We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Similarweb is the leading digital intelligence platform used by over 3500 global customers. Our wide range of solutions power the digital strategies of companies like Google, eBay, and Adidas. We help our customers succeed in today’s digital world by giving them access to data-driven insights, competitive benchmarks, strategic analysis, and more. In 2021, we went public on the New York Stock Exchange, and we continue to scale new heights!

We’re looking for a Enterprise Customer Success Manager Singapore (Greater China Region) to work closely with our top Enterprise clients. The ideal candidate will have a background in digital marketing, data and customer success, and enjoys working directly with clients to help solve business problems and provide data-driven outcomes. This role will also serve as a product expert to help drive customer adoption and retention, generating insights and creative ideas for Similarweb solutions.

This role will report to the Team Manager, Customer Success based in Singapore.

Why is this role so crucial at Similarweb?

The Enterprise Customer Success Manager is a key player on the Enterprise Team collaborating with a variety of internal cross-functional teams and serving as a trusted advisor to our clients by working in a consultative manner. The CSM's ability to create relationships with the clients, and help them extract real business value using our solutions is essential to keeping clients engaged with Similarweb for years.

So, what will you be doing all day?

• Being the primary point of contact for all users on the account, responsible for identifying the client’s pain points and defining client success
• Responsible for onboarding, training, boosting engagement, and evangelizing Similarweb and all our offerings
• Act as a trusted partner and advisor to the client, providing guidance and support throughout our journey and partnership.
• Manage and expand long-term customer relationships, and ensure account longevity and renewals
• Identify and mitigate account churn risks, implementing proactive measures to retain customers and enhance their experience.
• Ensure our clients are engaged with the platform, taking action based on our data-driven insights and understanding the value it brings them towards achieving their business goals.
• Support in uncovering and identifying upsell opportunities during the customer’s lifecycle.
• Develop strong subject matter expertise across all Similarweb solutions

This is the perfect job for someone who:

• Solid understanding and experience in digital marketing
• 5+ years experience in a client facing customer success role, preferably in a SaaS company with planning and execution capabilities
• 5+ years experience in an analytical/consultative role in digital marketing (SEO, PPC, media planning).
• Solid relationship-building skills – the ability to quickly build rapport and establish trust with customers in the Greater China Region as well as internal stakeholders
• Analytical and consulting mindset with the ability to quickly discover, digest, and identify solutions to problems.
• Strong presentation and storytelling skills when it comes to analyzing data to share meaningful insights.
• Team player who can collaborate effectively with colleagues and business partners with a strong customer focus.
• Self-motivated, proactive, ownership mindset and results-oriented.

Why you’ll love being a Similarwebber:

• You’ll actually love the product you work with: Our customers aren’t our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said “the product.” Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.
• You’ll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You’ll find the resources you need to take initiative and create meaningful change within the organization.
• We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours.
• You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it’s Career Week, personalized coaching, or our ongoing learning solutions, you’ll find all the tools and opportunities you need to develop your career right here.
• Diversity isn’t just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.

Job Description:

• Deliver prompt and efficient service to order processing via call centre hotline, email, sales order
• Ensure that critical information with regards to urgent delivery, special timing request are communicated and followed up with the delivery section till completion of delivery
• Ensure procedures for processing of item with sales restrictions, orders that require price approval and other principal specified requirements are strictly adhered to
• Manage and co-ordinate the flow of information between customers, principals, warehouse and delivery team concerning status of orders/ delivery arrangements and wrong orders.
• Verify and analyze information provided. Resolve issues on the spot whenever possible, otherwise assign task to relevant departments for resolution or rectification of feedback.
• Provide admin support when necessary. E.g. Filing, data entry, retrieval of documents, etc or any other duties assigned.

