Contract duration: 12 months

Work location: Eunos

Working hours: Mon - Fri (9am - 6pm)

Salary: Up to $3500 + Completion Bonus!

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Requirements

• Preferably ’A’ Levels or Diploma holder
• Possess 1 - 2 years in a call centre environment, preferably in the financial industry
• Good interpersonal and communication skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/2493

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Customer Service Executive

Salary up to $3000

5 days work

Location:Changi

Responsibilities:

· To Assist in the Customer Service Department

· Liaise with Air and Sea Carriers

· Liaise with Customers

· Handle all sea documentations work like bookings

Requirements:

· Min GCE 'O' Level

· Relevant Experience

EA Name: MANPOWER ACCESS PTE LTD

EA License No: 13C6854

EA Personnel Name: Teo Zhi Wee

EA Personnel Registration No: R22103947

Where Growth Becomes Your Story

At Maximus Organisation, every day is a new opportunity to grow, connect, and create impact. Picture this: You join a team that partners with world-leading brands, stepping into a world of possibilities designed to help you build skills, forge meaningful connections, and grow into a leader.

The Role:

As a Front of House Lead, you’ll be at the heart of our team, driving customer engagement, building relationships, and creating memorable experiences. This role is all about passion, drive, and a willingness to learn—you’ll grow, strategize, and lead alongside us.

What Your Day Could Look Like:

• Kicking off the day with team strategy sessions.
• Engaging customers and creating lasting connections.
• Planning events that bring creativity and impact together.
• Sharing wins and gearing up for bigger challenges.

What’s in It for You?

• Mentorship: Learn from top-performing leaders invested in your growth.
• Travel: Regional and international trips to broaden your horizons.
• Growth Path: Clear advancement opportunities to help you thrive.

Who We’re Looking For:

You’re ambitious, love connecting with people, and enjoy taking on challenges. No experience? No worries—bring your energy and enthusiasm, and we’ll provide all the training you need.

Why Us?

Because here, growth isn’t just about numbers—it’s about you. Together, let’s shape a future full of leadership, impact, and endless possibilities.

AWS is seeking a Customer Solutions Manager (CSM) to join our Global Financial Services (GFS) team to work with one or more leading FSI customers. As a CSM, you will help customers realize sustained business value by accelerating their customer transformation journey.

Are you passionate about shaping the future of the financial services industry by translating customer’s objectives to actions that realize long-term value through innovation? Do you have the business and technical savvy to earn trust with C-level executives and project team members alike? Have you delivered transformations for large enterprises with global operations, operating as multi-layered hierarchical organizations with complex stakeholder landscapes and decision-making processes?

At AWS we value critical thinking, self-motivation, and the ability to deal with ambiguity. You are detail oriented, have excellent problem-solving abilities, and an exemplary communicator. Your technical expertise and operational excellence will influence your decisions and help drive robust customer solutions. We love people who innovate, use data to make decisions, and can express themselves thoughtfully. We want you to be passionate about delivering a great customer experience, and to love to reach and exceed goals.

As a trusted customer advocate, you will help large global financial services organizations understand best practices around adopting advanced cloud-based solutions, and how to migrate existing workloads to the cloud. Together with them, you will have the opportunity to help shape and execute a strategy to build mindshare and broad use of AWS within financial services firms. We are also looking for individuals with a demonstrated ability to think strategically about business, products, and delivery challenges.

As an AWS Customer Solutions Manager (CSM), you will establish a deep understanding of your customer's business vision, culture and processes. You will lead the successful adoption of AWS, guiding customers through the people, process, and technology facets of their cloud transformation journey. You will serve as the customer’s cloud journey coach and voice of customer within AWS, evangelizing customer needs to AWS leadership, product, and engineering teams. You leverage your communication, program management, technical, operations, and transformation acumen to understand your customer's strategic goals, translate them into an executable plan, and deliver successful, often industry changing, customer outcomes on AWS.

Successful candidates are motivated by the customer's long-term success, have a mix of technical and business expertise, are data and detail driven, and have experience delivering large-scale programs. You are a proven leader with the ability to gain stakeholder buy-in, communicate confidently at both the executive and team levels. You collaborate with a wide range of technical and non-technical teams, while navigating across geographical and organizational boundaries. You are a natural problem solver who steers ambiguity and leads autonomously.

