• Act as the main contact point for Customers, Distributors and Area Sales Manager.
• Ensure accuracy and timely processing of all sales quotation, all customer enquiries & oders.
• Support issuing purchase order and coordinate with overseas factories for order fulfillment.
• Communicate changes of orders of delivery times and provide order updates to customers when necessary.
• Debit or credit notes issuance and follow up.
• Support Area Sales Manager in their interaction with customers.
• Candidate must possess at least Profesional Certificate / NITEC, Diploma/Advanced/Higher/Graduate Diploma in any field.
• At least 3 Years of working experience in the related field is required for this position.
• Required Skill(s): SAP
• Preferably Executive specialized in Sales/Logistics/Supply Chain Coordination or equivalent.

Responsibilities:

• Perform servicing of Trane chillers & other HVAC equipment
• Carry out corrective and preventive maintenance for chillers and related equipment
• Have basic knowledge of overhaul & start up jobs on Trane chillers
• Liaising with customers to resolve complaints cases
• Coordination with vendors and contractors in job coordination
• Assist or involve in schedule planning & prepare technical analysis reports for management’s review
• Ensure all works carried out in accordance with the specified quality and EHS standards
• Any other duties as deemed necessary from times to times

Requirements:

• NITEC/ Diploma/ Degree in Mechanical, Electrical, Electronic Engineering or equivalent
• Relevant experience in Chiller Systems/ Air-conditioning
• Positive attitude

Responsibilities:

1. Act as customers’ representative. Operate as the lead point of contact for any and all matters specific to the customers

2. Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts

3. Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers

4. Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering

5. Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships

6. Encourage customer growth and loyalty to the company through continuous support and customer assistance.

7. Resolves customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.

8. Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.

9. Understand customers / Vertical Market Needs and determines pricing and selling strategies.

10. Prepares and reviews contract terms and conditions

11. Presents the proposal to the customer.

12. Provides marketplace feedback, including competitive information, customer expectations, industry trends, etc.

13. Other relevant duties as assigned

Requirements:

1. Bachelor's degree in engineering with at least 2 years’ relevant sales experience

2. Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.

3. Ability to read, analyze, and interpret engineering documents. Ability to respond effectively to the most sensitive inquiries or complaints. Read and comprehend instructions, correspondence, and memos.

4. Ability to define problems, collect data, establish facts, and draw valid conclusions.

5. Driven to delight the customer with options/offerings to meet their needs.

6. Is willing to learn new options/offerings and upgrade their skillset to better serve customers

Job Responsibilities

• Answer customer enquiries and resolve customer issues in an efficient and timely manner.
• Providing information about products and services,
• Taking orders & processing payments
• Addressing complaints
• Troubleshooting technical issues
• Handling warranty claims
• Administrative tasks such as documentation

Requirements

• Excellent communication skills
• Effective listening skills
• Knowledge in the automotive industry would be beneficial

Responsibilities

· Responsible for providing preventive maintenance service for BMS (Building Management System)

· Carry out troubling shooting, analyzing and rectification of the system on time

· Support client with system operation and recommendation for improvement

· Data analyzing and determination of the system operation status

· Response client’s request and attend the issue in short notice

· Supervise subcontractor to carry out the work safely

· Provide the assistance to colleague and mentoring actively

· Ensure all works carried out in accordance with the specified quality and EHS standards

· Prepare and submit quotations, including material, labor, and scope of works

· Perform replacement/repair, fit out works/A&A for existing BMS site

· Perform weekly standby on rotation schedule

· Perform calibration and verification of BMS sensors annually

· Provide sales support BMS service and site survey

Requirements

· Diploma/ Degree from a recognized technical institute

· Hands on experience in BMS Control System

· Hands on experience in programming languages and logic gates

· Familiar with digital fundamental

· Knowledge on basic networking

· Strong customer management & problem solving skills

· Excellent communication & presentation skills

· Skilled in the use of MS office

· Knowledge on ACMV system

Job Summary

The individual must possess a passion to champion service excellence. He/ she is supporting the hotel’s learning and development function and will be committed to cultivating a strong service culture with the hotel division.

