Job Description:

• Responsible for manufacturing & maintaining machinery
• Work directly with the fabrication and maintenance of machinery
• Fabricate, operate and repair machines and machine tools
• Setting up machines prior to production as well monitoring and correcting them as needed
• Work with programmers, engineers and manufactures to ensure that machines are functional and efficient
• Must be able to handle physical work, as well having an understanding of the entire production process from beginning to end, regardless of their specialty area
• Technical and problem-solving skills are also essential
• Operate CNC fabrication equipment following engineering and manufacturing prints and documentation making adjustment for production jobs including; setup and operation of all equipment/cranes with stops, clamps, fixtures, tooling and offsets to produce consistent quality parts

Job Requirements:

• At least 2 Year(s) of working experience in the related field is required for this position
• Preferably Senior Executive specialized in Maintenance/Repair (Facilities & Machinery) or equivalent
• Good team player, positive working attitude and open to learn new technology
• Detail-oriented, able to multi-task in fast paced environment
• Able to work under pressure
• Willing to travel overseas with short notice

Experience:

* 6 -8 Years of Experience in BIM (Preferred Revit & BENTLEY) + Process Systems.

* Possess Excellent Communication & Interpersonal skill

Qualification:

*B.E / B.TECH or Equivalent in (Mechanical / Electrical / Electronics & Communication)

Skill Set :

* Able to manage and coordinate Multiple Project Team.

* Able to prepare BIM Execution Plan and follow CAD Standards as per project requirements

* Attending Client Meeting and trouble-shoot all type of Issues faced in each BIM level of development.

* Must have extensive knowledge in creating various kinds of Content creation & Databases.

* Hands-on experience in BIM Softwares / BIM LOD / BIM DIMENSIONS.

* CDE - ACC Document Management & BIM Administration.

* Space Management & Co ordination.

* Process systems discipline Knowledge is Mandatory.

Part Time Service/Kitchen Chew (up to S$20 per hour)

Key Responsibilities

Service Crew:

Greet and serve customers with a friendly and professional attitude.
Take orders accurately and ensure timely delivery of food and beverages.
Maintain cleanliness and organization of the dining area.
Assist in handling payment transactions and addressing customer requests.

Kitchen Crew:

Assist chefs with food preparation (e.g., slicing ingredients, simple cooking tasks).
Plate and serve dishes according to restaurant standards.
Maintain cleanliness and hygiene in the kitchen, including dishwashing.
Ensure kitchen tools and ingredients are organized and ready for use.

Job Requirements

No prior experience required; on-the-job training will be provided.
Passionate about Japanese cuisine and customer service.
Ability to work in a fast-paced environment and as part of a team.
Positive attitude, punctual, and willing to learn.
Able to work flexible hours, including weekends and public holidays.

Tourlife Consultants Private Limited (23C1476)
Leading Recruitment Firm in Singapore
Kylie Ng (Reg No: R24121757)

Job Responsibilities

- Oversee the scheduling of work (repair, maintenance and walk-in)

- Oversee the ordering of suppliers, parts and equipment

- Ensure a clean organized work environment in the shop and storage areas

- Provide quality assurance: check over completed vehicle before customer collection/delivery.

- Invoicing

- Candidate should have initiative & responsible in up keeping all incoming documents and ensure all documents are filed and kept properly

- Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies

- Any other job related duties

- Meticulous worker

- Good attitude

- Able to work independently

- Able to use MS Office such as Excel, PowerPoint

- Able to work with others well

- Able to organize documents and handle administrative work

Job Requirements

- Min N Levels

- Strong interpersonal, communication and people management skills

- Proficiency in Microsoft Office applications

- Keen learner and able to work in fast pace environment

- Able to work independently and with minimum supervision

- Experience in Automobile Industry would be an advantage but not necessary

- Able to start immediately would be an advantage or within Short Notice

- On the job training will be provided

- Singaporean and PR and welcome (no agent please)

JOB Description :

• admin job like filling work , cashiers, check stock , order stock and other admin job
• customer service like check in car,Answer all enquiries via phone call or what'sapp and cashiers
• Ad-hoc duties as and when assigned by the management

JOB REQUIREMENTS

-N level above , poly and uni

-Training provided

-Have strong command of English and mandarin (written and spoken)

-car workshop environment (non aircon only fan)

-Strong communication skills

-Strong team player with can-do positive attitude

- Knowledge powerpoint , excel and word document

-Able to start immediately or on short notice will have added advantage.

