We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Responsibilities:

1) Perform on site servicing / maintenance / installation / project of Public Address/CCTV/Intercom/Security systems/Card Access island wide.

2) Report to manager on work done & assist on maintenance planning and coordinating.

3) Liaise with Clients, vendors and site operation technical support and supervision to

coordination on technical issue and provide solution.

4) Resolve technical issues in a fast and profesional manner.

5) Other ad-hoc duties as assigned.

Requirements:

1) Bachelor/Degree/Diploma/Higher Nitec in Electronics/Electrical/Technology

2) At lease 5 years of working experience in PA/CCTV/Intercom/Security System/Card

Access System.

3) Trouble shooting skills, inter-personal communication skills

4) Basic technical skills / IT knowledge

5) Willing to work on Shift Work / Sunday and Public Holidays if require

Working Hours:

Monday to Friday 0900 to 1800,

Saturday 0900 to 1300

If you have the passion in F&B and would like to pursue a job with great benefits and career progression path, we invite you to apply with us today!

You may apply either of the following positions

Job Description - Service Crew

• Prepare the store (front-of-house and back-of house) for business operations.
• Assist to run Shift and to ensure the following practices are carried out in your store.
• Performing station functions in Service/Kitchen area.
• Handle cleaning of dining and kitchen area.
• Carry out stewarding duties.
• Perform cashiering duties.
• Handle customer queries.
• Ensure compliance to food safety, hygiene and sanitation standards.

Job Description - Kitchen Crew/Cook

• Handle food and beverage preparation.
• Maintain and upkeep kitchen equipment.
• Handle cleaning of dining area, kitchen and storage area.
• Carry out stewarding duties (in the absence of a dishwasher).
• Ensure compliance to food safety, hygiene and sanitation standards according to statutory guidelines.
• Ensure that policies and standard operating procedures are strictly adhered to

Minimum Salary & Maximum Salary

• Salary range: SGD$1,800 - SGD$1,900
  + Meal allowance SGD 300 (avg.)
  + Location Allowance SGD 200 (avg. only for CBD stores)
  + AWS
  + Sales Incentive/Variable bonus (if any)

Job Requirements

• Open to locals only
• Fresh Graduates / Candidates with no F&B experience are welcomed!
• Preferably at least 1 year of experience in F&B service or kitchen side
• Passion for the F&B and service industry
• Positive attitude and a team player

More info

• 44 hours per week / 5.5 days work
• Rotating shift / 6 days off per month
• 9 hours per shift (8+1 hr break)
• Usually opening shift starts at 9am and closing shift latest is 11pm (different oulet may be diff)
• Working location at East Side (Pasir Ris, Tampines & CBD)
• Non-halal working environment

Interested applicants kindly apply now!

Hey Rocket Pte. Ltd. (EA 21C0816)
Tan Zi Jian (R23116456)
+65 8042 2995

Industry: Freight Forwarding / Logistics

MNC Environment

Permanent role (AWS Guaranteed + VB + Quarterly Bonus)

Responsibilities:

• Handle customer’s enquiries promptly
• Ensure compliance with customers’ Standard Operating Procedures
• Liaise with overseas agents on various requirements and rates
• Prepare shipping, LCL,FCL documentation
• Co-ordinate with import and export operations to ensure accuracy in documentation and invoicing
• Liaise & co-ordinate with carriers / customers / suppliers to ensure smooth delivery of shipments
• Sea freight quotation for adhoc COD customers
• Arrange for the packing / labelling of Dangerous Goods
• Provide quotations upon application
• Responsible for closing of files every month
• Responsible for DG declaration from time to time

Requirements:

• Diploma / Degree preferred
• Minimum 3 years of experience in freight forwarding (airfreight / seafreight)
• Possess excellent communication and interpersonal skills

Job ID: RW5V7R

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747

EA Licence Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

Purpose and Scope

• As a key member of operation team, you will be working with a dedicated team and responsible for the gas plant and service corridor operation with the aim of meeting performance targets of reliability and availability and complying fully with regulatory requirements, company policies, SOPs and HSSE standard.

