Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• Keen interest to work in Emergency Department
• No need experience , Training Provided
• Able to commit 3 rotating shift , 6 days ( Paid Shift Allowance , shorter working hours per day )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working location: Near to Buangkok mrt
Working hours: 5 days(including one weekend), Shift work(2 shifts, 8 hours/shift); 8:30am – 4:30pm // 2:30pm – 10:30pm
Salary: $2600 - $2900

Youth Work Associate will be working with the youths staying in an institutional facility, which focus on community rehabilitation.

Responsibilities:

• Oversee the residents on a daily basis; manage the welfare, discipline and standards of regimentation in the institution.
• Support the shift during emergency.
• Deliver Trauma-informed practices in daily interactions.
• Ensure safety and security of premises, include perform body & property check, carry out security patrols, dormitory checks, and conduct urine test (when necessary)
• Manage and provide care for the daily living needs of the residents in the Hostel.
• Plan and conduct engagement activities in educational and recreational programmes for the residents
• Able to develop positive relationship with the residents.
• Facilitate proactive and restorative circles (attain competence)
• Involve in admission process.
• Involve in taskforce, to assist and execute tasks required from the taskforce.

Requirements:

• Diploma with 2 years working experiences.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Job Responsibilities

• Perform verification, calibration and preventive maintenance (PMs) with in-house Metrology SOPs
• Maintain in-house calibration and qualification tools to ensure that they are timely calibrated and maintained
• Handle and Coordinate with External Third-Party (3P) vendors to support various services (calibration, PM, Qualification, repairs)
• Ensure that the External 3P vendors are qualified under Customer off-site and on-site requirements prior their service job execution
• Respond as per on-site service request guidelines to ad-hoc Service requests triggered by Laboratory End Users within agreed Service Level Agreement (SLA)
• Identify and recommend customers appropriate inventory type and quantity of inventory supply of critical equipment service parts, verification/calibration/PM kits and service tools replacement to minimize instrument downtime and budget planning.
• Ensure accurate documentation creation, management, updates and tracking of services rendered in this program, using in-house Asst Management system in the following areas:
• Training
• Service Reports of all equipment and calibration tools for all services performed
• Asset information
• Vendor Qualification Review
• Effective communication and coordination with customers, vendors, multi-functional team in the company to ensure services can be carried out effectively

Qualifications and Criteria

• Min Diploma in science or Engineering, preferably in Electrical and/or Mechanical Engineering or related fields
• Min 1 year of engineering exp

Lifescience MNC

Office hours Mon to Fri

Up to $3.2K

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

Main Duties

 Be the front line for all visitors, prospects and customers in the showroom

 Receive and forward queries and complaints via phone, email and general correspondence

 Provision of drinks and snacks to visitors, prospects and customers

 Monitoring of whereabouts of all members of the sales department

 Preparation of all documentation for delivery

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

• Represent Clinic as a front line support staff
• Handle patient registration, schedule appointments, and promote digital services
• Assist and guide patients on the use of self-service kiosk/digital services
• Provide frontline support for patients, including crowd control and responding to patient inquiries
• Perform other ad-hoc duties as assigned

Requirements

• Min NITEC / Diploma in any coures
• No exp needed, training provided
• Able to start immediately

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Key Responsibilities:

• Appointment Facilitation: Coordinate and facilitate appointments with doctors and manage associated diagnostic services for patients and their families.
• Patient Assistance: Assist patients with registration, billing processes, and handle inquiries related to insurance claims.
• Information Verification: Accurately verify and record patients' information in the clinic's system.
• Insurance Guidance: Provide guidance on private health insurance coverage and Medisave requirements to ensure the smooth processing of claims.

Requirements:

• Education: Diploma in Healthcare related field.
• Experience: Minimum of 2 years of work experience, preferably in the healthcare industry.
• Skills: Proactive in addressing patients' needs, with strong communication skills to effectively collaborate within the team and achieve organizational goals.

