Job Responsibilities: • Answer high-volume inbound calls and respond to inquiries related to imaging services. • Manage all dial in booking and WhatsApp/online scheduling. • Schedule appointments and manage patient records accurately. • Educate patients on MRI examinations and address their concerns with empathy • Collaborate with medical staff to resolve issues efficiently. • Maintain confidentiality in compliance with PDPA regulations. • Administration: Compile statistics, support marketing activities and other duties as assigned.

Job Requirements: • Minimum GCE O Levels • Previous experience in a customer support role • Strong phone and verbal communication skills along with active listening • Customer focus and adaptability to different personality types • Ability to multi-task, set priorities and manage time effectively

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Inbound Call Centre

Duration: 12 months contract (Convertible)
Working days: 5 days per week (including weekdays and weekends)
Location: Raffles Place
Duration: 12 months (renewable / convertible)
Note: 1-2 months training

Working hours:

o Morning shift: 8am-5pm, 9am-6pm, 10am-7pm

o Afternoon shift: 11am – 8pm or 1.30pm – 10.30pm or 2.30pm to 10.30pm

o Night shift: 10.30pm – 8am (Not activated now but needs to be comfortable)

Main duties and responsibilities

· Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services

· Respond to customers’ queries and concerns with the aim of achieving first call resolution.

· Follow up promptly with customers to resolve issues

· Provide customers’ feedback to respective business partners to improve customer experience

· Introduce and educate customers on the self-service/automated banking channels.

· Perform after- call administration work

· Use customer service and sales skills to optimize customer satisfaction of each customer contact

· Maximize opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Requirements:

· Possess a Diploma or Degree in any discipline

· Able to commit to 24/7 rotating shift work, needs to be comfortable working shift work

· Must be comfortable with call centre environment – can be stressful as it’s very regulated – all calls are monitored, and KPIs are pegged at how fast and how well the CSE attends to calls. (Productivity and service quality)

· Comfortable with desk bound role.

· Must be prepared to cross-sell. (E.g., personal loans- talk about compound interest)

· Will be required to work 5 days in a week, including weekends and public holidays

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Shift Timings (Choose One Shift Option):

Option #1: Weekends Shift

Working Hours : 5 working days, 1 rest day and 1 off day per week / 42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

Option #2: AM & PM Shifts + Weekends / Night

- Week 1: Mon 9am-6.30pm/Tues OFF/Wed 9am-6.30pm/Thurs 9am-6.30pm/Fri 9am-6.30pm/SAT OFF/Sun 9am-6.30pm

- Week 2: Mon 12.30-10pm/Tues 12.30-10pm/Wed OFF/Thurs 12.30-10pm/Fri 12.30-10pm/Sat 12.30-10pm/Sun OFF

- Week 3: Mon 2.30pm-12am/Tues 2.30pm-12am/Wed 2.30pm-12am/Thurs OFF/Fri 11pm-8pm/Sat OFF/ Sun 2.30pm-12am

- Week 4: Mon 3.30pm-1am/Tues 3.30pm-1am/Wed 3.30pm-1am/Thurs 3.30pm-1am/Fri OFF/Sat 11pm – 8am/Sun OFF

Job Description

• Inbound call handling for Bank's Accounts Servicing campaigns, products enquiries and helpdesk enquiries
• Customer Fulfillment follow through on case handling and with customers
• Ensure bank's compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Candidate without relevant experience are welcomed to apply
• Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.
• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Possess good command of written and spoken English.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Job Responsibilities:-

• Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner;
• Ability to understand customers’ needs and provide appropriate solutions and attention;
• Identify cross-sell opportunities during customer interaction;
• Consistently deliver quality service to our customers to achieve total customer satisfaction;
• Solicit customers feedback and identify problem trends for improvement actions.

