Job Highlights

• Lunch & Company Transport Provided(i.e., Lakeside,Boon Lay & Woodlands)
• Attractive Bonus Scheme
• 5 days’ work week(i.e., 8.30am to 5.30pm)

Job Responsibilities:

• To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
• To perform billing and ensure the accuracy of the invoices raised
• To perform data entry into the respective systems in an accurate and timely manner
• To attend to customers’ requests or calls in a timely and professional manner
• To perform filing when the job is completed
• To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
• To provide the necessary training and guidance to his/her assigned buddy
• To do up any reports as and when assigned to by the Customer
• To assist in extracting of information as and when required
• To verify contractor’s invoices as and when required
• To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
• Acquire a thorough understanding of key customer needs and requirements
• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
• To assist in sending out quotations if assigned by Account Manager or Customer Service Manager and escalate to Account Manager or Customer Service Manager when in doubt
• To assist the Lead for any tasks assigned to from time to time

Key Competencies(Logistics Service)

• Well verse in handling and managing Transportation, Coordination with operations team, License/Bonded/DG Warehouse Inventory and activities.
• Able to co-ordinate well with Singapore Customs on any related matters
• Meticulous and experience in different type of permit declaration – License/Bonded/DG clearance permit declarations.

Job Requirements:

• GCE ‘O’ Level or relevant education qualifications
• Entry-level/no working experience are welcome to apply and training will be provided
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)

Looking for a rewarding career that fits your schedule? Join our team of award-winning bus captains and Operations Team!

We are looking for responsible shuttle bus drivers(40 seaters) to provide outstanding service in transporting people between various places. Candidates will be assigned between 2 shifts(about 6.00am-3.00pm, 3pm-12.00mn) Mon-Sun(including PH) on a rotational shift basis. Do note that special arrangement is needed before starting on this job, therefore it comes with a 2-year contract and an additional $10k joining bonus.

The main duties of a bus captain are as follows:

· Pick up and drop off passengers at designated locations

· Follow a planned route according to a time schedule

· Ensure that the trips stay on schedule

· Ensure the safety of passengers both onboard the bus and when alighting

· Obey traffic laws

· Follow procedures to ensure passenger safety

· Keep passengers and other road users safe

· Crowd management skills

· Perform basic maintenance (check the bus tires, lights, and oil)

· Keep the bus clean and presentable to the public

· Report all incidences and traffic disruptions to HQ

· Will be required to work on Sat/Sun/PH

Candidates should have a valid Class 4 driving license and Bus Driver's Vocational License.

• Respond to daily requests for quotes by preparing and submitting prices for customers in a timely manner
• Monitor Purchase Order and ensure correct pricing before submitting to fulfillment team
• Provide good customer service and respond promptly to customer inquiries and concerns
• Support administrative tasks, such as invoicing
• Ability to prioritize tasks and self-manage daily workload
• Adhoc duties as assigned by Manager

• Issue quotation for all Refuse Handling Equipment and & Refuse
  Collection Vehicle, repair jobs.
• Email comprehensive maintenance quotation to customer and process renewal.
• Pass documents for billing to accounts department promptly.
• Assist maintenance and service team on documents.
• Reply to emails for breakdowns and repair jobs, promptly.
• Prepare and scan maintenance checklist monthly email to customer.
• Maintaining E -copies documents in the server and filing hardcopies.
• Prepare labour costing for accounts department, twice monthly.
• Update and check the maintenance schedules are completed.
• Coordinate with the technicians on the servicing schedules.
• Provide technician with details to attend emergency breakdown.
• Updating store on withdrawal of items under job numbers.
• Issue material/operation form, to purchasing department to order items, locally.
• Liaise with oversea suppliers for spare parts and follow up for shipment delivery.
• Perform ALL other service and maintenance administration for the Head of Service Department / Service Executive

• Support customer inquiries and troubleshoot complaints via various means (Emails/ Calls/ WA) in a timely manner
• Understand & explain company’s product and provide appropriate recommendations
• Provide prices and prepare quotes for customers
• Update and maintain accurate records of customer interactions / databases
• Proactively monitor customer’s orders and resolve issues before it becomes critical
• Work collaboratively with other departments to deliver customer’s request(s)
• Build, maintain good relationship with our customers and suppliers and ensure high customer satisfaction

Job Requirements:

• Excellent communication and interpersonal skills (Able to speak proficiently in different language)
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team

