Job Responsibilities

• Process taxi bookings, handle taxi related enquiries.
• Perform Service Recovery for Taxi and Bus Operations
• Attend to level 1 customer service feedback, complaint and lost & found matters from the respective stakeholders
• Liaise with authorities, building owners and hotels on mass taxi bookings and bus operations.
• Working in a call centre environment.

Job Requirement

Education/Qualifications

• GCE "O' Level / Diploma in any discipline

Technical Skills

• Proficient in MS Office.
• Ability to diagnose and resolve basic technical issues.

Non-Technical Skills/Attributes

• Possess good interpersonal and hearing skills.
• Experience in operational environment.
• Can work independently and as a team player.
• Intensive customer service skills.

In your role, you will be reporting to the Service Manager and responsible for service support of the company's portfolio of technical products for the Marine and Land based industry. Customers will mainly be based in Asia, but there may be assignments in other parts of the world as well. You can expect approximately 40 travel days a year (Post Covid-19).

Some of the core duties include:

• Provide prior and after sales service to new and existing customers.
• Perform field commissioning, installation, testing, servicing, repair, troubleshooting and calibration of instrument on board of vessels.
• Provide product operational training for customer operational staff at site.
• Advise customer whether replacing or repairing will be the better solution and close job.
• Handling of customer request with regards to warranty issues i.e. diagnosing and problem solving.
• Offer alternative solutions to service problems should replacement of parts be required.
• Provide telephone support to customers on products and technical matters whenever needed.
• Ensure customers satisfaction with the products of the company by means of effective service work.
• Manage customer expectations with quick, clear and accurate delivery of pro-active service, information and consultations.
• Support customer service team for any new projects or quotations and extend technical service support to Sales department
• Attends classroom and practical lessons if required and sits for the requisite qualifying knowledge and practical tests including new products and developments.
• Familiar with field instrumentations such as flow, level, pressure and temperature.
• Able to adapt to multiple cultures and interact with people at all levels.
• Ensure all service meet planned time, planned cost and customer requirements.
• Prepare service report and ensure service documents records are properly documented.

You should be a self-driven individual, who is comfortable working in an independent capacity. You will ideally have:

• Minimum ITE in Instrumentation and Controls or Electrical / Electronics Engineering.
• Experience with conducting service onboard vessels
• Preferable with 2 years working experience in service, repair and commissioning of process controls, instrumentation and analyzer.
• Professional education in engineering or related field, or similar level obtained by experience.
• Knowledge of electrical system in AC/DC Control as well as knowledge of electronic and automation is an added advantage.
• High organisational skills and ability to manage projects at the same time.
• Well versed in IT skills for example Microsoft Office Suite and Navision Business Suite.
• Team player but also capable to work independently.
• Strong interpersonal and communication skills, including influencing skills.
• Fluent in written and spoken English with strong communication skills.
• Work independently and willingness to travel overseas at short notices.
• Ability to work under pressure, long hours, on weekends and public holidays (when required).
• Proactive attitude, have good sense of time management and strong customer focus.
• Responsible engineer who has a technical curiosity in which we can built knowledge and invest in for the future.
• Able to follow procedures and instructions that may be changing from job to job.

Salary will commensurate with experience and qualifications.

Able to start work within a short notice will be good.

Fresh graduates are welcome to apply as training will be provided.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Bishan Community Club)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Brief:

Solution Delivery Architect responsible for end-to-end Telco and ICT project deployment for enterprise customers. It is a practical position that involves leading project implementations from a technology perspective. You are responsible to provide expertise in technical consultancy and network implementation services in the areas of LAN, WAN, Wifi, Network security, UC, System, Storage, Cloud and IoT technologies.

To take over from Pre-Sales/Customer Solutions the network design/plan that have been agreed with end customer and organize into a managed service delivery plan including generating project organization, deliverable plan which includes configuration verification, transition plan to ensure onboarding of Day 2 service assurance. This could be achieved by doing but not limited to:

Responsibilities:

• Responsible for translating high level technical design/solution into a low level deliverables.
• Owns the technical design and sign-off on all technical designs.
• Identify and define the proper project deliverables for each party (including Partners) involved in the project and communicate clearly the KPI, milestone checks and all the measurables
• Define and drive technical requirements signed off with customer per schedule for implementation teams.
• Create detailed project organizational structure and responsibility matrix, assign appropriate tasks and responsibilities to the parties involved, forecast resource requirements for all aspects of project delivery
• Organize and manage an appropriate team/system/partner to monitor the project progress, anticipate, detect and handle problems in the project
• Front customer / vendor in terms of technical design / issues / discussion where need arises.
• Managing vendors to ensure the technical design are implemented as required.
• Ensure SAT and UAT are properly conducted in an end to end manner fulfilling what were set up in the being before any sign off and forecast milestone of contract payments following the contract set up, in short, handling of the Billing and Payment Management
• Conduct Proof of Concept tests for proposed technical solution or to resolve existing issues.
• Review and work on reducing project cost through higher productivity, the use of tools and streamlining of resources and processes
• Resolve any problems/issues detected in project execution by communicating/ negotiating with various parties involved, consultants, vendors, and etc; and/or escalating to higher level management
• Raise ordering form/work orders to suppliers/contractors
• Assist Pre-Sales Bid team on technical clarifications with customer if required.
• Demonstrated practical experience in technical architecting with networking technologies, preferably from major networking services providers and/or solution providers.
• Any other ad-hoc duties as assigned by superior from time to time.

Role Requirements:

• Bachelor Degree in Computer Science, Computer Engineering, Information Technology or similar discipline
• Individual with prior pre-sales, consulting or client-facing role in a networking technology function will be highly desirable.

Summary of the Position

Reports to Customer Service Team Leader, the position is responsible for providing support throughout pre & post Sales, to ensure flawless execution of order processing, trace resolution & escalation/exception/complaint handling, service level agreement & internal processes.

Duties & Responsibilities

• Trace Handling: manages shipment tracking and trace requests from customer on timely manner.

• Escalation/Exception-Handling: Handles customer escalations from customers on a timely manner.

• Complaint-Handling: Handles and addresses complaints end-to-end; Acts as escalation point for customers and other parties within the team.

• Solution Provision: Able to provide timely solution to cases/exceptions, proper follow up and follow through end-to-end.

• Service Recovery: Able to provide service recovery as deemed appropriate, with the necessary investigations done & wisely executes empowerment with proper justifications and based on set processes.

• Manages and investigates customer claims, and assesses if claim is approved or denied, where claims are not handled by insurer/3rd party administrator.

• Manages any ad hoc/regular reports supporting SME or KAM customers.

• Stays informed on shipment and exception status for allocated KAM customers.

• Proactively informs customer on shipment status and exceptions.

• Passes Sales leads or any potential business opportunities to Sales Team.

Requirements

• Minimum GCE 'O’ Levels or Diploma.

• Working Experience & Knowledge / Technical Skills Preferred

• Minimum 2 years of customer service work experience

• Experience in Express Distribution or Supply Chain Logistics industry is preferred.

Working Hours

5.5 days work Week

Roles and Responsibilities

• Manage processes related to patient’s admission, transfer, discharge & any other assigned clerical duties.
• Greet and attend to enquiries from patients, visitors and other department staff.
• Record and update patient’s admission, discharge, transfer details and patient’s subacute/rehabilitation status.
• Check and dispatch consumables, pharmaceuticals, other laboratory and x-ray investigation charges daily.
• Sort incoming documents and distribute to appropriate personnel in the ward.
• Check and dispatch duly summarised and completed case-notes and x-rays to Medical Record Office (MRO) within 72 hours of patient’s discharge.
• Follow up & arrange patient’s appointments and ambulance transportation, when necessary.
• Perform other duties as assigned by Senior Nurse Manager or Nurse Manager.

Requirements:

• GCE ‘O’ level, with minimum of 3 credits including English.
• At least one year of clerical/secretarial experience in healthcare related field preferred.
• Familiarity with basic computer terminals is required.

Job Description

The successful candidate will be part of the IT Service Management team. This is an individual contributor role.

Key Responsibilities include:

• Manage, develop, enhance and support company’s IT Service management platform. Drive strategic development and enhance its usability and integration with other tools and process to maximise value.
• Drive IT Operational Service Delivery and management activities, e.g. Incident, Problem, Change, Patch, Configuration and Asset management processes. This includes support of IT operational incidents after office hours.
• Support management and drive collaboration of day to day operational activities across various towers and stakeholders from datacentre facilities, network and platforms
• Manage and drive the IT Service Provider’s performance for IT Operations and ensure Service Level Agreements have been fulfilled and improvement plans to be established
• Serve as the Point of Contact for IT initiatives’ performance, services and changes.
• Facilitate system and service handover to the IT operations for any new applications and major enhancements
• Any relevant ad-hoc duties

