Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire Service Desk Agent. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE

1-year renewable contract

ROLES AND RESPONSIBILITIES

· To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight customers.

· Be available to take calls.

· Polite and professional service.

· Prompt response to queries via voicemail / email / fax.

· Accurate assessment/ resolution of problems.

· Provide first level support to troubleshoot and solve technical problems.

· Regular updates for follow up actions & problem status.

· Escalation of problems to second level as per work instructions.

· Work to improve processes where applicable.

· Work with Team Lead to feedback and / or improve processes.

MANDATORY SKILLS

CompTIA A+

SUPPORTING SKILLS

ITIL IT Service Management, ITSM – Information Technology Service Management

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Keerthana Ramakrishnan

Avensys Consulting Pte Ltd

EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Job description

The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy.

Responsibilities

Identify partnership opportunities

Develop new relationships in an effort to grow business and help company expand

Maintain existing business

Think critically when planning to assure project success

Team player (work closely with internal departments like supply chain team, marketing and logistics etc)

Perform other duties as and when assigned

Qualifications

Minimum Diploma in Business or equivalent

2 - 3 years' prior industry related business development experience in FMCG environment

Strong communication and interpersonal skills

Proven knowledge and execution of successful development strategies

Focused and goal-oriented

SAP knowledge is a plus

OTHER INFORMATION:

Location: North-East

Salary package of SGD 6000 per month (including allowances)

• Play an advisory role on client engagements
• Where necessary, help structure and present recommendations to senior leadership for approval
• As appropriate, play an active role in new client acquisition and new business presentations.
• Drive the discussion and development of quarterly & annual business review for key brands.
• Provide methodological support, coaching, professional development and training to staff.
• Participate in evaluating the digital health of current clients.
• Responsibilities include bring new logos & developing strong relationships with them for manpower services.

connecting with key business executives and stakeholders for business development & get sourced profiles on requirements to achieve targeted goals with focus of RUN, INNOVATION & GROW

• Responsible for the full spectrum of order processing from order receipt to invoice
• Ensure order entry is entered efficiently and accurately
• Work closely with other department to support timely delivery of all products to the customers.
• Respond to customer inquiries in a timely & professional manners
• Liaise with internal counterparts to manage customer orders and make any necessary rectifications and eliminated any defects pertaining to customer service
• Follow-up closely on shipment details to keep customer notified of delivery status of products
• Manage good return from customers as per company policies and guidelines
• Manage and review backlog, shipment and billing through regular analysis
• Other ad-hoc duties as assigned

Responsibilities & Requirements:

• Liaise with customers on their enquiries over the phone.
• Co-ordinate with service technicians on service calls.
• PC literate.
• No experience required.
• Candidates with customer service background will be an added advantage.
• Full course on job training will be provided.

Benefit:

• Basic range $2300 - $3000
• OT applicable
• 5day work
• Location: West
• MNC with good career progressions

Job Scope:

• Perform mechanical/electrical maintenance in forklift or automotive vehicle department
• Repairing and maintenance of forklift at client site
• Troubleshooting and testing of forklift at workshop
• Other duties as assigned

Requirements:

• Candidates with heavy equipment or forklift (MHE) repair experience will have added advantage
• Class 3 driving license is added advantage

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578）

Customer Care Officer (1 Year Contract) x 6

(Convertible Contracts)

Working Location : North (Accessible by Yio Chu Kang MRT)

Working Hours : Mon – Fri, 8:30am – 6pm, Alternate Sat: Half day

Responsibilities

• Advise the employment of all related manpower in Singapore, handling claims and complaints regarding employment and related disputes etc.
• Maintain up-to-date knowledge of any new information or changes to ensure accurate advice are given to customers.
• Ability to work well in a fast-paced environment with constant introduction of new government policies and requirements
• Handle customer calls during crisis situations and build rapport with the callers and report to supervisors for further action.
• Providing feedback on processes, suggesting improvements to enhance skills and knowledge.

Requirements:

• Proficient in Microsoft Office tools
• Must be comfortable in handling queries from callers
• No experience required as training will be provided

Interested candidates, please email your updated resume to Gareth Lim at: [email protected] to apply or contact via Whatsapp : +65 9154 5356

ATTN; Tan Hui Yung Janet (CEI: R1104487)

Do Join Our Telegram Group to look for other job opportunities as well

https://t.me/Fasttempcontractjobs

EA License No: 05C3451

· Maintain friendly and welcoming service to customers.

