Job scope:

• Perform collections activities and entry of follow-up and payment details from customers
• Contact customers on irregular payments to reconcile what they paid against what has been charged.
• Handle customers queries on payment related matters.
• Perform administrative tasks related to credit and collection

.
Job requirement:

• Excellent verbal and written communication skills in English and Korean as will be required to liaise with Korean speaking client.
• Meticulous in details and ability to multitask; meet tight deadlines with high level of accuracy.
• Well organized and good in follow up.
• Experience in payment collection and/or call centre working experience have added an advantage

Interested candidates may send esumes to [email protected] or apply through the application system. Shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Receive and welcome the visitors with a polite and cheerful disposition
• Register and enroll visitors facial recognition efficiently and accurately
• Provide efficient queue management and crowd control where needed
• Protect and maintain accurate and updated visitor records according to PDPA requirements
• Key management including issue, return and accounting for all keys on a daily basis
• Able to multitask and to work fast
• Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
• Monitor attendance and prepare report as needed.
• Comply and adhere to SOPs, policies, guidelines and processes
• Flexibility to change roster should there be a need to.
• Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.
• To participate in digitisation exercises, organising files and documents as necessary
• 
  
• Track record for excellent Customer Service
• Able to learn quickly and adapt to changes.
• Good interpersonal and communication skills
• Good command of English (written and spoken).
• IT savvy and familiar with common software.
• WSQ certification in customer service is an advantage

Time and Work Location - 9.30am to 7pm at Depot Road

Location: Novena / Orchard

Working Hours: 5.5 days work week
Mondays - Fridays: 9am - 6pm, Saturday: 9am - 1pm

Job Scope:

• Assist in registration of patients
• Booking of appointments
• Assisting in guiding patients to change / directing them to correct rooms
• Assisting nurses and radiographers when required

Requirements:

• Healthcare/Billing/Cashiering experience
• Training will be provided

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

• Assist respondents to complete selected surveys online or via manual collection.
• Ensure submissions via manual collection of the completed survey data are keyed into the system.
• Conduct field visits for selected respondents that are not contactable via phone.
• Perform daily updates of call outcomes using Excel files assigned to them.
• Work closely with team-mates on assigned respondents to attain surveys completion.
• Handle objections from selected respondents in terms of survey participation professionally and politely.
• Update daily report accurately to account for productivity and surveys attainment.
• Perform data cleansing for rejected surveys data after submissions due to errors and ambiguities done during collection phase.
• Diligently input case notes into system for each respondent to allow future reference and follow up action plans. i.e. call outcome, refusal to participate in survey etc.
• Comply to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.
• Attain key performance indicators (KPI) established.
• Perform any other ad-hoc duties as assigned.
• Contract up till 31 August 2025
• 5 days work week across Monday to Sunday
• Up to 44 hours per week (based on roster)

Requirements:

• Equipped with work experience in survey operations, sales, or customer service role.
• Those without the academic qualifications will be considered with relevant work experience.
• Applicants with call center background, direct sales and customer fronting will be advantageous.
• Able to handle objections and complaints and proficiently de-escalate these cases.
• Proficient in Microsoft Excel and internet usage.
• Effective team player but also an efficient individual contributor.
• Selected applicants are required to complete a training course and passed the assessment test before being deployed to operations.
• Only Singaporeans may apply.

**We regret that only shortlisted candidates will be notified**

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.

https://sg.go.persolkelly.com/job/apply/10246

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

EA License No: 01C4394

EA Personnel ID: R1655869

EA Personnel Name: Chua Le Teng, Sherry

Job Description

• Industry/ Organization Type: Tuition Centre
• Position Title: Administrative Clerk / Customer Service Admin
• Working Location: North-East – Hougang (Walking distance to the company)
• Working Hours: 5 days, rotating shifts (10 AM-6 PM or 1 PM-9 PM based on class schedule); 5.5 days during probation
• Salary Package: Up to SGD 3500 + AWS
• Duration: Permanent

Key Responsibilities

• Assist walk-in customers, and manage inquiries received via phone and email.
• Ensure timely follow-up and resolution of all customer inquiries through effective communication and coordination.
• Handle the processing of class registrations, invoicing, and issuance of payment receipts.
• Maintain communication with existing customers through phone calls, text messages, and emails.
• Liaise with external vendors and suppliers to coordinate services.
• Carry out various administrative tasks to support daily operations.

