• Diploma
• Customer Support / Fulfilment / Order Processing / Sales Support / Document Processing
• IMMD / Short Notice
• Alexandra Technopark

Job Scope:

• Provide customer service and admin operational support
• Serve as the main point of contact for external corporate customers and internal stakeholder
• Provide support on daily operations including registration / de-registration of corporate vehicles, follow up on renewal cases and credit card expiry date, blacklisting requests, tracking of refunds, etc
• Manage incoming phone calls and identify customers' needs to achieve satisfaction
• Build sustainable relationships and trust with corporate customer accounts
• Manage and address any corporate customer complaints or issue with product / service
• Work closely with stakeholders, to ensure the request from corporate customers are managed and delivered on time
• Generate reports
• Follow up on bad debt collection from corporate customers
• Any other duties as assigned

Requirements:

• Possess minimum a Diploma
• Minimum 2 years of customer support / fulfilment / order processing / sales support / document processing experience
• Excellent verbal and written communication
• Ability to build and sustain rapport with corporates customer and stakeholders
• Capability to identify and resolve issues promptly
• Attention to detail in handling documents and data entry
• Flexibility to adapt to changing priorities and handle unexpected situations

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

• MNC
• Industry Leader
• Permanent Position
• Proven customer service experience, preferably within Food industry

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Customer Service Executive.

RESPONSIBILITIES:

• Responding promptly to customer inquiries
• Processing and coordinating customers’ orders, forms, applications, and requests
• Ensure customer satisfaction and provide professional customer support
• Communicating with customers through various channels
• Communicating and coordinating with various internal staff and stakeholders as necessary pertaining to customers’ orders, enquiries etc
• Good understanding and knowledge of company’s products
• Generates and processes new sales leads as necessary
• Update of product item code in the company’s system and expiry date management of products
• Compile and generate various monthly reports for the sales team

REQUIREMENTS:

• Diploma in Business, Supply Chain or any relevant disciplines
• Minimum 2 years' experience in customer service, preferably within the food industry
• Positive attitude and customer service minded
• Proficient in Microsoft Office applications (Excel, Words)

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Our esteemed client, an established MNC, is searching for a Customer Service Officer (Driving Range):

Job Responsibilities:

• Act as a liaison with licensees operating at the driving range.
• Provide feedback on the conditions and improvements at the driving range to enhance the experience for golfers and support golf practice sessions.
• Maintain accurate records of credit transfers for various users, including players, staff, and other authorized personnel.
• Assist supervisors in coordinating promotional activities and events at the driving range.
• Suggest sales promotions and activities that add value to users and members.
• Monitor and ensure the cleanliness and proper maintenance of facilities.
• Report malfunctions in the range card system and ensure accurate transactions and submission of cash to the finance department.
• Oversee the efficient collection and washing of range balls.
• Operate and provide basic troubleshooting for the golf equipment and other related devices.
• Ensure range mats are regularly rotated and kept clean.
• Ensure that driving range baskets are neatly collected and organized for golfers.

Job Requirements:

• GCE "N" or "O" Level qualification or equivalent preferred, with at least 1 year of relevant experience.

Additional Information:

• Salary: Up to SGD 2,100 +AWS +VB (1 Month)
• Working Location: Changi Airport
• Working Days:5 day work week (With 2 days rest day)
• Rotating shifts: 6:45am - 4:00pm / 10:45am - 8:00pm / 1:45pm - 11:00pm
• Monthly laundry allowance provided
• Staff transport provided at Bedok (6:30am only) and Tanah Merah MRT stations

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Business Development Manager

• Working Days : Mon- Fri ( Fri WFH)
• Working Hours : 10am - 5pm (flexible)
• Office location: Suntec
• Salary: Commission-Based (100%)

Job Responsibilities:

• Onboarding New Investors:Identify and onboard new accredited investors, including individuals and corporations, to subscribe to the sub-fund.
  
• Distribution Channel Development:Identify and develop new distribution channels to market sub-funds effectively to accredited investors.
  
• Strategic Growth Initiatives:Propose and evaluate potential strategies and opportunities to launch new sub-funds.

Requirements:

• Proven track record of strong monthly subscriptions in unit trust or mutual funds.
• Experience in dealing with accredited investors.
• Prior experience as an investment banker, priority banker, or senior relationship manager.

