[12 months contract, renewable]

We are looking to hire a candidate with prior experience in Salesforce development and operations support to join our team in driving continuous product development and operational support for a new Salesforce implementation. You will be collaborating closely with the project team, which includes the Product/Project Manager, Solution Architect, and Technical Services Consultant (where applicable)

Key Responsibilities:

· Oversee, manage multiple vendors and external providers of ICT services, work with team.

· Oversee daily operations across various departments to ensure seamless business execution.

· members from application and infra teams, to deliver project on time and within budget;

· Project Management (Scope, Budget and Schedule) including regular management reporting for maintenance and/or development projects;

· Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality;

· Participate and contribute in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation;

· Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual;

· Plan and perform user acceptance testing;

· Assess service requests for enhancements and maintenance of systems;

· Ensure Service Level Agreements for projects and incidents are met;

· Identify potential project risks and its implication to the organisation and to recommend mitigating measures to manage the risks;

· Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines; and

· Manage and resolve day-to-day IT related issues pertaining to application, infrastructure or security, to facilitate smooth running of daily operations

· Monitor and report on operational performance, including KPIs and metrics.

Skill Requirement:

· Minimum 4 years working experience in related field.

· Tertiary education in Computer/Computer Science or Electronics Engineering or Information Technology or equivalent.

· Project Management Certification or equivalent

· Relevant working experience as Project Manager/Scrum Master in at least 2 Agile/full project development life cycle.

· Relevant experience in web-based development.

· Working experience in handling daily IT operations matters.

· Working experience in .Net/J2EE applications.

· Familiarity with governance, adoption and training in RPA in enterprise IT environments.

· Working experience in government environment.

· Work experience and strong troubleshooting skills in resolving application, infrastructure (including desktop, server, network) and security related issues in a (Singapore) government environment is preferred.

· Strong analytical, conceptualisation and problem-solving skills.

· Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

· Results and customer oriented.

· Team player with strong organization and people handling skills.

· Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

About the company

Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

• Mission: Redefine car buying, nurturing long-term relationships, and ownership.
• Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

• People-Centric: Elevating customer experiences, empowering staff.
• Transparent & Genuine: Delivering clear, systemic information.
• Ethical Excellence: Upholding the highest ethical standards.

Responsibilities

• Serve as main liaison between customers and service team.
• Manage queue system, greeting customers professionally and ensuring a seamless service experience.
• Complete and maintain accurate records via job sheets.

Skills Required

• Minimum 1 year of working experience in customer service or related fields.
• Prior working experience in the automotive experience would be advantageous.

Other Requirements

• Possess strong interpersonal and communication skills.
• Service oriented with a passion for customer service.
• Patient and empathic.

Job Description

• Someone who can take lst level helpdesk to respond to calls.
• Provide first call resolution to users who called into our hotline which is public facing, advising on issues
• Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
• Primary responsibilities are focused on customer contact
• Perform outbound calls to users who leave callback
• Handle emails as assigned by team leader
• Handle responses via the Chatbot

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

We are a leading freight forwarding Company with worldwide operation.

Vacancy for Customer Service .

• Liaise with client, shipping line, co-loaders and overseas agents.

• Attend to any incoming calls or enquiry

• Knowledge of singapore customs Tradeweb/tradepallete software

• Any other ad-hoc assignment as and when required

• Team Player with positive mindset & cheerful disposition

• Good communication skill

• Min 1 year's experience in freight forwarding industry

Job Description & Requirements:

• PC / Notebook / AIO system diagnostic.
• Assist and advising customer the best solution for their repair / upgrade / customization.
• Handling of hardware and software installation.
• Training will be provided.
• Basic Salary + High Commission + Variable Performance Bonus
• 5 days/6 days work week
• Medical Benefits
• Staff Purchase Discounts

Customer Service Officer (Air-con Department)

• Customer service duties
• Answer phone, email, online enquiries
• Arranging technician for servicing, installation
• Follow up on enquiries
• Cross selling company products and services
• Date entry, order processing, invoicing
• Salary $2500 - $3500
• Mon - Sat: 9am to 6pm
• Good spoken English, willing to work on weekends
• Min 2-3 years of administrative, customer serivce experience
• Good personality, good attitude, fast learner