Key Roles and Responsibilities

• In charge of plant operation by monitoring plant performance, managing plant logistics and working with maintenance to ensure plant equipment is maintained to assure reliability
• Plan operation activities and supervise a team of technicians to ensure effective operation of the plant and compliance
• Review and implement SOPs, MSRA, shift reports, and plant operating performance reports
• Coordinate with stakeholders (End Users, Power Gas, EMA/PSO, Vendors) for Gas operation related works
• Manage internal and external stakeholders for new and renewal of service corridor pipeline customer enquiries and project execution as operation representative. Responsible for the O&M cost proposal and ensure of O&M standard requirements are fully met in the project execution.
• In charge of plan and analysis of the service corridor operation inspection and follow through the rectification and improvement if any.
• Participate in the root cause analysis (RCA) and Management of Change (MOC) and ensure closure of the RCA, MOC and Incident report follow ups.
• Supervise technician for gas data downloading and review consumption statement
• Cover Shift Manager duty when required.
• Enforce operation safety by ensuring safety equipment are inspected regularly, and all jobs being carried out in accordance with company’s HSSE policy and regulatory requirement.
• Be a member in Company Emergency Response Team (CERT)

Qualifications & Experience

• Degree in Engineering
• Minimum 3 years operation & maintenance working experience in Power & Gas Industry or Utilities Industry
• Class 3 Driving License is Mandatory

Skills/Competencies & Preferred & Characteristics

• Competent in interpreting engineering drawings including P&ID, Isometric, General Arrangement drawings
• Competent in using Microsoft office tools and applications for data analysis and reporting
• Good team player and able to deliver results within tight deadlines
• Good planning, organizing and analytical skills.
• Strong interpersonal, communication and presentation skills
• Self-driven, independent with positive attitude and willing to learn.
• Possess good leadership skills

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Service Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Minimum NITEC in relevant field
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Service Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Diploma in Electronics, Electrical, Mechanical Engineering or equivalent
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Business Office Associate | Healthcare | Novena / Orchard

Salary: $2000 - $2500
Working Hours: 5.5days | 9am-6pm Weekdays / 9am-1pm Sat
Working Location：Fixed - Novena / Orchard

Job Description:

• Answering of inbound calls/emails and assist with enquires
• Making of outbound calls to patients and clinics
• To coordinate with clinics to ensure experience for patients are enhanced
• To make bookings and help with registrations of patients
• Assist with the issuance of tax invoices for patients or clinics
• Filing and faxing to coordinate various activities within the department
• Assisting with other ad-hoc admin duties

Job Requirements:

• Knowledge of Microsoft Office Applications, like Word, Excel and Outlook

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

We are hiring Temp Patient Service Associate to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Responsibilities:

• Attending to patients and family members, preparation of inpatient admission documents and arrangement for appropriate personnel to attend to patients.
• Preparation of discharge documents; obtaining follow-up appointments; planned admission listing and notifying relevant parties on patient's discharge and dispatch documents/forms/notes.
• Handling enquiries and requests from patients, patient's relatives, visitors, colleagues and the public.
• Performing clerical duties required for ward operations and cross-covering of wards
• Assisting to update patient's information, ward charges, patient diets, porter requests and housekeeper requests into computer system
• Any other ad-hoc duties as assigned.

Job Requirements:

• Min A level/ Diploma onwards

All Interested candidates are invited to email your resume in MS Word format to:
[email protected]

Please include your full working experience, education background, notice period, expected salary.

