Sales Account Manager

Location: Joo Chiat Rd

Working Days: 5 days, Monday to Friday

Working hours : 9am to 6.00pm

Salary : $3200-4000+Com( No aws or bonus, no allowance, no company transport)

CURRENT TEAM STRUCTURE: 1 Sales Director, 2 Sales Account Managers

TRAVELLING: Not required, except for Company Trip

Job Scope

-is looking for an Account Manager to create long-term, trusting relationships with our customers.

-The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

-You will be fully working from office.

•⁠ ⁠Proactively own and manage a portfolio of enterprise-level accounts and become their trusted advisor and influencer.

•⁠ ⁠Possess a comprehensive understanding of monday.com solution and connect that knowledge directly to customer ROI.

•⁠ ⁠Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.)

•⁠ ⁠Be an expert on the monday.com platform, with a deep understanding of our capabilities and value.

•⁠ ⁠Consult with customers on their internal processes and challenge leaders to drive change across their organization.

•⁠ ⁠Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of monday.com.

•⁠ ⁠Partner with others at monday.com to ensure successful account management and surface customer inputs back.

Skill Requirement

•⁠ ⁠Preferably 4+ years of B2B SaaS sales, account management or consulting experience working with large, enterprise-level accounts (> 50-150K ACV)

•⁠ ⁠Proven experience as the owner of the full sales cycle, from identifying expansion opportunities to building the relationships with key stakeholders to negotiation and contracting

•⁠ ⁠Prior experience in Strategy consulting - advantage

•⁠ ⁠Strong customer-facing and presentation skills with the ability to establish credibility with executives

•⁠ ⁠Superb written and verbal communication skills

•⁠ ⁠Positive attitude, empathetic, and energetic

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Act as the company’s primary liaison for customer communications
• Collaborate with the Quoting Specialist to ensure the timely provision of pricing information
• Facilitate the coordination of significant global bidding processes within the defined timelines
• Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns.
• Ensure the timely delivery of tracking/business reports to the various customers
• Collaborate with both customers/vendors to resolve process-related matters
• Maintain/Develop daily customers’ relationships via email, phone, or in-person interactions
• Identify area of improvement to enhance operational efficiency
• Work alongside various stakeholders to conceptualize/execute new initiatives for the various customers
• Keep customers well-informed about their order/query statuses, and prioritize their needs accordingly
• Oversee the submission of accurate forecasts, ensuring timely submission
• Participate in the necessary internal/external product training sessions
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 3 years of relevant Customer Service / Sales Support experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Location: Central & West
• Salary: $2400 -$2700
• Duration: 1 year contract (Extendable)
• Mon- Fri 8.30am to 6.00pm

Responsibilities

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements

• Diploma in Business Management or relevant discipline
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Job Highlights

• Location: Cecil Street (Telok Ayer MRT) / Scotts Road (Orchard MRT)
• Working Hours: 8.45am to 6.15pm
• Working Days: 5-days
• Annual Bonus: Subject to individual performance

Job Description

• In charge of managing service office
• Ordering office supplies
• Handling office Tenants and Vendors
• Process basic invoicing

Job Requirements

• Prefer candidate with customer-service experience
• Pleasant-looking and good working attitude
• Must be able to converse in English & Mandarin

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Mavenside Consulting Pte Ltd | EA License No.: 20C0204

Kerine Tan | EA Personnel No.: R2095889

Job Highlights

• Location: Cecil Street (Telok Ayer MRT) / Scotts Road (Orchard MRT)
• Working Hours: 8.45am to 6.15pm
• Working Days: 5-days
• Annual Bonus: Subject to individual performance

Job Description

• In charge of managing service office
• Ordering office supplies
• Handling office Tenants and Vendors
• Process basic invoicing

Job Requirements

• Prefer candidate with customer-service experience
• Pleasant-looking and good working attitude
• Must be able to converse in English & Mandarin

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Mavenside Consulting Pte Ltd | EA License No.: 20C0204

Kerine Tan | EA Personnel No.: R2095889

6 months Contract work - July to Dec 2024

Working days: 5 days work week

Location: Kallang

Job Scopes:

• Preparing quotations
• Communicating with customers
• Handling phone inquiries
• Assisting the sales team
• Organizing and filing documents
• Performing other ad-hoc tasks as assigned

Requirements:

• At least A Level or Diploma
• Overtime Required with Overtime Remuneration

Aurora Asia Pacific (21C0671)|Ying Kee (R21103783)

