We are looking for an operations supervisor for our waste paper and waste tyres business.

Job Responsibilities

- Supervision of operations and staff

- Sorting and packing of waste paper and waste tyres

- Load/unload goods into or from containers

- Stock take when required

- Ad-hoc warehouse-related jobs as assigned

- Must handle machinery

- May involve manual work

Requirements

- At least 4 years’ experience, preferably in waste paper and/or waste tyres industry

- Willing to do shift work when asked to do so.

- Must have valid forklift and excavator licence or experience

- Experience handling machinery

This role involves a typical 5 and a half day work-week.

Kindly email to [email protected] with expected salary. Please note that only shortlisted candidates will be notified.

Management consultants help organisations to improve business performance by cutting costs, increasing productivity, creating value and maximising growth. They use their business skills to provide objective advice and expertise and help an organisation to develop any specialist skills that it may be lacking.

• Manage and coordinate all aspects of construction projects, including planning, design, procurement, construction, and close-out.
• Ensure compliance with safety regulations, building codes, and other relevant laws and regulations.
• Conduct regular site visits to monitor progress, identify potential issues, and take corrective action as needed.
• Manage project documentation, including contracts, change orders, and progress reports.
• Coordinate with internal teams, such as procurement, logistics, and finance, to ensure seamless project execution.
• Identify and mitigate risks, and develop contingency plans to address unexpected issues.
• Ensure that projects are completed to the highest quality standards, meeting client expectations and industry benchmarks.
• Develop and maintain strong relationships with clients, contractors, and other stakeholders.

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Job Responsibilities:

• Supervising residents on a daily basis, overseeing their welfare, discipline, and adherence to institutional standards.
• Providing assistance during emergency shifts.
• Implementing Trauma-informed practices in daily interactions.
• Ensuring the safety and security of premises, including conducting body and property checks, performing security patrols, inspecting dormitories, and conducting urine tests when necessary.
• Managing and catering to the daily living needs of residents in the Hostel.
• Planning and executing engagement activities in educational and recreational programs for residents.
• Cultivating positive relationships with residents.
• Facilitating proactive and restorative circles, demonstrating competence.
• Participating in the admission process.
• Contributing to taskforces to assist and carry out necessary tasks.

Job Requirements:

• Ability to work rotating shifts.
• Independence, resourcefulness, and responsibility.
• Strong commitment to upholding standards and responsiveness in dealing with individuals.
• Excellent analytical and problem-solving skills.
• Effective communication and writing skills.
• Proficiency in MS Word, Excel, etc.

Japanese MNC

Salary $2600-$3000

Location: Ubi

Industry: Electronic Component Manufacturer

Monday to Friday 8.30am to 5pm

Requirements

• Electro-mechanical engineering background preferred and the company will provide necessary training for the candidate to assume this position
• Ability to travel at short notice to S.E. Asia and other markets as required by the superior

Job Roles

Technical aspects

• To inspect, service and maintain our company’s crimping tools, machines and equipment to ensure they remain in tip top condition prior to shipping to our customers
• Provide on-site after-sale service such as repair, replace spare parts and provide technical education to the customers who may encounter technical issues when operating our crimping tools, machines and equipment
• Troubleshoot, analyse and recommend service or repair methodology on the crimping tools, machines and equipment to the customers whenever there is a technical breakdown affecting their production operation
• Overhaul and inspect conditions of crimping tools, machines and equipment returned by the customers
  

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Responsibilities:

Overseeing and supervising employees and all activities of the purchasing department.

Preparing plans for the purchase of equipment, services, and supplies.

Following and enforcing the company's procurement policies and procedures.

Reviewing, comparing, analyzing, and approving products and services to be purchased.

Managing inventories and maintaining accurate purchase and pricing records.

Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc.

Maintaining good supplier relations and negotiating contracts.

Researching and evaluating prospective suppliers.

Preparing budgets, cost analyses, and reports.

