Responsibilities

• Respond to telephone/online catering sales enquiries
• Build and maintain good client relationship and rapport
• Solicit new corporate clients through cold calling and sales visit
• Assist clients in professional event planning, packaging and menu selection
• Keep abreast of trends and developments in catering industry
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions

Requirements

• Possess O Level / Diploma / Degree in Business, Marketing with at least 5 years of relevant experience in F & B industry will be an advantage
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients
• Self discplined, proactive and have strong sense of urgency
• Must be self-driven, dynamic, meticulous, creative and sales oriented
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Working days: 5 days

Location: Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Employment Type: Permanent

Note: For this role will be required to travel and be based at factory sites at least 6 months of the year.

Job Summary

• We are seeking a highly skilled and motivated Quality Manager to join our dynamic team for thermal solutions management in the field of Cloud Data Centers. The successful candidate will play a pivotal role in ensuring the excellence and consistency of our products through the implementation of robust quality control measures.
• If you are passionate about driving continuous improvement, possess exceptional leadership skills, and thrive in a collaborative environment, we invite you to apply for this exciting opportunity.

Job Description

• Implement advanced monitoring systems to ensure product quality and optimize yield.
• Proactively identify areas for improvement and develop strategies to enhance overall product quality.
• Lead initiatives to integrate and improve abnormal quality issues within the manufacturing process.
• Work closely with cross-functional teams to implement effective solutions and preventive measures.
• Drive initiatives to improve internal quality control procedures and enhance overall process capability.
• Implement best practices to streamline processes and maximize operational efficiency.
• Take the lead in addressing and improving customer-reported quality issues.
• Compile comprehensive reports for stakeholders, detailing corrective actions and preventive measures.
• Devise and implement plans to optimize quality inspection processes.
• Identify opportunities for automation and technological advancements to improve inspection efficiency.
• Foster open communication and collaboration across departments.
• Coordinate with various teams to ensure a cohesive approach to quality management.
• Oversee personnel-related tasks, including task assignments, operation coordination, attendance and performance management.
• Develop and implement training programs to enhance the skills and knowledge of the team.
• Take charge of supervising the timely delivery of tasks and projects.
• Ensure that quality objectives are met within established timelines.

Job Requirements

• Bachelor's degree in a relevant field; advanced degree preferred.
• Proven experience in quality management, with a focus on manufacturing processes.
• Strong analytical and problem-solving skills.
• Excellent leadership and interpersonal abilities.
• Knowledge of quality management systems and standards.
• Effective communication and team collaboration skills.
• Certification in quality management (e.g., Six Sigma) is a plus.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Brandon Lim | EA Registration No: R21102894

Job Title:

Assistant Operations Manager

Occupation: FOOD SERVICES OPERATIONS MANAGER

Job Description & Requirements

Job Highlights

Great Career Advancement Opportunities
Fast-Paced, with Rapid Growth
Profit Sharing

Job Description

Takagi Ramen is a growing FnB chain with 11 outlets currently and a clear vision to become a market leader in Singapore for affordable Japanese Ramen.As a growing company, our work is demanding but for the right candidates, there is rapid career and income growth opportunities.JOB SCOPE (Primary)Conduct QC on food quality, hygiene, shop outlook and adherence to SOPs, inclusive of staff training at outlets.
Cover Ad-hoc Operational Duties such as liaising with suppliers, sending equipment for repair, collecting and displaying marketing materials, overseeing work of contractors and other duties as necessary.
Open new outlets from start to finish according to the company’s expansion plans.
Identify any operational issues, propose systematic solutions and execute approved improvements.
Plan, propose and execute measurable, replicable solutions to improve food consistency, quality and service standards.
Improve Company's Complaints/Compliment (CC) ratio
Work with the management to identify operational inefficiencies to reduce cost and improve profitability.
JOB SCOPE (Secondary)Work with HR department to counsel staff to improve performance, morale and retention.
Oversee scheduling to ensure effective staff allocation including working in the outlets in cases of staff shortages which threaten operational smoothness.
Assist in other Ad-Hoc operational duties including but not limited to liaising with suppliers, sending equipment for repair, collecting and displaying marketing materials, overseeing work of contractors and other duties as necessary.
Work with the Internal Call Centre to identify common complaints and propose control measures to reduce complaint rates.
Ensure logistics team maintains proper stock levels, including efficient delivery of stock from warehouse to outlets.
Work with the Internal Call Centre to identify common complaints and propose control measures to reduce complaint rates.
Conduct CCTV Compliance Checks and investigate breaches.
Develop and Implement New Menus
WORKING HOURS:6 days a week, 10 hours a day.(Weekly schedule subject to change as per operational requirements)Must work weekends.BENEFITS:Annual bonus and Monthly Profit Sharing
Great career advancement opportunities
Hospitalisation and Surgery Insurance
Annual leave + Compassionate Leave
Paid medical leave
MINIMUM REQUIREMENTS:Ambitious, Positive attitude, Willing to learn
Experience or Keen Interest in FnB / Operations line
Class 3 Manual License
Strong Organisational skills

