To lead the nursing team and related healthcare workers in the ward, and be responsible for the day-to-day operational work flow in the Nursing Department.

• Is responsible for the compliance of all nursing standards as stipulated by MOH and SNB.
• Leads quality assurance activities to monitor and evaluate the quality and appropriateness of nursing care. Ensures quality audits and planned and conducted periodically. Follow up with areas of corrective improvements.
• Ensures written policies and procedures and work process are available and up to date to guide the provision of nursing care.
• Monitor the smooth transition of the residents from acute to chronic care and back to the community, where possible.
• Direct care of the residents to ensure compliance to standards.

Job Requirements:

• Diploma / Degree in Nursing
• Registered Nurse with Singapore Nursing Board
• At least 2 years experience in similar position in a nursing home / geriatric ward
• Good public relations and communication skills
• Proficient in Microsoft Words, Excel, Power Point and Outlook
• 5 days work week on roster

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

• Devise and use fruitful sourcing strategies

• Discover profitable suppliers and initiate business and organization partnerships

• Negotiate with external vendors to secure advantageous terms

• Approve the ordering of necessary goods and services

• Finalize purchase details of orders and deliveries

• Examine and test existing contracts

• Track and report key functional metrics to reduce expenses and improve effectiveness

• Collaborate with key persons to ensure clarity of the specifications and expectations of the company

• Foresee alterations in the comparative negotiating ability of suppliers and clients

• Expect unfavorable events through analysis of data and prepare control strategies

• Perform risk management for supply contracts and agreements

• Control spend and build a culture of long-term saving on procurement costs

Procurement Manager Requirements and skills

• Proven working experience as a Procurement Manager, Procurement Officer or Head of Procurement

• Knowledge of sourcing and procurement techniques as well as a dexterity in “reading” the market

• Talent in negotiations and networking

• Good knowledge of supplier or third party management software

• Aptitude in decision-making and working with numbers

• Experience in collecting and analyzing data

• Strong leadership capabilities

• BSc degree in supply chain management, logistics or business administration

• Reporting and operations

• Overseeing pre- to post-sales support activities for the designated goods and regions while guaranteeing the greatest level of client satisfaction

We are looking to hire a finance manager with excellent organizational and analytical skills. Finance managers are expected to be detail-oriented, knowledgeable on statistics, have strong problem-solving skills, and an investigative nature.

To ensure success, finance managers should have a deep commercial awareness, strong numeracy skills, and a keen interest in the growth, efficiency, and profitability of an organization. Top candidates will have outstanding communication and report writing skills with superb technical ability and fantastic negotiation skills.

Finance Managers Responsibilities:

• Plan, organize, and execute financial tasks and projects of the organization.

• Make estimates of funds required for the short and long-term financial objectives of the organization.

• Complete financial reports, lead the month-end closing process and conduct monthly financial forecast.

• Develop and implement plans for budgeting, forecasting, and reporting.

• Achieve a proper mix of equity and debt to minimize cost and maximize operational profit.

• Strategize on fund procurement through banks and other financial institutions.

• Prudently make investments on assets that maximize returns.

• Provide financial insight and analysis to drive the business performance of the organization.

• Manage and monitor metrics, KPI tracking, and reports.

• Evaluate the financial performance of the organization and measure returns on investments.

• Understand and calculate the risks involved in the financial activities of the organization.

Finance Manager Requirements:

• Degree in finance/accounting or related (essential).

• International Accounting Standards Board (IASB) accreditation (essential).

• Certified Public Accountant (CPA) license (essential)

• 5 years of work experience as a Finance Manager (essential).

• Thorough understanding of Generally Accepted Accounting Principles (GAAP).

• Analytical thinker with strong conceptual and problem-solving skills.

• Meticulous attention to detail with superb organizational skills.

• Ability to work under pressure and meet tight deadlines.

• Ability to work independently and as part of a team.

• Excellent report-writing and communication skills.

• Solid proficiency in Microsoft Office, SAP, and other financial planning software.

Responsibilities:

Factory Management:

• Oversee day-to-day operations of the manufacturing facility, ensuring smooth production processes.
• Manage and maintain equipment, addressing issues promptly to minimize downtime.
• Implement and uphold safety and quality standards in the factory.
• Facilitate effective communication and integration within a culturally diverse workforce.

