Roles & Responsibilities:

· Receiving of job orders and prepare all documents required for submission based on the job information and requirements provided by the customer.

· Updating and entering in all information in the Warehouse Management System (WMS)

· To ensure all customers’ queries and complaints are investigated and resolved with Operations Teams and/or Customers, and to escalate to their immediate Superior for assistance and advice if unable to resolve the issues

· Export process: warehouse picking/packing, booking with carriers, DG packing, fumigation, collection, documentation.

· Import process - clearance from terminal, warehouse receiving, consolidate delivery onboard vessel.

· Communicating with interoffices, customers, warehouses, carriers, transporters, and 3rd party vendors.

· Ensure daily, weekly, and monthly reports are up-to-date and provided to the department head on a timely basis.

· Communicate discrepancies/issues to team supervisor/manager when necessary

· To assist direct superior with any special projects assigned and provide backup to other CS team when necessary

· Making sure that workplace safety rules & DSV Policy are being followed

· Ensure all customers' standard operating procedures are followed and updated

· To perform Data Entry, Job Creation, Billing, General Administrative or any Ad-hoc duties/tasks assigned

To be successful in this role, you will require the following:

· Familiar with SAP, WMS System

· GCE ‘O’ Level with minimum 2 years relevant experience

· Demonstrated warehouse and customer service experience

· Excellent written and oral communications skills

· Strong problem-solving ability

· On-job training will be provided

· Meticulous, able to work independently and a team player

· Able to follow, perform and maintain a good and positive performance in both housekeeping and safety related task assigned by the management

ABOUT US:

iHub Solutions is a leading customized logistics service provider with warehouses in Singapore, Malaysia, Hong Kong, and Thailand. Our vision is to build ultimate customized logistics solutions for industries with complex needs. Attractive remuneration and excellent career prospects are available for the candidates with the right attitude, work ethic, and team spirit.

To learn more about us, visit our website at ihubsolutions.com

Job Scope

• Manage reputable clients account
• Demonstrate strong phone handling skills by actively listening and responding to clients with emotional intelligence.
• Swift handling of customer inquiries.
• Update details of customer inquiries, comments, and complaints in the database and action taken for verification and training purposes.
• Prompt follow-ups on customer interactions via email.
• Keeping Proof of Delivery (POD) records of customers and proper filing of documents.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.

Requirements

• Polytechnic Diploma/BA degree. Preferably in Business Administration, Accounting, or equivalent.
• Fluency in English and preferably Mandarin as well.
• Good knowledge of Microsoft applications (Excel, Word, etc)
• Experience working in a customer service focused environment
• Ability to multitask, prioritize, and manage time effectively
• Your unique personality! A great sense of humor is an advantage.
• Fresh graduates are welcome to apply!

What We Offer:

• Staff Health Benefits
• Opportunity to work with a myriad of brands from various industries. Our clients range from cult beauty brands to multinational technology companies whom you might just get to work closely with!
• An administrative job that doesn’t limit you to sitting at a desk the entire day
• Company scooters to move around the warehouse
• Attractive career growth possibilities
• Opportunities for training and development

If this opportunity looks like it is for you, We’d love to hear from you!

Responsibilities:

• Ensure close and prompt action on customers’ shipment arrangements and requirements.
• Co-ordinating and liaising closely with Airlines, Departments, Overseas Agents / Offices and Service Providers on shipment movement.
• Continuously seek alternative solutions or value-add processes to enhance the ongoing services to the Customers.
• Preparing of Standard Operating Procedures (SOPs) and / or Service Reports according to Customer’s shipment processes and requirements.
• Ensure Work processes on Customer’s shipment handling requirements are administered and kept up to date.