2. SKILLS
BudgetsMicrosoft OfficeOperational Excellence SurgeryF ood QualityI

Responsibilities:

• Responsible for all aspects of the financial management and budgetary functions
• Corporate finance, risk and treasury management
• Directs the preparation of all financial reports, including income statements, balance sheets, tax returns and reports for Government Regulatory Agencies
• Reviews reports to analyze projections of budget expenses
• Set strategic financial objective, developing and implementing policies and procedures
• SGX reporting, merger and acquisition activities and ad-hoc projects
• Manage and provide overall supervision to the Finance department
• Implement sound internal control procedures in the organization
• Provides strategic consultation including financial analysis on projects, cost identification and allocation and revenue and expense analysis of operations

Requirements:

• Qualified CPA with at least a Bachelor Degree in Accountancy / Finance or its equivalent
• Must have relevant working experience and at least 5 years in a senior leadership position
• Awareness of legal and statutory requirements on tax and accounting matters
• Must be well versed with relevant authorities’ requirement and compliance
• Meticulous with strong analytical mind and ability to work under pressure with tight schedule
• High degree of integrity and honesty; demonstrated ability to exercise confidentiality and neutrality in complex and sensitive situations
• Excellent track record of leading finance teams
• Independent and effective team player
• Excellent business acumen

6, 12 or 18 months contract WITH completion bonus

RESUME BOOSTER

• Basic UP $3800
• Mon – Fri (Office hour)
• EAST

Duties

- Deliver personalized service over the telephone to customers in call centre on products and services inquiries.

- Provide one-stop customer services across all channels of communications

Requirement

- Min A Level or DIPLOMA in any field

- Well-groomed, with a pleasant and dynamic personality

- Excellent customer service

Charterhouse Resources Pte Ltd (13C6338) | Michael Chee (R1987731)

COMPANY DESCRIPTION

The Children and Youth Group (CYG) in The Salvation Army Singapore serves hundreds of vulnerable children and youth yearly. In line with our vision to provide a continuum of care to uplift those in need, our services span from preventive services, foster care and residential services to reunification support services for vulnerable children returning to their natural families after being removed due to safety concerns. We believe that every child is precious and unique and children grow best in families. We also believe in the potential of every child and family to transform and thrive.Kids In Play is one of our key programmes and it aims to support and empower families and children who have a parent in prison. We provide professional support to address the impact of parental incarceration on children and caregivers, help to strengthen familial bonds and facilitate the reintegration of incarcerated persons with their families. Our vision is to build an inclusive society where families of incarcerated persons are embraced, thriving and empowered to be contributing members of society.

RESPONSIBILITIES

About the job

We are looking for a dynamic centre manager who is able to manage and grow KIP to fulfill its vision of helping children and families of incarcerated parents.

Collaboration with Prisons:

• Maintain close working relationship with prison authorities to ensure all of the Kids in Play (KIP) continue and develop.
• Explore any future requirements that the KIP need to meet and develop new programmes accordingly.

Community Integration:

• Maintain and build relationships with all relevant stakeholders (including any of the corps in Singapore) to ensure support for KIP and its clients.
• Provide avenues for networking with other community support groups where applicable.

Communication & Training:

• Provide support to all staff and volunteers involved in KIP projects through planned and structured activities.
• Conduct in-house training and broker relevant external training and capability development initiatives to equip staff and volunteers with essential skills required in participating in KIP programmes.

Fund Raising:

• Work closely with all funding parties to ensure continual financial support for KIP programmes.
• Develop other avenues of funding to maintain and develop KIP programmes where possible, including approaching institutional funders, monitoring and submission of applications to NCSS or other relevant agencies.