Our client is a music education company. Due to their current expansion plan, they are looking for a Associate Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Associate Centre Manager:

• Regularly evaluate front desk staff to ensure top-notch service, effective customer interactions, sales capabilities, and professional behavior. Implement a comprehensive feedback system for continuous improvement.
• Oversee the logistical and maintenance operations to maintain a pristine, high-quality environment akin to a luxury hotel. Ensure cleanliness and a positive overall experience.
• Meet monthly lead generation, sales/enrollment targets, and other growth objectives set by management. Mentor team members to help them achieve their individual targets.
• Foster a positive work environment aligned with company values. Implement initiatives to address workplace challenges and organize staff welfare events to boost employee satisfaction.
• Ensure high customer retention through effective problem-solving and superior service standards. Motivate the team to find optimal solutions that meet both customer needs and company goals, aiming for high customer satisfaction.\Maintain consistent and aligned communication with the company's core values across all channels. Proactively report any issues or concerns to management for a collaborative approach.
• Ensure full adoption and goal achievement of the Enigma system, complying with all directives.
• Track and report on team evaluations, development, and improvement plans.
• Perform additional tasks as assigned by management.

Requirements:

• Relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Responsibilities:

- Service customers in the repair and modification works of switchboards and its related equipment.

- Test and commission of switchboards on board vessels or on-site to the satisfaction of customers, if assigned as added duties.

- Liaise with customers on their requirements and provide feedback to our Sales and Marketing Department.

- Perform other jobs on-site which include coupling of switchboards, rework and modifications etc.

- Prepare to work long hours, over the weekends and holidays, if required by customers.

- Being assigned to carry out overseas' commissioning work when required.

- Maintain good teamwork among the staff.

- Maintain good housekeeping in the office and other facilities such as test equipment, tools etc.

- Observe and adhere to safety rules during performance of every task.

- Take on added tasks / responsibilities as assigned by the superiors.

- Follow the procedures of the Quality Management System for effective implementation and control

Job Requirements:

- Nitec / Diploma in Electrical or equivalent

- 1 year of relevant experience

- Fresh are welcome to apply

- Able to start work immediate

- Transport pick up at CCK, Bukit Batok and Jurong Point

The Service Crew is responsible for presenting menus to patrons. He/She takes orders and answers questions on meal items. He/She makes recommendations and serves food/beverages to customers. He/She prepares the bill that itemizes total meal costs and sales taxes. He/She performs cashiering duties. He/She may also be required to prepare the food.

Hiring for three "The Oyster Bank" outlets.

Thirsty for an alternative, fun and fulfilling working experience? Join our family (a small family with big dreams) as we tickle your intellect and get your creative juices flowing.

Responsibilities included:

Maintain a team-oriented personality with strong people management skills;

Oversee the organization of bar stock & ingredients; verifying all food products are properly dated and organized for quality assurance;

Ensure all food/drink preparation and presentation by the team closely follows recipes and SOP guidelines, and are delivered in accordance with the brand’s appearance/quality standards;

Actively respond to and handle guest problems and complaints;

Trains new floor employees to restaurant standards; capitalizing on informal opportunities to coach and mentor, taking interest in others’ personal development;

Ensure proper purchasing and receiving bar supplies.

Ensure proper grooming and hygiene standards for all floor staff;

Ensure all equipment in the bar is properly maintained and in working order in accordance with SFA standards. Promptly feedback to management team if any issues arise.

Assist the company in expansion plans.

Basic duties include taking customers' orders, preparing drinks, serving food and drinks, cashiering and housekeeping.

Requirements:

Excellent attitude and willingness to learn

Display integrity and initiative

Team player

Good communication skills

Please include your email address and contact number in your resume.

Job Description:

• Deliver prompt and efficient service to order processing via call centre hotline, email, sales order
• Perform accurate and prompt entry of orders in the system
• Ensure timely and accurate processing of orders received through the order hotline and email
• Ensure that critical information with regards to urgent delivery, special timing request are communicated and followed up with the delivery section till completion of delivery
• Ensure procedures for processing of item with sales restrictions, orders that require price approval and other principal specified requirements are strictly adhered to
• Provide admin support when necessary [e.g. filing, data entry, retrieval of documents, etc
• Any other duties assigned

Job Requirements:

• Minimum Diploma
• Good verbal, communication and interpersonal skills

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Role:

This is a full-time, onsite, Service Desk Agent Role for our esteemed banking client in Singapore.

If you are selected,

You will provide technical assistance and customer support to users of IT services in the day-to-day activities.

