Job Description

Manage Marine Service matters for Southeast Asia markets, enhance service standards and implement 3S Policy together with Unit Sales and Parts. Provide quick response to market and serve as linking bridge between YMC HQ and market.

Job Duties & Responsibilities

• Assist superiors to achieve set objectives.
• Liaise and communicate regularly with Distributors, Yamaha Motor Distribution Singapore Pte Ltd (YDS) dealers and Yamaha Motor Co., Ltd. (YMC). Make monthly reports to superior and YMC.
• Strengthen Service Network. (3S and Service Standard)
• Continual education and training for distributors/dealers
• Support distributors in their service activities including onsite field service
• Support workshop setup
• Assist and follow up distributors’ product registration status
• Technical support for Distributors and YDS Dealers
• Support distributors and YDS dealers for technical inquiries
• MI (Market Information) processing
• Prepare & issue Technical Bulletin for YDS dealers
• Manage product registration & warranty administration
• Management of distributors’ & YDS dealers product registration
• Warranty administration for YDS dealers
• Any ad-hoc responsibilities assigned by superiors

Job Requirements

• Diploma/ITC in Automotive/Mechanical/Marine engineering or equivalent
• At least 3 years Technical Service in Automotive/Marine Engineering
• PC literacy
• Proficient in MS Office skills
• Good oral and written communication skills in English and Mandarin (to communicate with overseas customers)
• Resourceful team player and yet able to work independently
• Able to travel and passion in marine industry

THE ROLE:

The senior service engineer will be responsible for maintaining daily communications with customers to ensure resolution and proper follow-up. Provide service and support to the existing customers in accordance with the service plan pre-agreed with customers. Meeting Health and Human Services, Environmental Health and Safety and/or all other applicable regulatory requirements.

This is a full-time position and reports directly to Operations Director at

SINGTEST TECHNOLOGY PTE LTD.

THE IDEAL CANDIDATE:

The ideal candidate can have technical skills to resolve issue on-site, involve customer service because they work on-site to solve customer problems.

CORE RESPONSIBILITIES:

· Servicing and Sustaining- meeting the daily service maintenance

and repair needs of the customer’s equipment.

· Manage high profile contacts – build and maintain close relationship with industry customers and suppliers.

· Remain high standards – Continues improvement of workflows and processes meeting Health and Human Services, Environmental Health and Safety and/or all other applicable regulatory requirements.

CRITICAL SUCCESS FACTORS/SKILLS:

· Completing Preventative Maintenance and field modifications.

· Installs, configures, troubleshoots, routine Preventive Maintenance of tools / equipment.

· Able to travel to support local and regional sites (within Asia Pacific countries)

· Knowledge of the semiconductor industry is preferred.

· Willingness to learn new tasks and a positive, service-oriented attitude.

· Models: Diffusion, Etching and Thin films wafer services

QUALIFICATIONS AND REQUIREMENTS:

· Diploma or degree in Electrical/ Mechanical, or an equivalence in working experiences.

· Knowledge of the semiconductor industry is preferred.

BENEFITS & OTHERS:

· Group medical and dental insurance; miscellaneous allowance

· Annual Wage Supplement (AWS)

· Staff training, welfare such as teambuilding

· Mondays – Fridays

· 9am to 6pm

ABOUT SINGTEST SINGAPORE TECHNOLOGY PTE LTD

Singtest Technology focused business area is semiconductor wafer fab used tool sales, RF spare parts repair and consumable parts supply in all modules.

Singapore workshop is mainly designed for RF generator, RF match, RPS local repair and high value parts sells.

Wide range of expertise

The expertise network has further expanded to cover more areas, like Diffusion, Implant, PECVD, CMP, Etch, Wet, Inspect, Metro, Amat, Centura, TEL Furnaces.