Key job responsibilities
Customer Solutions Managers (CSMs) are obsessed with accelerating our customer’s cloud adoption and driving value from investments in the cloud. CSMs have ownership of customers’ cloud enablement / adoption readiness, driving migrations at scale, leading digital transformations, and benefit/ value realization for AWS customers.
For effective adoption of AWS, CSMs focus on driving customers’ people and operating model change. CSMs ensure customer leaders have sufficient knowledge of AWS and establish an education strategy to up-skill technical and non-technical roles across the customer’s organization. CSM’s work closely with customer stakeholders, to define their cloud’s business case, establish a vision / roadmap for their cloud program. CSMs are customer advocates, driving resolution of blockers to migrations and new solutions on AWS by delivering successful proof of concepts and creating paths towards value realization.
For migration success, digital transformation and value realization, CSMs work backwards from the customers’ cloud business case and defines the customer’s cloud migration/ digital transformation strategy which guides people, process and operating model changes for customer success. CSMs defines a detailed plan which includes key milestones collectively owned by Customer, AWS and Partner teams. CSMs partner with our customers to install and mature their Cloud Business Office capabilities, accelerate migrations and broader adoption of AWS at scale. CSMs work with our customers to establish the Cloud Leadership team and broader governance structures to effectively govern both our partnership with the customer, and the customer’s adoption of AWS. With a focus on accelerating adoption, CSMs drive the effective use of mechanisms to improve migration velocity and customers’ ability to operate business applications at scale on AWS, reducing the customer’s time to benefit.
The primary focus for a CSM, is serving as the cloud change agent for our customers, bringing structure, programmatic discipline and thought leadership to drive forward migration readiness, migration velocity and digital transformation/ modernization. CSMs balance bringing best practice AWS learnings to the customer, with the freedom to explore to find innovative ways to help tailor existing learnings and/or build something new that is more relevant and impactful to our customer needs on AWS. Ultimately, the CSM is driven by making sure the customer realizes their goals and ambition on AWS, key obstacles are rapidly unblocked enabling the customers cloud journey to efficient.

CSMs are measured on customer’s success of cloud adoption, based on:
· cloud enablement capabilities installed to drive customers’ People and Operating Model change for effective adoption of AWS. Including, training strategy to upskill technical and non-technical roles across the customer’s organization.
· workloads migrated to AWS, new customer solutions built on AWS, and by the breadth of AWS services employed by the customer.
· customer engagement effectiveness, including writing effective briefing documents and establishing key relationships with stakeholders to drive migrations at scale.
· establishing and managing an outcome-driven adoption plan to realize customer’s account vision and strategy while reporting on customer maturity and adoption progress.

About the team
ABOUT AWS:

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

- 7+ years of experience delivering technology initiatives including 3+ years of customer-facing experience delivering technology enabled transformations.
- Cross-functional leadership, collaboration, operations and data-driven problem solving
- Experience of Scrum or SAFe and/or PMP/ PgMP
- Bachelor's degree or equivalent practical experience

PREFERRED QUALIFICATIONS

- AWS Certification(s) with experience delivering AWS and/or other cloud services to realize business strategy
- Experience working with global financial services customers (Banking, Payments, Capital Markets, Insurance)
- Consultancy experience as a technology delivery lead and trusted advisor to external customer(s), with executive-level presence and communication skills
- Versed in Software DevOps and Cloud Operating Models
- Experience working within a public cloud sales organization.

The role of the Customer Program Manager will focus on supporting the Strategy/Operations & COS leader of APJC CX.

The role’s primary focus will be on driving business performance and running the business. To be successful in this role you will have strong business acumen, interpersonal and communications skills and excel at working across a dynamic team to help drive CX strategy and priorities with a strong understanding of the services/SW businesses.