APPLY NOW!!!

• Min. O level
• Min. 1 year of working experience, preferably have experience in tuition or enrichment centres
• Availability to work on weekends, excluding public holidays

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71496 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Responsibilities

• To assist in the customer Service dept reporting to the team manager
• To handle all bookings for both air and sea
• To liaise with air and sea carriers
• To liaise with customers
• To handle all sea documentation work

Job Requirement

• Experience Dealing with air and sea logistic will be bonus.
• 1 year of customer service experience

We regret to inform you that only shortlisted candidates will be notified.We wish you all the best in your career search.

EA Personnel Name: Hannah Ching Ning Xin

EA Personnel No: R22108651

EA Licence No.: 23C1828

Responsibilities:

• Provide a one-stop General Insurance Solution to our customer
• Client Servicing includes attending to client's enquiries, assisting in obtaining the most competitive quotation
• Liaising with insurers for quotations, enquiries or requests from client and following up on quotations and policies
• Renewals Servicing includes following-up with clients on their renewals and coordinating with insurers accordingly
• Claims Servicing, includes advising clients, notifying insurers, following up on status till final settlement and case filing
• Set proper expectations for customers and resolving any customer issues
• Liaising with stakeholders, business partners and vendors in campaigning the product
• Develop new prospects and activities
• Client Servicing includes attending to all client's enquiries, assist in obtaining the most market competitive quotation that suits client's preference, budget and choice of benefits. Liaising with various insurers for quotations, enquiries or requests from client and following up for quotations and policies issuance.
• Renewal Servicing include following-up with clients for their insurance renewals and coordinating with insurers in placement of cover.
• 5.5 days work week

Any additional details not in this job description can be further clarified during the job interview.

Customer Service

$3200-$3600

5 days work

Location: Woodlands

Job duties:

• Maintain existing customer and supplier relationships

• Checking product availability

• Handle returns of merchandise

• Making and receiving phone calls, emails, messages

• Keeping track of customer accounts

Requirements:

• Relevant Experience

EA Personnel Name: Teo Zhi Wee
EA Personnel No: R22103947
EA License No: 13C6854

Position Overview:

The Customer Service Assistant will support the smooth operations of Camp Asia by handling customer inquiries, supporting the online booking process, and providing vital administrative and logistical support before and during camp sessions.

Key Responsibilities:

1.Customer Service Support:

· Assist the Customer Service and Bus Transport Executives with inquiries via phone, email, and face-to-face.

· Provide accurate and timely responses to customer queries.

· Support customers with the online booking process and resolve any booking-related issues.

· Provide appropriate solutions to any concerns raised, ensuring high levels of customer satisfaction.

· Follow up with customers to ensure their issues are resolved and they are satisfied with the services provided.

2.Administrative Support (Pre-Camp Season):

· Ensure the booking system capacity is updated accurately.

· Review and generate reports from the booking system.

· Update and maintain accurate reports before the camp begins.

· Prepare and organize administrative documents for the camp setup.

· Manage and update the Finance refund and credit report and monitor payment statuses.

3.Administrative Support (During Camp Season):

· Update reports and generate necessary administrative documents.

· Provide logistical and administrative support during camps, assisting the Customer Service, Transport, and Operations Teams.

· Perform ad-hoc administrative tasks as required during the camp season.

Qualifications:

· Excellent communication skills, with a preference for bilingual proficiency.

· Attention to detail and ability to manage multiple tasks.

· Possess advanced Microsoft Excel skills.

· Ability to work collaboratively in a team environment

Contacts:

· Head of Camp Asia

· Camp Asia Sales & Marketing Manager

· Camp Asia Manager

· Camp Asia Team- Customer Service, Programme and Operations Executive

· Parents & Children of Camp Asia Programmes

· Events Staff

Working Conditions:

· Office environment during non-holiday camp time

· Outdoor school environment during holiday camp seasons.

