Benefits Summary:

• Up $3000 + Allowance + Commission + Bonus
• 5 Days work week
• Working Location: West
• MNC with good working environment

Responsibilities:

• Coordinate with customers to prepare and offer service contracts
• To prepare repair quotations for customer confirmation
• To create work orders for controllers to arrange jobs
• Provide excellent service and support to customers including after-sales matters
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Alternatively, you may also email your resume to us at [email protected].

Follow us on Facebook for more info:
https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on for more details:
https://wa.me/6593839640

Follow us on Telegram for more job opportunities:
https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Edward TOH
Registration No: R1658602
EA License No: 20C0278

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

We are the TikTok R&D team responsible for the construction of TikTok's global Customer Service Platform, which includes various services for both B-end and C-end. We are also responsible for understanding user feedback content, including identifying user intentions, and applying large language models such as ChatGPT in intelligent conversations.

The role will be responsible for

- the design and development of the TikTok customer service platform

- deeply understand the business, provide users with intelligent and efficient service solutions through abstraction

- reasonably decompose and implement product requirements of different periods and urgency levels

- write technical documents and design plans for related products

- learn and research advanced technologies in the industry to maintain technological progress

Qualifications

Minimum Qualifications

- Proficient in at least one programming language, such as Java, Golang, Python, or C++

- Bachelor Degree in Computer Science or related field

Preferred Qualifications

- Candidates with Java or Golang experience are preferred;

- Familiar with common Internet technologies, including but not limited to Linux systems and principles, MySQL, RPC, MQ, caching technologies, and microservices architectures;

- Possess good coding and documentation habits, pay attention to code style, familiar with basic design patterns and principles, and continuously focus and optimize projects

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Identify and resolve problems with marine motors, auxiliary engines, steering systems, and other related components.
• Repair inboard and outboard engines, focusing on fuel, cooling, and exhaust systems.
• Perform regular maintenance to ensure the proper functioning of all shipboard systems.

Requirements:

• Diploma in Marine Engineering or equivalent.
• At least 2 years of nautical maintenance and repair experience.
• Skilled in using diagnostic tools and marine service equipment.
• Good understanding of marine engines, auxiliary engines, and cargo pumps.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Customer Service Executive (5 months contract)

Location: Tuas, Company Transport / Transport Allowance ($120) if candidate possess own transport
Monday to Friday (8am to 5pm)
Basic: Up to $3600

Requirements:
Diploma holder and above
At least 2 years relevant experience preferred

Responsibilities:
To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.
To prepare invoices, monthly reports for consolidated billing.
To maintain and upkeep the filing system and software on all aspects of waste information.
To assist Customer Service Manager to ensure smooth daily operational in the team.
To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.
To update customer database in respect of customers and potential customers.
To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Customer Service Executive (5 months contract)

Location: Tuas, Company Transport / Transport Allowance ($120) if candidate possess own transport
Monday to Friday (8am to 5pm)
Basic: Up to $3600

Requirements:
Diploma holder and above
At least 2 years relevant experience preferred

Responsibilities:
To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.
To prepare invoices, monthly reports for consolidated billing.
To maintain and upkeep the filing system and software on all aspects of waste information.
To assist Customer Service Manager to ensure smooth daily operational in the team.
To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.
To update customer database in respect of customers and potential customers.
To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Working Location: Island wide branch; Office at Dhoby Ghaut area
• 5.5 days / 6 Days Working (Bank branches operating hours, may need to work on PH or Sunday according to work schedule)
• Salary: $2100 basic + High Commission (Gross $3k ++ or higher)

Responsibilities:

• Promoting services to clients based on their needs and requirement
• Follow up with customers regarding their application
• Meeting sales target set by company
• Other duties as required by the company

Requirement:

• Relevant experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Customer Service Executive (5 months contract)

Location: Tuas, Company Transport / Transport Allowance ($120) if candidate possess own transport
Monday to Friday (8am to 5pm)
Basic: Up to $3600

Requirements:
Diploma holder and above
At least 2 years relevant experience preferred

Responsibilities:
To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.
To prepare invoices, monthly reports for consolidated billing.
To maintain and upkeep the filing system and software on all aspects of waste information.
To assist Customer Service Manager to ensure smooth daily operational in the team.
To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.
To update customer database in respect of customers and potential customers.
To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Requirement

Candidate with retail or jewellery experience is an added advantage

Minimum GCE “N” level

Candidate with retail or jewellery experience is an added advantage

Job Scope

Understand and be able to explain to customers the range of Jewelley the company has to offer

