Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Summary:

· Right site patients and achieve optimal utilization of SLH services

· Ensure expedient processing and managing all applications for admissions in a timely manner

· Implement policies and procedures that improve efficiency of the Referral Centre

· Support joint initiatives and collaborative projects undertaken with other healthcare and community partners

Responsibilities and Duties:

· Conduct screening of referrals and assess suitability for transfers to SLH

· Participate in clinical and/or quality improvement initiatives

· Review and implement clinical protocols, processes, procedures and policies

· Collaborate with other hospitals and strategic partners to develop and refine workflows to ensure seamless and expedient transfers

· Participate in new projects and initiatives, where there may be impact on clinical services of the hospital (inclusive of providing administrative support in clinical research)

· Assist in the preparation of reports and statistics as required

· Assist in identifying problem areas, recommend and implement improvements

· Perform other duties as assigned

Job Requirements:

· Minimum qualification of a clinical degree or equivalent, preferably with at least 5 years of work experience in geriatric setting.

· Able to work independently

· Good collaborative and communication skills

· Demonstrated ability and interest in working with the elderly population

Patient Service Associates (PSA) provide frontline counter services to patients. PSA is to assist patients by checking patient’s service/order requirement, managing patient queues, handle basic enquiries (e.g. appointment booking) and to provide administrative support to medical technologists and radiographers.

Job Responsibilities:

• Responsible for reception of all appointment and walk-in patients at the Diagnostics counters
• Ensure 2 patients’ identifiers (NRIC & Name) are verified for all patients when handling patient registration electronically (i.e. EPIC, LIS, RIS, POS, BSS.) and verifying tests ordered by doctors.
• Accurate appointment scheduling / booking and registration for eligible mammogram patients via Breast Screen Singapore (BSS) portal
• Registration of mammogram patients are done accurately via BSS portal, including updating of patient particulars such as mailing address and contact number.
• Relevant instructions are communicated effectively to patients prior to their procedures/tests, chaperon patients to changing or counselling room where applicable.
• Handle enquiries and provide prompt and courteous service delivery to internal and external customers.
• Responsible for payment collection when assigned to cashier duties and ensure tally of end-of day sales with cash settlement and other transaction records.
• Ensure Medisave Authorization Forms (MAF) are filled in accurately with patients’ endorsement and approval, and all Medisave transactions are captured accurately in EASIPOS
• Accurate application of promotions and discount vouchers appropriately and to validate its utilization via EASIPOS
• Support administrative function to centre in-charge including but not limited to dispatching of lab and x-ray reports, proper record and documentation of courier services.
• Performing duties as assigned by reporting officer
• Meet customer service and quality KPI as determined by department
• Follow up and support reporting officer in handling patient relation issues
• Adhere to policy and standard operating procedure
• Accurate and meticulous in performing cashiering duty when assigned

Job Requirements:

• GCE “A”/ “O”/ “N” levels or Higher / NITEC qualification
• Service-oriented and patient-focused
• Proactive and resilient with the ability to work independently and in a team
• Ability to multi-task and work in a fast-paced environment
• Good writing, interpersonal and communication skills
• Aspire for service excellence and process improvements

Additional Information:

Working Hours : 42 hours/week (5.5 days work-week)

Working Location : NUHS Diagnostics Clinics (within National University Polyclinics at the Western region of Singapore)

Objectives: The objective of PSGC is to provide trauma-informed care in a safe and nurturing environment to help the Children & Young Persons (CYPs) recover from their past traumatic experiences and promote their overall well-being.

Desired outcomes: The desired outcomes for the CYPs in the PSGC are as follows:

i. Safety from abuse and neglect while in care;

ii. Improved emotional and behavioural functioning in residential, school and family settings;

iii. Experience of stability while in care; and

iv. Reintegration with their families (or other appropriate permanency options, i.e. fostering, stepping down to main Home/other Homes) within 18 months of entry into the PSGC.

Your role & responsibilities as a Coach:

1. Help create and maintain a child-centred, homely therapeutic community that is responsive to the developmental needs of clients, where clients are enabled to grow holistically, work towards emotional stability and develop their full potential.

