*Seeking for an Assistant Relationship Manager with minimum 3 years of experience as an Assistant RM and/or Credit analysis in Corporate Banking experience sector*

THE COMPANY

Renowned for their solid brand and bank’s culture, the company is well-received and accepted by their employees. The bank is currently seeking for an Assistant RM to be part of their team.

JOB RESPONSIBILITIES

• Assist the Corporate Banker's coverage and managing of the clients
• Conduct credit analysis, write credit papers and reports
• Perform credit reviews for the bank’s client
• Liaise with customers on any queries
• Monitor the bank’s loan portfolio
• Assist in the funding operations
• Ensure proper KYC and documentation
• Collaborate effectively with other internal and external stakeholders

JOB REQUIREMENTS

• Degree in Business Major in Finance/Economics/Commerce/Accountancy or ACCA or any other relevant education
• Minimum 3 years of experience as an Assistant RM and/or Credit analysis in Corporate Banking experience sector
• Highly analytical, focused, has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Our client, an exciting and innovative fitness company located in Singapore, is expanding. They value self-development, career progress and most importantly a healthy working culture. Join them in this journey as a:

Head Trainer / Assistant Sales Manager

We are looking for someone who:

· Has a strong work ethic and responsibility

· Has high expectations in getting things done

· Is self-driven / motivated

· Is a People person

· Has a high EQ

· Is adaptive & flexible

· Is passionate about fitness and fitness for clients & transformations

· Has basic knowledge on nutrition

Job Description:

· To handle new trainees in all aspects, organise and plan all upcoming classes with the team.

· To work closely with owner and relevant team, to discuss and come up with new strategies regarding sales and training methods.

· Take part, socialise and assist in events held by the company.

· Research and understand new trends in the fitness industry.

Requirements:

· CPT cert, CPR & AED

· Be able to handle group classes

· Planning and organising skills

· High communication skills

· People management skills

· Knowledge in Hyrox training, techniques and race preparation

· At least 2 years in the fitness industry

· worked with at least 100++ clients

Remuneration:

Pay: $2500 - $5500 depending on experience and qualifications (with 2 months’ probation), salary is base pay + commission

Additional benefits:

· 50% off exclusive Ems Certification (Recognised overseas)

· Complimentary team tickets to major fitness events such as Standard Chartered events, Hyrox , Spartans , and many more

· CPF

· Medical benefits

Work Arrangements:

• Work Location: In person

Please submit your updated and comprehensive CV to: [email protected] for a P&C discussion. Your CV should be updated and in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date.

For quicker processing, please indicate the position applied for on the subject header. We regret to inform that only shortlisted candidates will be notified. However, if you are not selected, we will explore other positions for you, in the near future. All applications will be treated with the strictest confidence.

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provides challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find a strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Our client advocates fair employment practices, recruits talents based on merit and fit with their corporate values and complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. They are committed to achieving diversity and creating an inclusive working environment. They welcome all applications irrespective of social and cultural background, race, gender, age, religious belief or nationality.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Grace HR Solutions will be collected, used and disclosed by or on behalf of Grace HR Solutions to determine or investigate your suitability, eligibility or qualifications for employment with Grace HR Solutions and/or its clients and manage your application for employment with Grace HR Solutions and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

ANDY LUCAS | CEI No: R24123824 |

Grace HR Solutions | EA Licence No: 22C1305 |

UEN: 53456396A

Company Overview

Grace HR Solutions is a boutique professional recruitment consultancy involved in the recruitment of permanent, contract, and temporary positions. We are fully committed to achieving excellence in every assignment through leveraging our vast candidate pool, industry connections, and strategic insights. As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services. We strive to be efficient and effective in matching the right candidate to the right job. Reach out to us to discover even more about how we can help you with all your staffing needs or your own career.

Job Type: Full-time

Pay: $2500 - $5500 depending on experience and qualifications (with 2 months’ probation), salary is base pay + commission

Schedule:

• Monday to Friday, 7:30 a.m. to 4 p.m.
• Saturday, 8:30 a.m. to 2:30 p.m.

(Other flexible working hours are subjected to clients arrangements and classes held.)

Location:

• Singapore (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $2,500.00 - $4,000.00 per month

Benefits:

• Employee discount
• Flexible schedule
• Gym membership
• Professional development

Schedule:

• Monday to Friday
• Weekend availability

Supplemental Pay:

• Commission pay
• Performance bonus

License/Certification:

• CPT (Required)

Work Location: In person

Note: Internally, the role is known as a Lead Business Consultant or Principal Business Consultant (ABOR).

