• Assist to set up machine
• Handle installation of machine and training
• Lapping and polishing of machine operation
• Ad-hoc duties as assigned

Requirements:

• Training will be provided
• Min Higher Nitec in Electrical/Mechatronics
• 5 days work week (Mon to Fri, 830am - 615pm)
• Location: Ang Mo Kio
• Salary up to $3000

How to apply:

Interested applicants kindly state your Expected salary, Last drawn salary and Starting date.

We regret to inform that only shortlisted candidates will be notified.

EA Personnel: Wong Lin Lin

EA Reg ID: R1659675

EA Licence No.:19C9603

• S$2,600 Higher
• Food & Beverage Industry
• MNC listed on the JSE, South Africa, and present in developed and developing economies in five continents
• Diploma & above in any related descipline
• Minimum 2 years experience in Customer Service

Our client who is focused on foodservice, the business comprises a mix of well-established leading and rapidly growing market positions is looking for suitable candidates to join their growing business as Customer Service Executive

RESPONSIBILITIES:

• Reports to the Customer Service Manager
• Responding promptly to customer inquiries
• Processing and coordinating customers’ orders, forms, applications, and requests
• Ensure customer satisfaction and provide professional customer support
• Communicating with customers through various channels
• Communicating and coordinating with various internal staff and stakeholders as necessary pertaining to customers’ orders, enquiries etc
• Good understanding and knowledge of company’s products
• Generates and processes new sales leads as necessary
• Update of product item code in the company’s system and expiry date management of products
• Compile and generate various monthly reports for the sales team

REQUIREMENTS:

• Minimum diploma & above of relevant discipline
• Minimum 2 years of related experience preferably with food & beverage exposure
• Positive attitude and customer service minded
• Proficient in Microsoft Office applications (Excel, Words)
• Good communication and negotiation skills
• Proactive in solving problems
• Passionate, highly driven, independent, able to work under pressure and as well as multi-tasking

OTHER INFORMATION:

• Location : Pandan Loop
• Working hours : · Mon - Fri: 8.30am to 5.30pm / Sat: 8.30am to 12.30pm
• Salary: S$2,600 higher / Negotiable (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

HOW TO APPLY: Interested candidate, Apply through this job application or,

Call your Friendly Consultant, Jessmond Delan (Reg. No: R1871814 ), at +65 6590 9918 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

YOUR SUCCESS IS OUR ACHIEVEMENT!

Benefits:

• Basic up to $2000 -$2500
• Overtime + Allowance given.
• MNC with better career growth.

Job Responsibilities:

• Read electrical/mechanical drawing.
• Perform inspections on completed electrical control panels.
• To meet the project requirements, fabricate and wiring according to the design and specification.
• Install equipment, troubleshoot and repair.
• Electrical wiring and mechanical parts troubleshooting.
• Installation & commissioning for new equipment
• Facilitate daily operations and using various type of tools to perform works.
• Testing and Commission for the machine, electrical wiring, system etc.
• Conduct daily service schedule planning.
• Performs ad hoc duties as assigned by Superiors.

Job Requirements:

• Entry level are welcome to apply. Training will be provided.
• Candidate with relevant experience in hands on work are welcome to apply.

To Apply, kindly click on the "APPLY NOW" button and job details.
We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Job Description

• Scheduling Grooming Appointments
• Receiving Pets from Customers
• Managing Pets Welfare
• Delegation of Dogs to Pet Groomers
• Coordinate Pickup of Pet Dogs
• Updating of Pets information in Computer system
• Basic Retail Skills
• Administrative Duties
• Learn Shower techniques and Basic Grooming

Requirements

• Love Pets
• Likes Interaction with Customers
• Able to Work Weekends
• Courteous and Patient
• Converse well in English and Mandarin

If you would like a rewarding career working with Pets, contact us for an interview today. You can email your resume to [email protected] and we will contact you if you are shorlisted.

ABOUT US

GMM(ex-Navya) is a leading and innovative technology company that specializes in autonomous mobility solutions. With a mission to revolutionize the way people and goods move, we are dedicated to developing cutting-edge self-driving vehicles that are safe, efficient, and sustainable.

Website: https://www.navya.tech/en/

ABOUT THE JOB

Navya Systems Pte. Ltd. is seeking a dedicated Fleet Supervisor to join our Operations department. As the Fleet Supervisor, you will be responsible for overseeing and managing the fleet of Autonomous Shuttles operating in the Asia Pacific Region. Your main objective will be to deliver the highest level of customer service to both domestic and international clients. Your passion for excellence and commitment to ensuring smooth operations will play a crucial role in the success of our autonomous shuttle services.

