A proud recipient of Excellence Service Award, we cordially invite experienced and zealous Customer Experience / Service Specialists who are imbued with a spirit of excellence to join our progressive organisation. Supporting the operations of Customer Service, Service Gaps analysis and the planning aspects of the Customer Journey experience, the candidates’ portfolio encompasses:

1. Customer Service

- Assist with customers' enquiries which include web enquiries, emails, social media (FB, IG, Google Reviews, WhatsApp, Telegram) and phone calls

- Address customer complaints from various platforms, afford appropriate solutions and alternatives within the service level agreement with thorough follow-up to ensure resolution is reached expediently

- Maintain records of customer interactions, process customer accounts and file documents

- Follow up with all customers' compliments (web forms, emails, social media platforms) according to internal company’s processes and document them categorically

- Collate all customers’ compliments and complaints into Spreadsheet for analysis

- Generate and follow up with sales leads from all the various platforms

- Identify and assess customers’ needs to achieve satisfaction

- Apply analytical thinking to process each individual customer’s compliant and provide the most effective solutions

- Afford support to the Head of Department and team members on day-to-day operation

- Perform any other duties as assigned

2. Customer Journey Experience

- Pinpoint service gaps in the Customer Journey experience

- Review Service Standards through visits to boutiques periodically

- Analyse the source and root cause of service deviance

- Generate workable solutions to bridge these service gaps

- Identify pain points of customers in their buying/shopping experience and derive solutions to address them

- Identify touch points for our customers to heighten our service level

3. Customer Relationship Management

- Study and analyse the voice of customers throughout customer’s survey form and formulate customer centric solutions to address them

- Collate and analyse customer’s data using the CRM software, Hubspot

Pre-Requisites

- Minimum GCE-N Level

- Minimum 1 to 3 years’ experience in a customer service / experience capacity

- Relatively well versed in Microsoft Office Suite especially Excel

- Familiarity with CRM software ideally HubSpot

- Good command of English, both spoken and written

- Conversational Mandarin (to attend to Mandarin-Speaking Customers)

Able to work after office hours ie on weekends on need basis.

Job Description & Requirement

• Salary from 3300 and above
• Established brand and marketing agency
• Vibrant working environment
• Min 2 years in the events and marketing industry
• Ability to effectively manage project teams assembled from different business units within a large corporate agency

My client, an established brand and marketing agency is currently hiring for an Account Manager, who will be responsible for the following:

• Identifying and pursuing new business opportunities aligned tothe brand's broad service capabilities in events, exhibitions, retail, experiential marketing, content, and technology
• Lead pitches and proposal development. Includes working with the relevant team and producers to pull together the required Specialist Services to develop the proposal
• Competent in leading client’s strategies and to identify client’s needs and to create strategies to meet those needs.
• Key responsibility is to establish and maintain relationships with identified clients, both new and existing. Hosting of regular POV meetings with the client to share insights and extend the value creation will be expected of you.

Requirements

• Diploma with minimum 2 - 4 years of working experience in the events related industry or has relevant experience
• Ability to effectively engage with professionals from client side, as well as understand, navigates, and manages complex, hierarchical corporate clients.
• Exposure on different types of projects such as events, multi-media, online, interactive, direct marketing and social media, etc.
• Ability to effectively manage project teams assembled from different business units within a large corporate agency.

OTHER INFORMATION:

• Location: Central East

• Working hours : Monday – Friday, Office Hours

• Salary: Up till S$3,300 higher / Negotiable (Salary will commensurate according to experience & qualifications).

• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to:

Email - [email protected]

or call your Friendly Consultant, Leonard Wong (Reg. No: 1439647), at 6590 9934 or whatsapps 96736631 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

YOUR SUCCESS IS OUR ACHIEVEMENT!

- Degree/ Diploma in Building

- Minimum 3 years of experience in Construction

- Ability to interact efficiently at all levels and liaise with Consultants and subcontractors

- Overseeing all incoming and outgoing project documentation

- Responsible for the day-to-day management of specific goals

- Ensure the timely and costly completion of Construction Projects.

We are urgently looking for a KEY ACCOUNT MANAGER for our organization.