Requirements:

• GCE ‘N’ / ‘O’ Level, NITEC / Higher NITEC / Diploma holders
• PC literate/ IT Savvy
• Training will be provided for those without experience
• Possess good customer service attitude and skills
• Good communication skills (verbal and written)
• Attentive to details and having the ability to find solutions to work matters
• Those with airfreight work experience will be an added advantage
• Those who are able to start work with short notice preferred
• Office location at Changi Airfreight Centre (near Changi beach)
• Accessible by Bus nos. 9 (from Bedok), 19 (from Tampines), 89 (from Hougang)

Candidates who fit our requirements are invited to email us detailed CVs with recent photographs stating current & expected salaries to: [email protected]

We regret that only shortlisted candidates will be notified

About The Company

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

The ideal candidate is a hardworking, result-orientated and fun team player who is passionate about the travel and tourism industry, and customer service. The candidate will play a critical role in the daily operations of tours for transit passengers in Singapore. If you are looking to seek growth and challenge yourself in the travel industry, that is only expected to get bigger & better with the recovery from the pandemic, this might just be for you!

Job Description

• 6-hours AM & PM shifts (7am to 1pm, 1pm to 7pm).
• To be stationed at customer service booths at the transit terminals of Singapore Changi Airport.
• Provide customer service for the booking, registration, waitlist and enquires of transit tours for passengers.
• Upkeep the customer service booths and ensure they are in good working condition and cleanliness.
• Maintain all equipment and logistics at the booths and ensure security of items.
• Escort passengers to meeting point & liaise with tour guides for commencement of transit tours.
• Attend all required trainings and updates.
• Uphold a high level of customer service standard.
• Manage feedback and complaints in a prompt and professional manner.
• Compile daily reports to project manager and supervisor.
• Perform other ad-hoc duties as assigned.
• Part-time rate is $10/hr with CPF

Job Requirements

• Bachelor’s degree in Tourism, Hospitality Management, Business Administration, or related field.
• Excellent verbal and interpersonal skills.
• Strong organizational and multitasking skills.
• Willingness to work in a fast-paced environment and learn continuously.
• Proficiency in MS Office and tour management software.
• Ability to work under pressure and meet deadlines.
• Knowledge of travel regulations and industry standards.
• Fluency in English both verbal and written.
• Availability to work at least four shifts a week, including public holidays and weekends.

The Job:

• Handling telephone calls, answering enquiries on the Club’s facilities and functions.
• Handling of the Club’s programmes applications and enquiries/facilities bookings.
• Cashiering duties.
• Membership services – collection of sub-fees
• Administrative duties E.g. safe-keeping and proper recording of issuance of keys and administrative tasks as assigned by the Head of Department
• Administering lost and found items.
• Recording of incoming cheques.
• Assist in tender briefing, collection and recording of tender document and tender deposit.

Requirements:

• Minimum GCE ‘N’ level with 1 year experience in similar field
• Customer service oriented and a good team player
• Possess good interpersonal and communication skills
• Must be prepared to work on weekends and public holidays

Additional Information:

• 5-day work week (Mon to Sun)
• Working Hours: 8:00am to 5:15pm / 10:45am to 8:00pm
• Monthly laundry allowance provided
• Staff transport provided at Tanah Merah MRT station

Attractive Employee Benefits (for all permanent full-time positions only*)

• Annual and medical leave
• Annual Wage Supplement (13th month bonus)
• Variable bonus
• Subsidies for medical, dental & holiday
• Medical and group insurance coverage
• Long Service Award
• Birthday gift
• Corporate rate for selected tourist attraction
• Privileged rates for usage of Club facilities

*Terms & conditions apply.

We regret that only shortlisted candidates will be informed.

The Job:

• Handle daily operation and maintaining of facilities within Bowling Centre
• Handle Cashier Counter during operation and reconcile daily payment balance
• Maintain relationship with the Club’s Members, guests and members of public by providing good customer service
• Ensure compliance to establish rules of the game during bowling league / competitions
• Update and maintain bowlers’ records & results e.g. handicaps, league results, competition results and championship results
• Assist Supervisor in checking and maintaining stock, equipment, stationery at sufficient level for daily operation
• Handle enquiries/bookings/organizing/billing for Corporate events & submit monthly report

Requirements:

• Minimum GCE ‘N’ Level qualification with 1 year of relevant experience
• Basic computer knowledge
• Good interpersonal and communication skills
• Must be prepared to perform shift duties and work on weekends and public holidays

Additional Information:

• 5-day work week (Mon to Sun)
• Rotating shifts: 9:00am to 6:15pm / 10:45am to 8:00pm / 1:45pm to 11:00pm / 4:00pm to 1:15am
• Shuttle bus transport provided at Tanah Merah MRT Station (Cab service will be provided for late shift till 1:15am)
• Monthly laundry allowance provided
• Shift allowance provided where applicable

Attractive Employee Benefits (for all permanent full-time positions only*)

• Annual and medical leave
• Annual Wage Supplement (13th month bonus)
• Variable bonus
• Subsidies for medical, dental & holiday
• Medical and group insurance coverage
• Long Service Award
• Birthday gift
• Corporate rate for selected tourist attraction
• Privileged rates for usage of Club facilities

*Terms & conditions apply.

We regret to inform that only shortlisted candidates will be informed.

Responsibilities

• Management of engine stand & MVP bag allocations
• Assist in the preparation of regularly scheduled reports
• Performing of administrative and clerical duties for Customer Business Department
• Ensure that Customer Business Excellence is delivered throughout the business.
• Perform other related duties as assigned

Requirement

• Possess minimally a Diploma, preferably in Engineering or Business Administration
• Experience in customer service will be a plus
• Proficient in MS Office applications & Office 365 platforms, experience in SAP will be advantageous
• Exhibit excellent communication and interpersonal skills with the ability to build relationships both internally and externally
• An excellent team member, proactive in managing issues and possess professionalism with a strong sense of responsibility in his/her work
• Show care about minute details and able to deliver work with a high level of accuracy
• Able to work independently in a fast-paced environment, as well as multi-tasking
• Highly motivated with a strong drive to succeed and exhibit a high level of integrity

Job Responsibilities

• Retrieve and tender cargo from/to agents at the airport cargo terminals.
• Sort incoming/outgoing packages and splitting packages to X-ray machines, including retrieval of packages that required further inspection.
• Prepare clearance documentations and verify receipt of cargo (if assigned).
• Scan all import/export packages inclusive all packages that gone through X-ray machine.
• Break bags packages into UPS air bags.
• Load and unload packages from company vehicles.
• Fork pallets and irregulars for sorting or breakdown.
• Manage contractors assigned to assist loading and unloading processes.
• And any other duties assigned from time to time.

Job Requirements

• Possess at least Secondary education or equivalent.
• Possess class 3 driving license would be preferred. Class 4 license is a plus.
• 1 - 2 years relevant experience preferred.
• Able to carry packages up to 30kg.
• Must be able to write and speak simple English.
• Willing to work on shift (including night shifts).
• Position is based at Airport Cargo Road.

The Job:

• Ensure the safety of all swimmers are not compromised by being vigilant on swimming activities at all times while on duty. Enforce Singapore Sports Council (SSC) rules and carry out simple repair and maintenance works. Equipment conditioning (prevent defects and rust).
• Check pH and Chlorine levels are at the correct reading twice daily.
• Ensure PSI levels are not built up too high; Perform backwash when necessary.
• Order Sodium Hypochlorite, first-aid items and items for water test kit. Ensure that first-aid and lifesaving equipment are in good working condition.
• Report potential safety any defects of swimming pool facilities to Executive (Sea Sports & Recreation).
• Prevent hazard in the pool by not allowing foreign objects in the pool brought by bather and ensuring appropriate attire by pool users.

Requirements:

• Minimum Secondary Two level education
• Bronze Medallion Certificate and Cardio Pulmonary Resuscitation Certificate holder
• At least 1 year of experience as a lifeguard
• Customer service oriented
• Extrovert
• Good communication and interpersonal skill
• Highly independent
• Great sense of responsibility
• Must be prepared to perform shift duties and work on weekends and public holidays

Additional Information:

• 5-day work week (Mon to Sun)
• Rotating Shifts: 7.00am to 4.15pm / 11.15am to 8.30pm
• Monthly laundry allowance provided
• Staff transport provided at Tanah Merah MRT station

Attractive Employee Benefits (for all permanent full-time positions only*)

• Annual and medical leave
• Annual Wage Supplement (13th month bonus)
• Variable bonus
• Subsidies for medical, dental & holiday
• Medical and group insurance coverage
• Long Service Award
• Birthday gift
• Corporate rate for selected tourist attraction
• Privileged rates for usage of Club facilities

*Terms & conditions apply.