Customer Service Specialist

Job Responsibilities:

• Key focal point in coordinating customer’s logistical needs and interfacing with operation.
• Good understanding of customer’s business model and operational program.
• Attain good knowledge of the terminal's infrastructure and facilities.
• Maintain a high-quality service level to all parties.
• Manage the customer’s expectations.
• Handle customer’s complaints or inquiries.
• Responsible for the planning, scheduling and co-ordinate daily activities for all customers with optimization and anticipation.
• Orders creation for executing operations into the stock accounting system.
• Communicate effectively with the Operations Department
• Monitor the progress of activities and the completion time to ensure and efficient planning of the next operation.
• Attend to changes and amendments required by customers (including after office hours).
• Attend to and troubleshoot issues or problems raised by Operations (including after office hours).
• Assist with any re-documentation.
• Prepare picking list.
• Prepares updates and monitors stock and orders in the system.
• Co-ordinates the daily operations activities
• Monitors the arrival and collection of shipment and liaises with forwarder on any late or delayed arrival and collection.
• Ensure data integrity for all inventory transactions updated in the system.
• Liaison between clients and warehouse staff on all goods receipts and goods release.
• Arranging and monitoring of goods collection and delivery.
• Perform system inventory reconciliation, weekly cycle count and stock-take.
• Ensure relevant documents are generated for all updates of activities and rates in the system
• Troubleshoot root causes for any inventory variances and assist in the formulation of appropriate preventive actions
• Prompt response to queries and ensure proper follow-up for any outstanding queries
• Assist in the investigations of service issues and ensure actions are undertaken to close off all issues with customers.
• Proactively seek improvement opportunities to improve current operations which can enhance the order processing turn-around time
• Compliance with ISO, GMP/GDP Guidelines
• Ensure the team adhered to ISO procedures, local authority regulatory guidelines on Good Manufacturing Practice (GMP) / Good Distribution Practice (GDP) as well as the client's Regional Quality System in Inventory Management
• Any other tasks/projects assigned by the immediate manager.

Invoicing

• Assist with weekly and monthly invoice generation
• Assist with generating and checking the accuracy of invoicing report
• On-time Administration of Billing and Reporting to customers

Reporting

• Assist with generating required monthly KPI reports
• Assist with Customers' weekly and monthly reporting
• Perform reporting of Key-Performance Indexes (KPIs) accurately and on-time

Job Scope:

- Support customer inquiries and troubleshoot complaints via various means (Emails/ Calls/ WA) in a timely manner
- Schedule arrangement for after sale servicing works & follow up through reminder calls or email
- Review the service/maintenance reports and verify all findings, risks and recommendations
- Respond to customer inquiries on repairs, spare parts, and other services
- Offering and sales of repairs, retrofits & spare parts
- Provide prices and prepare quotes for customers
- Update and maintain accurate records of customer interactions / databases
- Proactively monitor customer’s orders and resolve issues before it becomes critical
- Work collaboratively with other internal departments to deliver customer’s request(s)
- Build, maintain good relationship with our customers to ensure high customer satisfaction

Job Requirements:

- Excellent communication and interpersonal skills (Able to speak proficiently in different language)
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team

• Up to S$2.2K Basic+OT pay+shift allowances+gd perks!
• Good company to work for / Transport provided for late/night shifts!
• Many vacancies! / Immed Start! / S$5K Joining Bonus!

Our client is a one of the largest aviation MNC.

Responsibilities:

• Oversee and lead a team in managing daily operations, making final decisions on matters of importance to ensure a positive passenger experience and satisfaction.
• Guide, develop, motivate, and mentor both new and existing staff, maintaining the highest service, grooming, and discipline standards.
• Ensure compliance with safety, security, and standard operating procedures of the company, airlines, and airport authorities.
• Additionally, assist the Duty Manager in daily deployment based on agreed service standards with the airlines and airport authorities.

Requirements:

• Diploma in any disciplines.
• Has customer service related experience in airlines operations
• Able to work on rotating shift (6 day work week, rotating shift (can be am, pm or night)

Other Information:

• Working Hours: Rotating shifts (6 days)
• Location: Changi Airport (transport is provided for late/night shifts)
• Up to S$2.2K Basic+shift allowance+gd perks+OT claims
• S$5K Joining Bonus!