Company provides endless opportunities for career progression and better work - life balance

Responsibilities:

• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level.
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Requirements:

• Min Nitec in IT related fields
• Min 1 year End user support experience or Technical Service Desk.
• Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

Job Summary:

· Manages the day-to-day operations of various assigned facilities to ensure the cost effective, safe and efficient operation of the customer's facilities

· Provides operational leadership to account team to ensure operational excellence is continually achieved

· Have thorough understanding of the contract and ensure that the contractual obligations are delivered and meet Customer Satisfaction expectation

· Communicates contract deliverable, objectives, and expectations to the staff.

· Staff development and training to improve productivity & competencies

· Role out the branding policy and follow as per specification

· Maintain records and reports necessary to comply with Company, government, and accrediting agency standards, regulations, and codes.

· Maintains confidential records.

· Prepare monthly/quarterly/year-end reporting to ensure promptness and accuracy.

· To play a key support role in the delivery of client projects, including client liaison, contact with internal resource departments and external suppliers, and administrative work.

· To contribute to the financial administration of client projects, including but not limited to completing timesheets, completing expenses, up-dating budgets and raising draft invoices.

· To manage the administration and smooth running of client jobs, including taking responsibility for reporting, management of client communication and program participants including contact reports, maintaining up-to-date electronic and paper files

· To effectively manage suppliers to ensure the highest quality is delivered and the best price negotiated.

· Ensure all HR, Finance, Procurement and EHS processes followed for compliant

· Ensures that all programs and procedures of the operating staff are being implemented.

· Manages and supervises facilities personnel including hiring, promotions, and recognition, discipline and personnel terminations. Responsible for completion of required documentation and forms.

· Identifies, investigates and reports on the need or opportunity to undertake buildings or system modifications.

· Work with Business Development Manager for new business account.

· Maintain high employee morale.

· Maintains open communications with the customer and good customer relationship to improve customer satisfaction.

· Secure more Ad-hoc works on site to increase business volume.

· Meeting projected gross margin targets

· Complies with all company policies and procedures and adheres to company standards of business ethics and conduct.

· Ensure compliance to Safety, Health & Environment Procedures and Reporting.

Any other ad-hoc projects as assigned by the FM Operations Director

Knowledge, Skill and Abilities Required:

· 3 years experience in the direct supervision of multi-building operations required.

· Strong organizational skills and a participatory management style.

· Strong interpersonal relations ability, excellent oral and written communications skills

· Excellent time management and teamwork skills

· Commitment to continuous improvement and best practice

· Excellent grooming and personal hygiene standards

· Self-motivated and lateral thinking

· Must be computer literate in Microsoft Office products (Word, Excel, Outlook)

· Excellent English written and verbal communication skills.

Company Description

Grain Traders is a good food company that believes in nourishing people beyond meals. We serve inspired and consciously-prepared meals ready for enjoyment. The Grain Traders movement is not just about helping people eat well - we believe nourishment comes in many forms. Our team members are an essential part of this movement and we invite you to join us as we grow! If you enjoy working in a fast-paced exciting environment with an exceptional team, this is the place for you!

Company Benefits:

• Central Location in the CBD
• Sales incentive program
• 5 days work week
• Medical benefits
• Staff meals
• Staff referral programme of $500
• Birthday Leave

Job Description:

Key Responsibilities:

• Welcome and greet guests upon their arrival at the restaurant.
• Anticipate and address guests' needs and provide excellent customer service.
• Completing opening and closing duties daily
• Assemble grain bowls for in-house guests, takeaway, delivery, and event orders
• Ensure stations are stocked and cleaned
• Work closely with management for stock count and ordering.
• Ensure cleanliness and maintenance of the outlet.
• Clearing plates, and glasses from tables and tray collection area.
• Any ad hoc duties as assigned by management.

Job Requirements:

• Minimum 1 year of relevant experience.
• Energetic, good team player, and service-orientated.
• Ability to thrive in a fast-paced environment.
• Strong problem-solving skills.

Job Description:

1. Maintain a team-oriented personality with strong people management skills;

2. Oversee the organization of bar stock & ingredients; verifying all food products are properly dated and organized for quality assurance;

3. Ensure all food / drink preparation and presentation by the team closely follows recipes and SOP guidelines, and are delivered in accordance with the brand’s appearance/quality standards;

4. Actively respond to and handle guest problems and complaints;

5. Trains new floor employees to restaurant standards; capitalizing on informal opportunities to coach and mentor, taking interest in others’ personal development;

6. Ensure proper purchasing and receiving bar supplies.

7. Ensure proper grooming and hygiene standards for all floor staff;

8. Ensure all equipment in the bar is properly maintained and in working order in accordance with SFA standards. Promptly feedback to management team if any issues arise.

