Job Scope:

• Communicate and coordinate with customers regarding sales orders and inquiries.
• Provide high level telephone, email and web chat support to our customers
• Handle invoicing, purchase orders (P/O), delivery orders (D/O), and manage purchasing and receiving tasks.
• To coordinate with operations management to carry out customer requests/appointments/changes etc effectively and efficiently.
• Process customer orders efficiently.
• Perform general administrative duties.
• Complete other ad-hoc tasks assigned by management.

Requirements:

• Minimum ‘O’ Level or at least 1 year of relevant experience.
• Possess a service-oriented mindset with excellent customer service skills.
• Proficient in Microsoft Office

Job Scope:

• Build and maintain strong relationships with new and returning clients.
• Respond promptly to inquiries, complaints, and concerns, fostering customer satisfaction and loyalty through strong relationships.
• Assist with onboarding new customers, clarifying company policies, and implementing retention strategies.
• Monitor customer feedback and satisfaction trends, providing actionable insights to management to enhance services.
• Work with internal teams to align strategies, maintain accurate records, and deliver performance reports to support business success.
• any adhoc duty assigned.

Requirements:

• Friendly, team-oriented, and skilled in problem-solving.
• Experience in the car leasing industry.
• Diploma or higher qualification in any field.
• Possession of a valid Class 3 driving license.
• Proficient in Mandarin to liaise with Mandarin speaking customers

[12 months contract, renewable]

We are looking to hire a candidate with prior experience in Salesforce development and operations support to join our team in driving continuous product development and operational support for a new Salesforce implementation. You will be collaborating closely with the project team, which includes the Product/Project Manager, Solution Architect, and Technical Services Consultant (where applicable)

Key Responsibilities:

· Oversee, manage multiple vendors and external providers of ICT services, work with team.

· Oversee daily operations across various departments to ensure seamless business execution.

· members from application and infra teams, to deliver project on time and within budget;

· Project Management (Scope, Budget and Schedule) including regular management reporting for maintenance and/or development projects;

· Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality;

· Participate and contribute in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation;

· Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual;

· Plan and perform user acceptance testing;

· Assess service requests for enhancements and maintenance of systems;

· Ensure Service Level Agreements for projects and incidents are met;

· Identify potential project risks and its implication to the organisation and to recommend mitigating measures to manage the risks;

· Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines; and

· Manage and resolve day-to-day IT related issues pertaining to application, infrastructure or security, to facilitate smooth running of daily operations

· Monitor and report on operational performance, including KPIs and metrics.

Skill Requirement:

· Minimum 7 years working experience in related field.

· Tertiary education in Computer/Computer Science or Electronics Engineering or Information Technology or equivalent.

· Project Management Certification or equivalent

· Relevant working experience as Project Manager/Scrum Master in at least 2 Agile/full project development life cycle.

· Relevant experience in web-based development.

· Working experience in handling daily IT operations matters.

· Working experience in .Net/J2EE applications.

· Familiarity with governance, adoption and training in RPA in enterprise IT environments.

· Working experience in government environment.

· Work experience and strong troubleshooting skills in resolving application, infrastructure (including desktop, server, network) and security related issues in a (Singapore) government environment is preferred.

· Strong analytical, conceptualisation and problem-solving skills.

· Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

· Results and customer oriented.

· Team player with strong organization and people handling skills.

· Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

[Order Number: 782382-R]

Responsibilities

• Manage the delivery, installation, and setup of bag-making machines at client sites, ensuring proper functionality and adherence to company standards.
• Conduct client training sessions on equipment operation, maintenance, and troubleshooting.
• Provide ongoing support by addressing inquiries, offering effective solutions, and performing routine maintenance to ensure long-term machine performance.
• Collaborate with the technical team in Japan to resolve complex technical issues and relay customer feedback for product improvement.

Requirements

• Non-experienced candidates are welcome to apply.
• Willingness to travel internationally as part of the job.
• Hands-on experience with industrial machinery is a plus.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Tan Sin Rou
EA Personnel Registration Number: R22106434
EA License no.: 07C5771

[12 months contract, renewable]

We are looking to hire a candidate with prior experience in Salesforce development and operations support to join our team in driving continuous product development and operational support for a new Salesforce implementation. You will be collaborating closely with the project team, which includes the Product/Project Manager, Solution Architect, and Technical Services Consultant (where applicable)

Key Responsibilities:

· Oversee, manage multiple vendors and external providers of ICT services, work with team.