Requirements: -

• Must have a Bachelor's degree in Mechanical Engineering
• Minimum 8 years of experience in Bulk Material Handling Components Industry
• Proven experience as Key Account Manager in the same Industry
• Experience in sales, projects and providing solutions based on customer needs
• Ability in problem-solving and negotiation
• Excellent organizational skills
• Joining - immediate / short notice preferred

Roles and Responsibilities: -

• Develop long-term trusting relationships with KEY customers to accomplish long-term company objectives
• Support USA and European Markets on their timelines
• Must Travel to South East Asia regions for business matters frequently
• Acquire a thorough understanding of key customer needs and requirements
• Providing effective solutions to the customers for their wants and needs
• Ensure the correct products and services are delivered to customers in a timely manner
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress for Top Management
• Must be able to respond the Client queries 24X7
• Must be able to work on Weekends and Public holidays and travel whenever necessary.
• Sorry Only Shortlisted candidates will be notified.

Overview of Position:

To assist Restaurant Manager in creating and maintaining a culture of customer service, employee recruitment and development, and business profitability, while upholding the brand standards as set by 4Fingers.

Assist the Restaurant Manager in delivering Service Commitment Responsibilities:

• Consistently delivers our 4Fingers customer program
• Conveys passion about his/her work, the products we serve, and the 4Fingers brand
• Maintains a comprehensive knowledge of all 4Fingers products
• Manages the customer environment
• Handles customer requests and complaints in a positive, professional manner.
• Create a customer experience that delivers the promise of the 4Fingers brand. This includes a genuinely friendly service that generates regular customers return; accurate orders; hot & fresh food.

Assist the Restaurant Manager in delivering Talent Management Responsibilities:

• Responsible for the recruitment and selection process in the restaurant.
• Maintains a positive working environment to promote a culture of passion, teamwork and respect.
• Maintains communication within the shop.
• Creates shop objectives and action plans to achieve the target
• Utilizes retention and rewards tools to motivate restaurant staff. Manage the crew which includes rostering, regular coaching, communications.

Assist the Restaurant Manager in delivering Business Responsibilities:

• Maintains highest standards of ethics and integrity.
• Maintains highest standards of personal conduct and appearance
• Identifies, establishes, and implements local promotions designed to maximize sales for the operation, with the agreement of 4Fingers.
• Implements brand promotions.
• Manage day to day operations that includes the highest safety and hygiene standards compliant with regulations.
• Develops sales, cost, profit targets
• Responsible for the completion of daily, weekly, and monthly restaurant reports.
• To keep and implement 4Fingers standards, policies, and procedures.
• Manage raw materials, supplies, equipment and IT systems.
• Control operational costs and identify measures to cut waste

Assist the Restaurant Manager in delivering Leadership Responsibilities:

• Delivers outstanding results through goals and clear priorities
• Makes timely and high-quality decisions and adds value through their knowledge and expertise.
• Inspires and motivates with a high level of commitment and performance
• Develops people and self
• Values diversity through people

Requirements:

• Have minimum 3 to 5 years of relevant experience, supporting Restaurant operations listed.
• Handson person at all times.
• One with great passion, to operate like a business owner, people orientated, driven and hungry.
• Able to drive, manage people and takes pride in delivering the best to the customer
• Consistent, persistent, independant
• Great problem solver, with excellent communication skills

- Degree/ Diploma in Building

- Minimum 3 years of experience in Construction

- Ability to interact efficiently at all levels and liaise with Consultants and subcontractors

- Overseeing all incoming and outgoing project documentation

- Responsible for the day-to-day management of specific goals

- Ensure the timely and costly completion of Construction Projects.

Regional Product Manager, Visual Products

Job Summary

• Managing full product life cycle and define roadmaps.
• Work closely with local sales companies to ensure achievement of sales targets and otherdeliverables.
• Rolling out marketing strategies in meeting business objectives and vision.
• Manage prioritisation among sales performance and company’s objectives.

Responsibilities

• Meeting key performance indicators (Sales, Inventory and Marketing strategies)
• Market research & analysis and translate into sales opportunities and business strategy.
• Drive products to market including working with various internal stakeholders.
• Understand competitive landscape in the South East Asia region together with local salescompanies.
• Drive demand and adoption of the product.
• Analyse and rationalise the forecasting of market as well as demand and supply for eachcountry.
• Drive strategic market initiatives in the region.

