What You'll Do:

• Manage customer’s enquiries from our digital platform (Webforms & Chats) and ensure customer enquiries are resolved to achieve customer satisfaction
• Simultaneously handle multiple chats
• Provide appropriate solutions and alternatives timely to meet the KPIs.
• Handling customer's enquiries and complaints (High consumption, bill presentation, account opening and termination, bill adjustment etc.)
• Payment arrangement (dunning block, instalment plan, payment deferment etc.)
• Other ad-hoc duties as assigned

What You'll Need:

• At least 2 years of relevant work experience in customer service and handling chat enquiries
• Strong customer service skills
• Excellent communication, written and interpersonal skills
• Ability to multitask, organize and prioritize work
• Ability to work independently while being a cohesive team member
• Ability to work on Alternate Saturday

What We'll Provide:

• We have regular wellness programmes to promote healthy living
• You will work in teams that thrive on collaboration for outstanding achievements
• We provide access to an extensive range of training opportunities and encourage staff to take charge of their personal development

Thank you for your interest in SP Group. You will be contacted if you are shortlisted for an interview.

Responsibilities:

• Provide excellent customer service to shoppers and visitors
• Attend to queries and feedback from shoppers and tenants
• Assist in customer loyalty programmes and redemption of reward programmes
• Play an active role during promotions and marketing campaigns
• Any other duties as assign by the Centre Management Office.

Requirements:

• Minimum GCE ‘O’ Levels or equivalent with 1 year experience in retail or hospitality industry in a customer service role
• Familiar with MS Office- Word and Excel
• Possess excellent communication and interpersonal skills
• Pleasant personality and service oriented
• Able to work 6 days work week on rotating shifts (including Sat, Sun and Public Holidays)

Requirement:
• Have Call centre exp/ Customer Service or Have order processing exp
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Diploma/Degree in IT or equivalent
• Must have minimum 1 year of call center experience
• Must know how to handle incoming contacts (via Calls, Emails, digital platforms, Call-Back Requests).
• Must have an ability to multi task and take on Customer Administration functions as well as CSO Frontline role.
• Excellent written and verbal communications skills

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

This role is required to managed and support 1-Net's IT Services business, including Cloud Services, Managed Services, DC services, and Business Continuity Management Services.

Responsibilities

• Providing 2nd/3rd level support to Network Services
• Problem resolution in customer network issues
• Plan, implement, review and project manage network infrastructure projects and operations
• Test, evaluate and recommend new networking products for customers
• Review and continuously enhance existing network services
• Improve network performance; optimize network usage and bandwidth usage and secure the core network
• Optimize routing policies and capacity management to ensure minimal network latencies and outages
• Secure network with relevant security policies
• Responsive to solve network issues, on standby 24x7
• Assist L1/L2 Engineers to handle customers' issues directly
• Recommend suitable and relevant solutions to solve customers' issues
• Provide maintenance support for all network infrastructure
• Provide monthly network infrastructure performance review report and capacity planning recommendations
• Ensure efficiency and effectiveness of the implemented solutions in meeting user's requirements and work processes and procedures.
• Ensure timeliness & quality of project delivery.
• Structured cabling system implementation and cross connect provisioning.

• Minimum Diploma or equivalent qualification.
• In depth practical experience in LAN/WAN implementation which include router & switches setup and configuration.
• Knowledge and experience with networking protocols, including BGP, VXLAN EVPN, OSPF, IOX-XR, NX-OS
• Structured Network Infrastructure for Layer 2 & 3 support.
• Certification in CCNA, CCNP is highly preferred
• Shift work required

Customer Service Office @ TANJONG PAGAR

Working Hours: - AM, PM shift (No Overnight Shifts)

- Any 5 days in a week

Responsibilities

• Assist in the collection of payment for discharging patients

• Conduct financial counselling for inpatient stay/charges

• Perform discharging procedures for patients

• Obtain follow up appointment for Inpatient patients

• Help in additional responsibilities as assigned by supervisors

Requirements

• Minimum GCE N Levels with 1 year of working experience in customer service

• Willing to work 2 rotating shifts, including weekends and public holidays​​

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Respond promptly to customer inquiries through phone, email, chat, and social media
• Address customer concerns and provide accurate information about products and services
• Building and keeping a good rapport with customers and fully comprehending their needs
• Ensuring that client information is updated and reviewed, including contact information, birthdays, and Social Security numbers
• Maintaining knowledge of current services to provide clients with accurate information
• Setting up appointments or contacting clients after their initial encounter with a salesperson and helping the sales team to boost output
• Finding new clients through participating in networking events and trade exhibits
• Prepare reports on customer service activities, trends, and performance metrics
• Participate in team meetings, training sessions, and performance reviews