We regret that only shortlisted candidates will be notified.

Job Responsibilities

· Respond to emergencies at events and during conveyances

• Assist Paramedic in providing first aid treatment for patient
• Comfort and reassure patient while monitoring patient progress and response to treatment
• Check and maintain medical supplies and equipment on-board the ambulance, to be operationally-ready for medical and trauma emergencies
• May be assigned to other projects/locations based upon operational needs

Position Requirements

• Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC,
• Diploma/Advanced/Higher/Graduate Diploma in Medical Science, Medicine, Nursing or equivalent.
• Accredited EMT certification will be an advantage
• Good verbal and written English
• Ability to speak multiple languages or dialects an advantage.
• Physically fit and able to commit to irregular shift-work, including weekends and public holidays

The Job:

· Carry out preventive maintenance for all equipment used

· Responsible for the servicing of failing equipment and buggies

· Inspect, diagnose and repair mechanical defects in diesel-powered equipment, electric-powered buggies, trucks and other mechanical machineries that are used in daily maintenance works

· Maintain records for equipment maintenance

· Maintain workshop area by enforcing safety measures

Requirements:

· Minimum NITEC in Mechanical Engineering or equivalent with 1-2 years of relevant experience

· Must be prepared to work long hours during weekends and public holidays when required (Overtime pay given where applicable)

· Outgoing, tactful and possesses problem solving skills

Additional Information:

• 5-day work week
• Working hours: 5:30am to 3:30pm (Mon) / 5:30am to 2:30pm (Tue, Thu & Fri) / 5:30am to 9:45am (Wed & Sat only)
• Staff transport provided at Tanah Merah MRT station (selected timings)
• Monthly laundry allowance provided

Attractive Employee Benefits (for all permanent full-time positions only*)

• Annual and medical leave
• Annual Wage Supplement (13th month bonus)
• Variable bonus
• Subsidies for medical, dental & holiday
• Medical and group insurance coverage
• Long Service Award
• Birthday gift
• Corporate rate for selected tourist attraction
• Privileged rates for usage of Club facilities

*Terms & conditions apply.

We regret to inform that only shortlisted candidates will be notified.

The Job:

• Ensure all buggies are in by end of the day and properly accounted for and charged for the next day use.
• Check and ensure all trolleys are accounted for by end of the day and locked up.
• Liaise with mechanic department on buggy damage and ensure it is ready for use in a quickest possible time.
• Report all lost locker keys to the technician and get them replace with new ones so that there will be sufficient lockers to be used.
• Unloading of golf bags from buggy and cleaning of club, ensure all wood covers/putter covers and stuff are placed back to the rightful bag.
• Ensure fertilized sand is available for use at all time.
• Ensure all golf bag locker rental service is paid by members when used.
• Ensure all buggies upon return are checked carefully and reported if there is any damage.
• Ensure upon collection of golf bag the buggy stewards are to cross check the locker tag against the bag tag before returning the golf bag to the rightful owner.

Requirements:

• Minimum Secondary education with preferably 1 year of relevant experience
• Must be prepared to perform shift duties on weekends and public holidays
• Physically fit and able to carry heavy items

Additional Information:

• 5-day work week (Mon to Sun)
• Rotating shifts: 6:45am to 3:15pm / 6:45am to 7:45pm / 11:30am to 8:00pm
• Monthly laundry allowance provided
• Staff transport provided at Bedok (6:30 am only) and Tanah Merah MRT stations

Attractive Employee Benefits (for all permanent full-time positions only*)

• Annual and medical leave
• Annual Wage Supplement (13th month bonus)
• Variable bonus
• Subsidies for medical, dental & holiday
• Medical and group insurance coverage
• Long Service Award
• Birthday gift
• Corporate rate for selected tourist attraction
• Privileged rates for usage of Club facilities

*Terms & conditions apply.

We regret that only shortlisted candidates will be informed.

