Job Title: Customer Experience Designer (Intern / Part-Time)

About Us: Mox & Lotus is Asia's premier retailer specializing in trading card games and collectibles. We are dedicated to providing exceptional customer experiences and fostering a vibrant community around hobby gaming.

Job Overview: As a highly reputable player in the industry, we hire based on integrity and aptitude. In this role, you will support the CEO, store managers, and project managers in optimizing, designing, and refining our customer experience. Throughout your on-the-job training, you'll gain a comprehensive understanding of our entire workflow, allowing you to propose ideas, improvements, and implementations. A full-time position may be offered upon successful completion of the internship. During this time, you will have the opportunity to gain hands-on experience and contribute to initiatives that enhance brand loyalty and customer satisfaction.

Job Location & Hours: We operate from 2pm - 10pm on Mondays to Fridays, 12pm - 10pm on Saturdays, and 12pm to 8pm on Sundays. Full-time and part-time positions available, flexible schedule. A minimum commitment of three shifts a week is required, including weekends. Our work location is at 215 Bedok North St 1, #02-85, S460215, a short walk from Bedok MRT.

Key Responsibilities:

• During the on-job training, you will be required to learn how to operate the business in order to better understand the customer's pathway and experience. You will be required to do operations from time-to-time, in order to develop a better understanding of how to improve the experience.
• Assist the CEO, Store Managers, and Project Managers, to conceptualise and devise ideas which can be used to enhance the experience for our customers. You will be required to create documentation, proposals, research and data, in order to substantiate your findings.

Requirements:

• Integrity, Honesty, and Good Aptitude is our #1 consideration.
• A relevant diploma or degree is required, students welcome.
• Knowledge in gaming and trading card games industry is not required.
• Meticulous attention to detail and strong organizational skills.
• Ability to work efficiently either alone or in a team in a fast-paced environment.
• Computer skills mandatory (Google Suite, Email, Web Whatsapp and Browser-Based Apps).

Benefits:

• Gain valuable experience in a fast-growing company that focuses on customer experience, service, branding, and marketing, preparing you for a larger role in the future.
• Competitive internship allowance wage..
• Opportunities for growth and advancement within the company.
• Flexible working hours (part-time / full-time).
• Positive and supportive work environment with a focus on teamwork and excellence.

How to Apply: Join our team at Mox & Lotus and contribute to our mission of delivering exceptional service to hobby enthusiasts. To apply, please submit your resume and a brief cover letter to [email protected]. Thank you!

Head of Customer Engagement and Events (Private School)

Location: NE

Salary Range: Up to $10,000

• Responsible for providing an exceptional community and customer experience that drives retention of students and increased advocacy of the school.
• Design and facilitate a strategic plan to help increase retention within school through greater community engagement and reduce withdrawals.
• Design and facilitate initiatives that develop and foster relationships within our parent community and deliver parent satisfaction at its maximum, ensuring excellence in delivering best customer experience to our students and their families.
• Sets performance standards to meet service goals of the school and the department.
• Provides feedback and reporting the companys various departments regarding service improvements or customer concerns
• Assists with periodic review of the end-to-end customer journey to identify specific touch points on service improvements that contribute to overall customer experience.
• Supports internal stakeholders on tactical follow-ups.
• Initiates prompt and positive action on all feedback, questions, concerns, and suggestions, as well as conduct quality assurance follow-up; respond to inquiries regarding services and school related issues.
• Resolves challenging situations in a professional manner and accurately communicates pertinent information to support a customer service culture; escalates to appropriate party as required.
• Manage withdrawals and the process to ensure it is meeting needs of parents and children.
• Community Engagement
• Events management
• Administration
• Stakeholders management

Requirements

• Minimally 5 years of experience in leadership in a customer service role
• Degree holder
• Awareness of commercial sensitivity and demands for confidentiality.
• Ability to manage budgets and exhibit fiscal responsibility
• Proven results and skills in executing customer experience improvement programs.
• Experience in an educational industry, servicing a multi-national clientele is an advantage.