Vicky Chen

Outsourcing Team

Ref Code: #HGNT

Recruit Express Pte Ltd

Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

Interested applicants, please email your updated CV to [email protected]

Position Applied: PSA

EA Personnel No: R24119559

EA Personnel Name: Evelyn Lau Xin Tong

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Job Description

• Industry/ Organization Type: Manufacturing/ Supply Chain
• Position Title: Customer Service Executive
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 days (Mon - Fri, 8 am – 5 pm)
• Salary Package: Basic Salary
• Duration: 6-Months Contract

Key Responsibilities

• Process and fulfil orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/compliance and inspection statuses.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• At least 1 year of Customer Service experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66066 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Responsibilities

• Support the organization in operating and managing large and sophisticated enterprise database environments
• Ensure database availability and performance in accordance with bank standards.
• Hands on technical expertise and ability to work independently.
• Provides technical guidance and advice for Application teams during incident resolution.
• Perform analysis on complex issues involving database performance, database capacity, resiliency, stability, replication, and other key aspects of distributed database technology.
• Researching and recommending solutions that fits business needs and bank operational requirements.
• Acting as point of contact for Vendor support with close collaboration.
• Evaluate releases of MSSQL and its tools, and third-party products to ensure the entire Database environment is appropriate and compliant with minimal impact.
• Providing Oracle 11g/12c/19c database administration, database security and production support, primarily in a UNIX/Linux environment
• Providing MSSQL database administration, database security and production support.
• Knowledgeable on Oracle, MSSQL, MariaDB’s Backup & Recovery
• Participate in Disaster Recovery exercise
• Define and enable monitoring, event management and capacity management
• Minimize manual handling and enable Database automation
• Encourage continuous improvement and security integrity mindset

Job Requirements

• Degree in Information Technology/Computer Science or equivalent
• Extensive experience in database administration with at least 5 years in a senior role.
• At least 10 years of experience in RDBMS administration
• At least 5 years of experience in MSSQL / Oracle DB / MariaDB administration
• PowerShell scripting is required
• Good knowledge in MSSQL Backup
• Experience working in a bank is a plus
• Experience in MariaDB, Sybase, Hadoop is a plus
• Experience with Linux System is a plus
• Customer focused, business driven, and strong interpersonal skills with the ability to build strong networks.
• Ability to work effectively in a team environment to encourage collaboration, innovation, and continuous improvement.

Job Responsibilities

• Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure
• Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool
• Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented
• Ensure all incidents and problems are proactively managed – Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management
• Collaborate with the development team in identifying resolutions and transitioning of releases into production environment
• Adopt standard Incident and Problem Management workflow and processes, i.e timely ticket, defect and incidents loggings including proper change management processes and quality issue/impacts emails
• Participate in DR/BCM activities or infrastructure related upgrade
• Responsible of capacity management. To monitor & analyse current performance and capacity data and forecast the capacity required by the applications ahead
• Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Job Requirements

• Degree in computer science/engineering or related disciplines.
• Min 5 years of experience in application development and support environment in Banking Finance, ETL, Data warehouse, and business intelligence
• Individual must have working experience in Unix/Windows platforms, batch scheduling tools, Database query skills, BI Tools skillsets
• Mandatory Technical skills : Oracle / MS SQL, Unix/Linux, AS400, Control-M, Shell scripting
• Knowledge of ITIL of similar framework will be advantage
• Experiences in Wolters Kluwer’s OneSumX, Hyperion, Ray, Informatica, Teradata, Big Data using Cloudera (CDH 5.8 or above), Hive, Impala, HDFS, YARN, Sqoop, Oozie, Hbase, kafka, Map Reduce/Spark are good advantageous
• Excellent communication, interpersonal and analytical skills
• Excellent knowledge of front to back banking business , finance, risk and accounting data across various sectors
• Excellent & proven Incident/Problem Management and organization skills a must

Our Client:

Our client is a Japanese firm specializing in the development and design of industrial equipment products. They are currently seeking a Customer Engineer to join their team in Singapore.