RESPONSIBILITIES

• Addressing customer queries, concerns, and complaints through various communication channels.
• Providing accurate and timely information to resolve customer issues.
• Identifying and resolving customer problems, technical issues, or service disruptions. Offering step-by-step guidance and troubleshooting instructions to assist customers in resolving their concerns.
• Accurately documenting customer interactions, inquiries, and complaints
• Recognizing situations that require additional expertise or intervention and escalating them to higher-level support or management, ensuring prompt resolution and customer satisfaction.
• Cooperating with colleagues and other departments located in France to resolve customer issues effectively. Sharing knowledge, best practices, and feedback to improve overall customer service quality.
• Ensuring a positive customer experience by delivering professional, courteous, and empathetic service. Demonstrating patience, active listening, and effective communication skills to build rapport with customers.

BASIC QUALIFICATIONS

• Diploma / Degree holder in Business, Management, Engineering or equivalent
• Strong customer service orientation
• Excellent verbal and written communication skills
• Effective problem-solving and critical thinking skills
• Fresh graduates are welcome
• No VISA sponsorship

PREFERRED SKILLS AND EXPERIENCE

• Previous experience in a customer service role
• Experience working collaboratively with team members
• Proficiency in using computer systems
• Completion of relevant customer service training programs or certifications

DIVERSITY

At GMM, we are dedicated to providing equal opportunities for all applicants, regardless of their background or characteristics. We believe in a fair and inclusive hiring process that considers individuals based on their qualifications, skills, and potential, without any form of discrimination or bias. Our commitment to equality ensures that everyone has an equal chance to succeed and contribute to our organization's growth and success.

Join GMM and be a part of shaping the future of transportation! If you are passionate about delivering exceptional customer service and thrive in a fast-paced, innovative environment, we invite you to apply for the position of Customer Service Officer. Together, let's make autonomous mobility a reality.

Job Description

The Service Coordinator provides strong administration support to the service team and is responsible for managing and coordinating services for customers.

Job Responsibilities

• Responsible for coordinating maintenance activities, including scheduling repairs, ordering parts and supplies, and ensuring that maintenance tasks are completed on time
• Communicating with clients to schedule maintenance appointments, provide updates on maintenance activities, and address any concerns or questions they may have
• Managing maintenance staff, including assigning tasks, monitoring performance, and providing training and support as needed
• Maintaining accurate records of maintenance activities, including work orders, maintenance schedules, and equipment inventory
• Ensuring that all maintenance activities comply with relevant regulations and safety standards
• Identifying opportunities for improvement in maintenance processes and procedures, and implementing changes as needed
• Providing exceptional customer service to clients, including responding promptly to inquiries and resolving issues in a timely and professional manners
• Any other tasks or duties assigned by the Company

Job Requirements

• Min. 2 years of related work experience
• GCE ‘O’ Level or equivalent
• Proficiency in MS Office and other relevant software programs
• Good understanding of maintenance procedures, equipment and tools, as well as knowledge of relevant regulations and safety standards
• Ability to multi task with strong analytical and problem-solving skills
• Ability to work independently and as a part of the team
• Excellent organizational and time management skills
• Excellent communication and interpersonal skills, with the ability to work with clients, vendors, contractors, and other stakeholders
• Strong attention to detail and accuracy

Working Hours: 6days/week

Working Location: Bedok, Punggol, Stadium, Kallang, Novena and Orchard.

Job Description:

• Prepare or serve hot or cold beverages.
• Preparing and display food items.
• Clean and sanitize work areas and equipment.
• Issue bills and accept payment.
• Ensuring work station and area are kept clean at all times.
• Review daily specials, changes on the menu.
• Provide excellent service to guests.
• Any other ad-hoc duties as assigned.

Customer Service Admin is responsible for on-time shipments of replacement and/or repaired customer products according to company service level guidelines. He/she is to set customer expectations and maintain customer relationships through RMA process, providing status and expectation setting.

Job Description

• Support day to day service operations such as Receiving & Shipping to internal and external
• Maintain and update data to track claim data (i.e.Reseller/Dealer, arrival date, serial #, product code, reason for return, costs, etc.)
• Monitor RMAs throughout exchange/repair cycle to ensure quick turnaround time
• Assist with customer’s inquiries, concern, complains and RMA request on products and services
• Follow up with customers to arrange the return of outstanding RMAs
• Monitor and maintain vendor portal websites and log applicable information

Requirements

• Minimum diploma qualification or equivalent.
• Min. 1 years of relevant working experience
• Basic knowledge in Microsoft Word, Excel
• Good verbal & written communication skills
• Must be well organised and ability to prioritize
• Able to multi-task and is a good team player

The Jellyhearts Sales Assistant

Occupation

SERVICE CREW

Job Description & Requirements

WE ARE GROWING, JOIN OUR TEAM!