· Oversee daily operations across various departments to ensure seamless business execution.

· members from application and infra teams, to deliver project on time and within budget;

· Project Management (Scope, Budget and Schedule) including regular management reporting for maintenance and/or development projects;

· Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality;

· Participate and contribute in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation;

· Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual;

· Plan and perform user acceptance testing;

· Assess service requests for enhancements and maintenance of systems;

· Ensure Service Level Agreements for projects and incidents are met;

· Identify potential project risks and its implication to the organisation and to recommend mitigating measures to manage the risks;

· Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines; and

· Manage and resolve day-to-day IT related issues pertaining to application, infrastructure or security, to facilitate smooth running of daily operations

· Monitor and report on operational performance, including KPIs and metrics.

Skill Requirement:

· Minimum 4 years working experience in related field.

· Tertiary education in Computer/Computer Science or Electronics Engineering or Information Technology or equivalent.

· Project Management Certification or equivalent

· Relevant working experience as Project Manager/Scrum Master in at least 2 Agile/full project development life cycle.

· Relevant experience in web-based development.

· Working experience in handling daily IT operations matters.

· Working experience in .Net/J2EE applications.

· Familiarity with governance, adoption and training in RPA in enterprise IT environments.

· Working experience in government environment.

· Work experience and strong troubleshooting skills in resolving application, infrastructure (including desktop, server, network) and security related issues in a (Singapore) government environment is preferred.

· Strong analytical, conceptualisation and problem-solving skills.

· Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

· Results and customer oriented.

· Team player with strong organization and people handling skills.

· Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

Since 2013, Joy Music Studio is an established music school in Marine Parade offering a variety of instrument choices and professionally equipped studios, we are known for our enthusiastic teachers and customized approach for learners.

We are currently looking for a motivated and friendly Customer Service and Operations Coordinator (Full-Time) to join our joyful team at our Marine Parade location.

Why choose us?

Our team is the heart of our music school so we work hard to create place where you will be proud to work here every day. Below are some of the benefits we offer:

· Competitive Salary and Bonus Incentive Programs

· Paid Annual Leave and Medical Leave

· Medical Insurance Coverage

· Mentorship and training support

· Fun, energetic environment where the entire team often collaborate musically together

· Employer sponsorship of related certification/skills development

· Special rates for music lessons at our school

· Convenient location and good food next to Marine Parade MRT and Parkway Parade Mall

Commitment Requirement:

· Commitment levels: Full-Time 42 hours/week, on-site (5 days per week)

· Available to work on weekends (9am-5pm) and weekday afternoons/evenings (11am-7pm)

Role & Responsibility:

Sales

• Respond effectively to enquiries (walk-in customers, online, email, phone) and proactively manage customer leads to encourage trial sign-ups
• Nurture lead funnels, arrange for trial lessons, and sign-up new students

Operations & Customer Service

• Oversee day-to-day operations and administration at the centre
• Maintain and organize software used for scheduling, customer management, invoicing
• Prepare and send student invoices accurately and on-time
• Coordinate communications between the school, parents, students, and teachers effectively

School Activities, Marketing & Promotions

• Support marketing/promotion activities when requested
• Help plan or coordinate school activities such as concerts, workshops, camps, programs

Help create a friendly, positive, and professional environment within the school

• Greet students/parents and create a warm, welcoming environment
• Build and maintain good relationships with parents and students
• Assist with training/orientation new team members

We’d love to hear from you if:

• Business or music related diploma or degree
• You have at least 1 year experience working in music or education/tuition related industry OR in customer-facing or operations related roles
• You possess key skills for the role: personal initiative, detail-oriented, team player, problem solving, multi-tasking, reliable, and responsible
• You smile A LOT with a friendly, cheerful personality and confident communication skills
• You enjoy working with children and teens
• Skills/Experience related to music, performance arts, or music production a BONUS
• Fluent in Mandarin a BONUS

To apply, please send your CV and Cover Memo to [email protected]. We look forward to hearing from you!