Project Management:

• Participate in planning and execution of event projects undertaken by the company.
• Collaborate with cross-functional teams to ensure projects are completed on time and within budget.
• Monitor project progress, identifying and mitigating potential risks.
• Lead and motivate a diverse team of workers to achieve operational and project goals.
• Foster a positive work environment that encourages collaboration and innovation.
• Conduct regular performance reviews and provide constructive feedback.

Requirements:

• Relevant education not mandatory.
• Proven experience in factory management, events management or foreign workers management is a bonus.
• Strong leadership and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Effective communication skills, with the ability to convey complex ideas to diverse audiences.

If this role is suitable for you, we encourage you to submit your application. Join our team and contribute to the success of our production and events endeavors.

Our client is a manufacturing multinational seeking an experienced Learning & Development professional to be part of their dynamic HR team.

Some of the key responsibilities will include:

• Partner closely with business leaders on diagnosing business requirements and identifying learning interventions to address individual and organsiation development needs
• Design, develop and deliver training programmes using adult learning methodologies and digital learning to upskill capabilities of the workforce to meet the business priorities
• Work closely with broader HR team and external vendors to ensure smooth implementation of learning programmes, including government institutions on administering grant and training subsidies
• Adopt a data-driven approach in evaluating programme effectiveness, utilizing insights to drive continuous process improvements
• Manage and drive training programmes such as New Hire Onboarding Programme as well as other employee engagement initiatives

To be eligible for this role you will require:

• Degree qualified with a HR-related degree with 5 to 8 years experience in learning & development preferably in mid to large size organisations.
• ACLP certification and experience in similar industries will be a bonus.
• Excellent verbal and written communication skills, with strong analytical skills and a flexible and agile work style
• Experience in managing Learning Management Systems preferably SAP sucessfactors will be advantageous
• Good organizational skills with the ability to multi-task to manage multiple projects while maintaining a close attention to detail.

Please contact Carol Poh by emailing your cv directly in word format with job reference no. JOB-12334 to [email protected]

Please note that due to the high number of applications only shortlisted candidates will be contacted. If you do not hear from us in the next 5 business days we regret to inform you that your application for this position was unsuccessful.

EA License Number: 16S8131

Recruiter License Number: R1102375

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Responsibilities:

• Greet and welcome customers in a professional and friendly manner
• Answer all customer inquiries, both in-person and on the phone, in a timely and courteous manner
• Schedule appointments and maintain the appointment calendar
• Maintain accurate records of customer interactions and transactions
• Assist with customer complaints and provide appropriate solutions
• Handle and resolve customer complaints and escalate to the appropriate department or manager when necessary
• Process payments and issue receipts to customers (cashiering)
• Manage the company's correspondence and respond to emails in a timely manner
• Maintain a clean and organized reception area

Requirements:

• Experience as a receptionist, administator, customer service representative or a similar role preferred
• Excellent communication skills, both verbal and written
• Able to work independently and in a team
• Basic proficiency in Microsoft Office
• Able to multitask and prioritize tasks effectively
• Bilingual will be added advantage (to liaise with both English & Mandarin speaking customers)
• 5 days work week (retail shift hours)
• Work location: City Hall (Raffles City Shopping Mall)

Responsibilities:

• Establish long-term connections with clients.
• Develop and promote new business prospects.
• Examine loan applications, evaluating risk and reliability.
• Work closely with the underwriting and credit departments.
• Maintain an understanding of the company's products and services.
• Represent the company at business conventions and networking events.
• Constantly monitor market developments and adjustments in the financial industry.

Requirements:

• Bachelor or Business Administration/ Banking & Finance or equivalent
• At least 3 - 5 years’ sales experience in corporate/ SME loans
• A track record of success in loan sales and business loans

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Gifted & Talented Education Group

We are expanding and looking for motivated individual to join our team.

Customer Service Executive / Manager

(Full Time and Part Time positions available)

Requirements

· All disciplines of study, min ”O” level or equivalent

· Minimum 2 years’ experience in customer service and admin duties

· Team worker with approachable and friendly personality

Job Scope:

· Front desk service and customer management

· Handle calls, emails and walk in enquiries

· Customer service and sales related matters

· Any other projects as assigned

Working Hours:

Off days: Two weekdays off

Weekend availability

Remuneration Package :

· Remuneration will commensurate with experience

· Career path which leads to centre manager

Please submit your resume stating your current and expected salary. We regret that only shortlisted candidates will be notified.

