Responsibilities:

• Provide therapy for children presented with behavioural and emotional difficulties due to attachment injury, developmental trauma, losses, adjustment.
• Work with caregivers to equip them with knowledge and skills to support children coping with emotional stress or trauma, and to encourage and support them to provide a safe and nurturing environment for their children.
• Develop and maintain play therapy rooms and materials.
• Document therapy sessions, progress, reviews and provide regular updates.
• Participate in case conferences, family meetings to support caseworkers and the children/parents.
• Participate in individual and group supervisions and attend team/department meetings.

Requirements:

• A recognised Post Graduate qualification in Play Therapy, in addition to a Degree in Social Work, Counselling, Teaching, Early Childhood Care and Education, Psychology, or related field from an accredited institution.
• Registered or eligible for registration with Association of Play Therapy (Singapore) or a recognised professional body.
• Have at least 2 years of play therapy experience working with vulnerable children and families.
• Knowledge of children’s developmental needs and developmental trauma is an advantage.
• Preferably has experience working in the social service sector.
• Good interpersonal and communication skills.
• Good writing skills.
• Able to work one evening a week or weekends occasionally.
• Able to travel to both work locations to conduct play therapy.
• A team player, adaptive, independent and resourceful.

Location: Lengkok Bahru/ Choa Chu Kang

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

1. Customer Relationship Management: Develop and maintain strong, positive relationships with customers, acting as the main point of contact.
   Regularly engage with customers to understand their goals, challenges, and expectations.
   Proactively address customer concerns and provide timely resolutions.
   
2. Onboarding and Training: Guide customers through the onboarding process, ensuring a smooth and successful implementation of products or services.
   Provide training and resources to help customers fully utilize and maximize the value of the product or service.
   
3. Account Health Monitoring: Monitor key performance indicators and usage metrics to assess the health of customer accounts.
   Identify potential issues or opportunities for improvement and take proactive measures.
   
4. Customer Advocacy: Identify satisfied customers and turn them into advocates for the company.
   Encourage the participation of customers in testimonials, case studies, and other promotional activities.
   
5. Renewals and Upsells: Collaborate with the sales team to ensure successful contract renewals.
   Identify opportunities for upselling additional products or services based on customer needs.
   
6. Feedback Collection: Gather feedback from customers on their experiences and relay insights to the product development and marketing teams.
   Work closely with internal teams to prioritize and address customer feedback.
   
7. Data Analysis: Utilize customer data and analytics to identify trends, track customer behavior, and measure the impact of customer success initiatives.
   
8. Customer Success Planning: Develop and implement strategic customer success plans aligned with customer goals and business objectives.
   Collaborate with cross-functional teams to ensure the successful execution of customer success plans.
   
9. Continuous Improvement: Stay updated on industry trends and best practices in customer success.
   Continuously identify and implement improvements to enhance the overall customer experience.
   

Job Description:

• Maintains customer satisfaction by providing problems-solving resources.

• Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews.

• Identifies customer service trends and determines system improvements.

• Retail working hours.

Job Requirement:

• Possess good experience to the above.

• Good interpersonal and communication skills.

• Possess customer service skills.

• Able to work retail hours and on weekends.

This is a 12 months contract assigned to our client

Work Location: near Commonwealth MRT

Salary Range : $2,300-$2,600

Timing

1. Shift time - 8am-8pm

2. 44 hours per week (5.5 days of work)

3. Rotating shift Mon-Sun (including Public Holiday)

Job Description

1. Log all incoming calls and email and record sufficient information to facilitate effective incident

processing.

2. Identify the impact, urgency, and priority of incidents

3. Provide initial troubleshooting and support for incidents.

4. Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance

team and monitor progress.

5. Seek confirmation for closure from the user when resolution is provided.

6. Serve as the first point of contact for all incidents

7. Prepare daily and weekly report (knowledgeable in excel)

Education

1. O Level

2. Pass O Level English

Our client is a well-established MNC, one of the leading players in the Machinery Manufacturing sector. Due to their current expansion plan, they are looking for a Field Service Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Analyze errors and perform repairs to electronics, mechanics, etc
• Collaborate with relevant personnel form Service Center to determine solutions.
• Document all completed service and maintenance work/report.
• Conduct electrical and mechanical installation of equipment and provide commission for installation
• Provide preventive maintenance and advice to customers on servicing equipment and spare parts
• Implement service-updates and data protections.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma or Degree in Mechanical/Mechatronic/Electrical Engineering or other relevant field studies
• Minimum 3 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Responsibilities:

✅Achieve new service contracts and maintain contract renewal

✅Support campaign and obtain sales for major repairs and field service repair jobs

✅Follow- up on documentation

✅Provide and follow-up on rental repair chargeable jobs

✅To build rapport and provide logistics solutions to key and fleet customers

Requirements:

• Nite and above
• Min 2 years in service advisor
• Basic technical knowledge in MHE
• Possess Class 3 license with own vehicle

Interested applicants, please send in your updated resume by clicking “Apply Now”

Lin Weikang

Registration Number: R21102570

EA License Number: 19C9998

Workstone Pte Ltd

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales and Operations team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Handle operational matters, collaborating with the sales team for effective sales fulfillment.
• Generate Sales Orders, call center, and online orders.
• Ensure excellent service, addressing customer complaints and concerns promptly.
• Arrange and update appointments for commercial customers, liaising with the Commercial team.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

• Working Location: Bishan Central
• Hourly Rate: $11.50 per hour
• Able to commit immediately till end February 2024 (subject to extension)
• Office Hours

Responsibilities:

• Render assistance to customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

• Working Location: West / Central / East / North
• Hourly Rate: $11.50 per hour
• Able to commit immediately till end February 2024 (subject to extension)
• Mon to Fri Office Hours

Responsibilities:

• Render assistance to customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

The Job:

The Administrative Assistant is essential in ensuring the operation is seamless hence allowing us to deliver on our promises to clients.