As an Ambulance Driver, the safety of patients and crew alike are in your hands. You will be part of a 2-men or 3-men team providing safe and efficient ambulance transport for those in need. You will be assigned to drive various types of vehicles to transport patients, crew and equipment to/from designated locations. You will carry out operator-level maintenance of the vehicles including cleanliness and routine safety inspections to ensure the vehicles are in good working conditions before use. LTA requirements and Traffic Police regulations for road safety must be observed at all times.

Hope provides professional training for Ambulance Drivers, where you can be certified as a medic.

Duties & Responsibilities

• Respond to emergency and non-emergency activation across a range of cases
• Ensure safe and prompt conveyance of patients and assist Paramedics in providing care for patients
• Offer assistance to patients or respond to emergencies alongside the crew when needed, as advised by the paramedic
• Perform duties pertaining to the care and maintenance of the ambulance, such as cleaning, decontaminating and checking of the vehicle and equipment when needed.
• Conduct preventive maintenance and servicing, and report faults and defects promptly
• Assist Fleet Manager in ensuring that vehicles are at a state of operational readiness at all times, and to initiate any service or repairs according to the company’s standard operating protocol.
• Ability to safely handle different models of ambulance across all road conditions, and in accordance with traffic rules and safety regulations, as well as driving protocols pre-set by the company
• Be well-informed of road conditions in order to efficiently plan driving routes

Position Requirements

• Possess a Singapore Class3 (Manual) driving licence
• Good driving record with at least 3 years of driving experience.
• First Aid Trained/BCLS certified candidates are preferred
• Knowledge of hospital policies and procedures an advantage
• Good interpersonal and communication skills, able to work with all levels of staff
• Physically fit and able to commit to irregular shift-work, including weekends and public holidays
• Good command of English; ability to speak dialects and multiple languages an advantage
• Relevant working experiences in SAF or SCDF will be advantageous

We are rapidly expanding and are looking for more talents! We provide:

• Training and development for you to be certified as a medic / driver or even as a paramedic to further your career in this industry
• Beyond your daily tasks as a driver, you will have opportunities to participate in cross-border transfers, international and local events, as well as media activities
• Competitive salary and bonuses

As paramedic, you will provide pre-hospital care that ensures positive patient outcomes. You will lead an ambulance crew to deliver emergency medical response. You must be able to assess patients, exercise the principles of triage and provide emergency medical care for patient at scene or in ambulance during conveyance. You must be able to use specialist equipment like ventilators and defibrillators to treat patients when needed.

You may be assigned to other projects depending on operational needs, and there are opportunities to take on Trainer roles to educate members of the public on first aid techniques. Career upgrades and prospects in other fields of emergency services are available for suitable and qualified candidates – these include air ambulance, sea rescue, event medical support and training.

Position Requirements

• Paramedic Level III / Level 3 Paramedicine Certification
• Higher NITEC in Paramedic & Emergency Care (ITE)
• UPEC-Accredited Paramedic
• Diploma with at least 3 years’ experience in pre-hospital emergency care OR Diploma in Nursing / Degree in Nursing with at least 2 years’ nursing experience
• Possess good leadership skills while being a team player
• Able to work under challenging situations independently and with integrity
• Good command of written and spoken English. Multilingual ability is an added advantage
• Physically fit with good stamina, and able to commit to irregular shift-work, including weekends and public holidays
• Registered Nurses with A&E / ICU experience an advantage

Development Opportunities

• Training and development will be provided to maintain skills’ currency
• Participation in cross-border transfers, medevacs, international and local events, as well as media activities; or to further advance certification by becoming a first aid trainer
• Competitive salary and bonuses

Job Responsibilities

· Respond to emergencies at events and during conveyances

• Assist Paramedic in providing first aid treatment for patient
• Comfort and reassure patient while monitoring patient progress and response to treatment
• Check and maintain medical supplies and equipment on-board the ambulance, to be operationally-ready for medical and trauma emergencies
• May be assigned to other projects/locations based upon operational needs

Position Requirements

• Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC,
• Diploma/Advanced/Higher/Graduate Diploma in Medical Science, Medicine, Nursing or equivalent.
• Accredited EMT certification will be an advantage
• Good verbal and written English
• Ability to speak multiple languages or dialects an advantage.
• Physically fit and able to commit to irregular shift-work, including weekends and public holidays

As paramedic, you will provide pre-hospital care that ensures positive patient outcomes. You will lead an ambulance crew to deliver emergency medical response. You must be able to assess patients, exercise the principles of triage and provide emergency medical care for patient at scene or in ambulance during conveyance. You must be able to use specialist equipment like ventilators and defibrillators to treat patients when needed.