Please submit your updated resume in Word format by using the Apply Now Button.

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Tel: 6950 9741

http://www.peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1106021

Posting Personnel: Sherry Yeoh Xianni

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Our client provides the machinery, tools and technology in getting the best end glass quality.

• Manage all maintenance related problems on site, troubleshoot and provide technical support to customers.
• Responsible for site acceptance tests, commissioning and start-up assistance.
• Handle the customers on after sales service, understand and help customers define their needs.
• Perform trainings to enable users in optimizing the product performance.

Requirements:

• Diploma in Electrical/Mechanical/Mechatronic Engineering or equivalent
• At least 2 years of relevant working experience in servicing machineries.
• Independent with good time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Position: Service Crew

• Location: Bukit Panjang, Sembawang, Paya Lebar, Kent Ridge (NUS), Jurong West (NTU)
• Salary : Depend on working day + AWS + Bonus
• Working days: 5/ 5.5/ 6 days (10:30am-10pm) 90 mins break

1. 5 days - $2,400 - $2,600
2. 5.5 days - $2,600 - $2,800
3. 6 days - $2,800 - $3,000

Requirements:

• Training provided

Job Description:

• Greet and assist customers with our self-ordering kiosk
• Maintain cleanliness of tables and dining areas
• Assist with food preparation and ingredient refills as needed
• Seek feedback from our customers on our mala

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position: F&B Service Ambassador

• Working Hours: 6 days [2 Shift between 7am-10pm, rotated shift , 44 hours per week]
• Location: Hillview / Clementi / Bedok
• Salary: $2500

Requirements:

• Preferably 1 year working experience in F&B – cafes/ restaurants/ similar capacity
• Able to work on weekends / public holiday

Job Scope:

• Ensuring excellent guest experience through providing of warm and genuine service
• Take, prepare and serve food & drinks orders and operate cash register
• Ensure product items are well stocked and display cases are attractive and clean.
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Any other ad-hoc duties base on operational needs

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Key responsibilities

• Greeting and seating customers
• Presenting menu with recommendation on promotions/food and beverage pairing
• Serving the food and beverages
• Perform cashiering duties
• Attend to customers' request and feedback promptly and professionally
• Maintaining cleanliness of tables and other dining areas

Requirements

• Able to start work in Jan 2025
• Candidate should be able to work 5/6 day per week on rostered shift during outlet operational hours
• Friendly personality
• Good communication skills
• Knowledgeable in alcoholic beverages

Our client provides the machinery, tools and technology in getting the best end glass quality.

• Manage all maintenance related problems on site, troubleshoot and provide technical support to customers.
• Responsible for site acceptance tests, commissioning and start-up assistance.
• Handle the customers on after sales service, understand and help customers define their needs.
• Perform trainings to enable users in optimizing the product performance.

Requirements:

• Diploma in Electrical/Mechanical/Mechatronic Engineering or equivalent
• At least 2 years of relevant working experience in servicing machineries.
• Independent with good time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client provides the machinery, tools and technology in getting the best end glass quality.

• Manage all maintenance related problems on site, troubleshoot and provide technical support to customers.
• Responsible for site acceptance tests, commissioning and start-up assistance.
• Handle the customers on after sales service, understand and help customers define their needs.
• Perform trainings to enable users in optimizing the product performance.