• Act as a Critical point of contact and Business partner across CX, Sales, Finance.
• Institutional knowledge of Services, Financial & Operations Management > 6 years.
• Detailed understanding of the services portfolio and impact to Financials.
• Detailed understanding and governance of a P/L for CX APJC including, but not limited to bookings, revenue, margin.
• Detailed understanding and governance of Services Bookings forecast (renewals, new); representing software and services in Sales and CX forecast calls.
• Monitor progress on joint CX and ISS Plans and Targets to resolve issues and response to asks and highlight priorities where necessary.
• Develop and maintain strong relationship with Software and Sales leadership to collectively drive AOV growth across the region.
• Drive critical KPI (operational, financial, customer centric) related to Services/SW within the theatres which aligns with the success of the One Operating model.
• Oversight and execution of the operational and financial levers to help APJC CX deliver to its FY25 financial plan on a quarterly and annual basis.
• Build rigour around customer interlocks/QBR and proactively drive service delivery governance and stakeholder management.
• Deep dive into SW ATR by theatre with the renewals, sales and theatre leaders to improve adoption, leading to lower attrition and higher renewal rates.

Who You’ll Be:

We are seeking an candidate who is known for Operational Excellence. The ideal candidate will excel at understanding Operations, financial and program management. You will have a bias for action and accountability. You will be passionate about ensuring we drive value for our customers and our shareholders. You will ensure that the value creation from our employees is delivering the highest value for our customers as well as the individual’s career.

This role is an internally facing role and cross functional. It is fast paced, action orientated and constantly evolving. You will need and want to embrace change and ambiguity, iterating the approach as you test and learn.

Minimum Requirements:

• Minimum 12 years’ experience in Operations, financial and program management – including but not limited to the creation of business cases and the deep understanding of the CX P/L.
• Experience in understanding the SW/Services and program management.
• Minimum 5 years’ experience in APJC.
• Deep understanding of Cisco’s Portfolio across Product and Services.

Additional Requirements:

• Experience in Cisco’s Portfolio across Sales and CX.
• Extensive experience in operations and managing complex organizations.
• Experience in Customer Experience, Service Delivery and Customers Success.
• Strategic thinker with operational mindset.
• Excellent executive verbal and written communication skills, and experience presenting to Executive level (preferably board level) audiences internally and externally.
• Ability to influence and articulate business requirements through concise messages.

Position Summary:

Coordinate responses to customer inquiries for spare parts requirements and facilitates delivery problem resolution. Coordinate collection and processing of supplier and/or customer data and/or information regarding delivery of spare parts, provisioning products or related services. Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders.

Essential Job Duties and Responsibilities:

• Reviews customer purchase orders to assess requirements.
• Process and maintain customer purchase orders (e.g., order entry, etc.) inputting in Cardex (ERP) and portal management.
• Interacts with the different positions in the warehouse as well as with other functions such as Sales and Quality to ensure that orders are resolved in an acceptable time frame.
• Prioritizes orders with issues based on required ship date and performs analysis on whether orders can proceed without additional input.
• Performs research in Cardex (ERP) to potentially resolve order issues.
• Reviews and actions open orders that are pending resolution.
• For all critical orders, ensures timeliness of shipment through internal coordination and liaison with other functional stakeholders.
• Monitors / Expedites orders with high complexity and urgency.
• Resolves customer claims with functional departments (Accounting, Quality Assurance, etc.), Credit & Rebill, Return Material Authorization process, determine root cause, recommend and implement corrective actions; support Account Receivables with cash collection.
• Maintain Pipeline health on part usage/demand on existing contract, program, etc. in collaboration with Customer, Sales, Planner, etc.
• Performs other duties and responsibilities as assigned or required.

Basic Qualifications (Required Skills and Experience):

• Experience in Program Management and/or Customer Support
• Experience in a warehouse environment
• Strong problem-solving skills
• Excellent communication skills, both written and verbal
• Ability to work in a very fast-faced environment with a high degree of accuracy
• Ability to effectively multi-task
• Ability to manage multiple and competing priorities
• Proficient knowledge in MS Office (Excel, Word, PowerPoint) applications

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

The Job Responsibilities:

- Responsible for performing outdoor & indoor repair, maintenance and troubleshooting work

- Where there is no outdoor repair, you are required to work within the Company workshop

What It Takes:

· Degree/ Diploma/ Certificate in electrical & electronic engineering (AC & DC motors, single-phase & three-phase, lead acid & lithium batteries, electrical control circuits, hydraulic system)

· minimum a year of customer support experience

· ability to work as part of a team and possess strong communication skills

· obtained local driving license is a plus

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of School and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in an international private education institute.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of School and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in an international private education setting.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Proficient in English and Chinese, with the ability to communicate effectively with stakeholders, clients, or partners across different geographical locations.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

Your new company

Client is an electricity distribution company in Singapore seeking to hire 1-year Live Chat agent.