You may be assigned to other projects depending on operational needs, and there are opportunities to take on Trainer roles to educate members of the public on first aid techniques. Career upgrades and prospects in other fields of emergency services are available for suitable and qualified candidates – these include air ambulance, sea rescue, event medical support and training.

Position Requirements

• Paramedic Level III / Level 3 Paramedicine Certification
• Higher NITEC in Paramedic & Emergency Care (ITE)
• UPEC-Accredited Paramedic
• Diploma with at least 3 years’ experience in pre-hospital emergency care OR Diploma in Nursing / Degree in Nursing with at least 2 years’ nursing experience
• Possess good leadership skills while being a team player
• Able to work under challenging situations independently and with integrity
• Good command of written and spoken English. Multilingual ability is an added advantage
• Physically fit with good stamina, and able to commit to irregular shift-work, including weekends and public holidays
• Registered Nurses with A&E / ICU experience an advantage

Development Opportunities

• Training and development will be provided to maintain skills’ currency
• Participation in cross-border transfers, medevacs, international and local events, as well as media activities; or to further advance certification by becoming a first aid trainer
• Competitive salary and bonuses

1) Customer Service Executive (Air & Sea Freight)

Job Duties

• Handling full operations on Air or Ocean freight import/export shipments
• Work closely with customers and agents for air freight or sea freight operations
• Coordinate with customer service team and sales team in providing the contractor’s cost for trucking/shipping liners/airliners etc.
• Assist in the preparation of Pricing & Quotations
• Assist sales team with operations and quotations and complete documentations including billing invoice
• Complete documentations and operations on Air & Ocean freight. Such as permit application, shipment data, billing and other operations

Job Requirements

• Min GCE “O” Level or Diploma in Logistic / Supply Chain relevant discipline is preferred.
• Minimum 3 to 5 years of relevant experience in freight forwarding.
• With permit declaration through Tradenet is preferred.
• Computer literacy eg: proficient in MS Word & Excel etc

Responsibilities:

To perform inspection, mechanical repair & assembly work of aircraft structural component.

Able to perform the following:

1. Inspect and document defects accurately in Inspection Repair Records (IRR)
2. Mechanical Repair
3. Part Forming
4. Part Replacement Work
5. Assembly and Disassembly Work
6. Final inspect completed repair task, ensuring it is serviceable and ready for release to service.
7. Can work independently on at least 3 skills set
8. Have good product knowledge of at least 1 major program
9. Setup Alignment Jig / ASMJ for Repair Work
10. Handle more than one job at a time
11. Schedule repair process to meet job delivery
12. Perform basic troubleshooting in Assembly work
13. Clear Work Package upon job completion
14. Create Standard Operating Procedure (SOP)
15. Ensure good discipline, housekeeping & shop floor safety
16. Ensure a harmonious and safe environment for the technicians

Requirements:

1. Diploma/Nitec in Mechanical or Aeronautical Engineering
2. Preferably with 1 to 3 years of experience in the maintenance, repair & overhaul of nacelle components
3. Understanding of blue prints, repair instructions & sketches
4. Possess CAAS A12, B11 & L11/L12 papers would be advantageous
5. Able to work independently and meet deadlines
6. A team player with a positive working attitude and keen interest to learn
7. Fresh school leavers will be considered for an entry level position

• Preparation of import / export documentation
• Ensuring accurate and filing/EDOC of Import / Export Permit
• Handle assigned projects, project cargo management.
• Booking of shipments (various co-loaders, direct carriers)
• Monitoring, updating & Co-ordinate with client on shipment status & pre alert
• Liaise between internal offices, agents & clients to arrange & follow-up orders
• Ensuring smooth shipments handling and client’s service requirements are met.
• Ensure prompt and accurate billing to customers
• Provide sales support in order to ensure orders and payments terms are being adhere
• Provide in-house sales support for all ad-hoc clients
• Prepare Sea Freight Quotations
• Report to Manager and Management.