Benefits:

• 100% commission-based role with unlimited earning potential.
• Flexible working hours to suit your schedule.
• Opportunity to work in a growing, VCC Sub-Fund environment.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Title: Customer Experience Designer (Intern / Part-Time)

About Us: Mox & Lotus is Asia's premier retailer specializing in trading card games and collectibles. We are dedicated to providing exceptional customer experiences and fostering a vibrant community around hobby gaming.

Job Overview: As a highly reputable player in the industry, we hire based on integrity and aptitude. In this role, you will support the CEO, store managers, and project managers in optimizing, designing, and refining our customer experience. Throughout your on-the-job training, you'll gain a comprehensive understanding of our entire workflow, allowing you to propose ideas, improvements, and implementations. A full-time position may be offered upon successful completion of the internship. During this time, you will have the opportunity to gain hands-on experience and contribute to initiatives that enhance brand loyalty and customer satisfaction.

Job Location & Hours: We operate from 2pm - 10pm on Mondays to Fridays, 12pm - 10pm on Saturdays, and 12pm to 8pm on Sundays. Full-time and part-time positions available, flexible schedule. A minimum commitment of three shifts a week is required, including weekends. Our work location is at 215 Bedok North St 1, #02-85, S460215, a short walk from Bedok MRT.

Key Responsibilities:

• During the on-job training, you will be required to learn how to operate the business in order to better understand the customer's pathway and experience. You will be required to do operations from time-to-time, in order to develop a better understanding of how to improve the experience.
• Assist the CEO, Store Managers, and Project Managers, to conceptualise and devise ideas which can be used to enhance the experience for our customers. You will be required to create documentation, proposals, research and data, in order to substantiate your findings.

Requirements:

• Integrity, Honesty, and Good Aptitude is our #1 consideration.
• A relevant diploma or degree is required, students welcome.
• Knowledge in gaming and trading card games industry is not required.
• Meticulous attention to detail and strong organizational skills.
• Ability to work efficiently either alone or in a team in a fast-paced environment.
• Computer skills mandatory (Google Suite, Email, Web Whatsapp and Browser-Based Apps).

Benefits:

• Gain valuable experience in a fast-growing company that focuses on customer experience, service, branding, and marketing, preparing you for a larger role in the future.
• Competitive internship allowance wage..
• Opportunities for growth and advancement within the company.
• Flexible working hours (part-time / full-time).
• Positive and supportive work environment with a focus on teamwork and excellence.

How to Apply: Join our team at Mox & Lotus and contribute to our mission of delivering exceptional service to hobby enthusiasts. To apply, please submit your resume and a brief cover letter to [email protected]. Thank you!

We love building HR software. And surely we can do better – with your help.

What We Value

• You have initiative and are innovative
• You seek ownership in your work
• You have passion and ambition
• You love challenges and look for responsibilities
• You have a sense of humour (we love a good joke)
• You possess good English written and spoken communication skills

Responsibilities

User experience (UX) design is the process of creating products that provide meaningful and relevant experiences to users. This involves the design of the entire process of acquiring and integrating the product, including aspects of branding, design, usability, and function.

• Understand Product needs, goals and constraints to make UX recommendations
• Conduct research to identify customer pain points and wish list to enhance UX
• Collaborate with Dev team to produce innovative solutions to solve UX issues and/or improve overall UX
• Prepare design documents, interactive wireframes, mockups & prototypes using software tools
• Adopt user-centric design approach while working collaboratively in brainstorming sessions to design innovative solutions to complex problems
• Create usable assets that conform to the design guidelines for each platform (iOS, Android, Web)
• Keep up to date on the latest frameworks, industry trends and technologies for UX and put them to good use!

Requirements

• Minimum 2 years of UX design experience
• Possess strong understanding of Psychology and Human Behaviour for constructing meaningful UX
• Any combination of education, experience and training that demonstrates possession of specific job skills required for this position
• Strong understanding of UI and interaction design principles and architecture with an eye for detail and consistency
• Experience and knowledge of Sketch will be an added advantage
• Organized, self-starter, precise and able to produce accurate work under minimal supervision
• Passionate about all things UX and other areas of design and innovation
• Strong oral and written English communication skills

We would love to see

• Your portfolio of prior projects that include samples that demonstrate:
  • Improvements in UI/UX (i.e. before vs after comparison), preferably supported with accompanying usage statistical data
  • The full set of work processes executed to achieve the end product
  • Articulate the tools used for each step of the work processes (i.e. Wireframing, Designing, Mockup preparation, Developer handoff & Web Analytics)

We appreciate people who are constantly working towards improving themselves. If you ever find yourself facing an issue, as a team, we’ll find the solutions together.

