We Are

YouTrip is at the forefront of Asia's financial revolution, defining the future of digital finance with its leading multi-currency payment platform. Launched in 2018, YouTrip has swiftly ascended as a powerhouse, orchestrating billions in transactions annually and securing the trust of millions. With innovative solutions like YouTrip for consumers and YouBiz for businesses, we offer unmatched financial ease and cost-effectiveness. Fresh off a successful US$50 million Series B funding round led by Lightspeed Venture, we're setting new benchmarks in the digital financial services sector.

At the heart of our mission is a commitment to eliminate financial borders across Asia, propelling us into the next wave of digital finance.

Job Description: Product Manager

We are seeking a highly skilled and experienced Product Manager who will be reporting into our Director of Product Management. You will be defining, planning, and executing the product strategy. As a Product Manager, you will have an eye to deliver successful fintech products while collaborating with cross-functional teams. With a strong background in customer-centric product development, you will define success metrics and constantly measure the impact of our work

You will:

• Drive the creation and alignment of product roadmap based on a keen understanding of relevant data, competitor, customer and market insights
• Define and track metrics related to product success and the success of new features
• Prepare clear requirements for compelling product launches, factoring in legal/compliance/financial requirements and translating these into clear PRDs
• Manage complex integrations including working with external parties/vendors to ensure clear scoping and timely delivery
• Communicating requirements with engineering and other stakeholders as needed (in both written and verbal form)
• Coordinate effective launches of new features including go-to-market planning, customer comms/FAQs, financial reconciliation needs, and appropriate release planning (including considerations for de-risking or alpha/beta tests as needed)
• Exercise good judgment with defining the scope of each project, balancing different stakeholder needs and trade-offs
• Perform other related duties as may be assigned from time to time.

You have:

• 3-5 years of outstanding and relevant product management. You should have demonstrated a strong track record of delivering business outcomes and moving key metrics.
• Strong capability to collaborate and drive alignment across different teams/stakeholders.
• You are able to clearly articulate options and trade-offs, and demonstrate strong product judgement in your recommendations.
• Good grasp of experience in workflows/processes to help us scale while ensuring a delightful customer experience while creating optimal market and business impact
• Experience working on consumer mobile applications would be preferred
• If you’ve launched products in new markets, that would be a bonus as well

Job Description & Requirements

REQUIREMENTS

• Work location Either East or North Side.
• Holding BMSMA Certification completed Module with BCA
• Looking for a candidate with relevant experience with MCST Building Manager / FSM
• Candidate with Fire Safety Manager Cert preferable.
• Minimum Diploma in Facility Management/Building Services.
• Preferred 3-5 years of work experience in Facilities Management/Building Services and Mechanical or Electrical Engineering.
• Possess good communication skills and can relate to different levels of people.
• Good Technical knowledge and experience in Facility Management.

JOB DESCRIPTIONS

• Manage a few site project no man site / man site
• Ensure that all fire and safety equipment in an establishment is in good shape always.
• Make sure that there are well-developed plans for easy evacuation of people in a building in the case of a fire outbreak.
• Conduct fire safety checks from time to time.
• Enforce safety codes and regulations/ guidelines within a particular organization.
• Assist the superior on all matters relating to the administration of the development, particularly on the Building and Common Property (Maintenance & Management) Act and the Building Maintenance and Strata Management Act.
• Assist the superior in upholding the Rules and Regulations and ensure compliance with the Building's statutory requirements.
• Keep the superior informed of all matters regarding the maintenance and management of the property and any change of regulations relating thereto.
• Preparing all documents (including the updating of all legal searches on title) for Annual General Meetings (AGM) and Extraordinary General Meetings (EGM) as required and as directed by the Client.
• Chaired the AGM for All site follow-up with council meetings and minutes of meetings.
• Attend to all follow-up matters.
• Attend promptly to all correspondence, statutory notifications, and inquiries on behalf of the superior.
• Liaise with developers, contractors, relevant government authorities, etc.
• Keep proper records of and attend to all complaints, queries, and suggestions made by subsidiary proprietors and/or their tenants and establish and maintain a good relationship with subsidiary proprietors and/or their tenants.
• Respond and attend to feedback complaints within 3 days.
• Daily routine inspection according to a weekly schedule.
• Handling daily operations of all matters on site.

Role Name: General Manager (GM) for Envac SEA

Reporting to CEO & Regional President of Envac Region Greater China, SEA & India

Depending on the experience and qualification of the candidate, this role could start with a 6 to 12 months of transition to learn about Envac systems and operations as a Senior Project Director or Acting as a Regional COO role. After this transition, he or she will serve as an independent General Manager (GM) for SEA including Singapore and Malysia. As the candidate develops, he or she is likely to take additional responsibility to oversee other offices, for example, India and / or HK /TW. This role will be located in Singapore, it will require 15 to 30% travel.

