets

1.3. Draw up duty roster for operators/technicians; allocating work and authorize overtime which is justified by capacity planning and reporting

1.4. Motivate and guide the operators and technicians, maintain discipline and manage their performance appraisals

1.5. Responsible for the safety and security management of the production floor

1.6. Initiate action to prevent the occurrence of any non-conformity relating to the product, process and quality system

1.7. Identify and record any problems relating to the product, process and quality system

1.8. Responsible to initiate the daily production scheduler meeting and attend the daily operations meeting

Reporting to: Operations Director

Purpose: Responsible for ensuring the development of planned schedules, mileage coding and reports so that Go-Ahead Singapore meets its safety, customer experience, contractual and financial requirements.

Job Responsibilities/ Key Accountabilities

· Manage the Scheduling team in achieving contractual KPI for monthly schedules while delivering improvements in cost effectiveness.

· Oversee development of new service timetable and schedule, and amendment of existing services.

· Monitor schedule performance and rectify issues promptly, proposing and implementing improvements.

· Utilize data-driven methodology for analysis of new services and network effectiveness.

· Manage data on transport network and bus services, ensuring accuracy and compliance.

· Implementation of new bus services through working closely with operations and other internal and external stakeholders

· Proactively initiate, recommend, and implement best practice variations with our stakeholders.

· Assistance in production of roster planning and scheduling tender documentation.

· Stay updated on scheduling system technology and contribute to continuous improvement initiatives.

· Liaise with internal and external stakeholders on bus services, negotiating positive outcomes on operational issues.

· Liaise closely with internal and external stakeholders on bus services and bus-stops related issues.

· Contribute in negotiating positive Public Transport outcomes with key stakeholders and Operational teams.

· Contribute to strategy and annual business plan, supporting operations projects and driving efficiency reforms.

· Responsible for the safety, health and wellbeing of the department staff and visitors to the department through effective safety leadership and compliance with the business Health and Safety Policy, standards, procedures, and processes.

Mileage

· Responsible for mileage coding, manage and oversee the mileage team in submission of daily reports to external stakeholders.

· Ensure that all loss mileages are accounted for in Go-Ahead Singapore, ensure accurate reporting of any loss or missing mileage to LTA.

· Collate data to accurately compute service request fee amount.

· Ensure strict compliance with LTA standards with regards to mileage coding and reporting.

· Produce detailed reports and prepare for regular audits.

· Present analysis to management and stakeholders to provide insights on the results.

Job Requirements

· Minimum Degree

· Experience in public transport operations.

· At least 2 years of experience in management/ supervision.

· Experience in the use of computer based scheduling and rostering tools, preferably in the Hastus software.

· Knowledge of PC based hardware and software applications including computerised bus scheduling and rostering.

· High level of initiative and demonstrated ability to exercise sound judgment in advising senior managers and others on sensitive issues.

· Individual must be meticulous in nature and are comfortable working with figures.

· Positive candidate with excellent communication skills.

· Sound planning and organisational skills including the ability to perform under pressure and meet deadlines.

Role and Responsibilities

• Meet & Greet client(s) on the first day of training

• To conduct facilities & safety briefing to client(s)

• To welcome client(s) in a friendly, highly respectful manner and to be the main point of contact for client(s) during their training

• Interacts with client(s) and answers all customer questions especially on course requirement

• Assist with client(s) CAE check-in processes to ensure collection of appropriate pa­perwork

• Security clearance submissions to stakeholder(s) for approval

• Long term pass application submission for internal customer(s)
• Working closely with the other departments (Training, Sales, Technical, Finance and Scheduling) to assist client(s) with any issues/ concerns
• Assist E-entry visa application for client(s)

• Issue Letter of Visa invitation and/or Letter of Business invitation for internal and external customer(s)

• Support on lodging and logistic for client(s)

• Pre-training package information to be sent prior to training

• Send calendar invite to client(s) for meeting(s) and/or other matter(s)

• Coordinates and schedule media tour(s) and/or site visit(s) planned

• Relays information regarding advisories or memorandum(s)