Managerial & Professional

• Working with Executive Director/CYG and aligning to TSA and CYG directions, provide strategic planning at a macro level for all programmes for KIP
• Manage and support your team so that they are able to give their best to the clients
• Manage reporting, submissions and any other administrative work
• Assumes the dual role of professional and spiritual leadership within the team and where appropriate, to demonstrate spiritual leadership in the community within the context of championing the cause of KIP.

Relevant degree with at least 3 years of experience in managing programmes.

Qualifications in Social Work and experience with the incarcerated or ex-incarcerated group is preferred.

Job Requirements

• Dynamic professional who is able to see the big picture and execute at operational level
• Good at programme management while able to also oversee professionals
• Great people manager
• Good engagement skills
• Keen to work in children and youth sector
• Good written and oral communication skills.
• Great team player and collaborator

Working Hours

9am to 6pm (Monday Friday, 1 hour lunch)

Work Location

The Salvation Army, Kids In Play

Blk 65 Kallang Bahru #01-305 Singapore 330065

Job Description

• Implement personal budget and performance targets.
• Be responsible for relationship maintaining, business development, financial planning and risk control with customers and interbank institutions.
• Be responsible for developing new customer pipelines and actively expanding institutional banking businesses.
• Provide consultancy and receive credit applications (including renewal, facility increase, facility alteration and change of credit terms and conditions for existing credit cases), be responsible for in-situ interview and filling the call memo as well as drafting the credit terms and conditions and producing credit review form and, where necessary, attending relevant review meetings to explain the credit cases in person.
• Be responsible for completing and inspecting the customer credit investigation work and relevant paperwork (including credit investigation report (including paperwork investigation, such as financial statement analysis, party of interest enquiry, Joint Credit Information Center enquiry and securities enquiry, and on site credit investigation), cross-reference appraisal report and other paperwork) produced by assistant relationship managers (ARM).
• Notify customers of the approval/rejection results of credit applications and oversee the guarantor-witnessing and contract signing processes thereafter or appoint an ARM to oversee the aforementioned matters.
• Track continuously the industrial updates, going concerns and business needs of customers.
• Set forth the terms and conditions of the approved credit facility and administer the follow-up management or other significant incident reporting and tracking.
• Supervise ARM on handling customers’ more-than-one-business-day due payment reminder and follow-up affairs (for due payment less than one business day, the reminder will be carried out by telephone call by the operation services clerk).
• Oversee or appoint an ARM to process collection matters and liaise with relevant departments.
• Oversee the paperwork preparation and process of the guarantor-witnessing, contract signing and account opening (preparation of contract and verification of contract content and version shall be done by credit administration personnel) or appoint an ARM to oversee the aforementioned.
• Process or authorize operation services clerks to process matters relating to interest rate / exchange rate.
• Conduct review and evaluate credit assets.
• Oversee other matters instructed by the Institutional Banking Division, branch manager or line manager.

Job Requirement

• Degree in relevant discipline from a recognized university.
• Familiar with basic corporate banking products including trade, loans, capital markets and treasury in order to effectively support the business
• Effectively bilingual in English and Mandarin as the role requires written and verbal communication in Traditional Chinese with Mandarin-speaking colleagues in Taiwan.

• Providing all services offered by the salon, which includes hair cutting and styling as well as hair removal and beauty treatments.
• Recruiting salon staff that meets mandatory educational and licensing requirements.
• Preparing work schedules for salon staff.
• Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance.
• Monitoring salon supplies and equipment and ordering new stock as needed.
• Creating and distributing promotional material to attract new clients.
• Addressing and resolving client complaints regarding salon services and employee behavior.
• Processing clients’ payments and maintaining accurate financial records.
• Ensuring that the salon is clean and well-maintained at all times.

Salon Manager Requirements:

• High school diploma or GED.
• A valid cosmetology license.
• Proven experience managing a salon.
• Proficient in all microsoft office applications.
• The ability to work in a fast-paced environment.
• Excellent organizational skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

Roles & Responsibilities

We are seeking an eager, motivated Client Relationship Manager/Immigration relationship manager to join our growing and unique organization. In this position, you will be given the unique opportunity to gain the knowledge and experience required for a CRM under the direction of experienced personnel. Comprehensive training will be provided upon recruitment. The ideal candidate will be open to learning new things and gaining various experiences.

Candidate should meet the minimum criteria:

• Diploma and above
• Any University Degree

Job Scope

• Client Acquisition
• Client Onboarding
• Manage existing clientele base
• Maintaining and strengthening client relationship

What we can offer:

• High Commissions and Bonus structure (up to $10k in bonuses)
• Unlimited earning potential
• Fast Track career progression
• Friendly Work Environment
• No experience required!