• Provide frontline services to residents and visitors
• Respond to internal and external emails and calls
• Handle collection of Monthly Home Payment and petty cash
• Schedule, liaise and arrange with various institutions for residents’ medical needs
• Prepare and submit internal report and assist in relevant regulatory reports
• Assist with filing, maintain and update customer documentation as needed
• Handle orders in CRM and deliveries from vendors including inventory management
• Handle submission of staff claims (eg. Medical Claims, OT etc)
• Prepare meeting rooms to facilitate family conference and to facilitate visit from potential sponsors
• Oversee the operations of service counters
  
  Requirements
• At least 1 year of relevant working experience
• Minimum GCE ‘N Level or above
• Knowledge of MS Office; Words, Excel
• Customer service experience preferred, good in organizing and putting things in order
• Team player, friendly disposition, enjoys interaction with people

Location: Henderson (Bukit Merah)/ Yio Chu Kang

Job Scope

- Attend to customers’ inquiry

- Prepare and process Air Export booking request

- Arrange for collection of cargo at customers’ premise

- Provide booking confirmation and flight details to customers

- Mange customers’ expectations and complaints

- Correspond with overseas offices on shipment status and inquiries

- Verify invoices from vendor

- Prepare customers’ report

Requirement

- Must be familiar with Microsoft Word and Excel

- Must be able to work independently

- Must be able to converse in English for handling English speaking clients through email and phone

- Must possess a sense of urgency and responsibility in work

- Outgoing personality

- Willing to learn with good attitude

- Prior work experience in this industry is not required, but will be at advantage

- Training will be provided

Mon to Fri 8.30am - 6pm

Job Description:

• Handle and reply to Retailers’ and Regulator’s enquiries accurately and timely
• Contribute and meet the KPI of both personal and team targets
• Conduct and support Retailers for Market Trial
• Work in close collaboration within team and internal departments for UAT and other tasks assigned
• Analyse situation and provide with the best appropriate solution
• Any other duties assigned by the supervisor

Job Requirements:

• Min Diploma
• Knowledge in systems (e.g., SAP) will be an advantage

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Description

• Industry/ Organization Type: Freight Forwarding / Transportation
• Position Title: Customer Service Executive (Freight Forwarding)
• Working Location: Jurong East
• Working Hours: 5.25 days (Monday to Friday 9 AM - 6 PM, Alternate Saturdays half day)
• Salary Package: Basic Salary up to $3,000 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Coordinate shipment schedules, bookings, and document preparation required for international shipping (air, sea, and road transport).
• Ensure accurate and timely data entry for tracking shipments, processing orders, and providing quotes.
• Work closely with customs brokers to help clear goods through customs, providing necessary documentation and information as needed.
• Monitor shipments from the point of origin to the final destination, proactively communicating any delays and managing client expectations.
• Develop and sustain strong relationships with clients, understanding their needs and offering solutions to enhance their logistics experience.
• Resolve any issues that arise during the shipping process in a timely and effective manner.
• Prepare reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Experience in Shipping/Logistics within the freight forwarding industry is preferred.
• Excellent communication and interpersonal skills, with the ability to handle inquiries and negotiations diplomatically.
• Basic understanding of international trade, shipping regulations, and documentation.
• Ability to problem-solve and provide timely resolution to customer issues.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68609 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Highlights

• Challenging Job
• Opportunity to work in an Airline Cargo Industry

Job Description

Responsibilities:

• Handle cargo booking, changing bookings and maximize bookings on flights
• Manage overbooking or backlog
• Monitor cargo lying list
• Reallocation of space
• Liaise with agents and HQ on operation issues
• Perform flight planning and prepare cargo related reports
• Work closely with our airline principles, and develop a good working relationship with key freight forwarders and GHA to achieve company objectives
• Any other duties as assigned by the Manager

Requirements:

• Minimum GCE ‘O’ Level or equivalent
• Experience in cargo / airfreight industry will be an advantage
• Self-motivated, resourceful and able to work independently with pro-active attitude
• Proficient in MS Office
• 5.5 work week for this position
• Singaporeans & PRs only

Job Summary:

• UP to S$3,000
• 5 days’ work week (8.30am - 5.30pm)
• Location: Bedok

Job Responsibilities:

• Play an active role in delivering service excellence, enhancing customer satisfaction and provide consistent quality customer service.
• Liaise with customers on incoming queries, ensuring timely and effective execution of customer orders, handling stock allocation, processing of delivery orders and invoices.
• Handle claims received from customer.
• Handle office reception duties include attending to incomings calls and faxes.
• Liaise with forwarders to arrange pickup, fumigation, perform bookings and advise shipment details to customers.
• Prepare documentations relating to Certificate of Origin, Letter of Credit shipments, etc.
• Proper keep and filing of import / export documents.
• Responsible for any other general admin duties.
• Perform any other duties assigned by the superior.

Job Requirement:

• Prior experience in order/sales admin support
• Ability to work in a fast-paced environment to work independently and in team settings
• MS Office proficient

For a quick response, you may call or WhatsApp to +65 6902 8789 in the following format.