- work on weekends and ph

-can commit more then 3 months

-pay is $10/$9 hr

how to apply - send your resume (attact with current photo) to [email protected]

Job Description

• Coordinate and responsible for end-to-end Service Contracts Management, which includes quotation creation, contracts activations and invoice management.
• Ensure prompt and accurate activation, renewal and billings to customer per contract terms
• Modifies quotations according to terms agreed under deals when deemed necessary.
• Perform relevant document checks ensuring alignment with Agilent’s policies, processes and legal requirements
• Responsible for managing Service Orders in CRM, triggering invoicing in a timely manner
• Timely follow up with Customer Service Organization for any incomplete documentation
• Works closely with other business partners to support change requests, with proactive communication to customers and provide problem resolutions
• Manage customer’s queries with care via telephony system and email, understand customer needs and take ownership for customer satisfaction.
• Responsible for customer’s journey and manage sensitive issues with poise and professionalism, escalate when necessary
• Maintains completeness and integrity of service contract data in the CRM system
• Timely archival of order packages in CRM system
• Provide support in business projects related to process improvement, customer experience, etc.
• Opportunities to be engaged in global and regional initiatives and projects, collaborating with other cross functional teams within Agilent to achieve goals as needed.
• Performing on miscellaneous duties and projects as assigned.

Qualifications

• Diploma or University Degree in Business Management, Business Administration or any other related field and equivalent experience in customer service operations.
• Excellent communication skills, both written and verbal in English (and country specific as required)
• Proficiency in MS Office – Word, Excel, PowerPoint
• Knowledge in SAP or similar ERP system is preferred but not mandatory
• The ability to work in a fast-paced, culturally diverse environment, and prioritize among competing tasks
• Equipped with business acumen preferred, with customer centric mindset
• Goal oriented and self-driven who can focus and motivate others to meet business objectives
• Ability to handle multiple projects and still maintain daily responsibilities.
• Good team player who can cooperate cohesively within the team and with cross functional teams
• Fast and meticulous attention to details worker who can handle orders accurately and efficiently.
• Proactive and experienced problem solver who can make sound decisions, manage escalation and deal with strong personalities effectively.
• Comfortable with technology and IT tools, with keen eye to digitalize work processes
• Employing a proactive approach, a curiosity to learn, and the ability to take initiative and ownership.
• Ability to work extended shift when necessary, especially on the last few business days of the month.
• Proficiency in Thai language preferred but not mandatory

• to performing routine servicing for ladies sanitary bins, air freshener and dust mat
• installation of dispensers (drill & tape)
• able to work independently
• class 3 or 3A licence (Van)
• no experience required
• full-time job
• 5.5 days work
• multi-language preferred
• Interested applicant may call 67347973 for interview

Job Description

1. Involved in daily ingredients preparations

2. Involved in Cashiering task

3. Involved in Order Taking

4. Deliver food to customer’s table

5. Involved in area cleaning

6. Provide excellent customer service to guest

7. Any other duty & responsibilities assigned

Key Duties, Roles & Responsibilities:

The employee’s duties and responsibilities as Customer Service Assistant shall be as the following:

1. · Handle shipping and airfreight inquiries from customers and responsible for shipment booking.
2. · Responsible for shipment booking, Declaration of import and export Permits, Applying for Form D, C.O. etc. & DG cargoes
3. · Coordinates with agents and shippers on shipment arrangement.
4. · To monitor shipment and ensure orders are shipped according to shipping requirement.
5. · Arrange transportation for local cargo delivery and liaise with warehouse for the packing, stuffing or unstuffing of cargoes.
6. · Compile weekly and monthly report.
7. To perform Data Entry, Job Creation, Billing, General Administrative or any Adhoc duties/tasks assigned

Need someone with experience in this field.

