JOB HIGHLIGHT

• 5 Days Work Week: Monday to Friday

• 10.00 am to 8.30 pm

KEY RESPONSIBILITIES

Sales management

• Lead the team in building sales and maximise profitability by effective cost control to meet desired business results.
• Analyse and evaluate sales trend and trading area.
• Guide service crew to use various selling techniques to recommend and suggest additional purchases and upsell to customers.

Operations

• Operationally equipped to manage all service sections within the restaurant and its related functions.
• Lead in the efficient running and daily operations of the restaurant, in accordance to the company’s standards.
• Ensure smooth implementation and execution of A&P programs and new products.
• Evaluate and improve on operations and procedures.
• Manage food cost, food wastage, inventory control.
• Manage and maintain hygiene regulations and upkeep restaurant cleanliness.

Staff management

• Lead in staff recruitment and people development through training and staff retention.
• Lead and motivate staff in achieving sales targets and customer satisfaction.
• Lead and train staff in delivering excellent customer service quality and standards.
• Responsible for staff performance and discipline; monitor staff performance and conduct performance evaluation.

Service

• Ensure good customer service standard; To provide customer satisfaction and maintain effective communication with customers.
• Attend to customers on food and beverages queries and complaints; resolving issues when required.
• Manage and handle customer feedback and complaints in an appropriate and timely manner, aligned with company’s standards.

Other related duties

• Maintain proper administration and filing of restaurant certifications and other relevant documents
• Timely submission of reports and schedules to Area Manager
• To attend all meetings and training programs when required
• To perform other duties as required or assigned

Responsibilities:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• PC literate, well-organized, and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

JOB RESPONSIBILITES

• Assists Service Leaders in organising table seating
• Serve water and refill glasses as and when needed
• Setup, breakdown the restaurant.
• Setup, clear and help maintain tables
• Complete opening and closing sidework.
• Possess extensive and correct knowledge of menu and non-menu items, their ingredients.
• Maintain side stations stocked and clean
• Assist in cleaning up spills and table cleanliness
• Ensured the timely delivery of food / beverage orders
• Handle basic customers’ queries

Responsibilities (includes but not limited to):

• Checking-in, greeting passengers upon their arrival and ensuring a smooth departure process.
• Front-desk duties at exclusive premier lounges.
• Oversee and lead a team of passenger service agents.
• Make final decisions in ensuring a positive passenger experience and satisfaction.
• Guide, develop, motivate, and mentor your team to the best of discipline standards.
• Ensure that compliance standards and SOPs are met.
• Assist Duty Manager accordingly. (eg: Daily deployment)

Requirements:

• Local Diploma (Service, hospitality, tourism or related disciplines preferred)
• PR with non-local diploma, and NITEC holders, will be considered for Customer Service Agent role instead
• Cheerful with pleasant communication skills
• Proficient in English and a second language for effective communication with international passengers
• Comfortable with working 6-days work week, rotational shifts (Morning / Afternoon / Overnight)
• Work in Changi Airport

Benefits:

• Shift allowance
• Staff transport after midnight
• OT pay after 44hours work/week
• Entitled to

1) AWS

2) Performance bonus

3) Joining bonus

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R1434599 (Loh Ling Na, Lorinna)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

Job Responsibilities:

• Responsible for handling food and beverage orders and serving guests
• Provide friendly, excellent service to all guests.
• Ensure cleanliness of restaurant
• Ensure compliance with SFA regulations
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements

• No Experience are also welcome
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Self motivated with good people skills
• Willing to work shift hours, weekends and Public Holidays

Role:

• Diagnose and troubleshoot problems with Marine Boilers.
• Carry out repairs on inboard and outboard marine boilers.
• Perform routine maintenance to ensure all shipboard systems are functioning properly.
• Travel domestically and internationally to service jobs on board vessels.
• Maintain cleanliness of the ship and engine room while onboard.
• Provide detailed reports on work performed and communicate the nature of repairs and services to customers.

Safety and Compliance:

• Follow all safety protocols and regulations to maintain a safe working environment.
• Ensure compliance with environmental regulations related to marine services and repairs.

Documentation and Reporting:

• Keep accurate records of all services performed, including time spent, parts used, and labor involved.
• Use service management software to log and track repairs and maintenance tasks.

