Working Day: 5-6-5-6 work weeks (follow roster)

Working Hours: 8am to 5pm

Location: Geylang Bahru

Salary: Basic $2500 - $3000

Job Description:

• Handles phone-manning
• Data entries and record keeping
• Provide best solution or alternative to complaints
• Work closely with operations department
• Other ad-hoc duties assigned

Job Requirement:

• Diploma holder with a minimum of 2 years of customer service experience
• Possesses IT knowledge
• Able to do shift work, and work on Public Holidays and Overtime

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic

infrastructure, and network connectivity issues.

• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

• Basic Up to $3800 (depends on experience)
• Mon – Fri / 7.30am to 5pm
• Office: Jurong Gul Circle (company bus at Boon Lay, Choa Chu Kang MRT)
• Well-established marine service provider

Responsibilities:

• Response to client’s request and enquiries
• Process quotations, service contracts, invoices
• Liaise with suppliers on parts procurement

Requirements:

• With 2-3 years of sales support experience
• Experience in marine industry is advantageous
• Diploma in any field

For consideration, kindly submit your CV by clicking “APPLY Now” or email to [email protected]

**Only shortlisted candidate would be notified**

MTC Consulting Pte Ltd (15C7752) | R22105757

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales and Operations team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Handle operational matters, collaborating with the sales team for effective sales fulfillment.
• Generate Sales Orders, call center, and online orders.
• Ensure excellent service, addressing customer complaints and concerns promptly.
• Arrange and update appointments for commercial customers, liaising with the Commercial team.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

Customer Care Executive (premium cars customer service support, L2, Office Hours, Permanent)

Company highlights

• Join one of the world’s leading multinational automobile manufacturers
• Job stability for long-term career growth
• Location: Accessible from Redhill MRT / Working hours: Mon - Fri 9am-6pm

Responsibilities

• Resolve the esculated cases from outsource Call centre, provide L2 or up to L3 support,
• Respond promptly and professionally to customer inquiries across multiple channels (phone/ mobile apps, email, etc.)
• Provide top-notch customer service, showing patience and care in resolving inquiries.
• Deliver exclusive service to exceed customer expectations and build the good relationships.
• Maintain accurate customer records and assist with data cleanup.
• Prepare promotional mass-emails and announcements.
• Monitor call center agent performance and extract data for analysis.

Requirements

• GCE 'O' level/Diploma.
• 2 years of customer service experience in luxury goods/ premium retail line.
• Passion for and willingness to learn about and premium cars. Trainning provided for product knowledge.

If you are interested in this opportunity, submit your application now to find out more about this position.

Working Hours: Monday-Friday 8.30am - 5.30pm; Saturday 8.30am - 12.30pm

Salary: $2,000 - $2,800

Location: Oxley Bizhub S408729

Requirements:

• 1 year experience as customer service

Jobs Scope:

• Daily cash collection
• Handle inbound & outbound calls, and reply to emails with regards to general enquiries, complaints, service requests & troubleshooting.
• Email allocation to officers for technical service arrangements.
• Coordinate and liaise closely on service arrangements with various internal departments and external parties to ensure timely response to customers.
• Administrative duties
• Preparation of quotations and bill processing
• Other duties as assigned

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min Nitec or Diploma in any field of study
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately/short notice

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Job Responsibilities:

· Assists in the preparation of medication according to prescription/ Pharmacy Requisition forms through pick and pack

· Receives, unpacks and checks stocks against the appropriate documents to ensure that items supplied are correct and accounted for

· Arranges stocks onto their respective stock shelves in First-Expiry First-Out (FEFO) order

· Maintains the cleanliness of the pharmacy work areas and prepares work areas for daily operations

· Assists in providing quality customer services e.g. through answering telephone enquiries

· Calls and liaises with patients for Home Delivery Service with valid SNEC prescriptions

· Arranges all outstanding valid prescriptions according to names and/or running sequential dates of dispensing

· Arrange dispensed prescriptions into stacks of running dates

· Other duties as directed by supervisors

Job Requirements:

· Possess a minimum GCE "O" or "N" levels or Nitec

· Keen interest in the healthcare/ medical industry

· Able to work independently with minimum supervision and have good initiative

· Able to communicate and function effectively as a member of a team

· Able to commit for 1 year

Job Highlights

HIGH PERFORMANCE MONTHLY INCENTIVE ($$$)

HIGH ATTRACTIVE INCREMENT ($$$)

HIGH OVERTIME PAYOUT ($$$)