Who we are:

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general.

SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry leading, full, front-to-back offering for our clients.

SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.

The position

The APAC Market Unit is looking to identify high calibre, professional consultants across all levels to join a newly formed client team (4 days per week, 1 day from SimCorp office / home). This is not a traditional Simcorp consulting engagement where you just deliver a solution. You will have the ability to work within a highly regarded customer business participating in the delivery of solutions using a wide variety of tools that are part a leading-edge agile tech platform. You should be prepared to be rewarded with a rich development opportunity whilst flexing and growing your existing knowledge of the Simcorp One platform.

This is a unique experience to partner with one of the world's leading Sovereign Wealth Funds. The team of consultants will have an integral part in achieving customer satisfaction and accelerating our client’s projects to success.

We are looking for consultants to join the team in early Q1 2025 and will consider, Principal or Senior Business Consultants to act as Ambassadors for SimCorp, delivering top class client service for the duration of this project.

Previous experience working with SimCorp Dimension is essential.

In the role of Software Development Manager, ABOR, you will be expected to take an active role in the ABOR service line to improve implementation expertise, know-how of ABOR consultants within our market unit and beyond.

Key responsibilities

• Oversee the development of SimCorp Dimension® to the client’s platform
• Monitor the results and quality of SimCorp Dimension® implementation to the client’s platform
• Oversee the development of solutions and provide technical expertise on the development of SimCorp Dimension® and its features, ensuring that appropriate security and risk factors are considered
• Assist the client to achieve full business value in their implementation
• Designing client specific solutions based on SimCorp standard systems and offerings.
• Act as a trouble-shooter when difficult technical issues occur.
• Act in the capacity of an extension of the customers business driving successful outcomes in an efficient manner.
• Potentially responsible for mentoring other employees.
• Consultants will participate in all aspects of implementation, including design, configuration, integration, and training.
• Depending on areas of expertise, consultants will be made responsible for one or more streams in the project
• Advising on process improvements through better use of Dimension.

What we value

Most importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to be good at several of the following and be able to - and interested in - learning the rest.

• Oversee the development of SimCorp Dimension® to the client’s platform
• Monitor the results and quality of SimCorp Dimension® implementation to the client’s platform
• Oversee the development of solutions and provide technical expertise on the development of SimCorp Dimension® and its features, ensuring that appropriate security and risk factors are considered
• Asset Management – Front, Middle or Back Office workflow understanding
• Methodical, hardworking, enthusiastic and an ability to work well under pressure.
• Degree/master's within Finance, Economics, Accounting.
• Experience and knowledge within accounting standards / regulations e.g. IFRS9, USGAAP, Tax
• Experience and knowledge with the financial services industry
• Several years of experience supporting SimCorp Dimension solutions, covering the following topics:

o Investment/Financial Accounting

o Fund Accounting

o General Ledger Accounting

o Reconciliations

• Constantly willing to expand your knowledge of SimCorp Dimension®  and the clients’ businesses in order to ensure that clients get the optimal configuration and workflow.
• Are result driven, creative, and analytical with a global perspective.
• Have excellent communication skills and proficiency in English.
• Strong sense of ownership and accountability
• An attitude to make things happen and an ability to work under pressure to manage successful outcomes for Simcorp and the customer.

Benefits:

In addition to the traditional benefit scheme, we provide a good work & life balance and opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take. Visit our career pages to learn more about working at SimCorp: www.simcorp.com/career

Since SimCorp operates in 20+ offices worldwide, the benefits package may vary from country to country.

Next Steps

Please click below to apply and to learn more about the vacancy and what SimCorp offers regarding salary, benefits, and perks.

Please note only applications sent through our system will be processed. Applications are continuously assessed, so please send your CV in English as soon as possible. If you are interested in being a part of SimCorp but are not sure this role is the right fit, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to help you discover the right role for you. The approximate time to consider your CV is three weeks.

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

By Joining our team, you will have the chance to:

• Become part of a thriving company comprising collaborative, curious, courageous, and capable employees
• Explore a multitude of exciting learning and development opportunities, supported by our unique learning guild
• Engage with highly skilled and supportive colleagues, each bringing their diverse backgrounds and perspectives
• Join a company that not only values but actively dvocates for Diversity, Equity, and Inclusion, fostering a truly inclusive and empowering environment

*Seeking for a Loan and Treasury Operations AM/AVP with relevant 7 years of Banking- Loan operations OR Loans AND Treasury operations experience*

THE COMPANY

Rooted in their commitment and service to their clients, the company has a well-received yet stable brand within the Banking sector. They currently seek a Loan and Treasury Operations (AM/AVP) to be part of their Operations team.