Job Requirement:-

• Minimum of ITE, 'O' levels and above (training will be provided);
• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be advantages;
• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service;
• Good analytical skills; passion for working and is good in working with numbers;
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment;
• Passion for working, responsible and with good working attitude;
• Proficient in PC skills including MS Office applications;
• Ability to work on staggered/rotational shifts including alternate weekends and Public Holidays to support 24x7 Contact Centre service operations.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Mon - Thu: 8.30am - 5.30pm | Fri: 8.30 - 5pm
• Redhill
• S$ 2,500 - 3,500

Responsibilities:

• Handle day to day operations and transaction in the forwarding area
• Arrange bookings for shipping documents e.g.shipping orders, shipping notes, B/L etc
• Ensure timely dispatch of shipping documents

Requirements:

• At least 1 - 2 years of relevant experience

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Join Our Team: Part-Time Front Desk cum Admin Officers Wanted! Embrace a Dynamic Role with Flexible Days and Make a Difference in Customer Satisfaction!

Job Responsibilities:

• Man the front counter at all times
• Maintain high levels of customer satisfaction at all times
• Queue management when required
• Welcome walk-in customers and register customers via case management system
• Attend to enquiries pertaining to financial assistance, via phone call and emails
• Operational checks on the service centre and replenishment of collaterals before the start of each day
• Collect documents received from customers and make certified copies of these documents
• Provide administrative support such as filing of documents, data entry, printing and preparation of letters etc
• Need to be roving around different offices depending on manpower planning

Job Requirements:

• Prior experience in customer service and administration roles preferred
• Excellent verbal and written communication skills
• Capacity to adapt to changing environments and handle unexpected challenges

Working Hours and other Info:

• Mondays to Fridays, 8.30am – 6:30pm
• Commit 3 days or more / week
• Commit min 6 months or longer
• North, East, North East, Central
• $11-$12/hr

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/priv.... You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Benefit :

✔️ 5 days work

✔️ AWS + Bonus

✔️ Immediate Hiring

Responsibilities :

• Handle operation-related documents and daily administrative tasks.
• Interact with customers in person, answer phone calls, respond to customer inquiries via email, and provide necessary information.
• Provide information about products or services.
• Answer inquiries, resolve issues, and address complaints.
• Assist with billing, payments, and account management.
• Explain company policies and procedures to customers.
• Document customer interactions and feedback.
• Follow company guidelines for customer service.
• Assist with any ad-hoc administrative duties assigned by supervisor.

Requirements :

• Minimum GCE ‘O’ Levels or equivalent
• Proficient in MS Office
• Relevant experiences will be advantage

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Lee Cheng Yin (Gina) (R22104523)

EA License No: 20C0358

Company Overview:

SARTORIAL SPLENDOR is bridal boutique, specializing in exquisite wedding gowns and suits. Our goal is to offer clients a seamless and personalized experience.

Position Overview:

We are looking for a Sales Manager with strong expertise in bridal sales.

The Sales Manager will play a key role in improving our product offerings and sales processes, providing experience to younger team members, and addressing customer inquiries with confidence and professionalism. While the current Sales Manager leads the team, this role will focus on refining sales strategies and assisting with client consultations. With demonstrated interpersonal skills, there is potential to start leading a team within 5– 6 months.

Key Responsibilities: (upon onboarding)

Daily Route:

Product & Display Check:

1. Upon arrival, ensure all gowns, suits, and accessories are properly displayed and organized. Check that the showroom is visually appealing and ready for client appointments.

2. Client Appointment Review:

Review the day's schedule, including upcoming client consultations and fittings. Prepare personalized recommendations and insights based on client preferences.

3. Team Briefing: ( may start after familiar with everything)

Hold a brief meeting with the sales team to discuss daily goals, ongoing projects, and any challenges from the previous day. Offer guidance on handling customer inquiries and product details.

Sales Consultation:

1. Engage with clients to understand their needs and preferences, offering personalized recommendations on wedding gowns and suits.

