Responsibilities

• The Service Delivery Manager is responsible for managing all aspects of day-to-day Service Delivery Support.

• The Service Delivery Manager will work closely with all operational areas of their assigned accounts/business units, in particular with all Lines of Service.

• Ensure Incident Management processes are followed effectively (ie SRT’s escalation and notification).

• Process management and co-ordination for PI’s and RCA’s for incidents affecting their respective customers, in conjunction with the Problem Management Co-ordinator, ensuring the appropriate Business’ implement actions to prevent reoccurrences of the same issue.

• Monitoring service delivery and Service Level Agreements (SLAs), ensuring that obligations are met, issues escalated and prioritised.

• Co-ordinating Change management activities as required.

• Working in conjunction with Service Lead to identify, implement and drive service improvements to increase customer satisfaction.

• Assist the Service Lead with resource demand forecasting to effective delivery of end-to-end services

• Work in conjunction with the Service Lead to identify, implement and drive service improvements to increase customer satisfaction.

• Work with Business to integrate new, enhanced and existing service offerings for the account.

• Supply input to the customer Annual Technology Plan.

• Assist with providing the customer IS team and LOS with relevant reporting and trend analysis statistics to pro-actively support and improve the customer business.

Requirements

• Minimum - Bachelor’s Degree in Information Technology/Information Systems/Computer Science, Business IT or other equivalent university degree.

• At least 5 – 6 years of IT Outsourcing experience in the combination of the following fields:

• Technical Infrastructure implementation,

• Project management skill set,

• A full and broad understanding of the IT Outsourcing Services and operation coordination skill set

• People management skill set

Licence no: 12C6060

Job Description

• Industry/ Organization Type: Restaurant/Bar
• Position Title: F&B Service Crew
• Working Location: Central
• Working Hours: 6 days (Sun-Thu: 4pm-12am, Fri/Sat: 4pm-2am)
• Salary Package: Basic salary $2,500 - $3,000
• Duration: Permanent

Key Responsibilities

• Greet and attend to walk-ins
• Manage queues
• Take orders in POS system, serve customers, and clear tables
• Provide excellent F&B service to guests
• Respond promptly to customer inquiries
• Maintain a high level of customer service
• Maintain a high level of cleanliness throughout the restaurant
• Other ad hoc duties as required

APPLY NOW!!!

• Candidates without relevant experience are welcome to apply. Training will be provided.
• Prior working experience in F&B industry is an added advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71608 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Manufacture of Electrical Equipment
• Position Title: Service Technician (Electrical Switchboards)
• Working Location: Nearest MRT – Woodlands North/Admiralty
• Working Hours: Monday – Saturday, 8.30am – 6pm
• Salary Package: Up to $2,500 + VB + OT
• Duration: Permanent

Key Responsibilities

• Perform the installation and commissioning of Electrical Switchboards on various sites, ensuring all components meet the required specifications and standards.
• Respond to service calls promptly, providing exceptional on-site service support, and troubleshoot any issues that arise efficiently.
• Maintain continuous follow-up with customers regarding service issues to meet and exceed customer expectations, ensuring satisfaction and service quality.

APPLY NOW!!!

• Minimum qualification of GCE 'N' level or Nitec in Mechanical/Electrical Engineering
• Prior experience working with Electrical Switchboards is preferred
• Inexperienced candidates are welcome to apply as training will be provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70251 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/deaprtments as the need arises.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Business Development Executive to assist their Sales team for the next phase of their business. They are located in West.

Duties of Business Development Executive:

• Conduct tender site visits, prepare proposals, and deliver sales pitches to potential clients.
• Identify and pursue tender opportunities; aim to exceed revenue targets and maximize margins.
• Build client relationships, manage budget negotiations, and develop winning strategies for RFPs and Bids.
• Monitor industry trends to capitalize on opportunities and address risks in Environmental Services and Integrated Facilities Management.
• Enhance service offerings based on client needs; ensure retention through strong relationship management and responsive support.
• Collaborate with account managers and trainers to uphold customer service standards and improve loyalty.
• Compile monthly sales/tender reports and contribute to management meetings on business development.
• Coordinate with Operations, HR, Finance, Procurement, Technology, and Safety to support business objectives.