To apply please click on the LOGIN TO APPLY button with the following details inside your resume for faster processing:

• Reason for leaving
• Last drawn Salary
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Jiang Yiang Dong

EA License | 14C7092

EA Registration Number | R1105012

Processing bill of ladings, commercial invoice, packing list and other shipping related documents. Declare tradenet permits, liaising with customers, shipping companies, local vendors and overseas counterparty. Manage entire end to end shipment arrangement.

Provide customer service support to sales department.

Email resume to [email protected] or call 62643988 ext. 209 (Poh Lin).

Job Responsibilities:

• Key focal point in coordinating customer’s logistical needs and interfacing with operation.
• Good understanding of customer’s business model and operational program.
• Attain good knowledge of the terminal's infrastructure and facilities.
• Maintain a high-quality service level to all parties.
• Manage the customer’s expectations.
• Handle customer’s complaints or inquiries.
• Responsible for the planning, scheduling and co-ordinate daily activities for all customers with optimization and anticipation.
• Orders creation for executing operations into the stock accounting system.
• Communicate effectively with the Operations Department
• Monitor the progress of activities and the completion time to ensure and efficient planning of the next operation.
• Attend to changes and amendments required by customers (including after office hours).
• Attend to and troubleshoot issues or problems raised by Operations (including after office hours).
• Assist with any re-documentation.
• Prepare picking list.
• Prepares updates and monitors stock and orders in the system.
• Co-ordinates the daily operations activities
• Monitors the arrival and collection of shipment and liaises with forwarder on any late or delayed arrival and collection.
• Ensure data integrity for all inventory transactions updated in the system.
• Liaison between clients and warehouse staff on all goods receipts and goods release.
• Arranging and monitoring of goods collection and delivery.
• Perform system inventory reconciliation, weekly cycle count and stock-take.
• Ensure relevant documents are generated for all updates of activities and rates in the system
• Troubleshoot root causes for any inventory variances and assist in the formulation of appropriate preventive actions
• Prompt response to queries and ensure proper follow-up for any outstanding queries
• Assist in the investigations of service issues and ensure actions are undertaken to close off all issues with customers.
• Proactively seek improvement opportunities to improve current operations which can enhance the order processing turn-around time
• Compliance with ISO, GMP/GDP Guidelines
• Ensure the team adhered to ISO procedures, local authority regulatory guidelines on Good Manufacturing Practice (GMP) / Good Distribution Practice (GDP) as well as the client's Regional Quality System in Inventory Management
• Any other tasks/projects assigned by the immediate manager.

Invoicing

• Assist with weekly and monthly invoice generation
• Assist with generating and checking the accuracy of invoicing report
• On-time Administration of Billing and Reporting to customers

Reporting

• Assist with generating required monthly KPI reports
• Assist with Customers' weekly and monthly reporting
• Perform reporting of Key-Performance Indexes (KPIs) accurately and on-time

What You will do:

• Support ESG Reporting and Program Metrics: Assist in gathering data and reporting on ESG metrics, ensuring alignment with ChampionX’s overall ESG strategy.
• Assist in ESG Governance Strategy: Contribute to the development of ESG governance processes, including documentation creation and process standardization.
• Research and Provide Insights for ESG Supplier Strategy: Support research efforts and provide input on potential opportunities for enhancing the ESG supplier strategy.
• Identify Opportunities for Process Improvements: Assist in identifying and recommending improvements in ESG-related procurement processes.
• Support Compliance with Procurement Policies: Ensure adherence to procurement policies and fair business practices while sourcing products and services at the best value.
• Engagement and Stakeholder Involvement: Assist in engaging stakeholders, resolving issues, and coordinating with sourcing teams, business leaders, and legal/risk partners to ensure smooth procurement processes.
• Contribute to Sustainability Objectives in Supplier Selection: Help develop and track sustainability objectives for supplier scorecards using relevant metrics and industry best practices.
• Collaborate with Procurement Team: Work with the procurement team to enhance sustainability and ESG considerations during supplier evaluations and contract negotiations.
• Support Sustainability & ESG in Sourcing: Assist the procurement team and key stakeholders in incorporating sustainability & ESG principles into strategic sourcing and supplier relationship management.
• Participate in Special Projects: Engage in special projects and stretch assignments, providing support as needed.