· Responsible for providing quality service standards to customers.

· To provide quality service standards to customers

· Performing other duties may be assigned by the Manager from time to time.

· Respond to customer complaints and questions, resolving issues where possible.

Job Description

• Provide a positive customer experience with fair, friendly, and courteous service.
• Handle phone calls for reservations and inquiries.
• Greet and direct guest to designated room.
• Record orders, serve food and beverages.
• Input orders into point-of-sales system.
• Provide basic technical support (mic checks, karaoke system checks).
• Maintain a safe and clean environment.
• Ability to work unsupervised and produce quality work.
• Communicate effectively with team members and management.
• Ensure a neat and tidy appearance.
• Register all check-in customers
• Manage transactions from customers using point-of-sales system
• Ensure all cash amounts are accurate at the beginning and at the end of every work shift.
• All other ad-hoc duties assigned by superior.

We have multiple locations across Singapore (Placement is subject to availability):

Bugis+ (NEW OUTLET!)*

Bugis Cube
313@Somerset
Downtown East
SAFRA@Toa Payoh
SAFRA@Yishun
Thomson Plaza
Lucky Chinatown
Suntec City Mall
Cineleisure

*Joining + Completion Bonus up to $600.00*

Job Requirement

• Minimum 1 -2 years of working experience in the F&B field or service line for senior level. (No experience welcome to apply)
• Passionate in interacting with people
• Proactive & good communication skills
• Able to commit on weekends and PH (6 days work week - 8 hours per day)

About Company:

Through the fusion of immersive entertainment concepts with technology, we have transformed from a one-outlet Karaoke business in 2015 into Singapore’s first multi-entertainment hub with 10 outlets island-wide today.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Service Desk Agent (CompTIA A+).

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Responsibilities:

1) To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight customers.
2) Be available to take calls.
3) Polite and professional service.
4) Prompt response to queries via voicemail / email / fax.
5) Accurate assessment/ resolution of problems. 6) Provide first level support to troubleshoot and solve technical problems.
7) Regular updates for follow up actions & problem status.
8) Escalation of problems to second level as per work instructions.
9) Work to improve processes where applicable.

10) Work with Team Lead to feedback and / or improve processes

Requirements:

· Responsible for the provision of accessible, timely, effective, efficient and professional quality service to resolve problems and to delight customers.

· Minimum Nitec Qualification

· Good Communication

Mandatory Skills:

· CompTIA A+

· ITIL IT Service Management, ITSM – Information Technology Service Management

Shift timing:

· Staggered 8.5hr on weekday, between 7.30am to 7.30pm.

· Need to cover 1 Sat (8am to 3pm) a month, OT will be paid if time-off cannot be arranged.

· 5 days work. Every Month needs to cover 1 Sat.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

As Service Technician, you are also responsible for providing configuration (including on-site/customer sites), installation, maintenance, troubleshooting, and servicing of customers’ machines to ensure that they are functional and efficient.

What will you deliver?

- Configure, install, test and commission new machines.

- Establish and implement process specification and troubleshooting in customer sites.

- Assist and coordinate in machine maintenance and troubleshooting.

- Perform calibration and configuration on existing machine.

- Monitor machine running performance & device improvement planning.

- Facilitate regular equipment maintenance to keep machines in working order and minimize downtime.

- Write reports to document work done on the machines.

- Apply adhesives, lubricants or other materials to machine as well as other equipment in accordance with procedures.

- Ensure proper safety and procedure related to the machines.

- Provide field service training to internal users and customers.

- Maintain database of internal and external product test data.

- Provide professional consultation to customers after each service.

- Ensure world class customer service is achieved.

- Ensure compliance with HoST’s policies and procedures.

-To provide Post Sales urgent site support based on company contractual obligations

Key Qualifications

- Certificate in Mechanical or Electrical Electronics Engineering or other related disciplines

- Min 1 – 2 years in industrial automation, with background as system integrator or OEM machine builder preferred

- Experience in machine services

- Organised, responsible, self-disciplined

- Good team player with ability to work independently and under pressure

Guest Service Attendant (Hotel)

Working Location: Accessible via Bugis/Nicoll Highway MRT stations

Working Hours: 5 days work week, 9.5 hours work day with 45 minutes break, Shift work with Graveyard Shift

(Allowance of $10.50 per shift)

Job Description:

• Treating all guest with respect and handles rooms reservations or walk-in requests, registration processes or complains with professionalism, paying special attention to Long Staying Guest (LSG) and VIPS
• To develop and maintain close business contact with the in-house guests
• Handles all incoming calls from internal or external parties to address the needs of all
• Delivers all wake-up calls request timely in accordance with Pan Pacific guidelines as well as doing follow up call with LSG to obtain guest requirement during stay, feedback and special preferences
• Ensure timely reply to any guest enquiries via websites and email enquiry
• To be well equipped with Food and Beverage knowledge and skills
• To maintain the overall cleanliness
• Work closely with the team & other departments
• Performs Cashier-related function like ensuring all transactions are well accounted for. To assume responsibility and accountability for the safekeeping and handling of the Front Office Cash Float.
• Develop the desired salesmanship skills to maximize on the room revenue and provide our guests with options.
• To be well versed in property’s standard procedures, current products, services, promotions, events, activities as well as operating hours of establishment.
• To develop a working knowledge of Property Management System (PMS) to aid in the various job function.
• To continuously strive to meet Front office objective i.e. up-selling, guest preferences, Discovery Loyalty Programme etc.
• To enforce and comply with Rules and Regulations stipulated in the Employee handbook and Workplace Safety and Health as well as to highlight any issues that may cause harm for both staff and guest.

Requirements:

• No experience is required as training will be provided

Interested candidates, please email your updated resume to Gareth Lim at: [email protected] to apply or contact via Whatsapp : +65 9154 5356

ATTN; Tan Hui Yung Janet (CEI: R1104487)

Do Join Our Telegram Group to look for other job opportunities as well

https://t.me/Fasttempcontractjobs

EA License No: 05C3451

Responsibilities:

• Provide world-wide field services support for company’s products
• Provide service and applications support to distributors and customers
• Interact with both the distributors and customers to resolve technical issues

Requirements:

• Diploma/Degree in Electrical/Electronics/Mechanical, Engineering or Technology
• Experience in failure analysis, field service or customer support in the Semiconductor industry would be an added advantage
• Possess good troubleshooting skills in PCB, PC hardware and software
• Good interpersonal and customer relation skills
• Self-motivated and ability to work independently
• Good communication and presentation skills
• Ability to travel overseas
• Fresh graduates are welcome

Job Description

The Service Engineer is responsible for designing, installing, maintaining, and using various strategies and tools to provide effective solutions to customer’s concerns.

Job Responsibilities

• Installing and configuring electrical systems
• Conducting routine maintenance and inspections
• Installing elctrical systems and ensuring they are properly calibrated and functioning properly
• Troubleshooting and diagnosing problems and implementing solutions to resolve issues
• Providing technical support to customers and colleagues
• Keeping accurate records of maintenance and repair work, and creating reports to document performance
• Collaborating with other engineers and technicians to improve equipment performance and reliability
• Staying up-to-date with industry trends and advancements in technology
• Ensuring compliance with safety and quality standards
• Any other tasks or duties assigned by the Company

Job Requirements

• Min. 3 years of related work experience
• Diploma in Electrical or equivalent
• Knowledge of electrical systems
• Familiarity with computer-aided design (CAD) software and other technical tools
• Strong analytical and problem-solving skills
• Able to work independently and a team player with excellent interpersonal and communication skills
• Ability to work under pressure and meet deadline

Job Title:

Service & Operations Executive

Reporting to:

Head of Engineering

Job Overview:

As a Service and Operations Executive, you will play a crucial role in ensuring the efficient operation of our company's service department. You will be responsible for managing service requests, coordinating field service personnel, and overseeing daily operations to meet customer needs and organizational objectives. Your attention to detail, problem-solving skills, and dedication to providing exceptional service will contribute to our continued success.

Responsibilities:

1. Service Request Management:

• Receive and process service requests from clients via various channels, including phone, email, and service management systems.
• Assess the urgency and technical requirements of each service request.
• Schedule service appointments and assign field service personnel based on availability and skills.
• Maintain accurate records of service requests, appointments, and service outcomes.

2. Field Service Coordination:

• Coordinate the deployment of field service engineers and technicians to customer sites.
• Ensure that field personnel have the necessary tools, equipment, and resources to perform their tasks effectively.
• Monitor field service activities to ensure timely completion and customer satisfaction.
• Address any on-site challenges or issues that may arise during service visits.

3. Client Communication:

• Serve as the primary point of contact for clients regarding service-related inquiries, updates, and issue resolution.
• Communicate service appointment details, including arrival times and technician information, to clients.
• Follow up with clients to gather feedback on service quality and overall satisfaction.