Requirements:

• Minimum 1 year experience
• Minimum Diploma in any discipline
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Service Technician
$2,500 to $3,000
5 days
9am-6pm
Office location: Bukit Batok
Working location: Singapore Islandwide - Client site

Main Responsibilities:

• Routine Maintenance: Performing regular inspections and preventative maintenance on BMS equipment and system. Ensuring that all equipment and systems operate efficiently to prevent breakdowns.
• Repairs and Troubleshooting: Identifying and fixing equipment and system level issues. Troubleshooting malfunctioning equipment and performing repairs to resolve issues promptly.
• Emergency Response: Handling emergency repairs, such as system breakdown or broken equipment. Responding quickly to maintenance requests from the Building Facility Team.
• Managing Building Systems: Monitoring the operation of building management systems (BMS), which may include HVAC, lighting, security, and fire protection systems. Adjusting settings and controls as necessary to maintain optimal building conditions.
• Performing replacement/ A&A work requested by building FM Team upon receive of Job confirmation.
• Record-Keeping and Reporting: Documenting completed maintenance tasks and repairs in logs or maintenance management systems. Reporting major issues to supervisors or management for further action.
• Compliance and Safety Standards: Ensuring compliance with local building codes, safety regulations. Following safety protocols for handling hazardous materials, using protective equipment, and working in potentially dangerous environments.

Experience and Qualifications Required:

• Diploma/Degree in Mechanical Engineering or Electrical Engineering or any related discipline
• At least 1~3 years of working experience in construction or retrofit projects in BMS/ACMV/Electrical/ELV Technical skills in Building Management System, low voltage electrical works.
• Hands on repair and maintenance skill is a must

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Job Description:

• Prepare and draft AWBs for customer/agent approval.
• Provide support to assigned customers / Overseas Agents in handling sales quotations, RFI, RFQs and inquiries for air, arrange air export booking with the airlines / co-loader Agents.
• Follow up on clients, help to do air export billing, invoice verification and handle rate disputes
• Coordinate with customers, sales personnel, Overseas Agents and well liaise with operations teams for shipment arrangement

Job Requirements:

• Min. O level and above qualifications
• Proficient in MS Office (Word, Excel, PowerPoint) and data entry.
• No Prior experience required - on job training provided

*Please be notified that only shortlisted candidates will be notified*

By submtting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: Chan Jun Wei

EA Personnel No: R1543992

EA License No: 21C0845

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

Customer Service Officer

Salary: $2500 - $3000

Working Days; 5 days, 8.30am- 5pm

Address: Jurong Logistics Hub 619115

Company background:

HQ in Europe, company is a pioneer and a global leader in the international moving industry.

Purpose of job:

• To represent the company to the company’s corporate accounts.
• To provide the highest possible level of customer service.
• To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
• Provide HR support

Job scope:

• Answer to phone enquiries / web enquiries
• To take down client’s removal details
• To set up survey appointments for sales department
• To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
• To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
• To promptly follow up on requests from direct client / branch / agents
• To prepare physical file, put in all necessary documents then pass to traffic department
• To tally details on system and physical document
• To update our internal excel sheets accordingly
• Ad-hoc task

Requirements:

• At least 1-2 years relevant experience in logistics / relocation industry

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

• Full time: 5 days, 10am-9pm (1.5 - 2hr breaktime)
• Attractive remuneration package commensurate with relevant experience.
• Those with more experience might be considered for senior role

Job Description:

• Provide excellent and friendly frontline customer service
• Attend to enquiry via phone calls
• Schedule patient’s appointment
• Process invoice and payment collections
• Dispense medication and maintaining inventory levels
• Basic housekeeping to maintain the cleanliness of the clinic
• Handle enquiries on promotions and leading customers to products
• To perform other duties as assigned

Job Requirements：

• At least Secondary School / "O" level or equivalent
• Basic IT knowledge
• Pleasant personality, cooperative and work well with co-workers
• Proficiency both in Chinese and English is a must, to handle Mandarin-speaking customers
• Willing to work retail hours, weekends & public holidays

Work Location: Multiple locations across Singapore!