Job Summary:

• Career Development & Progression pathways available
• Fun & Energetic Working Culture
• Staff Benefits
• 5 day work week (44hours/week)
• Multiple Location

Job Requirements:

• Passion for F&B industry
• Customer oriented
• No Experience are welcome to apply! [Training will be provided]
• Strong communication skills and works well in a team
• Able to work in a fast-paced environment
• Willing to engage in shift work, which includes work on weekends and PH

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Description

Summary Benefit :

✔️ AWS + Bonus

✔️ Immediate Hiring

Responsibilities :

※ Handling operation-related documents and daily administrative works

※ Prepare quotation, DO and Invoice to meet the customer's requirement

※ Liaise and follow up with customers on their orders

※ Process and track orders to ensure timely delivery of goods to customers

※ Any ad-hoc administrative duties by supervisor

Requirements :

※ Minimum GCE ‘O’ Levels or equivalent

※ Proficient in MS Office

※ Relevant experiences will be advantage

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Lee Cheng Yin (Gina) (R22104523)EA License No: 20C0358

Description

Summary Benefit :
✔️ AWS + Bonus
✔️ Immediate Hiring

Responsibilities :
※ Handling operation-related documents and daily administrative works
※ Prepare quotation, DO and Invoice to meet the customer's requirement
※ Liaise and follow up with customers on their orders
※ Process and track orders to ensure timely delivery of goods to customers
※ Any ad-hoc administrative duties by supervisor

Requirements :
※ Minimum GCE ‘O’ Levels or equivalent
※ Proficient in MS Office
※ Relevant experiences will be advantage

To Apply, kindly click on the "APPLY NOW" button
We regret that only shortlisted candidates will be notified.
Staffking Pte Ltd (20C0358) | Lee Cheng Yin (Gina) (R22104523)
EA License No: 20C0358

CANDIDATE MUST BE A GOC CERTIFICATE HOLDER AND TRAINED FOR JRC EQUIPMENT. HE SHOULD HAVE EXPERIENCE IN HMI AND PCB DESIGNING AND TROUBLE SHOOTING

Maritime navigation system.

• Radio survey of GMDSS equipment. Installation/troubleshooting/servicing in Marine navigation system such as Marine Radar, Gyro compass, Magnetic compass, autopilot, echo sounder, speed log, steering – FFU/NFU, weather fax, wind speed/direction etc

Marine Telecommunication Systems

• Installation/troubleshooting/servicing in communication systems such as GMDSS, VHF/UHF, MF/HF SSB, NBDP, NDB, Navtex, Inmarsat, FBB, Local Area networks, email system etc.
• Off-landed repair of faulty equipment in the workshop
• Prepare the service reports after completion of jobs

Requirements

• Formal education in Electrical and/or Electronic equipment.
• Should have GOC for carrying out Radio Survey and should have makers training and aproval for Marine Communication Equipment..
• Trained in Good communication and writing skills, interpersonal skills, positive attitude, and an aptitude for detail
• Good team player who is able to work with other team members
• Have an analytical and open mind, and be self-driven

Ability to travel for overseas jobs and trainings

This position will start off as 1.5 year contract.

Location:
Great Eastern Office, at Eunos

Responsibilities:
You will attend to phone enquiries from our policyholders and distribution representatives, effectively maintaining the Contact Centre’s high level of accessibility.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3500

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

Bank Customer Engagement Officer (Telesales)

1 Year Renewable Contract

Salary: Up to $2,500 basic salary (based on experience) + Commission

Working Location: Novena

Working Hours: 9 AM - 6:30 PM, Mon - Fri

Job Description

• To handle customer’s queries such as Penalty Fees, Annual Fees or Banking needs and the ability to cross sell Unsecured Retail Banking Products through Inbound Calls and Outbound Calls.
• To achieve Daily / Weekly / Monthly Sales Target
• To follow up on income documents and any other relevant documents required for application submission.