JOB RESPONSIBILITIES

• To be part of the Loan and Treasury Operations
• Handle Treasury products (FX, Derivatives, Bonds, Money Market)
• Handle Loans from Corporate bank
• Handle relevant Operations project
• Handle IT system (SWIFT)
• Prepare relevant Operations, MAS reporting
• Write and improve Operations policies
• Work closely with other business stakeholders

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics/Commerce or any other relevant education
• Minimum 7 years of relevant loan and treasury operations experience in Banking industry OR 7 years of loan operations experience
• Meticulous, organized, team player and has good interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Our Client is in the Environmental Industry. Due to their current expansion plan, they are looking for an Finance Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Responsible for full sets of accounting, financial management reports, financial audit and generation of Inventory Report
• Review and Approve Financial Submissions and manage cash flow
• Responsible for GST, Taxation and Annual Surveys
• Responsible on compilation of Trader Profit & Loss
• Manage tracking & reporting from the trading platforms.

Requirement

• Min Bachelor’s degree in finance & accounting
• Min 5 years of experience in financial reporting
• Experience in commodity trading and metals will be added bonus
• Knowledge or experience in currency hedging

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Our client is a global MNC in Chemical industry. Due to their current expansion plan, they are looking for a Business Development Manager to join their Sales Team from Biopharmaceuticals division, in hopes of developing the current high performing team. They are located in the West area.

Duties of Business Development Manager:

• Identifying and cultivating business prospects.
• Nurturing relationships with current collaborators and partners.
• Engaging with various stakeholders at different organizational levels.
• Conducting market and competitor research.
• Participating in negotiations and transaction.
• Any other adhoc duties as assigned by supervisor

Requirements:

• Degree in Pharmacy / Lifescience/ Business or related field
• At least 5 years experience in cell & gene therapy or related field, with exposure in Contract Development and Manufacturing Organization
• Comfortable with travelling in both local and overseas. Possess regional exposure is advantageous for new market penetration

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Job Responsibilities:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long-term development of the company
• Main point of contact with external stakeholders

Job Requirements:

• Previous experience in the Guest/Customer service field
• Knowledge and background in basic photography
• Previous experience in a retail sales field
• Work in a fast paced and changing environment

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Project Manager to join their Project Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Project Manager:

• Manage and execute projects across local and regional locations.
• Review tender documents and contracts to ensure project alignment.
• Plan schedules and coordinate on-site activities with project teams.
• Attend client, consultant, and contractor meetings to discuss project progress.
• Collaborate with sales team as needed to support project-related goals.
• Ensure compliance with Workplace Safety and Health standards at project sites.

Requirements:

• Diploma in Mechanical Engineering
• 3 - 5 years project management experience in relevant industry
• Experience with ACMV and possess own transport is an added advnatge

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a well-established food and beverage company.

• Led Area Managers to achieve sales targets and ensure smooth daily operations in compliance with regulations.
• Managed tenant relationships, lease renewals, rental collections, and sourcing for vacant stalls.
• Oversaw financial performance, proposed improvements, and led renovation projects.
• Maintained quality standards and developed teams through feedback and performance evaluations.

Requirements:

• Diploma in F&B/Supply Chain or equivalent
• At least 5 years of experience in managing foodcourt operations.
• Proficient in Microsoft Office and Google Suite

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Note: Internally, the role is known as a Lead Business Consultant or Principal Business Consultant (IBOR).

Who we are:

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general.

SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry leading, full, front-to-back offering for our clients.

SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.

The position

The APAC Market Unit is looking to identify high calibre, professional consultants across all levels to join a newly formed client team (4 days per week, 1 day from SimCorp office / home). This is not a traditional Simcorp consulting engagement where you just deliver a solution. You will have the ability to work within a highly regarded customer business participating in the delivery of solutions using a wide variety of tools that are part a leading-edge agile tech platform. You should be prepared to be rewarded with a rich development opportunity whilst flexing and growing your existing knowledge of the Simcorp One platform.

This is a unique experience to partner with one of the world's leading Sovereign Wealth Funds. The team of consultants will have an integral part in achieving customer satisfaction and accelerating our client’s projects to success.

We are looking for consultants to join the team in early Q1 2025 and will consider, Principal or Senior Business Consultants to act as Ambassadors for SimCorp, delivering top class client service for the duration of this project.

Previous experience working with SimCorp Dimension is essential.

In the role of Software Development Manager, IBOR, you will be expected to take an active role in the IBOR service line to improve implementation expertise,  know-how of IBOR consultants within our market unit and beyond.