Primary Responsibilities

• Involve in learning design, conduct research and generate insights for the development of learning materials for learning programs (e.g. case studies, guests’ feedback)
• Conduct stand-up training and webinars (e.g. New employee orientation, Product knowledge training)
• Conduct and facilitate learning tours
• Manage day-to-day Learning & Development administration and operations
• Support the end-to-end coordination of Learning & Development programs, including general training execution (from pre-training, during training and post training)
• Co-owns/develop customized learning roadmaps and content with Corporate L&D team
• Assist to prepare learning materials such as presentations and guidelines
• Staying updated on the latest product knowledge in Resort World Sentosa and Sentosa Island to create relevant quizzes for team members.
• Create, maintain, and monitor the progress of learning and coaching plans
• Other ad-hoc duties as assigned

Requirements

• Effective communication and interpersonal skills
• Fast learner with strong time management skills to meet deadlines
• Detail-oriented and well-organized in a dynamic work environment
• Possess a can-do attitude
• Comfortable working independently and in a team
• Comfortable in public speaking
• Proficient in Google and Microsoft Office products such as Excel and PowerPoint

This position reports to the Head, Customer Service and will be responsible for creating and sending of invoices to customers, and maintaining the sales database.

Job Responsibility:

• Coordinate, and process confirmed orders.
• Debt collection
• Preparing invoices, Credit Notes, Debit Notes, Statements of Account for customers when needed.
• Raise PR and coordinate with some local supplier.
• Check pending orders, track incoming shipments with purchasing, coordinate with the warehouse, logistics, and workshop teams, and ensure timely delivery to customers.
• Follow up on goods temporarily withdrawn for various reasons.
• Occasionally source freight forwarders for competitive rates and arrange export shipments, and handling imports as well.
• Assist with administrative tasks

Qualifications:

• Diploma or its equivalent
• At least 3 years relevant experience in Sales Coordination will be an advantage
• Proficient PC literacy
• Good interpersonal and communication skills

Job Requirements

1. ITE Higher NITEC or GCE "O" Level education. Diploma Holders are welcome

2. Experience in Customer Service or Sales Admin support will be an advantage

3. Customer Service Oriented

4. On-The-Job Training provided

Job Duties and Responsibilities

1. As part of the Sales Admin Support Team, you will process customers order for products such as preparing Sales Invoices, Sales Order reports for Production and other reports.

2. Answer phone calls from customers regarding order requests, enquiries, feedback and concerns.

3. Perform data entry work, such as posting transactions into accounting system, confirm invoices due for payment by customers, process monthly statement of accounts to customers.

4. Update customer information, reports to support Sales Team.

5. Conduct Stock-Take and Update Inventory Movement Records for assigned products.

Benefits & Other Information

Basic Salary - $2,400 to $3,300 per month

6 Months Probations

AWS /13th month Salary

Medical Benefits, Annual Leave, Medical Leave

5 Working days per week

Rest on Sunday and Public Holiday

Working Hours - 8 am to 5 pm (Mon to Fri)

Working Location at 3 Tuas Bay Walk

Company Transport Pick-up Point – at Chao Chu Kang MRT and Boon Lay MRT station

Job Description

• Handling of incoming requests/enquiries from customers via telephone, email, online chat, or any platform to provide support and information on buffet menu or service.
• Uses knowledge of buffet order, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff.
• Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
• Resolves problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or servicing; following up to ensure resolution.
• Liaise with delivery team to address customer request and concerns with regards to delivery.
• Performing general administrative tasks
• Performs other related duties as assigned.

Requirements

• High school diploma or equivalent.
• Communication skills - ability to communicate to all organisation levels in English & Mandarin to communicate with Mandarin speaking counterparts.
• Customer service experience required.
• Excellent communication skills including active listening.
• Knowledge of, or ability to learn, product, service, or area of customer service specialization.
• Able to work on weekend and public holidays (when necessary)
• 5 days work week with rotating shift, have to cover one weekend per month
• Attractive incentives

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

This position is for a Field Service Engineer who ensures that customers receive timely, efficient, and effective support to maximize the performance and longevity of the products or systems. When issues arise, service engineers diagnose problems, identify the root causes, and develop solutions to rectify them. This often requires a combination of technical expertise, problem-solving skills, and the ability to work under pressure. Provide technical support to customers, answering queries, offering guidance on product usage, and resolving issues remotely or on-site. Effective communication skills are crucial for understanding customer needs and explaining technical solutions clearly.