Requirements

• Degree in IT related discipline & IT Infrastructure Library (ITIL) Certification
• Minimum 5 – 8 yrs of relevant experience in IT Infrastructure Operations and IT Service Management
• Experienced in project management for IT Infrastructure initiatives, scripting, system admin capabilities, service automation and related technologies.
• Knowledge of actual development and Hands-on administration on ServiceNow Platform. Certification in ServiceNow ITSM CAS, CAD or CIS preferred
• Knowledge in scripting on Json, Python or Javascript on Monitoring / Orchestration platforms, Splunk, ServiceNow or APM tool will be an added advantage
• Working knowledge on network, IT DevOps technologies, Linux, Wintel, VMware and Cloud technologies (AWS / Azure)
• Knowledge and experience in DevOps and Agile
• Responsive to dynamic environment
• Effective & Excellent Skills in Communication (both written and spoken) as well as Vendor and People/Relationship Management
• User-Oriented with good appreciation of business operations
• Diligent and willing to work beyond office hours
• Independent, Self-motivated and result driven

SUPERVISORY & OPERATIONAL RESPONSIBILITIES

• Establish and maintain systems and methods of operation necessary for the Stewarding Department to supply all outlets and production areas with clean, correct, hygienic, and timely mise-en-place whilst minimizing cost through breakage, loss, or excessive chemical consumption and appropriate staff levels.

• Control of all permanent stewarding personnel and casual labour to correct employment procedures and payment of staff. Responsible to prepare staff duty roster on weekly basis and replace/cover staff on public holiday and annual leave.

• Communicate information via team briefing regularly.

• Report all matters of concern to other departments. Ensure all staff are conversant with and adhere to all fire, health, and safety procedures.

• Maintain the stewarding store and organize it in an orderly manner including cleanliness and sanitation at all times.

• Create and maintain a productive work environment by appropriate Management control of Human Resources.

• Be responsible for the administration of the hotel’s disciplinary and grievance procedures within the department.

• Liaise with outlets and production Managers to discuss and establish requirements and solve operational problems.

• Liaise with Engineering to ensure that all equipment is properly maintained and in good working order.

• Ensure all procedures, methods, and standards within the department fall within the NEA requirements.

• Be responsible for and accountable for the departmental operating equipment budget.

• Find ways to improve the efficiency of the operations that will benefit our clients.

Other duties as directed.

• Minimum 1 to 2 years of work experience in a customer service role with work experience in PPE, Clinical, Medical, Online Shopping, Hardware industry being an advantage.
• Detail oriented, keying of Sales Orders, good time management skills, arranging timely deliveries, managing online transactions, responding to customers enquiries promptly.
• Pleasant and friendly disposition, able to work with different nationalities and age groups.
• Mainly office duties with some adhoc marketing duties to be performed during trade fairs and introduction of SafetyFit brand products to customers.
• Tidy the showroom area and daily packing duties expected.
• Proficient in written English and ability to speak Mandarin is an advantage.
• Proficient in Outlook, MS Excel and MS Word.
• Interested applicants please email resume with expected salary and available start date to [email protected].

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

In Comfort Delgro Engineering, we are a big family with different and diversed backgrounds. Be proud to share about working in one of the largest vehicle maintenance and repair workshop in Singapore. If you are looking for a lifelong career with various learning opportunities, this is the right place for you to extend your customer service skills, engage with our customers, take pride in resolving our customers' problems and see their smiling face! Calling out to customer service ambassadors who loves fun, being creative and high spirited individuals to join us and get recognized for your skills!

The company provides recognition for all our employees and be prepared to ride on a lifelong journey with us!

Come join us to enjoy the following:

-14-21 days annual leave (depending on your years of services)

-Medical insurance

-Long Service Awards

-Staff discounts (upon confirmation)

-Dental claims (upon confirmation)

-AWS

-Sales Incentives

-Explore more when you join us

Responsibilities

• Attend to all requests from customers for modification, repair and maintenance jobs
• Make professional and appropriate repair recommendations to customers on necessary or additional jobs
• Administer all documentation pertaining to costing, claims and vehicle history files
• Assist customers in checking-in their vehicles
• Promote customers’ relation and ensure customers’ satisfaction on all jobs or enquiries
• Attend to phone calls from customers
• Any other duty assigned by supervisor from time-to-time

Requirements

• Possess minimum 3 years of working experience in face-to-face customer service
• Minimum Qualification-Diploma
• Ability to provide technical advice on performance vehicle repairs is an added advantage
• Experience in troubleshooting basic faults and problems of vehicles would be a plus
• Proficiency in Microsoft Excel and Words
• Training will be provided on basic automotive knowledge
• Welcome individuals with retail experience
• Willing to work on Saturdays (half day)

About MyQueen:

My Queen is the 1st prenatal and postpartum wellness centre located in Sentosa, supported by a medical team. We aspire to provide prenatal and postpartum care for our quintessential women, to empower and support modern women in their maternal journey.