Minimum Requirements

• Degree in Business, Engineering, Sustainability, or Procurement
• Relevant procurement experience, whether gained from clients, contractors, or consulting organizations.
• Familiarity with key responsible sourcing areas, including human rights, environmental impact, health and safety, anti-bribery and corruption, labor practices, and other socio-economic considerations.
• Knowledge of ESG legislative and regulatory environments is desirable but not mandatory.
• Confident and able to work independently without the need for constant supervision.
• Experience working with SAP or other ERP systems in a procurement or shared services environment. Good IT skills and a strong interest in tools, systems, data, and numbers.
• Proven ability to manage and deliver multiple projects, tasks, and initiatives simultaneously.
• Motivated and focused on achieving results in a fast-paced environment.

The Career Service Executive plays a key role in profiling learners, assessing career readiness, and facilitating their transition into the workforce. This role involves conducting career readiness assessments, organizing workshops and sessions, and tracking learner engagement and career outcomes.

Key Responsibilities:

1. Career Readiness Assessment:

· Evaluate and profile learners based on their career goals, skills, and industry interests.

· Maintain up-to-date records of learner profiles for targeted career support.

· Identify suitable learners for freelance Classroom Support roles and other job opportunities and extend invitations.

2. Career Assistance Workshops and Sessions:

· Plan and deliver career workshops focused on job readiness, resume building, and interview preparation.

· Organize one-to-one career advisory sessions, providing learners with personalized guidance to support their learning and career development journey.

3. Engagement and Career Outcome Tracking:

· Track learner participation and engagement in career services activities.

· Monitor and report on career outcomes, including job placements and learner progression.

· Provide follow-up support to ensure learners achieve their career objectives.

Qualifications & Requirements:

· Minimum educational attainment of Diploma.

· Strong interpersonal, communication, and problem-solving skills.

· Proficient in both written and oral communication.

· Experience in career services, talent development, or workforce planning.

· Familiarity with resume building, interview techniques, and career development strategies.

· Ability to work effectively with diverse populations and tailor services to meet individual needs.

· Commitment to maintaining professional ethics and standards in career services.

· Career coaching certification or qualification is a plus.

Key Skills:

· Relationship management

· Communication, presentation and coaching skills

· Market research and analysis

Permanent, Full Time

We are seeking candidates with:

· A diploma/degree in Marine & Offshore Engineering, Mechanical Engineering, or Electrical Engineering.

· At least 2 years of experience in Engine Repair & Maintenance.

· Fresh graduates are welcome, and the company will provide training.

Roles & Responsibilities

· Perform the repair, maintenance, or overhaul of marine diesel engines 2 & 4 stroke under the supervision of Engineer / Technicians.

· Comply with all the requirements to carry out the jobs in the shipyards or anchorages.

· Lifting and shifting heavy components of engine back to the workshop for repair/reconditioning and vice-versa.

· Ensure prompt response and smooth communication with the customers

· Perform other tasks as may be assigned by the Operation Manager

Job Requirements:

· Relevant marine / mechanical / engineering qualification

· Hands-on experience in trouble-shooting, maintenance and repair is an added advantage

· Candidates with no experience may apply as apprentices as training will be provided

· Willing to work in a shipyard/anchorage environment

· Able to work overtime as and when needed

An attractive remuneration package and career growth opportunities await the successful candidates. Interested applicants are invited to email with detailed resumes indicating their current and expected salary.

Looking for a rewarding career with career progression? Join our team of award-winning bus captains and Operations Team!

We are looking for responsible bus captains(40+ seaters) to provide outstanding service in transporting people between various places—including schools, factories, and offices. Choose from 5 days or 6 days duty. Outstanding captains will be promoted to lead teams/projects, and even join the operation team.

The main duties of a bus captain are as follows:

· Pick up and drop off passengers at designated locations

· Follow a planned route according to a time schedule

· Ensure that the trips stay on schedule

· Ensure the safety of passengers both onboard the bus and when alighting

· Obey traffic laws

· Follow procedures to ensure passenger safety

· Keep passengers safe

· Perform basic maintenance (check the bus tires, lights, and oil)

· Keep the bus clean and presentable to the public

· Report all incidences and traffic disruptions to HQ

· May be required to work on Sat/Sun/PH, depending on your allocated trips and your desired income levels

Candidates should have a valid Class 4 driving license and Bus Driver's Vocational License. Heavy vehicle parking will be provided where available.

