Business Development Manager

• Working Days : Mon- Fri ( Fri WFH)
• Working Hours : 10am - 5pm (flexible)
• Office location: Suntec
• Salary: Commission-Based (100%)

Job Responsibilities:

• Onboarding New Investors:Identify and onboard new accredited investors, including individuals and corporations, to subscribe to the sub-fund.
  
• Distribution Channel Development:Identify and develop new distribution channels to market sub-funds effectively to accredited investors.
  
• Strategic Growth Initiatives:Propose and evaluate potential strategies and opportunities to launch new sub-funds.

Requirements:

• Proven track record of strong monthly subscriptions in unit trust or mutual funds.
• Experience in dealing with accredited investors.
• Prior experience as an investment banker, priority banker, or senior relationship manager.

Benefits:

• 100% commission-based role with unlimited earning potential.
• Flexible working hours to suit your schedule.
• Opportunity to work in a growing, VCC Sub-Fund environment.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description & Requirements

• Build and maintain relationships with small and medium-sized enterprise

(SME) clients, understanding their financing needs and business objectives.

• Act as the main point of contact for SME clients, addressing inquiries,

concerns, and requests promptly and effectively.

• Develop a deep understanding of clients' businesses, industries, and market

dynamics to provide tailored financial solutions.

• Source and identify new lending opportunities within the SME segment,

including prospecting and lead generation activities.

• Conduct comprehensive credit assessments and risk analyses for loan

applicants, evaluating their creditworthiness, financial stability, and repayment

capacity.

• Structure and negotiate loan terms and conditions in accordance with lending

policies, regulatory requirements, and risk management guidelines.

• Manage a portfolio of SME loan accounts, monitoring loan performance,

repayment behaviour, and compliance with loan agreements.

• Proactively identify and address potential credit risks or delinquencies,

implementing appropriate remedial actions as necessary.

• Work closely with internal stakeholders, such as credit analysts and legal

teams, to ensure timely and accurate loan documentation and processing.

• Provide financial advisory services to SME clients, offering insights and

recommendations on business growth strategies, cash flow management, and

capital allocation.

• Assist clients in preparing loan applications and supporting documentation,

guiding them through the loan approval and disbursement process.

Requirements:

• Minimum 4 years’ experience in commercial banking, SME lending, or

relationship management, with a focus on business development and credit

analysis.

• Demonstrated track record of successfully originating and managing SME

loan portfolios, achieving lending targets, and mitigating credit risks.

• Strong financial analysis skills, including the ability to evaluate business

financial statements, assess credit risk factors, and perform cash flow

modelling.

• Familiarity with credit underwriting standards, loan structuring techniques, and

risk mitigation strategies in the SME lending context.

• Excellent communication and interpersonal skills, with the ability to build

rapport with clients, understand their needs, and negotiate effectively.

• Ability to convey complex financial concepts clearly and concisely, both

verbally and in writing.

• Strong networking skills and the ability to cultivate relationships with key

stakeholders in the SME community, including business owners, industry

associations, and referral partners.

Industry: FMCG, Analgesic Market

Overview

As part of our continued business expansion, we are seeking a dynamic Key Account Manager to drive

business growth and customer satisfaction in the local Singapore market, with a specific focus in the

analgesic and FMCG industries.

In this role, you are required to identify opportunities to increase sales and customer satisfaction,

develop account strategies to meet sales targets, identify product placement opportunities, analyse

market trends and conducting in-depth market research to identify potential growth opportunities,

collaborating with sales and marketing team on promotional campaigns.

Key Responsibilities:

1. Develop and implement key account strategies for key customers based on thorough

understanding of their needs and proposing solutions that align with both company and

customer objectives.

2. Oversee sales and operations across the entire Singapore market. Develop and execute

effective key account strategies to achieve sales targets and business objectives for Eagle

Brand's product portfolio.

3. Conduct market research and store visits to gather insights and support sales strategies.

4. Identify opportunities for product placement and increased visibility in the supermarkets,

retail stores, pharmacy chains, travel retails and tourist outlet chains.
5. Collaborate with the sales and marketing teams to implement and manage promotional

campaigns, manage A&P budgets to ensure promotional expenses stay within allocated limits.

