[12 months contract, renewable]
We are looking to hire a candidate with prior experience in Salesforce development and operations support to join our team in driving continuous product development and operational support for a new Salesforce implementation. You will be collaborating closely with the project team, which includes the Product/Project Manager, Solution Architect, and Technical Services Consultant (where applicable)
Key Responsibilities:
· Partner with business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case.
· Work with fellow GovTechies and the business project teams to develop user stories, functional/technical specifications and acceptance criteria.
· Evaluate and recommend suitable technology while aligning with GovTech's technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)
· Identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment
· Plan/review/conduct testing and data conversion to ensure that specifications are met
· Drive system or product readiness for smooth deployment, adoption and operations
· Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)
Skill Requirement:
· Minimum 7 years working experience for Senior Consultant role
· Degree or Diploma in Computer Science, Information Systems, Information/ Infocomm Technology, Computer or Electronics Engineering or related discipline.
· Participated in at least one full software or product development cycle, preferably using Agile Methodology.
· Proven experience in IT business analysis, application solutioning and design, and testing
· Good understanding of customer/user experience, design thinking, user story mapping and digital product lifecycle management
· Strong analytical, conceptualisation and problem-solving skills
· Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders
· A driven and motivated personality with an ability to learn and apply
· Knowledge of, or experience in implementing projects in at least one of the following areas Data Analytics, Agile Methodologies, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management, Service Design, Cloud Solutioning.
· Past development or consulting experience (preferable)|