*Only shortlisted candidates will be notify. Thank you.

Interested Candidate may Whatsapp updated resume to 88098851.

Job Descriptions:

• Develop a growth strategy focused both on financial gain and customer satisfaction.
• Conduct research to identify new markets and customers’ needs.
• Arranging business meetings with prospective clients.
• Promote the company’s products / services addressing or predicting clients’ objectives.
• Prepare sales contracts ensuring adherence to law-established rules and guidelines.
• Provide trustworthy feedback and after-sales support.
• Build long-term relationships with new and existing customers.
• Develop and implement business development strategies and initiatives to drive growth in the logistics division, aligned with the company's overall objectives.
• Develop entry level staff into valuable salespeople.
• Generate alternative solutions and create commercial and contractual proposals.
• Manage assigned Key Accounts and implement Joint Business Plan to achieve set targets.
• All other ad-hoc duties as assigned by your supervisor.

Job Requirements:

• Strong track record & minimum 3-5 years of Freight Forwarding experience in Business Development, Account Management role.
• Strong influential & Collaboration skills to operate effectively across cultural & functional boundaries within the company and with external stakeholders.
• Strong aptitude and positive attitude with proactive initiatives, speed and agility to drive business growth aggressively in response to opportunities and change.
• Willing to work in Joo Koon area (3 bus stops away)

Working hours: Mon - Fri 8am to 5.30pm

We regret that only shortlisted applicants will be notified

Salary : $2,000 - $2,500 + $250 Allowance

Working hours: 4.5 days a week, 2 weekdays and 2 weekends, 0.5 day - morning or afternoon shift)

CENTRAL / WEST

Duties

• Process daily orders and other transactions for customers at the counters
• Handle cash and E-payments accurately
• Provide daily cash reconciliation and ensure no discrepancy ; deposit cash to bank
• Handle customers’ queries and complaint, and ensure prompt follow up closure
• Replenish daily stock on the shelves and reconcile the inventory list to ensure no discrepancy
• Involve in the monthly stock take and the daily stock receiving at the shop
• Provide basic product information and guidance on the use of e-platforms to ABO and customers
• Monitor and ensure promotion displays, digital signages & equipments etc. within the shop are in good condition

Requirement

• Min 3 years Retail experience
• Well-groomed, with a pleasant and dynamic personality
• Excellent customer service
• Knowledge in POS system or AS400 system (OMS,IMS) will be BONUS
• Able to start immediate or short notice

For candidates who do not wish to apply via the site and would still like to apply in a P&C manner, please send in your resume to wa.me/6588707976 to find out more

Charterhouse Resources Pte Ltd (13C6338) | Michael Chee (R1987731)

Company: Electronic Components Manufacturer Company

Location: Central

Position: Sales Assistant Manager (Job ID: 18857)

Job Description:

• Promote the company's products to prospective customers (especially US or Europe oriented companies which have a design/sourcing team in Singapore or ASEAN countries)
• Provide quotations to customers, and distributors in ASEAN, Oceania and India and do the necessary follow up so to secure POs
• Visit customers/distributors
• To make an appointment to new customers and existing customers.
• Issue job orders to the factory side (Environment issue (ROHS/REACH), conduct mineral survey, check custom made quotations, and attend to other research/survey/report requests.
• Handle customers claims/requests on quality issues (Issue failure analysis requests)
• Attend to distributors questions
• Control new inquiries and send them to distributors properly
• Liaise with Japan/China side on sales, quality, and other issues
• Make business trips to ASEAN countries
• Prepare sales tools, presentations as necessary
• Take care of critical delivery issues as necessary together with sales coordinator team
• Prepare a weekly sales report and the following week action plan to MD and any other person the Company determines.
• Prepare/plan annual/half year sales budget together with MD
• Do proper filing of all the documents (including quotations, Job Orders and reports)
• Perform any other duties assigned by the Company from time to time

Job Requirements:

• At least 5 - 10 years of experience in the electronics component, machinery, electrical industry is required
• A diploma in a related field, preferably Electrical Engineering
• Proficiency in Japanese is a plus to communicate with the Japanese speaking technical members in Japan HQ
• Driving license is a must (company car will be provided)

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Lee Xin Hui

EA Registration No: R22108046

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

EA License No:90C4069

Company: Cypress Singapore PAC

Cypress Policy of Trust & Empowerment allows flexible working arrangements that allows lifestyle choices and managing childcare or eldercare needs. Workloads will be allocated taking into consideration of each candidates’ situation. Cypress adopts a one-on-one mentoring programme with junior staffs to guide and enrich them with work related trainings.