The Responsibilities:

• Carry out machine installation
• Carry out preventive maintenance and implementation of machine improvement
• Handle machine related issues and troubleshooting
• Conduct Training for Customers

The Requirements:

• Minimum Diploma in Mechanical, Electronic or any other engineering disciplines
• Minimum 2 years of relevant work experience
• Proficient in MS Office

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 96252

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

Job Details:

• Employment Type: Full-Time
• Industry: Lift Engineering
• Work Schedule: 5 Days (Mon to Fri), 8:00 a.m. to 5:45 p.m.
• Work Location: Kaki Bukit, Singapore
• Monthly Base Salary: $3500 - $4200
• Variable Allowance: Motorcycle, Phone, and Laundry

Key Responsibilities:

• Establish and enforce stringent standards for inspection and testing procedures to uphold superior product quality.
• Ensure strict adherence to safety regulations and maintain equipment to the highest standards.
• Supervise and manage the execution of Annual Inspections, Full Load Tests, and Brake Tests.
• Resolve client issues promptly, ensuring their satisfaction with our products and services.
• Efficiently plan and coordinate daily schedules and manpower allocation.
• Collaborate closely with internal and external stakeholders to schedule inspections and promptly address any concerns.
• Provide comprehensive guidance and support to employees, ensuring their understanding and compliance with quality standards and procedures.
• Monitor and ensure the timely completion of inspections as per the predetermined schedule.

Entry Requirements:

• Minimum of 5 years of relevant experience within the lift industry or a related field.
• Diploma in Mechanical, Electrical, Electronic, or Technical Certificate from an accredited Technical Institute.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Poon Weng Teik (Wilson) | EA Personnel License: R1657737

Job Duties / Responsibilities

• Attached to client’s company to drive for the company (drive people not goods)/ chauffeur the bosses around as per schedule provided
• Each day to pick up the car from company and to park back at the end of the day ** Cannot bring home vehicle. Collect and return vehicle from our client office.
• If report before 7.30am or end work after 9pm can take taxi (will provide taxi card). If using own transport, no taxi allowance will be provided.

Qualification, Required Experience, Competencies and Skills

• Able to work frequent OT and must be punctual.
• 1-2 years of experience as a company driver (must have)
• Model of the vehicle : MPV
• Able to converse in Malay to liaise/speak with Malay/ Indonesian speaking clients
• Must be comfortable wearing formal attire
• Working Location : Asis Square Tower

Basic Functions:

· Answer telephone calls and carry out various reception and admin duties.

· Approach customers and attend to their needs.

Duties & Responsibilities:

· Answer and redirect incoming calls in a polite and pleasant manner.

· Greet customers promptly, identify their needs and direct them to the appropriate personnel.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Description:

• Attending to patients and family members, preparation of inpatient admission documents and arrangement for appropriate personnel to attend to patients.
• Preparation of discharge documents; obtaining follow-up appointments; planned admission listing and notifying relevant parties on patient's discharge and dispatch documents/forms/notes.
• Handling enquiries and requests from patients, patient's relatives, visitors, colleagues and the public.
• Performing clerical duties required for ward operations and cross-covering of wards
• Assisting to update patient's information, ward charges, patient diets, porter requests and housekeeper requests into computer system

Requirements:

• Min N/O/A lvls
• Commit min. 3 months

Interested candidates, please forward your resume to [email protected] or whatsapp 94498220

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Job Description

· Provide strong leadership to the customer relationship team, supervise daily operations and adopt a collaborative and high-performance work environment.

· Train and manage new staff in both customer support and ground operations.

· Manage organizational sales by developing a business plan that covers sales, revenue, and expense controls.

· Develop strategic plans to retain customers

· Supervise branch coverage to ensure effective operations across multiple locations.

· Build positive relationships with customers and vendors

· Address and manage customers’ complaints, registration, and withdrawal matters.

· Work with internal departments to ensure company meets customer’s expectations.

· Update and maintain a comprehensive training manual for staff.