Location: Kallang

Salary: up to $2,800 (+ sign-on bonus & yearly bonuses)

Work hours: Monday – Friday: 8.30am – 5.30pm / 9am – 6pm

Alternate Saturdays: 8.30am – 12.30pm / 9am – 1pm

Your new role

• Manage customer’s enquiries from our digital platforms (live chat) and ensure customer enquiries are resolved to achieve customer satisfaction
• Handling customer's enquiries and complaints (High consumption, bill presentation, account opening and termination, bill adjustment, etc)
• Ensure productivity and quality standards are met
• Other ad-hoc duties as assigned

What you'll need to succeed

• Min Diploma in any discipline with at least 1 – 2 years relevant experience
• Strong analytical skills with an eye for details

What you'll get in return
This is an exciting opportunity to join an MNC. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Ernie at Hays on +65 6424 0157 or email [email protected] for a confidential discussion.

Referrals are welcome.

Registration ID No. R1329386 | EA License number: 07C3924 | Company Registration No. 200609504D

The candidate will be key point of contact for our customers to fulfil orders as well as to liaise with the warehouse to ensure that shipments are processed timely and accurately. All candidates will be analytical and customer service-oriented.

Job Responsibilities

Will be required to support the achievement of meeting customers’ KPI by providing high quality customer service. Effective communication with up and downstream stakeholders e.g. clients, warehouse operations, carrier brokers and other offices/facilities is essential

• Follow up with customer inquiry and provide information about services, products and to process orders
• Order creation and customer account management in SAP/WMS
• Backorder and returns management
• Coordinate with the warehouse team to ensure that operational tasks are met
• Process all documentation associated with the movement of our clients inventory into and out of the facility according to client requirements, and in an accurate and timely manner
• Perform clerical duties such as filing and reporting
• Document, investigate and resolve all customer concerns in a timely fashion;
• Drive prompt and professional communication at all times for both internal and external customers;
• Document all shipping errors on the required documentation with accuracy and attention to detail;
• Other duties as assigned to you from time to time by the company.
• Observe and comply with standard operating procedures
• Observe and comply with warehouse health & safety guidelines

Job Qualifications

• Possess 3-4 years of Contract Logistics/3PL/Healthcare industry experience and/or 2-3 years of customer-service related role experience
• Possess excellent communication (written/verbal) and presentation skills
• Require strong problem solving, organizational and time management skills, including the proven ability to work in a fast-paced environment with time-sensitive deadlines
• Proven ability to work well both independently and as part of a team required;
• Proficient in computer usage, working knowledge of WMS or SAP and MS Office.
• Possess working knowledge of order entry systems and warehouse management systems

Responsibilities:

• Perform thorough system maintenance.
• Supervise sites and assist hands-on when necessary.
• Troubleshoot and resolve issues as they arise.
• Communicate and oversee contractors on safety and work tasks.
• Execute tasks assigned by the Engineer or Shift Engineer.
• Complete reports for completed tasks.

Requirements:

• Diploma/Higher Nitec in Mechatronics, Electrical or Electronics
• Experience in electrical and electronic works.
• Experience in basic Microsoft office.
• Experience in site supervision work.
• Understand in Mechanical/Electrical/Electronic system
• Understand basic Window system.
• Willing to work at height on outdoor public road
• Must have Singapore Class 3 Driving License (Unable to consider Class 3A)

Additional info:

• 2 years direct contract, renewable

To apply, please visit www.gmprecruit.com and search for Job Reference: 24824

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Where Growth Becomes Your Story

Picture this: You walk into your first day at Maximus Organisation, joining a team that partners with some of the world’s most influential brands. You feel the energy, the excitement. You’re not just filling a role—you’re stepping into a world of opportunities, designed to propel you towards leadership, mastery, and growth.