Requirements:

Degree in accounting, business management or a similar field preferred.

2+ years of experience as a procurement officer or in a similar position.

Proficiency in Microsoft Office and purchasing software.

Strong communication and negotiation skills.

Good analytical and strategic thinking skills.

Supervisory and management experience.

Attention to detail.

(1) Job scope

- Responsible for leading and mentoring a team of Audit Associates and Seniors

- Portfolio management and provide audit services to external audit clients

- Manage the quality of audit services, project management and execution including but not limited to planning, fieldwork, review and completion.

- Provide technical guidance to the team and external audit clients.

(2) Qualifications and Pre-requisites

- Relevant degree in accountancy and relevant professional qualifications

- Min of 5 years of relevant experience in external audit and assurance services

- Leadership qualities and team-oriented

- Good technical competency in accounting, corporate tax and auditing standards

1. Role Description

This position reports to the Director
The Company committed to an employee-orientated with a emphasis on Hands-On Approach.

2. Specific Responsibilities:

(1) Establishing long term relationships with new and existing corporate Clients

(2) Build Pipeline in prospecting New Clients in Singapore and South East Asia region

(3) Brainstorm and Execute marketing and promotions for corporate clients

(4) Presenting products and service to corporate clients via video conferencing, email, social platform

(5) Establish good rapport and understanding with existing suppliers

(6) Search and identify new curriculumn providers in the market to join an education platform in the future

(7) Research and Identify the latest products trends and potential new market to help the company’s future grow.

3. Competencies:

(1) Active participation in setting processes and goals for achieving a more efficent work flow relating to technology and education methodology. Have AI knowledge and develop the curriculum for children

(2) Able to engage and communicate different countries of clients ( Singapore, South-east asia region)

(3) Gain experience with the knowledge of different corporate clients' Products requirements with a focus on Education-Provider-Related Sales

(4) Acquire the skill to research and identify current trend of products that clients might be keen on children songs

4. Duration of Work Offered

• 24 months

5. Approved working and allawances

• Career Individuals - $12,000.00 to $15,000.00

6. Education Qualifications Required for the Role

• This position is open for the person has pre-school qaualification backgroud and the AI operation experience in educational products
• Graduates interested in this position should possess Degree or Diploma Qualification.
• Working expeience at least in education filed with AI technology for 5 years
• Can compose children songs

Responsibilities:

• Plan, execute, and finalize construction projects according to deadlines and within budget.
• Coordinate with architects, engineers, and subcontractors to ensure project specifications are met.
• Manage project budgets, including cost estimates, tracking expenses, and forecasting.
• Develop project schedules and timelines, ensuring milestones are achieved.
• Conduct regular site visits to monitor progress and ensure compliance with safety regulations and quality standards.
• Communicate effectively with clients, providing updates and addressing any concerns.
• Lead and mentor project teams, fostering a collaborative and productive work environment

Requirement:

1. Minimum 15 (Fifteen) years’ experience in Construction field in Singapore.

2. Priority if having experience all type of facade related works

3. Must be ready to work any time to resolve the project related matter. (even public holiday)

4. Must be able to work in day or night shift (if required)

5. Excellent communication skill

6. Ability to focus and keep calm under pressure

Education Requirements

• Come from a variety of academic backgrounds, including marketing, communication, business and other fields
• Bachelor’s degree

Marketing Manager Essential Skills

• Intimate understanding of traditional and emerging marketing channels
• Excellent communication skills
• Ability to think creatively and innovatively
• Budget-management skills and proficiency
• Professional judgment and discretion that comes from years of experience in the field
• Analytical skills to forecast and identify trends and challenges
• Familiarity with the latest trends, technologies and methodologies in graphic design, web design, production, etc.