When’s a better time to join HerdHR and shape the product of the future? We say NOW.

NOTICE

We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Consequences of Not Providing Personal Data for Transaction/Service/Application

Please be noted that should you not consent and provide use with the relevant personal data to fulfil the “Purposes” of collection, use and disclosure of your personal data by HerdHR, it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment

You may refer and access our website for more information.

BYD BY 1826 PTE LTD

5 Days 44Hr Work Week (Full-Time)

Location: Multiple

About Us:

At BYD by 1826, we’re passionate about delivering extraordinary dining experiences in a vibrant and welcoming atmosphere. As a leading name in the hospitality industry, we pride ourselves on our exceptional service and delicious menu offerings. If you’re looking to kickstart your career in the F&B industry and thrive in a supportive, fast-paced environment, we want you to join our team!

Why You’ll Love Working Here:

• Energetic Atmosphere: Experience a lively and fun work environment where every shift is an opportunity to learn, grow, and make new connections.
• Career Development: Gain valuable experience and skills in the F&B industry with opportunities for advancement and professional growth.
• Competitive Compensation: Enjoy a competitive wage, plus tips/bonus, along with employee discounts on our delicious menu items.
• Supportive Team: Work with a team of friendly and experienced professionals who are dedicated to helping you succeed and develop your skills.

What You’ll Do:

• Supervise: To coordinate the activities of restaurant staff to ensure efficient and effective operations
• Deliver Outstanding Service: Greet and assist guests with a warm and friendly attitude, taking and delivering food and beverage orders with accuracy and efficiency.
• Create Memorable Experiences: Ensure that every guest has an enjoyable dining experience by providing personalized recommendations and handling any special requests or concerns.
• Maintain High Standards: Keep your work area clean and organized, adhere to safety and hygiene standards, and ensure that all service equipment is in top condition.
• Collaborate with the Team: Work closely with kitchen staff and fellow servers to ensure smooth service flow and address any issues or changes promptly.
• Upsell and Promote: Use your knowledge of the menu to suggest additional items and promotions, enhancing the guest experience and contributing to the restaurant’s success.

What We’re Looking For:

• Experience: At least 3 years of experience in the F&B industry
• Skills: Strong communication and interpersonal skills, with a genuine passion for providing excellent customer service.
• Attributes: A positive attitude, teamwork, and the ability to thrive in a fast-paced, dynamic environment.
• Flexibility: Willingness to work various shifts, including evenings, weekends, and holidays, to meet the needs of our guests.

Ready to Join Us?

If you’re excited about starting a career in the food and beverage industry and want to be part of a team that values your growth and success, apply now! We can’t wait to welcome you to BYD by 1826 and see what we can achieve together.

We love building HR software. And surely we can do better – with your help.

What We Value

• You have initiative and are innovative
• You seek ownership in your work
• You have passion and ambition
• You love challenges and look for responsibilities
• You have a sense of humour (we love a good joke)
• You possess good English written and spoken communication skills

Responsibilities

User Interface (UI) Design focuses on anticipating what users might need to do and ensuring that the interface has elements that are easy to access, understand, and use to facilitate those actions with a focus on maximising efficiency, responsiveness and aesthetics to foster a good user experience

• Be our DESIGN GURU
• Conceptualize and design graphical user interfaces, templates, wireframes and mocks
• Collaborate with team members to provide supporting graphics for implementation to web, mobile and other digital media platforms
• Participate in content development of user-friendly web content
• Content management of web portal/site.
• Have a keen eye for quality and pay strict attention to detail.
• Constantly engaging end users to gather feedback for continuous design improvement.

Requirements

• Candidate must possess at least a Diploma in Art/Design/Creative Multimedia or an equivalent
• Preferably 2 years’ experience in web and multimedia design (agency experience is a plus).
• Creative background across media types.
• Strong portfolio displaying user-centric designs.
• MUST HAVES
  1. Proficient in Design/Multimedia Software such as Adobe Creative Suite.
  2. Knowledge of CSS Coding, CSS Style sheets, HTML is a MUST.
  3. To articulate and demonstrate effectively the level of proficiency through portfolio of projects and involvement.

