• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Requirements:

• Singaporean
• At least Diploma or above
• At least 2 years of relevant customer service and emailing experience

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Company’s Profile

Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.

Responsibilities

• Project deployment in Telecommunication Data Centre landscapes at various locations
• Executing installation, commissioning, and testing of transmission/DWDM systems
• Managing and resolving issues with telco equipment, including RMA processes
• Conducting software and firmware updates on systems

Requirements

• Fiber Optics Transmission Systems and Data Networking
• Test equipment and Systems Integration
• Experience with Visio, Linux Red Hat
• Familiarity with Ciena 6500 equipment is beneficial

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Retail Team Leader

• 5 days including weekend and PH (off-days on weekdays), 44 hours per week
• Salary: $2600 -$3000
• Location: Snow City (Jurong east) & Jewel Changi and etc

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Achieving imaging revenue targets of store or booth
• Lead a small team and to achieve Service and revenue targets
• Manage the daily operation, supervise the team
• Display knowledge of key items and actively communicate status to manager
• Able to work outdoors and on shifts, including weekends and public holidays

Requirements:

• With experience in leading a team
• Prior experience in photography service industry is preferred

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Le Bon Funk is a series of neighbourhood wine bars by Chef-Owner Keirin Buck, located in Club Street and Holland Village. Le Bon Funk presents a selection of exciting and accessible wines complemented by quality, never fussy, produce-led sharing plates.

Le Bon Funk is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Prepare the restaurant for opening and closing
• Setting up tables with the correct number of place settings, including crockery, silverware, glasses, and napkin
• Maintain restaurant's overall cleanliness at all times
• Readily stand by at the pass, to pick up dishes which are ready to be presented to the guest
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs
• Refresh the table with finesse once guests have finished their main course
• Other additional task includes setting up and breaking down tables, restocking supplies, using the glassware dishwasher and other cleaning duties

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

Benefits Summary:

• Up $3000 + Allowance + Commission + Bonus
• 5 Days work week
• Working Location: West
• MNC with good working environment

Responsibilities:

• Coordinate with customers to prepare and offer service contracts
• To prepare repair quotations for customer confirmation
• To create work orders for controllers to arrange jobs
• Provide excellent service and support to customers including after-sales matters
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Alternatively, you may also email your resume to us at [email protected].

Follow us on Facebook for more info:
https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on for more details:
https://wa.me/6593839640

Follow us on Telegram for more job opportunities:
https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Edward TOH
Registration No: R1658602
EA License No: 20C0278

Our client, a fast-growing IT solution provider in Singapore, offers comprehensive IT support services tailored to customer needs, delivering innovative technology and outsourcing solutions to meet evolving demands. They are seeking a client-focused Resource Service Delivery Manager to oversee Manpower Augmentation services. This role ensures efficient delivery of client’s Project manpower needs while upholding quality standards.

Key Responsibilities:

• Oversee the recruitment, selection, and onboarding of highly skilled talents in alignment with client requirements.
• Act as the project owner, providing reports on SLA performance, employee performance, project challenges, and potential improvement solutions.
• Ensure the seamless deployment of talents to support client projects while adhering to policies and regulations.
• Collaborate with in-house recruiters to optimize hiring strategies and meet manpower demands within deadlines.
• Lead end-to-end staff augmentation services, ensuring contracted SLA fulfilment, operational excellence, and efficient resource allocation.
• Serve as the primary point of contact for clients, ensuring their manpower needs and project goals are fully understood and achieved.
• Build and maintain strong client relationships through regular performance reviews and proactive issue resolution. Proactively identify and mitigate risks to maintain client satisfaction.
• Provide clients with regular updates and insights on talent performance and project progress.
• Build and maintain strategic relationships with internal stakeholders and customers.
• Lead and coordinate HR operations for deployed resources, including contracts, payroll, compliance, and grievance resolution.
• Develop and implement efficient processes to uphold high standards of service delivery.
• Monitor project timelines, resource allocation, and overall satisfaction to ensure client success.
• Provide monthly service performance reporting and ensure P&L accountability, including invoicing accuracy and collections.
• Manage and mentor a team of recruiters, resourcers, and HR operations staff, fostering a collaborative and high-performance culture.
• Set clear performance goals for the team, providing ongoing coaching and feedback.
• Guide junior on-site team leads to deliver services that meet or exceed expectations.
• Manage talent retention, deployment, and transitions as required.
• Champion professional development and training initiatives to enhance team capabilities.
• Track and analyse key performance metrics for deployed resources and team operations.
• Prepare and present detailed reports to internal stakeholders and clients on resource utilization, project outcomes, and areas for improvement.
• Provide monthly/quarterly reporting (covering both clients and employees) on service metrics, performance, and market trends.