About the Role:

We’re looking for a Front of House Lead with a growth mindset and a love for connecting with people. This isn’t just any position; it’s a role where you’ll lead, strategize, and grow right alongside us. As the face of our brand, you’ll create memorable interactions, learn the art of lead generation, and use those skills to build meaningful customer connections. This role requires more than just skill—it’s about passion, drive, and vision.

A Day in Your New Role Might Look Like:

• Morning kick-off with the team, aligning on today’s strategy.
• Heading into customer engagement, making connections that last.
• Planning your next event, where creativity meets brand impact.
• Wrapping up with insights, sharing your wins, and planning for even bigger ones tomorrow.

Perks & Benefits:

• Fast-Track Career Growth: Take advantage of abundant advancement opportunities as you grow into leadership roles.
• Travel Opportunities: Experience regional and international travel as part of our team.
• One-on-One Mentorship: Learn from top leaders who are invested in your success.
• Hands-On Training: Get all the support you need to thrive in the marketing industry.

Why Us?

Because here, growth isn’t just about numbers; it’s about you. It’s about setting you up for a future filled with leadership, impact, and possibilities you may not even have dreamed of yet.

Are you ready to start your story with Maximus Organisation? Let’s make it happen. Send us your resume, and let’s create something amazing together.

Key Responsibilities:-

You play a vital role in creating a memorable experience for all our passengers. As a Customer Service Officer, you will lead a team performing different roles such as check-in, greeting passengers upon their arrival and ensuring a smooth departure process.

Key Requirements:-

• Possess at least 2 GCE A level credits or a diploma in any discipline from a local polytechnic
• At least 1 -2 years of work experience in a customer service / hotel / lounge related industry
• Good command of written and spoken English
• Pleasant with a cheerful disposition and good interpersonal skills
• Dynamic individual with service aptitude and willingness to go the extra mile

**Joining Bonus up to $5000

Do check with us the terms and conditions

Responsibilities:

• Identification, maintenance and replacement of electronic equipment and computers.
• Liaise with government agency on return and collection of faulty or repaired equipment.
• Tracking and recording the fault patterns and trends for monthly progress reporting to government agency.
• Provide guidance to general public on the use of on-site equipment such as Fee Collection Terminals.

Requirements:

• NITEC in Electrical/Electronic or related discipline
• Able to support rotating shifts (4 day work week, 12hours rotational shift)
• ITE Graduates with no experiences are welcome, training will be provided

To apply, please visit www.gmprecruit.com and search for Job Reference: 24980

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

GYUKATSU KYOTO KATSUGYU IS HIRING!

Summary and Benefits

• Service Crew: $2,200 - $2,900
• Location: Raffles City Shopping Centre
• 5 days, 44 hours per week
• Sign-on bonus (T&C applies)
• Staff Discount
• Staff incentive program

ROLE & RESPONSIBILITIES

Restaurant Supervisor

• Responsible for overseeing the daily restaurant activities and operations.
• Managing restaurant staff's work schedules.
• Monitoring inventory and ensuring that all supplies and other restaurant essentials are adequately stocked.
• Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Support and assist team members in handling guest inquiries and requests.
• Responding efficiently and accurately to restaurant customer complaints.
• Delivering superior food and beverage service and maximizing customer satisfaction.
• Ensure compliance with sanitation and safety regulations.
• Standard service duties

Service Crew

• Provides smooth and efficient service at the Restaurant ensuring that standards are always met.
• Presents menu/drinks list, answers inquiries and provides recommendations to guests after assessing their needs and preferences.
• Strives to provide excellent quality service to all guests.
• Takes guest orders and serves without unnecessary delay.
• Be familiar with and have good knowledge of the Outlet’s Menu
• Maintains par stocks of beverages and guest supplies.
• Clears and resets counters or tables.
• Ensures all glasses are well polished.
• Assists in stock inventory and maintains an accurate inventory record.
• Standard service duties.

REQUIREMENTS

• At least 1 year of relevant experience in the F&B service field.
• Min. secondary school education with 'O' level passes
• Able to start work immediately or within a short notice period would be preferred.
• Possess Food safety and hygiene certificate
• Must be comfortable working on weekends and public holidays.