Team Collaboration:

• Collaborate with other technicians and service team members to ensure efficient workflow and high levels of customer satisfaction.
• Assist in training and mentoring junior technicians as required.
• Perform any other duties as assigned.

Requirements:

• Diploma or equivalent; technical certification or associate degree in marine mechanics or a related field is preferred.
• Minimum of 2 years’ experience in marine service and repair for boilers.
• Strong mechanical skills and ability to solve problems.
• Proficient in using diagnostic tools and marine service equipment.
• Knowledge of marine engines, auxiliary engines, and cargo pumps.
• Ability to read and understand technical manuals and schematics.
• Capable of lifting heavy objects, working in various weather conditions, and performing physically demanding tasks.

Job Description & Major Responsibilities

Service Engineers install, service, support, upgrade and maintain SCREEN equipment. Training is provided to support multiple equipment types. They perform a variety of moderate to complex assignments, diagnose equipment problems and make repairs or adjustments. Understand system parameters and interactions to allow process development and extensive electronic-mechanical troubleshooting on the equipment.

Being a Service Engineer, this person is to support the team in meeting customers’ expectations and company’s expectations. This person must be able to support machines and technically inclined. He is the direct support on machines at customers’ fab and the workforce to ensure customer satisfaction amongst our customers.

· To attend weekly meeting and presentation

· To write technical report

· To handle specific jigs during service jobs

· Assist senior colleagues to perform higher-level job like robot teaching & sub-units

· To perform 24x7 standby duties based on roster

· To perform ad-hoc shift work when needed when required.

· To perform ad-hoc delivery work

Desired Qualifications / Requirements / Competencies:

· Diploma in Electronics/Electrical /Microelectronics Engineering. Might consider ITE with experience

· Cleanroom working experience preferable but not a must

· Machine setup/installation/modification/servicing/trouble shooting/repair

· Willing to travel occasionally

· Able to work irregular hours when required

· Fresh graduates will be considered

· Proficient in Microsoft Office programs

· Demonstrate ability to work effectively with team members and customers

· Excellent troubleshooting and repair skills

· Require good communication skills, documentation and customer service skills

Responsibilities

Restaurant Operations

o Execute assigned area of responsibility (e.g. greeter, runner, bartender, cashier) based on SOP

o Set up restaurant for service day, which include but not limiting to checking on availability of food item and special menu, guest reservation status, service area set-up, cash register and payment machines

o Provide service to customers

o Execute proper cash management

o Preparation and serving of all drinks, beverages and dessert items

Restaurant Management & Planning

o Address customers’ complaints in accordance to guidelines and to escalate issues to supervisors when necessary

o Identify and report all potential problems and to provide recommendations pertaining to the provision of services, food quality and cleanliness

Quality Assurance & Control

o Comply with SOP and safety requirements

o Ensure quality of food is up to the prescribed standard

o Ensure safety and hygiene standards are maintained by inspecting and cleaning of all utensils and restaurant area

o Identify and report unsafe and/or non-compliant conditions and behaviors pertaining to personal and food safety

People Management

o Perform as a reliable team member and communicate clearly and audibly.

• Taking orders, serving food and beverages.
• Taking calls for reservations and takeaway orders
• Assist with table management to optimise seating and table turn-overs
• Assisting with guests requests and pay regular attention to customer.
• Other adhoc duties assigned by Restuarant Manager

Multiple working locations as follows:

- 2 Sixth Ave Singapore 276470

- 1 West Coast Drive #01-85/86 Newest Singapore 128020

- 183 Jalan Pelikat #01-20 The Promenade Singapore 537643

- Little Lazy Lizard @789 Bukit Timah Road Singapore 269763

- 7 Ang Mo Kio St 66 #01-09/12 Flora Vista Singapore 567708

- 906M Upper Thomson Road Singapore 787110

- 28 Clementi Road Singapore 129754

*Note: Please include your expected salary in your resume

• Taking orders, serving food and beverages.
• Taking calls for reservations and takeaway orders
• Assist with table management to optimise seating and table turn-overs
• Assisting with guests requests and pay regular attention to customer.
• Other adhoc duties assigned by Restuarant Manager

Multiple working locations as follows:

- 2 Sixth Ave Singapore 276470

- 1 West Coast Drive #01-85/86 Newest Singapore 128020

- 183 Jalan Pelikat #01-20 The Promenade Singapore 537643

- Little Lazy Lizard @789 Bukit Timah Road Singapore 269763

- 7 Ang Mo Kio St 66 #01-09/12 Flora Vista Singapore 567708

- 906M Upper Thomson Road Singapore 787110

- 28 Clementi Road Singapore 129754

*Note: Please include your expected salary in your resume

Job Description

• Industry/ Organization Type: Restaurant / F&B Retail
• Position Title: Service Crew / Kitchen Helper
• Working Location: Chinatown Point
• Working Hours: 6 days (11.00 am – 10.00 pm)
• Salary Package: Up to $3,000 (Including OT + Allowance + Incentive)
• Duration: Permanent Role

Key Responsibilities

• Greet and attend to walk-ins
• Manage queues
• Take orders in POS system, serve customers, and clear tables
• Provide excellent F&B service to guests
• Respond promptly to customer inquiries
• Maintain a high level of customer service
• Maintain a high level of cleanliness throughout the restaurant
• Assist in checking and restocking inventory as needed
• Assist chefs and cooks in preparing ingredients

APPLY NOW!!!

• Candidates without relevant experience are welcome to apply. Training will be provided.
• Prior working experience in the F&B industry is an added advantage.
• Comfortable with working on shift rotation.
• Staff meals are included.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67116 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/Production
• Position Title: Service Technician
• Working Location: Islandwide
• Working Hours: Monday – Friday, 9.00am – 6.00pm
• Salary Package: Up to $3200 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Develop and implement solutions to complex technical problems across various industries.
• Conduct field and bench calibrations, gather data, and document the calibration details including range, mA, required output, and accuracy.
• Inspect products and processes for defects and suggest improvements.
• Ensure timely calibration of Master test equipment.
• Analyze and compile technical and statistical information to prepare comprehensive reports.
• Any other task as assigned by the Superior.

APPLY NOW!!!

• Higher NITEC or equivalent.
• At least 3 years in a similar role.
• Valid LEW certification is highly preferred.
• Basic Electrical and Instrumentation knowledge.
• Excellent communication and report writing skills and able to interpret schematic diagrams.
• Open to working across various locations island-wide.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71605 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Working Location: North
• Hourly Salary: $13.60 per hour
• Contract Duration: 3 Months (subject to extension)
• Mon to Fri Office Hours

Responsibilities:

• Assist customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Work Location: North

Working Hours: Monday to Friday 8.30am – 6pm

Working Period: Immediate (3 – 6 Months)

Hourly Salary: $13.60 per hour

Responsibilities:

• Handle correspondences via emails or hardcopy letters
• Perform general administrative duties such as data entry, photocopying and filing
• Any other adhoc administrative duties as assigned

Requirements:

• Minimum GCE ‘A’ Level and above
• Proficient in English
• Able to work independently and an excellent team player who is task-orientated
• Possess initiative and positive attitude
• Proficient in Microsoft Office and has Good Excel Skills
• Must be able to commit for at least 3 Months and above

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

• Well Established Company
• Basic up to $3500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tagore / Upper Thomson
• Working hours: 8.30am – 5.30pm (Monday - Friday)

Job Descriptions:

• Evaluate and handle the processing of all sales orders and administrative transactions.
• Monitor, co-ordinateand negotiate with suppliers on delivery schedules/shipments to ensure on-time deliveries.
• Coordinate with freight forwarders for the shipment of goods with competitive freight cost.
• Preparing full sets of shipping documentation.
• Co-ordinate suppliers’/distributors’/clients’ claims for shipping discrepancies such as damages, short shipment, over shipment, pricing etc.
• Attend weekly sales meetings and provide updates on delivery schedules.
• Any other ad hoc duties as assigned.