Key responsibilities

• Oversee the development of SimCorp Dimension® to the client’s platform
• Monitor the results and quality of SimCorp Dimension® implementation to the client’s platform
• Oversee the development of solutions and provide technical expertise on the development of SimCorp Dimension® and its features, ensuring that appropriate security and risk factors are considered
• Assist the client to achieve full business value in their implementation
• Designing client specific solutions based on SimCorp standard systems and offerings.
• Act as a trouble-shooter when difficult technical issues occur.
• Act in the capacity of an extension of the customers business driving successful outcomes in an efficient manner.
• Potentially responsible for mentoring other employees.
• Consultants will participate in all aspects of implementation, including design, configuration, integration, and training.
• Depending on areas of expertise, consultants will be made responsible for one or more streams in the project
• Advising on process improvements through better use of Dimension.

What we value

Most importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to be good at several of the following and be able to - and interested in - learning the rest.

• Asset Management – Front, Middle or Back Office workflow understanding
• Methodical, hardworking, enthusiastic and an ability to work well under pressure.
• Degree/master's within Finance, Economics, Accounting.
• Very good know-how in at least four of the following areas:

o Trade processing (incl. settlement),

o Swift messages

o Corporate action processing

o Collateral processing

o Reconciliation

o Valuation

o Data Import and Export (SimCorp Dimension®  Data Format Setup & Data Extractor)

o Broad asset classes coverage (listed, derivatives, credits/mortgages, illiquid)

• Constantly willing to expand your knowledge of SimCorp Dimension®  and the clients’ businesses in order to ensure that clients get the optimal configuration and workflow.
• Are result driven, creative, and analytical with a global perspective.
• Have excellent communication skills and proficiency in English.
• Strong sense of ownership and accountability
• An attitude to make things happen and an ability to work under pressure to manage successful outcomes for Simcorp and the customer.

Interested in this internal opportunity?

We will offer an attractive package whilst you are on this fixed term contract. If you would like to know more about this assignment, please contact Michael Paterson via email at: [email protected]. Incoming applications will be processed on an ongoing basis.

Benefits:

In addition to the traditional benefit scheme, we provide a good work & life balance and opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take. Visit our career pages to learn more about working at SimCorp: www.simcorp.com/career

Since SimCorp operates in 20+ offices worldwide, the benefits package may vary from country to country.

Next Steps

Please click below to apply and to learn more about the vacancy and what SimCorp offers regarding salary, benefits, and perks.

Please note only applications sent through our system will be processed. Applications are continuously assessed, so please send your CV in English as soon as possible. If you are interested in being a part of SimCorp but are not sure this role is the right fit, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to help you discover the right role for you. The approximate time to consider your CV is three weeks.

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

By Joining our team, you will have the chance to:

• Become part of a thriving company comprising collaborative, curious, courageous, and capable employees
• Explore a multitude of exciting learning and development opportunities, supported by our unique learning guild
• Engage with highly skilled and supportive colleagues, each bringing their diverse backgrounds and perspectives
• Join a company that not only values but actively advocates for Diversity, Equity, and Inclusion, fostering a truly inclusive and empowering environment

Note: Internally, the role is known as a Lead Business Consultant or Principal Business Consultant (Investment).

The position

The APAC Market Unit is looking to identify high calibre, professional consultants across all levels to join a newly formed client team (4 days per week, 1 day from SimCorp office / home). This is not a traditional Simcorp consulting engagement where you just deliver a solution. You will have the ability to work within a highly regarded customer business participating in the delivery of solutions using a wide variety of tools that are part a leading-edge agile tech platform. You should be prepared to be rewarded with a rich development opportunity whilst flexing and growing your existing knowledge of the Simcorp One platform.

This is a unique experience to partner with one of the world's leading Sovereign Wealth Funds. The team of consultants will have an integral part in achieving customer satisfaction and accelerating our client’s projects to success.

We are looking for consultants to join the team in early Q1 2025 and will consider, Principal or Lead Business Consultants to act as Ambassadors for SimCorp, delivering top class client service for the duration of this project.

Previous experience working with SimCorp Dimension is essential.

In the role of Software Development Manager specializing in Front Office (Portfolio construction, Compliance checks, Trading), your participation will be instrumental in the expansion of our market unit in a strategic vertical, for SimCorp.