Working Hours - Full Time

- Monday to Friday – 9am to 6pm

- Saturday - 9am to 1pm

Salary

- From $2,600 and Above

Job Description

- Software Training Provided

- Basic Daily Administration Support

- Vehicle accident reporting related matters

Working Location

East - Bartley Biz Centre

15 Kaki Bukit Road 4, #01-32, Singapore 417808

Central - Sin Ming Drive

160 Sin Ming Drive, #01-13, Singapore 575722

Your new company is a global leader within the financial services and insurance industry

Your role as a Customer Service Officer will require you to:

• Attend to enquiries and requests from phone calls and emails
• Update complete and accurate information in the CRM
• Alert management of issues and concerns that require escalation for complete resolution
• Deliver service requests within stipulated service standards

You will need:

• GCE"A" Levels or Diploma holder
• Good interpersonal and communication skills
• Meticulous and detail-oriented

EA License no.: 13C6338 I Reg no.: R21102857

Description:

• Attending to patients and family members, preparation of inpatient admission documents and arrangement for appropriate personnel to attend to patients.
• Preparation of discharge documents; obtaining follow-up appointments; planned admission listing and notifying relevant parties on patient's discharge and dispatch documents/forms/notes.
• Handling enquiries and requests from patients, patient's relatives, visitors, colleagues and the public.
• Performing clerical duties required for ward operations and cross-covering of wards
• Assisting to update patient's information, ward charges, patient diets, porter requests and housekeeper requests into computer system

Requirements:

• Location: East or Night shift @ Central
• Min N/O/A lvls
• Commit min. 3 months

Interested candidates, please forward your resume to [email protected] or whatsapp 94498220

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Brief description of the Restaurant

“Ma Maison” is a French word which means“ my home” ‒ a place to celebrate special moments with family and loved ones in a cozy home-like ambience. For being 41 years in the business now, Ma Maison has expanded its horizon having 33 branches of its Ma Maison Restaurant in Japan, Singapore, Malaysia and Thailand.

Job Descriptions

• Greetings, Walk in customer, prepare table settings, taking orders.
• Clearing of tables and all stations.
• Maintain Outlets cleanliness and hygiene standards of restaurant.
• Any ad hoc duties as assigned by the outlet manager.

Job Requirements

• 2 years of experience in F&B
• Service Orientated with a passion to serve with a smile
• Positive attitude
• Good Team Player
• Good communication skill and converse well in English

Benefits

• Training & Development opportunities, Good Career progression
• Performance Review Promotion
• Medical & Dental Coverage
• Birthday Leave / Vouchers
• Annual Leave
• Staff Meals Provided
• Friends Referral Incentives
• Daily / Monthly Incentives
• Convenient Location

Working hours

• 5.5 work day week / 52hrs

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Service Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Minimum NITEC in relevant field
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Service & Repair Technician (Disassembly) (Aerospace)

Duration: 12 months (Renewable)

Location: Gul Circle

Salary : Up to $3500 depending on experience

Our client is a Fortune 500 company that invents and manufactures technologies to address tough challenges linked to global macrotrends such as safety, security, and energy. With approximately 110,000 employees worldwide, including more than 19,000 engineers and scientists, our client has an unrelenting focus on quality, delivery, value, and technology in everything they make and do.

Responsibilities

• Perform receiving inspections of APU using borescope inspection and confirm the serial number and modification standards of individual LRUs
• Perform disassembly of APUs in accordance with engineering workscope and customer requirements
• Perform chemical cleaning and grid blasting of disassembled hardware to ensure the parts are ready for the following processes
• Perform TPM management of inspection tool/gauge/equipment calibration.
• Perform 5S and housekeeping duties
• Initiates & implements continuous improvement activities to improve productivity and quality.
• Support Engineers and Planners for parts review and product repair capabilities.
• Support other department in relevant jobs and any other duties as assigned.

Requirements:

• At least a NTC Aerospace Technology/ Engineering certificate or higher.
• Class 3 license and experience with forklift

Lim Pey Chyi (Apple) - [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Job Description:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Requirement:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Proficient in English
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Hiring Customer Service Officers for a premier learning centre in BISHAN and are open to travel to other centres when operational need arises.

Our CSOs are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers.
• Promote the enrichment centre programmes to potential and existing customers.
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly Administrative Duties
• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for enrichment center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents.

JOB REQUIREMENTS

• Minimum GCE 'A' levels or Diploma qualifications
• Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centres settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets)
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail oriented.
• Able to display effective and efficient customer service abilities.
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to enrichment centre ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centres due to work exigencies.