Requirement

· A bachelor’s degree in business administration, marketing or management

· A minimum 5 years of customer service, sales or a related position

· Excellent interpersonal and communication skills

· Ability to lead and work with a team

· Excellent conflict resolution skill and ability to build lasting relationships with clients

· Maintain a positive attitude focused on customer satisfaction

·Able to work at least one weekend and one week night

Service Crew

[Part Time] Hourly Rate: $ 7.50 to $12.00 per hour

[Full Time] Salary: $1600 - $2800

Benefits: Hit Sales, Food, Medical, Leave, etc.

————————————————————————

[No work experience required, Training will be provided, Fresh graduates welcomed]

————————————————————————

Work Days: Open to Discussion (Flexible)

Work Hours: Full Time - Min. 44h per Week

Locations ：Northpoint City Mall @ Yishun, East Village Mall @ Simpang Bedok, Al-Sarah Restaurant @ Onan Rd, Mr Teh Tarik @ Geylang Serai Market, Food Junction @ Century Square Mall-Tampines, Food Junction @ NEX-Serangoon Mall

——————————————————————

Job Description:

1. Performing outlet set-up prior operation hours and clean-up towards the end of the day.
2. Maintain outlet, equipment and utensils cleanliness as according to the company's standard of procedures (SOP).
3. Adhere to workplace safety practices as according to the company's SOP such as fall, electrical and burn prevention measures.
4. Adhere to personal and food hygiene standards as according to the company's SOP.
5. Deliver quality products to customers as according to the company's SOP.
6. Learn and grasp all 4 Steps of Putu Piring & Rojak Station.
7. Work hand in hand with the team and form a family-like work culture to prevent conflicts.
8. Exhibit tactfulness towards customers at all times.
9. Maintaining professionalism & proper work etiquette at all times.
10. Able to handle cash register or e-kiosk to punch in sales
11. Call out customers to boost sales and upselling of products
12. To accept additional responsibilities assigned by outlet leader, supervisor and director.

——————————————————

If interested, send resume/CV and qualifications to:

Email: [email protected]

Whatsapp: +65 87173748 (Ridzwan)

Key Responsibilities:

1. Customer Service: Offer a warm and friendly greeting to customers, creating a welcoming atmosphere.
   Help customers choose the ideal karaoke room or package that suits their preferences.
   Ensure customers have a great karaoke experience by providing necessary equipment and assistance.
   
2. Room Setup and Technical Assistance: Prepare karaoke rooms with essential equipment like microphones, screens, and sound systems.
   Assist customers with the karaoke system and resolve any technical issues.
   Promptly attend to customer requests and monitor room usage.
   
3. Order Handling and Transaction Processing: Manage room reservations and process food and beverage orders accurately.
   Handle various payment methods including cash, cards, and digital payments efficiently.
   Coordinate with kitchen and bar staff for timely preparation and serving of orders.
   
4. Maintenance and Cleanliness: Keep karaoke rooms, common areas, and restrooms clean and tidy.
   Restock necessary items such as snacks, drinks, and karaoke supplies.
   Promptly report any equipment issues or maintenance requirements.
   
5. Effective Teamwork: Work collaboratively with kitchen and service staff for seamless operations.
   Communicate effectively to address customer needs and operational challenges.
   Participate in training new team members as required.
   

Requirements:

• Ability to stand for long periods and handle equipment.
• Comfortable navigating various rooms throughout shifts.
• Proficiency in English and Mandarin is required to effectively communicate with a diverse customer base and team members, ensuring clear understanding and adherence to customer preferences and dietary needs.
• Excellent interpersonal and communication skills.
• Passionate about delivering a fun and memorable customer experience.
• Maintain composure and a friendly demeanor in a vibrant, energetic environment.

EA License No: 23C1703

EA Personnel No: R1762582

EA Personnel Name: Wong Choo Sian

MNC company located at Gul Lane looking for Logistics Customer Service Agent

Reporting to: Customer Service Manager

Location: Gul Lane

Responsibilities:

•  Process customer orders/enquiries daily by Email, fax, or phone call.
•  Coordinate and correspond to customer/sales order status.
•  Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
•  Handle export shipments for intercompany and direct overseas customers.
•  Prepare the shipping document for local and export shipment.
•  Support in investigations of internal / external complains to identify root cause and provide solutions.
•  Ensure hazardous substance license from local customers are valid and adhere to the regulation set by NEA and SPF.
•  Ad-hoc duties assigned by supervisor.