Key Responsibilities:

As a Field Service Engineer, you’ll be responsible for:

• Commission and test of F&G equipment or systems at customer sites globally.
• Diagnose and troubleshoot technical issues remotely or on-site, utilizing problem-solving skills and technical expertise.
• Coordinate with customers to understand their needs and provide effective solutions and support.
• Train customer personnel on the operation, maintenance, and troubleshooting of equipment.
• Collaborate with cross-functional teams, including engineering, sales, and customer support, to ensure customer satisfaction and product improvement.
• Adhere to safety protocols and regulations while working on-site and during travel.
• Provide technical assistance and support to colleagues and customers via phone, email, or video conferencing when not on-site.
• Perform technical tasks in projects (both local and oversea).
• Design the system, such as layout, network, ensure correct powering and redundancy, verify space for all equipment, according to AFS and DEC basic design standards.
• Responsible for project documentation.
• Report eventual problems with products and project execution to Technical Manager.
• Contribute to continuous improvement in the project and report possibilities to Technical Manager.
• Cooperation and follow-up of vendors and sub-contractors.
• Technical contact point with other delivery groups in projects when assigned as the responsible PM within the project
• Assist Technical Manager to prepare proposals.
• Develop a close cooperation with RSM’s to support customers in technical issues.

Requirements

We are looking for people who are meticulous in details and familiar in handling customer databases. If this is you, get in touch.

As a minimum you must have:

• Diploma / Degree in Engineering (Electrical / Electronics / Instrumentation)
• Proven experience as a service engineer, field engineer, or similar role, preferably in an international setting.
• Strong technical aptitude and understanding of mechanical, electrical, and/or electronic systems.
• Proficiency in troubleshooting complex technical issues and implementing effective solutions.
• Excellent communication skills, both verbal and written, with the ability to interact professionally with customers and colleagues from diverse cultural backgrounds.
• Willingness to travel, sometimes on short notice, and work flexible hours as needed.
• Ability to work independently with minimal supervision and as part of a team.
• Knowledge of relevant industry standards, regulations, and safety practices.
• Willingness to undergo background checks and drug screenings as required by employers or customers.
• Ability to adapt to different cultures, climates, and working conditions while traveling internationally.
• Experience and Knowledge of Fire and Gas products.

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Job Description

• Leading and managing the service department, ensuring efficient service delivery and customer satisfaction.
• Building and maintaining solid customer relationships, understanding their needs and providing personalized service solutions.
• Developing and implementing service strategies to enhance customer experience and meet service objectives.
• Monitoring service metrics and analyzing customer feedback to identify areas for improvement and implement corrective actions.
• Hiring, training and mentoring service staff, fostering a high-performance culture and promoting professional development.
• Acting as a point of escalation for complex customer issues, demonstrating good problem-solving skills and resolving conflicts in a professional and effective manner.
• Fostering a customer-centric culture within the service team, emphasizing empathy, professionalism and effective problem-solving.
• Lead and manage the service department, including staffing, training and performance management of service personnel.
• Establish and oversee premium service standards and procedures to ensure consistent and efficient service delivery.
• Monitor and evaluate the service team’s performance, providing regular feedback, coaching and recognition to drive individual and team excellence.
• Ensure timely and accurate completion of service requests, work orders and documentation, maintaining high attention to detail and quality.
• Monitor and analyze service metrics, such as response time, resolution rate and customer satisfaction and take proactive measures to drive continuous improvement.
• Collaborate with other departments to develop and implement strategies to improve customer satisfaction, increase service efficiency and achieve business objectives.
• Prepare and present regular reports to senior management on service performance, key metrics and improvement initiatives.
• Proactively identify opportunities for service improvement, recommending and implementing process enhancements, tools or technologies.
• Stay updated on industry trends, best practices and emerging technologies in the service field, continuously seeking opportunities to enhance knowledge and skills.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

1. Provides administrative support to the Department in implementing and administration of the Company’s HR policies (Recruitment & Selection, Compensation & Benefits, Performance Management, Learning & Development, Talent Management, and Manpower Planning).

2. Assists in preparing Employment Contracts for HR Manager’s approval before submitting to MD’s / GM’s signature.

3. Administers and processes foreign workers’ immigration matters, Work Permit, S Pass and Employment Pass application, renewal and cancellation, foreign workers’ insurance matters, home leave, etc.

4. Assists in the administration of Work Injuries Compensation Act and Retirement and Re-employment Act.

5. Provides administrative assistance in the implementation of Company’s HR policies so that overtime, work on rest days and public holidays are properly implemented.

6. Monitors the utilization and administration of employee benefits e.g. medical, leave, staff insurance and highlights discrepancies to HR Officer / HR Manager for corrective actions.

7. Assists HR Officer in the research to update the Employee Handbook so that it reflects changes in policies government and Company policies.

8. Assists HR Officer to carry out regular research on changes in MOM advisories on employment matters and updates HR Manager, HODs and Directors.