Requirements:

• Diploma in Electrical/Mechanical/Mechatronic Engineering or equivalent
• At least 2 years of relevant working experience in servicing machineries.
• Independent with good time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Accounts Executive (AR)

Salary: $3,000 - $3,300

Working hours: Monday - Friday (9am to 6:10pm)

Location: Senoko, Woodland

Job Responsibilities:

• Ensure that all transactions are well documented.
• Responsible for the full spectrum of Accounts Receivable.
• Ensure accurate and timely processing of Goods Return Note.
• Coordinate local cheque bank-in and daily update of incoming funds to the NAV system.
• To ensure timely updating of customer accounts.
• Monitor and follow-up with customers on overdue account and arrange for debts collection.
• Reconcile Customer Collection with Bank Ledger.
• Responsible on monitoring monthly /weekly Debtors aging.
• Mailing of Statement of Accounts to customers and respond to their inquiries.
• Prepare Accounts Receivable monthly cash flow forecast.
• Preparation of Journal entries for accruals & other adjustment.
• Preparation of monthly and year-end Balance Sheet schedules.
• Liaising with internal and external auditors.
• Looking into strengthening current and process improvement
• Undertake ad hoc duties as assigned.

Requirements:

• Diploma/Degree in Accounting
• At least 3 years of experience in accounting & finance.
• With manufacturing experience would be an added advantage
• Proficiency in Excel and other Microsoft office application

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of Department and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in a private education institution.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

Our client provides advanced instruments and systems designed for high performance across various industries.

• Prepare service and spare parts quotations to customer inquiries.
• Build and maintain strong customer relationships to ensure high-quality service and support.
• Perform in-house repairs and on-site commissioning for gas and water quality analysers, CEMS, and AQMS, troubleshoot issues.
• Collaborate with customers to address service concerns and offer technical solutions.
• Support the project team in conducting FAT and SAT and deliver product training to end users and distributors.

Requirements:

• Degree in Mechanical Engineering/Environmental Science Engineering or equivalent.
• At least 2 years of experience in the analytical instruments.
• Good knowledge of gas analyzers, CEMS, and water quality analyzers.
• Customer-oriented with a positive attitude, along with excellent planning and time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Join a leading firm as a Service Delivery Executive to oversee and manage vendor support to ensure adherance to SLAs.

Your new role:

• Serve as the primary point of contact for external vendors supporting application systems.
• Negotiate and monitor service level agreements (SLAs), ensuring compliance and timely issue resolution.
• Oversee the day-to-day delivery of application support services by vendors to ensure high availability, performance, and reliability of application systems through proactive monitoring and timely intervention.
• Coordinate and collaborate with vendors to resolve complex issues and deliver enhancements in line with business needs.
• Evaluate vendor performance periodically and recommend improvements or alternative solutions.
• Serve as a liaison between internal teams, end-users, and vendors to ensure clear communication and alignment on requirements.
• Collaborate with internal IT teams to implement upgrades, patches, and changes to application systems.
• Supervise the technical aspects of vendor-provided application support, including system diagnostics, troubleshooting, and resolution of incidents.

You will need:

• Prior hands-on experience in a similar service delivery or application support role with strong vendor management skills.
• Technical understanding of application support and troubleshooting, as with technical knowledge on database management, middleware support and integration with third-party systems etc.
• Sound technical knowledge on Unix/Linux, Java, SQL and more
• Familiarity with incident management tools (e.g., ServiceNow, Jira) to track and resolve tickets effectively.

If this interests you or you know anyone who might be suitable, please click apply to submit your application or email an updated copy of your CV to [email protected]. Please note that only shortlisted applications will be contacted.

EA registration No.: R1987315

Employment Agency License No.: 23C2056

• To perform personal service in accordance with written laws.
• To assist with delivery and collection of documents (whether in hardcopy format or other formats).
• To set up and retrieve documents for hearings.
• General support for all aspects of dispute resolution work.
• Any other matters/projects that the management may require assistance with from time to time.

Requirements:

• GCE 'O' level.
• Min 1 year of clerical or administrative experience.
• Good interpersonal and communications skills.
• Able to work occasionally after office hours and/or on weekends and public holidays.

Please visit our website at www.drewnapier.com for other available vacancies.

Kindly state full details of qualifications, experience, current and expected salary in your resume.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidential).