Job Title: Audit Manager

Job Description:

We are looking for a highly motivated individual with proven track records of external financial audit and supervisory/ managerial experience.

Duties and Responsibilities:

• Advocate Professional Standards
• Leading and guiding the team with professional standards
• High level of professionalism when providing assurance services
• Analyse and provide resolution to ethical conflicts
• Lead Assurance Engagement
• Develop and manage engagement plan and resource
• Identify impact on the overall engagement plan arising from change in regulations and standards
• Evaluate the key risks in client’s business, and the impact on changes of business environment with relation to clients
• Review audit workpapers to ensure quality and compliance with relevant standards
• Apply professional scepticism and judgement throughout the engagement
• Deliver analytics-driven insights through technology
• Analyse resolutions to significant regulatory accounting and auditing issues
• Review information accompanying the financial statements in accordance with applicable standards

Clients Management

• Manage project timelines and client’s expectations
• Identify new ideas and business solutions to existing clients
• Support and develop client’s relationships

Engagement Team Management

• Provide support and guidance to team members
• Facilitate discussion of ideas

Position Requirements:

• Minimum bachelor’s degree in accounting, finance, or related field
• Professional membership preferred (CA Singapore, ICAEW, ACCA, CPA)
• Minimum 5 years of audit experience in external financial audit
• Demonstrated technical abilities in select areas (SFRS, SSA, Singapore Companies Act)
• Good analytical, interpersonal, time management, research, and communications skills
• Must be able to effectively work with new and changing situations, where there may not always be a readily apparent solution

Position Available: Operations Manager

Location: Singapore

About Us:At JX LED, we are a leading LED production company committed to innovation and excellence.

Job Description:We are seeking a dynamic and versatile Operations Manager to join our team. This role involves multifaceted responsibilities encompassing administration, accounting, marketing, and a strong understanding of government MOM (Ministry of Manpower) procedures and application processes.

Responsibilities:

• Oversee administrative operations to ensure smooth day-to-day functioning.
• Manage accounting tasks, including financial records and budgeting.
• Develop and execute marketing strategies to enhance brand presence and market reach.
• Proficiency in understanding and navigating government MOM procedures and application processes.

Requirements:

• Bachelor's degree in Business Administration or related field.
• Proven experience in administrative, accounting, and marketing roles.
• Familiarity with the design and application processes relevant to MOM and ICA.
• Fluent in Chinese and English languages.
• Proficiency in financial management software and marketing tools.
• Strong organizational and leadership skills.

What We Offer:

• Competitive salary package
• Opportunities for growth and development
• A collaborative and innovative work environment

Note:We adhere strictly to the Tripartite Guidelines on Fair Employment Practices. We welcome applicants based on their qualifications, skills, and experience, without discrimination based on age, gender, race, religion, marital status, family responsibilities, or disability.

Application Process:If you meet the requirements and are passionate about driving success in a dynamic LED production environment, please submit your resume and a cover letter outlining your suitability for the role.

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 480 builders from 14 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Sleek is now searching for a Customer Success - Renewals to join the team, while collaborating with the global offices. As we are continuously growing, this job posting is permanent and applications will be reviewed periodically.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties

• Focused on Renewing our current clients based on their subscription
• Reactive and proactive approach to meet monthly KPIs of X amount of cash collected
• Data driven and capacity to prepare reporting on his activities with a specific format agreed with the manager
• Outreach to our current clients via calling and emails. The applicant is expected to do 30-40 calls and or emails a day
• Work with the other sales team and customer success team to ensure client’s satisfaction
• Nurture client relationships through the renewal cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship
• Proactive in gathering customer feedback and experiences and drive towards resolving issues and attaining customer satisfaction
• Ensure a high level of satisfaction of the client

• A minimum of 2 years working with external clients, with a proven track record of servicing products or services to clients (B to B preferred)
• Sales & Customer Support experience essential
• Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded
• Outstanding verbal and written communication skills
• A passion for technology and the local startup ecosystem
• Experience in customer retention of current customers
• Zendesk experience preferred
• Always looking for ways and opportunities to improve the client experience

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

As part of the Client Success team, you will be working directly with the Client Success Analysts, Client Success Operations in supporting our corporate clients in an effective rollout and implementation of Intellect as their mental health benefits solution. In this role, you're excited by engaging with clients, using data to drive insights into actions, and delivering results.