**We regret to inform you that only shortlisted candidates will be notified. **

Please click on the APPLY button or send your resume directly to 87646672 or [email protected] with your availability date and expected salary.

About Company:
Founded in Japan in 2018, the client is a startup specializing in Japanese sake. Their own brewery, established in 2021, is one of the newest in Japan. In 2023, they launched their global expansion in Singapore. Now, they are excited to announce the opening of a brewery-owned Western dining restaurant.

Job Description:
- To provide excellent F&B service to guests
- To take orders, serve guests and clear tables
- Respond promptly to customer inquiries
- Ensure the outlet is kept clean and tidy at all times
- Manage outlet inventory level

Job Requirements:
- Minimum 1 year of customer service experience in the F&B industry
- Passionate, cheerful, and service-oriented with a positive attitude
- Strong team player who enjoys engaging with customers
- Effective basic English communication skills with good interpersonal abilities

Compensation:
- Working Location: 5-10 mins walking distance to MRT Maxwell, MRT Tanjong Pagar, MRT Telok Ayer.
- Working hours: 3pm to 11pm
- 5 working days (Sunday off & 1 day off depends on shift)
- AWS
- Meal allowance
- Annual Leave: Start from 10 days

We are working hand-in-hand with our Client to lookout for talents to be a part of their growing team!

6-Hrs Part-time Work!

Job Description

• Providing customer service and solutions
• Ensure all payments are correctly recorded
• Manage any payment discrepancies and rectification
• Keep cash/transaction secure and deposited in accordance with SOP
• Reconcile payment collections with point of sale (POS) report at end of shift
• Any other ad-hoc tasks as assigned

Job Requirements

• Min 1 year of experience in customer service or related
• Having cash handling experience would be an added advantage

Working Hours / Location

• Day Shift A: 10AM to 4PM | Salary @ $11.50 per hour
• Day Shift B: 4PM to 10PM | Salary @ $12.50 per hour
• Mid Shift: Shift 4PM/after (min 6hrs) | Salary @ $12.50 per hour
• Min 12 shifts per month to commit

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/priv.... You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

General Job Description

Are you passionate about providing exceptional guest experiences in a unique airport setting? Plaza Premium Lounge Group, a global leader in airport hospitality, is seeking dedicated individuals to join our team as Guest Service Officers at our Transit Hotel in Singapore Changi Airport. As a Guest Service Officer, you will play a vital role in ensuring that travelers enjoy a comfortable and relaxing stay during their layovers.

Job Responsibilities:

• Greet, receive and bid farewell guests in the front reception counter.
• Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
• Process guest check- in and outs.
• Collect payment from guests, at the front reception counter before letting them enters the Hotel/ Lounge.
• Assist guests with their Hotel/Lounge Facilities.
• Uses proper telephone etiquette.
• Performs cashiering tasks like bill / invoice settlement, posting charges to the guest, foreign currency exchange etc.
• Maintains the cleanliness and neatness of the front desk area.
• Reports any unusual occurrences or requests to the manager or superior.
• Assists in preregistration and blocking of rooms for reservations.
• Understands room status and room status tracking.
• Knows room locations, types of rooms available, and room rates
• Knows the location and types of available rooms as well as the activities and services of the property.
• Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.
• Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
• Any ad-hoc tasks assigned by the superior and the management.

Requirements:

• Graduate in Hospitality/ Tourism Management or related fields
• Previous experience in hotel operations is a plus.
• Outgoing, good interpersonal and communication skills
• Ability to work independently and as part of a team.
• Excellent command of spoken and written English
• 5 days work week and must be able to work on shift, including weekends and public holidays

Responsibilities:

• Helps the sales team to achieve their targets
• Responsible for the autonomous customer care and overall sales support for the assigned markets and the accomplishment of the connected routines (respectively quotations, orders etc.) and all correspondence implementing the given communication- and information systems
• Independently preparing quotations and control margins and controlling the sales performance of the dedicated accounts
• Responsible for the administration and update of all databases and the filing system
• Responsible for the control of the order processing including backorders in accordance with the responsible sales-, procurement-, disposition- or Guarantee Management manager whether located in Singapore or Germany
• Responsible for the prompt return (to the superior) of all customer- and market information
• Creation of sales related evaluations in accordance with the sales manager/analyse markets/check market trends
• Assisting the sales manager (or junior sales manager) and the customers while implementing marketing instruments in consultation with the marketing department in the headquarters
• Support of the sales manager, general manager for upcoming business trip/join or individually travel to markets
• Participation in projects and documentation of the results
• Training of new sales coordinators
• Independent compliance of all duties which are listed in the manual sales overseas
• Autonomous contribution in the quality management process (suggestion system) and active participation in training programs
• Responsible for the rapid realization and control of all assigned tasks
• Backup for Shipping Logistic