Key responsibilities

• Oversee the development of SimCorp Dimension® to the client’s platform
• Monitor the results and quality of SimCorp Dimension® implementation to the client’s platform
• Oversee the development of solutions and provide technical expertise on the development of SimCorp Dimension® and its features, ensuring that appropriate security and risk factors are considered
• Assist the client to achieve full business value in their implementation
• Designing client specific solutions based on SimCorp standard systems and offerings.
• Act as a trouble-shooter when difficult technical issues occur.
• Act in the capacity of an extension of the customers business driving successful outcomes in an efficient manner.
• Potentially responsible for mentoring other employees.
• Consultants will participate in all aspects of implementation, including design, configuration, integration, and training.
• Depending on areas of expertise, consultants will be made responsible for one or more streams in the project
• Advising on process improvements through better use of Dimension.

What we value

Most importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to be good at several of the following and be able to - and interested in - learning the rest.

• Asset Management – Front, Middle or Back Office workflow understanding
• Methodical, hardworking, enthusiastic and an ability to work well under pressure.
• Experience as an Analyst or (Implementation) Consultant for asset managers, asset owners, banks or consulting firms
• Very good know-how in at least two of the following areas:

o Portfolio management (analyze, and optimize for investment decision-making)

o Trading and order management

o Compliance, regulatory and internal restrictions

o Performance measurement and attribution

o Risk management (market and liquidity)

o Regulatory topics, such as Solvency II (incl. ORSA) Instrument valuation and analytics (theoretical pricing)

• CFA, CIPM, FRM or other relevant certifications/designations are desirable
• Very good communication and consulting skills
• Strong sense of ownership and accountability
• An attitude to make things happen and an ability to work under pressure to manage successful outcomes for Simcorp and the customer.

Benefits:

In addition to the traditional benefit scheme, we provide a good work & life balance and opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take. Visit our career pages to learn more about working at SimCorp: www.simcorp.com/career

Since SimCorp operates in 20+ offices worldwide, the benefits package may vary from country to country.

Next Steps

Please click below to apply and to learn more about the vacancy and what SimCorp offers regarding salary, benefits, and perks.

Please note only applications sent through our system will be processed. Applications are continuously assessed, so please send your CV in English as soon as possible. If you are interested in being a part of SimCorp but are not sure this role is the right fit, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to help you discover the right role for you. The approximate time to consider your CV is three weeks.

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

By Joining our team, you will have the chance to:

• Become part of a thriving company comprising collaborative, curious, courageous, and capable employees
• Explore a multitude of exciting learning and development opportunities, supported by our unique learning guild
• Engage with highly skilled and supportive colleagues, each bringing their diverse backgrounds and perspectives
• Join a company that not only values but actively advocates for Diversity, Equity, and Inclusion, fostering a truly inclusive and empowering environment

• Support Senior Management in the development and implementation of business strategies. Facilitate and nurture strong client relationships while proposing partnership models (focused on legal aspects) for strategic collaborations.
• Establish and oversee the Contracts Department, managing all aspects of pre- and post-contract administration and tender processes, including procurement activities.
• Lead the team in cost planning and the preparation of tender submissions.
• Supervise the process of obtaining quotations, conducting negotiations, evaluating bids, making recommendations, and finalizing contracts.
• Collaborate with stakeholders to draft, review, negotiate, and execute contracts for marine construction projects. Ensure all agreements are accurate, comprehensive, legally compliant, and aligned with organizational objectives, including assessing obligations, payment terms, deliverables, and associated risks.
• Identify potential contractual and project-related risks, devising and implementing effective mitigation strategies.
• Review and validate monthly progress claims.
• Assess payment claims from subcontractors.
• Attend client and project site meetings to discuss costs, variations, and project-related matters. Coordinate with clients and consultants on key issues.
• Work closely with project managers, engineers, and relevant stakeholders to ensure adherence to contract terms and the achievement of project milestones.
• Track project budgets and expenditures, ensuring alignment with contract terms while identifying potential cost-saving opportunities.
• Provide legal advice and support to various teams, including drafting, negotiating, and managing contract documentation.
• Engage with internal and external legal advisors to address and resolve disputes.
• Prepare formal contractual correspondence to clients, consultants, and subcontractors, such as extension of time claims and other key notices.
• Maintain comprehensive records of contract activities and provide regular updates to senior management regarding contract status, risks, and challenges.
• Conduct regular reviews to evaluate contract performance, identify areas for enhancement, and optimize overall value delivery.

Requirements:

• Bachelor’s degree in Construction Management, Engineering, Business Administration, or a related field.
• At least 8 -10 years of experience in contract management in construction industry, including experience with large-scale projects.
• Legal knowledge and experience with contracts are preferred
• Good in presentation and negotiation skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Note: Internally, the role is known as a Lead Business Consultant or Principal Business Consultant, Investments. We are also hiring multiple opportunities for the team so we are using this pipeline requisition to funnel all our candidates for the team.