Job Requirements:

• Min Diploma

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Description

• Industry/ Organization Type: Tuition Centre
• Position Title: Administrative Clerk / Customer Service Admin
• Working Location: North-East – Hougang (Walking distance to the company)
• Working Hours: 5 days, rotating shifts (10 AM-6 PM or 1 PM-9 PM based on class schedule); 5.5 days during probation
• Salary Package: Up to SGD 3500 + AWS
• Duration: Permanent

Key Responsibilities

• Assist walk-in customers, and manage inquiries received via phone and email.
• Ensure timely follow-up and resolution of all customer inquiries through effective communication and coordination.
• Handle the processing of class registrations, invoicing, and issuance of payment receipts.
• Maintain communication with existing customers through phone calls, text messages, and emails.
• Liaise with external vendors and suppliers to coordinate services.
• Carry out various administrative tasks to support daily operations.

APPLY NOW!!!

• Min. O level
• Min. 1 year of working experience, preferably have experience in tuition or enrichment centres
• Availability to work on weekends, excluding public holidays

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71496 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Customer Service Executive (Ocean Freights)

• 5 days 8:45am - 6pm
• work on Saturday once in every 3 months (9:30am - 12pm)
• S$ 2,500 - 3,200 (Depends on Experiences)
• (Marymount)

Responsibilities:

• Provide support to sale department
• Co-ordinate between customers and transporters, warehouse etc
• Preparation of documents for Import / Export/ Transhipments / D/O release
• Verifying for all costs
• Attend to enquiry on rates, shipment tracking, etc
• Liaise with overseas agents and customers to ensure smooth shipment

Requirements:

• Min 1-2 years of working experience in the related field is required for this position.

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Your main role involves checking-in, greeting passengers upon their arrival and ensuring a smooth departure process. You may also be tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi Airport. Besides being responsible for buffet table presentations, you also handle meet/greet services at the reception area and perform basic computerized transactions.

• Excellent grooming with a cheerful disposition and good interpersonal skills
• Dynamic individual with service aptitude and willingness to go the extra mile
• Proficient in English and a second language for effective communication with international passengers
• Able to work rotating shifts, weekends and public holidays
• Joining Bonus of up to S$5000.

Candidates with relevant experience may be considered for senior positions.

Clarice Lim (R1656152) | Anchor Search Group Pte Ltd (17C8528)

My client is a Construction company located at Tiong Bahru.

Customer Support Engineer

Working Hours : Mon to Fri (office hour)

Key Responsibilities:

• Prepare and issue accurate quotations based on customer requirements and follow up on potential sales.

• Liaise with Site Engineers to understand customer needs and provide necessary support.

• Assist in the preparation of sales proposals and offer technical solutions where appropriate.

• Liaise with the Operations and Purchasing teams to ensure timely sourcing of products to meet customer demands.

• Support purchasing roles by ensuring that materials and products are sourced in line with customer requirements and job timelines.

• Assist in sourcing and evaluating products and suppliers, negotiating pricing, and ensuring lead time clearly defined.

• Handle general customer inquiries through calls, emails and WhatsApp to resolve issues in a timely and professional manner.

• Provide administrative support for sales meetings, product presentations, and other related events.

• Track and monitor customer satisfaction and dissatisfaction, addressing issues where necessary to enhance the overall customer experience.

• Escalate unresolved issues to the Section Team Lead/ Sales Manager or relevant departments for further action.

• Perform ad-hoc administrative tasks as assigned by the Section Team Lead or Sales Manager.

Requirements:

• Exposure in Engineering or a related field preferred.

• Experience in sales support or customer service roles is an advantage.

• Excellent communication and interpersonal skills.

• Proficiency in MS Office applications (Word, Excel, Outlook) and experience with CRM systems.

• Ability to handle multiple tasks, work under pressure, and meet deadlines.

Benefits:

· Basic salary $2200

· Good career progression

· East Area-Changi Airport

· Training provided

Job Scope:

• Assist passengers with check-in, boarding, and luggage handling.
• Provide guidance and support for passengers with special needs.
• Manage boarding gate procedures and ensure travel document accuracy.
• Offer assistance with flight connections and transfer services.