4. Inventory Management:

• Maintain an accurate inventory of spare parts, tools, and equipment required for service operations.
• Coordinate the replenishment of inventory items as needed.
• Monitor inventory levels to minimize downtime and ensure efficient service delivery.

5. Process Improvement:

• Identify opportunities to streamline service processes, reduce costs, and enhance overall efficiency.
• Collaborate with the Operations Manager to implement process improvements and best practices.
• Participate in regular meetings to discuss operational challenges and solutions.

6. Reporting:

• Generate regular reports on service performance, including response times, resolution rates, and customer feedback.
• Provide insights and recommendations based on report findings to improve service operations.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field preferred.
• Proven experience in service operations, preferably in a technical or equipment service environment.
• Strong organizational skills and the ability to manage multiple tasks and priorities.
• Excellent communication and interpersonal skills for client interactions and team collaboration.
• Proficiency in using service management software and tools.
• Problem-solving abilities to address service-related challenges effectively.
• Attention to detail and a commitment to delivering high-quality service.
• Flexibility to adapt to changing priorities and work schedules.

Your job responsibilities include but not limited to:

• Creating marketing and social media campaigns and strategies, including budget planning, content ideation, creation and implementation schedules monthly (social calendar)
• Managing Company’s social media platforms.
• Working with management to create relevant content for the necessary platforms.
• Creating creative content and designing social media campaigns and posts
• Providing weekly reports on projects being worked on.
• Aiding in growing and expands company social media presence into new social media platforms, plus increases presence on existing platforms including Tiktok, Facebook and Instagram
• Ensures brand consistency in marketing and social media messages
• Replying and engaging in conversations on social media platforms (Reputation Management)
• Other ad-hoc duties required by management in relevant job scope.
• Bonus incentive if sales team hits target.

Requirements:

• Diploma in any relevant field of work (Fresh graduates welcome)
• Basic skills in Photoshop, Illustrator and relevant softwares needed.
• Create and innovation individual who is passionate about marketing and social media
• Proficient in social media sites
• Committed individual who is also able to work independently.

Job Responsibilities:

• Handle vehicle sales (NEW AND USED BIKES)
• Handle short-term and long-term rental activities including handing / taking over bikes for QC checks, photo taking of vehicle conditions, etc…
• Attend the handing over process of bikes to customers.
• Follow up on production / new vehicle preparation activities
• Any other ad-hoc duties assigned by the Manager.

Requirements:

• Preferably have Class 2B license
• Basic experience / knowledge in motorcycle accessories
• Customer-oriented / outgoing personality
• Team player

Looking for candidates available to work on weekdays and Saturdays

Job Description

The Assistant Service Coordinator provides administrative support to the Service Coordinator and ensure that all service requests are handles efficiently and effectively.

Job Responsibilities

• Answering phone calls and responding to emails from clients and service providers
• Scheduling service appointments and dispatching service technicians
• Assist in purchasing of materials and costing
• Assisting in issuing of quotations, purchase orders, and invoices
• Assisting instrument inventory record and certificate renewal
• Assisting with billing and invoicing for services rendered
• Maintaining accurate records of service requests and work orders
• Coordinating with service providers to ensure timely completion of work
• Communicating with clients to provide updates on service requests and resolve any issues
• Providing general administrative support to the Service Coordinator as needed
• Any other tasks or duties assigned by the Company

Job Requirements

• Min. 2 years of related work experience
• GCE ‘O’ Level or equivalent
• Proficiency in MS Office and other relevant software programs
• Good understanding of maintenance procedures, equipment and tools, as well as knowledge of relevant regulations and safety standards
• Ability to multi task with strong analytical and problem-solving skills
• Ability to work independently and as a part of the team
• Excellent organizational and time management skills
• Excellent communication and interpersonal skills, with the ability to work with clients, vendors, contractors, and other stakeholders
• Strong attention to detail and accuracy

JOB DESCRIPTION

We are looking for a detail-oriented Service Manager to manage our service department and handle customer service interactions, reports, deployment/installation and repairs. The Service Manager's responsibilities include providing the highest level of customer service, developing lasting customer relationships, and managing the service team members. The Service Manager maintains a strong working knowledge of all industry standards and practices as well as the company's products and services.

To be successful as a Service Manager, you should display a strong sales-minded attitude as well as excellent leadership skills. You should also have the ability to develop and maintain strong, positive relationships with customers, end users and third-party vendors.