Requirements

• Product Management, Sales and Marketing, Analytical skills.
• Good verbal and written communication skills.
• Demonstrated thoroughness, follow-up and attention to detail.
• At least 2 years experience in product management/marketing.
• Preferably with regional experience.
• Experience in Visual/Display technologies is advantageous.
• At least Diploma/Degree in business management or equivalent.

Responsibilities

• The candidate is expected to make outbound calls to customers and to respond to inbound enquiries from leads, giving a basic introduction of Company’s latest promotions with the aim of maximising the take-up of these promotions.
• Address customers’ complaints in a timely and professional manner. Conduct first level investigation into customers’ complaints, identify expectation gap and work with service team members on service recovery aiming towards customer satisfaction.
• Build customer loyalty and retention by delivering the unique customer service experience
• Scheduling service appointments for customers
• Documentation of calls for tracking, monitoring and follow-up
• Assist in ad hoc administrative duties

Requirements

• Must be able to converse fluently over the phone, and read and write in English and Chinese
• Must be proficient in MS Word and MS Excel
• At least 1 year customer service or telemarketing experience
• Skilled in negotiation, listen attentively, identify callers’ needs, and remain composed even when dealing with agitated customers
• Minimum GCE ‘A’ Level or diploma

What We Offer

• Basic Salary up to S$2800, plus incentives, depending on experience of candidate
• 5 days work week
• Staff discounts and privileges from all Avone Beauty Secrets outlets
• Office located at Oxley Bizhub 2 near Tai Seng MRT (Circle Line)
• Clean, quiet and comfortable working environment

Interested candidates please send in your resume to [email protected], stating current and expected salary, and reasons for leaving past and present employment.

Singapore Aquatics (SAQ) is the governing body for aquatic sports including swimming, water polo, diving, artistic swimming and open water swimming in Singapore. As a leading National Sports Association, we invite passionate and capable applicants who can contribute to our cause in the following position:

Job Title: Coach Development Manager

A. PRIMARY JOB PURPOSE

The Coach Development Manager will be responsible for the planning and execution of SAQ’s coaching education and development initiatives in line with the direction and objectives of the Association.

B. RESPONSIBILITIES

1. Coach Education and Development

· Maintaining relationships and communications with various stakeholders

· Coordinating with Coach SG to ensure seamless integration of NROC membership requirements and accreditation programming across all platforms.

· Work with the National Head Coach, Technical Director and National Swimming Program Head to assess and develop relevant content for courses and workshops for CoachSAQ.

· Work with National Head Coach, Technical Director and National Swimming Program Head to assess and steer delivery of the courses and workshops for TeachSAQ.

· To co-ordinate and educate SAQ-recognised Coach Developers and Mentors for Coaching Sessions and Workshops.

· Manage and maintain registry of CoachSAQ and TeachSAQ registered coaches.

· Participate in delivery of Level 1, Level 2 and Level 3 Coaching and Teaching streams, including:

i. Onsite assessments and coordination of SAQ Prior Education Waiver program

ii. Liaison for attachment centres for Level 1

iii. Supervise and guide SG Coach Level 1 swimming integrated program coursework and assessments

· To oversee the swimming teachers’ and coaches’ membership services and membership platforms including:

i. Renewals and Validity of membership

ii. Marketing

iii. Resources Development

iv. Maintenance and function of Web Platforms

· Develop a monitoring and evaluation tool for collation of data to track Teachers and Coaches in terms of their potential to move up to higher tiers for continued development

· Advisory capacity / mentor to other coach developers and learn to swim teachers

· Coordinate regular Community of Practice for coaches to facilitate discussions

2. Effective Relationships and Communication with SAQ’s Partners and Stakeholders

· Be the point of contact for the coaches & teachers community.

· Together with the Coach Development Executive, perform customer service and handling enquiries from the public, affiliates, and stakeholders on SAQ’s coach development programs and initiatives.

· Work closely with the SAQ Communications team to make sure SAQ’s coach development programs and activities are promoted across all relevant channels.

· Assist in maintaining communication channels with internal and external stakeholders regarding SAQ’s coach development programs and activities.

3. Others

· Assist in monitoring and refining the Multi-Year Sports Plan.

· Assist in preparing relevant information for SAQ’s Annual Report.

