About the role

Due to continued growth, an exciting contract opportunity now exists to join a highly experienced,

collaborative and outcomes focused Asia-Pacific IT team working closely with the helpdesk and applications

team, end users and stakeholders across the region.

We are seeking an Infrastructure Support Specialist to join our Infrastructure Team to manage the day to day

operations of our network and infrastructure, as well as level two help desk support and project related tasks.

The scope includes all infrastructure used by our regional offices, such as networks, servers, databases,

devices, user desktops/laptops, virtualisation, phone system, email, etc.

This role will be based in Singapore and reports to the IT Operations Manager– Asia.

Key Responsibilities

▪ Provide end user support for day-to-day Laptop/PC usage (both applications and infrastructure)

▪ Serve as a point of contact for internal users seeking technical assistance over the support ticketing

system with regards to Infrastructure and Network related issues

▪ Ensure operational and change processes and architecture principles are being followed strictly

▪ Assist on projects ensuring the transition from project to BAU support, identifying operational support

requirements for new systems/system changes, identify required resources for projects/change

requests and ensure consistency in the way IT changes are executed

▪ May be required to work after hours and weekends on an ad hoc basis depending on business

requirements

Qualifications, Skills and Experience

▪ Minimum Diploma/Tertiary or professional qualification in Information Technology/Computer Science

▪ Minimum 2-3 years relevant experience in Microsoft Windows Desktops, Servers and Networking

and Virtualisation technologies

▪ Previous experience working with Microsoft 365, Cloud and Virtualisation technology would be ideal.

▪ experience working with IT Service Management/Ticketing System would be advantages.

▪ Must be comfortable working in a team-based environment as well as being able to work

independently.

▪ Demonstrated collaborative working style, with good interpersonal and excellent communication

skills, both written and verbal

▪ Experience in IT operational processes, Help Desk processes and Infrastructure maintenance

▪ Knowledge in IT Security and working in a regional role would be advantageous.

▪ This will be a 12 month contract with a possibility to extend or convert to a permanent position.

How to apply

Take the next step in your career and apply now by clicking on the link below to submit a cover letter and

your resume.

Only Shortlisted candidates will be notified.

Primary Responsibilities:

• Provide professional, courteous, and efficient level of service to all internal and external guests in line with the Standard Operating Procedures.
• Ensuring a high level of liaison is maintained between front office and all other departments within the hotel.
• Deliver a level of personalised service that exceeds not only the expectation of the guests but will add a point of difference from the service provided anywhere else within the Serviced Suites.
• GSTL must always project a professional, business-like appearance by adhering to the uniform and personal hygiene guidelines. Portrays as a role model, assisting Assistant Guest Relations Manager to train and drive the culture of the team along with the Company’s Core Values.
• Allocating the room assignment, reviewing of arrival, VIP’s, amenities, and special requests. Coordinates and communicate with relevant departments to ensure all preference and special request are met.
• To provide supervision, direction, and management of room’s inventory for the Front Office with the objective of ensuring room types of preferences and accommodation is made available upon guest arrival.
• A competent working knowledge of the property management systems (PMS) and Standard operating process are required in performing Front Office tasks, processes, and systems such as registration, cashiering and room assignment while adhere to all company credit policies to ensure that all revenue expected will be received.
• Coordinate rooms related site inspections required by Sales. Monitors the ‘Manual Hold’ and ‘Work Order’ rooms.
• Presence in the guest area during high traffic times to assist the front office employees and to ensure smooth operations.
• To handle guest complains and feedback, and action on necessary steps for service recovery.
• Ensure that DM log is accurately updated.
• To monitor daily and monthly enrollment DISCOVERY Loyalty Program, guest benefits, points submission (if required)
• To check and verify Guest Service Ambassador cashiering and due out at end of every shift in accordance to set forth guidelines and ensure all cash floats are intact.
• Necessary reports must be completed and signed.
• To monitor due out rooms for the day (Departure Report by time) and ensure is cleared by end of the shift.
• Work closely with the Housekeeping Team to ensure discrepancies are identified.
• Train and develop team to the highest possible extend. Ensures that trainings are provided for technical, hospitality, communication, management, and organizational skills.
• Assist in orientation and training of new hires.
• To undertake any other tasks and assignments assigned by the Assistant Guest Relations Manager and Operations Manager.
• Ensure efficiency and the maintenance of operational readiness of equipment and supplies.
• To maintain the overall cleanliness of the Front Office, Lobby, Pacific Lounge and Living Room.
• Plan, organize, coordinate quarterly activities for guest and recommend ideas to enhance guest stay experience.
• To continuously strive and monitor Front Office objectives such as TripAdvisor and TrustYou.
• Process Food and Beverage knowledge and skills to facilitate Pacific Lounge operations during breakfast operations.
• Preforming of office duties such as associate work schedules and timesheets and monthly reports.