37/17

Job Overview:

REKOOP is seeking a dedicated Wellness Service Coodinators to join our wellness team. This role is pivotal in guiding our guests through their personalized journey towards balance and wellness. As a Wellness Service Coordinator, you'll become an integral part of our guests' experiences, serving not just as a guide, but as an assistant health coach, nutritionist, and health expert. Your mission will be to ensure each guest leaves feeling better, more informed, and more in tune with their body’s needs.

Key Responsibilities:

• Guest Navigation: Lead guests through their wellness journey, tailoring the experience to their individual needs, preferences, and health goals. Build a rapport with guests to understand their stressors and wellness aspirations.
• Expertise in Wellness Therapies: Gain and maintain an in-depth understanding of all REKOOP’s wellness therapies, remedies, and antidotes. You'll be responsible for helping guests choose their treatments, setting them up, educating them about the process, and answering any questions.
• Active Presence: Depending on the therapy, you may need to stay with the guest throughout the session, check on them periodically, or be there at the beginning and end. Your presence ensures they feel supported and comfortable.
• Post-Session Engagement: After each session, engage with guests to offer additional services that could enhance their experience, respond to any inquiries, highlight the benefits of their treatment, and guide them back to the lounge area.
• Education and Tours: Provide insightful tours of our facilities, explaining the benefits and features of our services. You may also have the opportunity to serve as a personal health coach for guests, developing and overseeing their wellness plans.
• Teaching Opportunities: Share your knowledge and passion through educational classes along our resident masters on topics related to wellness, nutrition, and health, subject to approval by REKOOP management.

Qualifications:

• Proven experience in customer service, hospitality, wellness, health coaching, nutrition, or a related field.
• Excellent interpersonal and communication skills, with a flair for building rapport with diverse individuals.
• A strong foundation in health and wellness principles, with a willingness to continuously learn and adapt.
• Certification or background in health coaching, nutrition, or fitness is highly advantageous.
• Ability to work flexibly, including weekends and evenings as needed.
• Passionate about helping others achieve their health and wellness goals.

What We Offer:

• A dynamic and supportive work environment where your contribution is truly valued.
• The opportunity to make a significant impact on the well-being of our guests.
• Continuous professional development and the chance to grow within a thriving wellness community.
• Competitive compensation and benefits package.
• A chance to lead in the wellness industry by providing unparalleled, holistic health experiences.

If you are passionate about health and wellness and thrive on helping others achieve their balance, REKOOP would love to hear from you. Join us in our mission to redefine wellness and help our guests embark on a transformative journey towards recovery and rejuvenation.

About Us:

CleanCrew is an innovative on-demand laundry platform designed to provide premium laundry care with a quick turnaround of 48 hours. We aim to simplify laundry services for individuals and businesses while maintaining exceptional quality and customer satisfaction. Join our team and be part of a fast-growing startup that values creativity, efficiency, and customer-first solutions.

Role Overview:

We are seeking a proactive and detail-oriented Operations and Customer Servicing Intern to support the daily operations and ensure a seamless customer experience. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is eager to learn about operational logistics and customer relationship management.

Responsibilities:

1. Customer Servicing:

• Respond to and manage customer queries and orders via WhatsApp Business in a timely and professional manner.
• Build strong customer relationships through effective communication and problem-solving.
  

2. Operational Management:

• Plan, track, manage, and coordinate daily delivery routes and the movement of orders across locations to ensure prompt delivery.
• Record daily customer orders and oversee the end-to-end process, including payment collection and order scheduling
• Handle ad-hoc tasks to meet daily operational and logistical needs.
  

3. Strategy and Reporting:

• Prepare necessary data and financial reports (e.g., End-of-Month tracking reports) to support business operations.
• Develop and implement strategies to enhance customer servicing channels and improve efficiency over time.

Requirements:

• Strong communication and interpersonal skills.
• Excellent organisational and time-management abilities.
• Proficiency in Microsoft Excel, Google Sheets, or similar tools.
• Ability to adapt to a fast-paced environment and handle multiple tasks simultaneously.
• Attention to detail and a problem-solving mindset.
• Prior experience in customer service, logistics, or operations (preferred but not mandatory).