· Extended hours during peak holiday camp season

· Some weekend work during holiday camp seasons and marketing events.

Terms of Employment

· Working Hours: Monday to Friday: 8:00 am – 5:30 pm

· Holiday Camp: Monday to Friday: 7:00am – 4:30 pm

· Annual Leave: Yes

· Referee request: Required

· Background Check: Required

Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed.

Responsibilities:

• Supervise the entire order processing workflow to ensure timely and accurate fulfillment of customer orders.
• Address customer inquiries, complaints, and escalations promptly with a professional, solutions-focused approach.
• Track and monitor delivery progress, providing customers with regular updates and addressing any delays effectively.
• Manage backorders, ensuring efficient resolution and clear communication with customers.
• Review and approve customer claims and credit memos within the SAP system.
• Collaborate with warehouse and logistics teams to manage outbound order volumes and deliver accurate forecasts for budgeting and manpower planning.
• Facilitate regular meetings with customers, internal staff, and cross-departmental teams to build strong relationships and address any concerns.
• Monitor and follow up on overdue payments, ensuring timely resolution while maintaining positive customer relationships.
• Travel as needed to meet with suppliers for business discussions and relationship management.
• Ensure adherence to Security Export Control regulations, including conducting customer and end-user screenings when required.
• Prepare annual sales forecasts, with quarterly revisions based on actual performance and market trends.
• Analyze monthly sales expectations, identify variances, and determine factors influencing sales trends and volume.
• Develop and present monthly KPI reports for management, highlighting accomplishments, challenges, and areas for improvement.
• Establish departmental objectives and define KPIs for team members, ensuring alignment with company goals.
• Approve staff leave requests through the system while maintaining adequate operational coverage.
• Conduct annual and semi-annual goal-setting sessions with staff, followed by performance appraisals.
• Undertake additional tasks and responsibilities as assigned by management.

Requirements:

• Diploma/ Degree in any fields
• At least 3 - 5 years of customer service, order management and delivery management
• Prior experience in managing a team
• Knowledge of SAP
• Proficient in Microsoft Excel including functions such as VLOOKUP, PivotTables, and IF functions

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Dispute and Scam Management: As the primary point of contact for escalated customer issues related to disputes and scams, you will provide expert guidance, conduct thorough review, and offer alternatives to resolve these concerns in a timely manner.
• Problem Solving: You will review complex customer issues in detail, offering fair and effective solutions that prioritize customer satisfaction.
• Process Improvement: You will actively identify areas for process improvement, proposing changes that enhance the overall customer experience and streamline operational workflows.
• Collaboration: You will collaborate closely with various internal stakeholders to ensure smooth and efficient support for customers across different touchpoints.
• Coaching and Knowledge Sharing: You will share your expertise with front-line teams by identifying training needs and providing feedback to improve their understanding and handling of dispute and scam-related issues.

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

Job Description

• Industry/ Organization Type: Freight Forwarding / Transportation
• Position Title: Customer Service Executive (Freight Forwarding)
• Working Location: Jurong East
• Working Hours: 5.25 days (Monday to Friday 9 AM - 6 PM, Alternate Saturdays half day)
• Salary Package: Basic Salary up to $3,000 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Coordinate shipment schedules, bookings, and document preparation required for international shipping (air, sea, and road transport).
• Ensure accurate and timely data entry for tracking shipments, processing orders, and providing quotes.
• Work closely with customs brokers to help clear goods through customs, providing necessary documentation and information as needed.
• Monitor shipments from the point of origin to the final destination, proactively communicating any delays and managing client expectations.
• Develop and sustain strong relationships with clients, understanding their needs and offering solutions to enhance their logistics experience.
• Resolve any issues that arise during the shipping process in a timely and effective manner.
• Prepare reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Experience in Shipping/Logistics within the freight forwarding industry is preferred.
• Excellent communication and interpersonal skills, with the ability to handle inquiries and negotiations diplomatically.
• Basic understanding of international trade, shipping regulations, and documentation.
• Ability to problem-solve and provide timely resolution to customer issues.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68609 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job description:

• Process letters and emails correspondences to customers upon request
• Attend to incoming General Hotline calls
• Manage customer enquires via livechats
• Handle customer enquiries on payment arrangement and reconnection

All qualified applicants, please send in your resume to:

[email protected]

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd

Why Us?