2. Familiarise oneself with the background, treatment plan and daily progress of all clients and help implement their treatment plans.

3. Provide individualised care and supervision of 1 - 2 CYPs, supporting the Supervisor/ Social Worker/ Psychologist/ Head of Dept in the intervention programmes carried out in the residential, school and family settings.

4. Conduct one face-to-face session (at least ½ hour) with their assigned CYPs every week, using therapeutic approaches and other intervention strategies such as OT and Positive Behavioural Plans.

5. Carry out the daily operational duties and supervise clients in their regular activities such as having their meals, going to school or attending programmes run by the SGC, and participating in these activities with the clients where appropriate.

6. Assist clients with any difficulties related to day-to-day issues in the dorm, and ensure their welfare and safety

7. Promote discipline among the clients and be a mentor or role model to them.

8. Assess and respond to crises or conflicts (including using MAPA skills) and escalate to supervisor or deputy head of the home when needed.

9. Provide feedback to the Deputy Head and Social Worker on clients’ behaviours and compliance with activities that are part of their treatment plan.

10. Participate in shift-to-shift communication, which includes completing daily documentation, reading the logbook and providing important handover information to staff at the change of every shift.

11. Liaise with clients’ parents / family regarding day leave or home leave (in consultation with the case worker / social worker).

12. Plan, implement and evaluate programmes that will complement the therapeutic goals developed by the Social worker.

13. Carry out structured activities according the PSGC’s schedule.

14. Organise events and outings for the clients.

15. Look into volunteer recruitment, training and scheduling.

16. Form partnerships with external agencies and vendors on the provision of value-add services to the clients.

17. To perform other tasks as assigned by Deputy Head, PSGC.

Academic & trades qualifications

· Min GCE “O” Well versed in English and a 2nd language (Chinese/Tamil/Hindi/Malay)

Desirable

· A Diploma in Social Services/ Counselling/ Psychology

Work experience & skills

Essential

· Able to supervise & manage groups of challenging children

· Able to plan and execute programmes & activities for children

· Able to empathize, relate to and understand children.

Desirable

· Has relevant experience or has worked in a child-centred environment

· Has experience with children & youths with trauma, challenging behaviour or special needs.

· Trained in first-aid and can perform first aid in case of emergency

Personal qualities & behavioural traits

Essential

· A Team player

· Has a strong passion for children, plenty of patience and wants to make a difference in the lives of disadvantaged children and young persons.

· Can work independently, has a pleasant disposition and able to maintain good working relationships with other staff.

· Good interpersonal skills to provide psychological support for children

· Strong morals and ethics, along with a commitment to children

Working Hours

You will be working on a 5-day work week and your working hours:

• 8am to 6pm or
• 12pm to 10pm
• 1 weekday off and Sunday rest day.

However, because of the nature of our ministry, all staff are expected to work 42 hours per week and that includes weekends or working late in the night. As such, depending on the work demands, we shall work out a Flexi-Work arrangement with you.

Interested applicant, please apply with detailed resume & expected salary via SINGPASS. (preferably)

Responsibilities

• Responsible for performing corrective and preventive maintenance of CCTV Surveillance System
• Responsible in assisting in planning of the Preventive Maintenance Schedule

Requirements

• Min Nitec in Information Technology/ Electronics/ Electrical Engineering or relevant
• Min 1 years of working experience in computer networking, CCTV set up and Video Management System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

We create specialized, innovative, and software applications in maritime operations. We apply a systematic approach that motivates customer adoption and recurring usage. The Customer Service Specialist helps our customers in the early adoption phase, reducing and removing adoption pains. Your success is culminated in a complete phase-out of manual features to the fully digital offering.

Job Description:

You will undergo on-the-job training to familiarise with our product and be responsible for ensuring the satisfaction and success of our customers by providing exceptional support and service. A shipping operation experience will be advantageous but not a prerequisite.

As a primary point of contact for our Japanese customers’ operations, you will work closely with them to understand their adoption pains, and to ease them in recurring usage as soon as possible.