Requirements:

• Diploma/Degree in any discipline
• Min 2-3 years of relevant experience as a sales coordinator
• Experience in Navision or SAP
• Ability to work under pressure in a fast-paced and multitask environment
• Positive work attitude and a high level of energy
• Able to commerce work immediately or within short notice

Job ID: QXW36XYY

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740 / 9640 5305

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

WELCOME TO SITA

SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.

Ready to redefine air travel? The journey starts here, with you at SITA.

ABOUT THE ROLE & TEAM:

WHAT YOU WILL DO:

• Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
• Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
• When required, act as the customer SPOC and coordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
• Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
• Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside SITA, according to the customer contracts, SLAs and monitoring requirements
• To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
• Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
• Support the senior team members in the management, reporting, and coordination of day-day tasks during the absence of the Lead Engineer
• Adhere to installation guidelines and industry best practices in order to deliver quality service and infrastructure operations
• Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions where provided
• Report and escalate to the next level those problems which cannot be fixed
• Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
• Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
• Manage local suppliers in the provision of services for the SITA Service Operations centres and report on services provided to management.
• Conducts the analysis, definition, documentation and testing of application & systems enhancements
• To provide onsite support to Users during the cutover of the services
• Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
• When/where required, be contactable for escalations and support, on and on-call standby basis
• When/where required, perform assigned tasks on 12 x 7 shifts basis.

EXPERIENCE:

• Degree or equivalent Diploma / Certificate in Computer Science, Electronic Engineering or equivalent
• Minimum 8 years experience in the network, and/or application/system support domain.
• Must have dealt directly with external customers delivering to SLAs.
• Exposure to ITIL and IT/network components and principles
• Demonstrated maturity in handling complex customer issues and demanding customers
• Ability to coach new joiners and to facilitate their integration into the team
• Knowledge of Airline and CAA customers use of ACM applications
• Ability to organize the activity of a team and to take ownership of issues until resolution

Job description

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Job Title: Service Crew

Coach is looking for Service Crews to join us at our new upcoming coffeeshop house in Coach Play Shophouse, Singapore.

The successful individual will leverage their proficiency to…

• Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
• Preparing and serving food and dessert items to customers.
• Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils.
• Updating signage and displays to attract customers.
• Taking inventory and replenishing items in display cases, at tables, or behind the counter.
• Adhering to all food safety regulations and quality controls.

Qualifications and Skills Required The ideal candidate Will Have:

• At least 3 years of experience in food and beverage preparation.
• Exceptional listening and communication skills.
• A polite, engaging personality.
• Commitment to customer satisfaction and service excellence.
• Willingness to work as part of a high-energy, efficient team in a fast-paced environment.

Role:

Bank Customer Acquisition Executive (Training Provided)

• Working Location: Island wide branch; Office at Dhoby Ghaut area
• 5.5 days / 6 Days Working (Bank branches operating hours, may need to work on PH or Sunday according to work schedule)
• Salary: $2100 basic + High Commission (Gross $3k ++ or higher)
• Entry level are welcome, training Provided

Responsibilities & Duties:

Promoting services to clients based on their needs and requirement

Follow up with customers regarding their application

Meeting sales target set by company

Other duties as required by the company

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Responsibilities

We are growing our Enterprise CS team and looking to add an exceptional Enterprise Customer Success Manager. In this role, you will work with our Enterprise customers and ensure their success via the rapid adoption of the Workato Intelligent Automation Platform. As an Enterprise Customer Success Manager, you will play an integral role in our business as a trusted customer advisor and serve as the customer advocate liaison between customers and internal teams, including Sales, Solution Consulting, Professional Services, Product, and Marketing, among others.