We regret to inform only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to our company’s PDPA and e2i’s PDPA.

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Join Our Team as a Dining Experience Leader!

Ready to Shine in F&B? Step Into Your Leadership Journey with Us!

Are you passionate about creating memorable dining moments and leading a team to success? Our restaurant is looking for energetic, customer-focused individuals to take on a leadership role. If you love working in a lively environment, have a knack for motivating others, and thrive on delivering exceptional service, this opportunity is made for you!

Why Choose Us?

• Work-Life Balance: Enjoy a 5-day workweek, giving you time to pursue your passions.
• Generous Time Off: Recharge with 14 days of annual leave.
• Performance Perks: Earn up to $80 monthly in performance incentives.
• Shared Success: Benefit from profit sharing and bonuses.
• Daily Delights: Two free meals provided during every shift.

Your Role:

• Warm Welcomes: Greet guests with genuine enthusiasm, setting a positive tone for their visit.
• Smooth Operations: Master the POS system for seamless order management.
• Problem Solver: Handle guest inquiries with professionalism and care.
• Maintain Excellence: Ensure the dining area remains clean, hygienic, and welcoming.

What Makes This Role Special?

We’re not just colleagues; we’re a family that believes in growth and collaboration. With us, you’ll gain access to:

• Career advancement opportunities.
• Tailored training programs to elevate your skills.
• A supportive culture where your contributions truly matter.

Is This Your Moment to Lead?

If you’re eager to step into a fulfilling leadership role, where you can grow professionally and make a lasting impact, apply today and elevate your F&B career with us!

EA Personnel R22110043 Tan Eng Kang

EA License 21C0430 A Dreamworks Company Pte Ltd

Technical Engineer provides innovative solutions in ACMV industry. This person must be a highly skilled problem-solver who has the business knowledge and technological expertise to implement strategies, evaluate processes, and build upon an infrastructure that supports the ever-changing needs of customers. In this role, the technical engineer will work with complex systems, designing, developing, and integrating them at every stage of a project lifecycle. The ideal candidate can reliably deliver mission-critical solutions that boost accessibility, optimization, and security.

Roles and Responsibilities

• Participate and perform on site testing and commissioning for ACMV system.
• Participate and perform Integration testing and commissioning,
• Coordination of internal resources and external partners (contractors) and clients for testing.
• Provide information by collecting, analyzing, and summarizing tests results and issues.
• Support or lead Investigation activities for the problem areas
• Improve operations by conducting analysis and recommending changes in policies and procedures
• Protect operations by keeping information confidential.
• Have strong negotiation, conversational and relationship skills to manage resources, and clients.

Requirements

• Diploma / Bachelor's Degree in Mechanical Engineering or related field,
• At least 3 years of desired knowledge and/or experience - Proven working experience in T&C in ACMV
• Good knowledge of T&C processes and electrical equipment

Looking for a change of career in 2025?

Connect Energy partners with a global heavy construction equipment company in the oil and gas industry to look for Service Engineers to join their team in Singapore.

Responsibilities:

• Installation, Commissioning, Testing and Servicing Company's Equipment throughout their life cycle. Ensuring quality (effectively working fit-for-purpose equipment), delivering agreed services and meeting client expectations.
• Diagnoses the problem / reason for malfunctioning of equipment of clients or checks if service request is correct / sensible.
• Prepares, plans, and carries out technical intervention (repair, maintain, replace)
• Carrying out project-based commissioning and testing of installations and/or components in accordance with project requirements and in accordance with protocol and safety regulations.
• Ensuring smooth field service operations. Carrying out technical-logistics-administrative tasks with supportive nature. Documentation management, planning, communicating
• Performing (physically heavy) disassembly and assembly work. May be specialized in certain products or techniques. Carrying out all kinds of machining (drilling, sawing, welding) activities.