We appreciate people who are constantly working towards improving themselves. If you ever find yourself facing an issue, as a team, we’ll find the solutions together.

When’s a better time to join HerdHR and shape the product of the future? We say NOW.

NOTICE

We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Consequences of Not Providing Personal Data for Transaction/Service/Application

Please be noted that should you not consent and provide use with the relevant personal data to fulfil the “Purposes” of collection, use and disclosure of your personal data by HerdHR, it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment

You may refer and access our website for more information.

As the Workspace Lead, you will be responsible for Workspace strategy and management for region East Asia.

This position sits within the People Organization function and together we will drive and optimize the workplace culture playing a part to employee engagement. We want to enable leaders to understand the needs of their teams while empowering them to response effectively. Our desired state is for the office to become future ready, allowing great team engagement, encouraging meaningful collaborations and where everyone belongs and can be themselves.

Key responsibilities

Office Management

• Develop strategy, framework and tolls that will empower managers to take ownership of employee engagement initiatives.
• Transform the office into Future Workspace ready, proactively engaging with global and local stakeholders in work environment improvement initiatives.
• Maintain optimal standards are maintained across the office spaces as well as managing vendors, supplies and tech inventory.
• Proactively liaise with all functions to support and facilitate employee engagement events.
• Plan the budget for office expenses and investments and collaborate with the Central Controller.
• Oversee scheduling, organizing meetings, preparing documents and presentations, managing project timelines, and assisting in the implementation of key business strategies alongside top management.
• Ensure health & safety, sustainability, employee relations and legal requirements are fulfilled and coordinated with respective function responsible.
• Regularly maintain and ensure all centralized tools are being updated e.g calendars, phone & email list, etc
• Ensure all office administrative tasks such as invoices are processed in a timely manner.
• Manage and negotiate with vendors to ensure we have the best price for service provision and supplies.

Employee Engagement

• Design and execute both on a strategic and operational level, creative Fika/ employee engagement programs with clear connection to our purpose and business outcome.
• Drive and upskill managers, as well as functions involved, on our new colleague on-boarding framework, ensuring a great colleague experience right from day 1.
• Gather and address colleague feedback to identify areas of improvement and work with the People Org team to implement solutions.
• Organize, coordinate and execute internal events, meeting and celebration.
• Manage and liaise between colleague and leadership including internal communications relating to office events, policies, updates, announcement and colleague initiatives.

Health and Safety

• Promote and maintain workplace well-being, including wellness programs,ergonomic workspace and emergency support.
• Respond to emergency situations and provide necessary support for colleague safety.

Job Description & Requirements

• Build and maintain relationships with small and medium-sized enterprise

(SME) clients, understanding their financing needs and business objectives.

• Act as the main point of contact for SME clients, addressing inquiries,

concerns, and requests promptly and effectively.

• Develop a deep understanding of clients' businesses, industries, and market

dynamics to provide tailored financial solutions.

• Source and identify new lending opportunities within the SME segment,

including prospecting and lead generation activities.

• Conduct comprehensive credit assessments and risk analyses for loan

applicants, evaluating their creditworthiness, financial stability, and repayment

capacity.

• Structure and negotiate loan terms and conditions in accordance with lending

policies, regulatory requirements, and risk management guidelines.

• Manage a portfolio of SME loan accounts, monitoring loan performance,

repayment behaviour, and compliance with loan agreements.

• Proactively identify and address potential credit risks or delinquencies,

implementing appropriate remedial actions as necessary.

• Work closely with internal stakeholders, such as credit analysts and legal

teams, to ensure timely and accurate loan documentation and processing.

• Provide financial advisory services to SME clients, offering insights and

recommendations on business growth strategies, cash flow management, and

capital allocation.

• Assist clients in preparing loan applications and supporting documentation,

guiding them through the loan approval and disbursement process.

Requirements:

• Minimum 4 years’ experience in commercial banking, SME lending, or

relationship management, with a focus on business development and credit

analysis.

• Demonstrated track record of successfully originating and managing SME

loan portfolios, achieving lending targets, and mitigating credit risks.