2. Support clients throughout the selection, fitting, and alteration processes, ensuring a smooth and professional experience.

3. Develop more opportunity for Up-Sales.

Product Knowledge & Process Improvement:

1. Work closely with the design and production teams to ensure that sales strategies are aligned with the latest product innovations and trends.

2. Contribute to improving the sales process, particularly around client consultations, fittings, and alterations, ensuring high levels of customer satisfaction.

Mentorship & Collaboration:

1. Share experience and product knowledge with younger sales team members, helping them to improve their client interactions and product knowledge.

2. Collaborate with the current Sales Manager to support the team without disrupting the existing company structure.

3. Over time, and depending on interpersonal and leadership skills, transition into a team lead role, providing further guidance and management within 5–6 months.

Client Experience & After-Sales Support:

1. Assist clients with questions regarding fittings and alterations, ensuring that they feel supported throughout the process.

2. Help refine the customer experience during fittings and follow-ups, ensuring that each step from selection to final adjustment is handled efficiently and professionally.

What You Will Accomplish Upon Onboarding:

Technical Skills and Competencies:

1. To learn Communication Skills

2. To learn Organizational Skills

3. To learn Problem-Solving Skills

4. To learn Customer Service Skills

5. To learn Creativity

6. To learn to pay attention to Detail

Duration of Attachment Offered

6 months

Sales Manager Responsibilities

· Develop and implement sales strategies to achieve sales targets

· Identify and cultivate new business opportunities through prospecting, networking, and lead generation.

· Conduct market research to stay updated on industry trends, customer needs, and competitor activities.

· Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

· Mentor and train junior sales team members, providing guidance, support, and motivation.

· Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and retention.

· Present sales, revenue and expenses reports and realistic forecasts to the management team

· Continuously seek opportunities for process improvement and implement sales best practices.

· Perform any other duties assigned by the director.

Sales Manager Requirements and skills

· BS/MS degree in business administration or a related field

· Successful previous experience as a sales representative or sales manager

· Able to communicate, present and influence credibly and effectively at all levels of the organization

· Strong business sense and industry expertise

· Able to handle pressure and productive

· The ability to understand and follow company policies and procedures.

· Availability to work within opening hours (e.g. evenings, holidays, weekends)

COMPANY DESCRIPTION

About BW Group

BW Group is a leading global maritime company involved in shipping, floating infrastructure, deepwater oil & gas production, and new sustainable technologies. Founded in 1955 by Sir YK Pao, BW controls a fleet of over 450 vessels transporting oil, gas and dry commodities, with its 200 LNG and LPG ships constituting the largest gas fleet in the world. In the renewables space, the group has investments in solar, wind, batteries, biofuels and water treatment. BW is proud to be listed as one of Forbes World's Best Employers 2023.

Are you ready to make an impact?

What drives us is our mission to deliver energy for the world today, and to find solutions for tomorrow. If you want to make lives better around the world by providing access to energy, while working on sustainability and decarbonisation, we'd like to hear from you. Working at BW you will feel the pulse of the world each day. If something happens in the world, we feel it, and you can play your part by anticipating and responding to it. Our high-performing teams are drawn to BW by the global nature of our work and the satisfaction of working with collaborative people who inspire each other to deliver exceptional results.

RESPONSIBILITIES

BW Group is seeking an SOX Manager to join our SOX Team with the responsibility to design and implement SOX controls to ensure compliance with Sarbanes-Oxley ("SOX") regulations. Your primary focus will be on understanding end-to-end business processes and controls, including identifying control design gaps and testing operating effectiveness of controls. This role involves coordinating with various departments to ensure internal controls are effectively designed and operating efficiently. The ideal candidate will have a strong background in audit or SOX compliance with a SEC registrant within the maritime industry.