Job Requirements:

· No experiences required

To Apply, kindly click on the "APPLY NOW" button and job details.

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Tan Pei Xuan (R24124430)

Salary Package:
- Basic Salary: Up to $2400

Working Location: Changi

Working Hours:
Mon - Fri: 9am – 6pm

Saturday: 9am-1pm

Key Responsibilities:

-Prepare and draft AWBs for customer/agent approval.

-Provide support to assigned customers / Overseas Agents in handling sales quotations, RFI, RFQs and inquiries for air, arrange air export booking with the airlines / co-loader Agents.

-Follow up on clients, help to do air export billing, invoice verification and handle rate disputes

- Coordinate with customers, sales personnel, Overseas Agents and well liaise with operations teams for shipment arrangement

Job Requirements:

-Min. O level and above qualifications

-Proficient in MS Office (Word, Excel, PowerPoint) and data entry.

-Open to candidates with or without prior experience in the Air Freight industry.

*Able to start work within short notice will be highly advantageous.*
**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

Job Description:

- Assist Engineers to fulfil test objectives.

- Perform accounting, repacking and inspection of products.

- Perform transportation of products to designated locations.

- Perform housekeeping of storehouses.

Job Requirements:

- Higher NITEC in Engineering

- Willing to work outdoors.

- Possession of a Forklift/ Class 3 driving license is an advantage.

Additional Information:

- Opportunity to travel overseas.

Responsibilities:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• PC literate, well-organized, and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities

· Support daily operation on troubleshooting and repair of equipment related issues

· Attend to breakdown repair and recovery of operational equipments.

· Carry out preventive maintenance, calibration and corrective repair works on a timely basis

· Reduce equipment downtime and enhance equipment performance through quality maintenance works.

· Proper recording of works carried out on equipments.

· Troubleshoot and rectify electrical and mechanical system faults on equipments.

· Drive improvements in equipment, product quality, productivity and safety.

· Improve machine performance and efficiency by providing effective troubleshooting, maintenance and engineering support for operations.

· Support projects such as machine upgrading, software/hardware changes, etc.

· Assist customers with queries, provide information to help what customers want or need to order, recommend items.

· Assist with customer complaints and problems. Resolve enquiries. Process refunds for customers.

· Support daily distribution operations. Assist deliveries in replenishment of company products.

· Meet set productivity and goals. Work to improve and increase customer satisfaction.

Requirements

· Possess Diploma, NITEC, NTC-2 or ITC Mechatronic Engineering is preferred

· 2-3 years' relevant experience in automation systems and hands-on technical experience.

· Basic knowledge of PLC and electrical system

· Good communication and interpersonal skills.

· Meticulous and result oriented.

· Able to multi-task and work under tight timeline.

· Good team player but able to work independently.

· Willingness to learn, self-motivated, possess a can-do and positive attitude.

· Resourceful in seeking out methods/solutions to solve problems and achieve targets.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Jigger & Pony Group is a pioneer in Singapore’s cocktail bar scene with the Group’s portfolio comprising of four cocktail bars and three restaurants.

Cocktail Bars:

· Jigger & Pony (#1 Asia’s 50 Best Bars 2020, #3 Asia’s 50 Best Bars 2024 #5 World’s 50 Best Bars 2024)

· Gibson Cocktail Bar – Asian ingredients-focus meets classic cocktails

· Live Twice – Inspired by Mid-Century Japan

· Sugarhall – Rum-focused cocktail pub

Restaurants:

· Humpback – oyster bar and seafood restaurant with a focused wine & cocktail list

· Caffe Fernet – New-Italian restaurant with a view of the Marina Bay waterfront

· Rosemead – Convivial fine dining restaurant serving modern Californian cuisine

We are looking for like-minded hospitable individuals to join us as Part Time Hospitality Associate for Rosemead