• Monitor and answer any inquiries about products, training and services received via phone, email and online

• Provide quality customer service on every call received and communicate clearly and effectively with caller. Ensure a warm call transfer is done if there is a need for the caller to speak to other department(s) or personnel for assistance or enquiry
  Send survey email to client(s) daily and approach client(s) to share their feedback
• Inventory check and requisition
• Manage the customer lounge hygiene and supplies in order

• Support administrative matter(s) request by client(s)

• Planning, coordinating and organise meeting(s) for stakeholder(s)

• Collect mail, sort, and allocate. Outgoing mails to be recorded prior mailing out

• Incoming and outgoing courier services
  Responsible in accommodating training booking request(s) submitted by airline planner(s)
• Responsible in planning airlines training roster in the Gemini system
• Publish Instructor(s) and Airline(s) confirmed training schedule(s)
• Notify instructor(s) and crew(s) of their planned simulator session(s)/classes/practical drill and all other relevant duties assigned in a timely manner including any last-minute change(s)
• Resolve scheduling and instructor qualification conflict(s)
• Ensure all event(s) are assigned to appropriate regulation(s) 
• Able and willing to perform the scheduling duties of any schedulers and to ensure planning is done within timeline
• Liaison between internal and external customer(s) for classroom booking request and instructor’s assignment
• Any simulator delay/Aircraft on ground, to notify the respective customer(s)
• Ensure crew name(s) are assigned to the training session(s)
• Responsible to review the journey log on the last day of the month
• Responsible to communicate with finance and airline planner(s) on month end closing matter(s)
• To ensure smooth daily operations of pilot training(s)
• Respond to queries from instructor(s), crew/customer(s) and other relevant parties
• Any other duties as may be required

Position Type

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

Essential Responsibilities:

• Ownership includes both quality assurance and quality control. Includes quality assurance of products, services, manufacturing processes. Includes conformance in manufacturing, incoming goods control, product inspection, witness points, etc.
• Typically a 1st line manager of professionals or a 2nd line manager of a professional department. Developing specialized knowledge in their discipline. Serves as best practice/quality resource. Has awareness of latest technical developments in own area. Contributes towards strategy and policy development, and ensure delivery within area of responsibility.
• Has in-depth knowledge of best practices and how own area integrates with others; has working knowledge of competition and the factors that differentiate them in the market
• Uses judgment to make decisions or solve moderately complex tasks or problems in areas of operational/product management, manufacturing, technology or engineering. Takes new perspective on existing solutions. Uses technical experience and expertise for data analysis to support recommendations. Uses multiple internal and limited external sources outside of own function to arrive at decisions.
• Acts as a resource for colleagues with less experience. May lead small projects with moderate risks and resource requirements. Explains difficult or sensitive information; works to build consensus. Developing persuasion skills required to influence others on topics within field.

Qualifications/ Requirements:

• Experience leading a team with 10-12 year of experience in Manufacturing & Production Quality.

Desired Characteristics:

• Humble: respectful, receptive, agile, eager to learn
• Transparent: shares critical information, speaks with candor, contributes constructively
• Focused: quick learner, strategically prioritizes work, committed
• Leadership ability: strong communicator, decision-maker, collaborative
• Problem solver: analytical-minded, challenges existing processes, critical thinker

As Sales Manager, you’ll manage all sales activities and events including direct sales, sales solicitation, sales administration, public relations, management of the sale team and monitor results to ensure they are achieved.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Interfaces with operations on a timely basis
• Maintain regular contact with IHG hotels in Singapore and regional reservation office
• Entertain clients and provide proper customer service
• Develop and maintain strong relationships with key clients, business generators, meeting and convention planners, corporate accounts and other producers closely allied to our hotel
• Plan and conduct familiarization tours and site inspections
• Drive sales target and achieve desired revenue for rooms

What we need from you

• A minimum qualification in Diploma in Hospitality Management
• At least 3 years of experience in a hotel sales & marketing department

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

We are seeking a dynamic and experienced Retail Assistant Manager to join our team in the vibrant world of women's fashion. As the Retail Assistant Manager, you will play a pivotal role in ensuring the smooth operation of our store while delivering exceptional customer service and driving sales. This position requires a passion for fashion, strong leadership skills, and the ability to thrive in a fast-paced retail environment.