This role will be a great fit for you if you are a doer, who is passionate about making a difference in the mental health space, enjoys the complexity of the client experience and has the ability to take an ambiguous task and solve it.

• Develop an understanding of the metrics that drive Client Success, manage client metrics, and communicate data-driven recommendations to guide execution of goals.
• Provide project management and manage day-to-day CS operations tasks (e.g., reporting, analysis)
• Collaborate with cross-functional teams (commercial, marketing, product, tech, operations, clinical) to implement process improvements
• Directly contribute to Client Success strategy drive continuous process and workflow improvements.
• Design and implement custom strategy and journey orchestration in the rollout and implementation of Intellect for our clients.
• Produce insights reports on the product utilization and employee wellbeing.
• Collaborate with our internal team to plan, develop, and deliver engaging campaigns and webinars/workshops for our corporate clients.
• Ad-hoc projects that support the team as we are growing fast!
• Leave clients feeling supported and delighted after every interaction

• A minimum of 2 years experience in consulting
• Strong analytical, problem-solving, and project management skills.
• Energized by engaging with clients and collaborating with our cross-functional teams.
• Proven ability to handle multiple competing priorities and adapt in a fast-paced and fast-growing environment.
• Excellent listening and writing skills, a critical thinker, a proactive self-starter/self-initiator, and the ability to thrive in ambiguity.
• Experience developing client reports, and content for employee and manager webinars / workshops.
• Comfortable analyzing and using data to share insights and make actionable recommendations.
• Passion in mental health and reinventing how mental wellbeing support is being delivered

• Work in a diverse environment with people from over 10 countries
• A generous leave policy
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

We are looking to hire a motivated and team player to join our family as Cafe Supervisor.

Job scope includes (and is not limited to):

- in charge of stock take and ordering

- training of new servers

- oversee day-to-day cafe operation

- table service; manage complaints

- cashiering

- oversee cleanliness and order of cafe

- preparation of coffee, other beverages and desserts

--------

- Flexible timing, available to work weekends

- Shift work available

- Meals provided

- Cafe is 8 mins walk from Farrer Park MRT, Lavender MRT, Jalan Besar MRT stations.

Our client is a Global MNC company in the IT industry. Due to their current expansion plan, they are looking for an IT Sales Manager to join their Sales team, in hopes of developing the current high performing team. They are located in the East – easily accessible.

Responsibilities:

• Responsible for achieving the sales target required by the company
• Responsible for maintaining/developing relationships with the company’s partners, growing the partnership through the various sales interactions.
• Responsible for identifying new channel accounts, developing new business opportunities for the company
• Responsible for providing quality customer service to the various partners, striving to exceed their expectations
• Responsible for developing a successful pipeline management program for the company, ensuring the fulfilment of these sales enquiries
• In charge of updating the company’s partners with the latest information (eg, latest products, marketing programs etc.)
• In charge of monitoring the various partner’s performance through the necessary reviews, as well as managing their incentive programs
• In charge of analyzing and forecasting the company’s business activities, reporting the to the key management stakeholders when required
• All other ad-hoc duties as assigned

Requirements:

• Minimum Degree in Information Technology or other relevant field of studies (Relevant working experience can be considered as well)
• Minimum 2 years of relevant sales experience in the IT industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

This is a 12 months contract assigned to our client

Work Location: Suntec

Salary Range : $4,000-$6,000

Work Shift

1. Rotating Shift

2. 5.5 days per week (44 hours per week)

3. Mon-Sun (including public holiday)

Educational & Skills Requirements

1. Candidate shall possess a recognized Degree

2. Minimum 5 years of experience in managerial positions in a contact center industry.

Job Description

1. Provide leadership and regular coaching to Team Leaders and Agents.

2. Responsible for managing the day-to-day running of the contact centre, which includes effective resource

planning in ensuring KPIs are consistently achieved

3. Work closely with HR to ensure fast, effective, and quality staff recruitment

4. Build an engaging and motivated workforce by creating a positive and vibrant environment for staff to

thrive. This could be in the form of daily huddle sessions, team building activities and monthly

coaching sessions.