Job Requirements

• GCE 'N' Level & above
• Able to perform multiple tasks in a fast-paced environment
• Highly motivated to have a career in Banking Sales

Interested candidates, please email your updated resume to Irene Lim at: [email protected] to apply or contact via Whatsapp : 8832 5996

Irene Lim (R1110174)

EA License No: 05C3451

Job Responsibilities

Casework & Counselling, Information & Referral

1. Provide Information and Referral services
2. Provide case intake for walk-in clients
3. Handle up to 30 cases as assigned, maintain client’s records and monitor their progress
4. Activate the cases in each quarter and ensure timely closure for inactive cases that are no longer in need of service
5. Complete case recordings timely
6. Complete the BPSS, FAST and CMP timely and within review period
7. Provide timely response and relevant intervention to clients
8. Collaborate with relevant partners in addressing the concerns faced by the family through case conferences and other collaborative intervention
9. Tap on external schemes, services, programmes that can improve well-being of clients
10. Attend regular supervision for case direction, support and enhancement of clinical skills

Community Work

1. Be a member of the Community Work Task Group
2. Assess the needs and requirements of the community within the FSC boundary for intervention
3. Plan, organise, execute and evaluate community work interventions

OR

Groupwork

1. Be a member of the Groupwork Task Group
2. Develop the proposal paper for a Groupwork project
3. Coordinate, facilitate and evaluate the groupwork

Others

1. Any other duties as assigned by the Centre Manager

Qualifications and Requirements

1. Degree or Post Graduate Diploma in Social Work; preferably an accredited Social Worker
2. Minimum 3-5 years’ relevant work experience in social work setting
3. Has a pleasant disposition, with good communication and interpersonal skills

Roles & Responsibilities

We are looking for candidates who possess integrity, a pleasant personality and strong inter-personal skills to join our expanding team.
Job Requirements:
To receive and register
To collect payment, dispense products / booking of next appointment.
To attend to Client requests and queries appointments, and services via phone calls, SMS / whatsapp messages / emails.
To handle end-day closing / settlement.
Taking of minutes during department meetings.
Any other ad-hoc duties assigned by the managers.

The Customer Service Executive is responsible for providing administrative support in fulfilling customer orders and needs. He or She has to establish a good rapport with customers and internally amongst co-workers.

• Handle all incoming phone calls and emails.
• Plan and coordinate daily deliveries and collections.
• Process sales orders, delivery notes, invoices, quotations, debit notes and credit notes.
• Follow-up and respond promptly on customers' enquires.
• Work closely with vendors such as Warehouse, Transporters, Shipping agents to resolve customers' issues.
• Assist with generating daily invoices.
• Follow up with customers on outstanding AR.
• Provide Administrative support to the Sales.
• Experience in freight forwarding will be an added advantage

Job Scobe :

1. Assist counter to answer phone and do sales record.

2. Arrange customer for queue and appointment.

3. Daily shop cleaning

4. Updated daily slaes record

Employee Benefit:

1.Annual Leave incresement follow as per mom start from 7 day / years

2. Annual Leave may only bring doen a year

Job Scobe :

1. Assist counter to answer phone and do sales record.

2. Arrange customer for queue and appointment.

3. Daily shop cleaning

4. Updated daily slaes record

Employee Benefit:

1.Annual Leave incresement follow as per mom start from 7 day / years

2. Annual Leave may only bring doen a year

• Handle phone calls
• To check emails
• To reply enquiries from email / FB / website quotations
• Follow up on sales / sales enquiries
• Process Customers Orders
• Prepare Invoice
• Arrange for Delivery
• Make calls to existing customers / new customers
• Must know Microsoft Excel and Words
• Understand products to do cross-selling
• Working hours : 12pm to 6pm, Mon to Fri.

Job Scobe :

1. Assist counter to answer phone and do sales record.

2. Arrange customer for queue and appointment.

3. Daily shop cleaning

4. Updated daily slaes record

Employee Benefit:

1.Annual Leave incresement follow as per mom start from 7 day / years

2. Annual Leave may only bring doen a year

Job scope

• Work closely with various departments. i.e. purchasing, production, finance & administration and customers
• Monitor, control and coordinate with supplier on deliveries, order status and inventory level
• Effectively manage customer relationships
• Responsible for maintaining customers’ account to ensure that jobs are processed and lodged as scheduled
• Responsible for resolving any customer issues on changes in job requirements etc
• Responsible for handling customers complaints
• Responsible in collating documents for billing purposes to be submitted to Finance for invoicing

