Job Description

• Industry/ Organization Type: Manufacturing/Production
• Position Title: Service Technician
• Working Location: Islandwide
• Working Hours: Monday – Friday, 9.00am – 6.00pm
• Salary Package: Up to $3200 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Develop and implement solutions to complex technical problems across various industries.
• Conduct field and bench calibrations, gather data, and document the calibration details including range, mA, required output, and accuracy.
• Inspect products and processes for defects and suggest improvements.
• Ensure timely calibration of Master test equipment.
• Analyze and compile technical and statistical information to prepare comprehensive reports.
• Any other task as assigned by the Superior.

APPLY NOW!!!

• Higher NITEC or equivalent.
• At least 3 years in a similar role.
• Valid LEW certification is highly preferred.
• Basic Electrical and Instrumentation knowledge.
• Excellent communication and report writing skills and able to interpret schematic diagrams.
• Open to working across various locations island-wide.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71605 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Ensure shopping centre operations are in optimise condition
• Build good rapport with tenants, contractors, and superior landlords
• Prepare and monitor tenant renovation and reinstatement work
• Supervise submission to related parties and authorities including Superior landlord
• Study and implement mall reconfiguration & AEl work/project
• Plan and implement preventive maintenance measures
• Supervising shopping centre day-to-day operation and term contractors
• Supervise and review the standard of service contractors
• Facilitate and ensure contractors complete repair and maintenance work in accordance with timelines and standards
• Take control of emergency management including evacuation and reporting to relevant authorities
• Propose annual budgeting of department, taking control of expenditure and capex
• Any other duties as may be designated by the company

Requirements

• Preferably with more than five (5) years relevant working experience in a company dealing with shopping centre management
• Bachelor's degree, preferably in Building/ Mechanical/Electrical Engineering/Facilities
• Management /Real Estate Management studies or equivalent
• Excellent organizational, communication and planning skills
• Strong critical and analytical skills
• Knowledge of AutoCad software is advantageous

Job Description

• Industry/ Organization Type: Manufacturer (Commercial Cleaning Equipment)
• Position Title: Service Technician/Technician
• Working Location: Gul Crescent (Transport provided at Boon Lay, Lakeside, Chinese Garden, Yew Tee)
• Working Hours: 5 days (Monday-Friday, 8:15 AM-5:30 PM)
• Salary Package: Up to $2600 + OT + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform maintenance and repair tasks on various electrical and electronic systems, both outdoors and within the company workshop.
• Troubleshoot issues effectively to ensure minimal downtime.
• All other assigned duties.

APPLY NOW!!!

• Minimum Professional Certificate/NiTEC (Electrical & Electronic Engineering / Electrical Engineering).
• At least one year of experience in customer support and repair of forklifts, automobiles, and heavy industrial equipment.
• Must have knowledge of AC & DC motors, single-phase & three-phase systems, lead acid & lithium batteries, electrical control circuits, and hydraulic systems.
• Possess a Class 3 driving license or equivalent.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65053 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities

• Log all incidents/requests, and issue ticket number to the customer/requester.

• Perform first-level incident isolation, troubleshooting, bypass, recovery and resolution.

• Assist caller by providing usage support for software/applications.

• Maintain and build up FAQs (frequently asked questions) relating to these software/applications.

• Escalate incidents/requests not resolved by the Service Desk to the appropriate teams.

• Track/monitor the status of the incidents/requests and follow-up with respective teams.

• Provide update to the customer/requester on the status of the incidents/requests.

• Submit application requests on behalf of users based on approved status in the ITSM system.

• Track and monitor the status of applications to ensure that the third-party suppliers provision the accounts

• Generating listings of all accounts and access rights of each user by department.

• Coordinating across teams to send listing to the system/user owners.

• Preparing reports on the types of activities made on accounts such as termination of accounts, modification of access rights and its corresponding reasons.

Requirements

• At least a diploma in IT or equivalent.

• Minimum of 2 years’ Service Desk support experience with desktop skills/knowledge in Microsoft Windows, Microsoft Office, Microsoft Outlook.