Education and Experience

• GCE ‘N’ or ‘O’ Level
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications and administrative procedures
• Able to converse in English & Mandarin

Key Competencies

• Possess good interpersonal skills, listening & communication skills
• Attention to detail and accuracy
• Customer service oriented
• Able to work under stress and pressure

About the Company

Our client, a renowned leader in transport solutions, is looking for a Customer Service Advisor to drive exceptional service standards and enhance customer relationships. This role is integral in ensuring smooth service operations, from scheduling and maintenance planning to workshop coordination and customer care.

What You Will Do

• Proactively engage customers to schedule and manage vehicle maintenance and repair services.
• Analyze maintenance plans and recommend tailored solutions to meet customer needs.
• Plan and optimize workshop scheduling to maximize efficiency and capacity utilization.
• Provide exceptional customer service during and after workshop visits, addressing inquiries and offering additional solutions.
• Finalize work orders, explain completed services, and secure follow-up appointments for customers.

Requirements

• Good communication and organizational skills.
• Experience in automotive services, customer service or similar roles is preferred.
• Ability to analyze data, troubleshoot, and provide actionable recommendations.

Note: We regret that only shortlisted candidates will be notified.

JWC Consultancy Pte Ltd

EA Licence Number: 23C1838

Tan Jia Hui Johanna (Chen Jiahui Johanna)

Personnel Registration Number: R1221529

The Operations Manager will oversee and coordinate the day-to-day activities of our Soft Service Team. This role involves planning and scheduling manpower, ensuring excellent service delivery, and managing client relationships.

Key Responsibilities:

Position Summary:

We are seeking an experienced Operations Manager specifically for Environmental Services. This role is crucial in ensuring the efficient daily operations of cleaning services while adhering to contract requirements and maintaining high standards of quality and safety. The Operations Manager will oversee manpower scheduling, staff performance, client relationships, and compliance with regulatory standards.

Key Responsibilities:

· Develop and implement manpower schedules to optimize daily cleaning operations and meet contract specifications and customer expectations.

· Monitor and assess manpower operations, recruit staff as needed, and ensure staff performance aligns with productivity and service quality standards.

· Review and develop manpower strategies to optimize team performance and operational efficiency.

· Manage and review daily staff attendance, performance evaluations, and ensure adherence to quality standards.

· Regularly monitor and control manpower costs to ensure alignment with the budget.

· Build and maintain strong client relationships to address their concerns and understand their cleaning requirements.

· Ensure the Soft Service Team adheres to cleaning schedules, checklists, and quality standards.

· Collaborate with the Soft Service Team and clients to review and improve operational plans.

· Manage inventory levels for cleaning equipment, tools, and supplies, and collaborate with procurement for timely replenishment.

· Develop, implement, and review Standard Operating Procedures (SOPs) to ensure compliance and operational efficiency.

· Ensure compliance with workplace safety, health regulations, and proper use of cleaning chemicals and PPE.

· Assess staff training needs, develop and implement training plans to enhance skills and performance.

· Coordinate with suppliers and vendors to procure cleaning materials and equipment at competitive prices.

· Oversee health and safety compliance for cleaning operations, including staff adherence to safety protocols.

· Act as the primary point of contact for clients, promptly addressing any concerns or special requests.

· Supervise, train, and motivate the cleaning team to ensure high performance and adherence to health and safety standards.

· Conduct performance evaluations, provide feedback, and implement performance improvement programs.

· Prepare and manage the cleaning operations budget, ensuring cost control without compromising service quality.

Qualifications:

• Possess at least a Diploma or Degree in Facilities Management, or a related field.
• At least 3 years of experience in operations management within the environmental services sector and handling multiple job sites.
• Strong organizational and planning skills with the ability to manage multiple tasks and priorities.
• Excellent communication and interpersonal skills to effectively manage client relationships and collaborate with team members.
• Proficiency in handling operational issues and implementing effective solutions.
• Experience in performance management and staff supervision.
• Ability to prepare detailed reports and analyse service performance.