Position applied:

Name:

Alternatively, you may send your application and resume in MS Words format to [email protected]

**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

Nancsi Goh Pek Cheng

Registration Number: R24123939

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Job Highlights:

Nearest MRT: Upper Thomson

Working hours: Monday - Thursday: 8.30am - 6.00pm, Friday: 8.30am - 5.30pm

Salary: up to $2,390 per month

Contract duration: 12 months

Job descriptions:

• Handles feedback pertaining to Vocational Licencing Matters (outbound calls and emails)
• Comfortable in speaking to members of public
• To work closely with both internal and external stakeholders to resolve feedback
• Familiar with common office tools such as Microsoft office, outlook etc
• Follows guideline on feedback handling

Job requirements:

• Only Singaporean.
• Minimum Diploma in any related discipline.
• Proficient in Microsoft Office.
• Mandarin speakers required to liaise with elderly and foreign driver.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See

R23114253

BGC Group Pte Ltd (Outsourcing )

EA 05C3053

Job Descriptions

• Co-ordinate the servicing, repairs and monitoring of smooth operations of Fault Management Centre, location is west of Singapore
• To act and respond to faults / incidents / complains as per established SOP
• Generating Fault Reporting
• Support in other roles as may be instructed by facility supervisor

Requirements

• Min N Level or Nitec and above education.
• At least Two (2) years of relevant experience dealing with customers in a frontline / call center experience
• Candidate with facilities maintenance experience will be prefered or deal with fault / repairs reporting for buildings.
• Be proficient in English and one other language, computer literate, adequate typing skills
• Able to handle and swiftly respond with proper etiquette to telephone calls, emails received.

12 hours shift (8.30am to 8.30pm, 8.30pm to 8.30am)

Based in Tagore Lane Office

Able to work on shifts

Good in communication.

Benefits Summary:

• 5 day work week: Monday to Friday
• 9am to 6pm
• Central Area
• Fresh graduates are welcome to apply!

Job Description:

• Conduct follow-up calls to clients.
• Support clients in completing their applications through the bank system.
• Coordinate pending documentation with clients and the processing team.
• Prepare and submit daily reports to management.
• Address and resolve objections effectively.
• Work closely with relevant departments to resolve client issues and concerns.

Job Requirement:

• No relevant experiences are needed (training will be provided).
• Minimum qualification: "N" Level.
• Possess good phone etiquette.
• Willingness to learn.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your data and/or resume to prospective employers for the evaluating, processing and administration by the company relating to this job application.

*We regret to inform you that only shortlisted candidates will be notified*
We wish you all the best in your career search.

You are welcome to visit our website at www.rkgroup.sg

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

• Basic Salary: $4,500 to $5,500 Basic + 2 months Variable Bonus

• Possess X-Ray (XRD/XRF) product experience

• Europe MNC

Our client is a Europe MNC & a global leader of instrumentation equipment in the semiconductor & pharmaceutical industry.

Responsibilities

• Responsible for commissioning, installation, maintenance & repair of current installed base of XRD & XRF for APAC.
• Provide Service Support & Basic Training after installation

Requirement:

• Diploma/ Degree in Engineering
• Possess experience in X-Ray (XRD/ XRF) product.

Kindly email your resume in a detailed Word format to

[email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License Number: 02C4944

Registration Number: R1217882

Posting Personnel: Yeo Yi Rong

Tel: 6950 9757

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We are currently seeking a proactive Clinic Executive to join our dynamic team. The Clinic Executive will be responsible for providing outstanding customer service and assisting our doctors in delivering excellent treatments.

The suitable candidates can expect the following attractive benefits package:

- Attractive remuneration package with 5 days work week

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Responsibilities:

• Provide excellent customer service, including addressing customers’ inquiries and providing support throughout their treatment journey.
• Check-in customers, record the visits and update customer information on internal database.
• Responsible for daily check on stock usage and patch recording or data entry of any differences.
• Maintain the cleanliness and organization of the reception area, including updating posters and brochures.
• Assist customers with electronic purchases and account access on their mobile devices.
• Facilitate sign-in and out procedures for customers.
• Assist doctors with pre and post-treatment services, including pre-numbing and post-masking procedures.
• Escort customers to and from the doctor's room, ensuring their comfort and satisfaction.
• Ensure adherence to clinic procedures and protocols.
• Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.
• Assist consultants to prepare the sales documents and consent annex.
• Handles booking of appointments, sending appointment reminders via WhatsApp
• To make follow-up calls after clinic visits to provide advice about post-treatment care and book review appointments with doctors.
• Step-out and events to generate leads of awareness.
• Assist in any other clinic-related matters as required.