Requirements

• Diploma / Degree in Electrical or Mechanical Engineering
• Client oriented, meticulous and well organized in work processes.
• Min. 3 years of relevant experience as Service Engineering in drilling / oil and gas industry
• Willing to work in Tuas vicinity
• Able to travel overseas when required

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Business Development Executive to assist their Sales team for the next phase of their business. They are located in West.

Duties of Business Development Executive:

• Conduct tender site visits, prepare proposals, and deliver sales pitches to potential clients.
• Identify and pursue tender opportunities; aim to exceed revenue targets and maximize margins.
• Build client relationships, manage budget negotiations, and develop winning strategies for RFPs and Bids.
• Monitor industry trends to capitalize on opportunities and address risks in Environmental Services and Integrated Facilities Management.
• Enhance service offerings based on client needs; ensure retention through strong relationship management and responsive support.
• Collaborate with account managers and trainers to uphold customer service standards and improve loyalty.
• Compile monthly sales/tender reports and contribute to management meetings on business development.
• Coordinate with Operations, HR, Finance, Procurement, Technology, and Safety to support business objectives.

Requirements:

• Minimum 1 year experience
• Minimum Diploma in any discipline
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Career Trial for Jobseekers

Training Allowance $7.50 – $15/hour

Full Time Position

6 days work week, Shift work & no fixed rest day.

Outline of Career Trial Objectives

The objective of the career trial at BreadTalk is to provide comprehensive hands-on experience in bakery operations, customer service, product quality, team collaboration, sales, and personal development to assess suitability for a long-term career with the company.

Career Trial Activities Plan

Details of Activities / Tasks

Orientation:

- Brief on the Company's Vision, Mission and Core Values

- Brief on Job expectations

- Understand Grooming Standards

- Brief on SOP for uniform standards

- Brief on Code of Conduct

- Brief on Cash Control Policy

- Brief on Handling of Company Properties Policy. Food Safety:

- Practise food safety and hygiene procedures.

Lobby and Kitchen: - Able to show the different areas in the outlet for both lobby and kitchen

- Brief on product knowledge

- Brief on product movement and sales pattern

Opening tasks:

- Brief on outlet opening time and prepare to open outlet

- Perform counter set-up

- Prepare for the opening of the outlet by ensuring cleanliness, operating of lighting and setting up of POS system (Cashier)

- Perform display and present products in conformance to Maintain DisplaySOP

- Perform check on product shelf life and ensure compliance

Cashiering and Lobby Service - part1:

- Perform delivery of customer service in accordance with the company's expectations

- Able to apply cash control policy

- Perform daily banking in accordance with cash controlpolicy

- Demonstrates warm and friendly environment to customers

Cashiering and Lobby Service - part2:

- Perform POS system (Cashier) functions and transactions such as managing credit card, cash, grab pay,fave pay, promotions and delivery transactions

- Perform promotion and upselling of products to the customer

Cashiering and Lobby Service - part3:

- Brief on the right image projection to customers

- Perform handling of customer interactions such as answering customer queries on products, attending to customer requests and complaints

- Perform dispense of trays of bread and packing of breads

Closing Tasks:

- Perform proper closing procedures in accordance with the Closing SOP

- Perform closing reports

- Perform waste count procedures during closing and analyze the impact

- Perform proper storage of goods in accordance with SOP

Hygiene and Cleanliness:

- Perform cleaning and washing of service and packing areas such as trays, tongs, cloths, tables, bread shelves, cake shelves, fridges and knives based on SOP

- Perform cleaning and clearing of waste and rubbish bags

- Perform cleaning and sanitization of work areas and stations

Sales-driven and cost-conscious:

Understand the cost of goods sold (COGS)and the outlet sales target. Inhouse Basic Essential Service Training (BEST):

- Briefing on Service Standards

- Briefing on Product Knowledge and selling techniques

- Buddy with the trainer to perform Sales-driven and cost-conscious. Continuous Improvement: - sharing sessions with the trainer to determine learning gaps, knowledge and skills and to take steps to plug the gaps

Job duties & responsibilities

• Prepare, serve and deliver high-quality products in accordance with the procedures and standards of the restaurant.