Position Summary:

The Operations Manager will oversee and coordinate the day-to-day activities of our Soft Service Team. This role involves planning and scheduling manpower, ensuring excellent service delivery, and managing client relationships.

We are seeking an experienced Operations Manager specifically for Environmental Services. This role is crucial in ensuring the efficient daily operations of cleaning services while adhering to contract requirements and maintaining high standards of quality and safety. The Operations Manager will oversee manpower scheduling, staff performance, client relationships, and compliance with regulatory standards.

Key Responsibilities:

· Develop and implement manpower schedules to optimize daily cleaning operations and meet contract specifications and customer expectations.

· Monitor and assess manpower operations, recruit staff as needed, and ensure staff performance aligns with productivity and service quality standards.

· Review and develop manpower strategies to optimize team performance and operational efficiency.

· Manage and review daily staff attendance, performance evaluations, and ensure adherence to quality standards.

· Regularly monitor and control manpower costs to ensure alignment with the budget.

· Build and maintain strong client relationships to address their concerns and understand their cleaning requirements.

· Ensure the Soft Service Team adheres to cleaning schedules, checklists, and quality standards.

· Collaborate with the Soft Service Team and clients to review and improve operational plans.

· Manage inventory levels for cleaning equipment, tools, and supplies, and collaborate with procurement for timely replenishment.

· Develop, implement, and review Standard Operating Procedures (SOPs) to ensure compliance and operational efficiency.

· Ensure compliance with workplace safety, health regulations, and proper use of cleaning chemicals and PPE.

· Assess staff training needs, develop and implement training plans to enhance skills and performance.

· Coordinate with suppliers and vendors to procure cleaning materials and equipment at competitive prices.

· Oversee health and safety compliance for cleaning operations, including staff adherence to safety protocols.

· Act as the primary point of contact for clients, promptly addressing any concerns or special requests.

· Supervise, train, and motivate the cleaning team to ensure high performance and adherence to health and safety standards.

· Conduct performance evaluations, provide feedback, and implement performance improvement programs.

· Prepare and manage the cleaning operations budget, ensuring cost control without compromising service quality.

Qualifications:

• Possess at least a Diploma or Degree in Facilities Management, or a related field.
• At least 3 years of experience in operations management within the environmental services sector and handling multiple job sites.
• Strong organizational and planning skills with the ability to manage multiple tasks and priorities.
• Excellent communication and interpersonal skills to effectively manage client relationships and collaborate with team members.
• Proficiency in handling operational issues and implementing effective solutions.
• Experience in performance management and staff supervision.
• Ability to prepare detailed reports and analyse service performance.

Yishun

Monday to Friday 9am to 6pm

Need to travel to China

Salary up $4000 (Salary commensurate with experience)

Japanese MNC

Semicon industry

Duties and Responsibilities
Service matters:
- Liaising directly or indirectly with external customers in Singapore or other countries for any service/ technical related matters.
- Account Management directly or indirectly be it technical or support related matters.
- Respond to customer sites when require.

Operations matters
- Inventory control such as controlling the movements of the spare parts in the store and monthly stock-taking of part etc.
- Issue Service order / Service report / Quotation to either appointed agent or customers.
- Prepare and update all service reports to be submitted weekly for any service tasks or response carried out.
- Liaising with external vendors, customers and Headquarter on any related issues and enquires.
- Impart machine/ service knowledge to peers so as to build up the service capability.
- Conduct demo/ trainings for customers / peers as and when require.
- Able to provide service support overseas as require.
- All other related work as assigned by superior.

Requirements

• Diploma/Degree in mechanical/mechatronics or related engineering
• No experience can apply as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

• Checking the daily cash balance
• Interacting with the customers that come to the counter
• Organizing all the work they do and maintaining the accounting records
• Reporting discrepancies they find within the accounts to their superiors
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• To assist in taking orders from customers
• To assist in cashiering duties and responsibilitiesTo assist in cashiering duties and responsibilities
• To ensure cleanliness of equipment and surroundings
• To Prepare Ice and Hot Beverages
• Any other duties assigned by supervisor/manager

1.Knowledge of Electrical & Mechanical

2.Few years of hands on experience on repair and servicing of machineries.