Responsibilities:

• Develop, direct and lead SOX compliance efforts including annual risk assessment and scoping exercise, assessment of controls design, controls effectiveness validation, timely tracking on gap remediation according to the relevant framework surrounding the ICFR (e.g. COSO, PCAOB, SEC guidelines, etc)
• Maintain and update SOX test plans, perform test work and provide guidance to team members on testing approaches and methodologies in accordance with the relevant frameworks
• Collaborate with business departments and IT to provide guidance to ensure proper alignment with SOX requirements and ensure controls over financial reporting are effective
• Provide SOX training and refresher to stakeholders to enhance awareness and quality of SOX controls
• Prepare and present reports on SOX compliance status to senior management and the audit committee.
• Collaborate with Internal and External Auditors and other stakeholders to support the SOX audits and reviews

• Degree in Accounting / Finance or a related field. Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or equivalent
• Minimum of 7+ years of professional working experience required in SOX or audit compliance, or a similar role; 2-3 years of Big 4 experience strongly preferred
• Strong analytical and problem-solving skills and proficient in utilising tools (e.g. Visio, SOX compliance software)
• Strong project management skills with the ability to manage multiple priorities and deliver results within defined timelines
• Excellent communication and interpersonal skills to lead and collaborate effectively with cross-functional stakeholders at all levels to understand comprehensive process flows and control matrices
• A diligent and effective manager who leads by example, demonstrates strong personal credibility and integrity, and works effectively as an integral part of the SOX team to achieve challenging and dynamic objectives

At BW, we offer challenging work in an international environment with a team of dedicated and competent colleagues. We recognise that the success of BW rests with each employee's ability to provide the necessary skills and confidence within the team, and our training is tailored to suit individual needs and career aspirations.

Vision: Best on Water

Mission: We deliver energy for the world today, and find solutions for tomorrow

Values

• Collaborative
• Ambitious
• Reliable
• Enduring

If our values resonate with you and you think you can contribute, we would be delighted to hear from you!

Information for Recruitment Agencies:

BW endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, BW operates a preferred supplier list (PSL) and will not be accepting unsolicited applications from non-PSL agencies for this role.

Responsibilities include:

1. Maintain a team-oriented personality with strong people management skills;
2. Be actively involved in drinks menu development and maintaining updated and accurate costing of all drinks prepared and sold;
3. Oversee the organization of bar stock & ingredients; verifying all products are properly dated and organized for quality assurance;
4. Work closely with the company’s management on supply ordering, maintaining costs, floor efficiency & staffing;
5. Ensure all drinks preparation and presentation by the team closely follows recipes and SOP guidelines, and are delivered in accordance with the brand’s appearance/quality standards;
6. Actively respond to and handle guest problems and complaints;
7. Trains new employees on bar standards; capitalizing on informal opportunities to coach and mentor, taking interest in others’ personal development;
8. Ensure proper purchasing, receiving and storage standards in the bar. Maintain high-quality levels of receiving, storage, production and presentation of food and drinks;
9. Ensure proper grooming and hygiene standards for all service staff;
10. Ensure all equipment in the kitchen is properly maintained and in working order in accordance with SFA standards. Promptly feedback to management team if any issues arise.
11. Assist the company in expansion plans.

Perks:

1. Monthly free dishes and/or drinks
2. After work rewards - beverages
3. 30% discount for all full timers
4. Meal vouchers for all new outlet opening
5. Cash incentive for successful referrals of full timers
6. Referral fee of $100 to be given upon successful referral of another part timer upon his/her completion of 100 hours of service
7. Staff meal provided
8. Invitation to outlet’s tasting and training sessions
9. Upskilling opportunities (e.g WSET, Food Hygiene Course etc)
10. Attend trade events during working hours
11. Annual increment of salary guaranteed for employees who complete one year of service
12. AWS for all employees who have completed one year of service
13. Long service award for employees who work 3, 5, 7 and 10 years respectively
14. Annual company retreats, regular team bonding sessions and meals
15. Transport claims after midnight

Requirements:

• Excellent attitude and willingness to learn
• Display integrity and initiative
• Team player
• Good communication skills
• Proven experience required

Deputy Operations Director (International Business)

Compass Group is a global leader in food and support services. At Compass Group, we believe that food and service have the power to transform the lives of our customers, and we are committed to providing exceptional value and quality in everything we do.

