Job Responsibilities:

• Greet and assist visitors, staff, and external parties in a friendly and professional manner.
• Address and resolve inquiries or issues from employees at all levels.
• Provide support to staff and ensure smooth day-to-day operations.
• Handle general administrative tasks, including answering calls, managing schedules, and maintaining office records.
• Foster a welcoming, service-oriented environment as the first point of contact for customers and stakeholders.

Requirements:

• GCE O-Level, A-Level, Diploma (in any discipline), or equivalent qualifications.
• Minimum 2 years of experience in a customer-facing role (e.g., receptionist, office administrator, customer service).
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
• Strong communication skills and the ability to interact with individuals from diverse backgrounds.
• Fluency in Mizo or Burmese (Myanmar) is required.
• Service-oriented with a positive, customer-focused attitude.

Our client is a global manufacturer. Due to business needs, they are now recruiting a Customer Quality Engineer to be part of their Quality team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility of Customer Quality Engineer:

• Analyze and apply customer quality specifications, developing and upholding internal quality benchmarks through APQP methodologies (e.g., Process Flow Diagram, Control Plan).
• Facilitate Built-in Quality workshops, ensuring collaboration with cross-functional teams to achieve and monitor continuous improvements through to completion.
• Lead initiatives to resolve quality issues for new programs (such as Process of Record, Process Change Request, First Time Quality) to enhance performance.
• Chair Material Review Board meetings to address deviations and spearhead corrective actions for non-conformance cases.
• Obtain customer approval for Production Parts and provide support for the initial stages of production.
• Promptly address customer returns by utilizing Six Sigma problem-solving techniques and the 8D approach.
• Capture and document lessons learned for each new program and apply these insights to future projects.
• Ensure adherence to the Quality Operating System throughout product launches.

Requirements:

• Min Degree in Engineering related field
• Minimum 3 experience in Quality and Product Launch
• Knowledge in Automotive industry regulations and standards

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Position: TEMP Customer Service Assistant, Membership

Location: , One Marina Boulevard (Nearest MRT: Raffles Place)
Duration: ASAP – 31 Dec 2024 (1.5 months)
Working Days/Hours:

• Monday to Friday, 8:30 AM – 6:00 PM (1-hour lunch break)

Salary (Based on Qualifications):

• O-Level/A-Level: $10/hr
• Diploma: $11/hr
• Undergrad: $12/hr
• Degree Holder: $15/hr

Job Responsibilities:

1. Customer Service:Manage counter and concierge duties.
   Handle membership-related inquiries and processes such as sign-ups, UTAP claims, card replacements, and hardship grant applications.
   
2. Reporting & Admin:Extract daily/weekly/monthly CRM performance reports.
   Perform data entry, inventory checks, mailing, and disposal of forms.
   
3. Ad-hoc Tasks:Assist in miscellaneous frontline and backend duties as assigned.
   

To apply: Email your resume to:

Role:

Bank Customer Acquisition Executive (Training Provided)

• Working Location: Island wide branch; Office at Dhoby Ghaut area
• 5.5 days / 6 Days Working (Bank branches operating hours, may need to work on PH or Sunday according to work schedule)
• Salary: $2100 basic + High Commission (Gross $3k ++ or higher)
• Entry level are welcome, training Provided

Responsibilities & Duties:

Promoting services to clients based on their needs and requirement

Follow up with customers regarding their application

Meeting sales target set by company

Other duties as required by the company

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Real heroes don't wear capes. They teach and inspire. Our students always tell us that the lessons at Writers' Guild are their favourite. That is made possible by our team of amazingly awesome teachers. However, our teachers, students and parents need the support of an equally awesome customer service cum administrative team! To our teachers, you are the real superhero with your amazing multi-tasking skills! We cannot wait for more like-minded individuals like you to join our growing family of superheroes and create more miracles with us.