3. To assist for new machine installation, maintenance, troubleshoot and repair.

4.Able to work and communicate well with customers and colleagues.

5.Good working attitude

6. Travelling required and able to travel within short notice

REQUIREMENT

1.Execute marketing strategies to drive brand awareness .

2.Strong understanding of B2C and B2B marketing strategies.

3.Support marketing activities , including promotions and product launches.

4.Strong drive to push sales and meet customers.

5.GCE "O"level.

6.with/without working experience.

7.Able to start work soon.

A Customer Service Executive performs order processing and fulfilment tasks, and analyses customers’ needs and information to improve customer relationships and experiences. Responsibilities include keeping the client database up to date, implementing business process improvement solutions for effective customer service operations, and responding to customers’ requests and queries promptly. The job environment is customer centric and service oriented. The individual should be a communicative, attentive and patient team player who can address customers’ issues effectively and achieve customer satisfaction.

Job Duties:

• Issue Sales Order & Daily processing of orders
• Handle Phone calls & customer queries
• You will provide sales and admin support to the marketing department which includes the co-coordinating of marketing activities, liaising with principal partners etc.
• Prepare sales order planning duties including order processing both for customers for (both local and overseas)
• Responsible for order processing transactions accurately, in a timely manner from order entry to delivery commitment to customers
• Coordinate shipping arrangements and ensure shipment is according to the schedule
• Plan and implement the overall supply chain strategy
• Identify process and implement solutions in a timely manner
• Preparation of quotations / export sales reports / sales commission
• Overseeing/Preparation of export documentation
• Compile customers forecast to fullfill customers' orders

Responsibilities:

• Answering of customer calls, emails etc
• Coordinate order processing, delivery and returns of customers’ orders
• Monitor customers’ aging report and payments received
• Key in customers orders
• Liaise with operations team to ensure timely delivery
• Provide support to sales & logistics team
• Other ad-hoc duties as assigned

Requirements:

• Minimum 1 year experience in Admin / Customer Service roles
• Able to multi-task
• Team player
• Able to work in a fast-paced environment
• 5.5 work days
• 4 to 6 months contract for Maternity Cover

CANDIDATE SPECIFICATION: FUNCTIONAL/TECHNICAL COMPETENCES:

(a) Technical qualification in electrical engineering, or a sound engineering background.

(b) Experience post apprenticeship in a practical engineering environment, preferably in a field based role.

(c) Proficient Microsoft Office user i.e. Outlook, Word, Excel.

(d) The holder will be required to attend training courses to attain Safety Passport, Confined Space and First Aid Competence. There will also be a requirement to carry out customer inductions and medicals.

(e) Able and willing to meet an extensive travel commitment. A full clean driving licence is required.

CORE COMPETENCES:

Primary:

(a) Relating and Networking - Easily establishes good relationships with customers and staff; relates well to people at all levels. Able to work independently, be self-reliant, socially confident and be able to work as part of a team.

(b) Achieving Personal Work Goals and Objectives – Self-motivated; accepts responsibility and tackles demanding goals with enthusiasm; works hard and puts in additional hours when necessary.

(c) Applying Expertise and Technology – Applies specialist and detailed technical expertise, uses technology to achieve work objectives; develops job knowledge and expertise.

(d) Writing and Reporting – Produces accurate, grammatically correct, detailed site visit reports. Secondary:

(a) Adhering to Principles and Values – Upholds ethics and values; demonstrates integrity; promotes and defends equal opportunities.

(b) Following Instructions and Procedures – Follows procedures and policies, keeps to schedules; arrives punctually for work and meetings; complies with legal obligations and safety requirements of the role.

Job Responsibilities.

To identify faults, repair and test/commission actuators in the field.

(b) To modify/upgrade actuators in the field and at workshop

(c) Carry out inspections/health checks on all manufacturers actuators.

(d) Carry out electrical installation and mechanical installation of actuators and associated retrofit adaption components, pedestals and drive shafts.

(e) Act as a competent person/supervisor when required on individual sites including adherence to all relevant health and safety policies and procedures.