Requirement:

• Has excellent background in guest or customer service.

Responsibilities:

This position requires the candidate to work closely with the Operations and Client Service team. This position will provide customer care services to students and their parents, as well as operational support for the team.

Job Role & Responsibilities:

• Plan monthly enrichment programme schedules and holiday camps for all schools.
• Liaise between schools and enrichment programme vendors to confirm the schedule.
• Inform respective schools to broadcast the available enrichment programme to the parents.
• Handle parents’ queries, feedback and enrolment promptly and professionally.
• Provide parents with clear explanations on our programmes via various communication channels.
• Prepare necessary in the portal for registration.
• Follow up with parents for registration, payment and programme schedules.
• Prepare enrolment list, teachers detail to send to schools before the start of programme.
• Work closely with vendors and schools for any cancellation/replacement class.
• Inform parents on cancellation/replacement of classes if any.
• Process ad-hoc credit refunds for students who are withdrawing/graduating.
• Execute payment process for the enrichment programme vendors.
• Correspond with ECF for sponsored students and enrichment programmes.
• Provide operational support for all enrichment programmes.
• Prepare monthly and termly revenue and costing reports for E-reach.
• Prepare monthly programme enrolment report for E-reach.
• Reception duties, answering any phone and email enquiries.
• Deliver a professional and high-quality service experience in a customer-facing role.
• Acquire a strong working knowledge of the organisation’s programmes and services.
• Maintain close liaison with other departments in order to have a good understanding of the operational flow and ensure a seamless client experience.
• Develop great rapport with parents, children as well as teachers to build brand loyalty.
• Responsible for the weekly logistics of the enrichment programmes, including printing, assembling, packing and arranging of transport of experiment materials to various schools.
• Perform any other duties and responsibilities as and when assigned by Management.

Job Requirements:

• Possesses at least GCE ‘A’ levels or the equivalent.
• Minimum 1-year experience working in a customer service.
• Required to work shift hours and on weekends.
• Strong proficiency in written and spoken English.
• Being effectively bilingual would be a strong advantage.
• Candidates who have worked in the hospitality or education industry are most preferred.
• Possesses emotional maturity and passion for customer service.
• Familiar with CRM systems and practices.
• Good team player, possesses the ability to work with minimal supervision.
• Positive, extroverted and outgoing personality.
• Well-groomed with a professional disposition.
• Flexible, able to manage change and ambiguity well and able to work under tight deadlines.
• Careful, meticulous, with an eye for detail.
• Well-organised, methodical with strong time-management abilities to manage multiple tasks.

Job title: Roadshow Customer Acquisition Executive (Roadshow islandwide/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting sales of Credit Cards to client based on their needs
• Self-Motivated and independent
• Willing to learn and achieve their monthly target
• Sales driven
• No experience needed (training provided)
• Immediate vacancies
• Others

Minimum Qualification

• Minimum GCE “N” with 3 passed including Math

Additional info

• 5 to 6 working days (Including weekend and public holiday)
• Retail working hours
• $2500 + high commission

Selected candidate will be assigned to location booth to promote credit card services.

Position open to locals and E-Pass holders.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job title: Branch Customer Acquisition Executive (Station at bank/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting services to client based on their needs and requirement
• Self-Motivated and independent
• Follow up with customers regarding their application
• Meeting sales target set by company
• Acquiring sales compliantly with honesty and integrity
• Others

Requirements

• Require hunter skills
• You have unparalleled drive and verbal communication skills
• You persevere through rejection with ease
• Maintain a beginner’s mindset (hungry to learn)

Minimum Qualification

• “N” Level with 5 Credits Pass including Math

Additional info

• 6 working days
• Bank branches operating hours.
• Need to work on Sunday/ PH according to work schedule
• $2100 + high incentive

Selected candidate will be assigned and station at Bank Branches promoting our company services.

Position open to locals only.

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

MAIN PURPOSE OF ROLE

• Perform new customers and laboratory site inspections for new contract/ tender preparations and design for new installations.
• Provide Level I and Level II service (complex service interventions requiring more than 4 hours of labor).
• Installation of instruments, AbbottLink, and automation.
• Perform IQOQ (Installation Qualification Operation Qualification) procedures during and after installation.
• Assist with customer business reviews.
• Schedule, perform, and document hardware and software updates (TSBs) requiring more than 2 hours.
• Deliver basic customer operator introductory training post install or post hardware or software upgrade.
• Perform basic technical coaching and training for Abbott Ambassadors.
• Service Sales and Service Cost Management.
• Spare Parts and inventory management.
• Timely submitting and update reporting system (e.g. CMS Next).
• Comply to Abbott Quality and Regulatory Compliance and policies.
• Any other tasks assigned by management from time to time.