Job Responsibilities

• Provide strong adminstrative support to all students, parents and teachers
• Ensure timely and accurate processing of all documentation
• Deliver outstanding customer service experiences and forge strong relationships with customers
• Listen to customer feedback and resolve issues efficiently
• Generate invoices and assist in account matters
• Communicate with parents and handle enquiries
• Marketing of company's services or products

Requirements

• Minimum qualifications> Diploma
• Warm and positive personality
• Can-do attitude and highly results-driven
• Reflective and able to work on feedback positively
• Self-driven and able to work on tight deadlines
• Strong Microsoft Office (Excel;Powerpoint) and Google Drive skills

Working Days

• 5 working days
• Weekdays: 1230-930pm ; Weekends: 830am-630pm

School Coordinator

Location: Jurong East

Working days: 5 days (Rotate shift based on roster)
Weekday: 11.45am to 9.15pm
Weekend: 8.45am to 6.15/7.15pm
Salary: $2000 - $2800

Key Responsibilities: -

• Customer ServiceAttend to walk-in and phone enquiries from customers.
  Assist in student registration & movement, school cashiering and sales of books.
  Assist in class coordination including liaising with student/parents on update on class schedule.
  
• Administrative DutiesEnsure follow through on studio maintenance and student movement i.e., advancement, transfer, conversion, etc.
  Provide administration support to teachers to ensure that they can conduct their classes in a non-disruptive manner.
  Ensure completion of documents for daily collection/submission to Accounting & Finance Department.
  Perform data entry of teacher’s fee payment information into computerized system.
  Assist to follow up with student/parents on payment.
  Daily check to ensure that all main power switches are off during store closing.
  
• ActivitiesAssist in organizing events/activities such as graduation concert, outdoor performances etc.
  Any other ad hoc duties as assigned
  

Requirements: -

1. Possess at least a Diploma in business administration.
2. Candidates must possess at least 1-2 years’ experience in music school industry.
3. Candidates possess with relevant experience will be considered for Senior position.

Interested personnel kindly contact WhatsApp: https://wa.me/6582281721 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

School Coordinator

Location: Clementi

Working days: 5 days (Rotate shift based on roster)
Weekday: 11.45am to 9.15pm
Weekend: 8.45am to 6.15/7.15pm
Salary: $2000 - $2800

Key Responsibilities: -

• Customer ServiceAttend to walk-in and phone enquiries from customers.
  Assist in student registration & movement, school cashiering and sales of books.
  Assist in class coordination including liaising with student/parents on update on class schedule.
  
• Administrative DutiesEnsure follow through on studio maintenance and student movement i.e., advancement, transfer, conversion, etc.
  Provide administration support to teachers to ensure that they can conduct their classes in a non-disruptive manner.
  Ensure completion of documents for daily collection/submission to Accounting & Finance Department.
  Perform data entry of teacher’s fee payment information into computerized system.
  Assist to follow up with student/parents on payment.
  Daily check to ensure that all main power switches are off during store closing.
  
• ActivitiesAssist in organizing events/activities such as graduation concert, outdoor performances etc.
  Any other ad hoc duties as assigned
  

Requirements: -

1. Possess at least a Diploma or bachelor’s degree in business administration.
2. Candidates must possess at least 1-2 years’ experience in music school industry.
3. Candidates possess with relevant experience will be considered for Senior position.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Account Assistant located in Changi. Our client provides full-fledged freight forwarder offering full inter-model transportation services for both inbound and outbound cargos. You will take the responsibilities involved supporting assigned customers and overseas agents by managing sales quotations, RFIs, RFQs, and inquiries related to air export bookings with airlines or co-loader agents. It includes following up on client matters, processing air export billing, verifying invoices, and resolving rate disputes. Additionally, the position requires coordinating with customers, sales personnel, overseas agents, and operations teams to ensure smooth shipment arrangements. Other duties may be assigned as needed.

Qualifications:

• Job Skills MS Office, Data Entry, Handle Enquiries and Requests
• Minimum GCE O Level

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a permanent part-time Customer Service Executive.