9. Assists in maintaining and updating employees’ personnel files accurately.

Job Details

Location: Mapletree Business City (MRT: Labrador Park)

Working Hours: 5-Days Work Week (Morning + Evening Shift)

Work Type: 8 Months Contract, subject to extension

Salary: Up to $ 2,625 per month + Allowance + AWS

• 18 days Annual Leave
• Training Provided
• Hybrid Work Setting
• 1-month Completion Bonus & Allowances

What you will be working on?

• Assist in helpdesk function for users of the website & application etc.,
• Handle incoming calls from users
• Perform data entry and record management
• Assist users to solve basic technical problems such as password reset
• Other ad hoc duties as assigned

What are we looking for?

• Singaporean only
• Minimum O-Level in any discipline with good command in English.
• Minimum 1 year call centre experience.
• Ability to convey information clearly and concisely, both verbally and in writing.

Interested candidate may apply via email to [email protected] (indicating Job ID J44255 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Carmen Tan Huei Mun | R23115837

ScienTec Consulting Pte Ltd (ScienTec Personnel) |11C5781

As a Service Planner, you will handle all aspects of planned service activities and generating service requests, reviewing job costs and managing field hours and reviewing the service jobs before sending them to invoice. Accuracy is an important detail in this role, as you will supervise technicians and facilitate the delivery of services. You will report to the Admin & Planning Manager. We recognise that people come from diverse backgrounds and skills and welcome all to apply!

In this role your main responsibilities include:

• Handle planned activities, e.g., planned repairs, retrofits, modernisation, and on-call activities
• Manage any purchasing needed for job execution. Verify that purchase requests are submitted without errors.
• Arrange sub-contracted services and equipment, including rentals
• Goods receiving for purchase requests
• Create service requests (SR) and work packages (WP) and assign them to field operatives
• Schedule and dispatch field operatives
• Manage all open jobs and their scheduling daily
• Review completed job costs including work hours, expenses, and materials before sending to invoice daily

Additionally:

• Respond and cater for any customer needs and requests, and escalate/delegate them
• Collect warranty information, monitor, and report any potential warranty or credit requests to the Managers before authorising work
• Manage miscellaneous activities, such as shipping/receiving, shop cleanliness, walk-ins for parts, equipment/building maintenance, answering phones

Job Requirement:

• Minimum Diploma in Business Administration or related
• At least 2 years (s) of working experience in related field
• Prior management experience and technical (electrical/mechanical) experience.
• Customer-oriented and PC skills.
• Willing to take on new and challenging tasks.
• Willingness to work overtime or additional hours.

If you'd like to learn more about what our colleagues say please visit https://www.konecranes.com/careers/meet-our-people

1. Planning and Organising daily schedule.

2. Coordinate and scheduling jobs under government contracts

3. Carryout servicing, repair, overhauling and installation jobs.

4. Provide job quotations, service reports and recommendation to customer.

5. Provide technical support to after sales service.

6. Diagnose errors or technical problems and determine proper solutions

7. Maintain workshp, housekeeping, equipment and tools.

8. Build positive relationships with customer​s

9. Lead technicians and provide training.

• Candidate must possess at least Professional Certificate/NiTEC in Engineering (Mechanical) or equivalent.
• Required language(s): English
• At least 1 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Automotive Engineering, Mechanical Enginering, Marine Engine Repair, Outboard Motor Repair, Car or Motorcycle Repair
• Specialized in Engineering - Mechanical/Automotive or equivalent.

Job Responsibilities:

• Answer phone calls and handle customer enquiry.
• Assist in preparing quotations and order processing.
• Monitor delivery and liaise with customers.
• Follow up on enquiries and on time payment by customers.
• Maintain good rapport and improve good customer relations.
• Ensure all enquiries and orders are processed, checked,documented and filed.
• Any ad hoc duties as assigned.

Requirement:

• N level / O level / Nitec / Higher Nitec in any discipline or at least 2 years working experience in similar role
• Candidate with Engineering or Technical background will be preferred
• Proficient in Microsoft Office
• Attentive to details, effective follow up skills and customer oriented mindset
• Good interpersonal and communication skills
• 5 working days per week
• Working location : Joo Koon

Intensive in house training will be provided to those without relevant working experience

COMPANY PROFILE

Hasselhoff Op Pte Ltd is the owner/ employer of the employees of Travelodge Harbourfront Hotel, Singapore.