What You’ll Gain:

• Hands-on, on-the-ground experience in operational logistics and customer service management.
• Opportunities to strategise and implement efficiency improvements in a startup environment.
• Exposure to the inner workings of a tech-enabled, on-demand service platform.
• Mentorship and guidance from experienced professionals.

Key Performance Indicators (KPIs):

• Average response time to customer queries
• Customer satisfaction levels
• Successful, on-time delivery rate for all orders - commercial and personal
• Accuracy and timeliness of data and financial reporting

How to Apply:

If you are excited about this opportunity, please send your resume and a brief cover letter to [email address]. Let us know why you are the perfect fit for this role and how you can contribute to CleanCrew's success.

Join us in transforming the laundry industry with innovation and excellent service!

Our client provides the machinery, tools and technology in getting the best end glass quality.

• Manage all maintenance related problems on site, troubleshoot and provide technical support to customers.
• Responsible for site acceptance tests, commissioning and start-up assistance.
• Handle the customers on after sales service, understand and help customers define their needs.
• Perform trainings to enable users in optimizing the product performance.

Requirements:

• Diploma in Electrical/Mechanical/Mechatronic Engineering or equivalent
• At least 2 years of relevant working experience in servicing machineries.
• Independent with good time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Position: QHSSE Superintendent

• Working days: Monday - Friday (1 day WFH)
• Working hours: 9am - 6pm
• Salary: $4000 - $6500
  Office Location: 15 Pandan Road - Transport Pick Up from Clementi MRT
• Work condition: Travel to the vessels at port, shipyards and offshore location for audits and training.
• With AWS & Variable Bonus
• Transport and lunch provided
• Hybrid work arrangement and staggered working hours
• Medical benefits/insurance such as dental, specialist claims, health screening

The QHSSE Superintendent is responsible for overseeing the company's Quality, Health, Safety, Security, and Environmental (QHSSE) functions both on vessels and in the office. This role involves managing compliance with the Company's QHSSE Management System and adhering to industry best practices. A strong understanding of the ISM Code, ISPS Code, MLC 2006, OVID/OVMSA, and ISO standards is required.

Requirements

• ISM / ISPS / ISO Internal Auditor Certificate
• DPA / CSO Certificate
• Accident / Incident Investigation and Root Cause Analysis Certificate
• Previously attended BOSIET training
• Minimum 5 years of experience in marine-related QHSSE roles
• Understanding of both offshore and onshore operations
• Seafaring experience preferred
• Able to travel on short notice

Job Scope

• Lead safety practices and initiatives.
• Manage and maintain the company's QHSSE management system on vessels, identify and address system or process gaps, and implement improvements.
• Prepare or update vessel-specific manuals as needed.
• Maintain QHSSE department documents and records, review shipboard month-end documentation submissions, risk assessments, and permits to work.
• Implement QHSSE programs and oversee QHSSE activities onboard.
• Conduct crew inductions and briefings, provide shipboard training and safety coaching, and monitor computer-based training to enhance safety awareness.
• Follow-up on incident, accident, and near miss reporting, conduct investigations, root cause analysis, implement preventive measures, and ensure proper documentation and closure.
• Prepare and distribute circulars as needed.
• Perform shipboard internal audits and inspections, inter-departmental and company internal audits, and subcontractor audits according to the audit plan to maintain high safety standards.
• Prepare the vessel and participate in shipboard audits and inspections (ISM, ISPS, MLC, OVID, CMID, OSVIS, HSE) conducted by external parties or clients.
• Address and close QHSSE related deficiencies or findings from flag or port state control and vessel audits or inspections by clients or external parties.
• Follow-up on client QHSSE requirements, including questionnaire submissions, attending meetings and workshops, preparing and implementing project-related management systems, bridging documents, HSE plans, and month-end statistical reporting.
• Assist with QHSSE service requisitions and invoice approvals.
• Support the marine superintendent in managing and completing QHSSE tasks on time.
• Designate as the Alternate Designated Person Ashore (DPA) and Alternate Company Security Officer (CSO) and be a member of the shore-based emergency response team.
• Travel to vessels at ports, shipyards, and offshore locations for shipboard audits, inspections, and training.
• Perform other duties as assigned by the QHSSE manager.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Assist the day-to-day customer - services & admin activities of the centre such as: Coordinating and facilitating classes for the centre/s.
• Centre operations
• Handle walk-ins and telephone enquiries
• Provide course consultation to prospective customers
• Handle and resolve feedback and complaints
• Liaise with customers & teachers pertaining to parents’ feedbacks / students' progress
• Handle admin duties such as: daily collections, preparation of materials for classes
• Data-entry and maintaining Student Management System & CRM
• Process and administer new student’s enrolment