(f) To produce risk assessments and review/amend method statements in line with site requirements and the company HSE Policy.

(g) To occasionally carry out actuator repairs in the Service Workshop.

(h) To occasionally carry out a detailed valve survey collecting mechanical data/dimensions.

(i) Complete in full and submit in a timely manner documentation relevant to the role.

(j) Keep the company vehicle clean undamaged and maintained in good repair in accordance with the maker’s service schedule.

(k) To ensure customer satisfaction through professional and efficient service.

(l) Promote the capabilities of the Service and Site Projects Department and identify business opportunities.

(m) Embrace and apply the company’s continuous improvement philosophy.

(n) To help develop skill levels of other craftsman and apprentices within the business and maintain a positive team spirit.

(o) To ensure all incoming and out going products track and maintain manual stock status

(p) Prepare the Necessary Docuemnts and check list for valve assembly and testing.

(q) provide assistance to sales team to identify the stock and specification.

(r) perform the complete valve test (hydro/functional) in front of cleint/inspectors

Expereince will be added advantage:

1. should have passion in performing multi tasking role.

2. experience in Auto cad/plc/control system integration is added advantage.

3. Required Experience: min 10 to 15 years of experience in the same field (Valve integration/Automation)

4. Worked with any major Actuator brand is preferred.

Benefits:

1. Salary - SGD 6000 to 7500.00 Basic+project Bonus

2. Overseas Travel Allowance

3. OEM Training

Qualification:

1. Min Diploma/Degree in any field.

2. Relevant Experience is major selection factor

Yishun

Monday to Friday 9am to 6pm

Need to travel to China

Salary up $4000 (Salary commensurate with experience)

Japanese MNC

Semicon industry

Duties and Responsibilities
Service matters:
- Liaising directly or indirectly with external customers in Singapore or other countries for any service/ technical related matters.
- Account Management directly or indirectly be it technical or support related matters.
- Respond to customer sites when require.

Operations matters
- Inventory control such as controlling the movements of the spare parts in the store and monthly stock-taking of part etc.
- Issue Service order / Service report / Quotation to either appointed agent or customers.
- Prepare and update all service reports to be submitted weekly for any service tasks or response carried out.
- Liaising with external vendors, customers and Headquarter on any related issues and enquires.
- Impart machine/ service knowledge to peers so as to build up the service capability.
- Conduct demo/ trainings for customers / peers as and when require.
- Able to provide service support overseas as require.
- All other related work as assigned by superior.

Requirements

• Diploma/Degree in mechanical/mechatronics or related engineering
• No experience can apply as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Join a Leading Innovator at TAK Products & Services Pte Ltd!

At TAK, we pride ourselves on being a passionate and creative bunch – always committed to creating the best products through innovation that will inspire our clients. Our company is built on a foundation of excellence, creativity, and integrity, making us a trusted partner in the global marketplace. We are seeking a friendly and proactive Showroom Executive to enhance our sales team and drive customer engagement in our showroom. The ideal candidate should possess exceptional customer service skills, able to work flexible hours, including weekends and have a keen eye for visual merchandising. This role is essential in creating an inviting environment that showcases our products while meeting and ensuring a memorable and enjoyable viewing experience.

Key Benefits:

• Join a supportive and collaborative Showroom team
• Salary and benefits package commensurate with experience
• Promote work life balance
• Clothing allowance
• Monthly grooming allowance
• Work in central area of Singapore

Key Responsibilities:

• Delivering an intuitive and enjoyable customer-centric experience. To interact and provide appropriate advice to visitor's need and attend to enquiries with a pleasant disposition at all times.
• Build customer profile by documenting and maintaining of customer’s data promptly.
• Ensure showroom is well maintained in a pristine condition at all times.
• Inventory management to ensure samples and collaterals are well stocked.
• Skillful correspondence on brand’s social media platform enquiries.
• Co-operate and work effectively with other Departments to resolve all customer related queries / requests.
• Ready to undertake additional showroom related tasks where necessary.