With over 30 years of experience in Singapore, we have established ourselves as a trusted partner to some of the country's largest corporations, institutions, and government agencies. Our comprehensive range of services includes corporate dining, hospitality, cleaning, and facilities management, all delivered with the highest standards of safety, quality, and sustainability.

We are also committed to sustainability and environmental responsibility, and we strive to minimize our impact on the environment in all aspects of our business. From reducing food waste to adopting energy-efficient practices, we are constantly looking for ways to operate more sustainably and make a positive impact on the communities we serve.

Job Responsibilities:

• Manage and oversee the operations of units achieving financial goals

• Ability to development long and short term plan with the clients.

• Manage, build and maintain cordial relationship with clients.

• Conduct Monthly Business Review and Quarterly Business Review with client

• Lead and achieve customer’s satisfactory survey.

• Achieve KPI set by the client

• Responsible for the ah hoc event request by the client.

• Lead & supervise a team of staff to achieve goals

• Instill training and building people capability.

• Responsible for the respective sector financial performance

• Uphold the Compass Group’s Health, Safety & Environment (HSE) standards

• Ensure high level of food quality is served at the units.

• Responsible for the scheduling and deployment of manpower to ensure smooth operations.

• Requires travelling to multiples units

• Perform administrative duties

• Ability to execute Compass Group Business Continuity Plan

Health and Safety Responsibilities:

• Follow Compass health, safety and security procedures

• Maintain safe personal presentation standards

• Consult on health and safety matters

• Report all incidents and hazards immediately

• Complete all required HSE training

• Adhere to the site food safety plan, hygiene procedures and standards

HSE Policy / Procedure Documents:

• Compass Health, Safety and Environment Policy

• Employee Health, Safety and Environment Handbook

• Relevant Inspection Forms / SOPs / PWI

• Material Safety Data Sheet (MSDS)

Job Requirements:

• Candidate must possess at least a Bachelor's Degree, Food & Beverage Services

Management, Hospitality/Tourism/Hotel Management, Business Studies/ Administration/Management or equivalent.

• At least 5 year(s) of working experience in the related field is required for this position.

• Preferably specializing in Hospitality/Food & Beverage/Restaurant Service or equivalent.

• Excellent interpersonal and communications skills, able to liaise with all employees.

• Resilient & ability to perform under pressure excellent communications & interpersonal skill.

• Previous setting up of outlet experience an advantage.

Responsibilities:

- Manage day-to-day sales operations, develop and execute business plans to achieve sales growth and profit targets

- Supervise, train and assist employees in customer service, store maintenance and product promotions

- Effective planning of monthly staff rosters to ensure optimal management of manpower strength

- Seek ways to better promote the store, the product line and service within the store

- Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals

- Provide and analyse sales, profit and stock budgets/reports

- Implement training of employees to maintain productivity at all times

- Manage all controllable costs with a view to maintaining profitability

- Ensure the store remains clean and presentable at all times

- Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service

Requirements:

- Minimum Diploma in any field

- Minimum of 4 years experience working in a retail environment, ideally in a supervisory role for 2 years

- Strong leadership and customer management abilities

- Customer service-oriented with in-depth knowledge of basic business management processes

- Excellent communication and interpersonal skills

Job Description

*Project Planning & project management

*Leading team members to make sure that all parties are on track with project requirements, deadlines, and schedules

*Liaise with authorities, consultants identify and resolve issues.

*Review appointment of subcontractors, suppliers and vendors recommended by Contract Department.

*Review and endorse subcontract documents, progress & variation works claims to customers.