Promote the various products, services and schemes to customers

Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction

Ensure merchandise and displays are consistently well presented and displayed

Manage and maintain the overall positive image of the showroom

Develop and maintain good customer relationship and database

Retail Team Leader

• 5 days including weekend and PH (off-days on weekdays), 44 hours per week
• Salary: $2600 -$3000
• Location: Snow City (Jurong east) & Jewel Changi and etc

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Achieving imaging revenue targets of store or booth
• Lead a small team and to achieve Service and revenue targets
• Manage the daily operation, supervise the team
• Display knowledge of key items and actively communicate status to manager
• Able to work outdoors and on shifts, including weekends and public holidays

Requirements:

• With experience in leading a team
• Prior experience in photography service industry is preferred

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Our client, a fast-growing IT solution provider in Singapore, offers comprehensive IT support services tailored to customer needs, delivering innovative technology and outsourcing solutions to meet evolving demands. They are seeking a client-focused Resource Service Delivery Manager to oversee Manpower Augmentation services. This role ensures efficient delivery of client’s Project manpower needs while upholding quality standards.

Key Responsibilities:

• Oversee the recruitment, selection, and onboarding of highly skilled talents in alignment with client requirements.
• Act as the project owner, providing reports on SLA performance, employee performance, project challenges, and potential improvement solutions.
• Ensure the seamless deployment of talents to support client projects while adhering to policies and regulations.
• Collaborate with in-house recruiters to optimize hiring strategies and meet manpower demands within deadlines.
• Lead end-to-end staff augmentation services, ensuring contracted SLA fulfilment, operational excellence, and efficient resource allocation.
• Serve as the primary point of contact for clients, ensuring their manpower needs and project goals are fully understood and achieved.
• Build and maintain strong client relationships through regular performance reviews and proactive issue resolution. Proactively identify and mitigate risks to maintain client satisfaction.
• Provide clients with regular updates and insights on talent performance and project progress.
• Build and maintain strategic relationships with internal stakeholders and customers.
• Lead and coordinate HR operations for deployed resources, including contracts, payroll, compliance, and grievance resolution.
• Develop and implement efficient processes to uphold high standards of service delivery.
• Monitor project timelines, resource allocation, and overall satisfaction to ensure client success.
• Provide monthly service performance reporting and ensure P&L accountability, including invoicing accuracy and collections.
• Manage and mentor a team of recruiters, resourcers, and HR operations staff, fostering a collaborative and high-performance culture.
• Set clear performance goals for the team, providing ongoing coaching and feedback.
• Guide junior on-site team leads to deliver services that meet or exceed expectations.
• Manage talent retention, deployment, and transitions as required.
• Champion professional development and training initiatives to enhance team capabilities.
• Track and analyse key performance metrics for deployed resources and team operations.
• Prepare and present detailed reports to internal stakeholders and clients on resource utilization, project outcomes, and areas for improvement.
• Provide monthly/quarterly reporting (covering both clients and employees) on service metrics, performance, and market trends.

Requirements:

• Bachelor's or Master's degree in IT or a related field, with over 10 years of experience in IT outsourcing and at least 3 years in direct team management.
• Familiarity with ITIL v4 (certification preferred) and PMP certification is highly desirable.
• Strong organizational and leadership abilities, with the capacity to manage diverse teams effectively.
• Proven experience working in a matrix environment and managing partnership relationships.
• Proactive and adaptable, with the ability to maintain a balanced perspective to achieve mutually beneficial solutions.
• A strong customer service orientation, focused on exceeding client expectations.

Only Short-Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R1106591

Responsibilities:

• Document and maintain the Client’s enquiries and request received in Bank’s ticketing tool
• Subject Matter Expert for specific focus area such as Authentication, Trading, Payments
• Strong commitment to quality service and standards
• Manage the clearance of Long Form Deficiency, Subscription of documents, Investment related forms.
• Support ad hoc duties/requests as assigned by team lead

Requirements:

• Degree with at least 3 years of related banking call centre or client services experience
• Able to work shift hours and public holidays
• Strong communication talent, ability to manage conflict situation etc

Email: [email protected]

** This Singapore-based position is opened to Singaporeans only.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Nurul Amirah | Registration No: R22108940

Position: Service Crew

• Location: Bukit Panjang, Sembawang, Paya Lebar, Kent Ridge (NUS), Jurong West (NTU)
• Salary : Depend on working day + AWS + Bonus
• Working days: 5/ 5.5/ 6 days (10:30am-10pm) 90 mins break