Job Requirements:

• Minimum GCE “O” Levels with at least 2 years of experience in frontline customer services.
• Proven experience in customer-facing roles, preferably in a showroom, retail or sales environment.
• Knowledge in home renovation or material supply processes is an added advantage.
• Ability to converse excellently with English and Mandarin speaking customers.
• Self-motivated, outgoing personality and above-average EQ.
• Resourceful in tackling different situations, and ability to think creatively and work independently.
• Professional and polished demeanour.
• Able to commit to 5.5 days per week (shift work) | Working Hours : Mon to Fri (10am to 7pm), Sat, Sun and PH (10am to 5pm).
• Only Singaporean or PR are required to apply.

By submitting your application for this role, you consent to the collection, use, and disclosure of your personal data by TAK Products & Services Pte. Ltd. for the purposes of processing your job application. We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected or as required by law. We are committed to protecting your privacy and ensuring the confidentiality of your personal data. For more information on how we handle your personal data, please refer to our Privacy Policy (https://tak.com.sg/about-tak/privacy-notice/). If you wish to withdraw your consent or have any concerns about the use of your personal data, please feel free to reach out to us by writing to [email protected]

Job Scope:

-Handling of customers complaints and issues
-Provide quotations for all service repair works
-Monitor the progress of repair/service and keep customers updated on the repair service issues
-Liaise with Service operation/technicians for all repair/customer service issues
-Liaise with suppliers for parts purchases and assist in inventory of spare parts
-Assist Operation Manager in all service related matters, including the planning and allocation of service resources
-Coordinate with customers for technical issues to meet customer technical requirements
-Administer all documentation pertaining to costing, repair quotation and vehicle history files
-Assist customers in checking-in and out of their vehicles from the workshop
-Attend to phone calls and drive-ins to address any customer concern
-Any other ad hoc duties assigned

Requirements:

*GCE 'O' or 'N' Levels / NITEC in Automotive Technology
* At least 2 years of customer service experience preferrably in the automotive industry
* Strong inclination to achieve customer satisfaction through delivering excellent service
* Excellent communication skills and enjoys interacting with multiple stakeholders to derive solutions for customer issues
*Possess Class 3 or 3A driving license.
*Good communication and interpersonal skills.
* Willing to work on Saturdays and sunday and off on weekday

*Send a resume with photo to 94520288 (what'sapp only) or [email protected] (email)

Join a Leading Innovator at TAK Products & Services Pte Ltd!

At TAK, we pride ourselves on being a passionate and creative bunch – always committed to creating the best products through innovation that will inspire our clients. Our company is built on a foundation of excellence, creativity, and integrity, making us a trusted partner in the global marketplace. We are seeking a friendly and proactive Showroom Executive to enhance our sales team and drive customer engagement in our showroom. The ideal candidate should possess exceptional customer service skills, able to work flexible hours, including weekends and have a keen eye for visual merchandising. This role is essential in creating an inviting environment that showcases our products while meeting and ensuring a memorable and enjoyable viewing experience.

Key Benefits:

• ·Join a supportive and collaborative Showroom team
• Salary and benefits package commensurate with experience
• Promote work life balance
• Clothing allowance
• Monthly grooming allowance
• Work in central area of Singapore

Key Responsibilities:

• Delivering an intuitive and enjoyable customer-centric experience. To interact and provide appropriate advice to visitor's need and attend to enquiries with a pleasant disposition at all times.
• Build customer profile by documenting and maintaining of customer’s data promptly.
• Ensure showroom is well maintained in a pristine condition at all times.
• Good commitment to work schedules.
• Adhere to professional standards of behavior & conduct in dealing with customers & colleagues.
• Co-operate and work effectively with other Departments and team members to achieve objectives.
• Complies with brand grooming guidelines and maintain good standard consistently to portray a professional image
• Ready to undertake additional showroom related tasks where necessary.

Requirement

• Minimum GCE “O” Levels with at least 2 years of experience in frontline customer services.
• Experience/knowledge in home renovation or material supply processes would be an advantage.
• Bi-lingual in English and Mandarin with good communication skill.
• Self-motivated, cheerful and outgoing personality with above-average EQ.
• Resourceful in tackling different situations.
• Ability to think creatively and work independently.
• Available to work on every Sat, Sun & PH (10am – 5pm)
• Work in central area.
• Only for Singaporean/PR.