Interested candidates, please email full CV with most recent photo to

[email protected]

Jobs Alley Pte Ltd (21C0599)

Vel Heng Jee Ting (R1108267)

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Executive
• Working Location: Jurong East
• Working Hours: 5.5 days (Mon – Fri, 830am – 530pm; Sat (WFH, 830am – 1230pm)
• Salary Package: Basic salary up to $2,800 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage and coordinate existing and new customer accounts.
• Handle incoming and outgoing phone calls.
• Deliver outstanding customer service.
• Maintain good relationships with vendors and customers.
• Resolve customer issues and provide solutions.
• Prepare shipment quotes and arrange shipments as needed.
• Utilize excellent multitasking skills in both workspace and software programs.

APPLY NOW!!!

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics related background is advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71457 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Overview:

We are looking for an energetic person with sharp social skills to give our customers a friendly, personal and positive experience every time! In this role you will be part of the Customer Service Team, handling phone enquiries with professionalism while delivering stellar customer service to all our customers. You will be required to have outstanding attention to detail, be well-organized and efficient. You will be expected to learn and understand LWB’s products and to use your skills to solve problems and make a positive impact in your day-to-day work in the Customer Service Department.

Responsibilities include (but not limited to):

• Handle day to day customer order enquiries, order-taking, processing, verification, amendments and cancellation through multiple channels (hotline, email, social media)
• Create and maintain customer database
• Understand customer needs and provide accurate information and suggestions to enhance customers’ experience
• Communicate across departments to ensure that orders are fulfilled
• Follow up on outstanding orders and perform call back to customers if necessary
• Provide timely service recovery to resolve problems or issues and escalate if necessary
• Collect data and feedback from customers and close the customer feedback loop
• Work as a team to achieve set targets for sales and ensure that the call centre service quality level is met
• Other ad-hoc administrative duties assigned

Minimum qualifications

• Diploma in any discipline
• Experience in customer service or contact centre will be an added advantage

Requirements

• Customer-oriented with good interpersonal and communication skills
• Pleasant disposition and personality
• Possess a sense of urgency
• Good phone etiquette
• Attention to detail
• Team player who thrives in a fast-paced environment
• Able to prioritise tasks effectively

About Us

Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven by advanced technology and a mission to enrich everyday life.

Your Role

This role will focus on account management, client interaction, and overseeing car collection/drop-off processes. By taking ownership of these responsibilities, the Customer Care Associate will enable our Sales team to focus on generating new business opportunities.

Responsibilities:
• Serve as the primary liaison between clients and the Sales Team.
• Handle client requests and resolve issues promptly and professionally.
• Manage the coordination of car collection and drop-off to ensure seamless client experiences.
• Monitor and follow up on client satisfaction, proactively identifying opportunities to enhance the customer experience.
• Maintain accurate records of client interactions and transactions in the CRM system.
• Collaborate with the Operations team to address vehicle availability and condition for seamless service delivery.
• Work closely with Sales to understand and anticipate client needs, providing tailored solutions and support.
• Assist in the onboarding of new clients to ensure a smooth transition and exceptional first impressions.

Requirements:
• At least 2 years of proven experience in Customer Service or Account Management.
• Excellent communication and interpersonal skills with a customer-centric mindset.
• A valid driving license is required to perform essential job duties, such as car collection and drop-off operations.
• Ability to work collaboratively in a fast-paced environment

Customer Interaction

• Respond promptly to inquiries via social media platforms (Meta: Facebook & Instagram Messenger).
• Engage with customers through AI platforms (e.g., Voltade AI) to ensure a seamless experience.

Lead Management

• Manage and update customer leads generated from Meta Ads and Google Ads in collaboration with the Marketing Senior Executive.
• Follow up on offline leads and ensure timely responses.

Administrative Support

• Update CRM systems to ensure accurate tracking of customer interactions and deliveries.
• Maintain and update the Google Calendar of Events to support team activities.