Description of the Role

The GM of SEA will have full responsibility for the P&L for Singapore and Malaysia. He/She oversees full functions of the local management including Commercial, Projects, O&M, Technical, Procurement and Supporting functions such as Finance, HR, Admin, QS and EHS. He/She sets up and manages company priorities while setting leadership examples and strategic direction for team to make responsible decisions and execute effectively. The MD provides the regional CEO & President with applicable strategies and ensures the strategy execution is done for his / her responsible countries in alignment with Envac AB company objective of 2X5Y growth goal.

Key Duties and Responsibilities

The following list defines, not limited to, the role’s duties and responsibilities:

• Be the P&L owner including order intake, revenue timely generation, gross profit, EBIT, cost control, cash flow and working capitals.
• Be responsible for the company’s annual financial budget setup that supports the 2X5Y goals and is committed to overcome difficulties to achieve annual budget plan and strategy plan.
• Actively design and support human resource strategies for performance evaluation, staffing, training, talent development and retention. Establish a healthy succession plan while managing company knowledge retention risks and cost effectiveness.
• Be hands-on, when necessary, as the team has pockets of gaps, can supervise with solid background and coaching skills to provide guidance and motivation to drive maximum performance.
• Be proactive with ownership to minimize company risks including contract management and project management.
• Be a team player to look out for regional wellbeing and actively contribute to the region. For each site, create certain expertise to support the region. For Singapore, make expertise in technical, SCM and project management a proud site to share and support the region.
• Be strategic and firm in tough discussions with housing authorities, main Contractors and partners.
• Be a visionary. Can focus on daily priorities without losing sight of country goals and regional mission. Communicate effectively to bring visionary culture to the team.
• Be systematic:
  • Establish productive team cadence for personal growth and team alignment.
  • Formulate corresponding management systems and implement to minimize company risks and improve company image.
  • Play an integrated role in establishing and strengthening company culture through leading by examples. Be the positive influence for brand promotion and IP protection.
• Preferred candidates with the following capability will be highly considered:
  • Track records of creating, executing and sustaining workable processes (project management, distributor management, pricing strategy, contract design and management…) to enable regional efficiency and compliance.
  • Ability to influence and make changes with existing company leaders with deep history and ways of operations who will be willingly following him / her to adopt a productive system and culture to support the growth goal of the region.
  • Work expertise: Solid track record of problem solving to grow business especially in Asia, as VP/GM type of roles with full functions
    • Hands-on engineering project management experience with track record of efficiency contribution to the business results
    • Experience in supply chain management and cost efficiency achievement during project definition and executions.
    • Hands-on engineering business sales – designing, bidding and contract setups.
    • Savvy expertise in dealing with partners (consultants, agents, distributors…) and JV partners with track record of successes.
• Other Preferred Requirements:
  • Language / cultural background: prefer oversea experience, fluent in English and preferably can also communicate in Chinese.
  • Leadership style and attributes:
    • Connectivity / attraction with people of all types, a well-respected and influential leader
    • Well-balanced sense of judgements
    • Sound decision making capability especially under VUCA (examples)
    • Style of being efficient, and results-oriented without losing followers
    • A powerful people leader creating desirable culture (examples)

Roles and Responsibilities

• Create new product and new business related semiconductor field and best suited technical customer support activities by having clear understanding on KYOCERA Corporation Headquarters direction to achieve business expansion in Asia Pacific region.
• Maintain, build and promote excellent relationships with customers top management to develop revenue streams and to understand key requirements.
• Maintain, build and promote excellent relationships with semiconductor related governmental group or associations in Asia Pacific region as one of the representatives of Japanese company.
• Closely communicate and co-work with customers locate in Vietnam, India and Asia Pacific region and catch latest technical trend.
• Manage new design target, target revenue and initiate new development business.
• Preparation of presentation materials of latest technology for customers
• Any other aperiodic assignments which will be within the sphere of the job nature of this role.

Requirements

• 10 years of experience as Technical Engineer with Managerial level in either ceramic or chemical materials industry.
• 5 years or more of experience in :

1. Handling technical topics with multiple regions (Singapore, Thailand, Philippines, Taiwan, Vietnam, India, Malaysia, Japan, Indonesia)
2. Communicating with factory and related departments in Japan.
3. Handling Chemical products (Thermal compounds and die attach pastes) for more than 10 years with the understanding of technical solutions to realize effective technical support to customer, including the knowledge of chemical product design & composition of ingredients.