Responsibilities:

• Assist the Store Manager in overseeing daily operations and managing staff to ensure efficient and effective performance.
• Provide excellent customer service by greeting and assisting customers, addressing inquiries, and resolving complaints in a timely and professional manner.
• Monitor and maintain visual merchandising standards to enhance the overall appearance and appeal of the store.
• Drive sales by promoting products, upselling, and implementing effective sales strategies.
• Train, mentor, and motivate sales associates to achieve sales targets and deliver exceptional service.
• Manage inventory levels, conduct regular stock checks, and ensure accurate stock replenishment.
• Implement and enforce company policies and procedures to maintain a safe and secure working environment.
• Collaborate with the Store Manager to analyze sales reports, identify trends, and develop action plans to optimize performance.
• Maintain a thorough understanding of the latest fashion trends, product knowledge, and competitor offerings.

Requirements:

• Previous experience in retail management, preferably in the fashion industry.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills.
• Proven track record of driving sales and achieving targets.
• Ability to multitask, prioritize tasks, and work effectively under pressure.
• Flexibility to work evenings, weekends, and holidays as required.

Job Desription:

• Supporting the sales team to reach targets and maximise sales through continuous management of stock availability.
• Maintaining organised stock following company procedures, ensure the stockroom and the stock in order and clean.
• Providing support to production manager, build a strong relationship with Sales team, Production manger and Purchaser. Ensuring efficient and fast replenishment of raw materials and finished goods and shortening the waiting time of the customers.
• Leading the stock team by providing the leadership to stock staff and Inputting data for incoming and outcoming goods in the company system, monitoring and preparing any necessary documentation.
• Managing year-end stock counts.

Requirements:

• Minimum diploma certification.
• Good communication and planning skill
• Fluent English and Chinese prefered.

Job Description

Successful candidate will be supporting the sales team with rates and shipment bookings. Job is administrative

Job Scope

• Attending to client enquires and needs.
• Collaborating with team members in providing appropriate freight solutions.
Following through, executing and reviewing freight jobs.
• Maintaining strong relations between industry players and stakeholders.
• Refining and the process along the way, working towards a win-win solution for both clients and company. 


Requirements:

Minimum GCE ‘O’ Level

Good working knowledge of MS Office applications (Excel, Word, PowerPoint, Outlook)

Good communication and interpersonal skills

Service orientated with good initiative

Able to commit for overtime when required

Experience not required as On Job Training will be provided

Benefits:

· Working Hours:

Monday to Friday: 10.00am to 6.00pm

Sat.: 9.00am to 1.00pm (Alternate Sat, Work from Home)

· Attractive Remuneration Package (Basic, Performance Bonuses)

· Career Advancement

· Training Opportunities

· Medical and Insurance Coverage

Position: Sales Assistant Manager

As a Sales Assistant Manager, you'll play a pivotal role in enhancing the customer experience and contributing to our sales growth. Your responsibilities will include:

• Assisting sales manager with inquiries, product selection, and purchases.
• Providing product knowledge and recommendations to doctors, nurse and other healthcare givers.
• Processing internal sales forecast accurately and efficiently.
• Collaborating with team members to achieve sales targets.

Requirements:

• Minimum bachelor’s degree
• Previous medical related industry or customer service experience preferred.
• Excellent communication and interpersonal skills and good commercial accuments.
• Strong attention to detail and organizational abilities
• Ability to work effectively in a team environment.
• High energy and enthusiasm and self-confidence.
• Fluence English and Malay and Chinese.
• Flexibility to work a variety of shifts, including weekends and holidays.

Job Scope

· To be overall responsible for the operation aspects including general maintenance, work area cleanliness and safety.