· Assist in preparing the annual Core Data information for Sport SG.

· All administrative matters relating to townhalls/engagements with coaching and teaching community.

C. REQUIREMENTS

§ Diploma/Degree, preferably in Business Administration, Physical Education, Sports Management or any sports-related fields.

§ Minimally NROC level 1 swimming coach certification

§ Demonstrated skill in forming effective working relationships and success in managing individual and group dynamics across a range of key stakeholders

§ Experience in swim coaching and/or club administration of performance and development/participation programs will be viewed favorably.

§ Good understanding of coaching pedagogy.

§ Understanding of the Singapore swimming landscape

§ Demonstrated skills in Microsoft Office and managing databases

§ Willing to work on weekends.

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Degree in Business, Operations Management or related field

COMPANY DESCRIPTION

RESPONSIBILITIES

You will be responsible for driving the strategy, configuration and management of our Salesforce CRM system to optimize our sales, marketing and customer support processes.

RESPONSIBILITIES:

• Work with the various sales leadership teams in developing, optimising, maintaining, and executing the sales operation process and strategy roadmap to drive engagement and revenue growth.
• Work with the Marketing team to focus on metrics towards performance-based targets, including open rates, click rates, conversion rates and ROI.
• Add, compile, delete, upload and clean data for a rolling schedule of email marketing campaigns and events.
• Update, research and validate data for marketing campaigns and sales pipelines.
• Deliver regular and ad hoc reports, dashboards and analysis for sales, marketing and senior leadership, alongside actionable business insights.
• Be the first point of contact and project manager of our Salesforce managed service agency.
• Communicate the data strategy and technical operations to other teams and where necessary formally present at internal and external meetings.
• Oversight of PDPA compliance
• Own and champion best practice data management, maintenance and quality assurance.

• Diploma/Degree in Business Marketing, or equivalent qualification
• Minimum 3-5 years experience in Salesforce CRM data integration.
• Salesforce Administrator Certification or experience administering a large Salesforce implementation.
• Extensive knowledge of Salesforce and the Force.com platform including Sales, Marketing and Service Cloud.
• Ability to understand the business and sales processes in managing opportunities, leads, quotations and campaigns.
• Comprehensive knowledge of Salesforce automation tools including Process Builder and Lightning Flow.
• Expert knowledge of PowerBI and possessing strong data analytical skills
• Excellent communication skills - comfortable translating a non-technical brief into technical requirements, equally comfortable explaining technical information to non-technical audiences.
• Ability to work in a fast-paced, agile environment.
• PDPA practitioner.
• Additional desirable skills would be knowledge of SQL, Salesforce Einstein Analytics, Pardot and other digital marketing automation tools.

My Client, a well known brand is seeking to hire a Trade/Product Marketing Executive or AM preferably with Product and/or Trade Marketing experience in consumer electronics industry. You are an individual contributor and with "hands-on" and "walking the grounds" to understand the business and competitor activities and manage the sales/promoters on ground.

Role

• Conduct market research, understand current trends
• Manage assigned product life cycle & price strategies
• Monitor product sales performance, competitor activities, campaign ROI
• Track offline / online product presence to ensure product is well represented in all touchpoints
• Manage marketing projects and ensure timely delivery
• Prepare weekly & monthly reporting
• Support new product launches
• Support any ad-hoc activities assigned when required

Requirements

• Diploma or relevant experience in Trade or Product Marketing
• Good knowledge of excel, analysis of sales performance
• Both independent and a team player
• Experience with consumers electronics products
• Good interpersonal skills
• Hands-on and manage promoters on ground.
• Possess good problem solving skills, positive attitude and willing to learn new things

• Salary from 3300 and above
• Established brand and marketing agency
• Vibrant working environment
• Min 2 years in the events and marketing industry
• Ability to effectively manage project teams assembled from different business units within a large corporate agency

My client, an established brand and marketing agency is currently hiring for an Account Manager, who will be responsible for the following:

• Identifying and pursuing new business opportunities aligned tothe brand's broad service capabilities in events, exhibitions, retail, experiential marketing, content, and technology
• Lead pitches and proposal development. Includes working with the relevant team and producers to pull together the required Specialist Services to develop the proposal
• Competent in leading client’s strategies and to identify client’s needs and to create strategies to meet those needs.
• Key responsibility is to establish and maintain relationships with identified clients, both new and existing. Hosting of regular POV meetings with the client to share insights and extend the value creation will be expected of you.