1. 5 days - $2,400 - $2,600
2. 5.5 days - $2,600 - $2,800
3. 6 days - $2,800 - $3,000

Requirements:

• Training provided

Job Description:

• Greet and assist customers with our self-ordering kiosk
• Maintain cleanliness of tables and dining areas
• Assist with food preparation and ingredient refills as needed
• Seek feedback from our customers on our mala

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position: F&B Service Ambassador

• Working Hours: 6 days [2 Shift between 7am-10pm, rotated shift , 44 hours per week]
• Location: Hillview / Clementi / Bedok
• Salary: $2500

Requirements:

• Preferably 1 year working experience in F&B – cafes/ restaurants/ similar capacity
• Able to work on weekends / public holiday

Job Scope:

• Ensuring excellent guest experience through providing of warm and genuine service
• Take, prepare and serve food & drinks orders and operate cash register
• Ensure product items are well stocked and display cases are attractive and clean.
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Any other ad-hoc duties base on operational needs

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

*Ring Ring* Your end-users need your help! Will you rise to the occasion and answer the call, drawing on your expertise to solve the problem that they are facing at that moment? Our Customer Analysts are the "Batmen" of Titansoft, give them the bat-signal, and they will look into your issue and beat them into oblivion. *POW!*

What a Customer Analyst does in Titansoft

• Assist in product support for end users
• Coordinate with team members to resolve reported problems by end users within SLA
• Provide a single point of contact for end users to report problems
• Work closely with team members to suggest and propose prevention methods or workarounds for problems
• Be proactive with system monitoring, provide efficient solution and action before end users report / problems occur
• Take responsibility on receiving reports or problems until the root cause is solved or preventive action is applied
• Willing to perform 24/7 support duties on rotational basis
• Perform tasks assigned by direct supervisor

What we are looking for in a Customer Analyst

Qualifications

• Minimum Advance Diploma in Computer Science or related field

Experience

• At least 1 year of technical support customer service experience in a corporate IT environment.
• Basic knowledge in TCP/ IP networking as well as web services
• Basic knowledge in web application development and support

Skills

• Ability to work on their own initiative and be a self-starter
• Detail-oriented and ability to consistently produce high quality, accurate work
• Exceptional problem solving and troubleshooting skills
• Willingness and ability to work co-operatively with others as part of a team
• Flexibility in terms of responsibilities and working arrangements
• Good interpersonal and communication skills with report writing and documentation skills
• Ability to work under pressure for deliverables

What everyone gets in Titansoft (psst. We didn't get that Great Place To Work in Singapore 2024 Award for nothing!)

• 18 days of rest and relaxation for each year (P.S. It gets even better over the years!)
• Competitive salaries and bonuses bench-marked against big players in the industry (Yeap, those companies!)
• Flexible working hours (Sleep in a little longer after fixing that pesky bug from last night)
• Comprehensive insurance coverage
• Wellness fund (Flexibilty to use it for medical, dental, EAP or even attraction parks!)
• Very well-stocked pantry (We've never heard of the term 'Hunger Games', nope)
• Communities of Practice and Workshops catered for your growth and learning
• Substantial subsidies and programs to keep that creative flow while having fun (Health promotion program, annual overseas company outing, an annual dinner that nobody will ever forget, etc.)
• Hardcore work and hardcore fun!

Working at Titansoft will probably be unlike any other careers you have ever had. Discover why you should join us!

Our client a global leader in the recycling and commodities trading industry They are now looking to hire a Senior Customer Service Specialist to join their growing team.

Responsibilities:

• You will be responsible to manage a full set of Import/Export, Letter of Credit, and banking documents.
• To resolve problems, make informed decisions and manage the customer wisely to achieve maximum results independently.
• Prepare an accurate and complete range of shipping documents, including Invoice.
• Review all documents to ensure compliance with Sales terms, L/C terms, and customer requirements.
• Follow up on deposit/LC issuance to ensure required payments are received before shipment.
• Serve as the initial point of contact for managing complaints and handling claims.

Requirements:

• Minimum Diploma and above
• Preferrable with LC knowledge
• At least 3-5 years working experience in Customer Service and managing shipping documentation
• Able to work independently and work within tight deadline

If you are interested in this role, please click on Apply Now

Please note that only shortlisted candidates will be contacted, thank you.

