About Us
As part of the prestigious Ozhean Group, our premium aesthetic clinic in Singapore specializes in upscale skincare treatments and transformative beauty services. We are seeking a motivated and experienced Customer Service cum Telesales Lead to elevate our client experience and train our customer service team to reflect the premium standard of our brand.

Responsibilities

• Manage and lead the customer service team to ensure consistent, high-quality client interactions.
• Conduct teleconsultations with potential clients and provide follow-up service calls post-treatment.
• Train and develop junior team members in customer service and telesales best practices.
• Oversee reception duties, including greeting clients, managing check-ins, scheduling appointments, and handling payments.
• Coordinate responses to inquiries from social media, Google, and our website.
• Collect and analyze customer feedback, reporting to management with actionable insights.
• Maintain a clean, organized, and professional reception area.

Requirements

• Minimum of a Diploma, with 5+ years of customer service experience and 2+ years in a leadership role.
• Proven telesales experience, ideally within the beauty or aesthetics industry.
• Professional presentation and strong communication skills.
• High attention to detail and commitment to delivering a premium customer experience.
• People-oriented team player, adaptable to a fast-paced environment.
• Proficient in Microsoft Word, Excel, and Outlook.

Working Hours

• Mondays to Fridays: 10:30 am – 7:30 pm
  Tuesday 10:30 am - 6:30 pm
• Saturdays: 9:30 am – 3:30 pm

Benefits

• Competitive remuneration package with group incentives and comissions.
• Training in premium aesthetic treatments and client relations.

To apply, please send your resume or to Jimmy (Business Director) at 90666136. (Only Singaporeans and PRs)

Working Hours: Monday to Friday: 08:30 AM - 05:30 PM
Alternate Saturday: 08:30 AM - 12:30 PM

Job Description

• Carry out daily detailing operation which include delivery of open rental, replacement vehicles and close rental vehicles with utmost professionalism.
  Most times there will be a replacement vehicle issued to the customer otherwise, traffic team will arrange for an alternate mode of transportation, be it another colleague picking him up or would arrange for taxi pickup
• Carry out rotational breakdown vehicle duties and carry out on site repairs (minor repairs i.e. replacing tires, replacing batteries).
• Carry out ad-hoc detailing when assigned.
• Job training will be provided.

Requirements

• Class 3 (must have)
• Able to drive manual and auto transmission vehicles
• Able to change tyre and jump start vehicle
• Willing to carry out rotational 24/7 breakdown shift duty
• Male only because candidate is required to standby even at midnight if customer require assistance
• Relevant experience in car rental industry advantageous

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R:9RUT1G9

Our client, an exciting and innovative fitness company located in Singapore, is expanding. They value self-development, career progress and most importantly a healthy working culture. Join them in this journey as a:

Head Trainer / Assistant Sales Manager

We are looking for someone who:

· Has a strong work ethic and responsibility

· Has high expectations in getting things done

· Is self-driven / motivated

· Is a People person

· Has a high EQ

· Is adaptive & flexible

· Is passionate about fitness and fitness for clients & transformations

· Has basic knowledge on nutrition

Job Description:

· To handle new trainees in all aspects, organise and plan all upcoming classes with the team.

· To work closely with owner and relevant team, to discuss and come up with new strategies regarding sales and training methods.

· Take part, socialise and assist in events held by the company.

· Research and understand new trends in the fitness industry.

Requirements:

· CPT cert, CPR & AED

· Be able to handle group classes

· Planning and organising skills

· High communication skills

· People management skills

· Knowledge in Hyrox training, techniques and race preparation

· At least 2 years in the fitness industry

· worked with at least 100++ clients

Remuneration:

· $2500 - $4000 depending on experience and qualifications (with 2 months’ probation)

Additional benefits:

· 50% off exclusive Ems Certification (Recognised overseas)

· Complimentary team tickets to major fitness events such as Standard Chartered events, Hyrox , Spartans , and many more

· CPF

· Medical benefits

Work Arrangements:

• Work Location: In person

Please submit your updated and comprehensive CV to: [email protected] for a P&C discussion. Your CV should be updated and in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date.