Job Description & Requirements:

• PC / Notebook / AIO system diagnostic.
• Assist and advising customer the best solution for their repair / upgrade / customization.
• Handling of hardware and software installation.
• Training will be provided.
• Basic Salary + High Commission + Variable Performance Bonus
• 5 days/6 days work week
• Medical Benefits
• Staff Purchase Discounts

Job description

Key Job Responsibilities:

• Create new service project job number in ERP.
• Assess the customer request and offer advice on the right solution depending on the maintenance contract / warranty.
• Collaborate with the Field Service Engineers’ / Supervisor to determine the number of hours, personnel, and parts and equipment needed for service visits.
• Prepare job order and vessel schedules to Service Engineers with complete work instruction of the assignments and process everything in the relevant systems.
• Hold a debriefing with the Service Engineer(s) regarding the work schedule.
• Inform customers of service work progress and handle all communication related to services requests with customers.
• Ensure proper documentation of work done & manage invoice settlement without delay.
• You approach customers proactively to optimize the order book.
• Assist Manager draft quotation to customer’ enquiries and manage all customers' enquiries professionally and timely. (e.g. sending service reports and other documents follow up etc.).
• Provide project management support to service managers to assist in managing service projects, attend customer meetings etc.
• Partner with the Sales Department for possible sales opportunities.
• Ensure compliance with health, safety & environment regulations.
• Other duties and responsibilities as assigned by the department.

Authorities

• Point of contact for customer requests, scheduling & dispatching service technicians, assessing the urgency of the customer's call.
• Calculate, prepare, and send out service quotations and technical proposals and ensure that enquiries are turned into job orders.
• Manage service work hours optimally so that there are no excess manhour billings.

Minimum Qualifications and Experience:

• Bachelor’s degree / Diploma in Electrical, Electronics / Automation, and instrumentation Engineering.
• Must possess 2-3 years of experience in the service coordination roles.
• Excellent academics and technical knowledge in marine field.
• Should be able to read, write & speak in English.
• Excellent communication skills.
• Computer proficiency, MS Office (Word, Excel, PowerPoint), ERP (SAP) are advantages.
• Required to work beyond normal office working hours

Job Responsibilities: -

1. Supervise motor inspection and overhaul service work to ensure efficient and effective maintenance work, compliance with safety regulations and quality standards.

2. Conducting motor assembly, testing, and problem solving. Determine the motor status based on test results and issue motor test reports.

3. Improve work method, quality management systems, and workflow to enhance maintenance processes.

4. Provide technical support for motor pre/post-sales activities, including technical knowledge training for customers, ensuring customer satisfaction.

5. Develop and implement motor inspection, maintenance, and diagnostic plans for products, providing field technical guidance and process supervision.

6. Perform motor fault diagnosis, including vibration analysis, temperature monitoring, electrical testing, and insulation checks, etc.

7. Analyze and resolve motor-related problems to ensure optimal performance and reliability.

8. Train and upgrade the skills of workers in motor maintenance processes, including testing, assembly, insulation, repair, etc.

Requirements:-

1. Degree in Electrical Engineering or related field (preferred). Hands-on experiences in motor overhaul maintenance and technical support.
2. Possess years of experiences in motor repair and testing, diagnostics and troubleshooting.
3. Familiar with the maintenance, overhaul and testing of various high-voltage and low-voltage motors.
4. Preferably with class-3 driving license.

Job responsibilities

• Independent worker and able to handle difficult cleaners
• Ensure all timesheet for all commercial sites are filled
• Ensure all site SOP are met accordingly to client's requirement
• Planning, executing and implementing new SOP to ensure cleaners are following
• Draft out timetable and duties for individual site cleaner to adhere
• Ensure smooth operations flow across all sites
• Site visit meeting with customer bi-annually to ensure customer satisfaction and gather client's feedback
• Ensure all stocks for the necessities are replenished at all time
• Maintain good relationships with clients
• To adhere to any adhoc jobs required by the company

Job Descriptions

• Schedule maintenance activities for chillers systems, keeping track of maintenance works with follow up actions for chillers.
• Ensure all maintenance works are carried out according to prescribed checklist and schedule
• Responsible for testing & commissioning/ fine tuning of new chiller with minimal guidance, such as coordinate project execution at site, witness FAT and conduct SAT to ensure the chiller operating conditions according to target performance.
• Ability to interpret as-built documents, schematic drawings, technical documents as well as analyze operating data from chillers and know how to identify and repair any issues that arise.
• Responsible for on-site management of the chiller overhaul/ repair works and supervise subcontractor work; effectively control the service quality and progress.
• Preparation of service report for each service assignment.
• Assuage dissatisfied customers on service issues such as provide prompt and effective resolution to technical problems on chiller and recommend preventive measures.
• Preparation of risk assessments prior and ensure safety procedures and conduct during service and repairs.
• To ensure all works carried out safely and/or in accordance with safety procedures.
• Any other tasks, when required by Department Manager.