OTHER INFORMATION

• 6 Days - 5 weekdays including a weekend either Sat or Sunday
• Your work schedule is pegged to the center's operation hours and operational needs.
• CSO will work the following hours: Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of 1Hour meal break
• 1 weekday off; 1 rest day +/- 2-hour meeting per week
• Work location is subject to operational needs. You need to be comfortable with traveling to branches around Singapore.
• Salary ranges from $2650 - $3500 with Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

If you possess the above-mentioned Customer Services experience and you like what you see, interested applicant.

Kindly send in your resume. We regret only shortlisted candidates will be notified.

EA License No. 14C7092

EA Registration No: R1110882

EA Personnel: Lee Ming Er

Shift Timings (Choose One Shift Option):

1. Option #1: Non shift

Working Hours : Non-shift: 42.5 hours per week

Mon-Fri, 8.5 working hours between 7 am to 6.30 pm + 1-hour meal break in between

Or otherwise advised by the Client

2. Option #2: Weekday shift
Working Hours : 5 working days, Mon-Fri.
42.5 hours per week.
Staggered shift hours : 8.5 working hours between 7am to 10pm + 1-hour meal break in between
Or otherwise advised by the Client

3. Option #3: Weekends/PHs shift
Working Hours : 5 working days, 1 rest day and 1 off day per week
42.5 hours per week
Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between
Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)
Or otherwise advised by the Client

4. Option #4: AM & PM Shifts + Weekends / Night

Working Hours : 5 working days, 1 rest day and 1 off day per week 42.5 hours per week Staggered shift hours : 8.5 working hours includes overnight + 1-hour meal break in between Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive) Or otherwise advised by the Client

Job Description

Inbound call handling for Bank's Accounts servicing,
campaigns, products enquiries and helpdesk enquiries
Fulfillment follow through on case handling and with customers;
Ensure group compliance & control standards are observed and met in the execution of
customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information
Overtime is Required

Job Requirements

· Degree/ Diploma in any discipline.
· Fresh graduates are encouraged to apply.
· Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.
· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.
· Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
· Possess good command of written and spoken English.
· Good analytical skills; passion for working and is good in working with numbers.
· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
· Passion for working, responsible and with good working attitude.
· Proficient in PC skills including MS Office applications.
· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Stock Controller

A unique opportunity to join this independent owned and managed gloabl stocks supplies as a full-time Stock Controller. Reporting directly to the Director and working closely with the Factory, Stakeholders, and Finance teams; this person will be the first port of call for any product-related activities. Their primary goal will be to ensure correct product handling and the replenishment of stock to maximise sales through efficient ownership of product flow.

Involve in the system mirgration from UK to Singapore office. Experienced in SAGE200 is a must. To impart knowlegde to the local team

Location: Bugis

Key responsibilities:

· Provide support to the Store Manager and build a strong relationship with Sales Staff, ensuring efficient and fast replenishment of merchandise on the shop floor and shortening the waiting time of the clients.

· Supporting the shop floor team to reach targets and maximise sales through continuous management of stock availability.

· Ensuring information on the system is regularly updated and checked with regular cycle counts.

· Supporting the team in the arrangement of products in stock and in the post sales phase.

· Inputting data for incoming and outcoming goods in the company EPOS system, monitoring and preparing any necessary documentation.

· Checking incoming goods and relevant paperwork, preparing product for the shop floor

· Managing flow of goods in accordance with company guidelines.

· Maintaining organised stock following company procedures, keeping the stockroom and the stock in order and clean.

· Managing all inventory activities, taking ownership, and supervising transfers of stock.

· Organise and manage return of faulty merchandise to suppliers.

· Manage year end stock counts.



Qualifications:

· Minimum of 10 years’ experience. (Min. 5 years experience in SAGE200)

· Time management skills with a can-do attitude with a hands-on approach.

· Able to manage stress, adaptable and flexible.

· Teamworking skills.

· Problem solving skills, sense of neatness and accuracy.

· EXPERT Level on Mircosoft Excel, Power BI, MS Access will be required

Responsibilities

• Establishing a trusted advisor relationship with enterprise clients in ensuring and maintaining overall customer satisfaction
• Developing success plans for customers that outline their critical success factors, metrics for success, potential issues, and provide recommendations
• Proactively partnering internal teams in ensuring customers are using our platform as intended and to their maximum capability and periodically engage clients
• Meet/exceed quarterly renewal targets by proactively managing renewal portfolio and ensuring on-time customer retention
• Perform onboarding activities and product demonstrations post purchase
• Coordinate the engagement of the resources (e.g. Delivery, Sales, etc.) to ensure ongoing customer success
• Proactively identify issues/risks and escalate internally for prompt resolution
• Act as the voice of the customer and collect feedback to drive continuous improvement across all areas including product