By submitting your application for this role, you consent to the collection, use, and disclosure of your personal data by TAK Products & Services Pte. Ltd. for the purposes of processing your job application. We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected or as required by law. We are committed to protecting your privacy and ensuring the confidentiality of your personal data. For more information on how we handle your personal data, please refer to our Privacy Policy (https://tak.com.sg/about-tak/privacy-notice/). If you wish to withdraw your consent or have any concerns about the use of your personal data, please feel free to reach out to us by writing to [email protected]

Before Service Prospecting – Proactively prepare for and make customer contacts.

• Create and work with customer calling lists
• Contact and call customers regarding current campaigns, to book next visit, offer repairs etc.
• Analyze Maintenance plans and make recommendations to customers
• Analyze remote diagnostics
• Record outcome of calls and visits
• Request and verify Maintenance plans

Before Service Sales – Contribute to services sales by analyzing customer needs and actively interact with them to find optimal solution.

• Listen to and identify customer needs
• Analyze Maintenance plan and recommend actions on deviations
• Perform trouble shooting according to checklists
• Give advice to customers
• Argue for suitable Maintenance solution
• Define the work to be done and create preliminary work order
• Book and organize customers workshop visits
• Check work order content and workshop resource planning
• Confirm that colleagues understands the work order
• Secure appointment with customer

Before Service Workshop scheduling - Contribute to the utilization of the workshop and its capacity by planning the work to be carried out.

• Create necessary time reservation
• Verify that resources are allocated for the work to be carried out
• Cooperate with other departments to coordinate all necessary work for the customer
• Contact and call 3rd party when necessary
• Arrange for sub supplier jobs
• Take part in and contribute to the daily pulse meetings
• Participate in workshop management weekly meeting

During Service Customer workshop care – Take care of customer during work to ensure satisfaction.

• Receive the customer upon arrival
• Verify content of appointment
• Take over the vehicle from customer
• Offer customer additional work and/or parts
• Continually communicate with customers in case of changes or problems
• Open the work order
• Handle customer requests

After Service Vehicle Return – Form long term relationships with customers when returning vehicle through clear and active communications.

• Close the work order
• Issue all necessary invoice
• Explain to the customer the work that has been performed
• Recommend additional work that may be required
• Book the next appointment
• Hand over the vehicle to customer
• Register customer feedback

Administrative support and coordination – at workshop level

• Respond to general administrative enquiries and clerical support.
• Prepare the allowances for the technicians.
• Administer employee files and records of benefits and allowances.
• Maintain financial files and records.
• Manage the filing, storage and safety of the documents.
• Perform other related duties as required.
• Assist with all visitor/customer visitations and directing them to the correct channels.
• Maintain a safe and clean reception area by complying with procedures, rules and regulations.
• Provide information on missed calls and information on messages/notes to relevant staffs in a timely manner.
• Contributes to team success by completing designated tasks.

Yishun

Monday to Friday 9am to 6pm

Need to travel to China

Salary up $4000 (Salary commensurate with experience)

Japanese MNC

Semicon industry

Duties and Responsibilities
Service matters:
- Liaising directly or indirectly with external customers in Singapore or other countries for any service/ technical related matters.
- Account Management directly or indirectly be it technical or support related matters.
- Respond to customer sites when require.

Operations matters
- Inventory control such as controlling the movements of the spare parts in the store and monthly stock-taking of part etc.
- Issue Service order / Service report / Quotation to either appointed agent or customers.
- Prepare and update all service reports to be submitted weekly for any service tasks or response carried out.
- Liaising with external vendors, customers and Headquarter on any related issues and enquires.
- Impart machine/ service knowledge to peers so as to build up the service capability.
- Conduct demo/ trainings for customers / peers as and when require.
- Able to provide service support overseas as require.
- All other related work as assigned by superior.

Requirements

• Diploma/Degree in mechanical/mechatronics or related engineering
• No experience can apply as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368