Who we are:

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general.

SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry leading, full, front-to-back offering for our clients.

SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.

Why is the role important to us:

At SimCorp, we facilitate the streamlining of investment decisions, accounting, and operations for major global financial institutions. We do this through IT systems, processes, and financial knowledge. Implementing our software by way of high-quality projects is at the core of what we do. To introduce our software to our clients, and deliver the outcomes they will adopt, business consultants are essential to us. In the role of Lead Business Consultant / Principal Business Consultant specializing in Front Office (Portfolio construction, Compliance checks, Trading), your participation will be instrumental in the expansion of our market unit in a strategic vertical, for SimCorp. We are outcome based driven with the objective to deliver high quality to our customers.

You will normally be working full-time on implementation projects, which require your expertise in the Front Office area. You will own specific work streams of the project plan, with direct engagement with our clients end users (portfolio managers, traders, compliance and performance team members) from designing solutions, to delivering outcomes for their final adoption.

You will act as an important sparring partner for SimCorp clients and effectively monitor, coordinate, and escalate issues as needed with projects stakeholders.

What you will be responsible for

Your accountabilities include but will not be limited to:

• Responsibility for major parts of SimCorp Dimension® implementation projects: You know the customers‘ requirements and processes related to the buy-side industry specifically asset managers, asset owners, insurers and outline solutions for optimal use of SimCorp Dimension®
• Oversee the development of SimCorp Dimension® to the client’s platform
• Monitor the results and quality of SimCorp Dimension® implementation to the client’s platform
• Oversee the development of solutions and provide technical expertise on the development of SimCorp Dimension® and its features, ensuring that appropriate security and risk factors are considered
• Close cooperation with the project manager and key role in developing projects to success
• Key contact for our customers for all questions in connection with SimCorp Dimension®
• Instruct and mentor less experienced colleagues on the job
• Identify opportunities to offer tailored services beyond the project scope to our customers in your role as a trusted advisor
• Contribute to improving best practices for implementation processes and promote topics across projects

What we value

Most importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to be good at several of the following and be able to - and interested in - learning the rest.

• Experience as an Analyst or (Implementation) Consultant for asset managers, asset owners, banks or consulting firms
• Very good know-how in at least two of the following areas:

1. Portfolio management (analyze, and optimize for investment decision-making)
2. Trading and order management
3. Compliance, regulatory and internal restrictions
4. Performance measurement and attribution
5. Risk management (market and liquidity)
6. Regulatory topics, such as Solvency II (incl. ORSA) Instrument valuation and analytics (theoretical pricing)

• CFA, CIPM, FRM or other relevant certifications/designations are desirable
• Ideally, you have SimCorp Dimension® experience or you are familiar with implementing and configuring financial software
• Very good communication and consulting skills
• Strong sense of ownership and accountability
• Flexibility to travel

Benefits:

In addition to the traditional benefit scheme, we provide a good work & life balance and opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take. Visit our career pages to learn more about working at SimCorp: www.simcorp.com/career

Since SimCorp operates in 20+ offices worldwide, the benefits package may vary from country to country.

Next Steps

Please click below to apply and to learn more about the vacancy and what SimCorp offers regarding salary, benefits, and perks.

Please note only applications sent through our system will be processed. Applications are continuously assessed, so please send your CV in English as soon as possible. If you are interested in being a part of SimCorp but are not sure this role is the right fit, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to help you discover the right role for you. The approximate time to consider your CV is three weeks.

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

By Joining our team, you will have the chance to:

• Become part of a thriving company comprising collaborative, curious, courageous, and capable employees
• Explore a multitude of exciting learning and development opportunities, supported by our unique learning guild
• Engage with highly skilled and supportive colleagues, each bringing their diverse backgrounds and perspectives
• Join a company that not only values but actively advocates for Diversity, Equity, and Inclusion, fostering a truly inclusive and empowering environment

We are recruiting for a multinational developer-owner-operator of real estate products and services across the property value chain. They are listed on the Main Board of SGX and has multiple real estate asset classes in residential, retail, commercial & business parks, industrial & logistics as well as hospitality. The Group has businesses in Southeast Asia, Australia, Europe and China.

As part of the Group Strategy and Planning team, you will be responsible in conducting macroeconomic, real estate, corporate finance research and analysis. You will be adding value by helping to generate actionable insights that deliver value to stakeholders. This role provides exposure to real estate across asset classes and geographies, and analytics in a business context and provides interaction with senior management, internal and external parties.