Requirements:

• Bachelor's or Master's degree in IT or a related field, with over 10 years of experience in IT outsourcing and at least 3 years in direct team management.
• Familiarity with ITIL v4 (certification preferred) and PMP certification is highly desirable.
• Strong organizational and leadership abilities, with the capacity to manage diverse teams effectively.
• Proven experience working in a matrix environment and managing partnership relationships.
• Proactive and adaptable, with the ability to maintain a balanced perspective to achieve mutually beneficial solutions.
• A strong customer service orientation, focused on exceeding client expectations.

Only Short-Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R1106591

• Location: Pandan (moving to Jurong East in 2025)
• Service Engineer in Marine navigation system
• Salary: up to $4,000

Essential Responsibilities:
• Attending ships in terminal, anchorage, shipyard for repair, installation, troubleshooting services.
• Report and documentation as per company procedures (E.g. Update of Software, database, etc.).
• Timely completion of technical and service work report
• Conducting fault-finding process and resolve the technical issue onboard as appropriate.
• Providing technical support both onsite and remotely for company product to the customer.
• Providing support to coordinators.
• Ensuring that the work is executed according to Company Quality, Health, Safety and Environmental guidelines and customer site procedures.
• Ad-hoc duties as assigned by manager.

Requirements:
• At least a Diploma in Electrical and/or Electronics Engineering or related field with at least three years of relevant experience
• Experience in programming, commissioning and service of Marine navigation systems.
• Experience in the hardware and software for the Marine navigation systems
• Excellent product knowledge in SAM Electronics and other navigation System.
• Good communication and teamwork skills.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705
Tel: 6950 9748
http://www.peopleprofilers.com
[email protected]

Consultant in charge: So Boon Shyen, Debbie
EA Licence Number: 02C4944
Registration Number: R1111376

Benefits Summary:

• Up $3000 + Allowance + Commission + Bonus
• 5 Days work week
• Working Location: West
• MNC with good working environment

Responsibilities:

• Coordinate with customers to prepare and offer service contracts
• To prepare repair quotations for customer confirmation
• To create work orders for controllers to arrange jobs
• Provide excellent service and support to customers including after-sales matters
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Alternatively, you may also email your resume to us at [email protected].

Follow us on Facebook for more info:
https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on for more details:
https://wa.me/6593839640

Follow us on Telegram for more job opportunities:
https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Edward TOH
Registration No: R1658602
EA License No: 20C0278

Responsibilities:

• Document and maintain the Client’s enquiries and request received in Bank’s ticketing tool
• Subject Matter Expert for specific focus area such as Authentication, Trading, Payments
• Strong commitment to quality service and standards
• Manage the clearance of Long Form Deficiency, Subscription of documents, Investment related forms.
• Support ad hoc duties/requests as assigned by team lead

Requirements:

• Degree with at least 3 years of related banking call centre or client services experience
• Able to work shift hours and public holidays
• Strong communication talent, ability to manage conflict situation etc

Email: [email protected]

** This Singapore-based position is opened to Singaporeans only.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Nurul Amirah | Registration No: R22108940

Contract duration: 2 years

Location: Changi (Sealand Road)

Responsibilities

• Handle telephone enquiries and front desk duties.
• Coordinate with security team on vehicles, vendors, occupants, contractors or visitors entering the premises.
• Account and recording of damaged items, loss of equipment, defects after the guests’ have checked out.
• Communicate charges of damaged or loss items to occupants and escalate appeals for wavier to Resorts Ops Manager for processing.
• Conduct regular inspections to ensure the Resorts are well maintained. To record and report any defect and to engage Facility Management team to schedule repairs and maintenance.
• Administer resorts’ inventories and office stationery purchases.
• Assist on issues surfaced up by the housekeeping/security team/occupants in the absence of the Resorts Ops Manager.
• Assist occupants with basic troubleshooting such as issues with equipment examples refrigerator, air-condition or TV sets.