• Clearing the tables after the meals at the restaurant

• Process customers’ orders and generate their bills

• Pick and Pack food items according to customer orders

• Provide counter/takeaway service

• Dispose of waste

• Assist to maintain the cleanliness of the kitchen

• Assist the team in front-of-house and back-of-house duties

• Comply with workplace safety and health policies and procedures.

Requirement:

• A good team player with a positive work attitude

• Able to perform multi-task work

• Able to perform shift work, work on weekends and public holidays

• Those with no experience but have a passion for food preparation may also apply

• Salary will be commensurate based on experience

Benefits for Full Timer Position

• Annual Leave

• AWS and Various Incentives (T&C will apply)

• Free Duty Meals & Staff Discount

• Medical Benefits

• Insurance Coverage

• Training & Development

• Career Progression

• Long Service Awards

• Diploma
• Customer Support / Fulfilment / Order Processing / Sales Support / Document Processing
• IMMD / Short Notice
• Alexandra Technopark

Job Scope:

• Provide customer service and admin operational support
• Serve as the main point of contact for external corporate customers and internal stakeholders
• Provide support on daily operations including registration / de-registration of corporate vehicles, follow up on renewal cases and credit card expiry date, blacklisting requests, tracking of refunds, etc
• Manage incoming phone calls and identify customers' needs to achieve satisfaction
• Build sustainable relationships and trust with corporate customer accounts
• Manage and address any corporate customer complaints or issue with product / service
• Work closely with stakeholders, to ensure the request from corporate customers are managed and delivered on time
• Generate reports
• Follow up on bad debt collection from corporate customers
• Any other duties as assigned

Requirements:

• Possess minimum a Diploma
• Minimum 2 years of customer support / fulfilment / order processing / sales support / document processing experience
• Excellent verbal and written communication
• Ability to build and sustain rapport with corporates customer and stakeholders
• Capability to identify and resolve issues promptly
• Attention to detail in handling documents and data entry
• Flexibility to adapt to changing priorities and handle unexpected situations

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Roles and Responsibilities

• To carry out all preventive and breakdown maintenance for all Aircon equipment.
• Ensure safe keeping of hand tools and maintain good housekeeping.
• Ensure all works are carried out safely and/or in accordance with safety procedures.
• Provide technical advice and assistance on all maintenance functions.
• Any other tasks, when required by the immediate superior.
• Prepare service reports after every completed job for customer’s endorsement.
• Communicate with clients with regards to problems in equipment and post-job reports.
• Any ad-hoc tasks given by supervisor or management.

Requirements

• Nitec in Mechanical / Electrical / Electronic or related field
• Candidates with at least 2 years of related technical experience in chillers, ACMV equipment, switchboard, and generators will be an advantage
• Candidates with no experience are welcome to apply (on Job Training)
• Positive attitude, good interpersonal and customer-centric skills
• 5.5 working days, Mon to Fri 8am to 5pm, Sat 8pm to 12pm
• Only Singaporeans may apply

Position Purpose

• Carry out specific range of operation tasks within clearly defined SOP (standard operating procedures)

• Work independently and as a reliable team member, carrying out assigned task and know when to request for help or advice

Responsibilities

• Restaurant Operations

• Execute assigned area of responsibility (e.g. greeter, runner, bartender, cashier) based on SOP

• Set up restaurant for service day, which include but not limiting to checking on availability of food item and special menu, guest reservation status, service area set-up, cash register and payment machines

• Provide service to customers

• Execute proper cash management

• Preparation and serving of all drinks, beverages and dessert items

Restaurant Management & Planning

• Address customers’ complaints in accordance to guidelines and to escalate issues to supervisors when necessary