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

1. Service Catalog Management
2. Design, configure, and maintain the organization's Service Catalog within the ServiceNow platform.
3. Collaborate with stakeholders to gather service requirements and ensure accurate representation in the catalog.
4. Continuously update and improve the Service Catalog to meet evolving business needs. • Requested Item Processing:
5. Configure and optimize the ServiceNow platform to efficiently process and fulfill user-requested items.
6. Analyze and streamline the request fulfillment process, identifying areas for automation and improvement.
7. Ensure timely and accurate handling of requested items, providing a seamless user experience. • Workflow Automation and Service Catalog Tasks Generation
8. Utilize Flow Designer to create configuration-driven workflows and automate Service Catalog Task generation.
9. Design and implement efficient and scalable workflows to support business processes. • Troubleshoot and resolve issues related to workflow automation and Service Catalog Task generation.
10. Service Level Agreement (SLA) Management
11. Define, implement, and manage SLAs within the ServiceNow platform.
12. Link SLAs to Service Catalog Task and ensure adherence to defined service levels.
13. Monitor SLA performance, identify areas of improvement, and propose corrective actions. Reporting and Dashboarding:
14. Develop and maintain reports and dashboards within the ITSM platform.
15. Create custom reports to track service performance, SLA compliance, and other key metrics. Analyze data, identify trends, and provide actionable insights to improve service delivery.

Qualifications

Tertiary education in Computer Science / Engineering or related discipline.

Experience

1. At least 5years+experience in ServiceNow development.
2. Experienced in ITSM configuration/design/implementation and requirements gathering Technical / Professional Skills
3. Must have strong knowledge on ServiceNow fundamentals, configuration & scripting. Configuring, developing and testing solutions on the platform to meet business requirements Excellent problem solving & communication skill
4. Ability to work both independently and as part of a team with professionals at all levels
5. Strong commitment to professional and service excellence
6. Excellent oral/written communication, planning, project management, networking and influencing skills
7. Project planning and task estimation Strong analytical skills and logical approach

At Kopitiam, we make good food affordable for everyone. We connect family and friends through joyful food experiences.

Position: F&B, Service Crew (Many locations)

Salary: $2,355
✔Allowance
✔AWS Allowance
✔Hardship Allowance
✔Annual leave
✔Family leave
✔Medical benefits

Working Hours: 6 days work week
Rotating Shift: 6.30am to 11pm

Duties:

· Ensure seamless customer interactions by delivering outstanding service during order taking, cashiering and food presentation.

· Food and beverages preparation

· Maintain consistent high-quality food standards

· Ensure compliance with food safety and hygiene regulations

Requirement:

· 1 year experience working in a dynamic and busy food service environment

· Requires flexibility to work varied shifts, including evening, weekends and holidays

· Vaccination required: MMR and TDAP

· Singaporeans only

Apply now and take the first step towards a rewarding career in F&B!

Looking forward to your resume for a positive chat!
We regret that only shortlisted candidates will be contacted.

Sophia Ooi Sook Leng
R1101622
EA license 23C1980
[email protected]

Reporting to the Laboratory-In-Charge, you will provide excellent customer service to patients in the Laboratory and Radiography sections.

You will be responsible for the reception of all appointments and walk-in patients at the laboratory and radiography clinic.

Other duties include answering incoming telephone calls, managing patients' registration, assisting in appointment scheduling, and performing general administration and cashier's duties.

Job requirements

• Min N level with 3-5 years of relevant working experience in the healthcare industry.
• Positive and good team player with a pleasant disposition.
• Able to communicate with mandarin speaking patients when needed and able to work well in a fast-paced environment.
• Excellent customer service and communication skills.
• Has basic computing knowledge.
• It will be an advantage if you are able to start work immediately.

Pls send in your application via this job link: https://careers.nhg.com.sg/job-invite/637/

Service Manager to lead service operations for construction projects, specializing in entrance systems (exits & entrances of buildings).

Ideal Candidate:

• Technical Expertise: Strong understanding of mechanical and electromechanical systems, including access control, automatic doors, turnstiles, and other related entrance systems.
• Sales Acumen: Proven sales experience with the ability to develop and implement strategies to expand our customer base and increase service revenue while maintaining profitability.
• Customer Focus: Excellent communication and interpersonal skills to provide expert technical advice to customers and build strong client relationships.

Key Responsibilities:

• Oversee all aspects of service delivery, including installation, maintenance, and repairs of entrance systems on construction projects.
• Lead and manage a team of service technicians, ensuring high performance and customer satisfaction.
• Develop and implement service strategies to improve efficiency, reduce costs, and enhance customer experience.
• Identify and pursue new business opportunities within the construction sector.
• Ensure compliance with all safety regulations and industry standards.