In this role, you will also be responsible to:

• Own a portfolio of assigned accounts that may vary in market size, industry, and complexity, with a focus on ensuring value realization through the use of the Workato platform, increasing adoption across a variety of business and functional units, ensuring retention and supporting growth. Deliver on ambitious NRR targets
• Develop a strong command of Workato’s unique value propositions, the business value our key capabilities drive, our approach to Enterprise Automation, our customer use cases/success stories, and our best practices. Leverage the aforementioned knowledge and your technical Workato product expertise to guide the customer on their Enterprise Automation journey.
• Develop and maintain strategic business relationships with enterprise customers to drive adoption, assess and evangelize value received, and assist in revenue expansion. Establish regular touchpoints with the assigned customers per established practices to review progress against strategic business and technical product objectives
• Develop and maintain engagement with senior customer executives to understand their strategic objectives and position Workato for their transformation initiatives, including delivering Customer Objectives reviews, Executive Business reviews, etc. Run workshops , hackathons, trainings etc to increase usage of the product
• Develop a deep understanding of a customer's business, use cases, and desired outcomes to guide them to achieve these via Workato’s product and services. Develop and drive programs to increase usage of the product within the current (landed) group and expand usage to other business groups/functions
• Create customer assets, including a Joint Success Plan, to be leveraged by our sponsors, outlining progress with Workato mapped to their business initiatives, value, deployment plans, etc.
• Monitor customers' achievement of desired outcomes and value, consistently and effectively telling the story of these both to internal stakeholders and externally to key customer stakeholders
• Be the expert in deployment models and governance structures and share best practices from a business and technical perspective
• Serve as the primary point of escalation when customer issues arise and effectively prioritize/orchestrate resolution of customer requests or issues
• Develop trusted and collaborative relationships with internal stakeholders and business partners; and champion customers internally to mitigate risk, improve customer experience, drive to value outcomes, and unlock growth
• Professionally manage your book of business and provide periodic and accurate reporting, develop growth and risk mitigation plans, following our playbooks, best practices, and documentation requirement
• Contribute to the development of Customer Success practice, develop playbooks, and drive process innovation and operational efficiency

Requirements

Qualifications / Experience / Technical Skills

• Bachelor of Science or equivalent education
• 7+ years of professional experience in consulting, customer success, client relationship, or account management roles with a demonstrated track record of increasing adoption, revenue, and retention. Experience managing a portfolio of enterprise accounts, with account ARR ranging from ~$200k to multi-million ARR across the Forbes Global 2000 companies
• Prior experience in driving NRR growth within the customer base
• Track record of successfully navigating ambiguity, building consensus, fostering accountability, and working with urgency to deliver customer outcomes
• Strong written and oral presentation skills, with the ability to effectively engage both business and technical stakeholders (from Developer to C-level)
• Confidence in serving multiple customer stakeholders and working to build communities of champions/advocates across large organizations
• Experience in Integration and/or business automation. Awareness of processes and roles in these domains would be a plus: People (HR), Finance, Marketing, Sales, and Post Sales Customer Organizations
• Preference will be given to candidates who:

1. Have prior experience as an Account Manager or CSM in hyper-growth horizontal SaaS/iPaaS companies preferred
2. Have prior experience in leading/driving/consulting in Digital Transformation initiatives
3. Can speak additional languages like Korean, Bahasa, Thai

• Estimated 25% travel required.

Soft Skills / Personal Characteristics

• Ability to develop an understanding of large complex businesses with many stakeholders
• Comfortable operating with revenue targets
• Strong sense of customer empathy and customer-centricity
• Grit and resilience to manage occasional tough & complex situations
• Excellent interpersonal and communication skills
• Strong problem-solving and analytical thinking
• Project management and storytelling skills
• Entrepreneurial drive and comfort working in ambiguous, quickly changing environments
• A passion for and belief in the power of automation to drive business value
• Project management and storytelling skills
• Have a keen intellectual curiosity, a detailed orientation approach, and possess analytical abilities
• Passion for technology, enjoy learning new solutions and capabilities, and translating these into solutions that drive business value for customers
• Be a self-motivated team player who loves to drive Impact beyond their current role
• Show an appreciation for nuance and a desire to build consensus in a diverse and multicultural environment