Team Collaboration and Professionalism

• Work collaboratively with colleagues to achieve team goals.
• Adapt to changes with optimism and a positive attitude.

Qualifications:

• Diploma or equivalent (Bachelor's degree preferred).
• Prior experience in customer service or a related role is a plus.
• Proficiency in using social media platforms and CRM systems.
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Detail-oriented and organized.

Customer Interaction

• Respond promptly to inquiries via social media platforms (Meta: Facebook & Instagram Messenger).
• Engage with customers through AI platforms (e.g., Voltade AI) to ensure a seamless experience.

Lead Management

• Manage and update customer leads generated from Meta Ads and Google Ads in collaboration with the Marketing Senior Executive.
• Follow up on offline leads and ensure timely responses.

Administrative Support

• Update CRM systems to ensure accurate tracking of customer interactions and deliveries.
• Maintain and update the Google Calendar of Events to support team activities.

Team Collaboration and Professionalism

• Work collaboratively with colleagues to achieve team goals.
• Adapt to changes with optimism and a positive attitude.

Qualifications:

• Diploma or equivalent (Bachelor's degree preferred).
• Prior experience in customer service or a related role is a plus.
• Proficiency in using social media platforms and CRM systems.
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Detail-oriented and organized.Custi

Customer Service is to manage the customer services activities within warehouse to meet customer needs.

• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior

Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements

Mon to Fri 8.30pm to 6pm

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

• Open and close up the gallery;
• Attend to visitors’ requests, feedback, phone calls and emails;
• Manage visitors’ registration, set-up, operations and tear down for events and/or activities;
• Make daily rounds at regular intervals to ensure that exhibits are functioning and check for defects in the gallery;
• Prepare and submit daily reports which include visitorship, checks on gallery, status of defects in the gallery, etc;
• Stock take and replenish collaterals and premiums;
• Pack SMG premiums for visits and/or events;
• Manage simple troubleshooting for the gallery’s exhibits and infrastructure
• Liaise with other vendors and contractors to ensure that above daily duties are carried out properly;
• Attend the fire safety briefings, fire drills and handle incidents such as accidents with injury or illness, any acts of disturbance or violence and acts of mischief or vandalism in the gallery;
• Manage and schedule SMG volunteers;
• Perform non-cash transactions for sales of merchandise, monitor stock levels, and conduct inventory counts; and
• Any other tasks pertaining to SMG as assigned

Requirement:

• Good communication, adaptive reasoning and interpersonal skills;
• Meticulous, independent and service oriented;
• Proficient in Microsoft Office;
• Relevant customer service experience;
• Presentably attired in office wear.
• Basic knowledge of the exhibit content and be familiar with the gallery layout

What you’ll do as a Customer Support Associate!

Serving as the voice of our institution, you will be integral to deliver

exceptional customer service. You will attend to customer's enquiries and

appointment requests via phone calls, email correspondence and live chat in

a prompt and professional manner.

You will need to liaise with internal and external departments or escalate

problems tactfully to facilitate the effective resolution of problems when

necessary.

Skills crucial to success in this role!

• At least 1 year of professional customer service experience in a call centre will be preferred
• Excellent communication skills and telephone etiquette
• Passion for service excellence
• Computer literate, with good typing and active listening skills
• Ability to attend to enquiries from Mandarin-speaking customers will be an advantage
• A strong team player and able to work in a fast-paced and dynamic environment
• Able to commit to 5.25 days (Alternate Saturday) workweek schedule; Staff will be rostered to work on half day Saturday schedule

Note:

• Candidates with relevant years of experience could be considered for a senior role.
• Candidates will be working in Contact Centre office in Woodlands Polyclinic

Preferred Qualification!

•  GCE 'O' Level or Diploma (Polytechnic)

Why you should join us!

National Healthcare Group Polyclinics is under the National Healthcare

Group, a leader in public healthcare in Singapore and recognized at home

and abroad for the quality of its medical expertise and facilities. Become a

part of the group where you will be offered a diversity of career options and

advancement opportunities in different institutions within the NHG clusters.

We care for our employees and foster a culture anchored on our core values

as shown below:

People-Centredness:

We value diversity, respect each other and encourage joy in work.