• Master’s Degree in Engineering
• Conversation and reading comprehension in Japanese is required for the reporting to KYOCERA Corporation.
• Detail knowledge about the market and trend of ceramic package, ceramic substrate and also chemical materials such as epoxy molding compound, sintering paste.
• Professional technical knowledge of chemical materials such as epoxy molding compound, sintering paste which is based on actual experience to provide best matching material to customer.
• Skills to create new design concept and judge development direction of chemical materials such as epoxy molding compound, sintering paste.
• Skills to catch the latest and future technical needs of customers located in Vietnam, India and Asia Pacific region, also handle to effect actual new products which is based on KYOCERA Corporation Headquarters direction.
• Skills of new business support function implementation from technical point of view which can contribute for business expansion plan in Vietnam, India and other Asia Pacific region.
• Customers locate in Vietnam, India and Asia Pacific region, it is required to be able to travel multiple location frequently and communicate with various diversity.
• Good communication skill. Able to convert clear and concise message to the Management, team members / key stakeholders and keeping others informed of the progress.
• Good leadership to lead the design center team in expanding the business, inspiring others, drives progress, decision making, ensuring the success and growth of individuals, teams, and organizations.

Key Responsibilities & Duties

As the Singapore Academic Manager, you will oversee all academic operations for BlueSky Education in Singapore. You will be instrumental in ensuring the effective delivery of our programs, curriculum development, and managing a team of educators. You will also play a key role in business development and strategic partnerships.

1. Academic Leadership & Program Management

• Curriculum Development: Develop new programs and continuously improve existing curricula based on emerging global trends in Green Technology, AI and Robotics, and Public Speaking and Leadership.
• Teacher Recruitment & Development: Recruit and develop highly qualified teachers and guest speakers. Provide training to ensure consistent, high-quality delivery across programs.
• Program Coordination: Work closely with Operations Managers and Camp Managers to ensure smooth execution of programs. Coordinate scheduling, resource allocation, and overall program delivery.
• Student Interaction: Serve as the primary contact for students, agents, and accompanying teachers regarding academic matters. Provide support with student placement, testing, and induction when required.
• Staff Appraisal & Development: Conduct regular lesson observations and provide feedback. Lead staff appraisals and contribute to their development.
• Teaching: Conduct 10 hours of teaching per summer and winter camp to stay connected to the ground and gain firsthand insights; and step in to teach whenever needed to support the program.

2. Partnership Development with Schools and Private Learning Institutions

• Business development collaboration: Support the sales team in meetings with clients, providing academic expertise during discussions related to curriculum and program design.
• Program Design: Work alongside the sales team to design tailored programs that meet the needs of clients and students.
• Client Familiarization (Fam) Trips: Host ad-hoc client fam trips in Singapore, in collaboration with Operations Managers, to showcase BlueSky’s offerings.
• Strategic Partnerships: Represent BlueSky Education in key industry events, including trade shows and conferences. Attend as a speaker or to network, generating partnership opportunities for both academic and commercial objectives.
• Fundraising presentation: Represent BlueSky Education academically during fundraising and commercial sales pitches to prospective clients or partners.
• Webinars & Outreach: Organize and conduct webinars to promote BlueSky Education’s programs, and participate in school outreach initiatives to raise brand awareness.

3. Teaching and Academic Management

• Teaching: Conduct 10 hours of teaching per summer and winter camp to stay connected to the ground, gain first-hand insights, and contribute to cost management and the efficient use of teaching hours and resources.
• Teacher Management: Ensure the highest standards of teacher conduct, classroom delivery, and overall teaching quality.
• Timetabling & Resource Management: Allocate teaching staff to appropriate classes and ensure all materials and resources are available, utilized effectively, and managed efficiently.
• Quality Assurance: Ensure academic programs meet required standards, align with BlueSky Education’s mission, and maintain a high level of academic integrity and performance.

Knowledge, Qualifications, and Experience Essential:

• Bachelor’s degree (preferably in Education, English, or related field).
• A minimum of 8 years’ teaching experience, particularly with young learners who are non-native English speakers.
• Experience managing curriculum development and teaching staff in an international education environment.
• Proven experience in program delivery in a residential or summer camp setting.
• Strong customer orientation, with the ability to understand and respond to client and student needs.
• Commercial business acumen and experience working in a growth-stage company, comfortable with the fast-paced, dynamic nature of an expanding organization.
• Team player, able to collaborate across cross-cultural teams.
• Able to multitask and adapt to the growing needs of the business.

Desirable:

• Previous experience as an Academic Manager at an international school or English language school.
• Young Learners teaching qualification (e.g., TESOL, CELTA).
• Educational management experience in a summer or residential setting.
• Experience preparing students for exams such as Cambridge or IB, and handling exam administration.