Requirements

• More than 3 years of experience in an Account Management or Customer Success role or similar roles where you have delivered multiple projects for a range of Customers
• Highly motivated, goal-driven, outgoing, inquisitive, and customer-centric
• Solid interpersonal, communication, and presentation skills; ability to work with various teams across the board with varying skill sets
• Demonstrated background in working with enterprise clients
• Creative thinker with the ability to troubleshoot issues quickly and effectively

Job Description

• Coordinates with M&E subcontractors, project team architectural/ structural/ process/ mechanical/ ICA for design features to resolve all drawings, site/ technical issues, interface issues.
• Liaise and coordinate closely with clients, consultant representative (RE/RTO), and subcontractors on design, technical, site, and interface issues.
• Review BIM model, CSD/RCP drawing and chair M&E coordination meeting.
• Review shop drawings, detail drawings, and authorities’ submission drawings.
• Review technical data sheet/ catalogue, and material sample submissions.
• Produce, monitor and track a complete Engineering Log for M&E systems submissions including commissioning and closeout of the build.
• Prepare overall M&E micro program, and ensure M&E program in line with the project master schedule.
• Monitor the subcontractor progress against the project schedule.
• Work closely with RE/ RTO for installation and testing inspection and schedule.
• Plan, direct and coordinate onsite M&E activities to comply with specifications, requirements and codes.
• Lead and coordinate the activities of the project to ensure project progress on schedule.
• Prepare weekly and monthly progress reports with site photo.
• Attend all site meetings, technical meeting, and progress meeting with proper documentation arrangement (Weekly / Bi-Weekly/ Monthly).
• Work with SHE department to ensure that site activities comply with safety regulations.
• Involve in installation inspection, as well as testing and commissioning.
• Follow QAQC processes to ensure M&E systems installation and T&C meet project specification, standard, code of practice, and authorities’ requirement. Collaborate with QAQC department for effective installation and testing, as well as documentation.
• Prioritize safety by incorporating Design for Safety (DfS) in M&E system installation, considering risk assessments and hazard mitigation.
• Review As-Built Drawing/Model.
• Review and arrange off-site training / onsite training, and as well as O&M manual submission.

Requirements

• Bachelor's Degree in Mechanical Engineering/ Electrical Engineering/ Building Service.
• Min 5 years' experience.
• Prefer the experiences with PUB and NEA projects or equivalent.
• Familiar with Microsoft Office, Microsoft Project and P6.
• Familiar with AutoCAD, Navisworks, and other relevant software.
• Good coordination and communication skills in English, both verbal and written.
• Ability to work with a diverse team.
• Ability to multi-task and be flexible/ adapt to rapidly changing project requirements/timelines.
• Ability to uphold the use of standards and escalate issues in a timely fashion.
• Ability to work independently with minimal oversight.

Guest Experience Executive | Receptionist | Little India

Salary range: $2,000 + OT

Monthly Gross can reach $2500
Working days: 4 days ON & 2 days OFF (including weekends)
10 off days per month
Working Timing: 7:00am/pm -7:00pm/am (12hrs shifts)
Working location: Little India

Job Responsibilities:

• Provide friendly and efficient check-in and check-out service at Hotel Reception
• Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Willing to take on a proactive role in ensuring that all hotel policies and instructions implemented are followed throughout at the Hotel Reception counters and Lobby
• Handle walk-in, email, phone enquiries, and internet hotel room reservations
• Adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Prepare shift reports for submission to accounts.
• Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
• Maintain and improve the hotel’s high standard of service and hospitality by providing relevant information such as customer feedback
• Perform any other duties as required and directed by the Manager or Management.

Job Requirements:

• Preferably with 1-2 years of working experience in a similar capacity
• Experience in a front office and/ or customer-facing & service role
• Willing to work on rotating shifts
• Flexibility to respond to a range of different work situations

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

As a Field Service Technician, this individual must be team oriented and flexible, and actively seek to share information and assist their peers. Possesses excellent communication skills, both oral and written. Demonstrates strong repair troubleshooting methodology and maintains at least an intermediate technical level of products range knowledge. Ability to read and follow electrical/mechanical schematics to assist in isolating fault to root cause component/assembly. Cross trained on installation of main relevant products in the company’s product portfolio. The main role is to be involved in special projects, some of high profile/value/complexity, and/or in direct support of applicable project lead, as assigned. Has a sound knowledge of business PC applications (MS Word, Excel & Power Point) and able to effectively use them to provide clear, concise information summaries as needed.

Installs and performs testing and commissioning for equipment at customer sites. Able to properly initiate, organize and maintain all installation related files until work is completed. Demonstrates initiative and dedication through positive use of downtime and an overall willingness and eagerness to consistently exceed customer and company requirements. Conducts follow up calls with the customer to ensure satisfaction of work.

SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• The role will require Work-at-Height (WAH) and outdoor environmental in Chemical Plant .
• Responsible for meeting daily service needs with regards to installation activities and driving customer satisfaction
• Installs equipment in the field; provides customer familiarization training as required
• Documents all installation work and submits paperwork in a timely manner
• Responsible for reporting product quality issues/concerns identified during the installation activities
• Participates in Service sales opportunities and assists with promoting and implementing revenue programs
• Ensures that relevant tools and test equipment are properly maintained and calibrated
• Assesses product/equipment performance based on field support data; recommends modifications or improvements where applicable
• Seeks to provide technical support to customers and other service professionals as required
• Possesses a solid level of technical knowledge on the main company’s products in the region
• Establishes and maintains a close relationship with overseas Support Engineers and Product Specialists in order to support the needs of the customer and remain aware of current technical trends
• Exercises every available measure to control and minimize costs
• Complies with and ensures Service Department compliance with Company health, safety and environmental policies
• Other duties as required

POSITION REQUIREMENT

• Electronic, Electrical and mechanical qualification or equivalent technical training/experience.
• Competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs.
• 1-2 years’ experience is highly beneficial, being directly involved in field service/installation of electro-mechanical and electronic systems/equipment.
• Individuals should possess good communications skills and have a strong orientation for customer focus and teamwork.
• While supervision is not considered a primary responsibility of this position, there will be instances where supervision of others on a project basis is required.

OTHER REQUIREMENTS:

• Possess excellent organizational, communication, interpersonal skills with the ability to multitask several projects at once.
• Excellent customer service skills and the ability to handle stressful situations.
• Self-motivated, reliable, and accountable individual
• Self-starter, being able to work autonomously with minimal supervision.

LICENCING REQUIREMENT:

• Clean drivers’ license
• Ability to acquire and maintain relevant security clearance and industry related licenses
• Valid Passport for International travel

WORK ENVIRONMENT:

• Work environment is typically considered to be on a customer site wherever equipment is being installed.

Please note that only shortlisted candidates will be contacted. Kindly forward your resume to [email protected].

The Opportunity

• Our Client, is an established MNC company
• Customer Service Assistant (Concierge)
• Location: Kallang Wave Mall, Singapore
• Basic Salary: up to $3000 (Based on experience)
• Bonus
• Long term contract, convertible

The Talent

• O'Level and above
• Candidates with/without experience welcome to apply
• Knowledge of local dialects
• Required to work 6 days rotating shift including weekends and public holidays
• Strong in customer oriented

The Job

• Provide excellent customer service
• Handling customer's feedback and complaints
• Perform in-house announcement
• Assisting mall event/promotions
• Mall communication facilities inspection
• Handling administrative duties
• Ad-hoc duties as assigned

Next Step

• Interested candidates can email to [email protected] with details below:
• 1.Full Name
• 2.Residential Area
• 3.Work commit period
• 4.Updated Resume

REPAIR AND SERVICE OF DOMESTIC ELECTRICAL/ELECTRONIC APPLIANCES IN FEFRIGERATORS WASHING MACHINES, TV, MICROWAVE OVEN AND ROOM AIR-CONDITIONERS, EXCEPT AUDIO AND VIDEO EQUIPMENT

SERVICE TECHNICIAN, ELECTRICAL AND ELECTRONICS

RESPONSIBILITIES

• Provide onsite field service technical support Island wide.
• Troubleshooting assistance at customer locations either residential or industrial area.
• Collection of approved quotation amount from the customer on completion of each job.
• Provide field fixes and quality feedback on product.
• Handle all Customer complaints and all repair works.
• Adhere to the defined processes and procedures of the service department.
• Prepare job cards for each job and getting authorization from the service supervisor.
• Must be willing to carry heavy home appliances. – Fridge, Microwave, washing machine etc.

OTHER INFORMATION

• Hire character. Train Skill
• Candidate with good attitude, hardworking and down to earth.
• Working Location in the West – Toh Guan Road. Near Jurong East MRT
• 5.5 days
• Working hours Monday to Friday 8.30am-5.30pm/ Every Saturday 8.30am-12.30pm
• Working and reports to Supervisor
• CLASS 3 LICENSE - Company van provided.
• Salary range between $2600 - $3000 with 1month AWS
• Attractive Staff Benefits

Kindly send in your resume if you meet the requirement. We regret only shortlisted candidate will be notified.

EA License No. 14C7092

EA Registration No: R1110882

EA Personnel: Lee Ming Er