Marketing Manager Roles & Responsibilities

• Oversee all marketing campaigns to recruit foreign students to study in Singapore for the company
• Implement strategy
• Promote tuition services
• Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones
• Represent the marketing team to cross-functional groups including product management, sales, or customer support
• Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties

• Manage and coordinate marketing and creative staff
• Lead market research efforts to uncover the viability of current and existing products/services
• Collaborate with media organizations and advertising agencies
• Brainstorm ideas for new campaigns
• Coordinate with the sales team and other departments to produce effective strategies
• Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks
• Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Roles & Responsibilities:

Developing and implementing marketing strategies to drive business growth and enhance brand awareness

Control budgets and allocate resources amongst projects

Conduct general market research to keep abreast of trends and competitor’s marketing movements

Monitor progress and submit performance reports

Establishing and maintaining relationships with clients and partners to ensure customer satisfaction and loyalty

Excellent leadership and organizing skills

Strong ability to work independently and focus on achieving high performance

Ability to handle pressure and effectively resolve complaints and issues

• Oversee daily salon operations
• Hire and train beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions and offer discount packages to attract new customers

Famous cheezecake brand QUEIC is looking for General Manager of Operations who responsible for overseeing an organisation’s daily operations and managing the business aspects of the company. Their primary duties include reviewing and implementing operational procedures, assisting departmental heads and managing company finances.

Responsibilities and Duties:

- Management of Multiple Departments with a focus on Food Factory Production.

- Create a culture of continuous improvement and problem solving to drive performance and productivity improvement.

- Giving valuable advise on culunary aspects of the products.

- Analyze data, develop metrics and strategies to improve profitability, accountability, and revenue.

- Provide department productivity, process, and efficiency reporting.

- Responsible for training and mentoring managers and employee

- Provide inspired leadership for the organization.

- Oversee the creation and management of budgeting, reporting, planning, and auditing

- Setting production targets, managing budget and resources, ensuring compliance with safety and quality standards, strategizing for process improvements, and leading a team of department heads and staff.

- Negotiations with suppliers and clients, oversee maintenance and procurement, and report to higher executives or the board of directors.

Qualiifcation:

- at least 5 years experience in food production and central kitchen managment

- relevant professional diploma or degree.

- Strong leadership and people management skills with the ability to inspire and motivate teams.

- Extensive knowledge of baked food manufacturing processes, quality control, and supply chain management.

- In-depth understanding of health, safety, and environmental regulations.

• To handle the full spectrum of project management
• To lead a site Management team to complete the project on time and within budget
• To inspire and motivate the site team to work effectively and efficiently
• To enforce appropriate measures so as to comply with the required standard of safety in execution of tasks.
• To drive high productivity on site using relevant cost saving methods at all times.
• To ensure that the documented Quality and workplace health and safety (WHS) policies are effectively implemented, maintained and reviewed.
• To ensure the Project Quality and WHS objectives are being met and any discrepancies are being addressed immediately.
• To ensure that the overall phases of the project is effectively coordinated and organized.
• To liaison with the client, consultant, suppliers (sub-contractors) and other relevant authorities on management issues pertaining to the project.

Requirements:

• Degree / Diploma in relevant Engineering discipline.
• Must have at least 5 years of post-graduate experience in project management
• Ability to handle Projects independently.
• Ability to display initiative in execution of tasks and being pro-active in the delivery of tasks
• Dealing professionally in managing tasks and consistently meet tight deadlines
• Attention to details and good problem solving skills

ob brief

We are looking for a Cleaner to carry out cleaning and maintenance duties.