We strive to educate our mummies on topics varying from breast care to infant care. Marrying modern knowledge and traditional cultural insights by maternal-infant experts, we would like to deliver a blended maternal care model that emphasizes parental bonding and positive emotional wellbeing. We believe in a Happy Mum, a Happy Baby.

To learn more, please watch a short video about what we do here or visit our website here.

To learn more about what we do, please watch this video or visit our website.

We have also appeared on Channel New Asia, Channel 8 News, Lianhe Zaobao and Yahoo.

We are looking for an experienced Business Development Specialist who is passionate and capable of driving market development for our startup. This role will be focused on increasing the reach of prenatal and postpartum services to all the quintessential women; and requires the industry background, strategic thinking, and communication skills to establish our company as the leader in this maternal and child market. In this role, you will address rapidly changing customer needs, drive the right service solutions, and enable the ecosystem of partners and customers smoothly. The candidate should be proficient in English and Chinese to manage our company’s customers.

• Being a key part of the team focusing on prenatal and postpartum services
• Development of go-to-market strategies in Singapore and subsequently regionally (APAC)
• Engaging with customers and strategic partners in the maternal and child ecosystem
• Work closely with marketing team to design marketing campaigns that address the pain points of customers
• Work closely with our partners to develop and curate attractive services desired by our customers
• Actively working to increase customer size
• Actively working to build a robust ecosystem that involves varied stakeholders, not limiting customers, partners, and advisors.

A successful candidate should have:

• Minimum 1 year of business development experience in or selling to the maternal and child healthcare industry
• Significant leadership experience working with partners, with demonstrated experience interacting at the management level
• Good knowledge and understanding of the prenatal and postpartum industry
• Demonstrated ability to think strategically and analytically about business and service, with the ability to build and convey compelling value propositions, and work cross-organizationally to build consensus.
• Strong leadership skills are key, along with proven verbal and written communication skills and the demonstrated ability to work effectively across internal and external organizations.
• Bachelor’s degree in technology or equivalent industry experience

About MyQueen:

We are seeking for dynamic and creative individual to join us as our Sales & Marketing Executive at My Queen, the 1st prenatal and postpartum wellness centre located in Sentosa, supported by a medical team. We aspire to provide prenatal and postpartum care for our quintessential women, to empower and support modern women in their maternal journey.

We strive to educate our mummies on topics varying from breast care to infant care. Marrying modern knowledge and traditional cultural insights by maternal-infant experts, we would like to deliver a blended maternal care model that emphasizes parental bonding and positive emotional wellbeing. We believe in a Happy Mum, a Happy Baby.

To learn more about what we do, please watch this video or visit our website.

We have also appeared on Channel New Asia, Channel 8 News, Lianhe Zaobao and Yahoo

The Role:

We are looking for individuals who have excellent communication skills and are keen to enter the Service Industry as a Sales and Marketing Executive under our Career Conversion Programme (CCP). This is a full-time role, where you will undergo 4 months of On-the-Job Training (OJT) with the aim of transforming you into an industry-grade full-time professional in this field while working together with our team.

You will be involved in the ideation, planning, implementation, and monitoring of marketing campaigns, while also being a strong advocate for My Queen’s vision and mission and a passionate role model for women’s wellbeing.

If this challenging role is something that you are looking for, please send in your application right away, even if you are coming from an unrelated industry or role. We would love to meet you.