REQUIREMENTS

• Diploma/ Bachelor's Degree in Medical Technology/ Bioengineering or Electrical/ Mechanical Engineering is preferred.
• 3-5 years' experience in Field Service Engineering from relevant industries such as diagnostics/medical device/ semiconductor etc.
• Willing to be on rotational standby after work hours/ work overtime to resolve urgent service issues.
• Successful engagement with customers, specifically key stakeholders and lab staff.
• Excellent product and industry knowledge, experience and process skills of the business functions service delivery.
• Ability to identify and drive resolution of issues, technical expert for product line responsibility.
• Excellent communication skills, experience in use of analytical tools and software.
• Coaching and training skills.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

MAIN PURPOSE OF ROLE

• Perform new customers and laboratory site inspections for new contract/ tender preparations and design for new installations.
• Provide Level I and Level II service (complex service interventions requiring more than 4 hours of labor).
• Installation of instruments, AbbottLink, and automation.
• Perform IQOQ (Installation Qualification Operation Qualification) procedures during and after installation.
• Assist with customer business reviews.
• Schedule, perform, and document hardware and software updates (TSBs) requiring more than 2 hours.
• Deliver basic customer operator introductory training post install or post hardware or software upgrade.
• Perform basic technical coaching and training for Abbott Ambassadors.
• Service Sales and Service Cost Management.
• Spare Parts and inventory management.
• Timely submitting and update reporting system (e.g. CMS Next).
• Comply to Abbott Quality and Regulatory Compliance and policies.
• Any other tasks assigned by management from time to time.

REQUIREMENTS

• Diploma/ Bachelor's Degree in Medical Technology/ Bioengineering or Electrical/ Mechanical Engineering is preferred.
• 3-5 years' experience in Field Service Engineering from relevant industries such as diagnostics/medical device/ semiconductor etc.
• Willing to be on rotational standby after work hours/ work overtime to resolve urgent service issues.
• Successful engagement with customers, specifically key stakeholders and lab staff.
• Excellent product and industry knowledge, experience and process skills of the business functions service delivery.
• Ability to identify and drive resolution of issues, technical expert for product line responsibility.
• Excellent communication skills, experience in use of analytical tools and software.
• Coaching and training skills.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Duties and Responsibilities

· Attend to all guests’ check-in by confirming reservations, assigning room, issuing and activating room key.

· Attend to guests’ check-outs including resolving any late and disputed charges.

· Process all payment types such as room charges, cash, checks, debit, or credit.

· Assist guests with directions and information regarding property and local areas of interest.

· Coordinate with Housekeeping to track readiness of rooms for check-in.

· Attend to all guests’ requests and queries promptly, politely and efficiently.

· Ensure a high level of customer service is consistently maintained to ensure guests’ satisfaction.

Requirements

· Previous Front Office experience in a similar environment will be an advantage

· Working knowledge of Opera is preferred

· Team player but also able to work independently

· Customer oriented with a pleasant disposition

· Able to multi task and thrive in a fast paced environment

· Able to work on rotating shifts, weekends and public holiday

Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements:

• Minimum GCE 'O' Level
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Minimum 1 year experience in similar capacity in hospitality industry
• Knowledge of Opera system

Job title: Roadshow Customer Acquisition Executive (Roadshow islandwide/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting sales of Credit Cards to client based on their needs
• Self-Motivated and independent
• Willing to learn and achieve their monthly target
• Sales driven
• No experience needed (training provided)
• Immediate vacancies
• Others

Minimum Qualification

• Minimum GCE “N” with 3 passed including Math

Additional info

• 5 to 6 working days (Including weekend and public holiday)
• Retail working hours
• $2500 + high commission

Selected candidate will be assigned to location booth to promote credit card services.

Position open to locals and E-Pass holders.

Job title: Roadshow Customer Acquisition Executive (Roadshow islandwide/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting sales of Credit Cards to client based on their needs
• Self-Motivated and independent
• Willing to learn and achieve their monthly target
• Sales driven
• No experience needed (training provided)
• Immediate vacancies
• Others

Minimum Qualification

• Minimum GCE “N” with 3 passed including Math

Additional info

• 5 to 6 working days (Including weekend and public holiday)
• Retail working hours
• $2500 + high commission

Selected candidate will be assigned to location booth to promote credit card services.