JOB REQUIREMENTS

• Minimum Diploma and above
• Ability to handle high-volume customer interactions and remain calm under pressure
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Location: Paya Lebar (East)

Working hours: 8:30am to 6:00pm (Mon to Fri)

Job scope:
• Posting of job advertisement
• Call and interview suitable applicants; Job matching
• Liaising with both internal and external parties
• Administrative duties including managing contracts and updating Excel
• Any other ad hoc duties

Requirements:
• Min 2 years of working experience in Sales/ Customer Service will be an advantage
• Willing to learn; Fast learner; Responsible; High sense of urgency in completing tasks; Positive Mindset
• Willing to converse with people from different backgrounds
• Driven to work towards team's goal
• Proficient with MS Office applications

Interested applicant, kindly Whatsapp 89212023 https://wa.me/6589212023 to apply with your updated resume. All shortlisted candidates will be contacted.

Client: Specialist Clinic

Staff Nurse (Scrub experience preferred)

Job Description:

• Assist doctor in the consultation room and in procedures;
• Make appointments with patients and other specialist when required;
• Liaise with hospitals and clinics personnel regarding the patient’s medical report;
• Coordinate with lab coordinators, radiology clinic & other medical clinic on the pricing of the tests;
• Book operating theatre for patients going for surgery;
• Process patients claims, Medisave claim and data entry to processing department for insurance policies;
• Provide patient education and financial counselling;
• Register the patient and ensure data are accurate;
• Conduct medication stock taking report and restock medication;
• Cross cover operational duties when required;
• Assist the management in operational and administrative duties.

Requirements:

• SNB registered with relevant nursing experience
• Nursing Qualifications / Certificates – Diploma or Degree in Nursing

Please submit your updated resume in Word format by using the Apply Now Button. We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Tel: 6950 9741

http://www.peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1106021

Posting Personnel: Sherry Yeoh Xianni

Working Hours: - AM, PM shift (No Overnight Shifts)

- Any 5 days in a week

Responsibilities

• Assist in the collection of payment for discharging patients

• Conduct financial counselling for inpatient stay/charges

• Perform discharging procedures for patients

• Obtain follow up appointment for Inpatient patients

• Help in additional responsibilities as assigned by supervisors

Requirements

• Minimum GCE N Levels with 1 year of working experience in customer service

• Willing to work 2 rotating shifts, including weekends and public holidays​​

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Weber Shandwick is one of the world’s leading global communications and marketing solutions firms with offices in 79 cities and a network extending to 120 cities on 6 continents. In the Asia Pacific region the firm operates in 18 markets including owned as well as affiliates and representative firms in other locales – spanning Greater China, Japan and Korea, India and Southeast Asia. Our heritage in Asia Pacific stretches back more than 60 years.

Led by world-class strategic and creative thinkers, Weber Shandwick has won numerous prestigious awards in the industry. These include being named #1 in the Public Relations and Brand Strategies category on Fast Company’s 2024 Most Innovative Companies list and PRWeek’s 2024 Global Agency of the Year. The firm was also one of Fast Company’s Best Workplaces for Innovators in 2023, PRovoke’s Global Agency of the Year in 2023, and Asia-Pacific Healthcare Consultancy of the Year in 2022 and 2023. Other accolades include Campaign Global PR Agency of the Year and Best Network: Asia Pacific 2023, PRCA Gold Standard Award for Asia-Pacific Network of the Year 2023 and being the most awarded PR agency at the 2023 Cannes Lions International Festival of Creativity. Weber Shandwick has also been honored on Ad Age’s A-List in 2024 and 2020, and Best Places to Work in 2019. The firm was named PRovoke’s Global Agency of the Decade in 2020 and ranked #1 on PRovoke’s Global Creative Index in 2021 and 2022. The agency was named PRWeek’s Purpose Agency of the Year in 2020 and 2021, Global Agency of the Year in 2015, 2016, 2017, and 2018, and Asia-Pacific PR Consultancy of the Year in 2017, 2019, and 2020. It was also ICCO Regional Network of the Year Asia Pacific in 2017, 2018, and 2019, and PRovoke’s Asia-Pacific Consultancy of the Year in 2017 and 2019.