Please forward resume to [email protected]

Job Responsibilities:

- Create job posting on different social media platforms

- Identify and pursue potential members or clients through various sales channels, such as cold calling, networking, referrals and job fairs

- Guide the new members on the registration process in the platform system, job requirements as per client request, payment and benefits

- Job matching of candidates based on the staffing needs and work schedule for clients with our own automated system

- Interviewing and assessing prospective applicants about the responsibilities, groom standards, salary and benefits of the job

- Develop and nurture strong relationships with existing and prospective clients to understand their needs, preferences, and pain points

Job Requirements:

- Excellent interpersonal and communication skills

- Achieving and maintaining targets

- Strong sense of responsibility

- Able to work in a fast-paced environment

- Candidates with prior experiences in manpower outsourcing will be advantageous

Service

• Serving Food & Beverages
• Clear dishes and change tables settings for next customers
• Ensuring Cleanliness of outlets

Bar

• Prepare Sandwich, snacks or any other food items at the bar
• Prepare given range of beverages/alcohols upon receiving orders
• Prepare desserts and garnish dessert items
• Maintain sanitary environment at bar area

Working hours: 5 days work week: Mon - Fri; 6am - 3.30pm

Location: Adina Singapore Orchard

Responsibilities:

• Work closely with the Assistant Manager to deliver courteous and efficient services to guests, handling guest complaints, requests, and inquiries with responsiveness and tact.
• Maintain regular communication with Concierge, Reception, Bell Counter, and Front Office Cashier regarding guest arrivals and departures.
• Establish rapport with in-house guests and those on extended stays, providing assistance as required.
• Conduct courtesy calls to guests to ensure their comfort and satisfaction.
• Stay informed about tourist-related information to better assist guests.
• Manage and replenish stock of promotional materials for daily operations.
• Approach any additional tasks assigned by superiors with diligence and professionalism.

Requirements:

• Assist in preparation of breakfast.
• Comfortable with washing dishes.
• Good in organizing and stock taking.
• Food Hygiene certificate will be preferred

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Chee Wei Qian (Sandy) | EA Personnel No.: R24125920

Job Description

• To conduct services on ground but not limited to servicing, food ordering, reservations, cashiering duties etc
• To undergo trainings for the skill sets of non-supervisory roles to understand and perform the functions
• To undergo trainings for supervisory roles and responsibilities so as to be able to lead and manage both operations and management
• Complete all trainings and acquire the knowledge and skills to perform independently within the targeted timeline up to Assistant Manager
• Perform duties in the best interest of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld
• Ensuring all policies and procedures of the company are followed accordingly
• Any other jobs or duties assigned by the Restaurant Manager from time to time

Job Requirements

• Minimum 1 year working experience in Food & Beverages industry
• Fresh Graduates are welcomed to apply too
• Possess good working Attitude
• Team player with good interpersonal communication skills, positive attitude, enthusiasm, and initiative

Job Summary:

• Basic up to $3200
• New Joiner Incentive + Various Benefit
• 5.5 Days
• Location: Central & East area

Job Responsibilities:

Service Crew

• Take orders and serve food and drinks.
• Ensure food and beverages meet quality and quantity standards.
• Maintain cleanliness and sanitation.
• Follow operational procedures.

Kitchen Staff

• Skilled in frying and stir-frying.
• Works well in a team and helps when needed.
• Keeps equipment in good condition and ensures safety.
• Prepares fried dishes and sauces as needed.

Job Requirements:

• At least 1 year of experience as service crew.
• Fluent in English and Mandarin to liaise with mandarin speaking associate.
• Singaporean Only

<< To Apply >>

WhatsApp | 9162 1665

EA Personnel Name: LEE LUT WANG
EA Personnel No: R24122460
EA License No: 15C7752

• Provide good customer service to customer
• Taking order and cashiering
• Maintain cleanliness and housekeeping of work areas, equipment and adhere to health, safety and sanitation guidelines
• Clearing of plates and cutleries.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Job Responsibilities:

- Create job posting on different social media platforms

- Identify and pursue potential members or clients through various sales channels, such as cold calling, networking, referrals and job fairs

- Guide the new members on the registration process in the platform system, job requirements as per client request, payment and benefits

- Job matching of candidates based on the staffing needs and work schedule for clients with our own automated system

- Interviewing and assessing prospective applicants about the responsibilities, groom standards, salary and benefits of the job

- Develop and nurture strong relationships with existing and prospective clients to understand their needs, preferences, and pain points

Job Requirements:

- Excellent interpersonal and communication skills

- Achieving and maintaining targets

- Strong sense of responsibility

- Able to work in a fast-paced environment

- Candidates with prior experiences in manpower outsourcing will be advantageous

Responsibilities:

1. Responsible for taking orders, serving food, cleaning tables, arranging queues, cashiering, maintaining dining area cleanliness, and top-up utensil, and condiment holder.