Customer Service Executives are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:

• Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
• Assist in student enrolments (enquiries, assessments, registration, etc.)
• Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
• Record keeping
• Establishing excellent rapport with parents, children and teachers
• Responsible for maintaining brand standards (image and presentation, safety and hygiene)
• Ensuring a positive and nurturing learning environment

Requirements:

• Minimum 'N' Level
• Training will be provided
• Speak standard English (required)
• Bilingualism is an advantage

Flexible working arrangement:

• Min 6 months commitment
• Min 3 working days in a week
• Mon to Fri: 1pm to 9pm ($12 per hour)
• Sat and Sun: 9am to 6:30pm ($15 per hour)
• Able to start work immediately
• Working location: 896 Dunearn Road, Link@896, #01-13, Singapore 589472

Important: Please email your resume directly to [email protected]

Please only apply if you meet the requirements.

Only short-listed candidates will be contacted for an interview

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a permanent part-time Customer Service Officer.

Customer Service Officers are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:

Job responsibility:

• Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
• Assist in student enrolments (enquiries, assessments, registration, etc.)
• Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
• Record keeping
• Establishing excellent rapport with parents, children and teachers
• Responsible for maintaining brand standards (image and presentation, safety and hygiene)
• Ensuring a positive and nurturing learning environment

Requirements:

• Minimum 'N' Level
• Training will be provided
• Speak standard English (required)
• Bilingualism is an advantage

Flexible working arrangement:

• Permanent part-time
• Min 6 months commitment
• Min 3 working days in a week
• Mon to Fri: 1pm to 9pm ($12 per hour)
• Sat and Sun: 9am to 6:30pm ($15 per hour)
• Able to start work immediately
• Working location: 35 Rochester Drive, #02-15, Singapore138639

Important: Please email your resume directly to [email protected]

Please only apply if you meet the requirements.

Only short-listed candidates will be contacted for an interview.

Job Scope:

Customer Care Ops

• Ensure quality and adherence to SOPs for case escalation and case management for Integrated programmes
• Update and enhance current SOP to enhance workflow, increase efficiency and improve customer satisfaction
• Assist in training and upskilling of client appointed centres and contact centre provisioned for Integrated programmes
• Measure and monitor customer satisfaction for escalated cases
• Coordination of regular meeting with stakeholders
• Assist to investigate and monitor status of key cases to ensure customer satisfaction.
• Engage with internal stakeholders on review of programme improvements for better customer experience

Programme Support (Logistics Support)

• Assist to monitor inventory level at client appointed centres and all Tracker Distributors
• Ensure no discrepancy in client appointed centres and all Tracker Distributors’ inventory.
• Perform reconciliation of tracker issuance and balance stock records, and to follow-up on all discrepancies.
• Ensure timely and accurate submission of documentation and reports by client appointed centres and all Tracker Distributors, monitoring it on a daily, weekly, or monthly basis as required.
• Support post app release issues and rectifications, solutioning
• Provide logistics support for the customer care area and all Tracker Distribution Channels

Others / Adhoc Duties

• You may be assigned to other adhoc duties by the department. This may include supporting other administrative work.

Working Arrangement:

Contract Duration: 6 Months

Location: Outram Park

Working Hours:

Monday to Thursday 8.30am to 6pm

Friday 8.30am to 5.30pm

Salary: $13-17/h

Job Requirements:

• Good excel skills
• Customer care work experience
• Fresh graduate / with relevant work experience are welcome

EA License No.: 96C4864

Reg. No.: R22110485

JOB DESCRIPTION

Ensuring.

Optimizing profits by controlling costs. company policies are followed

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.