Position open to locals and E-Pass holders.

Job title: Branch Customer Acquisition Executive (Station at bank/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting services to client based on their needs and requirement
• Self-Motivated and independent
• Follow up with customers regarding their application
• Meeting sales target set by company
• Acquiring sales compliantly with honesty and integrity
• Others

Requirements

• Require hunter skills
• You have unparalleled drive and verbal communication skills
• You persevere through rejection with ease
• Maintain a beginner’s mindset (hungry to learn)

Minimum Qualification

• “N” Level with 5 Credits Pass including Math

Additional info

• 6 working days
• Bank branches operating hours.
• Need to work on Sunday/ PH according to work schedule
• $2100 + high incentive

Selected candidate will be assigned and station at Bank Branches promoting our company services.

Position open to locals only.

Job title: Branch Customer Acquisition Executive (Station at bank/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting services to client based on their needs and requirement
• Self-Motivated and independent
• Follow up with customers regarding their application
• Meeting sales target set by company
• Acquiring sales compliantly with honesty and integrity
• Others

Requirements

• Require hunter skills
• You have unparalleled drive and verbal communication skills
• You persevere through rejection with ease
• Maintain a beginner’s mindset (hungry to learn)

Minimum Qualification

• “N” Level with 5 Credits Pass including Math

Additional info

• 6 working days
• Bank branches operating hours.
• Need to work on Sunday/ PH according to work schedule
• $2100 + high incentive

Selected candidate will be assigned and station at Bank Branches promoting our company services.

Position open to locals only.

Job title: Roadshow Customer Acquisition Executive (Roadshow islandwide/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting sales of Credit Cards to client based on their needs
• Self-Motivated and independent
• Willing to learn and achieve their monthly target
• Sales driven
• No experience needed (training provided)
• Immediate vacancies
• Others

Minimum Qualification

• Minimum GCE “N” with 3 passed including Math

Additional info

• 5 to 6 working days (Including weekend and public holiday)
• Retail working hours
• $2500 + high commission

Selected candidate will be assigned to location booth to promote credit card services.

Position open to locals and E-Pass holders.

Job title: Branch Customer Acquisition Executive (Station at bank/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting services to client based on their needs and requirement
• Self-Motivated and independent
• Follow up with customers regarding their application
• Meeting sales target set by company
• Acquiring sales compliantly with honesty and integrity
• Others

Requirements

• Require hunter skills
• You have unparalleled drive and verbal communication skills
• You persevere through rejection with ease
• Maintain a beginner’s mindset (hungry to learn)

Minimum Qualification

• “N” Level with 5 Credits Pass including Math

Additional info

• 6 working days
• Bank branches operating hours.
• Need to work on Sunday/ PH according to work schedule
• $2100 + high incentive

Selected candidate will be assigned and station at Bank Branches promoting our company services.

Position open to locals only.

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Understand all aspects of restaurant service and understand how each role contributes to the overall dining experience
• Prioritise the needs of guests and strive to exceed their expectations.
• Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
• If dishes require tableside preparation or presentation, you will be required to perform these duties
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
• Be willing to assist colleagues and step in wherever needed to ensure that guests receive the best possible service at all times.

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Understand all aspects of restaurant service and understand how each role contributes to the overall dining experience
• Prioritise the needs of guests and strive to exceed their expectations.
• Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
• If dishes require tableside preparation or presentation, you will be required to perform these duties
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
• Be willing to assist colleagues and step in wherever needed to ensure that guests receive the best possible service at all times.

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange an interview.

Job Position: Clinic Assistant

Responsibilities: • Attend to inbound calls/emails and assist with enquires • Make outbound calls to patients and clinics to facilitate bookings • Co-ordinate with clinics to ensure experience for patients are enhanced • Submit insurance claims • Arrange bookings and help with registrations of patients • Assist with the issuance of tax invoices • Concierge customers from & to directions of X ray/MRT/taxi stand/clinic • Support sales & marketing activities and compile statistics • Assist with other ad-hoc admin duties such as faxing and/or filing • Any other duties as and when assigned by the Management

Requirement: • Minimum GCE "N" or "O" Levels • Speaks fluent English. • Possess good communication and interpersonal skills • Customer service oriented & positive attitude towards learning

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Benefits:

• Basic Salary up to $3,300 with yearly increment based on performance.
• Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)
• Annual leave up to 14 days for first year (pro-rated for incomplete year of service).
• Add 1 day per year till maximum of 18 days.
• Duty Allowance Amount - $250 for working on Saturday and $300 for PH on weekdays.
• Medical Benefits: Max $50 per visit under panel clinics (no cap for the year). Specialist treatment of up to $300 per year with referral letter.
• Dental Benefit Up to $250 per year

Job Description:

This is a full time role for a Customer Service Assistant located in North Bridge Road.Our client is the leading manufacturer and distributor of components for Factory Automation, Press Die and Plastic Mold, Electrical & Wiring Parts, Tools and MRO items.