For quicker processing, please indicate the position applied for on the subject header. We regret to inform that only shortlisted candidates will be notified. However, if you are not selected, we will explore other positions for you, in the near future. All applications will be treated with the strictest confidence.

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provides challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find a strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Our client advocates fair employment practices, recruits talents based on merit and fit with their corporate values and complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. They are committed to achieving diversity and creating an inclusive working environment. They welcome all applications irrespective of social and cultural background, race, gender, age, religious belief or nationality.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Grace HR Solutions will be collected, used and disclosed by or on behalf of Grace HR Solutions to determine or investigate your suitability, eligibility or qualifications for employment with Grace HR Solutions and/or its clients and manage your application for employment with Grace HR Solutions and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

ANDY LUCAS | CEI No: R24123824 |

Grace HR Solutions | EA Licence No: 22C1305 |

UEN: 53456396A

Company Overview

Grace HR Solutions is a boutique professional recruitment consultancy involved in the recruitment of permanent, contract, and temporary positions. We are fully committed to achieving excellence in every assignment through leveraging our vast candidate pool, industry connections, and strategic insights. As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services. We strive to be efficient and effective in matching the right candidate to the right job. Reach out to us to discover even more about how we can help you with all your staffing needs or your own career

Schedule:

• Monday to Friday, 7:30 a.m. to 4 p.m.
• Saturday, 8:30 a.m. to 2:30 p.m.

(Other flexible working hours are subjected to clients arrangements and classes held.)

Location:

• Singapore (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $2,500.00 - $4,000.00 per month

Benefits:

• Employee discount
• Flexible schedule
• Gym membership
• Professional development

Schedule:

• Monday to Friday
• Weekend availability

Supplemental Pay:

• Commission pay
• Performance bonus

License/Certification:

• CPT (Required)

Work Location: In person

Benefits:

• Competitive salary of up to $4,700 + variable bonus + AWS
• 5-day work week (Monday to Friday) with regular hours for work-life balance
• Opportunities to develop and execute strategic sales plans in logistics
• Gain experience with international and intra-Asia market development
• Collaborative work environment with cross-functional team involvement

Job Description:

We are looking for a Business Development Manager to drive growth and develop innovative marketing strategies. Focusing on local and intra-Asia markets, you will build and maintain strong relationships with clients and partners, negotiating advantageous terms and working closely with in-house experts. This role combines strategic planning, relationship building, and proactive sales execution to increase overseas routing orders (RO) and enhance customer loyalty.

Roles & Responsibilities:

• Develop new business opportunities and drive client acquisition
• Build and nurture relationships with existing clients to identify sales leads
• Serve as the primary point of contact for client inquiries and feedback
• Conduct market research to identify potential clients and emerging trends
• Design and execute sales strategies to meet revenue and growth targets
• Work with the sales team to develop proposals and presentations
• Negotiate terms with clients, ensuring beneficial agreements
• Collaborate with internal teams (operations, customer service) for seamless delivery
• Provide regular sales reports and insights to the management team
• Maintain high customer satisfaction through proactive communication and problem-solving
• Stay updated on industry trends and competitor activities
• Handle tenders, RFQs, and Bids as needed

Requirements:

• Proven experience in business development or sales within the logistics sector
• Strong understanding of local and intra-Asia markets
• Excellent communication and negotiation skills
• Ability to work independently and collaboratively in a team
• Proficient in sales strategy development and client relationship management

Additional Information:

• Salary: Up to $4,700 basic + variable bonus + AWS
• Working Location: Alps Ave, Singapore 498801 (Second Office)
• Working Days: Monday to Friday, 9am - 6pm

Our client is a luxury brand group specializing in fine jewellery and known for its exquisite engagement and bridal jewellery, commitment to masterful craftsmanship.