Skills, Abilities, and Competencies:

• Excellent communication skills with the ability to engage effectively with students, staff, and clients.
• Proven leadership capabilities, including experience in managing and developing a team of educators.
• Exceptional organizational skills with the ability to manage multiple programs and priorities.
• Ability to work effectively under pressure, maintaining quality and standards while meeting deadlines.
• Strong administrative skills, including scheduling, resource management, and staff coordination.
• Extensive experience with MS Office (Word, Excel, PowerPoint).

Personal Attributes:

• Positive and passionate disposition, inspiring enthusiasm in others.
• Commitment to delivering high standards in academic programming.
• Ability to build strong rapport with students, clients, and staff.
• Respect for diversity and commitment to equal opportunities.
• Proactive approach to personal learning and development.
• Demonstrates a ‘can-do’ attitude and a hands-on approach to work.
• Strong problem-solving skills with a focus on delivering solutions efficiently.

Working Arrangements:

Competitive Salary: Aligned with market standards and commensurate with experience and qualifications.

Central Provident Fund (CPF): Employer contributions in accordance with Singapore’s CPF regulations to help you save for retirement, housing, and healthcare needs.

Annual Leave: Generous leave entitlement to support work-life balance.

Medical Benefits: Comprehensive medical coverage, including outpatient consultation and hospitalization insurance.

Flexible Working Arrangements: Work from home one day per week

Performance Bonuses: Recognition and rewards for exceptional contributions and achievements.

ABOUT BLUE SKY EDUCATION

As a global education services provider with presence in Singapore, Australia, China, Malaysia, Japan and Vietnam, BlueSky Education provides international study-tours, short-term and skills-based programmes.

Our online and in-person short courses are designed to prepare students for their future with a variety of programmes which cater to skills needed in the years to come, whether that be learning how to become our planet’s steward with our Sustainable Future Programme, how to be business ready in our Startup & Innovation Programme or how to become a fantastic speaker in our Public Speaking & Leadership programme.

Our residential study-tour programmes in Singapore are hosted at prestigious universities and boarding schools such as the National University of Singapore (NUS), Hwa Chong International Boarding school, Dunman High school hostel, etc.

There is something for everyone at BlueSky Education and we want students to come away with not only better English skills, communication skills but also life skills which they can take with them through life far after the programmes have ended.

Job Responsibilities:

• Research and identify potential clients and business opportunities.
• Seek out leads through various channels such as cold calling and building a client database.
• Establish and maintain strong relationships with clients.
• Negotiate terms, secure new business, and maintain existing business.
• Achieve and exceed sales targets set by the organization.
• Identify opportunities for market expansion and growth.
• Work with the operations team to ensure smooth service delivery.
• Generate reports on sales performance and market trends.
• Stay updated on industry changes and advancements.

Job Requirement:

• Relevant business development/sales experience in freight forwarding/logistics Industry
• Sales driven oriented personality
• Willing to travel within Singapore
  

Interested candidates may send their CV to Caris (Reg No. R1109826) at [email protected] quoting the job title in the Subject line. We regret that only shortlisted candidates will be notified.

Main responsibilities:

• Lead, provide guidance and develop strategy for the management of warehouse.
• Stand-in for supervisor in the event of supervisor's absence
• Participate in recruitment activities, staff development and talent management.
• Establish the on-the-job training for Warehouse staff and assisting in the OJT
• Manage and coordinate warehouse issue within warehouse, within site and externally.
• Create and drive plans to have improvement in department KPI from year on year
• Drive the project improvement and resolved issue related to the Warehouse
• Lead in customer visit or audit for Warehouse
• Manage the inventory system and ensure it is operating at the designated operating limit.
• Developed and implement a program for 5S, ensuring that it is always organized and clean.
• Create and drive the safety and healthy work environment in the Warehouse
• Manage and lead the warehouse team and responsible for the attendance, appraisal, job evaluation, etc.
• Manage 3PL.

Job requirements:

• Diploma or Degree in Logistics / Supply Chain Management or equivalent years of relevant working experience
• At least 5 Years of working experience in the team lead responsibilities is required for this position.
• Good leadership and strong problem-solving skills
• Hands-on experience in warehouse management
• SAP knowledge is an added advantage

Main Core Responsibilities

1)Met monthly HQ's sales budget for his/her assigned outlets.

2)Manage labour cost to meet HQ's budget for his/her assigned outlets.

3)Manage cost of good / operation cost.

4)Trainer and facilitator.

5)Ensure outlets and staff compliance company's SOP, code of conduct and regulation.

6)Outlets Hygiene to meet SFA guild line.