JOB REQUIREMENTS

2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

ob Description:

Job Title : Manager - Mechanical Design

Department : Engineering

Reports To : Senior Management

Job Overview

At Pixel Automation, we believe innovation starts with the consumer. This approach has propelled our success in developing real-world solutions that impact people’s daily lives. The job of the Engineer is to help drive our solution-based business model and take our designs to the next level. In this role, you will join our Mechanical Design team, in developing state of the art machines to meet our customer needs. From day one, our engineers step away from the desk and have the chance to work hands-on with several business divisions to design, develop, test industry-leading solutions for our clients—both nationally and internationally. Our ideal Design Engineer is a creative thinker who shares our passion for making people’s lives easier

Responsibilities and Duties:

· Responsible for leading mechanical design team

· Develop a deep understanding of design specifications based on customer requirements, , organizational goals, and business strategies. Conceptualize and develop solutions based on project requirements and Company standards through the use of simulations/modelling to support design concept used.

· Develop design specification sheet with relevant info related to the project and update as and when required and distribute to relevant parties.

· Carry out detailed cycle time study for individual modules to select the appropriate machine or module design. Develop 3D model of the machine and/or modules assigned with optimised design for manufacturing, cost, quality and safety.

· Initiate and carry out internal design reviews to share and explain the completed modules with other departments.

· Initiate and carry out design review with customer base on project schedule

· Revise design and documents based on both internal and external review

· Create and update flow chart for the module or the entire machine

· Create part drawings and assembly drawings based on approved design and obtain approval from department manager

· Create Bill Of Materials (BOM) for the modules assigned based on design schedule given

· Create drawing release file and send out drawings for quotation

· Send out standard part list for quotation based on BOM

· Receive quotation and make price comparison spreadsheet

· Raise PR and get department manager approval and send to Purchase department for negotiation and ordering

· Promptly support any design issues discovered during fabrication and /or assembly stages

· Make necessary modifications needed, update design, drawings and get approval from department manager.

· Release revised drawings to supplier and internal assembly team

· Support machine assembly team as and when necessary, with set up and fine tuning of machines

· Carry out all the activities based on the project schedule given

· Meet quality standards while maintaining working knowledge of relevant technologies and best practices, and upholding company policies, internal, customer standards for machine building and safety.

· Develop, train, and educate junior engineers, guide technical direction, and act as

a technical liaison between customers

SPECIAL NOTES:

The incumbent (s) of this position is expected to perform all other related duties as assigned

Roles & Responsibilities

Qualifications:
Valid state certification and license to practice massage therapy.
Proven experience in a clinical or spa setting is preferred.
Strong knowledge of anatomy, physiology, and various massage techniques.
Excellent communication and interpersonal skills.
Ability to build rapport with clients and provide personalized care.
Commitment to maintaining a professional and ethical practice.

Benefits:
Competitive pay with opportunities for growth.
Flexible scheduling options.
Health and wellness benefits.
Continuing education and training reimbursement.
Supportive team environment focused on professional development.

Career Advancement:
As a Massage Therapist with us, you will have the opportunity to pursue additional certifications in specialized areas, take on leadership roles within the practice, or build your ow

Amazon Web Services (AWS) is seeking a Deal Lead for the Strategic Customer Engagements (SCE) team.

SCE is a specialized global deal team that engages with commercial and public sector customers on deal strategy, structuring, and negotiations through contractual closure for transformational, strategic, large, complex, and/or highly competitive opportunities such as GenAI. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS (Americas/EMEA/APJ), and to establish AWS as their key cloud technology provider. These opportunities range across industry verticals, such as Financial Services, Telecommunications, Media & Entertainment, Energy, Healthcare Life Sciences, Automotive and Manufacturing, and Public Sector, and customer size (from start-ups to enterprise customers). These engagements may also involve Pan-Amazon and AWS go-to-market opportunities involving close partnership between the SCE team and other Amazon and AWS stakeholders.