Requirements

• Ability to troubleshoot and make decisions
• Good interpersonal skills and able to communicate cross functionally as well as up and down the organization
• Ability to manipulate data through spreadsheets or word. Proficiency in Microsoft Office is a must
• Strong familiarity in the Manufacturing (Printing and Enveloping) industry is an added advantage
• Meticulous, able to multi task and definitely a team player with strong analytical and problem solving skills
• Ability to perform in a fast paced and high-pressure level environment

Key Accountabilities

• handle enquiries via phone, email and social media platform
• prepare sales proposals for existing and new customers
• execute order processing and order fulfilment tasks
• collate monthly sales report
• prepare invoices and work with Accounts Department to ensure prompy payments
• schedule work for technical teams to meet customers timelines
• liaise with external vendors : suppliers, contractors and business partners
• other adhoc duties assigned by Management

Requirements

• minimum 2 years of working experience in the Sales/Customer Service field
• minimum OA level or equivalent
• excellent spoken and written English skills
• proficient in MS Excel, Words & powerpoint

We are looking for an accounts and admin assistant on part time basis for 3-5 months. The duration may extend.

· Able to provide accounts and admin support

· Candidate must possess at least an O'Level/ITE Qualification in the accounting field with 2 years of experience. Fresh Higher Nitec / Diploma candidates are welcome.

· a member of the Institute of Singapore Chartered Accountants will be preferred

· Computer literate & competent in MS office.

· Part-time 10-20 hrs a week

· Ability to commence work in short notice

· Fluent in English and Madarin, both writing and speaking.

· You are not required to come to the office

· No attire requirements

· Salary can be discussed!

· Small team of like-minded individuals

· potential to become full time employee

Job Responsibilities:

1) Handle customer enquires channels via direct face-to-face interactions, hotline, WhatsApp, messages, emails and social media etc effectively.

2) Disseminate customer enquiries to appropriate sales staff for follow-up.

3) Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

4) Provide product, delivery, membership and promotion information including solution and consultation to customer with salespersons.

5) Arrange product collection, delivery appointment, refund, product exchange and follow up.

6) Liaising with various departments to ensure customer issues are resolved in a fast and timely manner.

7) Any other duties as assigned by the superior.

Job Requirements:

1) Ability to liaise with customers over the customer enquires channels in a professional manner.

2) Manage customers’ feedbacks or complaints efficiently in a timely manner.

3) Possess excellent computer skills especially Google drives, Google sheets and internet.

4) Possess excellent customer service handling skills with good attitude, positive mindset and a good team player.

5) Willing to work in Retail hours: rotate between 11.30am – 8pm and 12.30pm – 9pm

6) Those with some customer service background will have an added advantage.

7) Those without experience but with keen interest in handling customers and IT Savvy especially in Google Sheets, Google Drives are welcome to apply.

8) Able to commence work within short notice.

9) Candidate must possess O level/Nitec/Higher Nitec/Diploma in Customer Service or its equivalent.

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and elderly care services to meet the growing needs of families and their dependents. Building on more than five decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home, and home personal care providers in Singapore. We also offer other services for seniors such as active ageing centres, community support for vulnerable seniors, and a sheltered senior group home. In addition, we run a chain of dental clinics and a family medicine clinic.

RESPONSIBILITIES

• You will lead the care concierge team in NTUC Health. You will lead the team towards customer service excellence by setting standards, designing and implementing training programmes, and doing quality audits. You will be a role model in demonstrating empathy to seniors and their family members who contact NTUC Health, in understanding their circumstances, and in recommending appropriate services to meet their needs.