2. Ensures all food presentation and service quality is up to standard.

3. Any other duties as and when assigned by Management or senior staff.

Requirement:

1. Work Location: Novena Square 2, Kallang Wave Mall, East Coast Parkway (CPG)

2. Transport Allowance: only those who work at East Coast

3. Able to work shifts, weekends, and public holidays.

4. Able to work min 20 hours per week.

5. General knowledge of proper food handling procedures.

6. Meal & Uniform provided.

7. Staff Benefits: Insurance (WIC)

Interested candidates, kindly WhatsApp's at 91433555

(9am - 6pm only) for more inquiries.

● $3,100 - $5000

● Management Trainee (Service)

● 5 days /48 hours

*Responsibilities*

* Provide guidance and day-to-day training to staff within assigned area
* Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience
* Manage and coordinate activities with people, products and equipment to maximize sales and profit
*Restaurant Operations*

* Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team
* Check readiness of restaurant for service day and brief service crew on staffing roster for service day
* Manage customer flow and seating arrangement
* Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary
* Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary
* Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

*Restaurant Management & Planning*

* Act as point of escalation for service crew regarding service issues
* Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task
* Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

*Quality Assurance & Control*

* Enforce restaurant quality, service, cleanliness and value standards
* Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant
* Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

*People Management*

* Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions
* Provide training to encourage role rotation amongst service staff
* Train and monitor staff in the company SOPs (standard operating procedures)
* Ensure workplace safety practices

*Requirement*

• Must have semi fine or fine dining Japanese restaurant experience.

Dream Big with Us: Become a Home Stylist Today!
✨ Transform Homes. Inspire Lives. Build Your Career. ✨

Job Scope:

• Perform routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficiency.
• Provide exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Diagnose mechanical, electrical, and control system issues and implement effective solutions.
• Educate clients on proper operation and maintenance practices to extend the lifespan of their chiller systems.
• Prepare and submit detailed reports outlining service activities, findings, and recommendations for future improvements.
• Execute commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Other ad hoc duties assigned

Job Requirement:

• Min Diploma / Degree in Engineering
• Min 2 Years experience in chiller maintenance, commissioning, or related HVAC roles

All interested applicants, please send in your resume to: [email protected]

Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Job Description

• Position: Customer Service Executive
• Well Established Indonesian Palm Oil & Oleochemical MNC
• 5 Days Work Week (9:00am – 6:00pm)
• Salary (commensurate with experience): Up to $4,000 + AWS + Performance Bonus (Averaging 3 to 4 Months)
• Working Location: Pasir Panjang
• Medical & Dental Insurance Provided
• Duration: Permanent
• Industry: Oleochemicals & Palm Oil

Main Responsibilities:

• Work closely with cross-functional team on executing the sales.
• Communicate pro-actively with customers on execution details such as shipment period, payment etc.
• Prioritise daily tasks and follow up on problem resolution that ensures customer satisfaction.
• Interact with internal/external parties to resolve issues accordingly and respond to the request clearly and concisely within an appropriate time frame.
• Investigate and resolve regular/ad-hoc requests or complaints.
• Process SAP sales order management transactions (create, change, cancel) and corresponding reporting tools.
• Participate in process improvement program as directed by the Team Leader or Supply Chain team.
• Understand and incorporate GMP+ B3 and Roundtable on Sustainable Palm Oil’s standards into daily tasks.

Requirements:

• Minimum bachelor’s degree in any field, preferably in logistics/supply chain management.
• Have a minimum of 2 years of relevant experience.
• Must be proficient in SAP modules.

Email to: [email protected] for more information.