Sales & Marketing Executive Responsibilities:

• Assist in the formulation of marketing strategies to build a lasting digital connection with consumers
• Plan and monitor the ongoing company presence on social media (Instagram, Facebook, WeChat, Weibo, etc.)
• Be fluent in both English and Mandarin to manage our company’s bilingual website.
• Launch optimized online advertisements through Google Adwords, Facebook, etc. to increase company and brand awareness
• Be actively involved in SEO efforts (keyword, image optimization, etc.)
• Prepare online blogs and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update website
• Improve user experience on the company’s website
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends, etc.)
• Acquire insights in online marketing trends and keep strategies up-to-date
• Cold calling to potential customers; closing sales and working with the customers through the closing process;
• Meeting all quotas for cold, active, and inactive calls, appointments, and meeting or exceeding annual sales goals; and
• Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans.

A successful candidate should have:

• Experience with creative content writing
• An analytical mindset and good critical thinking skills
• Excellent communication and interpersonal skills
• Fluent in both English and Mandarin
• Has obtained a Diploma or above (does not have to be marketing-related)

Interested applicants, please apply through the portal here on MyCareersFuture.

Career Conversion Programme Available

We are looking for talented individuals who are keen to enter the HR Industry under our Career Conversion Programme (CCP). This is a full-time role as a HR Executive, where you will undergo 4 months of On-the-Job Training (OJT) with the aim of transforming you into an industry-grade full-time professional in this field while working together with our team.

If you think you are a good fit for the role and will fit in well with us, please apply with us right away, even if you do not have a background in HR. We would love to hear from you!

HR Executive Responsibilities:

1. Recruitment

• End-to-end recruitment activities: sourcing, interviewing, qualifying candidates and conducting the first round of interviews
• Provide feedback and evaluation of candidates after first round of interviews to your Hiring Manager, Internal Stakeholders, or External stakeholders, where appropriate
• Maintain a talent pipeline of candidates to call upon when required

2. Retention

• Strategic planning of deployment, movement and replacement of seconded staff to ensure continual placement at the client’s site
• Monitor employee’s progress and ensure the company culture stays positive and productive
• Answer HR-related queries of fellow colleagues and handle grievance cases if required
• Assist with monthly payroll and government programme claims (e.g. traineeship)

3. Retraining

• Work closely with Internal Stakeholder to roll out HR Initiatives that will benefit the Company and encourage more efficient work from employees
• Gather the training needs of new hires and work with them on the trainings to be completed
• Engage fellow colleagues on a regular basis to assess and provide any ad-hoc trainings that can be provided

Job requirements

• Have a degree or higher (does not need to be HR-related)
• At least 2 years of working experience.
• further vetted on a case-by-case basis
• Need to be comfortable with working with multiple stakeholders
• Critical characteristics we are looking out for: independence, responsibility, focus on getting tasks done, ability to multitask

Interested applicants, please apply through the portal here on MyCareersFuture.

Work Hours

Monday to Friday

9.30am to 6.30pm

1 hour break

Saturday

12pm to 4pm

Jobscope

• Handles sales enquiries, follow up and close deals.
• Execute, Implement marketing plans and strategies.
• Coordinate properties viewing arrangement with current tenants and potential clients and showcase property features to potential clients.
• Prepares sales documents (quotation, service agreement and invoice) to be vetted by Senior Executive before forwarding to clients. To follow up on timely payment from Client.
• Coordinate guests check in/ut process with other relevant departments.
• Handles clients complaint and feedback. Target to resolve issues raised, with consultation with superior in order to maintain exceptional customer service and customer satisfaction
• Builds and maintains strong relationships with corporate or individual clients, travel agencies, an otyher key stakeholders to secure business partneship.
• Monitor market trends, other competitor activities.
• Update and monitor social medial platform and OTA/booking platforms.
• Monitor and manges froom inventory and prices to optimize occupancy and revenue
• Assists with operational exigencies and longer work hours my be required from time to tome.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

• Handle full sets of accounts
• Accounting data entry in the system
• Maintain accurate supplier master data, process supplier invoices and payments, and reconcile accounts payable.
• Perform basic accounting duties on AR and AP
• Prepare monthly management report
• Manage and maintain the filing of documents, correspondence, and contracts
• Provide support to the office as necessary in administrative tasks
• Assist GM in quarterly GST reporting
• Support internal and external audits for ISO 9001 and any other certifications
• Liaise with Auditors, Tax Agents, and the Secretary
• Application and submission for government grants and subsidies
• Liaise with the insurance agent on the renewal of policies
• Handle incoming and outgoing mail, couriers
• Other accounting and admin duties as required

A successful candidate should have:

• Min. Diploma in Accounting or related qualification
• Knowledge of the use of the auto-accounting system is an added advantage
• Proficient in MS Excel
• Energetic, initiative-driven, and able to adapt to the fast-paced working environment
• Able to work independently and communicate effectively with both external and internal parties.
• Ability to multitask and prioritize daily workload
• Demonstrates an ability to work independently and in a team

Experience:

• Data entry: 1 year (Preferred)
• Administrative Assistant: 1 year (Preferred)

The SKILT Centre – the SpecialKids Intervention, Learning and Therapy Centre established in collaboration with SpecialKids Child Health & Development Clinic, provides a holistic series of programmes that target individuals aged 2 and upwards, through teenage years.