• Identify and report all potential problems and to provide recommendations pertaining to the provision of services, food quality and cleanliness

Quality Assurance & Control

• Comply with SOP and safety requirements

• Ensure quality of food is up to the prescribed standard

• Ensure safety and hygiene standards are maintained by inspecting and cleaning of all utensils and restaurant area

• Identify and report unsafe and/or non-compliant conditions and behaviors pertaining to personal and food safety

People Management

• Perform as a reliable team member and communicate clearly and audibly

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Business Development Executive to assist their Sales team for the next phase of their business. They are located in West.

Duties of Business Development Executive:

• Conduct tender site visits, prepare proposals, and deliver sales pitches to potential clients.
• Identify and pursue tender opportunities; aim to exceed revenue targets and maximize margins.
• Build client relationships, manage budget negotiations, and develop winning strategies for RFPs and Bids.
• Monitor industry trends to capitalize on opportunities and address risks in Environmental Services and Integrated Facilities Management.
• Enhance service offerings based on client needs; ensure retention through strong relationship management and responsive support.
• Collaborate with account managers and trainers to uphold customer service standards and improve loyalty.
• Compile monthly sales/tender reports and contribute to management meetings on business development.
• Coordinate with Operations, HR, Finance, Procurement, Technology, and Safety to support business objectives.

Requirements:

• Minimum 1 year experience
• Minimum Diploma in any discipline
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Our Client is in the Environmental Industry. Due to their current expansion plan, they are looking for an Finance Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Responsible for full sets of accounting, financial management reports, financial audit and generation of Inventory Report
• Review and Approve Financial Submissions and manage cash flow
• Responsible for GST, Taxation and Annual Surveys
• Responsible on compilation of Trader Profit & Loss
• Manage tracking & reporting from the trading platforms.

Requirement

• Min Bachelor’s degree in finance & accounting
• Min 5 years of experience in financial reporting
• Experience in commodity trading and metals will be added bonus
• Knowledge or experience in currency hedging

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Customer Care Officer (Order processing) - Training provided

• Permanent role
• Work location: Toa Payoh

Call & Service Activity Management

• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Determine the routing of the customer call depending on the customer’s request and contract obligations
• Create service work orders if necessary
• Assign and dispatch Field Services Engineers (FSE’s) to assign service orders based on the advice of the FSE with helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Order spare parts if required and dispatch to FSEs/ customers
• Plan & coordinate the Preventive Maintenance schedule with customers & FSE. Escalate to CS Delivery Manager for non-compliance.
• Inform Customers about the status of their call and make detailed appointments
• Manage the progress of the customer call and escalate if service levels are in danger

Quotation & Order Process Management

• Prepare service opportunities in SFDC
• Prepare services and spare parts quotations to customer following the Quotation Process.
• Get T&M and service quotes approved by District Operations Manager, Team Lead or Account Manager CS
• Send the approved T&M quote to the customer
• Follow up with customers on open quotations
• Process Customer Purchase Orders for services and spare parts.
• Manage DMR / billings and the closing of corresponding work orders

Order / Invoicing & Service Record Retention

• Compile service reports, parts delivery notes and other supporting documents for the purchase order invoicing
• Manage the Service Report retention process, ensure service reports properly filed for the audit purposes

Logistics support

• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Coordinate inbound/ outbound delivery of parts, and local shipment to customer site
• Coordinate warehouse activities (if applicable)
• Follow up hold procedure in case of hazard situations
• Report Defective on Arrival (DEFOA) following DEFOA process
• Comply with export control regulation

Requirements:

• Diploma in Business Administration or equivalent.
• Experience in Sales Operations or Customer Services preferred
• Proactive and with good communication skills
• Fluent in English, verbal and written in addition to local language
• Knowledge of Microsoft office tools (especially Excel & Word) required. Knowledge of ServiceMax and SAP is a plus

Responsibilities:

• Greet and serve customers with a smile
• Take orders and ensure timely food delivery
• Maintain cleanliness of the dining area
• Any other ad-hoc duties as assigned

Requirements:

• No prior experience needed (training provided)
• Positive attitude and good teamwork
• Able to work flexible hours, including weekends

Benefits:

• Near MRT (Less than 5 minutes)
• $12/hr (PH $24/hr)
• Quick hiring process

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Tiong Hong Wee | Registration No: R23115259

Career Trial for Jobseekers

Training Allowance $7.50 – $15/hour

Full Time Position

6 days work week, Shift work & no fixed rest day.