***We do not charge our candidates any referral fee nor bind them with any contract. ***

Eugenie Cheah

Consulting Manager

Reg no.: R24122293

EA No: 20C0257

Job Scopes

- Handle enquiries and public feedback pertaining to the project site activities & environment

- Possess the skill, knowledge and ability to manage public relation issues and general project queries with the resident effectively

- Ensuring good rapport and maintaining positive relationship with theresidents to work closely with the relevant parties, such as Consultants and government authorities etc. and take proactive measures in mitigating

complaints due to construction activities on site

- Conduct regular visits to residents/tenants affected by the works togather feedback and keep them posted of work schedule changes

Requirements

- Diploma/Certificate in Communications/in Customer Relation or relevant discipline

- Excellent people management & interpersonal skills

- Ability to prioritize, plan, organize and execute tasks effectively

- Other ad-hoc duties as assigned

Interested candidates kindly email updated resume to [email protected]

Vell Ng (R1108110)

Customer Service Officer | Up to $2.4k | Changi

Salary :$2200-$2400
Working hours - 8.30am to 5.30pm for Mon - Fri. Sat (Half day) 8.30am to 1230pm (WFH)
Location : Changi South

Jobscope
Replying emails (responding to clients when required) For example, clients send an email in - requiring for transportation service. The candidate will have to take note and respond accordingly.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

- 1-2 years full time outsource contract (renewable)

- Up to $2300 + PB

- Mon to Fri + Alternate Saturday

- AMK

Job Responsibilities:

Outbound Call Associate
• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate
• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.
• Proactive manage all front desk duties over the counter, phone and email
• Identify, profile and tier customers to the types of services that are relevant to their needs
• Ensure smooth customer transactions at all times and provide quality customer services
• Perform administrative duties, manage appointments and register customers
• Prepare room logistics and necessary materials
• Other duties as assigned by Team Lead and/or Branch Head

Period:

• 1 - 2 years full time outsource contract (renewable based on performance and headcount needs)

Location:

• Ang Mo Kio

​Working hours:

• Mon to Fri: 8.30am- 6pm (Alternate Sat: 8.30am-12.30pm) OR Mon to Fri: 8.30am-5.30pm (Alternate Sat: 8.30am-12.30pm)

Salary:

• Up to $2,300 + Performance Bonus

Job Requirements:

• Candidate with prior experience in outbound call preferred
• Candidate with prior experience in front desk management preferred
• Basic Computer knowledge (Microsoft Excel and Word)
• Have a pleasant disposition with a positive attitude
• Excellent in customer service delivery
• Organised, self-motivated, and result-oriented individual
• Demonstrate a sense of urgency and work well under pressure as an individual and in a team
• Good verbal & written communication and interpersonal skills
• GCE ‘O’ levels and above

​

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R24124163)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg

Job Description:

• Prepare and draft AWBs for customer/agent approval.
• Provide support to assigned customers / Overseas Agents in handling sales quotations, RFI, RFQs and inquiries for air, arrange air export booking with the airlines / co-loader Agents.
• Follow up on clients, help to do air export billing, invoice verification and handle rate disputes
• Coordinate with customers, sales personnel, Overseas Agents and well liaise with operations teams for shipment arrangement

Job Requirements:

• Min GCE O Level
• Prior Customer Service experience will be highly advantageous
• Proficient in MS Office (Word, Excel, PowerPoint) and data entry.

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

WhatsApp me @ +65 8882 1834 for a prompt response to your enquiry!

Charmaine Soh Rui En | Reg No.: R24122333

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities

• Handle over-the-counter transactions in an efficient and accurate manner
• Assist in customers’ enquiries and ensure DBS service delivery standards are met in achieving total customer satisfaction
• Prospect and introduce customers to the Bank’s products and services.
• Market and provide advisory on General Insurance to customers.
• Educate and migrate customers towards our digital platform
• Drive service excellence in the areas of customer satisfaction - customer wait time, problem resolution and customer feedback/escalation/complaint
• Ability to understand issues and appropriately escalate to Management in a timely fashion
• Ensure compliance with all regulatory requirements
• Contributes to self and team effort by accomplishing related results

Requirements

• Minimum Diploma qualification
• Experience in delivering excellent customer journeys
• Ideally candidates who have prior experience in the financial service sectors
• Enjoy working in a fast-paced environment
• Excellent interpersonal and communication skills
• Meticulous and a good team player
• Highly adaptable, ability to deal with ambiguity
• Adapt to new way of working through our digital systems & tools e.g. Branch Connect system
• Certification in BCP (Basic Insurance Concepts & Principles) and PGI (Personal General Insurance) is required for this role. Thus candidates will be required to complete these 2 certification if they are selected for the role.
• Working hours are Mondays to Fridays and half-days on Saturdays (off in lieu will be granted for working on Saturdays)

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.