You will be responsible in preparing and presenting research briefs on topics impacting real estate investment and strategy decision making, including global and regional / country macroeconomic outlook, real estate sector fundamentals and business competitive research.

You will help to deliver calibrated and thoughtful market commentary for the Group’s annual management and board strategy discussions, leadership conferences and external audience, working with business units, help formulate house Views that map out investment, business model and product development implications.

Requirements:

You have a bachelor’s or Master’s degree in Economics, Real Estate, Business Administration or Finance with strong record of academic achievement with at least 5 years of relevant experience in economic, real estate or equity research. Job title and seniority will commensurate with the years of relevant experience.

You possess strong and structured analytical and written skills, ability to connect the dots between market research to business implications, intellectual curiosity, deep sense of ownership and strong attention to detail.

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 24S2282

​EA Personnel: R1109270

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Our client, a well-established work space, is seeking a dynamic, hard-working, and presentable customer relations representative to work on all Customer Service needs for their centre. Looking for a presentable customer relations representative to play a vital role in enhancing customer satisfaction and elevating employee morale.

• Work Life Balance.
• Dynamic working environment.
• Well established company.

You would be based on site to assist in daily operations.

Responsibilities

• Addressing customer concerns
• Resolving disputes
• Reception work
• New client management
• Liaising with various departments to provide timely solutions
• Responding to phone calls, emails, and chat messages from customers
• Updating customer profiles
• Documenting interactions to keep track of progress
• Acting as a liaison between the company and its customers
• Providing helpful solutions to customer needs.

Qualifications and Experience

• Education: Business Course.
• Experience: 2-5 years of front office experience.
• Must be based in Singapore already with legal rights to work - Required.
• Prior experience working in Co-Working spaces, Flexible Workspaces, Serviced Offices OR Hotel Front Desk is REQUIRED.
• As you will be dealing with international customers a high level of English is Required.
• Positive attitude with a wiillngess to be helpful to both internal and external customers.
• Willing to be proactive and multitask.
• Knowledge and skills.
• Secretarial skills.
• MS Office/computer skills.
• Customer service skills.
• Office management skills.

For more information about this role please contact Alex Beattie at +852 3892 2368 / [email protected].

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified.

Benefits

1. Attractive Compensation: Basic salary up to $2,400 with variable bonus.
2. Generous Leave: 14 days of annual leave.
3. Convenient Transportation: Company-provided transport from Serangoon MRT, Toa Payoh MRT, Jurong East MRT, and Bukit Indah (JB).
4. Perks at Work: Free lunch every Friday and fresh fruits every Monday.
5. Positive Work Culture: A harmonious and supportive workplace environment.

Job Description

As a Customer Service Representative, you will ensure smooth operations and excellent service delivery while collaborating closely with the team.

Responsibilities:

1. Manage day-to-day operational tasks efficiently.
2. Follow up and handle customer orders responsibly.
3. Perform well under pressure in a fast-paced environment.
4. Communicate and coordinate effectively with team members.
5. Execute other work tasks assigned by the supervisor.

Requirements

1. Customer-Oriented: Polite, pleasant, and committed to delivering excellent service.
2. Positive Attitude: Organized with strong problem-solving skills.
3. Team Player: Collaborative and able to multitask.
4. Flexibility: Willing to work on rotational weekends or shifts.
5. Integrity: Honest and reliable in fulfilling responsibilities.
6. Fresh Graduates Welcome: Entry-level candidates are encouraged to apply.

Additional Information

• Work Hours:Monday to Friday: 8:00 am - 5:00 pm.
  Rotational weekends (Saturday & Sunday): 8:00 am - 5:00 pm, as per roster.
• Work Location: 29 Tuas Ave 8
• Probation Period: 3 to 6 months, based on performance.

Mon to Fri 8.30am - 6pm

Job Scope

- Attend to customers’ inquiry

- Prepare and process Air Export booking request

- Arrange for collection of cargo at customers’ premise

- Provide booking confirmation and flight details to customers

- Mange customers’ expectations and complaints

- Correspond with overseas offices on shipment status and inquiries

- Verify invoices from vendor

- Prepare customers’ report

Requirement

- Must be familiar with Microsoft Word and Excel

- Must be able to work independently

- Must be able to converse in English for handling English speaking clients through email and phone

- Must possess a sense of urgency and responsibility in work

- Outgoing personality

- Willing to learn with good attitude

- Prior work experience in this industry is not required, but will be at advantage