Other responsibilities

• Function as the Point of Contact (POC) for the followings:
  With Linen Laundry Service Vendor - Coordinate with Linen Laundry Service Vendor on the dispatch and collection of dirty linens.
• Logistics & Inventories
  a. Handles linen inventory and purchasing if stock is low
  b. Co-ordinate with housekeeping team for the accounting and preparation (example defect detection) of the linens for the villas.
  c. Administer villa inventory list amendments (4, 3 and 2-bedroom villas):
• Report of shortfall/additions of inventories
• Facilitate on boarding of physical inventory lists (both normal stores and linens) to online inventory tracking list and accounting of items issued to housekeeping staff or occupants directly.

Requirements

• Diploma in Hospitality
• At least 1 year of experience in customer service / hotel operations
• Good verbal and written communication skills
• Team player

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Le Bon Funk is a series of neighbourhood wine bars by Chef-Owner Keirin Buck, located in Club Street and Holland Village. Le Bon Funk presents a selection of exciting and accessible wines complemented by quality, never fussy, produce-led sharing plates.

Le Bon Funk is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Prepare the restaurant for opening and closing
• Setting up tables with the correct number of place settings, including crockery, silverware, glasses, and napkin
• Maintain restaurant's overall cleanliness at all times
• Readily stand by at the pass, to pick up dishes which are ready to be presented to the guest
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs
• Refresh the table with finesse once guests have finished their main course
• Other additional task includes setting up and breaking down tables, restocking supplies, using the glassware dishwasher and other cleaning duties

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

Job Description

1. Data administration covering customer and market data, and trade booking.
2. Participate in cross-functional business process re-engineering teams and continuous improvement efforts.
3. Manage trade lifecycle across equities, fixed income, FX, derivatives, funds etc.
4. Investigate and escalate any discrepancies outside of given tolerances for portfolios.
5. Provide support on other administrative matters / back-up duties as needed.
6. Support Relationship Managers (RMs) to provide excellent service to high net-worth clients, in particular from Chinese speaking regions.
7. Partner client, business support and service providers to ensure delivery of clients' requirements including working on weekends (if required).

Requirements:

• Degree, preferably in Banking or Finance
• Fresh graduates to maximum 2-year experience
• High-stress resistance and multitasking ability
• Able to use data tools such as Phyton
• Only Singaporeans and permanent residents will be considered

• Singapore Based (Jurong east & Jewel Changi etc)
• 5 days including weekend and PH (off-days on weekdays), 44 hours per week
• With experience in leading a team; Prior experience in photography service industry is preferred.
• Career Progression Opportunities

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Achieving imaging revenue targets of store or booth
• Lead a small team and to achieve Service and revenue targets
• Manage the daily operation, supervise the team
• Display knowledge of key items and actively communicate status to manager
• Able to work outdoors and on shifts, including weekends and public holidays

Requirements:

• With experience in leading a team
• Prior experience in photography service industry is preferred

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Location: Pandan (moving to Jurong East in 2025)
• Service Engineer in Marine navigation system
• Salary: up to $4,000

Essential Responsibilities:
• Attending ships in terminal, anchorage, shipyard for repair, installation, troubleshooting services.
• Report and documentation as per company procedures (E.g. Update of Software, database, etc.).
• Timely completion of technical and service work report
• Conducting fault-finding process and resolve the technical issue onboard as appropriate.
• Providing technical support both onsite and remotely for company product to the customer.
• Providing support to coordinators.
• Ensuring that the work is executed according to Company Quality, Health, Safety and Environmental guidelines and customer site procedures.
• Ad-hoc duties as assigned by manager.

Requirements:
• At least a Diploma in Electrical and/or Electronics Engineering or related field with at least three years of relevant experience
• Experience in programming, commissioning and service of Marine navigation systems.
• Experience in the hardware and software for the Marine navigation systems
• Excellent product knowledge in SAM Electronics and other navigation System.
• Good communication and teamwork skills.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705
Tel: 6950 9748
http://www.peopleprofilers.com
[email protected]

Consultant in charge: So Boon Shyen, Debbie
EA Licence Number: 02C4944
Registration Number: R1111376

• Identify and resolve problems with marine motors, auxiliary engines, steering systems, and other related components.
• Repair inboard and outboard engines, focusing on fuel, cooling, and exhaust systems.
• Perform regular maintenance to ensure the proper functioning of all shipboard systems.