Requirements

• Diploma with minimum 2 - 4 years of working experience in the events related industry or has relevant experience
• Ability to effectively engage with professionals from client side, as well as understand, navigates, and manages complex, hierarchical corporate clients.
• Exposure on different types of projects such as events, multi-media, online, interactive, direct marketing and social media, etc.
• Ability to effectively manage project teams assembled from different business units within a large corporate agency.

OTHER INFORMATION:

• Location: Central East
• Working hours : Monday – Friday, Office Hours
• Salary: Up till S$3,300 higher / Negotiable (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

HOW TO APPLY:
Interested candidate, please submit your updated resume in MS WORD Format to:

Email - [email protected]

or call your Friendly Consultant, Leonard Wong (Reg. No: 1439647), at 6590 9934 or whatsapps 96736631 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

YOUR SUCCESS IS OUR ACHIEVEMENT!

OxPay SG Pte Limited is a Major Payment Institute licensed by Monetary Authority of Singapore. Together with OxPay’s licensed payment companies in Malaysia, Thailand and Indonesia, the group aims to become a payment powerhouse in Southeast Asia.

We have an opportunity to invite a Payment-talent to join our exciting growth journey as Sales Manager, Merchant Acquiring (Fintech Payment). The person will be based in Singapore and will assist the Sales Director to enhance the relationships with assigned or new accounts and partners to drive for greater fee income.

Responsibilities:

· Performing daily merchant acquiring for the range of products and solutions offering by the company with the objective to maximize profits.

· To be an ecommerce consultant and provide suitable solutions to merchants from sales to payment implementation

· Achieve pre-agreed volume and revenue targets

· Develop the assigned segment and win new merchants for the company

· Monitor merchant transaction and formulate appropriate merchant retention strategies to minimize attrition

· Ensure all documentation from Merchant meets Underwriting’s requirement

· Adhere and comply with all data privacy policies

· provide quality service to all merchants with respect to their merchant/gateway services

· Be familiar with processes related to merchant activities including ecommerce set-up, activation and integration

· Updating of merchant information on timely basis, handling/processing of acquirer charge backs etc.

· Possess working knowledge of the merchant acquiring business and implementation for all payment solutions offered by the company

· Ensure high standards of confidentiality to safeguard commercially sensitive information

Requirements:

· Minimum Diploma/Bachelor’s degree of relevant subject

· 2 or more years of professional experience in sales role and similar industry

· Good understanding and interest in credit/debit card, mobile and eCommerce payment processing preferred

· Good written and verbal communications skills in English & Chinese

· Results oriented attitude

· Excellent interpersonal and people management skills

· Working closely with cross-functional stakeholders and clients

· Ability to develop clear & insightful presentations to clients especially in sales pitching

· Singaporeans or PRs only

· 5 days' work week

Be part of a progressive Sales/Marketing Team B2B (Children's Books and Toys)

(Salary Range $2,500 to $3,500)

Who are we :-

https://www.elmtreebooks.com

We are a wholesaler and Retailer (including online) of Children's Books and Toys.

We distribute our products regionally and locally.

We are the exclusive distributors for Alligator, Hinkler, Kumon, Phidal, Letterland, besides many others

We distribute our products regionally and locally to major bookstores.

Normal Working Hours

Monday to Fridays :

8.30 am to 6.00 pm

Job Title:-

Sales Executive / Assistant Sales Manager

-Job Description & Requirements
- To service existing clients

Find New Opportunities / Customers
Respond to sales enquiries

Meeting up with customers.
Monitor Monthly Sales / Own Sales Targets

Monitor Customers' Payments
Need to plan for the occasional business trips.
- any other ad hoc duties.

Help to Set Up Fairs and arrange products (mostly night time)

Replenishments and arrange products at Customers Shops

Qualities:-

Comfortable with Computer.

Team player.

Independent

Interpersonal Skills.

Proactive

Minimum Diploma

· Foot Reflexology Therapist/Beautician (Full Time)

·Provide facial and body wellness treatments

· Provide advice on skincare

· Provide body wellness massage and face spa massage

· Ensure the cleanliness and hygiene of equipment and salon Provide Foot Reflexology and Body Massage.