Job Requirements

• Minimum ITE Certificate with Merit in Engineering or Diploma in Mechanical Engineering.
• Minimum 3 years of relevant chiller experiences.
• Preferably Singaporean or SPR
• Able to guide and troubleshoot HVAC faults especially modular screw chillers, centrifugal chillers and absorption chillers.
• Good communication skills both verbal and written as well as preparing service reports.
• Has a good safety mindset and displays good WSH behavior.
• Short term working at overseas maybe required.

Benefits

• 10days AL
• AWS
• VB depending of the team and company performance
• Transport allowance

Working Hours

• 5 days (9am to 6pm)
• Monday to Friday
• ※ Most of the time they are outside of the office

Qualification:

-Degree in Electrical.

- 3-5 yrs experience at Electrical Equipment.

Job Description:

- project management: Liaise with contractor to set up charger including Router , LAN or SIM. Link API to platform.

- ⁠Repair & maintenance Troubleshooting , replacement of parts, liaise with factory; logging & data retrieval.

- ⁠planning & leads a team for charger maintenance. Offer service to customer.

- ⁠Apply LTA technical requirements .

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

Summary

This TS&D specialist will play a key technical role in supporting the growth of the business under Packaging and Specialty Plastics of the Dow Chemical Company in different countries of SEA. The role is to be part of Dow’s cutting-edge technology development and resolve current and future scientific difficulties in material science.

Key responsibilities

1. Provide technical solutions

• Focus on client-side application development and technical support.
• Propose solutions to resolve internal and external technical issues related to the Packaging and Specialty Plastics business.
• Identify gaps of existing products and technology, help develop new products by working closely with R&D experts.

2. Interface with Customers

• Cultivate and maintain customer intimacy by interacting with customers on a regular basis. Work closely with sales counterparts to develop and solidify relationships with customers.
• Responsibilities include: visit customers, provide technical consultation and troubleshooting advice, coordinate test samples and results, documentation, technical presentation and lab results analysis.

Experience qualifications

• Master’s degree or above who graduate in 2024 or 2025, Major in Polymer Science and Engineering, Material Science, Chemistry, Chemical Engineering or other relevant disciplines.
• Proven track record of customer issue resolving and technical troubleshooting.
• Fundamental understanding in the general area of polymer science and engineering, e.g. polymer chemistry, polymer physics, polymer processing and rheology, polymer characterization etc.
• Research Experience on plastic film or sheet formulation, process and application in packaging materials will be preferred.
• This role requires good English reading, writing and speaking. Chinese and Bahasa capability is a plus.

Soft skills qualifications

• Self motivated, proactive and confident. Possesses customer-oriented mentality. Can-do attitude.
• Can drive a project from beginning to the end under proposed time frame. Can set timeline and prioritize multiple projects.
• Strong interpersonal skills. Work comfortably in a team setting. Able to motivate and positively influence team members.
• Good writing and presentation skills.
• Travel about 30% of work time.

Dow will assist candidate to apply Singapore Work Pass if required but result subjects to Singapore MoM's review.

SERVICE TECHNICIAN (5 Day / West)

Job Type : Full-Time

• Travel Opportunity
• Training Provided
• 5 Days Work Week

Responsibilities :

• Have a passion to carry out trouble-shooting and maintenance works.
• Love the satisfaction after solving difficult machines.
• Willing to do hands-on work
• Willing to do brazing work
• Any other adhoc duties as assigned

Requirements :

• Candidate must possess at least Secondary School / "O" Level, Professional Certificate / NiTEC, Diploma / Advanced / Higher / Graduate Diploma in Engineering (Industrial), Engineering (Mechanical), Engineering (Mechatronic / Electromechanical) or equivalent.
• Required Language(s) : English
• Required Skill(s) : Aircon, Refrigeration, Chiller, Mechanical, Vacuum Pumps, Water Pumps, Scrubbers or Chillers.
• Able to travel on short notice
• Possess valid driving license (optional)
• Only Singaporean / SPR / Malaysian may apply.