Job Description

• Deliver genuine service from the heart
• Set-up and maintain a neat, polished venue
• Attend to guests and deliver all Front of House duties, such as orders taking and table service, according to SOP
• Explain food & drinks items to guests and make recommendations
• Serve food & drinks efficently
• Perform related duties as part of a tight-knit family of hospitality staff

Requirements:

• Min 2 year of experienc in F&B environment
• Passion for hospitality and high standard of service
• Positive and out-going
• Enjoy fast pace and vibrant environment
• Speaks good English
• Able to commit to at least 3 days per week, preferably weekdays
• Working hours - 11am - 4pm
• $12 per hour

Job Description:

Technical Tasks:

• Performs installation & provides basic technical training when neccessary (Mainly Workplace infrastructure - WPI products: Medical Pendents & Lights / Gas Management solutions)
• Perform related upgrades / Technical Service Bulletin from factory instructions to ensure devices / equipment are up to date.

Service Operational Tasks:

• Escalate quality-related situation, market dynamics and issues from field to the Service management in his country
• Monitor and drive completion of monthly maintenance tasks and paperwork for assigned customers’ accounts

Service Commercial-related Tasks:

• Makes constant efforts for contract development and implementation of Service programs
• Any other additional duties deemed appropriate by Service Manager

Job Requirements:

• Minimum Nitec in Engineering/Electronics or Equivalent
• 2-3 years of technical experience preferable in after sales support in medical industry, or Workplace Infrastructure related secto

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Company Description

OOM Institute, an extension of OOM Marketing Agency, has broadened its scope to become a premier educational platform. It provides in-depth courses, workshops, and consultancy services tailored to enhance professionals' expertise in digital marketing.

Roles and Responsibilities

Admin and Operations

• Greet and assist learners and trainers with warmth and professionalism, ensuring a seamless experience.
• Assist with course setup, distribute materials, and provide logistical support to trainers and students.
• Liaise with learners, trainers and related departments & organisations to ensure programmes run smoothly
• Coordinate and oversee training schedules to ensure adherence to SOPs
• Supports and contributes to the company's continuous improvement and training programs.

Learner’s Management

• Collaborate with the sales and marketing team to execute effective strategies for promoting training courses and maximising enrolment rates.
• Build and maintain strong relationships with learners, to achieve high customer satisfaction
• Provide quality customer experience through understanding of their queries and needs through email, walk-in and calls
• Ensure that all customer enquiries or feedbacks are satisfactorily managed, resolved and closed within agreed timeframe
• Facilitate effective learning experiences for participants

What We’re Looking For:

• Willing to work on weekends
• Possess a Diploma or Degree in any discipline
• Strong interpersonal and communication skills with a passion for customer service.
• Excellent organizational abilities and attention to detail.
• Proficient in computer literacy eg. google drive, google sheet
• A proactive and resourceful attitude with the ability to multitask in a dynamic environment.
• Prior experience in customer service, hospitality, or administrative roles in an educational organisation is a plus

Interested applicants, click APPLY NOW or email resume to [email protected].

Job Descriptions:

• Report directly to Branch Manager
• Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly
• To make cold call and any new leads call provided by the company
• Re-confirm customer’s appointment a day before their treatment
• To follow-up service call to customer after treatment (three days)
• Responsible to deliver and provide Quality Services
• Daily data entry for customers, staff and print report for compilation
• To ensure the cleanliness standards at reception area
• Issuing of invoices and service rendering
• Generation of daily reports
• Assist in general administrative duties
• Preparing and issue of relevant documents, printing and filing as well as inventory control
• Perform any other ad-hoc duties and other matters as assigned by the Company

Job Requirements:

• At least 2 years’ experience in beauty spa environment and services
• Strong verbal and written communication skills
• Ability to work in a fast-paced environment with minimum supervision and is able to multi-task
• Willing to work retail hours (including weekends and public holidays)