9. Assist the company in expansion plans.

10. Basic duties include taking customers' orders, preparing drinks, serving food and drinks, cashiering and housekeeping.

Requirements:

• Excellent attitude and willingness to learn

• Display integrity and initiative

• Team player

• Good communication skills

*Hiring for three outlets under The Oyster Bank (The Oyster Vault Pte Ltd - Funan #02-32, GWC Vault Pte Ltd - Great World City #01-111, TJP Vault Pte Ltd - 39 Tanjong Pagar Road #01-02)

Reporting directly into the Store Lead, this role of Retail Customer Associate / Executive, will focus on helping people to achieve outcomes with their sleep health through providing excellent customer service.

What do you do:

You will be taking care of every walking in customer to ensure that their concerns and needs are attended to, with a caring & professional attitude so that the customers will leave the store at ease. You will also assist in taking care of the store (during opening or closing according to your shift) - ensure the store's cleanliness, comfortable environment and check on the products.

Responsibilities :

• Possess experience in a busy, multi-tasking retail, customer service role.
• Able to maintain compassion and remain calm composure under pressure.
• Customer service - oriented with sales focus, always looking for the best outcome for the individual.
• Possess administrative skills to document and process customer enquiries (product usage, purchases etc).
• A strong and adaptable communicator.
• An active listener with the ability to find solutions to customer concerns and issues.
• Can understand all in store retail operation and its policy & procedures.
• A hands on, energetic & vibrant person and a team player.
• An accountable personnel who will ensure company assets are intact.
• Able to achieve and exceed KPI's given.

Requirements

• Primary / Secondary School / 'O' Level
• Admin and customer service,Retail Sales
• Good communication and interpersonal skills
• 1 year experience needed

If you aspire to be part of our dynamic team, you are invited to apply online with a comprehensive resume.

We regret only shortlisted candidates will be notified.

Sales | Migration Service | Up to $3k | Orchard

Working Hours: Monday to Friday from 9.00am to 6.00pm
Working Location: Orchard
Salary range: SGD 2,500 – 3,500 + commission

Job Duties:

• Attend to phone calls and email enquiries
• Set up and conduct consultations in person or via video calls
• Follow up closely with potential prospects
• Assess and advise clients regarding eligibility, expenses, timeline and visa options
• Pro-actively monitor changes in immigration laws and regulations
• Provide regular updates and actively follow up with clients before and after-sales
• Be the main point of contact to identify and resolve clients’ concerns promptly
• Preparation of weekly reports for performance tracking and appraisal
• Develop and maintain a good working relationship with the documentation team
• Attend to any other related duties assigned by management

Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.
• At least 2 years above of sales experience

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Pay Package

• Salary: Up to $2800
• Yearly performance bonus: Up to 1 month of salary
• 5 days work week, inclusive of 1 weekend work day

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records.
• Participate in trainings, tests and audits when required.

Requirements:

• Proficient in MS Excel / office
• Customer service oriented
• Able to work in any of the following shift: AM – 7:30AM to 5:00PM; MID - 9:00AM to 6.30PM; PM – 12:30PM to 10PM (Shift shall be rostered. - With 1 hour of meal time)

Job Description:

• Support startup, maintenance, and service activities with a focus on safety.
• Perform preventive maintenance, logging, corrective repairs, and warranty work.
• Service personnel protection equipment, handle safety activities, emergencies, and ad hoc projects.
• Manage orders until fulfillment in collaboration with the Service team.
• Liaise with customers, supervisors, coordinators, and logistics for queries, technical issues, updates, and deliveries.
• Ensure efficient equipment turnaround and quick response to breakdowns.
• Assist with other assigned service tasks.
• Communicate technical information clearly to employees, customers, and external parties.
• Fulfill Workplace Safety & Health responsibilities as required.

Requirements:

• Min Diploma
• Relevant Experiences ( Keywords : Service and repair of equipment / machine )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Field Service Engineer:

• Deliver after-sales support, including installation, commissioning, and maintenance of laboratory and research equipment.
• Offer technical guidance and consultation to clients.
• Address and resolve customer issues promptly and effectively.
• Compile and submit detailed service reports.