We are currently looking for dynamic and dedicated individuals passionate about F&B/cafe style retail to join our growing company in a friendly HALAL environment.
Be Part of a Dynamic Company that challenges & grows your potential.

PART TIME SERVICE CREW

Requirements:

. Weekends 11am to 9pm, including public holidays.

. $9-11 per hour.
· Able to speak in English, Chinese

. Greet and welcome customers, and promote our products to customers.

. Preferably with sales experience

.Able to assist in some daily operations job, such as handling POS, keeping outlet clean and tidy, and preparation of goods.

Location: Chinatown Point (Easily accessible from Chinatown MRT)

Entitlement & Benefits :
· Competitive basic salary
· Career growth and opportunities
· Great learning opportunities
· Friendly working environment
· Paid Public Holiday
· Overtime Pay

We regret that only shortlisted candidates will be notified.

Interested applicants, please click apply or email your resume to [email protected], or you can drop a message to 8078 7046

The Jellyhearts Sales Assistant

Occupation

SERVICE CREW (FULL TIME/PART TIME)

Job Description & Requirements

WE ARE GROWING, JOIN OUR TEAM!

We are currently looking for dynamic and dedicated individuals passionate about F&B/cafe style retail to join our growing company in a friendly HALAL environment.
Be Part of a Dynamic Company that challenges & grows your potential.

FULLTIME /PART TIME SERVICE CREW

Full time Requirements:

. 5 days work week (Including weekends and public holidays)

. Basic Salary $1700-2000

Part time Requirements:

. 2 Shifts (10.30am - 4.30pm) or (3.30pm - 9.30pm) including weekends and public holidays

. $9-11 per hour

· Able to speak in English, Chinese

. Greet and welcome customers, and promote our products to customers.

. Preferably with sales experience

.Able to assist in some daily operations job, such as handling POS, keeping outlet clean and tidy, and preparation of goods.

Location: Chinatown Point (Easily accessible from Chinatown MRT)

Entitlement & Benefits :
· Competitive basic salary
· Career growth and opportunities
· Great learning opportunities
· Friendly working environment
· Paid Public Holiday
· Overtime Pay

We regret that only shortlisted candidates will be notified.

Interested applicants, please click apply or email your resume to [email protected], or you can drop a message to 8078 7046

A proud recipient of Excellence Service Award, we cordially invite experienced and zealous Customer Experience / Service Specialists who are imbued with a spirit of excellence to join our progressive organisation. Supporting the operations of Customer Service, Service Gaps analysis and the planning aspects of the Customer Journey experience, the candidates’ portfolio encompasses:

1. Customer Service

- Assist with customers' enquiries which include web enquiries, emails, social media (FB, IG, Google Reviews, WhatsApp, Telegram) and phone calls

- Address customer complaints from various platforms, afford appropriate solutions and alternatives within the service level agreement with thorough follow-up to ensure resolution is reached expediently

- Maintain records of customer interactions, process customer accounts and file documents

- Follow up with all customers' compliments (web forms, emails, social media platforms) according to internal company’s processes and document them categorically

- Collate all customers’ compliments and complaints into Spreadsheet for analysis

- Generate and follow up with sales leads from all the various platforms

- Identify and assess customers’ needs to achieve satisfaction

- Apply analytical thinking to process each individual customer’s compliant and provide the most effective solutions

- Afford support to the Head of Department and team members on day-to-day operation

- Perform any other duties as assigned

2. Customer Journey Experience

- Pinpoint service gaps in the Customer Journey experience

- Review Service Standards through visits to boutiques periodically

- Analyse the source and root cause of service deviance

- Generate workable solutions to bridge these service gaps

- Identify pain points of customers in their buying/shopping experience and derive solutions to address them

- Identify touch points for our customers to heighten our service level

3. Customer Relationship Management

- Study and analyse the voice of customers throughout customer’s survey form and formulate customer centric solutions to address them

- Collate and analyse customer’s data using the CRM software, Hubspot

Pre-Requisites

- Minimum GCE-N Level

- Minimum 1 to 3 years’ experience in a customer service / experience capacity

- Relatively well versed in Microsoft Office Suite especially Excel

- Familiarity with CRM software ideally HubSpot

- Good command of English, both spoken and written

- Conversational Mandarin (to attend to Mandarin-Speaking Customers)

Able to work after office hours ie on weekends on need basis.