PanCare Medical introduces its forthcoming transitional care facility in East Area, catering to stable patients awaiting nursing home placement. Our central goal is to establish a nurturing temporary sanctuary for the elderly, fostering a sense of belonging and respect.

Our commitment extends to our devoted staff's well-being. We ensure optimal staffing and manageable workloads, prioritizing work-life equilibrium. Our vision is to cultivate a compassionate environment, empowering nurses and healthcare assistants to provide exceptional care to this esteemed population.

At our core, we offer a meticulously tailored program for seniors, guided by geriatricians, therapists, and social workers. We're equally dedicated to fostering strong family connections during this pivotal life phase. Join us in a role that exudes purpose and significance.

Job Highlight

• Great career opportunity & progression
• Positive Working Environment

Roles and Responsibilities

• Provide frontline customer service
• Greet and assist patients, family, and visitors in a kind and helpful manner
• Organize and plan patient appointments effectively, working with the medical team to streamline schedules
• Register new patients accurately, collect vital information, and keep patient records up to date in the electronic system
• Verify insurance information and confirm details with patients
• Answer phone calls, handle enquiries, and direct calls to the relevant personnel
• Email correspondence is a MUST.
• Process medical insurance claims, ensuring proper documentation submission and timely reimbursement
• Assist in the collection of payments from patients, explaining financial responsibilities and payment options when necessary
• Handle administrative tasks, including filing, data entry, and maintaining organized records
• Assist medical staff with the coordination of patient care
• Foster effective communication and collaboration among departments to ensure seamless coordination of patient care and administrative processes
• Update medical staff of any patient arrivals, cancellations, or other significant information that may affect daily operations
• Maintain strict adherence to medical standards, ensuring that patient privacy is protected and that all paperwork is handled safely and appropriately
• Perform other duties as assigned by the Management

Requirements

• Minimum 2 years experience in healthcare setting
• Minimum N/O level
• Attention to detail and accuracy in handling administrative tasks
• Ability to work in a team and in a fast pace environment
• Ability to work on rotating shifts, weekends and public holidays when needed
• Location: Upper Changi Road North

You will attend to passengers at arrival claims with mishandled and damaged baggage.
Raise reports of mishandled and damaged bags, in according to the various airline requirements.
Trace mishandled baggage and keep passengers informed of the tracing status
Assist passengers with odd size bags
Answer hotline calls on baggage matters

Possess 4 GCE ‘N’ level credits / 3 GCE ‘O’ level passes or equivalent
Professionalism, Patience and a "People-first" attitude
Comfortable with shift work

Joining bonus of $5000

Terms and Conditions apply

ABOUT US:

iHub Solutions is a leading customized logistics service provider with warehouses in Singapore, Malaysia, Hong Kong, and Thailand. Our vision is to build ultimate customized logistics solutions for industries with complex needs. Attractive remuneration and excellent career prospects are available for the candidates with the right attitude, work ethic, and team spirit.

To learn more about us, visit our website at ihubsolutions.com

Job Scope

• Manage reputable clients account
• Demonstrate strong phone handling skills by actively listening and responding to clients with emotional intelligence.
• Swift handling of customer inquiries.
• Update details of customer inquiries, comments, and complaints in the database and action taken for verification and training purposes.
• Prompt follow-ups on customer interactions via email.
• Keeping Proof of Delivery (POD) records of customers and proper filing of documents.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.

Requirements

• Polytechnic Diploma/BA degree. Preferably in Business Administration, Accounting, or equivalent.
• Fluency in English and preferably Mandarin as well.
• Good knowledge of Microsoft applications (Excel, Word, etc)
• Experience working in a customer service focused environment
• Ability to multitask, prioritize, and manage time effectively
• Your unique personality! A great sense of humor is an advantage.
• Fresh graduates are welcome to apply!

What We Offer:

• Staff Health Benefits
• Opportunity to work with a myriad of brands from various industries. Our clients range from cult beauty brands to multinational technology companies whom you might just get to work closely with!
• An administrative job that doesn’t limit you to sitting at a desk the entire day
• Company scooters to move around the warehouse
• Attractive career growth possibilities
• Opportunities for training and development

If this opportunity looks like it is for you, We’d love to hear from you!