Role

As a Service Relation Officer, you will be the first point of contact for telephone, email, in-person, WhatsApp, and any other communication channel adopted.

Role & Responsibilities

• Greet and meet people coming into The SKILT Centre and direct them to appropriate areas
• Efficient handling of call inquiries and providing general information of services in The SKILT centre
• ·Screen telephone calls, emails, WhatsApp, and any other communication method adopted, record and relay messages
• Administer registration, take referrals, schedule appointments, and maintain efficient appointments time slots and package sessions
• Generate and calculate invoice, record, collect payment, and issuance of receipts on time
• Handle changes in billing, refunds, and credits.
• Handle closing, settlement, and payment collection
• Provide cross-coverage of other Service Relations Officer who may be on leave.
• Support operation functions as and when needed
• Monitor general hygiene and cleanliness of The SKILT Centre
• Any other ad-hoc duties assigned by the management

Requirement

• GCE ‘O’ Level or equivalent with 2 years’ working experience in administration, customer service and/or receptionist role
• Fresh Diploma holders are welcome
• Good interpersonal and communication skills
• Able to speak mandarin to mandarin speaking parents
• Positive working attitude and customer centric mindset
• Customer service mindset
• Meticulous and organised with attention to detail
• Ability to work independently and as a team.
• Enjoy working in fast-paced environment
• Proficient in MS Office
• Hard working and keen to learn

Location

Upper Thomson

Work Hours

Mon - Sat

1:30-8:30pm

Benefits

· Medical & Health insurance

· Professional development

· AWS and Variable Bonus

Job Type

Full-Time

Salary

$2,500.00 - $4,000.00 per month

We regret that only shortlisted candidates will be notified.

The Role:

As part of our aim to continuously grow and improve, we are currently looking for a suitable candidate to join us as a HR executive. You will be tasked with a broad spectrum of HR duties and functions, while also getting the opportunity to work with multiple colleagues across different departments.

If you think you are a good fit for the role and will fit in well with us, please apply right away. We would love to hear from you!

HR Executive Responsibilities:

1. Recruitment

• End-to-end recruitment activities: sourcing, interviewing, qualifying candidates and conducting of first round of interviews
• Provide feedback and evaluation of candidates after first round of interviews to your Hiring Manager, Internal Stakeholders, or External stakeholders, where appropriate
• Maintain a talent pipeline of candidates to call upon when required

2. Retention

• Strategic planning of deployment, movement and replacement of seconded staff to ensure continual placement at the client’s site
• Monitor employee’s progress and ensure the company culture stays positive and productive
• Answer HR-related queries of fellow colleagues and handle grievance cases if required
• Assist with monthly payroll and government programme claims (e.g. traineeship)

3. Retraining

• Work closely with Internal Stakeholder to roll out HR Initiatives that will benefit the Company and encourage more efficient work from employees
• Gather the training needs of new hires and work with them on the trainings to be completed
• Engage fellow colleagues on a regular basis to assess and provide any ad-hoc trainings that can be provided

Job requirements

• Have a degree or higher (does not need to be HR-related)
• At least 2 years of working experience.
• further vetted on a case-by-case basis
• Need to be comfortable with working with multiple stakeholders
• Critical characteristics we are looking out for: independence, responsibility, focus on getting tasks done, ability to multitask

Interested applicants, please apply through the portal here on MyCareersFuture.