Please send in your latest resume to [email protected] or contact Tammy Yap at +65 64160542

*Only shortlisted candidates will be notified*

Tammy Yap Yong Qi (R24121217) | Employment Agency Licence No:04C3537

Job Summary:

• $12/hr weekdays, $14/hr weekends
• 5 days (44 hours per week, Mon-Sun 10am – 11pm)

Job Responsibilities:

• Prepare work of Hall opening and closing operation hours
• Help customers to settle down and advise on ordering system
• Serve food to customers in an effective and polite manner
• Answering customer’s queries regarding services, menus, offers or any other product related enquiries
• Clean tables after customers have left and clearing empty/unwanted dishes
• Assist kitchen staff whenever required
• Check & record fridge temperature
• Welcome and bid farewell to customers as they enter/ leave the restaurant

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Hui Yew Cheong

Registration Number: R24124511

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Job Description

As a Patient Service Associate, you will be expected to deliver friendly, efficient customer service and create a warm and welcoming atmosphere for all of internal and external customer/patients, with the key aim of providing excellent patient care and satisfaction.

Duties and Responsibilities

• Register and schedule appointments for patients
• Assist doctors with administrative tasks and/or simple procedures
• Manage email, phone and upfront enquiries from patients
• Perform cashiering duties
• Provide chaperone assistance to patients
• Ensure overall décor and cleanliness in the clinic

Requirements

• Min Polytechnic Diploma, GCE A/O, Higher NITEC, NITEC qualification
• Experience in customer service will be advantageous
• Proficient in computer skills
• Team player with good interpersonal and communication skills
• Able to multi-task and work in a fast-paced environment

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Patient Service Associate

Andrea Eunice Tan Min Er
(R23112594)
Recruit Express Pte Ltd
EA License No. 99C4599

Job Scope

• Execute risk management plans for medico-legal cases and clinical complaints.
• Promote good clinical care through specific tasks and projects.
• Manage medico-legal cases, clinical complaints, and the claims process.
• Oversee medical malpractice coverage renewal and administration.
• Lead medico-legal education and communication efforts.
• Serve as Secretariat for the Clinical Care Review Committee (CCRC).
• Handle ad hoc projects.

Requirement

• Min Degree
• Prior experience in Complaints Management Feedback

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Opportunity to work on digital projects with a globally recognized organization. The focus will be on application support and collaborating with vendors/business units to determine business requirements for facilitating and executing support on different CRM systems/application modules. This position will initially be a 1-year contract, with the potential for renewals and conversions to perm depending on your performance. If you are keen, feel free to send in your application or send in your latest resume to [email protected].

• Perform Analysis, diagnosis, and troubleshooting of raised issues.
• Collaboration with vendors and users to gather and analyze requirements
• Perform/Support UATs before deployments/implementations.
• Managing/Liaising/Coordination with vendors for L2/L3 support to ongoing business applications.
• Supporting Application Deployment/troubleshooting and change requests.
• Manage projects, develop project plans, and monitor project performance and delivery.

Ideal Qualifications:

• 3 years of working experience in Application Support/Maintenance in a vendor environment.
• Working experience in IT projects/domains.
• Java development experience, SQL Proficiency
• Experience in a cloud working environment will be an added advantage.
• Track record of effective communication with stakeholders and vendors.
• This role will need a mandarin speaker as you will need to liaise with chinese counterpart stakeholders on a daily basis.

Grace Lee

Senior Manager

Company Registration No. 200408881M

EA Registration No. 12C5526

CEI Registration No R1545055, Lee Mary Grace Manao

Looking to speak to an ITSM Project Manager with strong experience with ServiceNow implementation. The role is a 1 year contract to start and has the potential to either extend or convert to Fulltime employment depending on your performance. If you are interested, please send your resume to [email protected].

Job Responsibilities

• Implement ServiceNow ITSM features and modules as per requirements from the company.
• Propose additional modules/features that will be required to meet requirements from ServiceNow users/departments
• Provide bi-weekly updates to the Company on enhancements, issues and resolution matters.
• Project tracking to ensure enhancement timelines are met.
• Work closely with Functional Developers to handle any changes to project scope.
• Provide administrative support on IT Service delivery and management related matters.
• Support and maintenance of the IT Service Management tool.
• Plan, test and deployment enhancement to the IT Service Management Tool as approved by the management.
• Assist to collate data and information for Change Advisory Board Meeting.