• Basic Salary: $2060
• Location: Changi Airport
• Work 5 Days rest 1 day
• Working timing (Choose fix): 6.50am - 3.10pm / 2.40pm - 11pm
  

The Role:

• Attend to customer inquiries
• Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services
• Perform opening and closing settlement for POS and BSS for daily cash reconciliation
• Perform bag wrapping service and upselling of baggage services or products
• Conduct bag search in accordance to SOP and ensure compliance to security standards dictated by the management and Airport police
• Responsible for store cleanliness and image
• Any other duties as assigned by management

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Edmund Chung Keng Loon
Registration Number: R1986801
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Location: Newton

Working hours: 8.30am - 5.30pm (Mon-Fri) with 1.5-hour lunch break

Up to $3,500

• To assist client on login issue such as guide on how to login, reissue user ID/Password
• Attend to inbound calls most of the time
• Require to do outbound calls when needed
• Understand client’s transactions such as outstanding amount, sales proceeds, contra profit/losses, etc
• Advise on the necessary forms to complete
• Resolve client’s queries, handle complaints (if needed)
• Other ad hoc duties assigned

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Job Info:

• AWS + VB + (OT if any: $10/ hour)
• Monday – Friday; 9 am to 6 pm & Saturday 9 am – 1 pm (alternate after probation)
• Teban Garden

Key Responsibilities:

• Perform, monitor and ensure 100% inventory accuracy on the inventory management, such as, cycle count, inbound & outbound physically and system, etc

Build, establish, maintain and improve relationships with customers

• Monitor and follow up closely with customers to resolve inbound and outbound goods discrepancies in a weekly basis

• Ensure that order shipments are process accurately based on the order and instructions given by the customers and or management

• Work closely with Warehouse Operations to ensure timely and accurate movements of inventory

• Must be able to carry physical workload in warehouse

• Any other assigned duties in the warehouse as instructed by the warehouse manager

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560

Job Responsibilities

• To assist in the customer Service dept reporting to the team manager
• To handle all bookings for both air and sea
• To liaise with air and sea carriers
• To liaise with customers
• To handle all sea documentation work

Job Requirement

• Experience Dealing with air and sea logistic will be bonus.
• 1 year of customer service experience

We regret to inform you that only shortlisted candidates will be notified.We wish you all the best in your career search.

EA Personnel Name: Hannah Ching Ning Xin

EA Personnel No: R22108651

EA Licence No.: 23C1828

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Executive
• Working Location: Jurong East
• Working Hours: 5.5 days (Mon – Fri, 830am – 530pm; Sat (WFH, 830am – 1230pm)
• Salary Package: Basic salary up to $2,800 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage and coordinate existing and new customer accounts.
• Handle incoming and outgoing phone calls.
• Deliver outstanding customer service.
• Maintain good relationships with vendors and customers.
• Resolve customer issues and provide solutions.
• Prepare shipment quotes and arrange shipments as needed.
• Utilize excellent multitasking skills in both workspace and software programs.

APPLY NOW!!!

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics related background is advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71457 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Responsibilities:

• Provide operational and administrative support for pre-enlistment medical activities and related services.
• Receive and analyze cases, determining required follow-up actions.
• Communicate with appellants and internal stakeholders to facilitate necessary actions.
• Coordinate with various agencies to retrieve data and inputs for case resolution while adhering to process flows.
• Investigate process gaps, identify root causes, and work with process owners and technical teams to implement improvements.
• Support audits, track report submissions, and ensure compliance.
• Respond to queries via phone and email with clear and concise advice.
• Perform administrative tasks to ensure process completion.