Intermediate Work (Middle Management Duties)

• Able to plan daily/monthly sales target to meet HQ budget, regular follow up and update on sales performance with outlet in-charge.
• Able to provide cost saving measurement for his/her area in-charge. Good understanding and knowledge on his/her outlet's past and present fast and slow moving items.
• Able to interview staff in a professional manner and recommend for hiring. Retension rate for his/her area above than company's average.
• Effectively manage and control Over-Time and Part-Time hour for his/her assigned outlet. Manage Labour cost within HQ budget.
• Able to manage outlet schedule independently, re-deploy staff effectively and fast. Able to shift in (Cover shift) if needed.
• Ensure outlet and staffs compliance with authorities regulation ( SFA licensing ) and abide to company's SOP, regulation and code of conduct.

Training Management

• Able to provide training ,coaching and evaluation for the progress and performance for Manager / Supervisor / Staff .
• Constantly giving ideas to upgrade and execute SOP and Operation issues when needed.
• A good role model and show management by example for fellow colleagues.

Job Requirements and Expectation:

1. Minimum 3 years in same field
2. Coversation and Basic PC skill
3. Positive and Willing to teach
4. Leadership and Managing skill
5. Honest and Cheerful

Shift Timings (Choose One Shift Option):

1. Option #1: Weekends/PHs shift

Working Hours : 5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

2. Option #2: AM & PM Shifts + Weekends / Night

- Week 1: Mon 9am-6.30pm/Tues OFF/Wed 9am-6.30pm/Thurs 9am-6.30pm/Fri 9am-6.30pm/SAT OFF/Sun 9am-6.30pm

- Week 2: Mon 12.30-10pm/Tues 12.30-10pm/Wed OFF/Thurs 12.30-10pm/Fri 12.30-10pm/Sat 12.30-10pm/Sun OFF

- Week 3: Mon 2.30pm-12am/Tues 2.30pm-12am/Wed 2.30pm-12am/Thurs OFF/Fri 11pm-8pm/Sat OFF/ Sun 2.30pm-12am

- Week 4: Mon 3.30pm-1am/Tues 3.30pm-1am/Wed 3.30pm-1am/Thurs 3.30pm-1am/Fri OFF/Sat 11pm – 8am/Sun OFF

Job Description

Inbound call handling for Bank's Accounts Servicing, campaigns, products enquiries and helpdesk enquiries

Fulfillment follow through on case handling and with customers;

Ensure group compliance & control standards are observed and met in the execution of

customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

· Degree/ Diploma in any discipline.

· Fresh graduates are encouraged to apply.

· Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.

· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

· Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

· Possess good command of written and spoken English.

· Good analytical skills; passion for working and is good in working with numbers.

· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

· Passion for working, responsible and with good working attitude.

· Proficient in PC skills including MS Office applications.

· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Responsibilities

· Enter prescription information including but not limited to: patient searches, prescriber searches, drug selection, prescription interpretation, insurance billing, and basic documentation.

· Dispense medicine when needed

· Accept customer and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices.

· Retrieve medication from inventory.

· Create prescription labels and put them on prescription containers.

· Place medication into prescription containers.

· Complete paperwork related to filling prescriptions and input customer and prescription data into the computer.

· Assist with maintaining the Pharmacy department by keeping it clean and in order.

· Assist in inventory management processes including order review, inventory returns, restocking shelves, and physical inventory preparation.

Requirements

· Min Dip / Deg in Pharmaceutical Science / Pharmaceutical Chemistry / Other relevant certification

· Meticulous and a team player

· Good communication skills

· Knowledge of MS Word, Excel

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

[2 year contract - 01 Jan 2025 to 31 Dec 2026]

Roles and Responsibilities :

· Analyse the Ministry of Manpower (MOM) needs, scope the problem and develop business case to address the problem

· Document requirements, source and evaluate alternatives, and recommend solution that best fits the Ministry of Manpower’s needs

· Work with MOM vendor and app vendor on the solutions and design to seek clarification and acceptance.

· Design, develop and deliver working software applications to delight customers

· Improve software quality using XP practices such as code review and unit testing

· Prepare architectural and other technical documents

· Assist BA on user stories elaboration

· Assist QA on test automation and bug fixes

· Assist DevOps on build and release automation

· Work with Ministry of Manpower users to ensure smooth deployment and adoption of new solution

· Assess business needs for service requests and the impact of enhancements to the system

· Assess problem resolution approach and implement effective service recovery of ICT incidents and establish systems and processes to prevent recurrence of the same incident

· Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Knowledge and Skills:

· Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.

· Minimum 4 years of experience as a Full Stack Developer.