Integrity:

We commit ourselves to the highest standards of ethical conduct.

Compassion:

We care with love, humility and empathy.

Stewardship:

We are responsible for the care of our people, patients and population.

We ensure our employees’ wellbeing is taken care of while giving their best

at work.

About SHOKZ

As the first bone conduction headset manufacturer in China, Shokz pioneered the foray into patented bone

conduction technology and has built itself as a world-renowned headphone brand with its signature open-ear

design. Utilising numerous patented acoustics and health technologies in areas like bone conduction and other

related acoustic technology, Shokz aims to accelerate the development of their True Wireless Stereo (“TWS”)

series and their bone-conduction hearing aid product line.

Job Scope:

1. Work as a market quality representative in Southeast Asia (Singapore, Malaysia, Thailand, etc.), collecting

quality information of client products (terminal products and POP display racks) through business trips and store

inspections, listing problem points and promoting internal improvement within the company, enhancing user

experience and satisfaction

2. Research the market return data and trends. Establish a product return model to measure the quality level of

the product market, and decompose responsibility for quality issues to each business unit based on physical

analysis to identify improvement opportunities

3. Bridge the gap between consumers and SHOKZ, dive deep into local stores and after-sales processes, identify

improvement & risk points, and promote SHOKZ's development

4. Other assigned tasks.

Job Requirement：

1. Bachelor's degree or above, majoring in science and engineering

2. Having excellent teamwork and communication coordination skills, having strong self motivation, able to flexibly respond to

changes

3. Located in a subsidiary in Singapore, required frequent business trips to Malaysia, Thailand, Japan, South Korea, and other

countries

5. Passionate about learning and sports.

SHOKZ (SINGAPORE) PTE. LTD.

Contact Person：Leon Li（HR Manager）

Email：[email protected]

Offcial Website：http://shokz.com

We are a licensed employment agency in Singapore and currently we have offices in Kovan, Clementi & Toa Payoh. We are branching into the deployment of Nursing/Caregiver MDWs. We are looking for Senior/Customer Care Consultants to join us.

Job Description:

• Attend to customers & sales enquiries
• Deliver prompt, efficient and quality service to customers
• Follow up with customers on their enquiries and feedback
• Interview and recommend suitable candidates to employers
• Work towards achieving the sales target
• Able to handle and provide solutions for issues between Caregiver and employer
• Co-ordinating the documentation, work permit, and arrival of new migrant domestic worker/caregiver/Nurse
• Other ad-hoc duties when required

Requirements:

If you are a team player and a motivated individual who has a passion for sales, customer service and management, we want you to join us!

• Posses Certificate in Employment Intermediaries (CEI) or willing to get certified
• Min 1 year of related working experience
• Able to work independently
• Sales & Customer oriented
• IT & Social Media Savvy
• Good interpersonal & problem-solving skills
• Direct experience in our industry will be an added advantage
• Applicants with Nursing/caregiving backgrounds and experiences will be an added advantage for Caregiver placement positions
• Nurses planning for a career change are welcome

We offer:

• Good salary (negotiable depending on experience)
• Good commission
• Conducive working environment
• Training will be provided for those who do not have any direct experience
• 5-Day Week

*** all applications will be kept confidential.

** those with more than 5 years of direct experience will be considered for the Senior Consultant positions.

Please send your detailed resume with a recent photo to [email protected] or whatsapp +6590081112 for a short discussion.

We regret that only shortlisted applicants will be notified.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Join a Leading Innovator at TAK Products & Services Pte Ltd!

At TAK, we pride ourselves on being a passionate and creative bunch – always committed to creating the best products through innovation that will inspire our clients. Our company is built on a foundation of excellence, creativity, and integrity, making us a trusted partner in the global marketplace.

We are dedicated to providing exceptional products and services to our valued customers. We are a dynamic and growing company that thrives on delivering excellent customer experiences. As we expand our team, we are looking for a friendly, professional, and detail-oriented Customer Service Assistant to support our customer service department and help maintain high levels of customer satisfaction.