• Strong financial analysis skills, including the ability to evaluate business

financial statements, assess credit risk factors, and perform cash flow

modelling.

• Familiarity with credit underwriting standards, loan structuring techniques, and

risk mitigation strategies in the SME lending context.

• Excellent communication and interpersonal skills, with the ability to build

rapport with clients, understand their needs, and negotiate effectively.

• Ability to convey complex financial concepts clearly and concisely, both

verbally and in writing.

• Strong networking skills and the ability to cultivate relationships with key

stakeholders in the SME community, including business owners, industry

associations, and referral partners.

Industry: FMCG, Analgesic Market

Overview

As part of our continued business expansion, we are seeking a dynamic Key Account Manager to drive

business growth and customer satisfaction in the local Singapore market, with a specific focus in the

analgesic and FMCG industries.

In this role, you are required to identify opportunities to increase sales and customer satisfaction,

develop account strategies to meet sales targets, identify product placement opportunities, analyse

market trends and conducting in-depth market research to identify potential growth opportunities,

collaborating with sales and marketing team on promotional campaigns.

Key Responsibilities:

1. Develop and implement key account strategies for key customers based on thorough

understanding of their needs and proposing solutions that align with both company and

customer objectives.

2. Oversee sales and operations across the entire Singapore market. Develop and execute

effective key account strategies to achieve sales targets and business objectives for Eagle

Brand's product portfolio.

3. Conduct market research and store visits to gather insights and support sales strategies.

4. Identify opportunities for product placement and increased visibility in the supermarkets,

retail stores, pharmacy chains, travel retails and tourist outlet chains.
5. Collaborate with the sales and marketing teams to implement and manage promotional

campaigns, manage A&P budgets to ensure promotional expenses stay within allocated limits.

6. Manage contract negotiations, pricing, and agreements with key clients to ensure mutually

beneficial terms and long-term partnerships.

7. Provide regular updates and performance reports on key account activities and sales

performance to head of sales.

8. Any tasks assigned by line manager

Requirements

• Minimum 5 years’ experience in key account management, proven track record within the

FMCG industry, preferred focus on the analgesic market.
Experience with Modern Trade - Pharmacy channel clients will be an advantage, travel retail,

supermarkets, convenience stores.

• Strong business acumen and understanding of the local Singapore market dynamics.

• Experience with major retail chains or distributors in Singapore.

• Excellent communication, negotiation, and presentation skills.

• Trade Marketing experience, distributor management experience will be an added advantage.

• Ability in problem-solving and negotiation, Excellent communication

• Handling the pressure and stress of achieving targets

• Possess own transport

Responsibilities:

• Lead rationalization of Sales Channel Partner and reseller roles
• collaborate with the divisional sales leadership and trade compliance team to establish regional strategic priorities
• reviewing adherence to compliance and other defined partners expectations, vetting new partners, and providing sustaining partners oversight.
• Assume leadership role in vetting new Sales Channel Partners and onboarding process within emerging markets
• Conduct root cause analysis for any deficiencies associated with partners and drive corrective actions to address areas of non-compliance
• Collaborate with the divisional sales team to develop a strong alignment with the sales leadership on partner objectives and oversight

Requirements:

• Degree in Business / Engineering
• At least 5 years of experience in Channel Development role.
• Exposure with China Market / Channel Partners

Account Manager:

Kerwin Tan Kai Bin (R1331624)

[email protected]

EA16S8107

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

• Liaise with and auctioning incoming calls from customers, suppliers and Agents regarding shipments/bookings
• Manage Key Account customers, answering their enquiries and queries
• Tracing & Tracking Freight keeping customers updated at all times
• Plan and coordinate deliveries
• Acknowledge collections and bookings
• To maintain good relationship with existing customers
• To make sure costings are accurate and revenues are applied to each shipment.
• Declared Import & Export permit in compliance with Singapore Custom and other regulatory requirements.
• Customer oriented, proactive with good organisation skill
• 5 Days Week

► Semiconductor and Electronics industry.

► Work Location: Ang Mo Kio

► Working hours: 8.30am to 5.30pm, Monday to Fridays

► AWS + VB

Our Client is a well-established company in Singapore to serve the semiconductor and electronics industries both local and globally.

Responsibilities:

· Deliver excellent customer support to corporate clients, managing their orders and requests end-to-end.