· Handling and meeting clients’ expectations

· Ensure licenses are always valid

· Reviewing staffs’ performance

· Implying and setting SOP for daily operations

· Manage team schedules to the needs of the business

· Serve as role model for company values and standards

· Need to onsite to ensure operations are moving smoothly

· Training and briefing staffs on workplace safety and certain job scopes

· Provide daily, weekly and monthly performance reports for management to review

· Perform ad-hoc and other administrative duties

Job Requirement

· Need to have at least 4 years of experience working in a senior/managerial position in cleaning industry

· Able to work 6 days per week

· Resilient & ability to perform under pressure excellent communications & interpersonal skill

• Process export orders and coordinate shipments with customers, transporters and warehouse according to established systems and processes.
• Serve as liaison providing shipping details to the customer whereby advising appropriate individuals of order changes as they occur.
• Ascertain accurate and timely data processing into the freight solutions system.
• Identify problems, consider alternative solutions, and make recommendations for action. Provide support/service to customers as well as keeping those affected by the decisions up-to-date.
• Ensures high quality customer service and engagement by frequently interacting with external customers through phone, mail and sales call.
• Maintains close working relationship across Business Development units and drives opportunity development of accounts.
• To streamline existing processes to increase operational productivity.
• Provide support on data and statistical reporting required by the Management through systems and applications.
• To assist in any other administrative duties as assigned by the Management from time to time.

The Assistant Manager will be accountable for achieving the following results:

• Ensure Good procurement from Airlines
• Excellent Customer Service for all Customers.
• Ensure smooth Operations
• Ensure customer satisfaction
• Ensure Timely Month End Closing for all shipments/jobs files for Airfreight Department, extending to other departments in the future

Key Activities / Accountabilities

JOB PROFILE

• Ensure efficient and smooth handling for the airfreight Department.
• Ensure service standards are met with all vendors.
• Manage Airlines/Co-loader network and ensure best buying rates for the company.
• Response to RFQ/Rates Request.
• Ensure timely and accurate billing to customers.
• Ensure Timely monthly closing of all airfreight jobs and proper filing.
• Managed and build up consolidations sectors/lanes.
• Maintain good relations with all customers and ensure good customer services.
• Ensure profitability for businesses secured with regular review with management.
• Develop more airfreight business
• Any other official duties assign by Senior management.
• Report to Director
• Preferred 2-3 years freight experience
• Good customer service attitude
• Resilent
• Team Player
• Postive attitude

(Working Location: West)

DUTIES & RESPONSIBILITIES

• Ensure Data Center operations are kept within the agreed SLA and PUE is maintained according to GM Platinum requirements.
• Maintain compliance with all local statutory regulations and codes.
• Responsible for managing Facility Managing Agent, facilities contractors and vendors carry out PPM as scheduled and any alarm or breakdown in the building.
• Review submitted documents like Drawings, Permit-To-Work, Risk Assessments, Method Statements & etc.
• Review, assess and verify equipment fault/ damage as claim by service vendor.
• Prepare incident reports, root cause analysis (RCA) or work improvement plan.
• Ensure adherence to work processes, procedures for all Data Center related M&E services are followed.
• Manage work order systems
• Support and oversee parts management process for maintenance and repairs, upkeep assets inventory records and prepare maintenance and replacement budgets.
• Handle project fit-out, A&A works and leads projects as assigned.
• Standby for any facilities related emergency calls. Respond as needed to system after hours maintenance and system complications.
• Establishes operational and performance benchmarks, conducts analysis, and prepares reports on all aspect of the facility operations and maintenance.
• Generate monthly progress report and track status of deliverables.
• Ensure ISO 27001 process documents and records are maintained.
• Ensure Data Center operations meet energy & water efficiency criteria in compliance to Green Mark, ISO50001 & SS564 certifications.
• Provide technical supports to all aspects of Data Center operations including the operation, maintenance and repair of all mission equipment and systems.
• other duties as assigned

JOB SPECIFICATION

• Degree/ Diploma in Electrical, Mechanical or Integrated Facility Design & Management or relevant discipline.
• Min. 5 years of experience in Data Center Facilities Management & Operations environment and service delivery.
• Relevant professional qualification CDCP, CDCS.
• Data Center facility operation background.
• Facility Management.