Responsibilities

Clean, stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc)

Perform and document routine inspection and maintenance activities

Carry out heavy cleansing tasks and special projects when required

Notify management of occurring deficiencies or needs for repairs

Make adjustments and minor repairs

Stock and maintain supply rooms

Cooperate with the rest of the staff

Follow all health and safety regulations

Requirements and skills

Proven working experience as a Cleaner

Ability to handle heavy equipment and machinery

Knowledge of cleaning chemicals and supplies

Familiarity with Material Safety Data Sheets

Integrity

Speak basic English

Our client is a Oil & Gas Industry. Due to their current expansion plan, they are looking for a Electrical Technician to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Apply functional requirements and use engineering tools to design electronic circuits or control systems for product changes or new development under direct supervision.
• Utilize software tools or applications to analyze and test electronic circuits or systems, documenting performance against design criteria.
• Identify testing objectives at a component level following Health, Safety, and Environment (HSE) procedures, and evaluate test results.
• Assist in preparing component specifications and follow established work processes to document designs.
• Collaborate in preparing materials for design reviews.
• Work with mentors to understand the process of submitting invention disclosures and recognize ideas with potential intellectual property (IP) value.
• Communicate effectively as a team member to contribute innovative solutions.
• Demonstrate initiative by exceeding expectations and paying close attention to detail, ensuring work is completed accurately and to the highest standards.

Job Requirements:

• Skills acquired through completion of an undergraduate degree in Electrical Engineering or a related discipline.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Our client is a Water Treatment Industry. Due to their current expansion plan, they are looking for a Purchasing Assistant to join their team, in hopes of developing the current high performing team. They are located in the West.

Key Responsibilities:

• Manage data input, analytics, and maintenance of the Procurement Department’s electronic folders.
• Conduct clerical and administrative tasks within the Procurement Department.
• Assist and support the team with quotation and tender activities.
• Utilize internal Purchase Requisitions to identify and process purchase requirements, ensuring accurate information for the Purchase Order process.
• Monitor and expedite Purchase Orders with vendors.
• Communicate order status updates to internal stakeholders.
• Ensure proper filing and archiving of Vendor Registration documentation.
• Confirm goods receipt for Purchase Orders upon delivery.
• Perform additional duties as required, aligned with the role.

Requirements:

• Possess at least “O" Level or Diploma/ITE certification in Office Skills or equivalent.
• Knowledge of Microsoft Office applications (Word, Excel)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Our client is a Automotive Industry. Due to their current expansion plan, they are looking for a Temp Sales Assistant to join their team, in hopes of developing the current high performing team.

Job Descrpition:

• Assist customers with inquiries about products, providing excellent customer service and support throughout the shopping experience.
• Process sales transactions efficiently using point-of-sale systems, ensuring accuracy and a smooth checkout process.
• Maintain the store’s appearance, ensuring that merchandise is neatly displayed, shelves are stocked, and the environment is clean and welcoming.
• Support the sales team by replenishing stock, organizing promotional materials, and assisting with sales events.
• Handle basic customer service tasks, such as returns or exchanges, in accordance with store policies.
• Collaborate with team members to achieve sales goals and contribute to a positive work environment.
• Assist with other duties as assigned, such as inventory checks or restocking products.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Mon to Fri 9am - 5.30pm

Hybrid work arrangement

Position Summary :

This position is to collaborate with key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. Your expertise will contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators

Responsibilities that Define Your Success:

• Collaborate with key stakeholders to strategize and implement effective communication initiatives and strategies, leveraging both digital and traditional platforms while rooted in data-driven insights.

• Master the realm of digital marketing, including end-to-end execution of digital campaigns, media planning, content creation, copywriting, campaign tracking, and comprehensive reviews.

• Be at the forefront of our social media presence, partnering with content leads to design, build, and maintain an engaging online community.

• Demonstrate prowess in analytics tools such as Amplify and Google Analytics, utilizing performance insights to optimize digital marketing efforts and maximize impact.

• Cultivate a compelling Public Relations campaign strategy, crafting engaging stories for our brands and campaigns, writing PR releases, and skilfully interacting with the media and organizing media events.

• Keep ahead of big data insights and social trends, offering thought leadership and innovative perspectives on adopting emerging media platforms and technologies.

• Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

• Brief our design team on non-digital collateral development and oversee the production process to ensure seamless project delivery.