  Responsibilities:

  • Lead the care concierge team in understanding and evaluating needs of customers, promoting the value of NTUC Health services, and facilitating enrolment to these services
  • Work closely with various business units in NTUC Health to be equipped with comprehensive and updated knowledge of all NTUC Health services
  • Attend to customers' enquiries and feedback from all channels and address any service feedback
  • Track and monitor service standards of the care concierge team
  • Attend partnership meetings and develop cross-referral processes with partners
  • Support the development and training of a new enquiry-management AI tool
  • Organise and participate in roadshows to promote NTUC Health services
  • Stay up to date with industry and organisational developments

  We warmly invite you to join us if you are:

  • Patient and enjoy helping seniors and families
  • Tech savvy and able to learn and use various IT systems
  • Experienced in managing a team
  • Passionate about customer service
  • Proactive in suggesting process improvements
  • Strong in written and verbal communication skills
  • Meticulous, with a sense of urgency services

• Degree holder in any discipline

• Prior experience in customer service, hospitality or community care preferred
• Ability to speak a second language and dialects will be advantageous

The Role of Customer Service Officer in Alaska Pte Ltd primarily involves providing customer service and after sales support to customer and dealers for technicians servicing and installations support.

• Liaise with customers who have purchased ceiling fans online, providing excellent after-sales support.
• Coordinate and arrange delivery and installation services for customers, ensuring a seamless experience.
• Collect and collate necessary information regarding the customer's location for efficient installation.
• Proactively contact customers requiring servicing appointments, assist in scheduling, and coordinate with technicians.
• Perform accurate data entry tasks to maintain organized customer records and service history.
• Generate and issue quotations and invoices promptly, ensuring clarity and accuracy in all financial transactions.

Any other administrative tasks that directly or indirectly contribute to the sales team morale and performance

Requirements:

1. Excellent communication skills for effective interaction with customers.
2. Strong organizational abilities to manage installation schedules and service appointments efficiently.
3. Detail-oriented approach for accurate data entry and documentation.
4. Customer-centric mindset with a commitment to delivering exceptional service.
5. Ability to work collaboratively with installation teams and technicians.
6. Proficient in using relevant software for quotation and invoicing purposes

Introduction

We’re looking for a Junior Customer Service and Sales Assistant to be part of our core team to

• expand our geographical coverage and delivery of products and solutions to customers.
• Expand, manage and develop our channel partners (such as resellers or distributors).

Job Description

• Meet and exceed daily, weekly and monthly targets by closing sales via meeting, phone and email
• Generate leads
• Manage and grow new channel partners/customers
• Build excellent external and internal relationships over the telephone
• Establish and maintain excellent relationship with customers
• Understand customer requirements and issues
• Scout and bid for projects in IT industry and other related industries
• Support administration such as quotations and paperwork
• Perform any other reasonable tasks in accordance with instructions as may be requested by management.

Qualifications Requirements

• Minimum Nitec

Experience Requirements

• Preferably 2 years proven track record in sales
• Proven cold calling and sales track record
• Preferably with experience in sales
• Relevant sales support/customer service experience and strong understanding of sales proposition
• Fresh graduates are welcome

Other Requirements

• Committed and self-driven, with excellent listening and communication skills
• Must be result driven and aggressive to hit sales targets and goals
• Able to multi-task and work in a highly dynamic environment
• Independent and a good team player
• Able to be logical
• Able to react coolly under stress
• Good time management
• Training will be provided
• Returning mothers and fathers are welcome

Renumeration

• Up to $2,800 per month (depending on experience and track record)
• Medical benefits

Normal Work Days

• Monday to Thursday (9am to 6pm)
• Friday only when required (flexible work arrangements with option to work from home or off site)

We look forward to your application.

(Please note that only shortlisted candidates will be notified.)

Bank Customer Engagement Officer (Telesales) x 2

(1 Year Renewable/Convertible Contracts)

Salary: Up to $2,500 basic salary (based on experience) + High Commission

Working Location: North, Accessible from Novena MRT

Working Hours: 9 AM - 6:30 PM, Mon - Fri

Job Description

• To handle customer’s queries such as Penalty Fees, Annual Fees or Banking needs and the ability to cross sell Unsecured Retail Banking Products through Inbound Calls and Outbound Calls.
• To follow up on income documents and any other relevant documents required for application submission.