Part of the Interpublic Group (NYSE: IPG), Weber Shandwick is the anchor agency within The Weber Shandwick Collective (TWSC) – the strategic communications and consulting network. Cumulatively, TWSC has earned more than 190 Cannes Lions.

Our Values:

CURIOSITY – We cultivate curiosity and challenge convention. Because solving any problem begins by asking the right questions

INCLUSION – We foster teams and environments built on belonging and openness to possibility. Because the best ideas have no bias

COURAGE – We stand up for what we believe in. Because being comfortable with the uncomfortable is how progress is made

IMPACT – We strive to make a meaningful difference in everything we do. Because we owe it to our people, or clients and the world

About the opportunity:

The role of Account Director is to act as a lead liaison between clients, client partners and the Agency, and will focus on all account management initiatives. You will work closely with the clients and your manager in identifying short and long term needs and objectives; craft appropriate strategies as well as identify and implement quality solutions to achieve client goals. In addition, you will also be responsible for managing and leading agency resources in order to meet clients' communications, marketing and advertising needs.

The Account Director should have excellent verbal and written communication skills and provide ongoing counsel and strategic guidance to the internal team and external client organization. This requires an ability to adapt to different types of situations, personalities and communication styles as this person will be required to work across all functional teams within the Agency and the client organization. The successful Account Director will ensure a collaborative working environment is achieved between the agency, the client, and partners.

The Account Director will also be accountable for the relevance and quality of every agency activity associated with the clients’ business and most importantly any creative products.

Responsibilities:

• Acts as the primary senior contact for client accounts, developing relationships with clients, working closely with them to understand their business and customer experience needs, and directly contributing to key project deliverables alongside the team.
• Demonstrates a strong grasp of clients' business objectives, identifying opportunities where Weber Shandwick’s services can drive both short-term and long-term strategies, and actively collaborates with the team to translate these into actionable plans.
• Leads by example to ensure the account team understands the scope of work, actively participates in achieving objectives, and contributes to delivering exceptional client experiences.
• Possesses a deep understanding of strategy, creative, and production processes and actively engages in key project stages, providing input, reviewing work, and ensuring alignment with client goals.
• Proactively partners with other functional and account leads, not only driving integration but also working directly on projects to ensure seamless execution and alignment with client expectations.
• Sets and maintains high standards for the quality of creative ideas and work within brand guidelines, actively contributing to brainstorming sessions and creative reviews.
• Collaborates with clients and the team to develop budgets and ensures adherence by monitoring progress and addressing potential challenges in real-time.
• Fosters a collaborative work environment, actively participating in agency and client initiatives to strengthen partnerships and enhance project outcomes.
• Stays informed of relevant client, industry, and market developments, translating insights into actionable recommendations for the team and clients.
• Provides constructive feedback by reviewing work directly with the team, identifying areas for improvement, and offering solutions that elevate outcomes.
• Solves complex issues both independently and collaboratively, working hands-on with the team to address challenges and find innovative solutions.
• Acts as a mentor and role model, guiding junior team members through active coaching, knowledge sharing, and leading by example in day-to-day tasks.

Requirements:

• Minimum 7 - 10 years of experience in an account management role. PR/ Communications/ Advertising agency experience is preferred.
• Experience in managing global and regional briefs for global brands.
• Effectively led and developed account teams.
• Strong verbal and written communication and interpersonal skills to facilitate effective communications with clients and internal teams.
• Ability to work in a fast-paced environment, adapt to change and perform well under pressure, juggling multiple projects and deadlines.
• Proficient in Microsoft Office Suite (especially PowerPoint).
• Good time management skills and process driven.
• Experience in managing multi-disciplined campaigns.
• Effective resources allocation skills and ability to connect with different agency disciplines towards achieving clients’ deliverables.
• Special event experience is a bonus, particularly with red carpets, high-profile sponsorships, product launches, openings, stunts, media education events and influencer activations
• Global Perspective: Demonstrated experience working in or exposure to diverse cultures and countries, with an understanding of the nuances of different people, cities, and socio-economic conditions, including those in developing markets.
• Cultural Sensitivity: A strong ability to navigate and adapt to cultural differences with empathy and respect, fostering positive collaboration across a global team.
• Adaptable Communication: Flexibility to tailor communication styles and approaches to align with local norms and practices, ensuring clarity and effectiveness in diverse settings.
• Travel Readiness: Willingness to travel internationally as required, with an eagerness to immerse in and learn from different cultural environments.