Outline of Career Trial Objectives

Provide potential candidates with hands-on experience in F&B industry that allows them to explore the service crew careerpaths, showcasing their skills, and determine mutual fit before committing to a full-time position with Toast Box.

Career Trial Activities Plan

Details of Activities / Tasks

Orientation and Dispensing:

- Familiarise with company and products

- Understand uniform standards

- Familiarise with outlet operations

- Team Introduction

- Brief on theme and concept

- Brief on cash control policy

- Perform cake and display counter setup

- Perform table arrangement in the dining area

- Brief on products movement and sales pattern

Dining service:

- Perform serving products to customers

- Familiarise product names, pricing and ingredients

- Perform counter pre-close and close

- Perform waste count procedure during closing

- Buddy with the trainer to perform dining service

Handling Toast station:

Perform station opening and topping preparations

- Familiarise equipment overview: Bread slicer and toaster

- Understand the amount of bun and toast to bake

- Perform baking process for all products

- Buddy with the trainer to perform handling of Toast station

Cleaning and Pre-close Toast station:

- Understand station overview, the usage of the tools and fillings

- Perform toast and bun cutting

- Perform cleaning and sanitizing of the toaster, accompanying equipment and tools

- Buddy with the trainer to perform handling of Cleaning and Pre-close of Toast station

Table handling (Bakery Item):

- Familiarise with different types of ingredients and fillings that are used in the outlet, table handling and the storage location

- Perform station preparation such as toppings, filling and tools

- Understand the communication process between the toast server and cashier

- Perform Po Luo Yao according to SOP

- PerformThick Toast according to SOP

- Perform Traditional Toast according to SOP

Table handling (Asian Delight - set 1):

- Prepare Sandwich products according to SOP

- Perform daily inventory updates

- Perform Mee Siam preparation according to SOP

- Perform Laksa preparation according to SOP

Table handling (Asian Delight - set 2):

- Perform Mee Rebus preparation according to SOP

- Perform Curry Chicken preparation according to SOP

- Buddy with the trainer to perform Asian Delight- set 1 and 2

Cooking handling:

- Prepare Homemade nasi lemak according to SOP

- Understand station overview, the usage of utensils and boiler

- Familiarise with the different types of ingredients that are used in the outlet, cooking handling and storage location

- Understand the communication process between Coffee maker and Cashier

- Buddy with the trainer to perform Cooking handling

Beverage preparation:

- Prepare Kopi and Teh according to SOP

- Prepare Milo and YuanYang according to SOP

- Prepare Iced Lemon Tea and Homemade Barley according to SOP

- Buddy with the trainer to perform Beverage preparation

Beverage Pre-close and close:

- Perform counter pre-close and close

- Perform cleaningand sanitizing of coffee station

- Perform waste count procedure at closing

- Perform daily inventory update

- Perform POS (cash register) morning setup

- Buddy with the trainer to perform beverage pre-close and close

Cashiering and Service - part 1:

- Perform cash control policy

- Perform Cashier SOP (greeting, suggestive selling, cashiering and parting phrases)

- Perform crew duties atlobby

- Understand the usage of plastic products, paper packaging and bagging products

- Understand the POS system and the layout

- Buddy with the trainer to perform cashiering and service - part 1

Cashiering and Service - part 2:

- Understand current market promotion and local tie-in

- Perform counter pre-close and closing duties

- Perform waste count procedure at closing

- Buddy with the trainer to perform cashiering and service - part 2