6. Conduct consistent reviews of staff performance to identify training gaps and needs

7. Take ownership and resolve any urgent or critical issues escalated by the Client or team

8. Work closely with Client to support investigation and service recovery process

☑ Good Career Growth and Personal Development

☑ Professional Coaching and training

☑ Convenient location (Walking distance from CBD MRT)

The internship will offer:

• An exciting opportunity to get an insight to Singapore’s Employment Act
• Dedicated mentorship

Duties

• Assist Recruitment Consultant with fulfilling the staffing needs of clients and job seekers
• Coordinate and schedule meetings and interviews
• Provide support to the sales team
• Perform Administrative and Data Entry duties
• Provide administrative/secretarial support to the Director
• Assist the Director daily tasks and follow up closely
• Other Ad-hoc duties apply if needed

Requirements

• No experience required, training provided
• Min A Levels
• Strong passion for recruitment and people-oriented
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

BigRep is a solution provider for industrial-grade 3D printing solutions with HQ in Berlin, Germany; we are committed to delivering excellent products and services to our customers in the Asia Pacific region. As we continue to expand our operations, we are looking for a talented and driven Asia Pacific Marketing and Inside Sales Support Manager / Executive to join our team and support our channels. In this role, you will be responsible for driving marketing initiatives and providing critical support to our inside sales team in the Asia Pacific region. You will play a pivotal role in increasing our market presence and ensuring seamless coordination between marketing efforts and sales activities.

YOUR PROFILE

• Marketing Strategy: Develop and execute marketing strategies tailored to the Asia Pacific region with channels, including digital marketing, content creation, and event planning.
• Lead Generation: Collaborate with the inside sales team and partners in the region to generate high-quality leads and opportunities through various marketing channels
• Content Creation: Create compelling regional marketing content based on corporate marketing materials to engage our target audience effectively
• Sales Support: Provide crucial support to the inside sales team by preparing sales materials and related activities
• Reporting and Analysis: Monitor and analyze the performance of online and offline marketing campaigns and provide insights and recommendations for continuous improvement
• Cross-Functional Collaboration: Collaborate with other departments, including product development and customer support, to ensure a seamless customer experience
• Market Research: Stay updated on industry trends, competitor activities, and market developments to inform marketing strategies and sales efforts

Requirements:

• Bachelor's degree / diploma in marketing, business, or a related field preferred
• Minimum 2 years proven experience in the Asia Pacific region
• Strong understanding of digital marketing strategies and tools
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team in a fast-paced environment
• Strong analytical skills and proficiency in data-driven decision-making
• Willingness to travel within the Asia Pacific region as needed
• Experience in additive manufacturing or industrial equipments would be helpful

IF YOU CAN IMAGINE YOURSELF IN THIS ROLE, HERE ARE SOME OTHER REASONS

• Attractive compensation package

We regret to inform that only shortlisted candidates will be notified.

• One of the largest international shipping companies
• Career development opportunities

About Our Client

Our client is a globally recognized leader in the shipping industry who commits to delivering exceptional service, fostering innovation and embracing sustainability.

Job Description

• Work closely with stakeholders for weekly flash report
• Generate P&L statements, ensuring timely completion of monthly closing
• Ensure accuracy and timely monthly reports including regional P&L, variance analysis and etc
• Prepare schedules for balance sheet accounts and ensure appropriate actions are taken
• Lead the preparation of regional forecasts and budgets
• Proactively engage stakeholders in a comprehensive understanding of performance drivers, moving beyond mere reporting to provide insightful analysis that supports decision-making and adds value
• Liaise with external auditors
• Identify opportunities for process/system improvements

The Successful Applicant

• Degree in Finance/Accounting, or its equivalent
• 6 years of working experience, including audit experience
• Self-starter with strong analytical and problem-solving skills
• Strong communication skills and interpersonal skills
• Good team player and manager with capability to lead, develop and drive performance of the team members

What's on Offer

This is a rewarding career opportunity with a leading feeder solutions provider. You will have the opportunity to collaborate with a global and diverse team.

This position is part of the Rooms Management Team and reports to the Front Office Manager. This position will be managing the overall guests’ experience overlooking and with direct responsibility of Guest Experience and Concierge. He/She will have to ensure that the highest levels of hospitality and service are provided with respect at every conceivable touchpoint and from pre-arrival, arrival, stay-over, departure and post-departure experiences within the hotel. The experience provided by the team in his/her subordination will be the first and last impression of the Hotel.