Note from the team

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick.

Our client is an estate management services company. They are looking for a Temp Admin Assistant (Audit) to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Responsibilities:

• Help with collecting and reviewing data for audit planning.
• Use data analysis tools like Excel, ACL, and Tableau in audits.
• Keep clear and organized records of audit work and findings.
• Contribute to identifying issues and making suggestions for process improvements.
• Support the team leader in finalizing audit findings and reports, and gather management responses and action plans.
• Monitor progress in addressing audit issues and control problems.
• Assist in creating the annual audit plan and prepare reports and materials for management and the audit committee.

Requirements:

• Background in accounting, business, or related studies (No experience required for applicants).
• Proficient in Microsoft Excel.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Our client is an estate management services company. They are looking for a Temp Admin Assistant (Audit) to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Responsibilities:

• Help with collecting and reviewing data for audit planning.
• Use data analysis tools like Excel, ACL, and Tableau in audits.
• Keep clear and organized records of audit work and findings.
• Contribute to identifying issues and making suggestions for process improvements.
• Support the team leader in finalizing audit findings and reports, and gather management responses and action plans.
• Monitor progress in addressing audit issues and control problems.
• Assist in creating the annual audit plan and prepare reports and materials for management and the audit committee.

Requirements:

• Background in accounting, business, or related studies (No experience required for applicants).
• Proficient in Microsoft Excel.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

[Order Number: 671284-R]

Responsibilities

• Assist customer engineers in improving machine performance and processes.
• Develop and adjust process methods, equipment setups, and production techniques.
• Work with teams to troubleshoot issues, enhance processes, and implement automation solutions.

Requirements

No experience candidates are welcome to apply.

• Must be comfortable working in a cleanroom environment.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Tan Sin Rou
EA Personnel Registration Number: R22106434
EA License no.: 07C5771

Bartender / Mixlogist

Location: Raffles
Working Day : Mon to Sun ( 44hrs work week, 2 days off)
Working Time: 11am to 11pm ( might have 1 to 2 days split shift)
Work after 12am will have a company transport send directly to home.
Salary: $2500 - $4500 (depending experiences)

Responsibilities:

• Assist the Operations Manager in the daily operations and assigned responsibilities.
• Be familiar with preparation, ingredients and presentation of all drinks offered in menus.
• Interact with customers, take orders and serve food & beverages.
• Ability to keep Bar organised, restock and replenish Bar inventory and supplies.
• Perform daily and month-end inventory count.
• Make every effort to ensure the comfort and enjoyment of Guest’s beverage requests throughout service.
• Perform any other duties as assigned by the Operations Manager.

Requirements:

• Must have a minimum of 2 to 3 years of experience in Bar operations.
• Knowledge of cocktails, liquors, spirits and wine.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

About TikTok:

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us:

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team:

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Our product engineering team is responsible for building an e-commerce ecosystem that is innovative, secure and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-commerce here at TikTok.

E-Commerce’s Governance and Experience is a global team responsible for ensuring a safe and trustworthy marketplace not only for our buyers but also for our sellers and creators. We constantly work on areas such as risk detection abilities, fairness and sustainability of the E-Commerce ecosystem, content and commodity quality, and friction-free experiences to drive improvement.

Responsibilities:

- Develop efficient, highly scalable, and secured services to build/integrate e-Commerce solutions for TikTok Shop.

- Develop backend systems and services for info-security, compliance, anti-fraud, business governance, customer service, etc.

- Implement best-in-class real-time computing, high concurrency, and high scalability engineering practices across all product engineering disciplines.

- Research, design, and develop computer and network software or specialised utility programs.

- Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.

- Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.

Qualifications:

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.

- Candidate should have at least 5 years of experience in developing highly scalable backend services and systems using at least one of the following programming languages: Java, Golang, or Python.

- Strong problem-solving skills and proficiency in software programming are essential, with a focus on good code design and coding style.

- A deep understanding of data structures, algorithm design and analysis, networking, data security, and highly scalable systems design is expected.

- Capable of providing elegant and efficient design solutions.

- In-depth knowledge of common databases and messaging frameworks such as MySQL, Redis, Kafka, and MQ is required.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Our product engineering team is responsible for building an e-commerce ecosystem that is innovative, secure and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-commerce here at TikTok.