• Oversee daily activities, ensure efficient administration, and maintain high standards in customer service and visual merchandising.
• Create long-term plans to boost sales targets, brand awareness, and overall profitability.
• Train, motivate, and supervise the sales team, ensuring effective onboarding and accountability for performance.
• Provide personalized shopping experiences, manage key customer relationships, and maintain the client database.
• Plan in-store events, analyse sales data, and ensure optimal stock levels while managing the store budget.
• Work with the marketing team and corporate office to enhance client experiences and ensure timely submission of sales reports.

Requirements:

• GCE 'O' and above
• At least 5 years of experience as a Manager in the Fine Jewellery and Hospitality industry.
• Proven track record in retail sales.
• Strong organisational and customer management skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Responsibilities:

• Develop and implement department procedures, ensuring compliance with safety regulations and standards
• Oversee and coordinate the daily engineering operations, including conducting routine inspections and maintenance of machinery
• Manage the maintenance budget, ensuring efficient allocation of resources
• Supervise engineering staff, including hiring, training, and performance management
• Prepare preventative and maintenance schedules
• Identify and address potential issues before they result in equipment failure or downtime
• Collaborate with other departments to prioritize maintenance needs and manage work orders
• Manage inventory of maintenance equipment
• Prepare and present reports on maintenance operations and costs
• Keep abreast of advancements in maintenance and repair technologies

Requirements:

• At least Diploma or Degree in Mechanical Engineering / Chemistry or equivalent
• 3 to 5 years of relevant working experience in Chemical Industry
• Strong knowledge of chemical plant management and ESH regulations
• Strong planning, people management, analytical, and problem-solving

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

Key Responsibilities:

• Manage full spectrum of HR & Office Administrative functions including recruitment, onboarding & offboarding, employee relations, performance management, as well as office administration.
• Ensure compliance with Singapore's employment regulations and HR best practices.
• Review and improve existing HR policies and procedures to enhance workplace efficiency.
• Handle employee engagement, well-being programs, and retention initiatives.
• Address and resolve HR issues, grievances, and disciplinary actions.
• Oversee employee training and development programs.
• Oversee office administration, ensuring seamless day-to-day operations.
• Manage office facilities, supplies procurement, and administrative budgets.
• Ad hoc duties as assigned.

Requirements:

• Bachelor’s Degree in Human Resources, Business Administration, or equivalent.
• At least 3 - 5 years of HR & Office Admin experience.
• Good understanding of local employment laws and regulations.
• Ability to start work within short notice will be an added advantage.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Position Summary

• Provides leadership that optimizes sales result with specific ownership for the customer experience on the sales floor.
• Drives result by developing and executing short term action plans and long-term strategies.
• Leads brand initiatives to create an excellent Associate and customer experience while meeting and exceeding company productivity standards.

Roles & Responsibilities:

Delivers a best-in-class, captivating, branded customer experience that builds loyalty and enables consistent sales and profit growth:

• Foster a customer-centric culture, where the full energy and activity of store team are focused on delivering highly satisfying customer experiences
• Serves on Sales Leadership Team and is responsible for total store results
• Owns the customer experience throughout the total store
• Maximises sales potential by spending 80% of scheduled time on the sales floor
• Demonstrates excellent customer sales lead (CSL) behaviours while owning 10-12 segments per week
• Owns Best at Bras with a focus on current selling strategies
• Supports, models and enhances all selling and sales support behaviours to ensure a seamless customer experience
• Analyses customer experience reports and insights and mobilizes the team accordingly
• Promote ownership and accountability for category management
• Understands and adheres to and reinforces company and brand standards
• Gains business insights and creates SMART action plans that improves execution and results in partnership with category manager
• Ensure compelling visual merchandising strategies and presentation standards are achieved and maintained
• Leads strategic planning of brand guide with category managers and partners with brand delivery team to ensure high level of visual merchandising execution
• Creates an awareness of and builds capabilities in loss prevention by fostering a culture of integrity and connecting the links between customer service, associate engagement and shrink.