Responsibilities:

• Building relationships with potential clients and service partners.
• Create marketing plan with yearly goals for the business unit.
• Achieve sales targets while following company rules and ethical standards.
• Determine opportunities in tenders to expand the client base.
• Reach out to potential clients in commercial and industrial sectors.
• Lead tender processes, making sure to meet all requirements and deadlines.
• Develop clear value propositions that meet client needs.
• Negotiate terms for tenders and business proposals.
• Communicate with clients to understand their needs and address concerns.
• Conduct market research to understand industry trends and business opportunities.
• Maintain good relationships with internal and external partners.
• Review project expenses with operations teams regularly to maintain within budget.

Requirements:

• Degree in Marketing, Business Administration, or equivalent
• At least 5 - 8 years of corporate sales experience within facilities management/ construction-related industry
• Prior experience or proven record in securing significant projects will be an added advantage

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Position title: Business Development/Marketing Manager

Location: Tanjong Pagar

Working Days: 5 days, Monday-Friday

Working hours : 9am to 6 p.m

Salary : $4,000-$5,000

Responsibilities

• Managing both our existing clients and developing new business opportunities
• Take a lead role in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships.
• Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with the requirements
• Responsible for price quotations submission and negotiation with the client
• Identifying and mapping business strengths and customer needs
• Reporting on successes and areas needing improvements
• Maintain existing business and strong customer relationship
• Think critically when planning to assure project success

Skills & Requirements

• Minimum 3 years of working experience preferably sales technique in a commercial office interior design firm, or equivalent
• Experience in managing complex sales cycles with B2B selling processes to multinational companies in Singapore

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description

We seek individuals who are enthusiastic about delivering exemplary customer service!

Remuneration Package:

Salary: Basic & KPI Incentive ($3,000 - $3500)

Monthly KPI & Quarterly Bonus
Benefits: Medical and Dental provided

Responsibilities:

• Respond promptly to customer inquiries through various communication channels (phone, Whatsapp etc)
• Address and resolve customer complaints, concerns, and questions in a courteous and professional manner.
• Maintain detailed and accurate records of customer interactions, inquiries, and resolutions in the CRM system.

Requirements:

1. Min GCE “O” level certificate
2. English & Chinese proficiency (verbal and written)
3. No experience required, training provided

Locations:

nearest MRT: Lavender, Nicoll Highway

Responsibilities:

• Verify, allocate, post and reconcile accounts payable and receivable
• Assist with company set up and initial start up phase
• Produce error-free accounting reports and present their results
• Analyze financial information and summarize financial status
• Spot errors and suggest ways to improve efficiency and spending
• Review and recommend modifications to accounting systems and procedures
• Provide input into company’s business goal setting and targets
• Prepare financial statements and produce budget according to schedule
• Assist with tax audits and prepare tax returns
• Prepare month-end and year-end close process
• Develop and document business processes and accounting policies to maintain and strengthen internal controls
• Ensure compliance with group reporting policies & principles

Requirements:

• Minimum 8 years of experience at relevant positions, preferably listed public companies or large multi-national companies
• BS degree in Accounting, Finance or relevant
• Relevant certification (e.g. CMA or CPA) will be preferred
• Fluent writing and speaking in English, Spanish, Portuguese for efficient collaboration with various stakeholders across the company
• Thorough knowledge of basic accounting procedures
• Familiarity with financial accounting statements
• Experience with general ledger functions and the month-end/year-end close process
• Hands-on experience with accounting software packages
• Advanced MS Excel skills including Vlookups and pivot tables
• Accuracy and attention to detail
• Aptitude for numbers and quantitative skills
• Honest and professional work ethic
• A team player with proactive attitude

• MNC
• Employee Benefits

About Our Client

Global Freight forwarding company with innovative supply chain solutions.