Responsibilities

- Responsible for the quality assurance of e-commerce business Domain. Design reasonable test plan according to the requirements and technical implementation. Ensure overall test quality and progress on track covering frontend and backend.

- Automation testing: Work on specific projects and automate test cases for them and continuously improve and maintain the testing framework.

- Create/maintain robust CI/CD pipeline for test execution and quality gates for deployment.

- Identify areas for improvement in the testing process and implement solutions.

- Participate in code reviews to ensure that code is testable and meets quality standards.

- Continuously track and analyze online and offline quality problems while constantly improving the quality of the system.

- Stay up-to-date with the latest testing trends and technologies.

Qualifications

- Bachelor's degree or above in computer science or related major is preferred.

- 2+ years of work experience in testing and development in the big tech sector.

- Solid knowledge of at least one programming language (Python/Java/Go).

- Solid knowledge of computer field fundamentals for networking, database and algorithms.

- Solid knowledge of api automation testing/UI-automation testing, server-side stress testing.

- Experienced in quality assurance methodology and have certain understanding of CI/CD.

- Passionate, self-motivated and can demonstrate excellent teamwork skills. Self-driven at discovering, analyzing and summarizing problems to promote continuous improvement of projects.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Our product engineering team is responsible for building an e-commerce ecosystem that is innovative, secure and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-commerce here at TikTok.

Responsibilities

- Responsible for the quality assurance of e-commerce business Domain. Design reasonable test plan according to the requirements and technical implementation. Ensure overall test quality and progress on track covering frontend and backend.

- Automation testing: Work on specific projects and automate test cases for them and continuously improve and maintain the testing framework.

- Create/maintain robust CI/CD pipeline for test execution and quality gates for deployment.

- Identify areas for improvement in the testing process and implement solutions.

- Participate in code reviews to ensure that code is testable and meets quality standards.

- Continuously track and analyze online and offline quality problems while constantly improving the quality of the system.

- Stay up-to-date with the latest testing trends and technologies.

Qualifications

- Bachelor's degree or above in computer science or related major is preferred.

- 2+ years of work experience in testing and development in the big tech sector.

- Solid knowledge of at least one programming language (Python/Java/Go).

- Solid knowledge of computer field fundamentals for networking, database and algorithms.

- Solid knowledge of api automation testing/UI-automation testing, server-side stress testing.

- Experienced in quality assurance methodology and have certain understanding of CI/CD.

- Passionate, self-motivated and can demonstrate excellent teamwork skills. Self-driven at discovering, analyzing and summarizing problems to promote continuous improvement of projects.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ALG is hiring a dedicated and proactive Customer Support Specialist for our Aerospace Logistics MNC client with a facility in Loyang, Singapore. This role focused on coordinating responses to customer inquiries for spare parts requirements and facilitate delivery problem resolution. This role involves managing the collection and processing of supplier and/or customer data regarding spare parts, provisioning products, or related services. The ideal candidate will ensure timely and efficient material delivery, manage customer orders, and resolve issues to maintain customer satisfaction.

This is a 1 year contract role (January 2025 - December 2025).

Job Responsibilities:

• Review customer purchase orders to assess and understand requirements.
• Process and maintain customer purchase orders, including order entry and portal management within the ERP system.
• Coordinate with warehouse staff, Sales, and Quality teams to resolve orders in a timely manner.
• Prioritize orders based on required ship dates and perform analysis to address issues efficiently.
• Research in ERP systems to resolve order issues and manage open orders pending resolution.
• Ensure timely shipment of critical orders through internal coordination and liaison with functional stakeholders.
• Monitor and expedite complex and urgent orders.
• Resolve customer claims with functional departments, including Accounting, Quality Assurance, Credit & Rebill, and Return Material Authorization processes.
• Analyze root causes, recommend, and implement corrective actions to address issues.
• Support cash collection efforts by coordinating with Account Receivables.
• Maintain pipeline health by monitoring part usage and demand, collaborating with customers, Sales, and Planners.
• Perform other assigned duties as required.

Job Requirements:

• 2-4 years of related work experience, including Program Management and/or Customer Support.
• Experience in a warehouse environment and proficiency in ERP systems.
• Strong problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced environment with a high degree of accuracy.
• Effective multitasking and ability to manage competing priorities.
• Proficient in MS Office applications, including Excel, Word, and PowerPoint.

If you are interested in this role, please APPLY NOW! Please note that only shortlisted candidates will be notified.