Requirements

*Candidate must possess at least a Bachelor's Degree in Civil Engineering

*Required skill(s): MS Office, AutoCad.

*At least 5year(s) of working experience in the related field is required for this position.

*Preferably Managers specializing in Engineering - Civil/Construction/Structural or equivalent.

*Proven experience in project management (Building and Civil construction).

Overseeing sales, promotions and campaigns

Planning and directing the hiring and training of new Sales Representatives

Directing and coordinating all sales activities.

Preparing sales budgets and projections.

Tracking and analysing sales statistics based on key quantitative metrics

Handling and resolving customer complaints regarding a product or service

Advising representative on policies and Standard Operating Procedures (SOPs)

Requirement

• At least 2 years supervisory/managerial capacity
• Ability to work well with people of all levels within the organization
• High degree of professionalism and good business etiquette
• Detail -oriented
• Flexible
• Goal-oriented
• Proficient in Microsoft Office
• Communication Skills
• Negotiation Skills
• Presentation Skills
• Planning and Organizing Skills

Responsibilities:

The Operation Manager is to ensure efficient processes and practices in the department, managing inventory accuracy, and leading a team to achieve service excellence. This role requires strong leadership, problem-solving, and organizational skills to maintain smooth operations and meet customer satisfaction targets.

• Lead, coach, and ensuring the department’s activity aligns with company goals and values.
• Set team objectives, track performance, and provide feedback and training to drive continuous improvement.
• Strategically manage resources, including manpower and assets, across various operational activities to meet requirements.
• Monitor workflows and make adjustments as needed to optimize efficiency and meet KPIs.
• Review and implement operational policies, standards, and procedures.
• Drive continuous process improvements and optimizations.
• Ensure accurate tracking, storage, and movement of inventory items within the warehouse.
• Maintain warehouse equipment and assets, ensuring they are functional, safe, and aligned with company standards.
• Implement best practices to increase efficiency, reduce costs, and enhance customer satisfaction.
• Plan and oversee daily operations to maintain a smooth workflow.
• Enforce safety regulations, policies, and procedures to maintain a secure working environment.
• Assess the effectiveness of operational procedures regularly, making recommendations and implementing enhancements to align with organizational goals.
• Ensure accountability and compliance within the department.

Requirements:

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field (preferred).
• Proven experience as a Warehouse Manager, Operations Manager, or similar role in the logistics sector.
• Strong leadership and team management skills, with the ability to motivate and develop teams.
• Excellent problem-solving, decision-making, and organizational abilities.
• Understanding of safety regulations and compliance standards in a warehouse setting.

Job Description:

• Responsible for overall fund administration and valuation of the managed funds together with the various service providers;
• Responsible for the year-end financial statements and annual audit together with the external auditor;
• Responsible for overall fund operations, including investor on-boarding, capital calls, distributions and financial reporting;
• Responsible for regulatory compliance on financial matters including tax filing, financial reporting and other relevant matters.

Job Requirement:

• Bachelor's degree in Accounting, Finance, or a related field;
• Minimum 8-9 years of experience in accounting and fund accounting / administration;
• CPA or equivalent certification is highly desirable;
• Accountability, detail-oriented, communication skills and a collaborative mindset.

Manage the projects in Singapore by driving all the construction activities and ensuring that the projects are completed on time, within budget, and of the highest quality. You will work closely with the consultants and contractors to obtain the necessary authority approvals as well as manage the tendering and contract process. You will be involved in the feasibility study and also working with the relevant department to ensure that the handing over of completed units to the purchasers is carried out effectively and efficiently.

Key Responsibilities:

• Responsible for the overall implementation and completion of construction projects within scheduled time, and cost and meet client quality requirements & contractual terms;
• Liaise and communicate effectively with clients/representatives and consultants;
• Provide professional advice/technical solutions to clients and consultants when required;
• Ensure compliance with safety & health standards, quality standards, and relevant governing codes;
• Study of M&E layout drawings details and coordinate with the consultants and sub-contractors to resolve any technical / site issues;
• Monitor and coordinate the site activities involving the sub-contractors, supervisors, and site workers;
• Other ad-hoc assignments.