Responsibilities

• Assist Guest Experience Manager and handles the tracking of service issues.
• Responsible for recognition and engagement of our most valuable guests through delivery of the highest quality stay experience. • He/she manages and coordinates all aspects of guests’ journey: from pre-arrival and arrival experience all the way to the follow up through post-stay feedback mechanism.
• Review Revinate performance and guest feedback daily, identifying trends and areas for improvement on a regular basis and share with relevant stakeholders (at a minimum once a week).
• Set Revinate goals and regularly compare and communicate variances.
• Investigate root causes of repetitive trending issues and recommend and support implementation of resolutions.
• Lead and develop a team of departmental Guest Experience Champions within the hotel to conduct deep dives/self-assessments and identify improvement opportunities and solutions.
• Establish Guest Experiences work groups and committees and co-chair monthly Guest Experience leadership team meetings.
• Work with HR Training Manager in planning and preparing operational guest service training programs. Work with and support Front Office, Housekeeping, & F&B Departmental trainers in training programs.
• He/she directs, implements and evaluates quality of products and services provided to guests.
• Work with Loyalty Program Team to make certain that there is an effective communication and delivery of My Millennium benefits program.
• Analyse, recommend and implement improvement initiatives and innovation.

Qualifications/Experience

• Diploma in Hospitality/Hotel Management
• 5 years of operational experience in a luxury hotel preferred Advanced knowledge and use of Opera PMS

Key Competencies

• Ability to inspire associates to perform their work scope with a high level of quality and integrity Ability to manage projects strategically, while being hands-on and detail-oriented, acting as a catalyst for making things happens Coordinate, communicate and get buy-in from the different stakeholders at various levels Ability to create and lead a guest-centric culture at the property Act as a role-model and inspire behavioral change Be able to lead and foster innovation, appreciate technology and utilize to simplify systems/processes

Job Description:

• Plan, execute and manage various events and live production projects.
• Engage in end-to-end customer support from acquiring new clients to on-boarding to providing timely customer support.
• Craft and develop creative event proposals for different clients requirements.
• Service and advise clients on their requirements prior to each event project.
• Be responsible for project development and coordination with relevant parties.
• Manage the set-up and production of the event on site, ensuring the delivery of a high-quality event
• Liaise, communicate and collaborate with various vendors regarding different aspects of event production.
• Assist event manager in necessary preparations and planning work.
• Putting together both a budget plan and event production schedule for relevant projects.
• Manage project timeline and ensure timelines are met from brief reception to assets delivery.
• Provide professional consultation and handle sales strategies for potential leads.
• Take initiative in brainstorming concept & theme of all events

Requirements:

1. Degree/Diploma in Events Management or equivalent
2. Strong skill in communication and coordination efforts.
3. Outgoing and not afraid to take on challenges.
4. Streaming knowledge: Mastering of Zoom Meetings & Webinars capabilities and OBS/vMix. Other systems welcomed. (for Virtual events)
5. Sufficient knowledge of audiovisual lighting aspects.
6. Able to work in a fast-paced environment and handle stress.
7. Have a positive working attitude, self-motivated, and be independent.
8. Need to have strong attention to detail and deliver work of high standard.
9. Self-motivated, dedicated, hands-on and willing to go extra mile.
10. Strong work commitment and looking to progress into a leader.

JOB HIGHLIGHT:

• Dynamic and Energetic Culture
• Opportunities for Advancement
• Flexible Working Arrangements

JOB DESCRIPTION:

Are you looking for a role where you will have the opportunity to interact with and build relationships with customers in the Education industry?

We are looking for a service-oriented, friendly Customer Service Executive to join our Customer Service team at our Centre!

THE ROLE INVOLVES:

• Supporting projects and initiatives to provide quality customer experience and enhance retention;
• Front-desk duties;
• Administrative Support Duties (Data entry, classroom schedule planning);
• Speaking to customers via phone;
• Basic operations work;
• Ensuring cleanliness of facilties;
• Handling payment collection (Cash, Nets, and Credit Card);
• Handling customer enquiries and issues;
• Ad-hoc duties as assigned.

OUR IDEAL CUSTOMER SERVICE EXECUTIVE:

• Loves talking to people;
• Must be fluent in English (Written and Spoken);
• Can commit to weekend shifts;
• Possesses basic Microsoft Office Skills;

WORKING DAYS:

• 5 day work week
• Able to work on both weekends

WORKING LOCATION:

• Jurong East

Entry level candidates are also welcome, as training will be provided.

If this sounds like you, we want to work with you! Send in your application today. Please contact us at 85904662. We'll be in touch if you are shortlisted for the role.

Hope to hear from you soon!