Requirements:

• Experience in shipping arrangement and LC documentation handling will be a plus

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Service Technician (Printer)
• Working Location: Aljunied
• Working Hours: 5 days (3 days in Singapore, 2 days in Johor) (8.30am – 6.00pm)
• Salary Package: Basic $2,100 + AWS
• Duration: Permanent

Key Responsibilities

• Provide on-site technical support and maintenance for printers, ensuring they operate efficiently and effectively.
• Perform troubleshooting, diagnostics, and repairs on various printer models.
• Conduct routine maintenance and servicing to prevent equipment breakdowns.
• Install and set up new printers and related equipment at customer sites.
• Provide technical training and support to customers on the proper use and maintenance of printers.
• Maintain accurate service records, including details of repairs, parts used, and customer interactions.
• Coordinate with the technical support team to resolve complex issues and ensure customer satisfaction.
• Travel between Singapore and Johor to provide service coverage as required.
• Ensure compliance with safety guidelines and maintain a clean and organized work environment.
• Stay updated with the latest printer technologies and industry trends.

APPLY NOW!!!

• GCE O-Level or higher.
• 1 year of experience in servicing and repairing printers or similar equipment is advantageous.
• Strong technical skills with the ability to diagnose and fix hardware issues.
• Good understanding of printer mechanics and electronics.
• Excellent problem-solving and troubleshooting abilities.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Willingness to travel between Singapore and Johor as required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67174 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Benefit:

➡️ 5 days / 12 hours shift

➡️ No experiences / Entry Level

➡️ Gross can up to $2800

➡️ Allowance, Bonus

Job Scope:

• Perform servicing, maintenance, and troubleshooting on equipment
• Ensure the equipment is functionality
• Involve of Installation work for machine
• Partner with other technicians and engineer to perform daily operation
• Ensure Timely check the equipment to ensure they are in workable condition
• Planning and undertaking scheduled maintenance

Requirement

✔️ Possess Diploma, NITEC and relevant field

✔️1-2 years relevant experiences will be advantage

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Job Description:

• Deliver prompt and efficient service to order processing via call centre hotline, email, sales order
• Ensure that critical information with regards to urgent delivery, special timing request are communicated and followed up with the delivery section till completion of delivery
• Ensure procedures for processing of item with sales restrictions, orders that require price approval and other principal specified requirements are strictly adhered to
• Manage and co-ordinate the flow of information between customers, principals, warehouse and delivery team concerning status of orders/ delivery arrangements and wrong orders.
• Verify and analyze information provided. Resolve issues on the spot whenever possible, otherwise assign task to relevant departments for resolution or rectification of feedback.
• Provide admin support when necessary. E.g. Filing, data entry, retrieval of documents, etc or any other duties assigned.

Job Requirements:

• Min Diploma

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Description

• Industry/ Organization Type: Tuition Centre
• Position Title: Administrative Clerk / Customer Service Admin
• Working Location: North-East – Hougang (Walking distance to the company)
• Working Hours: 5 days, rotating shifts (10 AM-6 PM or 1 PM-9 PM based on class schedule); 5.5 days during probation
• Salary Package: Up to SGD 3500 + AWS
• Duration: Permanent

Key Responsibilities

• Assist walk-in customers, and manage inquiries received via phone and email.
• Ensure timely follow-up and resolution of all customer inquiries through effective communication and coordination.
• Handle the processing of class registrations, invoicing, and issuance of payment receipts.
• Maintain communication with existing customers through phone calls, text messages, and emails.
• Liaise with external vendors and suppliers to coordinate services.
• Carry out various administrative tasks to support daily operations.

APPLY NOW!!!

• Min. O level
• Min. 1 year of working experience, preferably have experience in tuition or enrichment centres
• Availability to work on weekends, excluding public holidays

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71496 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Customer Service Executive (Ocean Freights)

• 5 days 8:45am - 6pm
• work on Saturday once in every 3 months (9:30am - 12pm)
• S$ 2,500 - 3,200 (Depends on Experiences)
• (Marymount)

Responsibilities:

• Provide support to sale department
• Co-ordinate between customers and transporters, warehouse etc
• Preparation of documents for Import / Export/ Transhipments / D/O release
• Verifying for all costs
• Attend to enquiry on rates, shipment tracking, etc
• Liaise with overseas agents and customers to ensure smooth shipment

Requirements:

• Min 1-2 years of working experience in the related field is required for this position.

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Your main role involves checking-in, greeting passengers upon their arrival and ensuring a smooth departure process. You may also be tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi Airport. Besides being responsible for buffet table presentations, you also handle meet/greet services at the reception area and perform basic computerized transactions.