· Respond promptly to customer inquiries, including quotations, service support, and documentation requests.

· Prepare and submit accurate quotations in a timely manner.

· Provide required documents through customers' respective management systems.

· Proactively update customers on order status and shipment schedules.

· Maintain accurate records of spare parts price lists for customers.

· Coordinate with customers, forwarders, and internal teams to ensure timely execution of orders and shipments.

· Assist customers with customs queries by preparing and submitting the necessary documentation.

· Collaborate with internal teams to resolve customer issues and implement solutions.

Requirements:

· Degree or Diploma with a minimum of 3 years of relevant experience.

· Strong command of spoken and written English.

· Customer-focused, detail-oriented, and hardworking with strong organizational and analytical skills.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret to inform that only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chew Hong Huang

EA Personnel Reg. No.: R24124128

Responsibilities

• Handle the processing of quotations, purchase orders, and sales orders.
• Ensure timely delivery for both internal stakeholders and external customers by coordinating with customers, vendors, stakeholders to meet delivery requirements.
• Manage and negotiate delivery schedules to ensure they align with customer expectations.
• Oversee inventory management, including tracking stock levels and movement.
• Update and maintain pricing.
• Organize and maintain a comprehensive documentation filing system.
• Address inquiries from customers and business partners effectively.
• Maintain positive relationships with customers.
• Perform additional tasks as needed.

Requirements:

• Minimum of 1 year of relevant experience
• Proficient in MS Office
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L54V9365

Mon to Fri 9am - 6pm

Responsibilities:

● Making & receiving customer inquiry calls

● Handling customer complaints

● Collecting & analysing customer feedback

● Responding to customer reviews

● Support software training & software installation with customer

● Intervention driver fatigue cases for commercial bus & SME companies

● Assist in the retrieval of camera footage for customers

● Prepare usage report for sales team for grants claim

● Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases

● Data analytics for software & product accuracy

● Back-end QC check for new vehicle installation project

● Observe & monitor for server performance

● Arrange CCTV installation or maintenance booking with the customer

Additional Information:

● Interpersonal and customer service skills

● Analytical and problem-solving skills

● Multitasking and organizational skills

● Ability to answer a high volume of calls and/or emails daily

● Ability to share work among the customer service team

● Attentiveness and patience

● Time-management skills

● Ability to find positivity in any situation

● Diploma /Degree education background can also apply

Mon to Fri 9am - 6pm

Processing bill of ladings, commercial invoice, packing list and other shipping related documents. Declare tradenet permits, liaising with customers, shipping companies, local vendors and overseas counterparty. Manage entire end to end shipment arrangement.

Provide customer service support to sales department.

Email resume to [email protected] or call 62643988 ext. 209 (Poh Lin).

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

United FMO Pte Ltd stands out as a specialized 3PL provider, delivering bespoke logistics solutions in transportation and warehousing. Our commitment to delivering impactful solutions has made us a key logistics partner in Singapore, expanding our services to cover various aspects of the supply chain. We are renowned for our integrity and dependability, a reputation solidified through every transaction we conduct. Our goal is to foster a positive work environment where our team members feel valued, motivated, and optimistic about their career growth.

Your Responsibilities

• Customer Coordination: Engage with clients to address inquiries related to shipments and deliveries, ensuring their needs are met promptly.
• Customer Support: Offer immediate and courteous responses to all customer requests or issues
• Order Processing: Accurately and swiftly input all job orders into the system.
• Instruction Generation: Create clear job instructions for the operations team based on customer requests, ensuring accuracy and timeliness.
• Interdepartmental Liaison: Work with various internal departments and external contractors as necessary.
• Operations Planning: Strategically plan operations, such as container trucking for import and export shipments, taking into account the complexity of the cargo, and arrange for special equipment like cranes when needed.
• Vessel Monitoring: Keep a close watch on vessel details through PortNet, updating information as needed.
• Customer Relations: Cultivate and maintain positive relationships with customers to meet their requirements effectively.
• Communication: Promptly respond to emails, phone calls, and other forms of communication.
• Documentation: Prepare job sheets for the creation of customer invoices.
• Knowledge of Import, Export, Haulier Processes and procedures

Job Requirements

• Customer Service Passion: A friendly demeanor and positive attitude, with prior experience in logistics customer service preferred.
• Educational Background: A diploma or equivalent, with at least two years of professional experience.
• Communication Skills: Excellent telephone manners, along with strong problem-solving, communication, and organizational abilities.
• Independence: Capable of working autonomously to address and resolve issues related to late deliveries and customer complaints.
• Team Orientation: A customer-focused, collaborative approach, ready to take initiative and shoulder responsibilities.
• Adaptability: Competent in managing ad-hoc and urgent requests in a timely and professional manner.