A World Of Opportunities Awaits

Company Name: Laguna National Golf Resort Club

Job Title: Customer Service Executive (Club Concierge)

JOB DESCRIPTION

• Provide a high level of customer service and assist in members and guests’ enquiries.
• Assist in golf reservations for members and guests (via phone, email or in-person).
• Perform opening and closing procedures for golf sports shop.
• Responsible for the accountability of all sales and money transactions made during shift.
• Maintain an accurate up-to-date Golf Tee Sheet.
• Collect fees for the green, buggy, rental club/shoes, corporate and late cancellation, etc.
• Assist members and guests by selling merchandize an providing information in a professional manner.
• Assist in rotating stock, displaying merchandize in an appealing, well presented and orderly manner.
• Assist in maintaining/monitoring inventory and stocktake.
• Communicate with Golf Service Attendant, Golf Course Officer on changes, wherever appropriate.
• Assist corporate events with billing, registration, goodies bags, issuing score card, etc.
• Receive and process payment from member’s monthly statement, refunds and billing disputes.
• Assist and provide relevant application forms for members and guests on various privileges and services.

JOB REQUIREMENTS

• Min GCE ‘N’ Level or equivalent
• Min 1 year of experience in sales / customer service
• Ability to read and speak English fluently
• Good interpersonal and communication skills
• Excellent track record in work performance as well as timekeeping
• Possess a high level of confidentiality when handling Private & Confidential matters
• Proficient in MS Office Word & Excel
• Five-day work week.
• Rotating shift hours. Must be willing to commit on weekends and public holidays.

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Employee Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.

You may also apply via https://careers.dusit.com/

An IMPORTANT NOTE to all Job Seekers: Please be informed that any available job positions with our company is advertised only on selected platforms, i.e. My CareersFuture Singapore, JobStreet Singapore, Dusit International career website, as well as Laguna National and Dusit Thani Laguna Singapore official LinkedIn pages. We ask that all interested applicants remain vigilant and do not fall prey to job scams.

Dusit Thani Laguna Singapore Hotel also offers many other career opportunities in our operations that might be of interest to many others. We are delighted to meet any of your friends, associates including relatives who might be keen to explore a career with us. Start by connecting them to talk to us TODAY!

By expressing your interest and submitting an application with Dusit Thani Laguna Singapore, you agree that the personal data that you have submitted will/may be used and disclosed by our group of companies for the purpose of processing your employment including the evaluation of your suitability, background screening, contacting you regarding your employment and notifying you for future career opportunities. You shall be deemed to have agreed and acknowledged that in the course of the collection, use, and disclosure as described above, relevant personal data may also be transferred outside Singapore.

For more information, please visit www.lagunanational.com.

Job Description

The successful candidate will join the Application Services (Passenger Servicing System) department in SIA Information Technology Division. He/She will be assigned to assist various Customer Service agile squads, as required, to accelerate new product and feature development.

Key Responsibilities include:

- Initiate design and development of new applications.

- Design and implement Continuous Integration / Continuous Delivery pipelines.

- Design and develop new features for both new and existing applications.

- Deliver and integrate Microservices with web and mobile applications.

- Provide technical input to assist product owners to and refine user stories.

- Create and maintain software documentation, including detailed technical design, low level design and test scripts.

- Write automated unit, feature and regression test suites.

- Ensure code upholds the best practices for security, data protection and reliability.

- Any relevant ad-hoc duties.

Requirements

- Possess a degree in Information Technology or related fields.

- At least 3 years of broad range of software development experience.

- Strong Java experience for server side development, including hands on experience developing and consuming Restful API’s and webservices.

- End to End integration experience of Microservices / webservices with front end systems (websites, mobile etc.).

- Good understanding of agile methodology and design thinking as well as source code control systems and CI/CD pipelines.

- Familiar with programming practices such as Test Driven Development.

- Experience with SQL and relational and non-relational Databases (e.g. Oracle, MySQL, Cassandra).

- Experience with programming languages such as XML, JSON, HTML, HTML5, CSS, JavaScript.

The following will be highly regarded:

- Experience in designing, developing and deploying microservices - Experience in building highly available, performant and scalable clustered services using Docker, Kubernetes or Open Shift.
- Experience in node.js development.
- Experience in deploying with cloud based services and deployments, such as AWS, Azure or Google Cloud.
- Experience with web front end framework such as React, Vue or Angular.
- A proven ability to adapt to new development languages and environments.

CLASS 4 LORRY DRIVER NEEDED

Waterproofing Company

Assisting in the delivery of materials to site and customers.

Pick to and fro of workers from dormitory to worksite.