Benefits

1. Competitive Salary: Earn up to $3,000 basic per month plus variable bonuses and monthly incentives.
2. Work-Life: Flexible work schedule with office-in-lieu on public holidays and time-off for overtime.
3. Career Growth: Develop your skills with a fast-paced, dynamic team while gaining experience in customer service and operations.
4. Supportive Team Culture: Work in an inclusive, friendly, and collaborative environment where your contributions are valued.
5. Standby Perks: Receive a company phone for standby, with additional compensation (to be discussed during the interview).

Job Description

We are looking for a motivated and reliable Customer Service Officer to join our team! In this role, you will handle phone inquiries, manage data entries, and address customer complaints with the best solutions or alternatives. You will collaborate closely with the operations department to ensure smooth processes.

Roles & Responsibilities

• Handle phone inquiries and provide prompt and effective solutions.
• Perform data entries and maintain accurate records.
• Resolve customer complaints and provide alternative solutions when necessary.
• Work closely with the operations team to support service delivery.
• Take on other ad-hoc duties as assigned by the department.

Requirement

• Skills: Basic IT knowledge, good listening skills, and ability to work under pressure in a fast-paced environment.
• Personal Attributes: A good team player with strong interpersonal communication skills, meticulous attention to detail, and self-motivated.
• Work Schedule: Must be flexible to work shifts, on public holidays, and be willing to work overtime when required.

5) Additional Information

• Location: 88 Geylang Bahru, #01-2724, Singapore 339696.
• Salary: Up to $3,000 basic plus variable bonus and monthly incentives (company phone for standby).
• Working Hours: 8 am to 5 pm with varying schedules: Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days).
• Public Holiday: Work on public holidays will be compensated with office-in-lieu.
• Overtime: Overtime will be given time off.

• Working Location: Tanjong Pagar
• Monthly Salary: $2390 per month
• Able to commit immediately till end December 2024 (Subject to extension)
• Mon - Fri Office Hours (Not required to work on weekends and PH)

Responsibilities:

• Handle / Manage enquiries from customers
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

• Working Location: Bishan
• Monthly Salary: $2390 per month
• Able to commit immediately till end December 2024 (Subject to monthly extension)
• Office Hours

Responsibilities:

• Assist customers with their enquiries on services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Prior Customer Service experience in the service industry will be advantageous
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Work Location: North

Working Hours: Monday to Friday 8.30am – 6pm

Working Period: Immediate (3 – 6 Months)

Monthly Salary: up to $2390 per month

Responsibilities:

• Handle correspondences via emails or hardcopy letters
• Perform general administrative duties such as data entry, photocopying and filing
• Any other adhoc administrative duties as assigned

Requirements:

• Minimum GCE ‘A’ Level and above
• Proficient in English
• Able to work independently and an excellent team player who is task-orientated
• Possess initiative and positive attitude
• Proficient in Microsoft Office and has Good Excel Skills
• Must be able to commit for at least 3 Months and above

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

• Working Location: Jurong East
• Monthly Salary: $2390 per month
• Able to commit immediately till end December 2024 (Subject to monthly extension)
• Mon - Fri Office Hours (No work is required on weekends and PH)

Responsibilities:

• Assist customers with their enquiries
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Prior Customer Service experience
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

Working Location: Tampines Central

Working Hours: Monday to Friday 8.30am – 5.30pm

Monthly Salary: $2390 per month

Work Period: Immediate till end December 2024 (subject to further extension based on performance)

No Prior Experience Required

Responsibilities:

• Manage and assist with incoming enquiries from customers
• NO SALES INVOLVED
• TRAINING WILL BE PROVIDED

Requirements:

• GCE O Level and above
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

• Working Location: West / Central / East / North
• Monthly Salary: $2390 per month
• Able to commit immediately till end December 2024 (subject to extension)
• Mon to Fri Office Hours

Responsibilities:

• Assist customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

• Working Location: Woodlands Central
• Monthly Salary: $2390 per month
• Able to commit immediately till end December 2024 (Subject to monthly extension)
• Mon - Fri Office Hours (No work required on weekends and PH)

Responsibilities:

• Assist customers with their enquiries on services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Prior Customer Service experience in the service industry will be advantageous
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Yishun

Monday to Friday 9am to 6pm

Need to travel to China

Salary up $4000 (Salary commensurate with experience)

Japanese MNC

Semicon industry

Duties and Responsibilities
Service matters:
- Liaising directly or indirectly with external customers in Singapore or other countries for any service/ technical related matters.
- Account Management directly or indirectly be it technical or support related matters.
- Respond to customer sites when require.