As a SCE Deal Lead, you will be responsible for managing the end to end Deal Cycle for strategic, large, complex or highly competitive deals. You will focus on earning trust with customers by creating actionable strategies, developing and shaping opportunities, and leading deal engagements through negotiations and closure. This highly visible role will own engagement with customer C-level executives, IT teams, and multiple lines of business to achieve business outcomes, increase the adoption of AWS services, and to enable private pricing, go-to-market, pan-Amazon, and other strategic relationships. You will work collaboratively to drive results by partnering with AWS customers, AWS field sales executives, and other internal stakeholders to empower our customers to evolve, address challenges, and to create innovative solutions.

Key job responsibilities
* Lead negotiations and customer closure for strategic, large, complex or highly competitive deals
* Develop and shape the overall deal strategy and structure to meet customer business outcome and goals
* Contribute to developing AWS’s value proposition and solutions
* Drive revenue growth and Cloud adoption
* Closely collaborate with key stakeholders across the organization for (Americas/EMEA/APJ) regional sales teams, and related regional and global stakeholders (Service Teams, Finance, Legal, etc.)
* Act as a trusted advisor in the development of the commercial strategy of deals with AWS Field Sales Executives: partner in the execution of the sales cycle for strategic, complex, or highly competitive commercial opportunities
* Inspire, influence, and facilitate alignment with internal stakeholders, experts, and other resources not under direct control, to remove obstacles and achieve desired business outcomes
* Develop strategies for pricing and discounts; effectively communicate and identify deal blockers

Manages all aspects of travel operations including reservations, ticketing, travel coordination and customer support. Handles tour assignments, overall control over day-to-day operations.
Service-oriented with strong multi-tasking skills. Guides the operations teams to address any customer feedback and vendor management issues. Able to think clearly in emergencies and ensures smooth tour operations in accordance with schedules.

Manage to handler all outbond and inbond cases, carry out supervisory responsibilities in accordance with company's policies and applicable laws.

1. Personnel Management:

- Recruiting, training, and managing massage therapists and other staff.

- Creating employee work schedules to ensure adequate staffing.

- Evaluating employee performance and providing feedback and guidance.

2. Customer Service:

- Ensuring a high-quality service experience for clients.

- Handling customer complaints and suggestions to improve customer satisfaction.

- Maintaining good customer relationships and encouraging repeat business.

3. Financial Management:

- Developing and managing the budget, controlling operating costs.

- Monitoring sales performance and analyzing financial reports.

- Handling daily income and expenses, ensuring clear accounting.

4. Marketing:

- Developing and implementing marketing strategies to attract new clients.

- Promoting the parlor through social media and other channels.

- Organizing promotional activities to enhance the parlor's visibility.

5. Operational Management:

- Overseeing daily operations to ensure the smooth functioning of the parlor.

- Managing inventory to ensure adequate supplies and materials.

- Ensuring the parlor complies with hygiene and safety standards.

6. Strategic Planning:

- Analyzing market trends and formulating long-term development plans.

- Assessing competitors and adjusting business strategies accordingly.

- Continuously seeking ways to improve operational efficiency and service quality.

The massage parlor manager plays a crucial role in ensuring the success and growth of the business.

Benefits Summary:

• Key Account Customer Service Representative (FMCG)
• Permanent role
• Basic up to $ 3,800 +AWS +VB
• Monday to Friday, 8.30am to 5.30pm ; Saturday 8.30am to 3.00pm
• Location: Clementi
• Leads will be provided, no need to hunt in sales

Responsibilities:

• Serve as the primary contact for key accounts, addressing their daily inquiries and requests.
• Provide timely and accurate information in response to client questions about products, services, and order statuses.
• Cultivate and sustain strong, positive relationships with key clients to enhance their satisfaction.
• Oversee and process client orders, ensuring accuracy and prompt delivery.
• Collaborate with internal teams (e.g., sales, logistics, production) to meet customer needs.
• Track the progress of orders and resolve any issues that may arise.
• Handle client complaints or concerns promptly and effectively, ensuring satisfactory resolutions.
• Proactively identify potential problems and take measures to prevent them from affecting the customer experience.
• Collect and communicate client feedback to relevant internal teams to drive continuous improvement.
• Prepare regular reports on account activities, client satisfaction, and key performance indicators (KPIs).
• Partner closely with the sales and account management teams to ensure alignment on client strategies.
• Work with other departments (e.g., finance, logistics, product development) to address client-related issues.