Job Requirements

• Experience in managing ServiceNow implementation projects.
• Technical discipline preferably with IT background.
• Experience in governance of ITIL processes, e.g. Change/Problem Management.
• Attention to detail, able to perform detailed forward planning.
• Equipped with good project management and presentation skills.
• Strong interpersonal skills, flexibility, and a collaborative team-oriented problem solving approach are critical
• Strong analytical capabilities and excellent verbal and written communication skills.
• Fluency in English, the ability to write clearly and concisely is required.

Grace Lee

Senior Manager

Company Registration No. 200408881M

EA Registration No. 12C5526

CEI Registration No R1545055, Lee Mary Grace Manao

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit for long term

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Jobscope

• Providing frontline customer service and handle counter registrations, scheduling appointments
• Collection of payments and basic admin duties
• Liaise with patients and family members and educate on medical follow up appointments
• Assist medical professionals in daily clinic operations
• Other Ad-hoc duties

Requirements

• Min N/O/A Levels or Diploma in any studies are encouraged to apply
• Customer service experience required
• Willing to walk and stand for long hours, dealing with patients in close contacts and comfortable to work in a hospital setting
• Office hours/ shift hours available
• Able to commence work immediately / short notice

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599

Business Function

Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Support Product Owners/Business Project Managers in the execution of Project workstreams, organise and facilitate requirements gathering workshops, mapping out of As-IS and To-Be processes, review/validate/prioritise user requirement/User Stories, support UAT and implementation, and provide post-implementation support.
• Elicit and analyse user’s requirements from various team and document the End-to-end business process flow, identifying gaps and address potential risk
• Collate and manage all the details regarding the application for the assigned business vertical– information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with Tech BA and Developers/QA to estimate efforts and coordinating testing
• Actively partnering stakeholders and tech teams in the solutioning process to ensure that the business solutions being implemented are thought through with strategic view, standardization of processes, design for intelligent operations, data driven operating model with dashboard.
• Clear understanding of the scope of the project, the changes associated and support the Project Manager in impact assessment.
• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
• Manage UAT in terms of timeline, managing the tester’s test cases and testing result. May involve in testing as well.
• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.
• Support user community on business queries and guidance on better usage of the system on daily BAU activities.

Requirements

• Bachelor’s Degree or equivalent qualification with 5-10 years of experience with Business Analyst and/or processing in treasury products (both vanilla and structured derivatives)
• Relevant Treasury & Markets product or technical certificates, e.g. Certified Business Analyst or Agile product owner / scrum master etc.
• Experience/Technical skills relating to Data Analysis &/or emerging/new technologies will be an added advantage.
• Strong quantitative, analytical, problem solving and process/system architecture/data structure design skills
• Able to translate user requirements and analysis into technical requirements/process maps, and solution to meet objectives
• A self-starter and learner who takes the initiative to challenge the status quo
• A natural leader who displays integrity, humility, and responsibility, with excellent interpersonal relationship skill
• Detail oriented and able to connect the dots for bigger picture
• Good written and verbal communication skill, able to present and facilitate meetings & workshop
• Able to empathise and collaborate with stakeholders across functions and at all levels, enduring partnerships and teamwork
• Ability to thrive in a dynamic and rapid evolving environment
• Ability to multi-task, work independently and perform well under pressure
• Ability to look beyond individual issues to identify broader themes with wider-reaching impact

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit for long term

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Ensure third-party vendors meet service requirements.
• Oversee vendors for services like calibration, maintenance, and repairs.
• Provide metrology services, ensuring tools are properly calibrated and maintained.
• Respond to service requests from lab users quickly.
• Recommend and manage inventory of critical equipment parts and supplies.
• Maintain stock of consumables and chemicals.