You will play these Key Functions:

• Manage customer accounts, including onboarding new customers, providing ongoing support to ensure customers smooth adoption & recurring usage
• Coordinate between the customer and vendor, conduct daily operations and deliver a customer-centric experience across all channels including phone calls and emails
• Actively engage in refining customer experience through regular customer feedbacks from conducting of daily operations
• Identify & report gaps, challenges, variations and differentiations between manual operations and digital applications
• Build and maintain strong relationships with customers to ensure their success and satisfaction with our products and services
• Work closely with cross-functional teams, including marketing and product development to ensure a seamless customer experience
• Provide timely and effective resolution to customer issues and inquiries, escalating issues as necessary

Job Requirements:

• Minimum Must-Have Business Japanese proficiency - essential to liaise with Japanese customers
• Minimum a good Bachelor's Degree in any discipline
• Excellent communication & persuasion skills with a customer-centric orientation
• Self-motivated, patient, and a fast learner with tremendously positive attitude
• Adaptive, flexible, and a flair to work in a fast-paced and ever-changing environment
• Ability to think comprehensively and solve problems
• Experience in maritime operations and possess a flair for technology application will be an advantage

Responsibilities

• Responsible for providing customer support for Equipment Products with regard to Installation, Training and Field Service via on-site visits, Phone, Internet Media and email

Requirements

• Min Diploma in Engineering
• Min 3 years of working experience in machine service experience
• Overseas Travelling is required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for supporting the implementation work for the EES system/ CCTV
• Responsible in performing Preventive Maintenance (PM) on the EES system/ CCTV
• Responsible for troubleshooting work when issues arises

Requirements

• Min Nitec in Electrical/Electronic/Engineering or related discipline
• Min 1 years of working experience in installation / Servicing of CCTV and network switch or EES

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for supporting the implementation work for the EES system/ CCTV
• Responsible in performing Preventive Maintenance (PM) on the EES system/ CCTV
• Responsible for troubleshooting work when issues arises

Requirements

• Min Nitec in Electrical/Electronic/Engineering or related discipline
• Min 1 years of working experience in installation / Servicing of CCTV and network switch or EES

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for performing corrective and preventive maintenance of CCTV Surveillance System
• Responsible in assisting in planning of the Preventive Maintenance Schedule

Requirements

• Min Nitec in Information Technology/ Electronics/ Electrical Engineering or relevant
• Min 1 years of working experience in computer networking, CCTV set up and Video Management System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for performing corrective and preventive maintenance of CCTV Surveillance System
• Responsible in assisting in planning of the Preventive Maintenance Schedule

Requirements

• Min Nitec in Information Technology/ Electronics/ Electrical Engineering or relevant
• Min 1 years of working experience in computer networking, CCTV set up and Video Management System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for providing customer support for Equipment Products with regard to Installation, Training and Field Service via on-site visits, Phone, Internet Media and email

Requirements

• Min Diploma in Engineering
• Min 3 years of working experience in machine service experience
• Overseas Travelling is required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

• Position : Front Desk Executive / Customer Service – Up top $2,800 Basic – Tiong Bahru
• Location : Tiong Bahru
• Working hours : 6 Days Work Week - 3 rotating shifts (7AM-3PM, 3 PM -11 PM, 11 PM -7AM) or Permanent Night Shift (11PM-7AM)
• Salary (commensurate with experience) : Up to $2,800 Basic + Meal Allowance + AWS + Performance Bonus + 10 Days Annual Leave (1st Year)
• Duration : Perm
• Industry : Hotel

Responsibilities:

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Handles the day-to-day operation of Front Office department.
• Work closely with internal departments to ensure smooth-flowing of operations and to achieve maximum guest satisfaction.
• Any other ad-hoc duties as assigned

Requirements:

• Willing to work weekends & Public Holidays and either 3 rotating shifts or permanent night shift
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications
• No experience required!

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

Key Accountabilities

· Perform frontline operations that includes registration/appointment, scheduling/referral booking and cashiering duties.

· Provide excellent patient service.

· Attend to patients’ general enquiries via phone and email.