Eng Ai Wen, Ivan

EA License Number: 23C2060

Registration ID is R1222887

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Duration: 12 months contract

Working hours: Mon - Fri (Office hours)

Location: Outram Park MRT

Responsibilities

• To ensure the provision of prompt and accurate clarifications to customer queries.
• To ensure that feedback and complaints are followed-up appropriately.
• To ensure 90% of the applications are processed within five working days.
• To ensure that only applicants, who fulfil the relevant criteria, are considered for licences.
• To ensure that all queries are replied within five working days.
• To ensure that all records can be retrieved quickly upon request; and
• Make outgoing calls in reply or in response to callers who leave their numbers and request that operators call them back.
• The job holder is required to possess sound knowledge of the legislations, doctrines, policies and guidelines relevant to the licensing regimes. The job holder also has to keep updated of any changes to the legislations, doctrines, policies and guidelines to ensure that no licence applications are wrongly approved or rejected.
• The job holder is responsible for managing customers’ queries and feedback.
• The job holder has to scrutinise the results of the various screening records in deciding on the recommendations on whether to approve or reject the licence applications.
• The job holder has to analyse the applications and documents submitted to make recommendations to the relevant supervisor to approve or reject the licence applications.
• Any other ad hoc duties assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Duration: 12 months

Location: PLQ

Working hours: Mon - Fri (9am - 6pm)

Job Purpose

To facilitate policyholders’, distribution representatives’ and business partners’ email queries on our product and services which will contribute to the overall positive customer experience with the company.

Responsibilities

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;
• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;
• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution
• Provide excellent customer service experience; and
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements

• ‘A’ Levels and preferably possessed professional certification in Insurance (i.e. M9, M5 and CHI);
• 3 years’ experience in customer servicing role (Life Insurance) - Preferred & not a MUST have

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/2498

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Our client provides advanced instruments and systems designed for high performance across various industries.

• Prepare service and spare parts quotations to customer inquiries.
• Build and maintain strong customer relationships to ensure high-quality service and support.
• Perform in-house repairs and on-site commissioning for gas and water quality analysers, CEMS, and AQMS, troubleshoot issues.
• Collaborate with customers to address service concerns and offer technical solutions.
• Support the project team in conducting FAT and SAT and deliver product training to end users and distributors.

Requirements:

• Degree in Mechanical Engineering/Environmental Science Engineering or equivalent.
• At least 2 years of experience in the analytical instruments.
• Good knowledge of gas analyzers, CEMS, and water quality analyzers.
• Customer-oriented with a positive attitude, along with excellent planning and time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Summary:

The incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

Job Responsibilities:

• Handle customer’s enquiries promptly
• Ensure compliance with customers’ Standard Operating Procedures
• Liaise with overseas agents on various requirements and rates
• Prepare shipping, LCL, FCL documentation
• Co-ordinate with import and export operations to ensure accuracy in documentation and invoicing
• Liaise & co-ordinate with carriers / customers / suppliers to ensure smooth delivery of shipments
• Sea freight quotation for adhoc COD customers
• Arrange for the packing / labelling of Dangerous Goods
• Provide quotations upon application
• Responsible for closing of files every month
• Responsible for DG declaration from time to time

Job Requirements:

• Diploma / Degree preferred
• Minimum 3 years of experience in freight forwarding (airfreight / seafreight)
• Possess excellent communication and interpersonal skills

We invite interested and qualified candidates to submit resume for consideration. We regret that only shortlisted applicants will be contacted.

Le Bon Funk is a series of neighbourhood wine bars by Chef-Owner Keirin Buck, located in Club Street and Holland Village. Le Bon Funk presents a selection of exciting and accessible wines complemented by quality, never fussy, produce-led sharing plates.

Le Bon Funk is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Prepare the restaurant for opening and closing
• Setting up tables with the correct number of place settings, including crockery, silverware, glasses, and napkin
• Maintain restaurant's overall cleanliness at all times
• Readily stand by at the pass, to pick up dishes which are ready to be presented to the guest
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs
• Refresh the table with finesse once guests have finished their main course
• Other additional task includes setting up and breaking down tables, restocking supplies, using the glassware dishwasher and other cleaning duties

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

Established statutory board seeking for multiple Customer Service Officers

Duration: Contract till 31 March 25

Salary: $13.45 per hour

Working Days: Monday - Friday

Working Hours: 830am - 5pm

Location: Novena

Job Responsibilities:

• Address tax queries on the various tax types such as Individual Income Tax, Property tax over the helpline
• Promote and nudge taxpayers in the usage of my client's organisation e-Services and chatbot
• Guide taxpayers on the step-by-step e-Filing procedures and provide advices on their filing and payment obligations

https://go.persolkelly.com/job/apply/6892

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

Position: CS Executive (1yr contract) - (with potential for renewal)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: Fort canning

Starting Salary: $3000 - $4,500

The Customer Service Executive is part of the customer service team running the order-to-cash flow, with key focus on ensuring internal and external customers are taken care of in a timely manner. Other working partners include other functions within the office, 3PL warehouse and so on.