Requirements:

• Diploma in Marine Engineering or equivalent.
• At least 2 years of nautical maintenance and repair experience.
• Skilled in using diagnostic tools and marine service equipment.
• Good understanding of marine engines, auxiliary engines, and cargo pumps.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Service Technician

• $2500 - $3300 + $60 handphone allowance
• Senoko
• Working hours: Mon - Fri 8am – 5pm, Sat 8am – 12pm

Requirements:

• Candidate must possess at least a NITEC, Professional Certificate in ( Electrical / Electronic / Mechanical) or equivalent.
• Must have basic Electrical/ Mechanical and Electronic background.
• Must have class 3 driving license
• Able to start work immediately or short notice.

Job Responsibilities:

• Servicing, installation, testing and troubleshooting of electrical and mechanical parts at clients' premises or workshop.
• Access control, able to work under minimal supervision.
• Experience in Security System is a plus.

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Accounts Executive (AR)

Salary: $3,000 - $3,300

Working hours: Monday - Friday (9am to 6:10pm)

Location: Senoko, Woodland

Job Responsibilities:

• Ensure that all transactions are well documented.
• Responsible for the full spectrum of Accounts Receivable.
• Ensure accurate and timely processing of Goods Return Note.
• Coordinate local cheque bank-in and daily update of incoming funds to the NAV system.
• To ensure timely updating of customer accounts.
• Monitor and follow-up with customers on overdue account and arrange for debts collection.
• Reconcile Customer Collection with Bank Ledger.
• Responsible on monitoring monthly /weekly Debtors aging.
• Mailing of Statement of Accounts to customers and respond to their inquiries.
• Prepare Accounts Receivable monthly cash flow forecast.
• Preparation of Journal entries for accruals & other adjustment.
• Preparation of monthly and year-end Balance Sheet schedules.
• Liaising with internal and external auditors.
• Looking into strengthening current and process improvement
• Undertake ad hoc duties as assigned.

Requirements:

• Diploma/Degree in Accounting
• At least 3 years of experience in accounting & finance.
• With manufacturing experience would be an added advantage
• Proficiency in Excel and other Microsoft office application

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Join a leading firm as a Service Delivery Executive to oversee and manage vendor support to ensure adherance to SLAs.

Your new role:

• Serve as the primary point of contact for external vendors supporting application systems.
• Negotiate and monitor service level agreements (SLAs), ensuring compliance and timely issue resolution.
• Oversee the day-to-day delivery of application support services by vendors to ensure high availability, performance, and reliability of application systems through proactive monitoring and timely intervention.
• Coordinate and collaborate with vendors to resolve complex issues and deliver enhancements in line with business needs.
• Evaluate vendor performance periodically and recommend improvements or alternative solutions.
• Serve as a liaison between internal teams, end-users, and vendors to ensure clear communication and alignment on requirements.
• Collaborate with internal IT teams to implement upgrades, patches, and changes to application systems.
• Supervise the technical aspects of vendor-provided application support, including system diagnostics, troubleshooting, and resolution of incidents.

You will need:

• Prior hands-on experience in a similar service delivery or application support role with strong vendor management skills.
• Technical understanding of application support and troubleshooting, as with technical knowledge on database management, middleware support and integration with third-party systems etc.
• Sound technical knowledge on Unix/Linux, Java, SQL and more
• Familiarity with incident management tools (e.g., ServiceNow, Jira) to track and resolve tickets effectively.

If this interests you or you know anyone who might be suitable, please click apply to submit your application or email an updated copy of your CV to [email protected]. Please note that only shortlisted applications will be contacted.

EA registration No.: R1987315

Employment Agency License No.: 23C2056

Our client provides the machinery, tools and technology in getting the best end glass quality.