Part-Time positions are available at $15/hour - $18/hour

Job Descriptions:

• Report directly to Branch Manager
• Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly
• To make cold call and any new leads call provided by the company
• Re-confirm customer’s appointment a day before their treatment
• To follow-up service call to customer after treatment (three days)
• Responsible to deliver and provide Quality Services
• Daily data entry for customers, staff and print report for compilation
• To ensure the cleanliness standards at reception area
• Issuing of invoices and service rendering
• Generation of daily reports
• Assist in general administrative duties
• Preparing and issue of relevant documents, printing and filing as well as inventory control
• Perform any other ad-hoc duties and other matters as assigned by the Company

Job Requirements:

• At least 2 years’ experience in beauty spa environment and services
• Strong verbal and written communication skills
• Ability to work in a fast-paced environment with minimum supervision and is able to multi-task
• Willing to work retail hours (including weekends and public holidays)

Part-Time positions are available at $15/hour - $18/hour

YOUR AREA OF RESPONSIBILITY:

· Independently repair and troubleshoot pneumatic, electric, and hydraulic lifting equipment

· Assist with emergency and unscheduled equipment repairs

· Ensure all assigned tasks are completed within the specified timelines

· Perform additional duties as directed by the Service Manager

REQUIREMENTS:

· ITE/Diploma in Mechanical Engineering

· 3–5 years of mechanical engineering experience in the hoist and crane industry (mandatory)

· Ability to independently repair and troubleshoot pneumatic/electric hoists and electric overhead travelling cranes

· Possession of a valid Singapore Class 3 driving license is required

· A proactive, can-do attitude, strong multitasking abilities, self-motivation, commitment to customer satisfaction, and the ability to work both independently and as part of a team

· Candidates with extensive experience may be considered for a supervisor role

· Preference will be given to Singaporeans

Responsibilities:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• PC literate, well-organized, and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities:

• Serve and attend to customers

• To ensure that the tables set up are set according to the standard

• Maintains cleanliness at working station and service pantry for smooth operation

• Keep general appearance and maintenance of restaurant

• Follow correct sequence of service outlined in the Standard Operating Manual

• Clean and remove dishes from the table after service is completed

• Maintains excellent grooming standard at all times

• Other duties as assigned by superior

Requirements:

• Excellent communication and interpersonal skills

• Service-oriented and able to work in a fast-paced environment

• Excellent team player

• Cheerful personality

• Willing to work on weekends/public holidays

Responsibilities:

• Work with our specialist team on the Common Fleet Management System (CFMS).
• Monitor bus service performance in a real-time environment and take the necessary actions to minimise service delays, using online resources and support systems
• Resolve emergencies and restore service disruptions to ensure service reliability of our buses on the roads
• Support the team in achieving optimal deployment of buses and Bus Captains

Requirements:

• GCE 'A' Levels / Diploma in any discipline
• Relevant working experience in Operations is an advantage
• Analytical, with excellent problem-solving and organisational skills
• Composed, with the ability to respond effectively to stressful or unpredictable situations
• Proficient in MS Office applications
• Able to perform shift work
• Ability to identify colours (as candidates are required to monitor the system, which require good attentive and good eye sights to avoid any inconvenience or missed out)
• Service Controller to communicate and take emergencies enquiries from Chinese/Malay/Indian/Eurasian Bus Captains. Proficiency in Mandarin/English is essential.

Special Benefits & Others:

Successful candidate will entitled Retention bonus of $3000 & monthly controller allowances of $600*

*Terms & conditions apply

Extensive training in operational policies, procedures and service controls, as well as system usage, will be provided for successful candidates.

We regret that only shortlisted applicants will be notified.