Travelodge Hotels Asia (TLA) is a hotel management and franchise company responsible for the development of hotels in Asia under the globally-recognised Travelodge brand. Headquartered in Singapore, TLA is a wholly-owned subsidiary of the SGX-listed ICP Ltd.

As a company, TLA’s purpose is to enable travel for everyone, which is why we are focused on designing and operating mid-scale hotels in key destinations and capital cities across Asia. We are one of the fastest growing hotel companies in the region, with 14 hotels in 10 cities in under three years.

Now welcoming guests in Bangkok, Batam, Hong Kong, Ipoh, Kuala Lumpur, Osaka, Pattaya, Penang, Singapore and Seoul, we aim to grow to 50 hotels by 2025. We would love to welcome more passionate individuals excited about working in the travel and hospitality sector to join us on our journey of growth.

JOB OVERVIEW

The Guest Service cum Reservation Executive is responsible for all aspects of the reservation and operator role in day-to-day hotel operations, and assisting in hotel administration tasks related to Operations.

RESPONSIBILITIES (Guest Services):

· Responsible for all internal and external telephone, email, internet and ‘in person’ enquiries

· Working closely with Sales department to maximise revenue by converting enquiries, recognising business prospects and opportunities to upsell rooms and services, while preventing overbooking situations

· Follow up on any cancellation and processing of refunds, monitoring guest complains / feedback and drop-off trends to provide timely feedback to facilitate service improvement

· Exercise effective listening to capture relevant information and provide a premium experience for the guest

· Ensure all guest requests are effectively delivered to Housekeeping and Front Office, and that follow up is completed punctually to ensure guest expectations are met

· Liaise with all departments to ensure the best services is provided to our customers

· Process all guest check-ins and check-outs, verifying guest identity, form of payment, assigning room, and activating/ issuing room key

· Enter TravelodgeR Rewards information

· Ensure rates match market codes, document exceptions

· Compile and review daily reports/ logs/ contingency lists

· Complete cashier and closing reports (accurate cashier record, including process all payment types, vouchers, paid out, balance and drop receipts & others)

· Perform all other duties assigned by Supervisor or Management

RESPONSIBILITIES (Reservation):

· Ensure all the phone calls and emails (group, reservation and enquiry) are attended promptly and professionally

· Receives guest requests then work with other departments to ensure requests are delivered

· Responsible for updating of all reservation information into property management system accurately and promptly, while following up with traces allocated to reservation team

· Responsible for checking arrival booking 1 day in advance to ensure that all reservation information and correspondences are accurate in system

· Perform prepayment if room reservations under non-refundable for travel agent or online travel agent

· Be familiar with the rate structure and offers, allotments, cancellation policy and other terms and conditions

· Logs all wake-up call requests and performs wake-up call services, if any

· Assist in any other duties when required

QUALIFICATIONS & REQUIREMENTS

Qualifications:

· Diploma in hospitality or tourism management or a related field with experience.

Experience:

· Minimum 1 year’ experience working in the same capacity

Personal qualities & attributes:

· Able to work on rotating shift, weekends, and PH

· Team player who is organised and able to work independently

· Outstanding communication and people skills

· Detailed oriented and strong customer service skills

· Can motivate fellow team members

· Mature, responsible and takes ownership

· Able to identify problems and issues in a pre-emptive manner, and escalate them to superior promptly

· Meticulous with strong attention to details with good follow-up

Work Location:

50 Telok Blangah Road, 098828 Singapore

Work with the Service/Project teams to manage installation work of and/or troubleshoot and maintain the security/ communication and IT systems on-site.

Identify and implement new solutions commercially available in the market.

Carry out product/ system evaluation

In-house training shall be provided

Possesses a valid Singapore Class 3 driving license

*** SINGAPOREAN ONLY ***

• Basic $1800-$2400 (depends on experience)
• AWS + Bonus + Yearly increment
• Mon-Fri 9am-5.30pm, Alternate Sat 9am-1pm
• Location : Jurong East
• **Logistics MNC**

Responsibilities:

• Provide customer service support via phone and email
• Monitor incoming and outgoing shipment
• Prepare import and export shipments documentation
• Perform any other duties as and when assigned

Requirements:

• At least O Level and above
• At least 1 year Customer Service experience in related field
• Proficient in MS office
• Able to commit OT when required

For consideration, kindly submit your CV by clicking “APPLY” or email to [email protected]

**Only shortlisted candidate would be notified**

We are looking for a dedicated and skilled Customer Service Officer to join our team. In this role, you'll manage various customer service operations, including handling inquiries, preparing quotations, managing orders, and ensuring accurate billing. Fluency in Mandarin is crucial for effectively communicating with our logistics counterparts in China. The role will require prior customer service experience, strong communication skills in both English and Mandarin, and excellent attention to detail.