Qualification / Experience

• Candidate must possess a well-recognized Honours Degree in Electrical/Mechanical Engineering/Project Management or any other relevant Diploma/Degree well recognised by BCA.
• Must possess at least 6 -10 years of project management experience in a local M&E construction environment, good experience in General Builder works will be an added advantage;
• Possess the relevant construction safety certs (CSCPM, BCSS, Work at Height, etc)
• With an analytical mindset and innovative problem-solving capabilities
• Excellent written and interpersonal communication skills (English and Mandarin) - to liaise with Mandarin-speaking associates
• Strong stakeholder management skills in interactions with various business associates
• Good understanding of the code of practice of M&E
• Willingness to take ownership and responsibility
• Independent, self-starter, and able to work under tight schedule
• Strong organisational skills

1. Member of SCTP Accredited Tax Advisor or Accredited Tax Practitioner for Income Tax and GST.

2. Job scopes involve corporate, partnership and personal income tax, GST and other tax laws administered by IRAS.

3. Review tax works prepared by the team members.

4. Ensure to meet the annual submission deadlines on 15 April for partnership/ personal tax and 30 November for corporate tax.

5. Review replies in response to tax queries.

6. Conduct review on GST ASK and ACAP and prepare the relevant reports.

7. Provide guidance and instructions to team members.

8. Prepare departmental annual budget and ensure monthly billing meets target.

9. Business development and client relationships.

KEY ACTIVITIES / ACCOUNTABILITIES

• Ensure that the company assigned financial and productivity targets are met.
• Undertake the organization and management of warehouse operations to ensure smooth operations including supplier management, for process optimization & enhancement, as well as to ensure satisfactory result (customer satisfaction, Geodis Singapore & Business Unit targets, and compliance to relevant requirements).
• Ensure the accurate Standard Operating Procedures/work flow is in place, reviewed for efficiency and respected by team.
• Implement effective initiatives to contain costs and improve operational efficiency and productivity.
• Ensure proper manpower utilization and adequate tools / equipment’s in place
• Implement and execute logistics strategies
• Liaise with customers to maintain current businesses and for the development of new businesses.
• Ensure conformity of workplace - regulations, OHS / hygiene, and relevant requirements.

ESSENTIAL EDUCATIONAL AND / OR TRAINING QUALIFICATIONS & CERTIFICATES

• Degree holder in logistics or related with 7 year experience or more in logistics field.

PREFERRED EXPERIENCE AND KNOWLEDGE

• 7 years of working experience or more in logistics industry required
• 5 years in leadership related experience
• Experience in logistics and operations development – keen on logistics processes, and relevant regulations.
• Highly proficient on WMS management
• General knowledge on logistics and freight forwarding businesses
• Sound knowledge of OHS

NECESSARY TECHNICAL / FUNCTIONAL SKILLS

• Highly proficient in computer skills and common applications (Office, Excel, PowerPoint & Word)
• Effective communication
• Strong time management, problem solving and negotiation skills
• Customer and Result Orientation
• Team management – ability to lead, guide, support and develop the team members

WORK HOURS

9.00am - 6.00pm (Mon-Fri)

WORK LOCATION

1 Gul Circle

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.