· Maintain high levels of hygiene for all products, equipment etc.

· Maintain accurate stock records.

· Prepare patients for procedures. (Training will be provided.)

Working location within walking distance from Bukit Panjang MRT.

Clinic Operating hours

5.5 days work week.

OR

44 hours of work per week

2 days rest per week (1weekday + 1 weekend)

SGD1800 – SGD2600

Requirements

• Experience in working with diverse group of professionals/personnel.
• Frontline customer service experience is an added advantage.
• Relevant work experience in healthcare industry would be an added advantage.

(Hiring for new branch at BUKIT BATOK area)

IF YOU ARE looking for...

• Career advancement with work-life balance;
• Substantial flexibility in workplace;
• Creative performance bonus;

Responsibilities:

• Serve as one of a key contact for machine installation and services;
• Assist on technical training to customers;
• Excellent communicate skills to interact with suppliers and customers;
• Solid technical knowledge to provide professional solution on customers’ inquiries;
• Other Ad-hoc duties as required by the superior;

Requirements:

• Obtain min. Diploma in Engineering (any fields) or equivalent;
• Someone without relevant working experiences also welcomes to apply as on-job training will be provided;
• Pro-active, possess technical and problem-solving skills with attention to details;

How to apply,

Please submit your application together with your comprehensive resume, not limited to the education background, career history (if any), current and expected salary(if any), and availabilities to commence work by ‘Apply’ the link.

(We regret to inform you that only shortlisted candidates will be notified)

Responsibilities:

• Verify PO information
• Acknowledge PO
• Key order in system
• Check stock
• Load PO to factory
• Liaising with factory on deliveries
• Arrange deliveries (Sea and Air)
• Reply delivery date to customer
• Issue documents for deliveries
• Send tracking number, invoice and report to customer
• Send shipping documents to customer to check shipment mode
• Liaise with forwarder on deliveries
• Update system on reschedule reports
• bi-weekly and monthly reports
• Send costing to Sales Manager
• Send quotation to customer
• To arrange with samples delivery
• To receive parts from air and sea shipment
• To key lot number in system
• To prepare documents and arrange local deliveries

Requirements:

• Responsible, independent and multi-tasked
• Proficient in Microsoft office
• Bilingual English and Chinese (Need to reply emails, QQ and Wechat and calls in Chinese)
• Assist manager on daily operation activities
• Willing to take more roles
• Singaporean preferred

Working: 5 days work week (8.30am-5.30pm)

5min walking distance from Kovan MRT

About the Role:

A team member of RRC (Regional Repair Center) and will be responsible to perform repair of medical endoscopes in RRC. He/ She is also responsible to strictly adhered to the process, safety and quality standards required to repair medical equipment. He/ She also has responsibility to maintain the proper condition of repair workbench as assigned.

Roles and responsibilities:

• Perform repair of medical endoscopes.
• Carry out workshop maintenance task assignment. (5S common area)
• Ensure compliance to GDPMDS requirement at all times.
• Perform 5S in individual and scope repair areas at all times.
• Any other duties as assigned.

About Olympus:

Our purpose at Olympus is to make peoples’ lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical division that make a positive contribution to society.

Our products are used to capture the medical and diagnostic images of our world, from the microscopic to the endoscopic. They are instrumental in furthering research, and for travelling inside the human body to help diagnose, treat and prevent illness.

Our commitment to customers and our social responsibility is the cornerstone of everything we do.

Why work at Olympus?

At Olympus, we are dedicated to fostering a high-performing culture, a collaborative environment, and enabling everyone to shine. Our common values of Integrity, Empathy, Long-Term View, Agility and Unity form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.

Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:

• A competitive salary package including AWS and Variable Bonus
• 18 days of annual leave in your first year
• Health and Wellbeing initiatives (Annual Medical Checkups, Flu Vaccinations, Dental benefits, and Employee Assistance Programs)

What we are looking for:

• Diploma or ITE in Engineering / Biomedical Engineering.
• Electrical & mechanical soldering experience.

Apply Now:

To submit your interest in this opportunity, select “Apply for this job”.