RESPONSIBILITIES

· Respond promptly and courteously to customer inquiries via various communication channels, such as email, phone, or chat.

· Prepare accurate and timely quotations for customers based on their requirements.

· Acknowledge receipt of customer orders and provide confirmation of order details.

· Process billing and invoicing accurately and efficiently, ensuring compliance with company policies and procedures.

· Generate and maintain sales reports to track performance and provide insights for decision-making.

· Regularly check and update stock levels to ensure accurate inventory management.
(This responsibility is to be fulfilled only in the absence of the Operations Executive)

JOB REQUIREMENTS/QUALIFICATIONS:

· Minimum of a high school diploma or equivalent. Additional qualifications or certifications in customer service or related fields are a plus.

· Proficient in speaking, reading, and writing Mandarin to effectively communicate with our logistics counterparts/partners in China.

· Experience in a customer service role, preferably in a retail or sales environment.

· Meticulous attention to detail to ensure accuracy in stock management, quotation preparation, and billing processes.

· Excellent verbal and written communication skills in English and Mandarin to interact professionally with customers.

· Strong organizational skills to prioritize tasks, manage workload efficiently, and meet deadlines.

· Proficiency in using computer software and systems for order processing, billing, and generating sales reports.

Primary Location

· 6 Tuas Avenue 6 / 20 Penhas Road

Working Hours/Days

· 5 days / Monday to Friday: 8:30am to 5:30pm

Job Scope:

- Welcoming guests in a warm and friendly manner

- Providing high quality customer service

- Provide beverage service to guests according to bar specifications

- Assist in maintaining cleaniness & organization of the establishment

- Assist other colleauges whenever possible

- Promote beverage to customers and upselling

Job Responsibilities:

• Prepare documents for execution
• Handle and attend to clients’ incoming enquiries
• Provide administrative support when required
• Other ad-hoc duties when assigned

Job Requirement:

• Meticulous and detail-oriented
• Cheerful with Pleasant Personality, Good Team Player
• Good communication Skills – Verbal & Written
• No experience required, training will be provided

Roles & Responsibilities

- Welcoming guests in a warm and friendly manner

- Providing high quality customer service

- Provide beverage service to guests according to bar specifications

- Assist in maintaining cleaniness & organization of the establishment

- Assist other colleauges whenever possible

- Promote beverage to customers and upselling

• Offer comprehensive technical support for ‘in service’ Terex AWP/Genie machines
• Collaborate and communicate effectively with fellow Technical Services, Sales and team members within other business functions
• Gain a comprehensive commercial understanding of the Terex AWP strategy and route to market and customer base. Through this awareness identify and support commercial opportunities within the Technical Services team
• Thorough Examination and certification - perform mandatory inspections on all AWP machinery to Genie or local governing standard
• Service and repair of machines at customer locations / sites or Terex facilities as required to ensure conformance with manufacturers specifications and company policy
• Carry out assessments/inspections and report findings (including BOM, estimated Labour and plan of action) on AWP machinery
• Interact with fellow team members to ensure accurate and timely sharing of information both technical and commercial
• Notify appropriate team member of any defective or unsafe equipment
• Inspect and test wiring and circuitry and replace faulty parts
• Clean parts and equipment using chemical solutions
• Apply finishes and surface coatings to products, using chemicals or by spray painting
• Carry out basic quality checks and support the quality program though closed loop reporting
• Accurate and timely completion of all relevant reports and documentation in support of standard operating procedures

Education / Qualifications:

• Technical Diploma or Degree in Engineering
• Minimum of three years’ experience gained working on MEWP’s in the Powered Access Industry
• Previous experience working in plant, diesel engines, auto electrics, hydraulics, diagnostic fault finding with lifting equipment and servicing MEWPsDriving Licence
• Preferred candidate will have IPAF operators’ licence or Genie operator’s licence
• Valid forklift licence (preferred)
• Valid CAP Certification (IPAF Competent Assessed Person) (preferred

Process custom declaration, B/L & insurance. Liaising with shipping agents, oversees counterparts & local vendors. Manage shipment arrangement for cargo clearance for delivery by air & sea freight

Provide administration support to sales department.

Email resume to [email protected] or call 62643988 ext. 209 (Poh Lin).