Additional Information:

• High school diploma or equivalent required; a Bachelor’s degree in Business, Communications, or a related field is preferred.
• Proven experience in customer service, account management, or a related field (2+ years).
• Experience working with key accounts or in a B2B environment is an advantage.
• Strong communication and interpersonal skills.
• Excellent problem-solving and conflict-resolution abilities.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Attention to detail and organizational skills.
• Proficiency in customer service software (e.g., CRM systems) and MS Office.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Ian Gan Zhi Shen| EA Personnel No.: R21102913

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

• Execute Agile methodology to streamline technical delivery, resulting in achieving all project milestones on time and within budget, improving overall project efficiency.

• Lead and manage the internal release and deployment team to ensure seamless application code deployment in SIT, UAT, and PROD environments.

• Experience with release management tools such as Jira, Jenkins, Azure DevOps, or similar.

• Strong understanding of software development lifecycle (SDLC) methodologies (Agile, Waterfall).

• Plan, schedule, and manage releases across multiple platforms and environments

• Oversee the end-to-end lifecycle of releases, including assessment, scheduling, and deployment

• Manage release documentation, including release notes and deployment guides.

• Develop and execute deployment plans that minimize risk and downtime

• Monitor and manage deployment processes to ensure timely and successful rollouts

• Perform deployment reviews and retrospectives to identify process improvements.

• Plan and execute building maintenance and operational programs for all facilities.
• Manage and handle all client contracts, including contractors and sub-contractors for various maintenance items, activities, and tasks.
• Manage and handle all A&A works, including preparing technical and economical offer, planning resources, and executing the job within the required deadline.
• Coordinate and enact site safety & quality programs, while making sure safety & quality policies are maintained.
• Ensure the efficiency and operational capacity of the BMS/IBMS systems.
• Prepare operation reports, maintenance budgets, and provide related analysis.
• Make sure that all maintenance processes and procedures are safe, and that all compliance programs are being met.
• Handle all the facilities planning, resource deployment, and cost estimations for equipment and facilities.
• Manage, handle, and supervise all facilities engineers and technicians, provide guidance and mentorship as well as orientation for new recruited staff.
• Develop various facilities maintenance schedules while managing and resolving all maintenance issues.
• Attend regular meetings with customers as well as internal departmental briefings.
• Prepare and file all relevant reports with the government and regulatory authorities as well as for internal company auditing purposes.

REQUIREMENT

• At least 5 years of professional work experience in Facility Maintenance.
• Good understanding of maintenance environments, corrective, preventive and predictive maintenance procedures.
• Experience in maintenance/troubleshooting of Building Maintenance System (BMS), Extra Low Voltage systems (ELV), DDC/PLC programming and SCADA design & operation.
• Experience in serving multiple customers.

QUALIFICATION

• Degree / Diploma in Engineering / Facilities Management) or any other relevant discipline from a reputable local or foreign university or polytechnic.
• Certification in Facilities Management will be an added advantage.

Manager – Accounts & HR

ACCOUNTS FUNCTION

Job descriptions

Responsibilities

Submission of Regulatory Returns

1. Preparation, coalition of the returns

2. Use of proper formats

3. Ensure that correct data flows to the Report Generation System

Submission of Financial Statements as per Singapore Financial Reporting System.

1. Collection of required data from various resources.

2. Involve the respective departments

3. Get the FS checked from the Statutory auditors

Submission of various surveys conducted by MAS, MOM and other Govt. departments

1. Correct formats to be used

2. Necessary and accurate information to be collected from different functional departments.

Submission of HO returns and statutory audit of these returns.