Ad hoc duties

• 5.5 Days
• Mon - Fri [9am - 6pm], Sat [9am - 3pm]
• $2200 - $3500
• Bugis

Responsibilities:

• Prepare quotations and process purchase orders from customers
• Handle and assist customers on their sales enquiries via emails, phone calls and live chat.
• Process claims arising from shipment delays, defective items, wrong pricing, etc.
• Rectify part number errors, request lead time changes to suppliers
• Liaise with stakeholders on customers’ orders
• Promote Web Ordering System to customers

Requirements:

• Minimum 1 year of experience in order processing and handling of customer’s enquiries
• Possess a service-oriented mindset with excellent customer service skills
• Able to work under pressure
• Meticulous and organized
• Immediate availability will be an added advantage

Interested applicants can send your resume to Whatsapp 83208165 (Jennifer) and allow our consultant to match with our clients.

We regret to inform that only shortlisted candidates will be notified! All applications will be handled with strict confidentially.

Jennifer Tay Swee Shan

Reg No: R22111564 | EA No: 21C0845

Recruit Now Singapore Pte Ltd

Job Responsibilities

• Addressing to customer enquiries by providing quotations, shipments updates and inovice bills
• Coordinating receipt and record of incoming shipments
• Arranging outgoing shipments by booking and liaisng with transport providers/carriers/vendors
• Liaisng with departments making sure operation runs smoothly
• Preparing and filing of shipping documentations
• Ensure shipments are compliance with regulations and requirements
• Develop and maintaion relationships with carriers, cusotms brokers, and other stakeholders to ensure smooth operations
• Ensure documentation is accurate and up-to-date, including bills of lading, commercial invoices, and other necessary papeworks
• Work well with internal stakeholders within the company to ensure seamless logistics solutions for the customers
• Any other adhoc duties assigned

Job Requirements

• With at least 3 years of relevant expereince in the freight forwarding industry
• Diploma in Logistics Managment or relevant studies
• Proficient in MS Office
• Self motivated, able to work in a team and independently
• Posses good communication and written skills

Job Description Summary

Has end-to-end responsibility for relationship management, account growth and profitability. Creates, maintains, and develops deep customer relationships and bring 'the best of Kyndryl' to credibly build and maintain valued CxO customer relationships. Drives proactive account growth with focus on selling new offerings and minimizing erosion in renewals.

Has end-to-end responsibility for relationship management, account growth and profitability. Creates, maintains, and develops deep customer relationships and bring 'the best of Kyndryl' to credibly build and maintain valued CxO customer relationships. Drives proactive account growth with focus on selling new offerings and minimizing erosion in renewals.

This person will serve as the Customer Partner for our key Invest Accounts in Singapore Public Sector and will lead a small team of professionals.

Customer Success

· Create, maintain, and develop deep customer relationships and bring 'the best
of Kyndryl' to credibly build and maintain valued CxO customer relationships; create referenceable customers.

· Senior advisor to customer; differentiate Kyndryl based on our unique value
and through making full use of our ecosystem.

· Responsible for contract execution and operational excellence for led accounts, including customer Net Promoter Score/Customer Satisfaction and relationship
& team building activities for customer / employee satisfaction.

· Day to day Account Mgmt and delivery to be managed by the Delivery Partner

Commercial Success

· Responsible to drive profitable growth leading with a consultative approach and Kyndryl Consult. Responsible for lead generation through to closure, driving new scope and value, and minimizing erosion in our ongoing business and renewals.

· Conceptualize and execute strong “win strategy” to convert new scope deals
for targeted accounts.

· Deliver on budget, owning revenue, profit/loss, and growth objectives
(opportunity identification and ownership) for existing customer accounts led

· Ensues account profitability, leading operating margin improvement of existing business while generating profitable growth. Increases utilisation and billability of resources assigned to their account.

Distinctive Expertise

· Build deep industry expertise and apply that expertise to help customers realize value.

· Be a thought leader, with expectation to be billable on projects for the customer, responsible for CxO IT transformation discussions bringing all off Kyndryl’s value to the customer.

· Lead delivery across the full customer lifecycle from contract signing / transition to end of relationship.

· Act as door opener to new relationships within the customer.

· Ensure account compliance and lead accounts with integrity.

People

· Invest in the development of the people on the account and across
Kyndryl to develop the next generation of talent through leadership
of immediate and broader team

· Mentors junior Account Partners and provides skills assessment

· Support Kyndryl in achieving its Diversity, Equity and Inclusion goals

· Act as a steward of the Kyndryl culture

Job Qualifications

· University Graduate and minimum of 15 years working experience in IT

· More than 10 years of IT services sales experience in Singapore Public Sector

· Experience in managing P&L of greater than US$30 million

· Work experience with global multinational IT service provider preferred