Interested candidates who wish to apply for the advertised position, please send to us your resume via APPLY NOW

Email : [email protected]

We regret that only shortlisted candidates will be notified.

Join a dynamic education provider leading the way in Robotics, STEM, Coding, and Artificial Intelligence.

We are looking for an Education Centre Customer Service Executive to manage daily operations at our Jurong East education centre, with occasional support at our Punggol branch.

This role is ideal for someone who enjoys assisting students and parents in a tech-forward environment.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: We handle the logistics while you focus on presenting your best self.
• Clear Communication: Timely updates and guidance throughout the application process.
• Personalized Advice: Leverage our expertise to highlight your strengths and secure the role.

Key Responsibilities:

• Manage walk-in, phone, and email enquiries from students and parents.
• Maintain accurate records and documentation.
• Support the scheduling of classes and handle administrative tasks.
• Assist trainers and ensure coordination between staff and students.
• Occasionally travel to other branches for meetings or to cover staff.
• Work on weekends, as these are our busiest days.

What We’re Looking For:

• Excellent customer service skills and a positive, approachable attitude.
• Strong organizational skills and the ability to multitask.
• Proficiency in English (spoken and written).
• Experience in customer service or admin roles is a plus.
• Familiarity with MS Office (Word, Excel) and Google Drive.
• Willing to work on weekends and travel between centres when needed.

Working Hours:

• 5½ Day Work Week:Weekdays: Monday, Thursday, Friday (1:00 PM – 8:00 PM); Tuesday (1:00 PM – 4:00 PM).
  Weekends: Saturday & Sunday (8:30 AM – 6:00 PM).
  
• 1-Hour break on weekends and 30-minute breaks on weekdays (except Tuesday).

Why Join Us?Be part of a team where your customer service skills are valued and where you can make a real difference in students’ lives.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Join Our Friendly Team!

STOREFRIENDLY is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our clients are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access self-storage.

The Group expanded rapidly since its inception in 2019 and now has branches in Paya Lebar, Ubi, Bedok, Bukit Merah, Leng Kee and Clementi. To complement its suite of self-storage solutions, the Group also added moving services, wine self-storage and co-working spaces to our product offerings for customers.

The Group recently acquired its 5th building, Storefriendly Jurong East and is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

CUSTOMER SERVICE OFFICER

Highlights

• 9 am to 6 pm (no shift) - suitable for candidates with family or study commitments.
• Company will consider posting to most convenient branch for candidate.
• Attractive basic salary, allowances and performance incentives.
• Company structure facilitates career progression and job specialisation.

The Job

• Helping customers on-site to select suitable storage units, service and/or merchandise
• Process rental / renewal agreements, collect payment and maintain timely and accurate records
• Help customers to resolve requests or issues with their storage
• Check, report and follow-up on any maintenance issues required in the branch you are in-charge of.
• Prepare and submit reports as required

At Storefriendly, we believe that customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for :

The Candidate

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 year working experience, especially if in sales/customer service and can start work immediately.

If you're a people person who loves helping others, then we want to hear from you! Write in now and tell us about yourself, expected salary and earliest availability.

• Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
• Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
• Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
• Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
• Managing and overseeing the dealership's workflow and schedule.
• Calling customers to advise them about service changes or car pick-up times.
• Maintaining positive customer relationships to ensure repeat business.
• Ensuring all details on services rendered and costs are related to customers and processing their payments.
• Provide Excellent Customer Service by attending to drivers’ complaint as per feedback emails from drivers’ dialogue
• Compiles workshop monthly KPIs performance reports with submission to all projects.
• Conducts monthly meeting with our sub-contractor to review contractual performance
• Attends all projects’ co-ordination meeting to present monthly workshop KPIs and discuss on taxi issues
• Liaising with service technicians about parts ordering and ensuring parts are available when needed.

Requirements:

• An associate's Degree in Mechanical or a related field may be advantageous.
• Experience in the automotive field may be advantageous.
• A strong understanding of automotive technology and the automotive industry.
• Proficiency with industry-specific software.
• Excellent customer service, interpersonal, and communication skills.
• Strong organizational, decision making, and problem-solving skills.
• The ability to communicate with mechanics, customers, and management.
• 6 Days work ( Monday to Saturday)
• Work location : Jurong West
• Working Hour : 7:30 am – 5:15 pm
• Shift work required