• Exhibit financial acumen by managing allocated budgets with clear trackable deliverables and performance measurements.

• Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

• Embrace additional duties reasonably assigned by management, showcasing your adaptability and commitment to excellence.

Job Requirements:

• Proven track record in digital marketing, with a strong grasp of website analytics, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and Tiktok.

• Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

• Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

• Possess a keen eye for detail, ensuring meticulousness in all endeavours.

• Demonstrate maturity, resourcefulness, and the ability to think strategically.

• Showcase exceptional written and verbal communication skills, adept at conveying impactful messages

• Good experience into B2C industry

• Prior working experience with marketing agency would be added advantage

Job Description

• Review 3D BIM model and ensure correct the installation details, compliance with design specifications and guidelines
• Supervise and coordinate site installation works by contractors
• Attend site coordinate meetings with main-con, consultants and contractor
• Lead daily briefing and execute the project activities and oversee implementation of the quality plan
• Coordinate installation activities, site safety, order, arrange and receive M&E major equipment delivery for contractors’ installation
• Arrange and attend material, equipment, installation, and testing inspection
• Carry out testing and commissioning, combined services testing for TOP/CSC
• Handover of completed work activities with as built drawings and O&MM to respective authorities or clients to in timely manner and delivery with desired quality standards and safety aspects

Requirements

• Min Diploma in Building M&E Service (ACMV, FP, P&S, BMS, Ele and ELV) , Mechanical and Eletrical Engineering
• Min 8 years of experience
• Familiar to Building services (ACMV, FP, P&S, BMS, Ele and ELV) code requirement and basic design and necessary submission for tender bidding and construction, TOP and CSC
• Experiences for coordination with architecture, C&S and process team for M&E Space, maintenance and fire exit routing
• Skilled in design, coordination, and project management
• Experience in tender bidding, with strong analytical and critical thinking abilities
• Interpersonal, communication skills & leadership
• QP/PE, Green Mark manager or other BCA/SCDF/PUB authority certification are highly desirable

• Company: Real Estate Organization (Japanese Organization)
• Location: Central
• Japanese speaking to liaise with Japanese speaking clients

Job Description:

• Provide customer services for daily inquiries and requirements of clients
• Handle emergency inquiries of clients on weekends and night time
• Provide sales support to Sales Team
• Other administrative and ad-hoc duties if required from management

Job Requirements:

• Experience in customer service, sales support, or any service industry
• Familiar with MS Office
• Possesses Strong Customer Service mindset and understanding of Japanese culture

Interested applicants please apply directly for further shortlisting review.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

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Jeffrey Koh Kok Ann

EA Registration No: R1770345

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

EA License No:90C4069

Responsibilities

• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Identify cross-sell opportunities during customer interaction
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Solicit customers’ feedback and identify problem trends for improvement actions

Qualifications:

• Min Diploma level
• Possess high-quality customer service skills and a professional communication style
• Excellent written and communication skills.
• Innovative and creative in problem solving with good analytical skills

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

i. Monitor/manage feedback from multiple feedback channels (e.g.calls to contact centre, emails to public facing inboxes, as well as other digital and traditional platforms);

ii. Monitor and manage Authority’s contact centre;

iii. Manage and enhance Authority’s Customer Management System (CMS) by working closely with system vendor on the deployment of system enhancements by stipulated timeline;

iv. For cases handled by SQO, ensure that final replies are issued to feedback providers within the service timelines (See ANNEX C);

v. Respond to requests from operation divisions for vetting of replies within one working day;

vi. Submit monthly data analytics report on NParks and AVS overall case management performance for current month by the end of the next month;

vii. Implement any other Service improvement initiatives when assigned

Monday to Friday - 8.30 AM to 6.00 PM

Working location : 1 Cluny Road , Singapore 259569

Job Requirement :

Degree in mass communications, marketing, or related discipline;

(b) At least 3 years’ relevant experience in customer service management, call centre management or quality service management;