· Experience with version control systems such as Git

· Experience in front end technologies such as Angular

· Experience in backend technologies such as Java, Python, Node.js

· Experience in low code application platforms such as Pega

· Experience in one or more of the following processes and infrastructure knowledge:

o Agile processes/practices

o Continuous integration/continuous deployment

o Cloud/PaaS platforms, such as AWS/GCP

o Serverless Framework

o Docker/container technology

· Experience with low code development and wireframing tools such as Figma

· Familiar with Unit Testing

· Having the following traits will be an added advantage:

o Self-driven and independent

o Strong problem-solving and analytical skills

o Good communication and interpersonal skills

o Good presentation and listening skills

· Hands-on experience in at least 1 full project development life cycles in Pega

· Relevant professional certification in Pega will have higher weightage.

· Working experience in Agile and UX development environment will be an added advantage

· Advantageous to have:

o Consulting or Business Analysis experience

o Prior knowledge in the system solutioning, development for mid and large-scale IT development projects

o Knowledge of Webservice, REST API, sFTP and security concepts in security interfaces between systems

· Extensive experience in requirement/workshop facilitations and documentation of user requirement into Agile user stories, acceptance criteria.

· Extensive experience in defining UAT test scenarios and facilitate SIT and UAT tests, ability to define system interface specifications.

[2 year contract - 01 Apr 2025 to 31 Mar 2027]

Roles and Responsibilities :

· Assist Product Owner, Business Analyst to craft out user story acceptance criteria

· Analyse and decompose complicated software systems, and design a holistic test strategy

· Conduct research on emerging technologies and develop test automation framework

· Develop test suites of test scenarios and test cases

· Take a risk-based approach for test automation

· Perform time boxed exploratory testing

· Maintain regression test suite in QA nightly build

· Actively refine smoke test suite in Development CI environment

· Lead system integration testing with other systems

· Manage user acceptance testing

· Manage defect life cycle, test artefacts and repository

· Drive continuous improvement in agile testing practices and tools

· Take on secondary role as low code application development engineer or Security Ops Engineer

· Improve software quality using XP practices such as code review and unit testing

· Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Knowledge and Skills:

· Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.

· Min 4 years’experience in exploratory testing and regression test automation

· Strong analytical skills

· Meticulous attention to details

· Good interpersonal skills such as tactfulness

· Good presentation and listening skills

· Experience in agile development environment will be an added advantage

· Experience with Robot Framework, SikuliX, Selenium, playwright, Micro Focus Testing Tools (Mobile Center, UFT, QC and Sprinter) or EggPlant or Pega Unit Test will be an added advantage

· Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage

Location: East side, Changi

5days work

Basic + AWS + VB

Warehousing & Distribution of Service Parts Logistics

Responsibilities:

· Manage Contract / Service Parts Logistics warehouse and distribution business for MNC Customer in Electronics & Electrical industry

· Oversees regional operations for Contract / Service Parts Logistics across Asia Pacific and Japan

· Main point of contact for MNC Customer’s Regional Operation team based in Singapore

· Co-ordinate with Internal country logistics teams in South Asia & Oceania (Singapore, Malaysia, Philippines, Sri Lanka, Vietnam and others) and Japan on day-to-day operations matters and service performances

· Attend and lead external & internal meetings on Business Performances matters and Operational Excellence initiatives

· Project implementation and support Contract / Service Parts Logistics warehouse operation by using WMS, TMS and other tools

· Build good relationships and foster strong rapports with MNC customer & Internal stakeholders

· Work on logistics solutions with Internal country logistics teams to increase work efficiency & productivity of Contract / Service Parts Logistics warehouse and distribution programs for MNC Customer

· Assist department head in analysing reports to formulate business strategies

· Support regional opportunities to expand business share of MNC Customer

Job Requirements:

· Minimum Diploma in Logistics or Supply Chain or equivalent preferred.

· Minimum 5 years of relevant experience in Warehousing & Distribution (Service Parts Logistics background will be an added advantage)

· Computer Literate (MS Office, Excel, PowerPoint)

· Basic WMS, TMS system knowledge and usage (AS400, CargoWise system background will be an added advantage

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Location: Downtown

Duration: 6 Months Contract

Working Hours: Mon-Thurs: 8.30am - 5.15pm; Fri: 8.30am to 5.30pm (Hrbrid arrangement)

Job Scope

• Manage the day to day email communication with customers and distributions
• Provide quality customer service through reviewing, assessing and providing the response in a timely manner
• Work with different business units to provide a one stop solution to the customers
• Resolve feedback or issues raised by customers or sales representatives
• Assist in any other ad hoc duties and projects as assigned