EA License Number: 11C4379 | Registration Number: R21102028

Job description

• Attend to walk-in customers, answer phone calls, and respond to messages via Facebook or WhatsApp.
• Conduct trial classes for students and update parents on the outcomes.
• Introduce the company's courses to parents.
• Observe children’s learning progress, prepare reports, and discuss them with parents.
• Address parent and student inquiries and concerns in a timely and professional manner.
• Provide customer service for courses, offering professional explanations and answering parents' questions.
• Arrange appointments with parents and meet at various centers.

Requirement:

• Willing to work on weekends
• Able to speak Mandarin & English as you will need to talk with Mandarin & English parents
• Good communication skill
• Able to join immediately or on short notice
• Can work independently with minimum supervision
• Excellent organization and management skills
• Proficient in MS Office Word & PowerPoint, Excel
• Able to interact and bond with children
• Patient, meticulous, friendly, gentle, proactive and creative
• You will need to travel to various locations by appointment, and a transport allowance will be provided

Other Information:

• 44 working hours a week (Weekend job)
• You will work 5 days a week, and the working hours will depend on the location
• Working Location: Toa Payoh, Hougang Minton, Jurong West, West Coast, Yishun, Orchard, Woodlands, Ang Mo Kio, Yishun

Benefits:

• On-the-Job Training
• Team Building Activities
• Annual Dinner and Festive Celebrations
• Annual Leave
• Medical Leave
• Medical and Dental Subsidy
• Attendance Incentive
• Opportunities for Promotion

Mon to Fri 8.30pm to 6pm

Customer Service is to manage the customer services activities within warehouse to meet customer needs.

• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior

Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements

5 days week

8.45 – 6pm

6 months (Jan 25 – Jun 25)

West

up to 2600

Job Description

1. Unit inspection, readiness/preparation:

Conduct quality inspection of 100% of the units to identify defects for rectification, ensuring that home units handed over to home buyers are in good condition.

2. Defects Rectification

Ensure defects rectification completed within stipulated timeline by liaising with main contractor and owners on rectification works and arranging joint inspections with owners on completion where necessary.

3. Unit handover to owners

Assist the Customer Service team in the liaison with main contractor on handover preparation by ensuring that the handover kit is complete on time with complete information.

4. Handling Customer Complaints/ feedback

Assist in the resolution of owners’ complaints arising from defects and other area and ensure Owners’ complaints resolved satisfactorily.

How to Apply: send your resume and indicate role(s) you want to apply to: [email protected] or telegram @jocelynchan ASAP!

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820

Duties and Responsibilities:

• Welcoming and attending to customers with a positive and friendly attitude when they arrive for their scheduled appointments
• Managing the appointment booking and room reservations, cashiering and accurate posting of charges to point of sales systems
• Answering phone calls and maintaining tidiness of the reception area as well as any other administrative duties which the Company may assign from time to time
• Assisting consultants in the sales of spa service/products where required

Benefits:

• Medical and dental
• Performance bonus (twice a year)
• Attractive staff benefits
• Birthday Leave

Requirements:

• At least 1 year of relevant experience
• Willing to work retail hours
• Willing to work on weekends & PH

About the Company

Founded in 2016, the Car Choice Group is currently the largest pre-owned automotive dealership in Singapore with 10 showrooms islandwide. The Group also operates other related and diversified entities including Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

Mission: Redefine car buying, nurturing long-term relationships, and ownership.

Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

1. People First: Elevating customer experience, empowering our staff.
2. Dynamic Mindset: Always responding quickly, efficiently, and decisively.
3. Sustainable Business: Prioritizing long-term over short-term objectives.

Car Choice Group - where tradition meets innovation, fostering trust through transparency. Join a dynamic powerhouse driving careers.

Responsibilities

• Assist in the preparation of sales agreements, invoices, billings, and documentation for sales and financing transactions
• Update administrative data in systems and maintain records of such data, including general record keeping and filing duties
• Assist in scheduling of workshop appointments by coordinating and liaising with customers
• Contact customers to respond to inquiries and follow up with existing customer cases
• Provide internal stakeholders with necessary administrative support and undertake any ad-hoc duties as assigned

Skills Required

• Minimum O/N level holder
• Minimum 1 year experience in a customer facing role
• Proficient in MS Office and computerized accounting systems

Other Requirements

• Possess good interpersonal and communication skills
• Meticulous and able to multi-task