Job Requirements

• Minimum N Level
• Highly Sales Driven to achieve targets
• Sales experience preferred

Interested candidates, please email your updated resume to Gareth Lim at: [email protected] to apply or contact via Whatsapp : +65 9154 5356

ATTN; Tan Hui Yung Janet (CEI: R1104487)

Do Join Our Telegram Group to look for other job opportunities as well

https://t.me/Fasttempcontractjobs

EA License No: 05C3451

Introduction

You'll be the frontline and brand ambassador for Casa Conctto. Join us in providing exceptional customer service, building lasting relationships, and promoting our brand. Your role is crucial in creating a positive customer experience and contributing to the success of Casa Concetto. If you're passionate about sales and ready to be a key player in a dynamic team, apply now and be part of our brand's success!"

Starting Salary: $3000 - $5000 + Commission (Based on experience)

Responsibilities

• Develop a deep understanding of the furniture products being offered for sale.
• Stay informed about the features, benefits, and specifications of each product.
• Be able to effectively communicate this knowledge to customers.

Customer Service:

• Provide exceptional customer service to all clients.
• Assist customers in selecting furniture that meets their needs and preferences.
• Address customer inquiries, concerns, and issues promptly and professionally.

Administrative Tasks:

• Process sales transactions accurately and efficiently.
• Keep accurate records of customer interactions, transactions, and inventory.
• Collaborate with other departments, such as delivery and finance, to ensure a smooth sales process.

Target Achievement:

• Set and achieve sales targets and goals.
• Monitor individual and team performance against sales objectives.
• Implement strategies to meet or exceed sales targets.

Goals and Objectives:

Report to the assistant store manager

Essential Skills & Requirements:

Zendesk CRM ( Bonus)

High End / Furniture industry experience

To be successful in this role, you will need to have: •

Available to work on weekends and holidays •

Minimum 1-2 years of relevant sales experience, preferably within the luxury store environment

Other Information:

• Working Hours: Mon-Sun (11 am – 9 pm) 6 off days per month

• Working Location: UBI

• Attractive commission

• Flexible off days schedule

The Regional Service Manager is responsible for leading the service team with facilitating the processing of service tickets from start to finish for our clients with the utmost sense of urgency, professionalism and high quality required by our brand.

The Global Service (GS) Department is made up of a Global Service Manager based in the US, Regional Customer Service Managers based in the US, Singapore and the UK, with first line service receiving and dispatch being handled by the regional Customer Service Operators.

DUTIES

• Be responsible for the performance of the service execution globally on a day to day operational basis, with emphasis on the US region.
• Responsible for recruiting, training, day to day management, performance, development, and career progression of the US Customer Service Operators.
• Oversee all service tickets on a global basis to ensure that Service Level Agreements (SLAs) are met and are dealt with professionally and efficiently.
• Where necessary, intervene and take ownership of individual service tickets regardless of completion of region to ensure customer satisfaction.
• Provide weekly reports and metrics to clients, management, and internal stakeholders providing status updates of all ongoing service
• Proactively heading off potential problems ahead of time.
• Be the escalation point for clients and where necessary formulate and execute mitigation plans for service calls.
• Be the single point of contact within region to our clients for all strategic service matters and to hold regular face to face client meetings to ensure customer satisfaction.
• Hold weekly meetings with GS to review on-going global service calls, provide support, assistance and guidance to all global operators where necessary.
• Where needed, create and provide quotes and proposals to clients.
• Work closely with the Finance Department and executing financial administration such as managing and approving supplier invoices, verifying material purchases, and updating service agreement paperwork.
• To plan and schedule Routine Inspections (RI) of client sites.
• To continuously identify and implement process improvements to enable improved customer service and efficiency on a global basis
• Maintain and develop relationship with Local Service Partners maintain the Local Service Partner database
• Contribute to, and execute, the Global Service medium to long term strategy including department goals, vision, organization, processes and tools

REQUIREMENTS

• Associates degree or equivalent experience.
• 5+ years customer service experience.
• 2+ years leadership experience.
• Ability to multi-task in a fast-paced environment.
• Strong knowledge of computer operations and applications, including MS Office, Internet Browsing, and the ability to quickly understand security systems.
• Experience in dispatching or security industry environment a plus.
• Excellent written and verbal communication
• Can be proactive and problem solve
• Can work well in a team environment
• Must be highly organized and detail oriented
• Can work independently under minimum supervision