CLUBHOUSE EXECUTIVE (Covering Night Duty Officer)

(Location : Changi)

As a Clubhouse Executive (Covering Night Duty Officer) in our Changi Clubhouse, you will report to our Operations Manager, Changi Clubhouse.

What you’ll be doing:

• Assist the Manager in the daily operations and administrative work of the Clubhouse to ensure the smooth operations of the Clubhouse.
• Handle enquiries (walk-in/phone) and assist in operations and administration of the Front Office.
• Manage housekeepers and security guards
• Oversees the Chalet operations when on duty overnight (covering Night Duty Officer when he is on off).

We want you, if you have/are:

• Minimum Nitec with at least 1 years of working experience in Customer Service.
• Good communication and interpersonal skills.
• A cheerful personality and willing to go “extra mile” for customers.
• A mindset to work independently, be resourceful and self-motivated.
• Proactive with good learning attitude.
• Able to work on weekends, Public Holidays and overnight.

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

BENEFITS*:

· Monthly Allowances of more than $500

· Joining bonus up to $5,000

· Comprehensive Dental and Medical Benefits

· Eligible for Performance Bonus

· Discounted Flight Tickets

*subject to T&Cs

Salary range: $2,000-$2,600

Duties & Responsibilities:

· Report to the Duty Manager (PAX) and Passenger Service Specialist (PSS)

· Take charge of assigned flights, reporting to the PSS for pre-flight briefings, ensuring correct flight numbers, destinations, and departure times, processing documentation, and handling passengers politely.

· Ensure necessary travel documents, passports, and ticket validity checks are correct before acceptance.

· Perform administrative duties, such as sorting telexes and distributing General Declarations and Passenger Manifests.

· Responsible for housekeeping, cleanliness, counter sweeps, service desk duties, and adhering to grooming guidelines.

· Must comply with Personal Data Protection Commission regulations.

Key Attributes:

· Minimum GCE ‘O’ Level or equivalent

· Able to perform rotating shift work including weekends and public holidays

· Customer Oriented and a good team player

· Comfortable with using computer

· Able to converse and write in English confidently

· Good people management skills

· Candidates with no experience in aviation industry but possess positive and resilient attitude are welcome to apply

Duties and Responsibilities:

a) Responsible for customer support and service for purpose of sales related matters to meet the sales target plan including account management, preparation of proposal, quoting, payment matters, liaison and fulfilling sales & repair orders.

b) Secure good relationship with customers.

c) Ownership of overall customer satisfaction / perception of SEDSA as an MRO site.

d) Daily monitoring on delivery schedule for sales orders and repairs status with Workshop / Supply Chain/ Planner and communicate all repair flows between SEDSA and customers to ensure smooth operation and efficient communication.

e) Involve in any special mission, such as imminent AOG, expedition of specific order, delivery discrepancy, quality complaint, etc.

f) Reply to customers’ queries and quotations.

g) Review of customer’s sales and repair orders.

h) Process and acknowledged customers’ orders.

i) Issuing Invoice for completed sales and repair orders.

j) Provide shipping details to customers.

k) Handling of warranty claims.

l) Ensure TAT/SPT follow up, communicate targets, achievements and justify the discrepancies and propose alternative solutions when appropriate.

m) Propose best commercial solution according to customer needs, in compliance with SEDSA strategy and customer’s expectations.

n) Monitor, analyze and improve MRO activities for our components and ensure that service rate is being met.

o) Participate in the Continuous Improvement projects in Customer Service Department (methods) to promote efficiency and productivity.

p) Comply with all health, safety and environment (HSE) regulations as prescribed by law and company’s policies.

q) Actively participate and contribute to HSE initiatives & Corporate HSE programs and in HSE risk communications & mitigations.

r) Any other duties assigned.

Experience and Qualifications:

a) Minimum “O” level with 3 years experiences in store inventory control and shipping

b) Well-versed in inventory computerized systems, preferably SAP B1

c) Good keyboard and typing skills

d) Good communication skills in English

e) Preferably with knowledge of the aviation industry