In the meantime, follow us on:

• LinkedIn - Olympus APAC
• Company website -www.olympus.com.sg

About Our Client

Our client is a leading Chinese online gaming/entertainment company that has setup a team here in Singapore. You will be joining a young and energetic team with strong growth opportunities!

Responsibilities

The Gaming customer service associate will be tasked to engage gamers and customers and gather feedback to improve the gameplay.

The Successful Applicant

A successful candidate should have the following:

1. Strong passion in online and mobile games

2. Proficient in at least 2 games currently

3. Ability to communicate in Mandarin with chinese stakeholders and gamers

4. Proficient in computer applications, Microsoft office

5. Great service awareness and able to handle customer situations with ease

6. Team player with good communication skills

About Us

• Dada Consultants was established in 2017, with the commitment of providing the best recruitment services in Singapore. We are comprised of a dynamic head-hunting team dedicated to sourcing for highly competent professionals in IT industry. We provide enterprises with customized talent solutions, and bring talents to career advancement.

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21102607

Data provided is for recruitment purposes only

Business Registration Number: 201735941W

Licence Number: 18S9037

• Position : Service Technician (Electrical/Electronic/Mechanical)
• Location : Near Tai Seng MRT
• Working hours : 5 days (Monday - Friday: 8:30am-5:30pm)
• Salary (commensurate with experience): Up to $3500 + VB + Transport + Service Commission + OT pay + Mobile allowance
• Duration : Perm
• Industry : Electrical Appliance

Main Responsibilities:

• Provide efficient after-sales technical services, trouble-shooting, maintenance and Installation on company & range of home kitchen products at various
• customers location island-wide
• Keep sufficient stock levels of maintenance parts in personal vehicle
• Conduct basic user-training to customers
• Prepare and explain after-service reports to customers
• Represent the Company in a professional manner as a frontline staff
• Work as a team with internal and external co-workers
• Take follow-up action on outstanding issues, in a timely manner
• Provide all the necessary service and assistance

Requirements:

• Candidate must possess Min NiTEC, HiTEC or Diploma holder in Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Others) or equivalent.
• Experience in Gas water heater or with Gas Service Worker License (LGSW) an added advantage
• Possess Class 3 Driving license is a must -company vehicle can drive home after probation
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

PRODUCT AREA

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

ADDITIONAL JOB DESCRIPTION

As a Customer Solutions Consultant, you will work with technical Sales teams as a machine learning subject matter expert to differentiate Google Cloud to our customers. You will help prospective customers and partners to understand Google Cloud, explaining technical features, helping customers design architectures, and problem-solving any potential roadblocks. In this role, you will work with customers and product development to shape the future of the AI/Generative AI platform.

Qualifications

JOB RESPONSIBILITIES

• Work with the team to identify and qualify business opportunities, understand key customer technical objections and develop the strategy to resolve technical blockers.
• Work on Duet AI, with a focus on integrating Duet AI capabilities within existing cloud services to help customer development teams build, deploy, and operate applications faster and more efficiently throughout the software development life-cycle.
• Support the technical relationship with Google’s customers, including product and solution briefings, proof-of-concept work, and partner with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Provide expertise on Duet AI to support the technical relationship with Google’s customers, including product and solution briefings, proof-of-concept work, and partner directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Travel to customer sites, conferences, and other related events as needed.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architectures as a technical consultant, technical pre-sales engineer, enterprise architect, or in a customer-facing role.
• Experience modernizing legacy applications and applying cloud native development methodologies and tools, including container technology.

PREFERRED QUALIFICATIONS

• Experience with developing scalable architectures using API management, microservices frameworks, PaaS.
• Experience delivering technical presentations while leading detailed discovery and planning sessions that are aligned jointly with the customer with defined scope and success criteria
• Experience with modern software development life-cycle methodologies and development tools, including IDEs, CI/CD, debugging, container orchestration and operations.
• Experience in GCP and Vertex AI.
• Ability to communicate in Bahasa Indonesia in a professional working environment.
• Excellent programming skills such as Java, Python or others, with a focus on automation.