Job Description:

• Hands-on processing and ownership of full order-to-cash function for varied customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Ensure timely booking of customer orders (issuance of PI/contracts) in line with SLA to customer.
• Managing letters of credit (LCs) and ensuring compliance when negotiating through bank.
• Communicate updates to customers in any event of adjustments to supplies/shipment schedules. Have good understanding for First Expire First Out (FEFO) rule on inventory utilization, as well as shelf-life & expiry dates of materials
• Review allocation plans with countries where needed and issue pick lists to our 3rd party warehouse
• Responsible for clean shipping documents for drop shipments from our production plants.
• Meticulous preparation of final set of shipping documents in line with customer and/or LC
• requirements, for submission to bank.
• Ensure all necessary documents are available (invoices, CN/DN, freight bills, etc.) and submitted to finance at month end.
• Communicate order status to country sales teams on periodic basis.
• Ad hoc tasks/duties that may be assigned as and when necessary.

Job Requirement:

• Diploma/Degree in relevant field
• Experience in managing OTC for customers around the region
• Possess strong working knowledge and negotiation of Letters of Credit via banks.
• Understands a variety of other payment terms such as open account, D/P (Documents against Payment), D/A (Documents against Acceptance), T/T (Telegraphic Transfer).
• Have experience in SAP R3 or S4 Hana.
• Proficient in Microsoft Office Suite, especially Excel and PowerPoint.

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Account Manager [After Sales Service]

Salary: $2800 - 3300 + $750 Transport Allowance
Working Days: 5 days , 8– 5.15pm
Location: Boon Lay

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

​​​​​​​Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

​​​​​​​Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Account Manager [After Sales Service]

Salary: $2800 - 3300 + $750 Transport Allowance
Working Days: 5 days , 8– 5.15pm
Location: Boon Lay

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

​​​​​​​Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

​​​​​​​Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Descriptions:

Coordinate and responsible for the planning, execution and evaluation of programmes and ensure smooth running of daily operations of the department, which includes:

• Outreach and engagement of seniors within service boundary
• Active ageing programme
• Befriending and Buddying
• Care and support services

To liaise with external agencies, organisations, donors, volunteers etc. to tap on external resources and / or publicise programmes. You will need to provide information and referral services to clients.

DUTIES AND RESPONSIBILITIES

1. Programme Planning and Implementation

• Develop and implement outreach plan to seniors.
• Develop and implement annual calendar plan of social and health activities for seniors.
• Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by Agency for Integrated Care, administration of the CSQ, half-yearly progress report on the programmes and services, outcome management, etc.
• Conduct needs assessment survey if necessary.
• Initiate a case record file for every elderly household in the identified block and capture the needs of the seniors.
• Establish and motivate seniors to be active, healthy, interdependent and purposeful.
• Ensure that the activities and programmes of the centre promote a community climate of multi-racial tolerance, harmony and cooperation among residents.
• Network with other agencies to establish additional avenues of help for the welfare of the seniors.

2. Alert Alarm System

• Oversee and manage the Alert Alarm System (AAS) during the centre’s operating hours, rendering assistance when necessary.
• Establish a system to manage the AAS outside operating hours and ensures that help continues to be available when needed, including a system of recalling staff outside operating hours.

3. Volunteer Development

• Establish networks with local community-based services/ resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income-generating activities, conduct outreach efforts etc., to match the needs of seniors.
• Recruit, interview and screen potential volunteers.
• Provide and coordinate orientation of volunteers to their assigned role and the mission and objectives of the centre.
• Place volunteers to suitable positions and areas of need, such as administration of CSQ etc.
• Supervise and support volunteers.
• Establish a system of recognition for the volunteers.
• Review and evaluate the volunteer programme to ensure relevance and to meet future needs.
• Serve as the key communication link between the centre and its volunteers.

4. Finance and Accounts

• Manage the monthly petty cash utilization of the centre.
• Implement checks and controls in the accounting system to ensure proper accounting records and also to safeguard against misappropriation of the centre’s assets.

Job Requirements:

• Diploma in social service or related discipline, with a social service background.