· Able to serve both Male and Female clients

· Customer service orientated, sales driven and target oriented person

· A team player with good communication and interpersonal skill

· responsible preparing the necessary treatment products, stocks replenishment, towels supply, etc.

. Basic + Commission.

Requirements:

· At least 1 year of experience.

· Strong communications and interpersonal skills with all level of people

· Well-groomed.

Job Description & Requirements

E-commerce

• Daily operations include preparing orders and packing orders
• Listing / managing E-Commerce online platforms (Shopee, Lazada, Tiktok etc)
• Attending to customer enquries on online platforms
• Write and edit product content that will be published on e-Commerce websites/platforms
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
• Work closely with different teams (product management, graphics, sales) to provide updated content that will be shared across e-Commerce platforms.

Customer Service

• Identify and assess customers’ needs to achieve satisfactionn
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
• Manage showroom for walk in enquiries and servicing

Requirements and skills

• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Working Hours

• 5 Day Work (Saturday included)
• Working hours: 9am - 5pm

Duties & Responsibilities

• Responsible for direct work for Reinforced Concrete Works for Drainage and Tunnel top & bottom slab construction (Rebar & RC Formwork).

• Overseeing and monitoring on-site the daily construction and site coordination of construction activities for rebar & formwork.

• Check shopdrawings for the preparation of structure works.

• Responsible for rebar BBS Schedule.

• Arrange works to workers.

• Control and minimize material wastages.

• In-charge of Inspection with RE / RTO.

• Ensure safe working conditions for workers.

• At least 25 years working experience in the field of Reinforced Concrete Works.

• Good in assessing rebar quantities based on construction drawings and must have good working experience in Reinforced Concrete Works.

Others (if any) : Experience in Infra-structure project more than 200million.

Job Description

Workplace Engagement:

• Lead employee engagement at all levels as main point of contact for all staff in the building as well as related questions.
• Act as a workplace community liaison to bring together teams, support and promote internal events/clubs and build the community.
• Engagement meetings are hosted by the Ambassador to prompt proactive feedback about the building and enhance the overall workplace experience.
• Provide feedback and suggestions raised by the staff to the CRE and workplace team.
• Arrange and meet regularly with the client within their area to ensure that needs are being met and liaise with other key business department managers.

Proactive Workplace Management:

• Mitigation of workplace challenges and prepare proactive solutions to improve productivity amongst the building.
• Conduct floor work regularly to ensure space readiness.
• Monitor space utilization on a day-to-day basis. Proactively identify low and high usage areas and let Occupancy Planning know of any challenges or opportunities that exist. Also, prepare recommendations for improvement and increase productivity.
• Review neighbourhoods sizes, work patterns (e.g. how busy neighborhood's and floors are on different days/times) and whether work settings are being used for their intended purposes or not and providing feedback where necessary to CRE.
• Help support & coordinate Workplace initiatives; including any communications campaigns associated
• Liaise with the Workplace and project teams for periodical reviews of fixed desks requirements.
• Identify areas of improvement in delivery of the services and processes, work closely with the counterparts to ensure a consistent level of service delivery across the company and implement change as required.
• Work together with the company’s environmental team to raise awareness and ensure optimum recycling for site/client’s business area and/or neighbourhood.

Facility Management:

• Ensure the provision of a safe working environment.
• Ensure compliance with statutory regulations on fire, health and safety standards.
• Recommend continuous quality improvement practices and implement Industry Best Practice operations.
• Implement workplace procedures and performance measures and ensure they are maintained at all times.
• Ensure disaster recovering and business continuity plans are implemented and maintained.
• Ensure escalation procedures and incident reporting procedures are implemented and in place.
• Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle’s business conduct.

Workplace Etiquette:

• Championing flexible working and provide support to employees on tools (e.g.Resource booking, onsite AV equipment) and processes, introducing and reinforcing protocols & etiquette, being visible and available to the employees to answer questions & provide information about the work environment.
• Ensure the building and relevant equipment / technology is in perfect working order
• Encourage ownership of issues with shared desk/space by supporting and guiding users with issues to the right direction (e.g. IT or facilities helpdesk).
• In coordination with Security and the business, manage the locker process & ongoing distribution post implementation.