Job Summary:
The Customer Service Assistant will be responsible for providing exceptional support to our customers through various communication channels, including phone, email, and in-person interactions. The role requires a problem-solving mindset, strong communication skills, and the ability to manage customer inquiries and concerns in a timely and efficient manner.

Key Benefits:

• Inclusive & Collaborative Work Culture
• Competitive Compensation & Benefits
• Promote work-life balance
• Provide company transport at Admiraty MRT and Yew Tee MRT

Key Responsibilities:

• Customer Interaction: Respond promptly and professionally to customer inquiries via phone, email, chat, and in-person, providing clear and accurate information about products, services, and company policies.
• Issue Resolution: Address and resolve customer complaints, issues, and concerns with empathy and professionalism, ensuring a positive experience for every customer.
• Order Support: Assist customers with placing orders, checking product availability, tracking shipments, and processing returns or exchanges.
• Product Knowledge: Stay up-to-date on company products, services, and promotions to effectively assist customers and make informed recommendations.
• Record Keeping: Maintain accurate customer records, document interactions, and update order statuses in the company’s customer service management system.
• Team Collaboration: Work closely with other departments, such as sales and logistics, to ensure smooth order processing, product availability, and timely deliveries.
• Administrative Support: Assist with general administrative tasks such as filing, organizing, and maintaining customer service records and reports.

Qualifications:

• Minimum GCE ‘N’ level or equivalent with 1 year of customer service working experience
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to remain calm and professional under pressure, especially when dealing with challenging customer situations.
• Proficiency with office software (Microsoft Office, Google Workspace) and customer service management systems (CRM) is a plus.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Positive attitude, team player, and willingness to learn.

Other Information:

• Mon – Fri (8.30am – 5.30pm), Alternate Sat (8.30am – 1.00pm)
• Transport provided at Yew Tee MRT Station / Admiralty MRT Station

Work Time Profile

• Monday to Friday, 9.00AM to 5.00PM
• Hybrid work

Company Benefits:

• Staff Lunch
• Training and Development Opportunities
• Quarterly Profit-Sharing
• Staff Discounts on Seafood Purchases
• Medical Benefits
• One-way Shuttle Service to Jurong Fishery Port
• Confirmation Seafood Hamper

Job Responsibilities

• Manage and respond to all AP & AR inquiries received via phone, email, WhatsApp, and mail
• Ensure timely and accurate vendor payments through effective communication and coordination
• Streamline invoice processing by collaborating with internal stakeholders
• Ensure compliance with GST regulations through accurate and timely e-filing of GST and invoices
• Support the timely preparation for GST top-up by managing import permit filings and extractions
• Assist with the weekly payment process and prepare necessary documentation
• Prepare a working file for Singapore Customs & Singapore Food Agency (SFA) to key in purchase invoices
• Build strong customer relationships by proactively resolving payment issues and ensuring a smooth payment experience
• Accurately and timely disseminate statements/invoices to the correct Person-In-Charge (PIC), adhering to credit terms
• Collaborate with customer managers to address overdue payments and mitigate credit risks
• Provide weekly updates on AR to customer managers to support informed decision-making
• Efficiently manage daily cash and cheque collections, ensuring accurate recording and timely bank deposits
• Conduct thorough reviews of daily receipts to identify and resolve any discrepancies
• Perform audit checks on signed invoices for easy retrieval upon customer requests
• Ensure all AR invoices are properly filed and stored for future reference

Job Requirements

• Diploma in any field
• At least one year of work experience
• Positive and proactive attitude with a strong work ethic
• Ability to adapt to changing priorities and work under pressure
• Strong ethical and professional conduct
• Strong communication and interpersonal skills
• Good organisational and time-management skills
• Attention to detail
• Ability to work independently and as part of a team

Job Scope

· Act as the primary point of contact for customers regarding shipment inquiries, order status, and

delivery timelines.

· Handle customer complaints and provide effective solutions in a professional and timely manner.

· Monitor and manage the end-to-end logistics process, including order entry, tracking, invoicing

and confirmation.

· Ensure that customer orders are processed accurately and within the expected timeline.