Job Description

• Develop and implement sales development strategy considering the business capabilities, trade lanes and business plan to meet or exceed assigned sales targets (hunter role)
• Work closely with internal stakeholders to increase new customer acquisitions and retention
• Establish and manage network of customer contacts in order to build relationship and trust
• Drive strategies to establish value - creating partnerships with customers
• Transform discussions and potential opportunities into actionable future plans with customers
• Maintain optimal sales volume, product mix, and selling price, supply and demand, changing trends, competitors and so forth
• Optimise GP and adjust selling prices by monitoring costs, competition, and supply and demand
• Oversee coordination with relevant departments on meeting customer's requirements
• Create SOP for secured customer and ensure the required processes
• Facilitate in resolving service issues
• Update and create marketing collateral, materials and all customer related information with operation and marketing teams
• Any other job-related duties assigned

The Successful Applicant

• 7 years in sales position in the logistics or fright forwarding industry
• Business development and strategic account management
• Market knowledge in freight forwarding, supply chain solutions, with specialisations in the b2b sector
• Has ready accounts/ network

What's on Offer

• Employees benefits
• 100% on site
• Sales incentive

• Global alcohol brand.
• Regional role that oversees shopper marketing, activation, and category management.

Regional Shopper Marketing Manager (8 months contract)

about the company

Our client is a global alcohol brand, and one of the biggest brands in the market. With concrete plans for the future, its objective is to develop new business opportunities for the group. It is looking to build a team of passionate change-drivers who will work closely with the management team to bring the organisation to new heights, and to deliver strong, fast and sustainable growth in 2024.

about the role:

• Lead shopper marketing, activation, and category management efforts across the region.
• Collaborate closely with Brand Marketing and Commercial teams to execute strategic objectives aligned with global brand plans.
• Create and implement comprehensive 360 campaigns driven by shopper-centricity to attract, engage, and convert shoppers both online and in-store.
• Support premiumization efforts across various touchpoints to continually enhance brand execution and shopper experience.
• Develop the annual customer marketing plan and execute activation, visibility, and promotional plans.
• Plan and execute brand campaigns, product launches, and digital/social strategies in line with brand guidelines.
• Partner with the Digital Marketing Manager to define the brand's digital strategy and drive online conversion.
• Serve as the primary point of contact for customers and collaborate with the Commercial team to manage business performance.
• Cultivate strong partnerships with customers, team members, and domestic market contacts.
• Evaluate activation tools, conduct category analysis, and develop insight-driven customer propositions for category growth.
• Manage the Brand Investment budget and co-own the P&L with the Key Account Manager.
• Review activation and promotional effectiveness to enhance ROI.
• Stay informed about competitor activity and industry data to improve targeting and performance.
• Coordinate industry-related events in the APAC region.

skills and experience required

• At least 5 years of experience in trade/shopper marketing
• Willingness to travel within the region occasionally
• Degree in a relevant field.
• Excellent negotiation and influencing skills
• Clear written and verbal communication skills.

If you feel you are the right person for the job, I'd love to hear from you! Please hit the apply button directly.

(EA: 94C3609/ R23112482)

Job Overview

The Account Manager, Small Medium Business (SMB) manages PitchBook’s small, medium business customer relationships, working to build a sales strategy that leads to retention, renewals and customer satisfaction. They are dedicated to maximizing the value their clients receive from PitchBook by building relationships with key decision makers and are responsible for all aspects of their clients’ experience with PitchBook and will onboard, train, engage, grow and renew their book of clients.

Team Overview

Customers are King! Each and every day the Customer Success Team works to ensure that our clients are maximizing the value they receive from PitchBook. Onboarding, training, support, business development and renewals are handled by the Customer Success team. Customer Success does whatever it takes to ensure our customers achieve their goals and continue to grow their engagement with the PitchBook platform.

Outline of Duties and Responsibilities

· Act as primary point of contact and business partner for a dedicated portfolio of PitchBook’s key SMB clients via in-person meetings, phone and/or email.

· Achieve retention and sales goals measured monthly and quarterly while providing excellent client support.

· Identify opportunities to retain and grow existing user base within portfolio of accounts to achieve and consistently exceed retention and sales goals.

· Develop and own the retention strategy; define growth goals and execution plans to increase engagement and footprint with SMB clients and anticipate future needs.

· Acts as the go-to product expert for a dedicated portfolio of clients to ensure they derive value from the PitchBook platform.

· Onboard new users and conduct training sessions, including in person, designed to meet the individual business needs of each client.

· Conduct formal business reviews with each client designed to measure renewal probability, client satisfaction and to provide continual product education.

· Serve as an advocate for your clients by analyzing customer health and usage data to identify trends and opportunities to improve adoption.