Requirements:

•  At least a Diploma in any discipline with 1 year of relevant experience.
•  Logistics knowledge and understanding import/export preferred.
•  Handling chemicals documentations and deliveries.
•  Able to work in a fast pace environment.
• Proficient in SAP.

Benefits:

• Yearly Completion bonus
• 18 days of Annual Leave per year
• Insurance - WICA, Term Life, H&S

ABOUT CINCH:

Cinch is an exciting fintech and e-commerce business based out of Singapore. Our mission is to create a more flexible, inclusive, and environmentally friendly purchasing model for consumer electronics across Asia Pacific. We have developed a subscription-based business model for customers to flexibly and conveniently access their favourite tech products, disrupting a c. US$700bn industry! Consumers now have the ability to pay monthly, keep it as long as they want, and the ultimate flexibility to return, purchase or upgrade to the latest model.

We have recently raised a pre-seed round from highly reputable investors from around the globe. With these funds we're building a diverse team who are passionate about generating social impact, are motivated by the opportunity to deliver new experiences, change consumer behaviours and establish new industry norms, and who thrive in the uncertainty and speed of a start-up environment.

ABOUT THE ROLE:

To accompany its growth, Cinch is looking for a Customer Excellence Specialist. The role encompasses the establishment of a customer excellence framework and team to ensure that all of our customers have an as positive experience as possible, contributing to the Company’s success.

Interested in joining a promising startup that just got funded and accompanying it from 0 to 100?

Apply at: [email protected]

WHAT YOU’LL DO

• Manage and build the Customer Success team from the ground up
• Develop and maintain a healthy and trusting relationship with our B2C and B2B customers
• Be the main point of contact for customers and ensuring a seamless experience
• Find creative solutions to fulfil customer needs
• Represent the voice of the customer and employee in leadership meetings
• Establish KPIs on a monthly, quarterly and annual basis
• Extract data from CRM tools to interpret data sets, developing dashboards to carry out analysis
• Plan, strategize and implement systems for pre and post sales customer excellence
• Plan and allocate resources to effectively staff and accomplish department goals

ABOUT YOU

• 3-5 years of experience in Customer Success / Engagement
• Interpersonal skills to effectively manage, interact, negotiate and communicate with all stakeholders
• Document customer use
• Skilled at building positive relationships with customers and have excellent verbal and written communication skills

PERSONAL QUALITIES (as important as skills!)

• Entrepreneurial: You might already be a founder or have that startup spirit - you certainly don’t want to just be an employee.
• Creative: You think outside the box to relentlessly find innovative solutions
• Challenger: You like to push yourself and go beyond your own goals. We’re ambitious and we want you to be too!
• Quality-driven: You create great work you’re proud of!
• Team player: You share ideas, convey the vision, empower your team

Description
FT Benefits
• 5 days work week, 44 hours;
• Meal allowance
• Staff discount;
• Monthly Sales incentives

Responsibilities:
• Light food preparation
• Taking orders
• Make recommendation to customers when necessary;
• Maintain neat eating and serving areas;
• Other adhoc tasks by Superior

On job trainings will be given to the right candidate(s)

Our ideal candidate should possess...
• Have a positive attitude; Able to create a warm and friendly atmosphere with a high level of energy and spirit.
• Previous experience working in the food-service industry preferred
• Must be able to work a flexible schedule including shifts, weekends and public holidays.
• Candidates with more experience may be considered for a supervisory/management role

Part Time Requirements
- Commit minimum 18 hours per week
- $10/hr on Weekdays ( Monday - Thursday)
- $12/hr on Weekends ( Friday - Sunday)