6. Manage contract negotiations, pricing, and agreements with key clients to ensure mutually

beneficial terms and long-term partnerships.

7. Provide regular updates and performance reports on key account activities and sales

performance to head of sales.

8. Any tasks assigned by line manager

Requirements

• Minimum 5 years’ experience in key account management, proven track record within the

FMCG industry, preferred focus on the analgesic market.
Experience with Modern Trade - Pharmacy channel clients will be an advantage, travel retail,

supermarkets, convenience stores.

• Strong business acumen and understanding of the local Singapore market dynamics.

• Experience with major retail chains or distributors in Singapore.

• Excellent communication, negotiation, and presentation skills.

• Trade Marketing experience, distributor management experience will be an added advantage.

• Ability in problem-solving and negotiation, Excellent communication

• Handling the pressure and stress of achieving targets

• Possess own transport

Our Client is in the Environmental Industry. Due to their current expansion plan, they are looking for an Assistant Chemist to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Receive, label, and document all incoming lab samples for accountability.
• Process samples through drying, crushing, splitting, and pulverizing.
• Prepare and mix fluxing reagents for furnace operations.
• Mix reagents for acid digestion and conduct smelting for metal extraction.
• Assist in recovering precious metals like gold and silver.
• Perform fire assay testing of precious metal scraps using the cupellation method.
• Validate, ensure accuracy, and report analytical results.
• Monitor analytical procedures, address deviations, and maintain quality standards.
• Keep records of samples, standards, and equipment usage.
• Support equipment maintenance and maintain a clean, organized lab environment.
• Identify and log equipment issues for resolution and troubleshoot analytical methods as needed.
• Ensure proper disposal of lab waste, including hazardous materials, in compliance with regulations.
• Any ad-hoc duty as assigned

Requirement

• Min Diploma in Chemistry or related field.
• Knowledge in safe handling of industrial chemicals.
• Experience in handing/Recovering precious metals is add bonus.
• Experience and the ability to operate ICP / XRF is an added bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

• Monthly Salary: $2,000
• Working Location: Tanjong Pagar
• Working Days & Hours: 6 Days (7am-3pm / 3-11pm / 11pm-7am) rotate

Job Description

• Perform all repair and maintenance works on the Hotel's lighting, power heating, ventilation, air-conditioning, refrigeration, fire protection, kitchen, laundry and plumbing equipment.
• Check system or equipment for faults and follow up on the repair works if required.
• Monitor works carryout by contractors and ensure works are properly done, safe and secured.
• Carry out preventive maintenance work of properties.
• Ensure the fire and safety procedures are carried out at all times.

Job Requirements

• NITEC in Electrical / Mechanical or equivalent
• Able to work rotating shifts including weekends and public holidays

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Working Hours: Mon to Fri - 9am to 6pm (lunch break 1 hour) & Sat - 9am to 1pm
• Address: Eng Kong Park (Beauty World)
• Salary : $3000 - $4500

Requirement:

• Possess at least Nitec or Diploma in Business, Sales & Marketing, Construction or related field
• At least 3 to 5 years of sales experience in the construction or related industry
• Proficient in MS office application
• Able to read technical drawing and specification
• Possess Class 3 driving license / own vehicle (preferable)

Job Scope:

• Identify sales opportunities and prospects to achieve continuous growth in business
• Identify potential customers, initiate customer visits, prepare sales proposals, quotations and contracts, follow up and engage in negotiations with customers
• Build customer relationships, support customers' project requirements and enquiries
• Identify new market trends, business opportunities and generate monthly reports
• Develop and implement effective sales strategies to expand our client base
• Manage and ensure achieving monthly sales target
• Account management/servicing from pre-sales, post-sales and commissioning
• Handling sales enquiries, generate quotations, product presentation and addressing customers’ requirements
• Follow up on customers’ payments
• Perform other ad-hoc duties as assigned by immediate superior