Requirements:

• NITEC / Diploma in Electronics or Mechanical Engineering
• 1 - 2 years experience in life science industry
• Possess vaild Class 3 drving license and own transport is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our Client is a leader in the Environmental industry in Singapore. Due to their current expansion plan, they are looking for a Finance Controller to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Manage cash flow, including optimization, forecasting, expense management, debt management, collection, budgeting, consolidation, and P&L forecast.
• Responsible for funds in banks for unexpected expenses, procurement activities and operations.
• Develop risk management/control strategy for the Group and handle monthly group consolidation and results analysis.
• Responsible for implementation of financial strategies, including risk minimization and cost enhancement.
• Oversee and manage financial reports, audits, and tax matters and prepare financial metrics based on P&L.
• Provide ROI analysis for overseas investments and advice on investment decisions.
• Oversee finance team, such as performance management and team bonding.
• Provide leadership and guidance, fostering a culture of improvement and accountability.
• Lead financial projects to optimize production and cash flow.
• Develop and maintain ERP and MIS projects.
• Improve internal controls and ensure compliance with regulations.
• Analys and recommend maximizing returns on excess funds.
• Responsible for financial performance and provide insights and recommendations.
• Maintain good relationships with bankers and liquidity providers.
• Perform ad-hoc duties related to the Company’s business activities.

Requirement

• Min Degree in Finance, Accounting, or a related field or CPA
• Min 5 years of relevant experience in manufacturing industry
• Strong experience in FP&A, internal controls, risk management, and regulatory compliance.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Responsibilities:

• Report to Application Manager
• Working closely at customer sites (pre/post sales), you will help to convey accurate technical customer requirements to the sales and market teams
• Root causes analysis, data gathering, taking photos and writing reports
• Managing field evaluations, investigating equipment and process problems
• Supporting deployment of vacuum solutions, methods and practices
• Review and help to identify failure modes with local and global support teams through local pump disassembly analysis and 8D report expertise
• Help local service team to properly update with accurate information and escalations of application process technical issues
• Prepare and present to customers quality presentations related to applications issues and /or product recommendations
• Collaborating closely with customers’ engineers and providing on-site technical support
• Provide on-site and in-house technical & application support as required

Requirements:

• Degree, Diploma or ITC in engineering (chemistry / mechanical / electrical preferred)
• Good knowledge of advanced semiconductor manufacturing technology and engineering-based problem-solving techniques
• Minimum 1 year of semiconductor process technology or research experience
• Minimum 1 year experience
• Vacuum systems or exhaust gas management systems experience a plus
• Familiar with Semiconductor, Automotive, Solar and LED manufacturing equipment and processes
• Understanding of semiconductor process chemistry and electrical, mechanical systems
• Project management and systematic problem-solving
• Experience in chemical analysis techniques (FTIR, XPS, SEM, ICP-OES) will be an advantage
• Experienced and comfortable in customers’ interfacing.

Interested candidates, do submit your resume in MSWord or contact 62251232

Refer your contacts here https://bit.ly/3Dj5WhS – Recruit Haus Referral Program Form. If your friends stay on as an employee & passed probation, you’ll be rewarded!

Client Service Consultant (Automotive)

• 6 Days | Mon-Fri 8.45am-5.45pm, Sat 8.45am-3.30pm (1 hour lunch break and 30 minutes tea break)
• Salary: Basic S$2,500 - S$4,000 (Based of Experience)
• Address: Marymount

Responsibilities

• Verify warranty and service contract coverage
• Manage spare parts ordering and issuance
• Liaise with internal and external stakeholders
• Provide service quotations to customers
• Expedite parts delivery and tracking jobs
• Handle customer inquiries and bookings
• Maintain document records and correspondence
• Oversee vehicle servicing and repair processes
• Handle negotiations, complaints, and sales closures
• Build and maintain client relationships
• Issue invoices and prepare necessary paperwork
• Handle ad-hoc tasks

Requirements

• Class 3/3A Driving License
• Customer Service experience

WhatsApp or Email your Resumé for Interview Arrangements.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Service Engineer

$3,000-$4,000 + $6 meal allowance/day + OT + AWS + Bonus (Company performance)

5 days, Mon-Fri: 815am-515pm (Now is 830am-430pm)

11 Tuas View Crescent, Singapore 637643 (Company transport provided from North, East, West)

Job Descriptions:

• Product delivery training to distributors and customers
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.

Job Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram.
• Process valid Class 3 Driving License.
• Will involve travelling to other countries within Asia, entitled to travelling allowance