Requirements

• Degree holder/ Diploma holder in any discipline with at least 3 years of experience in a Financial Institution and in a customer service role
• Knowledge in Lifeasia, CRM and communication tools is an advantage
• Knowledge in financial or insurance products is an advantage

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Mon - Thu: 8.30am - 5.30pm | Fri: 8.30 - 5pm
• Redhill
• S$ 2,500 - 3,500

Responsibilities:

• Handle day to day operations and transaction in the forwarding area
• Arrange bookings for shipping documents e.g.shipping orders, shipping notes, B/L etc
• Ensure timely dispatch of shipping documents

Requirements:

• At least 1 - 2 years of relevant experience

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Job Responsibilities

• Liaising and Escalating with relevant BUs / Compliance to meet MAS Compliance and Regulatory standards.(PDPA & MAS Notice 626)
• Gathering Evidence for Financial Scam Reports and Escalating to relevant BU for Touchpoint / Investigation / Compensation within stipulated timeframe
• Understanding Fraud & Scam Terminology and Methodologies.
• Advisory & Prevention of Bank's Customers from Pig Slaughtering Scam, Jobs Scam, E-Commerce Scam, Phishing Link Scam (Tokenised / No chargeback right transaction, Phishing Impersonation (Government Impersonation / Friends Scam), Investment Scams
• Social Engineering Scams
• Reports For Mule Accounts / Funnel Accounts.
• Ensures highest standard of service delivery to our customers.
• Respond and react in a timely manner to escalate fraud / scam service request.
• Investigate transactions flagged as suspicious timely.
• Maintains confidentiality of the Bank’s customers and data.
• Identifies and resolves customer issues and enquires received via calls platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness
• Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.
• Resolves customer enquiry, request and feedback to the satisfaction of the customer, and complete accurately the necessary documentation and subsequent solutions.
• Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests
• Uses technology and system tools as directed and within established guidelines.
• Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.
• Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements

• Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Shift Options (Choose One):

Option #1: Weekends Shift

Working Hours : 5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

Option #2: AM & PM Shifts + Weekends / Night

- Week 1: Mon 9am-6.30pm/Tues OFF/Wed 9am-6.30pm/Thurs 9am-6.30pm/Fri 9am-6.30pm/SAT OFF/Sun 9am-6.30pm

- Week 2: Mon 12.30-10pm/Tues 12.30-10pm/Wed OFF/Thurs 12.30-10pm/Fri 12.30-10pm/Sat 12.30-10pm/Sun OFF

- Week 3: Mon 2.30pm-12am/Tues 2.30pm-12am/Wed 2.30pm-12am/Thurs OFF/Fri 11pm-8pm/Sat OFF/ Sun 2.30pm-12am

- Week 4: Mon 3.30pm-1am/Tues 3.30pm-1am/Wed 3.30pm-1am/Thurs 3.30pm-1am/Fri OFF/Sat 11pm – 8am/Sun OFF

Job Title: Customer Service cum Counter Sales (ID8262)
Location: Paya Lebar, Singapore
Working Hour：Mon-Fri, 8:30am to 5:30pm, Sat 8:30am to 1pm
Salary: $2300 - $2800

Job Description:
Deliver customer service to hotline calls, emails and walk-ins
• Processing of orders via various purchase options
• Processing enrolments of new customers
• Prepare daily sales report to ensure accurate payments received and stock quantities
• Assist with merchandise and spare parts purchase
• Filing of documents
• Checking of invoices with order forms to ensure invoices are keyed correctly
• Handle customer enquires
• Issue products to customers according to the purchases
• Packing of stock for deliveries and courier service
• Coordinate with courier to ensure timely delivery
• Daily stock count to ensure accurate and sufficient inventory level
• Order stock in to replenish
• Receiving of stock and arrangement of stock in warehouse
• Providing after-sales service (repair)
• Prepare inventory reports
• Any other ad-hoc duties

Requirement:
• Minimum 3 years of experience in customer service or sales administration
• Strong communication skills in verbally and in written
• MS Office Skills
• Able to work independently and good teamwork
Other information:
• AWS
• Transport, meal and OT allowance
• Medical and dental benefits

Customer Service Officer

• Mon - Fri, 9am - 6pm
• 6 months contract
• $2,700.00 - $4,000.00 Monthly
• MBFC

Job scope:

• Client Service Officer (CSO) within the team covering institutional investors active in public markets i.e. asset managers, hedge funds and family offices who trade actively in public markets.
• Support the public markets team RMs in client KYC documentation, account opening and onboarding.
• Assist RMs in fixed deposit (FD) matters such as placements, rollovers, withdrawals.
• Lead the client account maintenance processes, including change of account mandates, multi-currency account (MCA) currency opt-ins, fee debiting, fee waivers, entity/account name changes and account closure procedures
• Be in charge of payments and transactional matters – including RFI queries, manual exceptions, agent bank queries, GIRO rejections.
• Assist RMs in account retagging and data cleanup and maintenance
• Any other adhoc tasks / projects assigned by the RMs/team from time to time on revenue data collation, events, sales, marketing, etc
• Support a smoother end to end journey for customers from onboarding to settlement of trades by working closely with product teams and support units.