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Workplace Near City Hall MRT, Singapore
• 5 Work Days Per Week, 2 Off On Roster
• Require Working on 2 Weekend Per Month
• Industry: Japanese Style Boutique
• Role: Bridal Consultant x 2 Headcount
• Salary: $2,500 - $3,500 + Commission + AWS + Variable Bonus

Job Scopes:

1. Taking care of the bridal boutique for operation.
2. Attending to customer enquiries regarding the bridal matters and assist in gown fitting.
3. Proactively introduce gowns, accessories, photography and video packages.
4. Manage appointed supplier of gown & accessories, monitoring production of gowns.
5. Maintain gown & accessories Inventory records.
6. Manage Sales enquires, issuing Sales Tax Invoice to clients, monitor CGS/Pricing for gowns and create packages.
7. Liaise with tailor for gown alteration schedules.
8. Assist to organize marketing campaigns, related workshops and fashion runway shows.
9. Assist to coordinate with stylists, models, influences and celebrities for Marketing projects.
10. Prepare monthly, yearly sales report and presentation materials.
11. Coordinate with team of wedding planners.
12. Other ad-hoc related work which assigned by the management, from time to time.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

• Working hours 8.30 am to 5.30 pm, Mon to Fri.
• Medical and Dental Claim
• Performance Bonus & 13 months
• Annual Leave 14 days

Responsibilities:

• Provide comprehensive support to corporate clients, managing orders and inquiries from start to finish.
• Oversee distributor relations, focusing on procurement and customer service.
• Prepare quotations and necessary documentation to customers.
• Keep updating pricing data & order status for clients reference.
• Collaborate with clients/logistics forwarders/ and other departments to ensure smooth operations.
• Address customer inquiries shortly.
• Work closely with internal departments (sales, warehouse, engineers) to resolve customer issues and implement effective solutions.

Requirements:

• Diploma with 2+ years of relevant experience.
• Strong communication skills.
• Works well under pressure

Aurora Asia Pacific (21C0671)|Ying Kee (R21103783)

Company Description

Airsquire is a Singapore tech company revolutionizing industrial 4.0 jobsites with our cutting-edge 360° A.I. space virtualisation technology. We are riding on the smart nation wave in construction digitalisation in Singapore, and have acquired the largest enterprise clientele of reputable real estate developers and builders in Singapore. We are building on our momentum in the market and looking to grow our team. If you identify yourself as a challenger, self-starter, team player and want to work with an open-minded, talented, energetic team - then Airsquire is for you!

Job Summary

Join our team as a Customer Success Executive, you will play a pivotal role in ensuring the success and satisfaction of our customers by providing technical expertise, proactive solutions, and tailored support. You'll act as the bridge between the technical and customer-facing teams, ensuring seamless integration and optimal use of our 360° AI capture technology.

Responsibilities:

• Onboard: Lead technical onboarding, provide training, and ensure seamless customer deployment of our AI solutions.
• Support: Act as the primary technical contact, addressing inquiries, troubleshooting issues, and delivering solutions.
• Feedback: Build strong customer relationships, gather feedback, and advocate for customer needs within the organization.
• Monitor: Monitor adoption metrics, identify challenges, and deliver actionable insights to drive customer success.
• Advocate: Collaborate with cross-functional teams to align product updates and showcase customer success stories.

Key Requirements

• Education: Degree in AEC (Architecture, Engineering, and Construction) or Facility Management.
• Experience: Project site management experience, ideally as a Project Manager or Site Engineer, in construction projects.
• Customer Focus: Proficiency in customer success, client-facing roles, and simplifying technical concepts for diverse audiences.
• Technical Skills: Skilled in issue management and prototyping tools like Jira and Figma, with strong problem-solving and workflow mapping capabilities.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary students. Our mission is to nurture critical, compassionate thinkers and empower students to excel academically and beyond.

Our Customer Service Officers (CSOs) play a key role in delivering exceptional service. As the first point of contact, you’ll use your product knowledge and communication skills to provide personalised assistance, build strong relationships, and contribute to a positive team environment.

If you’re passionate about customer engagement and thrive in a dynamic, supportive setting, we’d love to have you on our team!