• Manage all maintenance related problems on site, troubleshoot and provide technical support to customers.
• Responsible for site acceptance tests, commissioning and start-up assistance.
• Handle the customers on after sales service, understand and help customers define their needs.
• Perform trainings to enable users in optimizing the product performance.

Requirements:

• Diploma in Electrical/Mechanical/Mechatronic Engineering or equivalent
• At least 2 years of relevant working experience in servicing machineries.
• Independent with good time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Identify and resolve problems with marine motors, auxiliary engines, steering systems, and other related components.
• Repair inboard and outboard engines, focusing on fuel, cooling, and exhaust systems.
• Perform regular maintenance to ensure the proper functioning of all shipboard systems.

Requirements:

• Diploma in Marine Engineering or equivalent.
• At least 2 years of nautical maintenance and repair experience.
• Skilled in using diagnostic tools and marine service equipment.
• Good understanding of marine engines, auxiliary engines, and cargo pumps.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job Descriptions:

• Ensure smooth daily administration and operation of the office.
• Planning and implementing the global administrative and general affairs management system, including the establishment of various standard forms, meeting SOP, introduction, and teaching of clerical tools, etc.
• Upkeep cleanliness and maintenance of facilities including liaising with vendors, upkeep of first aid supplies and fire-fighting equipment, ensuring reception and meeting rooms readiness at start and end of day.
• Record and update office inventory, ordering of stock.
• Manage procurement and replenishment of office, centers’ required consumables, stationery, and supplies.
• Provide logistics support such as room booking, prepare beverages, projector etc.
• Diary management and arranging appointments, booking meeting rooms and conference facilities.
• Other duties as assigned by Senior Management.

Job Requirements:

• 3-5 years relevant experience, such as co-working or sharing office management experience.
• With developed global administrative affairs, property management capabilities and SOP establishment experience is a plus.
• With project management experience is a plus.
• With office renovation experience is a plus.

Job Description

• Coordinate and monitor service arrangement. (Such as, Travel plans, accommodation, and VISA application etc)
• Handle administration and paperwork.
• Ensure efficient in assisting our clients with any requirements, handling feedback, provide direction and give suggestions.
• Prepare for consultation and recommendation report when required
• Handle clients’ mails, messages, and answering phone calls
• Supervise and ensure the smooth and efficient ongoing project
• Supervise on project budget, schedule, quality.
• Ensure clients receive an optimum level of service and care at all times
• Ensure vigilance of any service discrepancies
• Perform any other reasonable duties and responsibilities as requested by superior or management.

Requirements:

• Degree in Business Management/Project Management/Tourism/Hospitality.
• Min 5 years of relevant experience, preferably in field of hotel management, restaurant management, logistics, education, airport, or tourism industry.
• Familiar with working regulations and environment in Singapore and Asia Pacific.
• Self-motivated and open-minded with ample cultural awareness and eager to work in a multi-cultural environment.
• Proficient in Microsoft office and Project Management
• Good attitude, strong communication, interpersonal and customer service skills.
• Excellent judgment, attention to detail and ability to handle confidential information.
• Proficiency in Word, Excel, PDF,PPT and other Window Office programs
• Proven experience as concierge, customer service or from hospitality related industries would have advantage for this role.
• Having Experience service VVIP or VIP

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of Department and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in an international private education institution.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used in 138 countries today. We have more than 600,000 users worldwide.

THE ROLE

As a Customer Success Manager at Digify, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.

• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.

Roles & Responsibilities

• Assisting the Customer Service Manager in developing and managing the team to achieve set KPIs and Targets through the delivery of high levels of customer service experience.
• Ensure the area of responsibility is well managed and the overall daily operations are well coordinated and smooth.
• To develop, manage and maintain strong relationships with Customers.
• Developing, handling and answering feedback and complaints from the customers and using this feedback to improve customer experience.
• Monthly reports tabulations and assisting the Customer Service Manager in analysing the data. Devise and evaluate methods for collecting quantitative and qualitative data.
• Act as a brand guardian for online and offline communications.

Qualifications and Selection Criteria

• Diploma/Degree in Business or related field.
• Minimum 1 – 2 years experience in customer relations or related fields
• Meticulous with a creative flair
• Strong organizational and time management skills
• Good interpersonal and communication skills
• Responsible, proactive and able to work autonomously in a fast-paced environment