• Tracking the loading status of all vessels.
• Manage the CBF/Booking Forecast Table and update the load balance figures daily.
• Make sure all necessary documents and Portnet creation are completed prior to the vessel's closing time, along with sending the final forecast and special container list to the Partner/V0.
• Enter and upload booking and loading data into the internal system.
• Respond to customer inquiries, provide rate quotations, and while building strong relationships.
• Work closely with Sales and Trade departments to optimize revenue.

Requirements:

• 2-3 years of relevant experience in Shipping Industry or similar role
• Fluent in English and Mandarin, as this role involves liaising with Chinese counterparts

Job Scope

• Handle correspondence and inquiries via email, phone and in-person interactions.
• Maintain organized records of students.
• Assist with student services, including admissions inquiries and processing.
• Compile and send student progress reports.
• Manage the scheduling of classes, workshops and events.
• Conduct trial classes for students and update parents on the outcomes.
• Introduce the company's courses to parents.
• Observe children’s learning progress, prepare reports, and discuss them with parents.
• Manage facilities, ensuring cleanliness and functionality.
• Coordinate events and exhibitions, from planning to execution.
• Assist with marketing and communications efforts, including social media and promotional materials.
• Provide customer service for courses, offering professional explanations and answering parents' questions.

Requirements

• Availability to work weekends (Thursday to Monday, off on Tuesday and Wednesday)
• Good communication skills
• Computer knowledge is a must.

Other Information:

• 44 working hours a week (Weekend job)
• You will work 5 days a week
• Working Location: Toa Payoh, Hougang Minton, Jurong West, West Coast, Yishun, Orchard, Woodlands, Ang Mo Kio, Yishun

Benefits:

• On-the-Job Training
• Team Building Activities
• Annual Dinner and Festive Celebrations
• Annual Leave
• Medical Leave
• Medical and Dental Subsidy
• Attendance Incentive
• Opportunities for Promotion

Role Overview:

Our client is currently looking for a Junior Procurement Specialist at a Japanese Trading company.

Location: West Area (They have a company bus from Jurong East MRT)

Key Responsibilities:

• Prepare timely forecasts and exception reports for suppliers to ensure delivery commitments meet sales requirements.
• Expedite deliveries and resolve shortages to meet business needs.
• Manage and resolve quality/quantity issues, supplier returns, goods receipt, and invoice discrepancies.
• Maintain optimal inventory levels and minimize holding costs.
• Negotiate strategic pricing and contractual arrangements with suppliers.
• Strengthen supplier relationships by improving processes and contractual terms.
• Oversee process improvement activities for JFC and third-party warehouses, including managing expired goods.
• Plan and execute stock replenishment through purchase orders.
• Handle purchasing tasks and coordinate documents and information with suppliers to support operational needs.
• Ensure all products comply with relevant import regulations and food safety standards.
• Stay informed about government policies and regulations related to import/export and distribution compliance.
• Manage and execute product ingredient verification procedures.
• Work closely with the headquarters in Japan HQ
• Any Ad-hoc duties as assigned

Requirements:

・Minimum 1-3 years of procurement or Supply Chain operations experience in FMCG

Others:

Salary: SGD 2,800-3,000 +AWS +VB (depending on the individual performance)

Interview process: 1-2 rounds (In person)

Annual Leave: 14 days

Medical benefits: GP cashless, Group Hospital and Surgical Insurance, Group Term Life Insurance

Allowance: Transport allowance, Mobile Allowance

*This role is no Visa support (Singaporean and Singapore PR only)

Application Procedure

Interested candidates who wish to apply for this position, please click APPLY NOW or send your latest CV to us via email.

Email Address: [email protected]

Include in your CV: your current&expected salary, start date and notice period (if applicable)

We regret that only shortlisted candidate will be notified.

ICMG TD PTE. LTD

EA Licence No: 24C2427

Haruka Wada

EA Registration number: R2198870