· Work closely with warehouse, transportation, and 3PL to ensure timely and efficient delivery of goods.

· Communicate with carriers and freight providers to resolve any issues related to shipments, such as delays

or damages.

· Prepare, verify, and maintain shipping documents, invoices, and customs clearance papers when required.

· Generate regular reports on delivery performance, customer feedback, and operations efficiency.

· Identify potential bottleneck in the supply chain and propose corrective actions.

· Escalate critical issues to appropriate departments or management when necessary.

· Gather feedback from customers to improve service quality and logistics processes.

· Stay updated on industry trends and best practices in logistics and customer service.

· Any other duties as assigned by the Reporting Officer

Join a team trusted by over more than 85,000 satisfied customers, boasting top-rated 5-star reviews on both Google and Facebook. We are a leading brand in Singapore which provide great employment benefits and good career growth.

*Immediate Vacancies*

• Basic up to $3,000 with yearly increment
• High Commission
• AWS bonus
• Bonus 2 times a year
• Annual leave up to 21 days
• Medical and Insurance Coverage
• Central working location
• Next to MRT Station
• Meals Provided
• Family Oriented Work Place Environment
• Exclusive Staff Benefits on our aesthetic treatments
• Career Progression to Senior Customer Service Executive

Job Responsibility

• Provide first level of support and customer service
• Provide quality customer service to customers over the phone or email
• Building rapport with clients from provided leads and sources through phone calls and text
• Administrative duties as required
• Send reminders to clients for upcoming appointments

Job requirement

• Minimum 1 Year(s) of experience in Similar Position
• Good interpersonal and communication skills
• Able to commit retail hours
• Able to converse in English and Mandarin (to answer chinese-speaking enquiries)
• Requires a sense of urgency
• Able to work independently with minimal supervision
• Good team player, positive attitude and willing to learn
• Interested Participants please submit your CV

​Our client is a global leader in gateway services, who is seeking to recruit a Airline Customer Service Agent. This position is based in Singapore.

Airline Customer Service Agent

Responsibilities

You play a vital role in creating a memorable experience for all our passengers. Your main role involves checking-in, greeting passengers upon their arrival and ensuring a smooth departure process. You may also be tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi Airport. Besides being responsible for buffet table presentations, you also handle meet/greet services at the reception area and perform basic computerized transactions.

Requirements

· Pleasant with a cheerful disposition and good interpersonal skills

· Dynamic individual with service aptitude and willingness to go the extra mile

· Proficient in English and a second language for effective communication with international passengers

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

• Provide quality customer service support to customers over e-mail and phone.
• Handle customer enquiries efficiently and escalate issues promptly when required.
• Perform purchase order management for department needs.
• Perform allocation of stocks and arrange delivery for the purchase orders.
• Conduct regular meetings for close communication.
• Extract and tabulate data for monthly reporting.
• Collaborate with internal teams to ensure timely resolution on all issues.
• Promote or recommend new products.Any other ad hoc tasks and projects assigned.

REQUIREMENTS:
• Minimum Diploma in any field.
• At least 2-3 years of relevant experiences on order processing and delivery arrangement, customer relationship management.
• Customer oriented with strong communication and interpersonal skills.
• Experience in handling customers’ inquiries and claims by emails and phone calls.
• Able to take initiative and hardworking.
• Possess Excel skills and knowledge such as, V-lookup, Pivot tables, and simple formulae.
• Experience in SAP will have an added advantage.
• Team player and also able to work independently.
• Capable of working independently and as part of a team.
• Able to handle pressure and thrive in a fast-paced environment.

Please send your detailed resume in MS Word format to [email protected] with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Description

Handle customer appointments booking, incoming call & register customers

Handle check out transactions on the computer system

Provide excellent customer service and treatment recommendation to customers

Relationship building with existing and new customers to maximize sale opportunities

Handle customer problem and feedback

Deliver professional consultation and evaluation of customers’ needs

Follow up consultation with customers with regards to their treatments and products purchased

Job Requirement

Pleasant personality and have great patience

Able to handle counter system

Good in communication

Relevant work experience preferred

Must be able to work on weekends and public holidays