Requirements

• At least 1 - 2 year(s) of working experience in the related field is required for this position.
• Effective planning & able to multi-tasks.
• Good interpersonal skills
• Effectively bilingual (English & Chinese speaking required to handle and resolve feedbacks from English & Chinese speaking customers and also to converse with Chinese speaking teachers pertaining to parents’ feedbacks / students' progress.)
• Proficient in MS office applications
• Able to work on weekends that are in line with centre's operating hours

Centre's operating hours

Wednesday to Sunday (10 - 7pm)

We look forward to talking to you. APPLY today!

about the company
Our client is a European multinational company specializing in electronics. They are seeking a customer service executive to handle order processing and coordinate shipments. The company operates on a smaller scale and prefers a self-sufficient individual, as they do not engage in micromanagement. There is hybrid work arrangement for this role.

details

• West
• M-F 9am - 6pm, hybrid work arrangement

about the job

• Order processing
• Handling customers' enquiries via email or phone
• Drafting of shipping documents (B/L, LC, invoice, PO)
• Coordination of shipments

skills and experience required

• Preferably individuals with at least 2 years of relevant experience
• Proficient in using SAP.

To apply online please use the 'apply' function, alternatively you may contact Noelle at noelle.ng(@)randstad.com.sg.
(EA: 94C3609/ R1982617 )

• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Requirements:

• Singaporean
• At least Diploma or above
• At least 2 years of relevant customer service and emailing experience

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Outbound Customer Service Executive

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Outbound Customer Service will be responsible for overseeing all franchise order processing of outbound deliveries, managing exceptions related to outbound deliveries and providing all the necessary details and analysis related to outbound shipments to affiliates.

1. Outbound Management

• To Provide timely Outbound delivery to 3PL (third-party logistics) to facilitate Goods Issue.
• Communication for not available items during outbound delivery creation.
• Manage exceptions related to outbound delivery execution at 3PL, as per agreed procedure and approvals.
• Data validation and recording of all the Outbound raised by 3PL.
• Preparation and circulation of Outbound related dashboard as per agreed timelines.
• Backorder management: open requirement which cannot be serviced during delivery creation, will fall under backorder processing. Outbound analyst to manage Backorder processing as per defined procedure.
• Communication related to Backorder management and Outbound processing to relevant stakeholders.
• Prioritization and scheduling of Outbound deliveries for optimized order to border lead time
• for affiliates
• Stop-shipment coordination for Traceability and various analysis

2. Customer complaint resolution:

• Handling of Customer complaints: communication with affiliates and 3PL, complaints
• closure with help of 3PL.
• Record of Credit/debit notes, if any, for affiliate returns

3. Back up for Outbound Analyst

Authorities:

• PO (purchase order) processing process in Ariba

Qualification:

• Preferably Diploma in related field.
• Minimum 1 year experience in Customer service/ Data management.
• Supply chain related educational qualifications and work experience will be preferred.