Requirements

• Min Diploma in any engineering courses
• Min 1 year of any Service Maintaince / Calibration exp

Lifescience MNC - Jurong East

Office hours Mon to Fri

Up to $3K

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• Prior Healthcare experience is a must
• Able to commit 3 rotating shift ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• You will match patients’ requested bed class with the available supply of beds to minimise waiting time and to optimise hospital bed resources.
• Working and communicating with various stakeholders and team members on patients' requests and changes to bed assignment.
• Using of the Bed Management System to search and assign beds to patients in accordance to set protocol, policy and procedures
• Collating, analysing and submitting of statistical reports on a timely basis

Requirements

• Min NITEC / Diploma in any coures
• No exp needed, training provided
• Able to start immediately

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Ensure third-party vendors meet service requirements.
• Oversee vendors for services like calibration, maintenance, and repairs.
• Provide metrology services, ensuring tools are properly calibrated and maintained.
• Respond to service requests from lab users quickly.
• Recommend and manage inventory of critical equipment parts and supplies.
• Maintain stock of consumables and chemicals.

Requirements

• Min Diploma in any engineering courses
• Min 1 year of any Service Maintaince / Calibration exp

Lifescience MNC - Jurong East

Office hours Mon to Fri

Up to $3K

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Business Function

Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Support Product Owners/Business Project Managers in the execution of Project workstreams, organise and facilitate requirements gathering workshops, mapping out of As-IS and To-Be processes, review/validate/prioritise user requirement/User Stories, support UAT and implementation, and provide post-implementation support.
• Elicit and analyse user’s requirements from various team and document the End-to-end business process flow, identifying gaps and address potential risk
• Collate and manage all the details regarding the application for the assigned business vertical– information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with Tech BA and Developers/QA to estimate efforts and coordinating testing
• Actively partnering stakeholders and tech teams in the solutioning process to ensure that the business solutions being implemented are thought through with strategic view, standardization of processes, design for intelligent operations, data driven operating model with dashboard.
• Clear understanding of the scope of the project, the changes associated and support the Project Manager in impact assessment.
• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
• Manage UAT in terms of timeline, managing the tester’s test cases and testing result. May involve in testing as well.
• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.
• Support user community on business queries and guidance on better usage of the system on daily BAU activities.

Requirements

• Bachelor’s Degree or equivalent qualification with 5-10 years of experience with Business Analyst and/or processing in treasury products (both vanilla and structured derivatives)
• Relevant Treasury & Markets product or technical certificates, e.g. Certified Business Analyst or Agile product owner / scrum master etc.
• Experience/Technical skills relating to Data Analysis &/or emerging/new technologies will be an added advantage.
• Strong quantitative, analytical, problem solving and process/system architecture/data structure design skills
• Able to translate user requirements and analysis into technical requirements/process maps, and solution to meet objectives
• A self-starter and learner who takes the initiative to challenge the status quo
• A natural leader who displays integrity, humility, and responsibility, with excellent interpersonal relationship skill
• Detail oriented and able to connect the dots for bigger picture
• Good written and verbal communication skill, able to present and facilitate meetings & workshop
• Able to empathise and collaborate with stakeholders across functions and at all levels, enduring partnerships and teamwork
• Ability to thrive in a dynamic and rapid evolving environment
• Ability to multi-task, work independently and perform well under pressure
• Ability to look beyond individual issues to identify broader themes with wider-reaching impact

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Responsibilities:

• Ensure third-party vendors meet service requirements.
• Oversee vendors for services like calibration, maintenance, and repairs.
• Provide metrology services, ensuring tools are properly calibrated and maintained.
• Respond to service requests from lab users quickly.
• Recommend and manage inventory of critical equipment parts and supplies.
• Maintain stock of consumables and chemicals.

Requirements

• Min Diploma in any engineering courses
• Min 1 year of any Service Maintaince / Calibration exp

Lifescience MNC - Jurong East

Office hours Mon to Fri

Up to $3K

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Working hours (Have to work weekend as it is on rotating shift)

8.30am – 8.30pm, on 5-day work week

with rotating shifts, Mondays to Sundays and public holidays.

1. Maintaining a positive, empathetic, and professional attitude toward customers.

2. Responding promptly to customer inquiries on general and transactional enquiries

3. Communicating with customers through various channels.

4. Acknowledging and resolving customer requests.

5. Customer outreach to encourage the use of digital services.

6. Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.

7. Collaborate with stakeholders to resolve all customer queries and requests.

8. Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.

9. To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery

10. To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.