· Efficiently and thoroughly manage your pipeline and oversee the renewal and upgrade process with each assigned account.

· Use Tableau to effectively manage client relationship through call logging, usage data monitoring and task management.

· Use Gong regularly to review client calls, provide product feedback and self-evaluate.

· Work continuously to document the details of each client interaction in Salesforce in order to improve the customer information and drive retention.

· Drive engagement with clients through personally crafted sequences and/or marketing provided materials via Highspot.

· Utilize Outreach to assist in regular and timely communication with clients as needed.

· Participate in monthly SMB meetings to share learnings, success stories and to improve processes.

· Support the vision and values of the company through role modeling and encouraging desired behaviors.

· Participate in various company initiatives and projects as requested.

Experience, Skills and Qualifications

· Bachelor’s degree or equivalent experience required.

· 2+ years of sales or account management experience.

· Proven ability to close deals with relevant stakeholders and oversee the end to end sales process.

· Prior experience with Salesforce or similar CRM to forecast sales and maintain updated records of client interactions.

· Have excellent verbal and written communication skills with a keen eye for detail.

· Exemplary presentation skills; comfortable to engage a diverse array of clients.

· Interest in the PE / VC marketplace preferred.

· Curious, able and interested to learn about client needs.

· Organized with terrific prioritization skills.

· Self-motivated, persistent, goal-oriented attitude and can work effectively as part of a team.

· Possessing strong negotiation skills, persistence and resiliency.

· Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word and Excel with the ability to pick up new systems and software easily.

Working Conditions

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

Job Highlight

Friendly and pleasant working environment!

Job Description

Project & Cost Management, Coordination, implementation, execution, control and completion of specific projects.

· Assemble, coordinate project staff, and provide direction and support to the project team.

· Delegate tasks and responsibilities to appropriate personnel.

· Manage project resource allocation.

· Constantly monitor and report on the progress of the project to directors.

· Present reports defining project progress, problems, and solutions.

· Implement and manage project changes and interventions to achieve project output.

· Identify and resolve issues and conflicts within the project team

· Develop and deliver progress reports, proposals, requirements documentation and presentations.

· Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.

· Coach, mentor, motivate and supervise project team members and contractors and influence them to take positive action and accountability for their assigned work.

· Attending site meetings with consultants

· Study of the construction drawing details and coordinate with the consultants and sub-contractors to resolve any technical/ site issues.

· Ensuring that works on site are carried out according to specifications/ drawings.

· Inform Project Director on any technical/ site problems arising.

· Reporting work progress to the necessary party.

· Coordination of sub-contractor’s work and ensuring that the work on site is on schedule.

· Ad hoc Assignments

Requirements

· Meticulous, positive working attitude, self-driven individual

· Possesses good communication skills and can communicate with all levels within a project team.

· At least Diploma /certificate or equivalent

. Minimum 5 years experience as a project manager in commercial fit out

· Proficient in Microsoft Office, Microsoft Project, AutoCAD

· Posses Class 3 Driving licenses, preferably with own transport

· Singaporean/ PR/ S Pass

Company Benefits:

• 14 Days Annual Leave
• AWS
• Medical Claim

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description

The Food & Beverage Division Account Manager is the face of the company for our customers and is responsible for the profitable growth of the field sales by building on existing customers and expanding opportunities through new business and innovation. Account Manager fosters strong customer relationships by providing personalized service and valuable expertise in cleaning and sanitation and delivering chemical and operational solutions to Food Manufacturing Establishment. They also have an appetite for growth and exploring new areas and opportunities to aggressively grow the business.

Business Planning and Account Prospecting

• Meet sales and profitability targets – Area and Division
• Analyse with manager business results, identify growth opportunities and action plans
• Manage Grow to Win funnel and acquisition plan
• Negotiate and close the deal and implement conversion and start-up plan
• Deploy new programs and initiatives
• Implement targeted price increases at designated customers
• Establish service call plan to meet service level agreement

Account Management

• Develop and maintain customer relationships at all levels
• Service customers according to Service level agreement
• Optimise account profitability (e.g., equipment investment, flat fee management)
• Implement agreed corporate account commitments and proactively inform CAM of results, issues and initiatives
• Prepare and hold periodic business reviews with strategic customers
• Identify and monitor timely customers-at-risk, contract renewals and determine retention action plan with Manager
• Ensure collection of receivables to proactively prevent credit holds