Submitting this application for this position, you acknowledge that you have read the Data Protection Policy for Job Applicants (the “Policy”) of SBS Transit Ltd and its subsidiaries, affiliates and related corporations (‘SBST”) and consent to:

a. The collection, use and disclosure of your personal data by SBST for the purposes of your application and potential employment with SBST and the purposes set out in the Policy: and

b. SBST’s retention of your personal data for two years for consideration of future job opportunities (where applicable) form the date of submission of application.

Please feel free to let me know if you require any clarifications.

Role Overview:
As a Customer Service Assistant (Remote), you will be at the forefront of our customer interactions, playing a pivotal role in shaping their overall experience with our brand. You’ll serve as the frontline ambassador of our brand, our primary point of contact for customers, addressing inquiries, resolving issues, fostering meaningful connections, and contributing to our larger vision of global empowerment.

This is a work-from-home position, and you will thrive in our start-up environment where collaboration, adaptability, and proactive problem-solving are key. You will work closely with a passionate and creative team in a fast-paced, team-oriented environment that values innovation and hands-on contributions.

Key Responsibilities:

• Provide exceptional customer service through various channels, including client’s chat, over the various channels such as Telegram/Whatsapp/Instagram/Facebook chats and email, embodying the values of BeFound in every interaction.
• Support clients’ skincare journey and build strong relationships by understanding their skincare needs and replying to their enquiries promptly.
• Resolving client issues and concerns with empathy and professionalism, going the extra mile to exceed their expectations and build brand satisfaction and loyalty.
• Collaborate with cross-functional teams to enhance the overall customer experience, contributing ideas and insights to support our mission and values.
• Proactively seeking feedback from customers to identify areas for improvement and contributing to initiatives aimed at enhancing the overall client experience.

Qualifications:

• Previous experience in a customer service role is a MUST.
• Passion for skincare, makeup, and beauty education.
• Having a heart for people takes the initiative to go the extra mile in delighting our clients.
• Strong communication skills, both verbal and written
• Strong interpersonal skills with the ability to build rapport and establish trust with clients.
• Empathetic and patient demeanour, with the ability to actively listen to customer needs and concerns.
• Creative problem-solving skills and the ability to think outside the box to find solutions independently that delight clients.
• Ability to thrive in a fast-paced, dynamic environment, with a willingness to adapt to change and take on new challenges.
• Able to work rotating weeks shifts (Mondays to Saturdays, Tuesdays to Saturdays)

What We Offer:

• A work-from-home environment in a fast-growing, pioneering start-up.
• A supportive and collaborative team culture that celebrates each other’s success.

Our esteemed client, an established MNC, is searching for a Customer Service Officer (Driving Range):

Job Responsibilities:

• Act as a liaison with licensees operating at the driving range.
• Provide feedback on the conditions and improvements at the driving range to enhance the experience for golfers and support golf practice sessions.
• Maintain accurate records of credit transfers for various users, including players, staff, and other authorized personnel.
• Assist supervisors in coordinating promotional activities and events at the driving range.
• Suggest sales promotions and activities that add value to users and members.
• Monitor and ensure the cleanliness and proper maintenance of facilities.
• Report malfunctions in the range card system and ensure accurate transactions and submission of cash to the finance department.
• Oversee the efficient collection and washing of range balls.
• Operate and provide basic troubleshooting for the golf equipment and other related devices.
• Ensure range mats are regularly rotated and kept clean.
• Ensure that driving range baskets are neatly collected and organized for golfers.

Job Requirements:

• GCE "N" or "O" Level qualification or equivalent preferred, with at least 1 year of relevant experience.

Additional Information:

• Salary: Up to SGD 2,100 +AWS +VB (1 Month)
• Working Location: Changi Airport
• Working Days:5 day work week, Monday to Sunday
• Rotating shifts: 6:45am - 4:00pm / 10:45am - 8:00pm / 1:45pm - 11:00pm
• Monthly laundry allowance provided
• Staff transport provided at Bedok (6:30am only) and Tanah Merah MRT stations

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)