What We're Looking For:

• Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.
• Experience in customer service and/or hands-on facial treatments preferred; basic math skills required.
• Strong customer service skills with excellent communication abilities.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in stock administration and inventory management.
• Comfortable with electronic payment systems and mobile device usage.
• Ability to assist doctors with pre and post-treatment procedures.
• Willingness to adapt and participate in job rotation and career path planning.
• Excellent organizational abilities with a high level of attention to detail.
• Proficient in IT systems
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

Join us in providing exceptional care to our customers and contributing to the success of our clinic.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

The SKILT Centre – the SpecialKids Intervention, Learning and Therapy Centre established in collaboration with SpecialKids Child Health & Development Clinic, provides a holistic series of programmes that target individuals aged 2 and upwards, through teenage years.

Role

As a Service Relation Officer, you will be the first point of contact for telephone, email, in-person, WhatsApp, and any other communication channel adopted.

Role & Responsibilities

• Greet and meet people coming into The SKILT Centre and direct them to appropriate areas
• Efficient handling of call inquiries and providing general information of services in The SKILT centre
• ·Screen telephone calls, emails, WhatsApp, and any other communication method adopted, record and relay messages
• Administer registration, take referrals, schedule appointments, and maintain efficient appointments time slots and package sessions
• Generate and calculate invoice, record, collect payment, and issuance of receipts on time
• Handle changes in billing, refunds, and credits.
• Handle closing, settlement, and payment collection
• Provide cross-coverage of other Service Relations Officer who may be on leave.
• Support operation functions as and when needed
• Monitor general hygiene and cleanliness of The SKILT Centre
• Any other ad-hoc duties assigned by the management

Requirement

• Fresh Diploma holders are welcome
• GCE ‘O’ Level or equivalent with 2 years’ working experience in administration, customer service and/or receptionist role
• Good interpersonal and communication skills
• Able to speak mandarin to mandarin speaking parents
• Positive working attitude and customer centric mindset
• Customer service mindset
• Meticulous and organised with attention to detail
• Ability to work independently and as a team.
• Enjoy working in fast-paced environment
• Proficient in MS Office
• Hard working and keen to learn
• Able to work on Saturdays

Location

Upper Thomson

5.5 days

Benefits

· Medical & Health insurance

· Professional development

· AWS and Variable Bonus

Job Type

Full-Time

Salary

$2,500.00 - $3,500.00 per month

We regret that only shortlisted candidates will be notified.

Administrative Executive (1 Year Renewable Contract)/ Customer Service Officer

• Provide support for administrative tasks such as printing, scanning, filing, data entry, reception/mailroom.
• Responsible in handling Administrative duties and Customer Service.
• Working Hours: 9am to 6pm(Monday to Friday).
• Work location: Raffles Place
• Contract is rewable depending on performance.
• Working experience in Financial/Banking instituition or MNC is preferred.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Kelvin (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Customer Services / Admin Coordinator

• Working Days: 4 weekdays + 1 weekend
• Working Hours: Weekdays (10.20 am to 7.20 pm), Weekends (8.30 am to 6.30 pm)
• Salary Range: $ 2200 - 2800
• Location: Tiong Bahru

1) Customer Service

Attend to all walk-in potential customers and existing parents, phone calls, WhatsApp messages and emails promptly and professionally
Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
Upkeep of Centre’s student management system and perform audit of system regularly

2) Administration

Prepare invoices and handles payment collection
Prepare debtors listing and send reminders for late payment
Maintain petty cash and prepares daily collection report
Perform ad-hoc duties assigned by Manager

3) Teachers’ Support

Support teachers in photocopying and preparing of materials and resources
Assist teachers in the dismissal of classes and attendance taking
Participate in file checking and results tracking

Job Requirement:

- With Diploma in any discipline
- With relevant customer service experience is preferred
- Proficient with Microsoft Word, Excel, Google Drive & computer literacy

Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Location: Ang Mo Kio
• Monday - Friday: 8.30am 5.30pm
• AWS +VB

Our Client is Innovative solutions provider specializing in engineering, technology, and services for diverse industrial applications.