Customer Value Delivery and Documentation

• Proactively identify, develop and implement solutions to improve results, customer service, and total cost
• Identify, quantify and communicate the Ecolab value provided

Safety:

• Follow Ecolab safety guidelines and incident reporting requirements
• Act as a safety champion at customers’ sites

Requirements:

• Preferably a university degree in Chemical Process Engineering, Food Science.
• At least 4 to 5 years of relevant experience
• Ability to work independently with a strong work ethic and integrity
• Strong commercial acumen with the ability to sell value and solutions
• A positive, flexible and results-orientated attitude with capabilities to handle pressure
• Industry experience
• Excellent planning, organizational, communication, and problem solving skills
• A positive, flexible and result- oriented attitude with capabilities to handle pressure
• Customer service orientation with consultative selling aptitude
• Technical understanding (e.g., electrical, mechanical)
• A valid Singapore Driver’s license
• Experience working with and knowledge of computers (e.g., MS Office suite)

Overview

The Project Assistant will support project managers and team members in various administrative tasks to ensure the smooth execution of projects.

Key Responsibilities:

• Assist project managers in planning, organizing and executing project activities.
• Maintain project documentation and records, including project plans, schedules and status reports.
• Coordinate meetings, conference calls and appointments for project teams.
• Prepare meeting agendas, take meeting minutes and distribute action items to team members.
• Track project timelines, milestones and deliverables to ensure projects stay on schedule.
• Communicate project updates, status reports and issues to stakeholders as needed.
• Assist in managing project budgets, expenses and procurement processes.
• Collaborate with team members to identify and resolve project-related issues and risks.
• Support project teams in implementing best practices and process improvements.

Required Qualifications & Skills:

• Proven experience in a project support or administrative role is an added advantage.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience with Microsoft Visio will be a plus.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Familiarity with project management methodologies and tools is a plus.
• Ability to work independently and collaborate effectively with team members.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Employment Benefits:

• Group Medical Insurances

• Dental & Specialist reimbursement

• Statutory Leaves

• Annual Wage Supplement (13th month bonus)

• Company Shuttle Bus from MRT Station to Office & vice versa

• Flexi working time

• Telecommuting

• Training & Development Opportunities

• Work-Life Balance etc.

Specific Responsibilities:

• Effectively manage large amounts of emails inquiries & incoming calls

• To co-ordinate and monitor daily air, ocean & cross-border trucking shipments with local customers and overseas agents.

• Update cost and selling rates into system shared folder.

• Assisting Sales Representatives in the areas of Sales Support and Customer Service.

• Handle telephone calls or acknowledge customers’ e-mails for sales representatives who are away from the office.

Job Specifications/Requirements:

• Degree or Diploma.

• Experience in Freight Forwarding / Shipping with proven track record.

• Able to communicate and quote to customers promptly.

• Ability to take initiative and responsibility.

• Computer literate.

• A Team Player and being passionate about meeting customers' satisfaction

Working Arrangements:

Work Location: 2 Bukit Merah Central, #08-01, Singapore 159835

Work Days: Mondays to Fridays

Work Hours: 8:30am to 6:00pm

Promote great customer service!

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manage

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General ManageR

Responsibilities

• assist to manage store operations
• lead and supervise a team of Supervisors and Crew
• plan and deploy to ensure that the store has adequate manpower for daily operations
• maintain guidelines of food preparation to ensure that desired quality and standards are achieved
• coach staff in providing excellent service experience to all customers
• handle all customer queries and feedback in a professional and timely manner
• ensure compliance to food safety, hygiene and sanitation standards according to statutory guidelines
• ensure that policies and standard operating procedures are strictly adhered to
• monitor work performance of all staff and enforce discipline when necessary
• ensure on-the-job training is conducted for all staff
• check on supplier operations and provide feedback to the Store Manager if necessary

Requirements

• GCE 'O' level
• at least three years of relevant working experience in the food and beverage industry (experience in Japanese cuisine will be an added advantage)
• highly communicative to lead and motivate staff
• quality-driven with good understanding of local food and beverage trends
• trained eye for detail and customer-centric
• ability to work in a fast-paced environment

Work location/environment

• stores located islandwide
• 5.5 days per week (able to work on weekends and public holidays)