JOB RESPONSIBILITIES

• Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
• Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
• Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
• Setting up and maintaining a service desk and evaluating its efficiency.
• Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
• Monitoring department issues and client complaints to create methods to lessen recurring issues.
• Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.
• Helping to train new employees in company procedures.
• Maintain strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes

JOB REQUIREMENTS

• Min. Diploma in Engineering preferably in Electronics/Electrical with at least 5 years related field work
• Proven work experience as a service manager or relevant role
• Excellent leadership, communication and customer service skills
• Strong creative thinking and problem-solving skills
• Computer literacy (MS Office and databases) and good organizational skills
• Organized, efficient, and results-driven
• Works well under pressure and manages stressful situations with ease

• S$3,000 Higher + Attractive Incentive + Monthly Transport Allowances + VB + AWS
• 5 days work week
• US MNC
• Minimum 3 years of Sales Experience in Food industry or relevant
• Understanding of marketing and negotiating techniques

Our client who is focused on foodservice, the business comprises a mix of well-established leading and rapidly growing market positions is looking for suitable candidates to join their growing business as Sales Executive (Foodservice).

RESPONSIBILITIES:

• Identify new business opportunities and execute sales strategy to secure new customers
• Maintain good customer relationship with customer to increase sales growth
• Attend to customer enquiries/ issues and resolve in a timely manner
• Achieve monthly sales target as KPI set
• Work closely with the Sales Manager, Executive Chef, Procurement, Brand and Marketing team on the various branding development and marketing support for different customers based on their requirements
• Develop professional rapport with the customers and build positive brand loyalty
• Manage accounts and meet or exceed targets relating to revenue growth, activities, profit margin, mix of products and services sales, customer retention and customer acquisition
• Canvassing new potential customers via cold calling, networking etc
• Collaborate with brand and marketing team to perform market research to understand the various trends, competitive analysis
• Possess good product knowledge in the foodservice industry

REQUIREMENTS:

• Minimum 3 years of Sales Experience in Food industry or relevant
• Minimum Diploma education level
• Thorough understanding of marketing and negotiating techniques

OTHER INFORMATION:

• Location : Clementi
• Working hours : · Monday - Friday : 8.30am to 5.30pm
• Salary :S$3,000 Higher /Negotiable (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

HOW TO APPLY: Interested candidate, Apply through this job application or,

Call your Friendly Consultant, Jessmond Delan (Reg. No: R1871814 ), at Whatsapp at +65 8911 6546 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

YOUR SUCCESS IS OUR ACHIEVEMENT!

* Assist with day-to-day site admin functions

* Prepare and generate invoices

* Manage the provision of all office services, i.e. reception, phone, fax, mail, stationary, courier services, office equipment, etc

* Support the day-to-day aspects of records management for various users.

* Inputs document data into the standard registers ensuring that the information is accurate and up to date.

* Maintained updated records of all approved documents and drawings and their distribution clearly. ·

* Handle ad-hoc office administrative tasks.

* Issue Cheque payments to suppliers and payment vouchers.

* Any other duties as assigned by direct superior

Requirements:

* Graduates with no experience are welcome to apply

* Proficient in Microsoft Excel and Word

* Effective team-player with a positive attitude

***Declined Intermediary, Thanks!!!

Job description

Your main task will be to inspect and assess the condition of cargo (including pre/post loading, damage assessment), inspect merchant vessels and other operating maritime assets to assess/quantify damage/losses).

Qualifications and skills

• At least 3 years of shore experience in ship’s machinery /hull/cargo damage survey, or as vessel technical managers, or safety manager, we prefer a certified ( or experienced) ship/ cargo surveyor and/or relevant training certificate.
• Proficiency in English commensurate with the scope of classification, statutory certification, hull and P&I damage handling.
• preferably certificates for marine casualty investigation or equivalent training.
• Knowledge of commercial shipping practises such as ISM/ISPS/MLC code, ship safety inspections/audit etc.
• Required to travel to ship/working site at short notice, even during weekend /holidays
• Knowledge of marine insurance terms and conditions such as ITC clause etc. will be a plus.
• Conducting surveys and inspections of merchant ships to assess their condition, safety, and compliance with industry standards and regulations.
• Preparing detailed reports documenting survey findings, including recommendations for repairs or improvements.
• Providing technical advice and guidance to clients on marine engineering and naval architecture matters.
• Collaborating with other professionals, such as marine engineers, naval architects, and shipbuilders, to ensure the safe and efficient operation of marine vessels.
• Must sailed onboard and hold merchant ship 2nd engineer COC (or above) before.