Job Responsibilities

Sales & Customer Service:

• Greet and assist customers in a friendly and professional manner.
• Maintain a positive and professional attitude while actively listening to customer needs and providing relevant assistance.
• Provide accurate and up-to-date information about the company's programmes.
• Handle customer inquiries and requests timely, including scheduling replacement lessons and responding via phone, email, and chat.
• Follow-up with customers through calls and emails, to ensure customer satisfaction and escalate issues when necessary.
• Stay informed about company programmes and marketing initiatives to effectively communicate relevant information and promotion to customers.

Administrative Tasks:

• Utilise company systems to track customer interactions, ensuring accuracy and timely responses.
• Assist with administrative tasks such as preparing lesson materials, sorting worksheets, conducting stock checks, and maintaining accurate customer records.
• Support teachers and students as needed to ensure smooth class operations and a positive experience.
• Other duties associated with the role and assigned by the line manager.

Job Requirements

• Minimum GCE 'O' Levels; tertiary students, stay-at-home parents, and retirees are welcome to apply.
• No prior experience required; experience in customer service, sales, or administrative roles is a bonus.
• Strong verbal and written communication skills in English, with the ability to engage with customers professionally and effectively..
• Basic proficiency in computer applications (e.g., Google Drive, Gmail, Docs, and Sheets) and the ability to quickly learn company systems.
• A genuine desire to assist customers, with the ability to listen actively and provide effective support.
• Detail-oriented with the ability to manage multiple tasks efficiently.
• Comfortable promoting the company’s programmes.
• Works well independently and in a team.
• Available for flexible hours, including weekends, and willing to work at different locations if needed.
• Positive, professional, and proactive mindset.
• Possess good work ethics, including integrity and a commitment to excellence.

Work Schedule & Hours

1. Flexible work arrangement, depending on your availability and center manpower's needs
2. Work hours on weekdays: 2.30pm to 9.30pm (inclusive of one hour's meal break)
3. Work hours on weekends: 8.30am to 6.30pm (inclusive of one hour's meal break)

Work Location

Work location will vary based on operational needs. Flexibility to work at different centers is required.

Contract & Remuneration

• Contract For Service; No staff benefits & CPF
• Hourly rates: $12 - $15 (Depending on qualification, work experience and commitment to work on weekends)

This role will have responsibility for leading the team that makes every customer in their Major Area committed to Service Now for life and have the ability to marshal all customer resources to address any customer satisfaction, adoption, professional services, or renewal challenges within their Major Area, resulting in clear accountability, consistent service and one face to the customer. 
 
This role also carries the lead responsibility for Customer Satisfaction and Success through the sale and delivery of our Impact and Services products and add-ons, as well as the relationship with Partners -- all of which are critical to the company’s short and long-term success. 
 
Responsibilities 

• Owns the overall success, renewal and growth for all customers in a defined Major Area 
• Drives the alignment of customer success, expert services and transformational resources through adoption of innovative offers combined with market leading solutions that accelerate business value for our customers 
• Focus on customer intimacy to deliver business impact and innovation to a customer’s business by understanding our customers’ key business issues and opportunities 
• Create evangelists by listening to customers closely and delighting them with our user experience and service 
• Create growth opportunities with new product features and enhancement information 
• Build and nurture C-level relationships across accounts to solidify our partnership and commitment to the customer while penetrating the account deeper 
• Create a consistent and valued customer experience developing and scaling repeatable methodologies and proven best practices 
• Work closely with the Sales organization to develop and execute growth plans and strategies to drive License Agreements, expert services and customer success. This will also require territory and portfolio planning alignment with Sales. 
• Establish relationships with leadership across sales, solution consulting, services, product, channel, and support leadership to ensure cross-functional alignment at scale 
• Effectively build and establish relationships with partner consulting organizations to enable a go-to- market strategy 
• Manage and achieve key business metrics including bookings, revenue, P&L, utilization, and expenses 
• Customer obsessed mindset in driving value and NPS across all CEG pillars 
• Be an inspirational leader and create a vibrant, inclusive culture that inspires people to do their best work. Provide Coaching, mentoring and an environment for growth, development and feedback to ensure the right skills and resources are in place for success. 
• Operationalize key national/global programs as well as to ensure the team can scale to meet the needs of our customers and do more with less over time. 