Experience & Skills

• At least 3-5 years’ experience in Hospitality, Events Management or Customer Experience discipline is preferred.
• Must be fluent in English and local language is a plus
• Demonstrated ability to deal with ambiguity, complaint and solve complex problems effectively.
• Strong interpersonal and communication skills engage with all levels of seniority.
• Excellent PC skills, proficient in Microsoft Word and Excel.
• Interest in continuous improvement and development of new technologies.
• Excellent organizational skills required.
• Demonstrated integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy.

What you can expect from us
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We’ll offer you a competitive salary and benefits package.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you

- Able to use your creativity to create and manage your own team.

- Experienced and able to hit target for the team/ To achieve the given sales objective.

- Come up with new strategies to maximise revenue.

- Planning of campaigns etc.

- Must have computer literacy like using word, excel etc.

- Submit daily sales report and project status report on time.

- Be able to work independently and enjoy working with a team.

- To ensure customer sales queries are handled promptly.

- Provide training and mentorship for any new sales team member.

- Lead, manage, monitor, motivate & mentor staff in addition to hiring and training new staff when needed.

- Overall with own expertise, supervise the sales activity to generate income through while managing own team and handling all the relevant responsibilities.

Roles & Responsibilities

Job Description

• Build and maintain strong, long-lasting client relationships.
• Set and achieve retention goals for assigned accounts.
• Practice effective Sales management techniques.
• Generate and follow up on business leads.
• Use company resources effectively to grow the business without adding too much expense to the bottom line.
• Overseeing sales process and facilitating order fulfillment.
• Maintaining an accurate and updated database of client information.
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within the territory.
• Have to take up the whole stock manually every day and need to follow up.

Requirements

• Min 5 years of work experience as an Account Manager or relevant role
• B.Com degree in Accounts, Business Administration, sales or relevant field.
• Outstanding communication, interpersonal, and leadership skills.
• Excellent organizational and time management skills
• Excellent knowledge about MS Office (particularly MS Excel).
• Excellent listening, negotiation, and presentation skills.
• Able to work retail hours and public holidays. And also, ready to work in nightshift.
• Knowledge of MOM regulations.
• Good to have fluency in English.
• Class 3 / 4 driving license.

Construction Manager

The successful candidate must:

· Responsible for supervision of all site work in cooperation with Project Managers;

· Assist Project Manager in monitoring and managing the day-to-day operations, including site progress, quality, safety, and project cost monitoring;

· Assist to review and develop project schedule with Project Planner for the project detailed construction plan and ensure it complies with customer specifications, engineering deliverables and meet delivery dates;

· Identify any deviations from the agreed scope or premises of the project, assess the impact and ensure remedial action during the construction planning and execution;

· Prepare weekly progress reports inputs and other deliverables of project as required by Project Managers;

· Ensure project quality plan is carried out and in line with audit requirements;

· Assist Project Manager to organise weekly toolbox meeting and housekeeping, respective site operational meetings on related project matters

Requirement:

· At least a Bachelors Degree, preferably in Civil Engineering or related discipline;

· Minimum 5 years relevant local experience in MEP services, E&M systems and Civil and Structural works, preferably in construction industry;

· Able to lead teams and manage effectively;

· Excellent interpersonal and communication skills

Suitable candidates are encouraged to apply this position via Apply Now button or email to [email protected]

Only shortlisted applicants will be notified.

Job Description:

We are seeking a highly motivated and results-driven Business Development Manager to join our team. The ideal candidate will be responsible for identifying new clients, maintaining existing client relationships, and ensuring revenue targets are consistently met. You will play a critical role in expanding our client base, fostering strong client relationships, and driving product awareness and sales.

Key Responsibilities:

• Identify and engage with new clients while maintaining relationships with existing clients to achieve revenue targets.
• Develop an in-depth understanding of our products and conduct presentations to high-end clients, effectively communicating product features and benefits.
• Identify potential clients, schedule appointments, and deliver persuasive presentations to expand our client portfolio.
• Keep detailed, up-to-date records of all sales activities, including meetings, sales opportunities, projects, and sales forecasts. Take appropriate actions to ensure the effectiveness of these activities.
• Prioritize customer service satisfaction and work diligently to cultivate positive client relationships.
• Stay informed about market needs and trends, competitors, and industry strategies to support the company's business plans.
• Maintain accurate and current records of all sales appointments and activities within the CRM system.
• Ensure that all jobs and projects have sales confirmations before commencement.
• Verify that all paperwork is accurate, complete, and compliant with company standard operating procedures.
• Submit comprehensive weekly sales reports detailing progress and achievements.
• Attend monthly sales meetings to provide updates, share insights, and collaborate with the team.
• Perform other ad-hoc duties as required by the organization.