You will be responsible for handling and processing a large volume of quotations and sales orders, ensuring they are completed within the target time. This includes verifying and correcting any part number errors in the orders. You will also manage customer inquiries, responding promptly and professionally via phone, email, and web chat.

In addition to processing claims related to shipment delays, defective items, or incorrect pricing, you will work closely with internal and external stakeholders to resolve any issues with customer orders, such as requesting lead time changes from suppliers.

Qualifications:

• Minimum o level
• Minimum 1 years relevant working experience
• Able work in a high volume and fast-paced environment

The Coconut Club is a Singaporean restaurant that celebrates coconut milk as the lifeblood of our cuisine, over our signature Nasi Lemak or sharing plates. With community at its core, The Coconut Club prioritises an inclusive and diverse culture.

The Coconut Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in-charge of:

• Building and maintaining relationships with guests
• Order taking & menu description
• Up-selling products based on your extensive product knowledge
• Ensuring guest satisfaction by being proactive in service operations
• Improving procedures and systems

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

The Coconut Club is a Singaporean restaurant that celebrates coconut milk as the lifeblood of our cuisine, over our signature Nasi Lemak or sharing plates. With community at its core, The Coconut Club prioritises an inclusive and diverse culture.

The Coconut Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in-charge of:

• Building and maintaining relationships with guests
• Order taking & menu description
• Up-selling products based on your extensive product knowledge
• Ensuring guest satisfaction by being proactive in service operations
• Improving procedures and systems

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlets:

• Raffles Courtyard
• Tiffin Room

Primary Responsibilities

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it.
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards.
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

Candidate Profile

Knowledge and Experience

• Certificate or diploma in hospitality or related field or minimum of 6-12 months hands on experience in food service position, similar operations style.
• Retail or guest interaction experience.
• Food and/or beverage knowledge (personal interest/professional).

Competencies

• Interpersonal skills – communicates easily/openly with integrity towards own action.
• Communication skills in English spoken/written.
• Reliable and consistent.
• Personal presentation, clean/tidy.
• Comes across as enthusiastic, energetic.
• Can work as part of a team.
• Guest and people oriented.
• Creative and open-minded.
• Flexible and adaptable to different working locations.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Working Location: Islandwide
Contract Duration: Up to 12 Months Contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $2,980 per month

Background:

This is a generic job posting for Entry Level applicants who are interested in a role within the Social Service sector. More details will be furnished during the screening process.

Responsibilities:

Your job duties may involve:

• Processing of Applications: Assist in processing and assessing online applications received in the system.
• Training Administration: Assist in training logistics such as setting up and tearing down of training venues, coordinating refreshments, and tech support.
• Data Management: Collecting, analysing, and presenting data on dashboards. (IT background preferred)
• Customer Service: Assist members of the public in promoting the use of digital/online services to apply for financial assistance. (Digital Ambassador)
• General Administration: Coordination of meetings, minutes taking, tracking of returns, data entry, etc
• Fieldwork: Assist Adult Protection Officers in field work.
• Other ad-hoc duties as assigned.

Job Requirements:

· Diploma or Bachelor’s Degree in Psychology / Social Work / Sociology / Early Childhood Education or other relevant disciplines.

· Immediate Starters are preferred (Not serving any notice period)

· Entry Level applicants with interest in the Social Service sector are welcomed to apply.

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations.

We are hiring for the following outlets:

• Raffles Courtyard

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas.
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it.
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards.
• Follows through opening and closing duties.
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis.

Providing a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly.
• Provides a high level of Safety and Security for guests and colleagues.
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Candidate Profile

Knowledge and Experience

• Certificate or diploma in hospitality or related field.
• Minimum 2 years’ experience in an international class restaurant.
• At least 1 year relevant experience in a similar capacity an advantage.
• Additional improvement programs in Food & Beverage an advantage.
• Working knowledge of Microsoft Office.

Competencies

• Interpersonal skills – communicates easily/openly with integrity towards own action.
• Communication skills in English spoken/written.
• Reliable and consistent.
• Personal presentation, clean/tidy.
• Comes across as enthusiastic, energetic.
• Able to work as a team.
• Motivator, self-starter.
• Displays initiative and creativity.
• Open minded.
• Committed.
• Team leader.
• Guest oriented.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.