• Customer service executives are mainly responsible for answering customer questions through a variety of means, such as online chats, email, or phone calls.
• They answer any questions the customer may have and then redirect them to the appropriate team or department.
• Helping customers to fix their appointment.
• Any other ad hoc duties assigned by supervisor or Management

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,200 - $2,700
• Performance Bonus
• 14 Days Annual Leave
• Duration: 4+5 years contract
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Job Description:

• Customer Enquiries & Management: Handle customer inquiries promptly and professionally across various channels, ensuring a seamless experience.
• Centre Management: Oversee the cleanliness and organization of the centre, manage customer flow, and ensure a positive experience for everyone.
• Instructor Coordination: Liaise with instructors to manage bookings and ensure smooth scheduling of classes.
• Customer Relationship Management: Build and maintain strong relationships with customers through digital mediums such as email, chat, and social media platforms.
• Sales Generation & Follow-Up: Support sales initiatives by following up on trial bookings, encouraging renewals, and achieving sales targets.

Requirements:

• Proven experience in customer service, preferably in a service-oriented or educational environment.
• Strong interpersonal and communication skills, with the ability to handle customer interactions empathetically and efficiently.
• Organizational skills to manage bookings, schedules, and centre operations effectively.
• Proficiency in digital communication tools and CRM systems.
• Sales-oriented mindset with the ability to promote services and drive renewals.
• Availability to work on at least one weekend day as part of a 5-day work week.
• Team player with a proactive approach to problem-solving and multitasking.

Why Join Us?

• Be part of a passionate team focused on creating memorable customer experiences.
• Opportunity to grow your skills and career in a supportive environment.
• Work in a dynamic and engaging workplace with a focus on customer satisfaction.

We welcome anyones who are :

• Passion in F&B industries

• Self Motivated

• Cheerful & Energytic

• Always smile from heart

• Latin American Influence

Job Scope :

• Responsible for welcoming guests in a courteous and prompt manner and lead them to a prepared table in accordance with outlets seating procedures.
• Be familiar with the menu, promotions, and service procedures.
• Provide full assistance to guests concerning general queries at the restaurant.
• Provide full assistance to incoming inquiries via email or telephone and make reservations accordingly and accurately for the guests.
• Maintain the reservation book/ communications book
• Provide upscale guest service experiences for clients throughout their stay
• Ensure clients are properly greeted upon their arrival
• Monitor daily bookings and ensure assigned tables are prepared prior guest arrival.
• Prefer to have Latin American background

Benefit :

• Attractive incentive program

• 5 Days Work

• Uniform Provided

• Staff Meal Provided

• 14 days AL

• Medical Benefit

• Health Insurance

• Staff Discount

• Career Development with Continuous Learning

* Flexible working hour

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Opportunity: Contract Customer Service Agent

• Location: Tuas
• Duration: 6 months + 0.5-month completion bonus
• Salary: $4,000 - $5,000 base
• Transport:No allowance provided.
  Company bus available from Boon Lay, Jurong East, Choa Chu Kang, Outram, and Bedok MRT.
  

Working Hours:

• Monday to Friday, 8:15 AM – 5:00 PM

Requirements:

• Min Degree holder.
• SAP proficiency is mandatory.
• Experience in supply chain or shipping operations.
• Available to join immediately.

Key Responsibilities:

1. Process customer orders and handle inquiries via email, fax, or phone.
2. Follow up with business units for fixed/ad-hoc billing and generate monthly reports.
3. Coordinate with customers and sales teams on sales order statuses.
4. Work with internal departments to ensure timely deliveries and resolve issues efficiently.
5. Manage export shipments for intercompany and direct overseas customers.
6. Prepare shipping documents for local and export shipments.
7. Investigate internal and external complaints, identify root causes, and propose solutions.
8. Verify hazardous substance licenses for customers, ensuring compliance with NEA and SPF regulations.
9. Handle any ad-hoc duties assigned by the manager.