Responsibilities:

• Provide exceptional customer support to corporate clients, managing orders and requests from start to finish.
• Respond promptly to customer inquiries, including requests for quotations, service support, and documentation.
• Prepare and submit accurate quotations to customers in a timely manner.
• Handle and submit necessary documentation via customers’ management systems as required.
• Proactively update customers on order status and shipment schedules.
• Maintain accurate and up-to-date records of spare parts price lists for customers.
• Coordinate with customers, forwarders, and internal departments to fulfill orders and ensure timely shipment execution.
• Prepare and submit documentation to assist customers with customs-related queries.
• Collaborate with internal teams to address customer issues and implement solutions effectively.

Requirements:

• Diploma or Degree holder with a minimum of 3 years of relevant experience.
• Candidates with more experience may be considered for senior roles with higher remuneration.
• Strong proficiency in spoken and written English; proficiency in Mandarin is advantageous for liaising with Mandarin-speaking associates.
• Possess a customer-focused mindset with excellent organizational and analytical skills.
• Meticulous, hardworking, and able to work independently with minimal supervision.
• Demonstrates a proactive attitude, self-discipline, and a "Can Do" mindset.
• Maintains high integrity and confidentiality in handling sensitive information.
• Team player with the ability to work independently and proactively.
• Capable of managing tight schedules, handling high volumes of requests, and maintaining composure under pressure.
• Willing to work after office hours when required.
• Strong communication, interpersonal, and influencing skills to engage effectively with diverse stakeholders.
• Experience managing multiple projects or engagements with short deadlines is a plus.

Apply now for this exciting opportunity to be a Customer Service Coordinator.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Assists guests, residents and visitors, provide customer service support for, area locations and other concierge service needs. Complete records, reports and other administrative duties as required and assigned.

Responsibilities:

• Display a good disposition with warm and professional greeting to all those entering the property.
• Answers telephone line in professional manner with good phone etiquette.
• Maintains accurate records of service requests, logs of service requests and tracks the status.
• Responds promptly with accurate and comprehensive information according to the specific request.
• Provides administrative assistance to the Property Manager and members of the property management team.
• Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.
• Follows security and emergency procedures as defined for the property and responds to emergency situations calmly and efficiently.

Requirements:

• Minimum O levels or other relevant professional certification.
• Experience in customer service or frontline work is a strong advantage.
• Good interpersonal and communication skills.
• Positive, friendly disposition and customer service orientated.
• Attentive to details, well organized and team player.
• Open to work rotating shifts.

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary.
2. Expected salary.
3. Notice Period.

• Process customer orders promptly with accuracy.
• Handle inquiries, complaints, and resolve customer issues.
• Ensure orders are delivered smoothly and correctly.
• Manage and archive customer service documents efficiently.
• Provide administrative support as needed when assigned.

Requirements:

• Minimum Nitec/Dip with at least 1-2 years of working experience.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job Description:

• Deliver prompt and efficient service to order processing via call centre hotline, email, sales order
• Ensure that critical information with regards to urgent delivery, special timing request are communicated and followed up with the delivery section till completion of delivery
• Ensure procedures for processing of item with sales restrictions, orders that require price approval and other principal specified requirements are strictly adhered to
• Manage and co-ordinate the flow of information between customers, principals, warehouse and delivery team concerning status of orders/ delivery arrangements and wrong orders.
• Verify and analyze information provided. Resolve issues on the spot whenever possible, otherwise assign task to relevant departments for resolution or rectification of feedback.
• Provide admin support when necessary. E.g. Filing, data entry, retrieval of documents, etc or any other duties assigned.

Job Requirements:

• Min Diploma

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a permanent part-time Customer Service Executive.

Customer Service Executives are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:

• Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
• Assist in student enrolments (enquiries, assessments, registration, etc.)
• Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
• Record keeping
• Establishing excellent rapport with parents, children and teachers
• Responsible for maintaining brand standards (image and presentation, safety and hygiene)
• Ensuring a positive and nurturing learning environment

Requirements:

• Minimum 'N' Level
• Training will be provided
• Speak standard English (required)
• Bilingualism is an advantage

Flexible working arrangement:

• Min 6 months commitment
• Min 3 working days in a week
• Mon to Fri: 1pm to 9pm ($12 per hour)
• Sat and Sun: 9am to 6:30pm ($15 per hour)
• Able to start work immediately
• Working location: 896 Dunearn Road, Link@896, #01-13, Singapore 589472

Important: Please email your resume directly to [email protected]

Please only apply if you meet the requirements.

Only short-listed candidates will be contacted for an interview