- Training will be provided

5 days’ work week 0830 to 1800;

fix off on Sun and rostering off day on Sat, Tue, Wed or Thu

This position is to manage and update customer pertaining to Air Import Shipments activities

Job Description:

• To monitor closely assigned customers’ inbound shipments

• Work closely with respective overseas offices to monitor its uplift at point of export till its arrival

• Update customers promptly of delivery date and if any irregularity to inform them

• Maintain close communication with overseas offices, internal customers, authorized contractors and ground handling agents to track closely its arrival and customs clearance

• Other ad-hoc duties as assigned by his/her immediate superior and/or manager

• Some basic skills in Microsoft office Requirement

-Training will be provided

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

The Role
The APAC Customer Success Lead will lead and own the end to end customer experience for all clients in the region. With an existing team of CSMs, Implementation Consultants & Support Analysts, who report to their UK department heads, we are looking for someone who is able to own the customer strategy & execution within the APAC market and partner with other regional peers. The main focuses of the role include being a coach & strategic planner for the existing hard-working APAC team, along with establishing relationships with key stakeholders from within our customer base. Whilst being a global company, ComplyAdvantage is keen to ensure we commit to developing a specific and tailored approach to the unique market requirements within the region and this role will be key in the execution of this strategy.

Role Objectives
● Optimise and execute high touch customer strategy and vision for the APAC market
● Monitor APAC customer health, understand key customer challenges and develop strategies with the business to help solve
● Responsible for all areas in relation to improving the Net Retention Rate for the region
● Provide operational insight to the key KPIs around NRR, GRR, Health Scores & Churn to the global Head of Customer
● Partner with internal leadership stakeholders both in and out of the region to optimise the APAC customer experience
● Coach & mentor the existing Customer Success Managers, Implementation Consultants & Technical Support Analysts
● Build and nurture relationships with executives from key customers
● Coordinate internal Account Planning & Health sessions between Customer Success, Sales & Other key stakeholders
● Act as Voice of the Customer to provide visibility into wins, challenges and/or escalations
● Influence growth by developing and executing strategies focused on creating customer value in partnership with other teams (Sales, Product, Support)
● Limit churn by leading a team to deliver outstanding experiences that drive best in class customer retention, expansion, adoption and renewal with new and existing customers
● Optimise the customer experience and lifetime value through higher product adoption, customer satisfaction, and overall health scores by leveraging reporting to drive data-driven insights on customer behavior

Requirements

● 10+ years of Customer Success experience

● 3+ years in a management role, leading a Customer Success organisation

● Excellent internal & external communication skills

● Strong track record of identifying customer needs and successfully implementing long-term solutions

● Strong track record of execution and understanding of KPIs such as Net Retention Rate, Customer Health & NPS metrics

● Ability to build trust and rapport with both Customer Success & Sales teams

● Proactive interest in deepening customer relationships

● Comfortable and willing to be a hands-on contributor, on-site with customers

● Experience with enterprise SaaS vendors in Fintech preferred

Benefits

● Unlimited Time Off Policy

● Flexible Working opportunities

● Paid Sick Leave

● Hybrid Working opportunities

● Stock options

● Employee Assistance Programme

● Pension contributions

● Parental Leave (Maternity, Paternity and Adoption too)

Key Responsibilities:

1. Deliver outstanding customer service to ensure satisfaction and maintain loyalty.
2. Build and maintain a high level of trust and confidence with customers.
3. Serve as the main point of contact for customers, providing timely updates on shipment or delivery statuses.
4. Understand and support individual customer processes and Key Performance Indicators (KPIs).
5. Track and achieve customers’ monthly KPIs, ensuring they meet agreed targets.
6. Adhere to internal Standard Operating Procedures (SOP) and quality assurance policies.
7. Comply with requirements under ISO 9001, ISO 45001, and ISO 22301 standards within the Integrated Management System (IMS).
8. Contribute to achieving IMS policy goals and objectives.
9. Collaborate with supervisors to suggest and implement process improvements.
10. Take on additional responsibilities or tasks as assigned by management.

Requirements:

• A diploma or degree in logistics, supply chain management, or a related field.
• At least 1–2 years of experience in customer service or logistics operations.
• Strong interpersonal and communication skills with the ability to build positive relationships.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and logistics management systems.
• Familiarity with ISO standards (9001, 45001, 22301) is an advantage.
• Excellent organizational skills with attention to detail and problem-solving abilities.
• Ability to work both independently and as part of a team in a fast-paced environment.

Only shortlisted applicants will be notified.

EA License No: 22C1301 | EA Reg No: R22105262 (Hoo Swee Yong)