Operations matters
- Inventory control such as controlling the movements of the spare parts in the store and monthly stock-taking of part etc.
- Issue Service order / Service report / Quotation to either appointed agent or customers.
- Prepare and update all service reports to be submitted weekly for any service tasks or response carried out.
- Liaising with external vendors, customers and Headquarter on any related issues and enquires.
- Impart machine/ service knowledge to peers so as to build up the service capability.
- Conduct demo/ trainings for customers / peers as and when require.
- Able to provide service support overseas as require.
- All other related work as assigned by superior.

Requirements

• Diploma/Degree in mechanical/mechatronics or related engineering
• No experience can apply as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Job Title: Senior Project Manager
Location: Singapore CBD Financial Area
Company: Softgridinc Pte Ltd (Partnering with a Well-Known Financial Industry Player)

We are seeking a skilled Senior Project Manager with a minimum of 5 years of experience in managing complex implementations. The ideal candidate will have a strong background in overseeing projects, engaging with both vendors and business stakeholders, and providing effective solutions.

Key Responsibilities:

• Lead and manage complex project implementations, coordinating with vendors and senior management.
• Act as a bridge between vendors and business stakeholders, guiding solution design, functional design, and technical design, including interface development with source systems.
• Utilize project management tools to track progress and generate periodic status reports for senior management.
• Communicate effectively with various stakeholders and deliver presentations to senior leadership.

Preferred Qualifications:

• Anaplan Model Builder experience or related certifications.
• Project management certifications (e.g., PMP, PRINCE2, or equivalent).
• Proven experience in solution design, functional design, and technical integration.

Key Skills:

• Strong project management and leadership abilities.
• Excellent communication and presentation skills.
• Proficiency in project management software and tools.

If you are a dynamic professional with a passion for driving successful project outcomes, we encourage you to apply!

Location: Sim Drive
Salary: $2500-$3300
Japanese MNC
Mon to Fri 9am to 6pm

No experience welcome/Entry level

Job Description

• Receive orders from Customers, create sales orders and shop orders.
• Provide customer support and management of customer order schedule.
• Co-ordinate with Program Management team in providing quotes to customers.
• Consult with Manufacturing Department regarding equipment, manpower, and workload. Participate in meetings to discuss control problems.
• Ensure strategic development and implementation of long-term contracts with supply base.
• Manage and oversee inventories in our warehouse and at customer sites for those 'Kanban' part numbers
• Receive, interpret, discuss, and edit customer and sales orders. Respond to customer inquiries such as product selection and requests for prices and quotations.
• Issue PO to suppliers based on actual order & forecast and expedite for material as required
• Negotiate with suppliers to support cost reduction and Lead time reduction
• Perform other duties as requested by management.

Requirements

• Expediting skills
• Working knowledge of Microsoft Office applications required.
• Working knowledge of ERP database and access database required

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Job Responsibilities:

• Identify and pursue revenue enhancement opportunities and marketing initiatives aimed at achieving revenue targets
• Collaborate with internal stakeholders to align campaign objectives with overall business goals, product launches, and promotional strategies
• Define, implement, and continuously refine the customer segmentation strategy and journey
• Identify key customer segments for targeted campaigns and develop personalized messaging strategies to drive engagement
• Monitor campaign performance, analyze data, and report on key metrics such as open rates, click-through rates and conversion rates to optimize results
• Utilize SQL to extract and analyze customer data, providing actionable insights to optimize campaign performance
• Implement A/B testing and data-driven optimizations to improve campaign effectiveness
• Oversee the end-to-end execution of marketing campaigns across email, SMS, app and various other communication channels
• Drive the overall strategy for automating existing campaign segments in alignment with the customer lifecycle journey
• Implement and automate finer aspects such as contact policies at the customer level to enhance the customer experience from BTL interventions, resulting in improved conversion of targeted offers and reduced churn
• Drive the NBO decision matrix and work with Data Science to balance decision tree methods with scientific frameworks
• Ensure effective communication and execution of campaigns and offers to the existing customer base