Job Description

• Prepare monthly detailed reports on buying/service subscription trends, customer requirements, and profits
• Undertake store administration duties such as managing store budgets and updating financial records
• Monitor inventory levels and order new items upon low stocks
• To assist in managing the day-to-day Operations of the business with a focus on all service and operational logistics of the reservations and reception.
• Regularly evaluates business processes, procedures, and systems, and makes recommendations as necessary
• Perform skin and body analysis for new and existing customers
• Exposures to diverse beauty treatments, including skin, face, body, slimming, hair removal, skin whitening, etc.
• Makes professional recommendations on products, treatments, and service packages to customers
• Responsible for staffing, staff development, and training
• Evaluate and supervise the performance of team members, and when necessary, provide timely disciplinary action including any written documentation
• Arrange training programs and skill upgrading courses for company staff
• Responsibly for Sales and achieving Sales KPI and target
• Manage customer complaints on a timely manner

Requirements

• Minimum 3-5 years experience preferred
• Strong leadership capability in a fast-paced environment
• Excellent customer service skills
• Proficiency in MS office
• Able to work retail hours, weekends, and public holidays

Job Description & Requirements:

Are you driven by a passion for digital marketing, software/platform technology, and corporate account management with sales benefits? Do you excel in a vibrant, growth-focused environment? Join our team as an Account manager in the digital marketing space, where you’ll play a key role in delivering impactful results for our clients. This full-time position, based in the heart of Singapore's CBD at One Raffles (just a 1-minute walk from Raffles MRT), offers an exciting opportunity to contribute to our dynamic team and digital advertising excellence.

Key Responsibilities:

- Develop and maintain strong relationships with corporate clients and prospective customers, nurturing long-term partnerships.

- Prospect, identify and secure new sales opportunities while fostering existing client relationships for ongoing business growth. (Targeted Leads Provided)

- Conduct market research to understand client needs, craft effective media plans, and develop customized strategies to meet their business goals.

- Deliver persuasive and clear presentations, negotiate contract terms, and close deals to achieve individual and team sales targets.

- Monitor and analyze campaign performance, providing detailed reports and actionable recommendations to clients. (The whole process is fully supported by the company)

- Collaborate with internal teams and external partners to deliver optimal solutions that drive business performance for clients.

Qualifications:

- Bachelor’s degree in marketing, communications, business, or a related field.

- 1 to 2 years of experience in B2B sales/account management or digital marketing is preferred (fresh graduates are also welcome to apply).

- Proven experience with digital advertising campaigns, including Google Ads, social media ads, and programmatic ads, is a strong advantage.

- Excellent communication and presentation skills with a proactive approach to client engagement.

- Strong numerical skills, attention to detail, and problem-solving abilities.

- Familiarity with CRM software and a good understanding of market trends. (Good to have)

- Self-motivated, collaborative, and eager to grow within the digital marketing field.

- Must be proficient in spoken Chinese.

What We Offer:

- Competitive base salary with a generous and stable bonus structure.

- Opportunities for career progression, continuous learning, and professional development.

- A supportive, team-oriented work culture with regular team-building activities and social events.

Are you ready to elevate your career in digital marketing and account management? Apply now and join us on our path to success!

Description:

1. Maintain a team-oriented personality with strong people management skills;

2. Be actively involved in drinks menu development and maintaining updated and accurate costing of all drinks prepared and sold;

3. Oversee the organization of bar stock & ingredients; verifying all products are properly dated and organized for quality assurance;

4. Work closely with the company’s management on supply ordering, maintaining costs, floor efficiency & staffing;

5. Ensure all drinks preparation and presentation by the team closely follows recipes and SOP guidelines, and are delivered in accordance with the brand’s appearance/quality standards;

6. Actively respond to and handle guest problems and complaints;

7. Trains new employees on bar standards; capitalizing on informal opportunities to coach and mentor, taking interest in others’ personal development;

8. Ensure proper purchasing, receiving and storage standards in the bar. Maintain high-quality levels of receiving, storage, production and presentation of food and drinks;

9. Ensure proper grooming and hygiene standards for all service staff;

10. Ensure all equipment in the kitchen is properly maintained and in working order in accordance with SFA standards. Promptly feedback to management team if any issues arise.

11. Assist the company in expansion plans.

Requirements:

• Excellent attitude and willingness to learn
• Display integrity and initiative
• Team player
• Good communication skills