Requirements:

• Provide excellent customer service with strong communication and interpersonal skills.
• Handle diverse customer profiles and manage complex cases effectively.
• Utilize analytical and problem-solving abilities to resolve issues efficiently.
• Demonstrate meticulous attention to detail, discipline, and a service-oriented mindset.
• Collaborate effectively within a team and work independently when required.
• Leverage proficiency in Microsoft Office applications (Excel & Word).
• Leadership experience is an advantage.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Job Description

• Industry/ Organization Type: Supply Chain
• Position Title: Customer Care Specialist
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 Days (Mon - Fri; 8 AM - 5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/ compliance and inspection statuses.
• Coordinate with logistics teams to track the delivery status of customer orders, providing timely updates to customers.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• Preferably with at least 1 year of relevant work experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities (includes but not limited to):

• Checking-in, greeting passengers upon their arrival and ensuring a smooth departure process.
• Front-desk duties at exclusive premier lounges.
• Oversee and lead a team of passenger service agents.
• Make final decisions in ensuring a positive passenger experience and satisfaction.
• Guide, develop, motivate, and mentor your team to the best of discipline standards.
• Ensure that compliance standards and SOPs are met.
• Assist Duty Manager accordingly. (eg: Daily deployment)

Requirements:

• Local Diploma (Service, hospitality, tourism or related disciplines preferred)
• Nitec or Higher Nitec applicants will be considered for Customer Service Agent role instead
• Cheerful with pleasant communication skills
• Proficient in English and a second language for effective communication with international passengers
• Comfortable with working 6-days work week, rotational shifts (Morning / Afternoon / Overnight)
• Work in Changi Airport

Benefits:

• Shift allowance
• Staff transport after midnight
• OT pay after 44hours work/week
• Entitled to

1) AWS

2) Performance bonus

3) Joining bonus

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R1434599 (Loh Ling Na, Lorinna)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

A Multi-National Company managing Executive Offices looking for OPERATIONS & CUSTOMER SERVICE EXECUTIVES.

Job Description:

- Greeting and managing entry access of members, visitors & guests, including conducting tours of premises.

- Responding to product & offering, service-related queries or requests from members, visitors/guests from various channels (online or onsite inquiries)

- Assisting members with the ‘move-in, move-out’ experience.

- Assisting on the day-to-day Centre operations, ensuring usage ready for tenants, visitors & guests, including but not limited to Centre opening and closing, general cleanliness and premise maintenance, setting up and managing specific spaces (e.g. pantry, meeting rooms) usage, etc.

- Responsible for handling Customers feedbacks/complains in a timely, accurate and reasonable manner.

- Administrative work required for Centre operation (e.g., handling front desk duties, courier matters, performing payment charges, creating invoices, submitting receipts, updating Centre and member records/transactions, etc)

- Assisting with and/or participating in members events and any other community related/driven initiatives.

- To perform any other duties or tasks assigned by the Supervisor.

Requirements:

- Possess a Diploma and above, preferably with experience in the Service industry.

- Min. 2 years working experience in Co-working space/office, Hospitality or Service industries.

- Proficient in the use of relevant office software (MS Office).

- Team player with ability to work independently.

- Due to the nature of work, candidates should be fluent in both English & Mandarin but not limited to.

- The Company is looking for candidates who possess friendly, energetic and cheerful personality, strong communication and coordination skills, team spirit, outgoing personality, responsible, ambitious, willing to learn new things, good at handling interpersonal relationships, and have a clear long-term career plan for their own work.

- Able to start work immediately or within a short notice.

--------------------

Whatsapp text ONLY +65 82250145

--------------------

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer
• Working Location: Changi Airfreight Center
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) / Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Up to $2600 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist in providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow ups.
• Report generation.
• Other ad-hoc duties that may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #68502 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

1、More than 5 years of international logistics experience

2、Familiar with the top five international shipping companies, booking and related experience

3、Familiar with China's import and export procedures

4、Good communication experience with China Customs

5、Familiar with the import and export procedures of goods in Japan, the United States, and Europe

6、Excellent oral and written skills in Chinese, English and Japanese