• Excellent grooming with a cheerful disposition and good interpersonal skills
• Dynamic individual with service aptitude and willingness to go the extra mile
• Proficient in English and a second language for effective communication with international passengers
• Able to work rotating shifts, weekends and public holidays
• Joining Bonus of up to S$5000.

Candidates with relevant experience may be considered for senior positions.

Clarice Lim (R1656152) | Anchor Search Group Pte Ltd (17C8528)

Benefits:

· Basic salary $2200

· Good career progression

· East Area-Changi Airport

· Training provided

Job Scope:

• Assist passengers with check-in, boarding, and luggage handling.
• Provide guidance and support for passengers with special needs.
• Manage boarding gate procedures and ensure travel document accuracy.
• Offer assistance with flight connections and transfer services.

Job Requirements:

· No experiences required

To Apply, kindly click on the "APPLY NOW" button and job details.

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Tan Pei Xuan (R24124430)

Job Description

• Industry/ Organization Type: Marine Maintenance/Services
• Position Title: Service Engineer
• Working Location: Islandwide
• Working Hours: Flexible – must be on standby 24/7 to respond to client calls
• Salary Package: Up to $4,500 +OT + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Perform diagnostics, maintenance, and repair work on DF engines and other marine propulsion systems.
• Conduct routine inspections and troubleshoot engine issues to minimize downtime.
• Provide technical support and expertise to clients, ensuring optimal engine performance.
• Collaborate with the engineering team to develop and implement maintenance strategies.
• Prepare detailed service reports and documentation for all completed work.
• Ensure compliance with safety regulations and industry standards during all service activities.
• Travel to client sites as required to perform on-site maintenance and repairs.

APPLY NOW!!!

• At least a Diploma in Marine & Offshore Engineering, Mechanical Engineering, or Electrical Engineering.
• Minimum of 2 years of experience in engine repairs and maintenance, preferably within the marine industry.
• Experience with DF engines is highly preferred.
• Able to travel to client sites as needed, sometimes on short notice.
• The position requires flexibility in working hours, as the engineer must be on standby 24/7 to respond to client calls.
• Ability to work in varying environments and under pressure to resolve issues promptly.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #68647 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us!

The Guest Service Team Leader (Service One/Telephone Operator) is responsible for ensuring all communications relating to the hotel, both external and internal are action speedily and efficiently in accordance with the specified minimum standards. He/she is also responsible for the overall supervision of Service One.

Our Expectations:

• Maximize room sales and revenue for the hotel, maintaining a sales attitude at all times.
• Ensure the correct operation of the switchboard to effect a fast and efficient transferring of internal and external calls.
• Basic knowledge to assist with the programming of the voicemail system.
• Ensure all customer communications are transferred to the central distribution point for action and all customer queries or request are handled in a polite and efficient manner.
• Maintain the security of information relating to guest, customers and associates in the hotel.
• Ensure all guest requests including wake-up calls, handling of in-coming faxes, follow-ups on task/service request via the FCS Connect System, restaurant reservations and courtesy calls to guests are actioned speedily and in accordance with laid down procedures.
• Ensure all charges are allocated in accordance with the hotel credit policy.
• Ensure all duty shift procedure checklists are continuously monitored and all tasks completed by the end of shift.
• Understand our products and services with high level of knowledge of the hotel and local area.
• Inform all relevant feedback from either customers or other departments to the Service One Manager.

We are looking for a self-motivated individual with excellent interpersonal and communication skills. You should have an eye for detail yet creative and nimble with ability to adapt to ever changing requirements and needs of our guests. If you have at least two years of relevant experience in the hospitality industry, write in to have a chat with us!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Job Responsibilities:

• Approaching in store shoppers to promote the app to them
• Guiding customers on how to use the app, ensuring that the customer knows how to use it
• Answering questions given by customers
• Troubleshooting technical issues

Job Requirements:

• Minimum GCE N / 'O' level/ NITEC/Diploma in related field
• Good interpersonal and communication skills.
• Ability to organise, plan and implement
• Good communication and interpersonal skills
• Meticulous, Independent, able to multi-task and follow-through with minimum supervision

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599