Technical Skills:

• Excellent analytical ability
• Customer (internal and external) driven approach.
• Good skills in Microsoft Excel and Microsoft PowerPoint.
• Candidates with system Knowledge (SAP/ databases/ Business Intelligence tools) will be preferred
• Mastering complexity: Autonomy, Managing complexity/technical accountability.
• Scheduling and prioritization.
• Result Orientation

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Position: Baker cum Service Crew

• Salary: $2300-$3000 + Commission
• Working days & hours: 6day 10hour rotate shift
• Location: Katong (upcoming new outlet)

Requirements:

• Training is provided for food handling and service

Job Scope:

• Sales and serving customers
• Inventory management
• Baking cakes and pastries
• Washing / cleaning dishes and premises
• Keeping premises clean
• Making pancakes (min jiang kueh)
• Any other ad hoc duties

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Introduction:

Hostmost Group of Companies is a leading Marine Radio Communications and Navigation system service provider. Established in 1989, we have expanded our operations globally, providing reliable services to clients across different regions. With 14 wholly owned offices and depots spanning Asia to North America, we pride ourselves on maintaining a strong global service network. At Hostmost Group, we believe in continuous improvement and invest in staff training to stay ahead of industry trends and requirements. Our group is currently expanding and there will be several vacancies available.

Job Descriptions:

Manage sales enquires and process quotations.

Process sales or service orders.

Process draft billings.

Meet up with customers.

Any ad hoc duties as assigned

Requirement:

Diploma & above.

Minimum 2 years of sales or admin experience. Commensurate with experience.

Knowledge of SAP will be an advantage.

Location:

Near Pasir Panjang MRT station (SINGAPORE)

Interested candidates who wish to apply for the advertised position, please send full resume with the following details:

1. Reasons for leaving ALL your employment

2. Current & expected salary

We regret that only shortlisted candidates will be notified.

Education:

Local Polytechnic Diploma (Preferred)

Experience:

Sales: 2 years (Preferred)

Job Types: Full-time, Permanent

Benefits:

Dental insurance

Health insurance

Supplemental Pay:

13th month salary

Performance bonus

Work Location: In person

About the Role:

A team member of RRC (Regional Repair Center) and will be responsible to perform repair of medical endoscopes in RRC. He is also responsible to strictly adhered to the process, safety and quality standards required to repair medical equipment. He also has responsibility to maintain the proper condition of repair workbench as assigned.

Roles and responsibilities:

· Perform repair of medical endoscopes

· Carry out workshop maintenance task assignments

· Ensure compliance with GDPMDS requirements at all times

· Perform 5S in individual and scope repair areas at all times

· Any other duties as assigned

About Olympus:

Our purpose at Olympus is to make peoples’ lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical division that make a positive contribution to society.

Our products are used to capture the medical and diagnostic images of our world, from the microscopic to the endoscopic. They are instrumental in furthering research, and for travelling inside the human body to help diagnose, treat and prevent illness.

Our commitment to customers and our social responsibility is the cornerstone of everything we do.

Why work at Olympus?

At Olympus, we are dedicated to fostering a high-performing culture, a collaborative environment, and enabling everyone to shine. Our common values of Patient Focus, Integrity, Innovation, Impact and Empathy, form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.

Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:

· A competitive salary package including AWS and Variable Bonus

· 18 days of annual leave in your first year

· Health and Wellbeing initiatives (Annual Medical Checkups, Flu Vaccinations, Dental benefits, and Employee Assistance Programs)

What we are looking for:

· Diploma or ITE in Engineering / Biomedical Engineering

· More than 3 years of Medical Equipment service provision

· Personality: Team Player, meticulous and organized

· Traits: Steady hands and keen eyes to handle delicate components

· Electrical & Mechanical soldering skills

· Require critical thinking and problem solving skills

· Good with Microsoft Office

Apply Now:

To submit your interest in this opportunity, select “Apply for this job”.

In the meantime, follow us on:

· LinkedIn - Olympus APAC

· Company website - www.olympus.com.sg