Requirements:

• Minimum 1-year relevant experience

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Candidates without any experience are welcomed! On-job training will be provided once onboard.

Summary:

• Chinese Language Tuition Centre
• Location: Tampines
• Work Week: 5 days (off on Mondays & Tuesdays)
• Performance bonus
• Medical coverage
• Career Advancement

Key Responsibilities:

• Provide information and processing paperwork related to student enrollment and admissions
• In-charge of school fee collection and issue invoice
• Answer general inquiries from students or parents about the centre
• Handle administrative / operational tasks of the school
• Other ad-hoc admin duties

Requirements:

• Bilingual in Mandarin to liaise with Mandarin speaking parents and children
• Slight experience in customer service required

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

#BeMore

Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work here:

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Attend to phone-in enquires and/or emails and correspondences from the Public.
• Resolve enquiries in a timely, efficient, and professional manner.
• Provide constructive feedbacks on tool, resources, procedures and guideline to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedure.
• Handling and managing of escalation issues in a proficient manner.
• Build sustainable relationships and engage customers by taking the extra mile.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least the GCE ‘O’ Level or Diploma in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Possesses strong time management skills and is motivated to exceed expectations.
• Proficient in MS Office applications with excellent keyboard skills
• Possesses good telephone manners with clear speaking voice
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Japanese F&B company with 120 stores in Japan, Singapore, Thailand, USA seeking

Senior Customer Service Officer (kitchen and service, must work in store) for 1 outlet

Job description:

1. Assist Manager in working in, operating existing store

2. Assist store operations and inventory management, hiring and cost management

Skills needed:

1. Fluency in English

2. Experience and knowledge of profit and loss and financial statements

3. Kitchen and service experience

5.5 to 6-day work week with some travelling over some weekends.

Job Summary:

Looking for a driven individual who like to pursue a career in the banking industry. You’ll be tasked to assist various stakeholders in financial controlling of business unit and supporting business activities.

Additionally, you will play a vital role in delivering all tasks in an efficient and timely manner while ensuring compliance with company policies, procedures and country legislations.

Responsibilities:

• Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services
• Respond to customers’ queries and concerns with the aim of achieving first call resolution.
• Follow up promptly with customers to resolve issues
• Provide customers’ feedback to respective business partners to improve customer experience
• Introduce and educate customers on the self-service/automated banking channels.
• Perform after- call administration work
• Use customer service and sales skills to optimize customer satisfaction of each customer contact
• Maximize opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Work Timing:

• Morning shift: 8am-5pm, 9am-6pm, 10am-7pm
• Afternoon shift: 11am – 8pm or 1.30pm – 10.30pm or 2.30pm to 10.30pm
• Night shift: 10.30pm – 8am

Requirements:

• Possess any Diploma or Degree in any discipline
• Must be comfortable with call Centre environment
• Comfortable with desk bound role.
• Must be prepared to cross-sell.

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Customer Service Executive [Freight Forwarding]

Working Days: Mon-Fri 9am – 6pm / Sat alternative 9am – 1pm
Working Location: Jurong East
Salary: $2800 – $3000

Job Descriptions:

• Handle customers’ shipments.
• Co-ordinate & Liaise with vendors between customers and transporters, warehouse etc
• Provide support to sale department
• Assist in documentation
• Assist in invoicing

Job Requirements:

• With relevant working experience is preferred.
• With Diploma in Logistic / relevant discipline is preferred.
• Training provided

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Position : Customer Service or Admin Assistant
• Location : Near Bencoolen MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary (commensurate with experience): Up to $3000 + Completion bonus + 12 days annual leave + Medical reimbursement
• Duration : 1 year contract convertible permanent
• Industry : Photoresists and semiconductor

Main Responsibilities:

• Liaising and co-coordinating with customers on sales orders and enquiries
• Invoicing, P/O and D/O, purchasing / receiving
• Order processing
• Administration duties
• Supply chain management duties (back up)

Requirements:

• ITE/Diploma holder with 1-2 years relevant experience
• Possess good customer service & communication skills
• PC literate: MS Office Applications-Excel , Words, PowerPoint and Adobe, ERP systems
• Self-motivated, a team player and can work independently.
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684.

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.