How to Apply:
Please send your resume to:

Working Day: 5-6-5-6 work weeks (follow roster)

Working Hours: 8am to 5pm

Location: Geylang Bahru

Job Description:

• Handles phone-manning
• Data entries and record keeping
• Provide best solution or alternative to complaints
• Work closely with operations department
• Other ad-hoc duties assigned

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Duration: 4 months

Location: Jurong/ Raffles (Must be ok with both locations)

Working hours: 5 days office hours

Salary: $2390 / month

Job Scope:

• To ensure accuracy and timeliness in completing the data entry within stipulated time in order to achieve valid placements

• Update jobseekers’ information in CC 4.0 accurately (e.g. placement clocking)

• Verify and create new appointment bookings received via the e-appointment system

• Assignment of MP cases

• Making outbound calls to confirm appointment slots for union referrals, follow up on enquiries, programmes outcome etc

• Support for aging reports, statistics generation and other admin work

• Other duties assigned by the supervisor

Job Requirements:

- Min. A level/ Diploma in any field

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

• Lots of learning opportunities
• Tuas, Transport (2 ways), 5 days
• Hybrid mode arrangement
• Friendly environment
• Basic salary: $2200 - $2800, performance bonus
• No experience can apply, on-the-job training is provided

General Office Administration

• Managing incoming and outgoing mail
• Handle office facility maintenance, including liaising with vendors
• Monitor and replenish office and workshop supplies (groceries, stationery, corporate gifts, and drinks)
• Vendor & Asset Management
• Coordinate with vendors for regular maintenance and ad-hoc repairs
• Ensure smooth operations of company equipment, including photocopy machines and office appliances.

Event Coordination

• Organise staff events such as outdoor lunches, year-end dinners, and other team-building activities.
• Coordinate catering and office gatherings as needed.

Administrative Support

• Oversee the part-time cleaner and ensure the cleanliness of the office and workshop
• Update staff leave records
• Manage monthly utility, phone and internet bills
• Assist with PSA pass applications/renewal and vehicle road tax reminders

Corporate Tasks

• Track and order corporate merchandise (e.g. polo tees, gifts)
• Coordinate the printing of corporate materials and name cards
• Facilitate the purchase of company gift vouchers and follow up with malls for procedures

Requirements:

• Responsible, a team player and willing to learn
• Minimum 1 year of experience in an administrative or office coordination role
• Candidates with no experience can apply
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Good Communication skills and the ability to liaise with various stakeholders
• Able to start in Jan or Feb 25

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

Finance & Account Executive

• Mon-Fri 8.30AM to 5.30PM
• Tuas
• $3000 - $5000

Requirements:

• Degree in finance, accounting, or a related field.
• Minimum of 4 years in a finance or accounting role and be well versed in handling multiple accounts including construction work in progress accounts.

Job Description and Responsibilities

• Financial Reporting and Analysis: Prepare monthly, quarterly, and annual financial reports. Analyze financial data to identify trends and provide insights for decision-making. Ensure compliance with financial regulations and standards.
• Budgeting and Forecasting: Assist in the preparation and planning of budgets. Monitor and report on budget variances. Develop financial forecasts to support strategic planning.
• Accounting Operations: Oversee daily financial transactions, including accounts payable and receivable. Reconcile bank statements and manage cash flow. Maintain accurate financial records and ensure they are up-to-date.
• Audit and Compliance: Participate in internal and external financial audits. Ensure adherence to financial policies and procedures. Implement and review financial controls to mitigate risks.
• Financial Strategy and Planning: Provide financial insights and recommendations to senior management. Develop and implement financial policies to improve operational efficiency. Supports the GM in strategic financial planning and decision-making
• Team Management: Supervise and train finance assistants. Coordinate with other departments to ensure smooth financial operations, costing and tracking efficiency. Conduct performance evaluations and provide feedback to team members.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

SALES AND MARKETING (IMMEDIATELY HIRE)