Requirement:

• Degree in Marketing, Business, Statistics or similar field
• Minimum 3-5 years of work experience in campaign management.
• Understanding of Digital Marketing and Social Media Marketing
• Strong Microsoft Excel & PowerPoint skills
• Good working knowledge of Tableau as well as SQL.

The incumbent will be part of the Customer and Case Management team with the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP).

Job responsibilities:

The selected candidate will be required to:

• Engage, assess and follow up with companies to ensure that their employment practices are fair;
• Respond to queries on fair employment practices through all touch points, including emails, phone, walk-ins and appointments;
• Maintain SOPs and database mechanism for collating and reporting on case management;
• Undertake various advisory-related reports and projects as required.

Job requirements:

• Knowledge of the Employment Act is an advantage;
• Able to multi-task;
• Able to communicate clearly in both writing and verbally;
• Able to handle and mediate sensitive issues calmly, empathetically and professionally;
• Able to relate well to people from all backgrounds;
• Patient and effective problem-solver.

The position offered will be commensurate with the candidate’s experience and suitability. Kindly state your expected salary in your resume. Only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: Supply Chain
• Position Title: Customer Service Specialist
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 Days (Mon - Fri; 8 AM - 5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: 3-Months Contract

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/ compliance and inspection statuses.
• Coordinate with logistics teams to track the delivery status of customer orders, providing timely updates to customers.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!!

• Excellent communication skills
• Competent with MS Office and computer skills.
• Preferably with at least 1 year of relevant work experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66066 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our client is a global manufacturer. Due to business needs, they are now recruiting a Customer Quality Engineer to be part of their Quality team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility of Customer Quality Engineer:

• Analyze and apply customer quality specifications, developing and upholding internal quality benchmarks through APQP methodologies (e.g., Process Flow Diagram, Control Plan).
• Facilitate Built-in Quality workshops, ensuring collaboration with cross-functional teams to achieve and monitor continuous improvements through to completion.
• Lead initiatives to resolve quality issues for new programs (such as Process of Record, Process Change Request, First Time Quality) to enhance performance.
• Chair Material Review Board meetings to address deviations and spearhead corrective actions for non-conformance cases.
• Obtain customer approval for Production Parts and provide support for the initial stages of production.
• Promptly address customer returns by utilizing Six Sigma problem-solving techniques and the 8D approach.
• Capture and document lessons learned for each new program and apply these insights to future projects.
• Ensure adherence to the Quality Operating System throughout product launches.

Requirements:

• Min Degree in Engineering related field
• Minimum 3 experience in Quality and Product Launch
• Knowledge in Automotive industry regulations and standards

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Responsibilities:

• Manage enquiries and feedback related to the project
• Report directly to Project Manager
• Work closely with the relevant parties such as residents, consultants, authorities, etc.
• Implement proactive steps to address complaints arising from construction activities
• Maintain a documented record of requests and complaints received from residents and/or public
• Issue and distribute advance notifications to the public regarding upcoming work.

Requirements:

• Only for Singaporeans/PR
• Experience in customer service for BTO projects
• GCE O/A Level with relevant certificates

Suitable candidates are encouraged to apply to this position via Apply Now button or email to [email protected]

Only shortlisted applicants will be notified.

Job Description

• Industry/ Organization Type: Supply Chain
• Position Title: Customer Care Specialist
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 Days (Mon - Fri; 8 AM - 5 PM)
• Salary Package: Basic Salary (Up to $3,200) + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/ compliance and inspection statuses.
• Coordinate with logistics teams to track the delivery status of customer orders, providing timely updates to customers.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• Preferably with at least 1 year of relevant work experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781