1. Correct formats to be used

2. Necessary and accurate information to be collected from different functional departments.

3. To ensure that currency of the report is as desired by HO

Support to Representative Offices and branches which are under control of the Singapore Centre.

There is 1 Representative offices (Jakarta) and 1 branches (Ho Chi Minh City). Singapore is required to correctly assess the requirement of these establishments and provide the required support

Publishing banks’ balance sheet every year before 31st August in three local news papers

Correct balance sheet is selected and publications are checked before giving for final printing

Calculation of Estimated Chargeable income, filing tax returns and arranging for funds for payment of income tax as per the agreed terms with IRAS.

1. Sourcing the Tax team from the audit company in time.

2. Providing the required information to the audit team

3. Follow up with the audit team for timely submission of ECI, tax returns and deduction of tax as per the schedule fixed by IRAS.

Managing banks premises, furniture and fixtures and keep them adequately insured.

1. Adequate care of the premises and furniture and fixtures is taken

2. Various charges including rent to be paid to the Building Management are paid in time.

3. The properties are insured adequately

4. As the branch premises is under lease, Lease deed to be renewed in time.

Managing estates of the bank. Bank is presently owning 17 properties in Singapore which are occupied by the IBOs.

1 Adequate care of the properties is taken

2 The properties are insured adequately

3. Property tax is to be paid in time

4. Various charges to be paid to the Management of Condominiums as per predefined tariff and time

Preparation, modification of policies pertaining to Accounts department. (Records and Retention Policy)

1. Various guidelines of MAS , MOM and HO are adhered to while preparing and modifying the policies

2. Renewal of the policies is done in time

3. Various activities of the department are carried out in line with the guidelines mentioned in the policy.

Monitoring of various regulatory requirement like AMR, MCB, MLA, AQL etc

1. Ensure that the various requirements are calculated properly

2. Various updates from MAS with regard to maintenance of these ratios are captured and accordingly the ratio calculations are modified.

Scanning of branch records.

1. Scanning machines are kept in working conditions

2. Documents to be scanned of various departments are collected in some predefined manner and are stored properly.

3. Only authorized persons are given access to these documents

4. Scanned documents are stored / saved properly and backups are taken at fixed intervals.

Performing Customer Due Diligence (CDD)

To perform due diligence on Corporate/Retail Customer (High/Medium/Low risk as per the frequency & allocated number of customers.

To perform Audit of due diligence performed by Relationship Officer for Retail Customer

To follow-up for documents/related paper pertaining to CDD

Review of Outsourced Service Providers related to document warehouse

To perform due diligence on outsourced service provider (OSP) and conduct DDR

To maintain records related to OSP

Compliance with guidelines of MAS / MOM / RBI / HO as and when applicable.

HR FUNCTION

Job descriptions

Responsibilities

Submission of various surveys conducted by MAS, MOM and other Govt. departments

1. Correct formats to be used

2. Necessary and accurate information to be collected from different functional departments.

Submission of HO returns and statutory audit of these returns.

1. Correct formats to be used

2. Necessary and accurate information to be collected from different functional departments.

Support to Representative Offices and branches which are under control of the Singapore Centre.

There is 1 Representative offices (Jakarta) and 1 branch (Ho Chi Minh City, Vietnam). Singapore is required to correctly assess the requirement of these establishments and provide the required support

Preparation, modification of policies pertaining to HR department. (Code of Conduct, Manpower Policy)

1. Various guidelines of MAS , MOM and HO are adhered to while preparing and modifying the policies.

2. Renewal of the policies is done in time

3. Various activities of the department are carried out in line with the guidelines mentioned in the policy.

Staff / HR matters

Maintaining of staff records, payment of salary, bonus etc., to staff, proper maintenance of leave records, issuance of itemized pay slips, providing good working conditions, providing safety to staff

Compliance with guidelines of MAS / MOM / RBI / HO as and when applicable.

JOB DESCRIPTION:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.