Qualifications:

• Proven experience in business development, sales, or a related field.
• Strong communication and presentation skills.
• A results-oriented mindset with the ability to meet and exceed targets.
• Proficiency in using CRM systems and Microsoft Office tools.
• Exceptional interpersonal and client relationship management abilities.
• Awareness of market trends, industry competition, and business strategies.
• High attention to detail and strong organizational skills.
• Self-motivated and able to work independently as well as in a team.

If you are an enthusiastic, goal-driven professional with a passion for business development and client relationship management, we invite you to apply for this exciting opportunity to contribute to our company's growth and success.

Sales Manager:

• Oversees the sales department, including salespeople and sales processes.
• Sets sales targets and goals.
• Develops and implements sales strategies.
• Monitors and analyzes sales performance.
• Sets the strategic direction and business goals.
• Manages financial performance and ensures profitability.
• Builds and maintains relationships with manufacturers, suppliers, and financial institutions.

We are expanding our Tipsy Family!

If you are passionate about F&B and looking for a job that is thrilling and fulfilling, you'll love it here at Tipsy Collective! We are looking for energetic, motivated individuals who enjoy working in an ever-changing environment.

A People-First Culture

Tipsy Collective is a multi-concept holding group led by a team of passionate individuals who seek to present hospitality uniquely through a series of thoughtful concepts. Tipsy Collective's brand and its foundation was built from the client lens as a basis for everything we do. It is this exceptional client loyalty and our talented employees that form our bedrock.

Why join us?

At Tipsy Collective, we offer you 4 Value Propositions we hold closely to our heart which are

• Healthy Working Environment – Providing you a safe, fun, and healthy workspace while you thrive.
• Adaptability – Being prepared and have the agility to prepare solutions for any situations.
• Innovation – Coming together to brainstorm and execute great and fun ideas.
• Growth – Seeking new concepts and ideas to bring new experience to you

Responsibilities:

• Ensure optimal performance of critical systems, particularly the Front Office Property Management System and Food & Beverage Point of Sales computer systems.
• Establish and maintain user procedures and hardware familiarization for all systems.
• Provide administration services, to include contribution to technology capital and operating budgets.
• Conduct Systems Administration tasks, such as maintaining user/group accounts, configuring users, troubleshooting access issues, and completing on-site documentation.
• Assist in managing server infrastructure, including performance monitoring, Operating System upgrades, and addressing troubleshooting issues.
• Identify opportunities and initiate improvement and updating of hardware, software and systems.
• Perform regular reviews and health checks on IT systems to ensure compliance with regulatory requirements.
• Manage vendors and suppliers to ensure deliverables, cost effectiveness and timeliness of services/ products.
• Respond to systems breakdowns, both mechanical and electrical, prioritizing high levels of service and response times.
• Must be available to attend for any project implementation, assist for successful Completion of projects and maintenance issues.
• Assist in project related activities that includes deployment, installation, and testing.
• Maintain detailed records of breakdowns and repairs for analysis and compliance with ISO standards.
• Answer all service request phone calls during scheduled standby duties.
• Supervise vendors and IT contracts to ensure compliance with contractual agreements.
• Take ownership of all project phases, including planning, monitoring, reporting, and specification.
• Manage and maintain an inventory register for IT assets.
• Any other ad-hoc duties and projects as assigned.

Requirements:

• Minimum Diploma/ bachelor’s in computer science, Engineering, or related.
• 3-5 years of well-rounded IT experience in the related field is required for this position.
• Able to work well under pressure and handle emergency and stressful situations in a fast-paced environment.
• Ability to manage multiple priorities and deadlines.
• Excellent organisational and time management skills.
• Good communication and interpersonal skills.
• Excellent communication and strategic thinking abilities with a problem-solving aptitude.