Company Location: Yishun

Job Description

· Ensure the highest level of quality service is rendered to customers by providing them accurate information, solving problems and serve in a variety of pre and post-sales functions via calls and emails.

· Account management of quote to cash cycle, generation and conversion of quotes to orders where accuracy and responsiveness are critical

· Coordinate and responsible for end to end order management which includes order fulfillment, shipment coordination, 3rd party requisitions, returns and payment liaison with both internal and external stakeholders.

· Work closely with both internal and external stakeholders to fulfill customer orders in a timely and accurate manner, ensuring orders are align with company policies, processes and legal requirements.

· Ensure close follow-up of outstanding orders and issue with proactive communication to customers.

· Keeping up to date on sales discount and marketing, promotional programs and to administer these accordingly.

· Responsible for customer's journey and manage sensitive issues with poise and professionalism, escalate when necessary

· Provide support in business projects related to process improvement, customer experience, etc.

· Performing on miscellaneous duties and projects as assigned.

· Opportunities to be engaged in global and regional initiatives and projects, collaborating with other cross-functional teams within company to achieve goals as needed.

Qualifications

· Bachelor Degree, in Business Management, Supply Chain Management or equivalent

· Minimum 3 years of relevant work experience in customer service operations, order processing, handle Singapore market and preferable in the same industry.

· Excellent communication skills, both written and verbal in English. Required Thai language expertise: Able to read, write and converse in Thai.

· Proficiency in MS Office -- Word, Excel, PowerPoint

· Knowledge in SAP or similar ERP system is preferred but not mandatory

· The ability to work in a fast-paced, culturally diverse environment, and prioritize among competing tasks

Party Balloon Service Crew

- Handle daily operations activities (hands-on) inflating, handling & styling balloons, and other order fulfilment/preparation duties
- Providing best customer experience and handle enquiries via company whatsapp / phone / email
- Adhoc party setup with driver / team at client's place
- Perform any job-related duties assigned from time to time

We are looking for
- Responsible and Hardworking
- Passionate, fast-paced & self-starter
- Creative with attention to details
- Able to work with minimal supervision

- Good punctuality and attendance for work

Requirements
- Willingness to learn
- Training will be provided
- Not afraid of balloons
- Able to handle stress and a fast paced environment
- Able to work on sat, sun and public holiday
- 5 Workdays and 2 rest days
- 8.30am to 5.30pm
- Singaporean / PR

Location
AZ Building (Macpherson MRT)

Salary: $2000 to $2200 (Depending on experience)

Benefits

- Lunch provided for Sat
- Performance Bonus
- Staff Discount
- Annual Leave
- Upgrading and cross training opportunity

Only shortlisted candidates will be contacted.

Roles and Responsibilities

Job Purpose:

We are looking for a responsible Traffic Coordinator to support our sales teams and liaising with the operations for distribution and delivery. Job scope also include planning, arrangement, and monitoring of the deliveries and shipments of the loose cargos. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction.

Job Description:

• Handling all incoming and outgoing shipments
• Process customer’s orders/ enquiries timely and accurately and timely responses to emails and requests (internal and external)
• Handling LCL documentation
• Monitor vessel schedule via PSA PortNet, SATS or SIA
• Ensure all customers’ standard operating procedures are followed and updated
• Liaison work with drivers, customers, external vendors and etc
• Manage all customer enquiries
• Resolve operational issues encountered
• Plan, arrange and monitor the deliveries and shipments of the loose cargo
• Identify any risk factors that may impact efficiency and safety during transport execution
• Coordinate closely with the drivers and team of internal coordinators to ensure smooth and efficient transportation
• Review daily transport operational activities and ensure all delivery activities are carried out within schedule in a very efficient and cost-effective manner
• Schedule vehicles for routine servicing / repairs / LTA inspection
• Meet compliance at all times
• Perform any ad-hoc tasks/projects as assigned

Requirements:

• Minimum 1 year experience in Customer Service (Transportation Industry)
• Familiar with PSA PortNet, SATS or SIA
• Minimum 2 years’ experience in Logistics & Supply Chain (Transportation industry preferred)
• Strong communication, presentation and customer service skills
• Reasonable knowledge of Singapore roads, yard and port operations
• Ability to perform under a fast-paced and performance driven environment
• Able to work independently with pro-active attitude
• Ability to communicate with one other languages a plus
• Good communication and customer service skills

Alternative, can email your CV to [email protected]