Responsibilities:

* Process customer order

* Place order with supplier

* Stock in/ stock out of goods for deliveries

* Liaise with freight forwarder to arrange import/ export shipment

* Co-ordinate with sales support team on after-sale service activities

Qualifications:

· Minimum Diploma in Biotechnology, Business Administration or Accounting will be ideal

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Our client is a Government link company in the FMCG industry. Due to their current expansion plan, they are looking for Customer Service Officers to join their Services team, in hopes of developing the current high performing team. They are located in the West – easily accessible.

Working hours:

3 rotating shifts (8.30am to 6pm, 10.30am to 8.00pm or 1.00pm to 10.30pm)

Working days: 5 days/week (inclusive of Saturday, Sunday and Public Holidays)

Location: Joo Koon

Job Scope:

• Serve as an ambassador, assisting customers with purchases and inquiries through various channels.
• Handle customer feedback via phone, email, social media, and live chat, ensuring timely resolution.
• Create feedback reports to analyze trends and contribute to service improvement.
• Collaborate with internal teams and logistics vendors to fulfill customer requests.
• Any other ad-hoc assigned duties

Job Requirements:

• Minimum GCE 'N' level or 'O' Level.
• Customer service experience is preferred.
• Working knowledge of systems like Zendesk or SAP is advantageous.
• Proficient in using Excel for data management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

• Well Established Company
• Basic $2800 - $3000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East
• Working days: Monday to Friday
• Working hours: 9am – 6pm

Job Responsibilities:

• Perform installation, preventive and corrective maintenance, troubleshooting, software enhancement, bug fixes, testing and commissioning to meet project requirements
• Participate in meetings regarding project planning, installation, and maintenance of security systems
• Perform other on-site activities related to functionality for software and hardware systems (e.g., backend and frontend equipment for various systems not limited to Access Control, Auto-Gate/Barrier, CCTV, and Intrusion Detection etc.)
• System design and drafting diagrams using AutoCAD, etc.
• Contribute to technical assessments and support projects and maintenance inspection activities
• Any other tasks assigned by superior

Job Requirements:

• Possess minimum Nitec and/or Diploma in Electrical Engineering, Electronic & Computer Engineering, Mechanical Engineering, and other related fields with at least 1- 2 years of relevant experience
• Possess Class 3 Driving License will be an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Location: Central
• 5 days work week (Working days under Duty Roster)
• Retail Hours / Shift Hours
• Basic up to $3000
• Bonus provided
• Industry: F&B (Service Crew/Guest Relationship Support); Concierge (Mall)

Job Scope:

• Provide customer support to customer/shopper's such as enquiry in related to directory/events/promotion/redemption/lost & found.
• Attend to customer's enquiry thru live chat/email responds.
• Assist marketing team in launching event promotion as per plan given
• Assist tenant/customer in related to matters/enquiry
• Prepare routine report reflecting status of customer service for management review
• Take in food order
• Handle customer's table reservation & take note on customer's preference.

Job Requirement:

• Entry level is welcome to apply as training will be provided
• Preferably to have experience in customer service

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

Job Description

Benefit Summary:

• Salary: Basic up to $3,000
• Working Days: 5 Days
• Working Timing: Retail hours (9.5hours)
• Location : Central
• AWS + average 2.5months variable Bonus
• No experience required

Job Descriptions:

• Manage the customer service counter (concierge) during mall operational hours
• Attend to tenant and shopper’s enquiries/feedback via various sources
• Provide directional assistance to internal/external shoppers
• Promote shopping mall loyalty program and its events
• Handle the mall mainline with incoming calls and respond to live chat swiftly
• Assist with mall redemptions and activities
• Responsible for handling all redemption, and ensuring inventories & counter stocks are tallied in the CRM
• Assist with the selling of shopping mall gift vouchers and merchandise
• Ensure that mall collaterals are replenished daily

Interested Applicants, kindly click on "APPLY NOW"

We regret that only shortlisted candidates will be notified.

EA License No: 15C7752

EA Personnel No: R21101126

EA Personnel Name: TAY DA WEI

Working Location: Tampines Central

Working Hours: Monday to Friday 8.30am – 5.30pm

Hourly Pay: $11.50/hr

Work Period: Immediate till end February 2024 (subject to further extension based on performance)

No Prior Experience Required

Responsibilities:

• Manage and assist with incoming enquiries from customers
• NO SALES INVOLVED
• TRAINING WILL BE PROVIDED

Requirements:

• GCE A Level and above
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

Job Description & Requirements:

• Responsible for serving food and beverage to guests.
• Check crockery and glassware to ensure that they are clean at all times.
• Greet guests courteously with a friendly smile.
• Set up table, clean the chairs and place them properly at the table.
• To perform other duties as assigned.

Job Requirements:

• Enjoy working in F&B.
• Service-oriented personality.
• Independent.
• Require to work weekends and public holidays.

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Achieve individual sales targets and contribute to team targets.
• Handle walk-in and phone inquiries professionally, providing detailed product information.
• Engage in direct marketing activities to generate sales.
• Actively participate in outdoor sales activities and roadshows.
• Handle counter duties, including cashiering.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

• Career Progression
• Attractive Salary Packages with high bonuses!
• Good working environment
• Office Hours

Job Description

• Ensure clinic’s operational and procedural area readiness
• Assist with registration, discharge, appointment bookings, cashiering and any other enquiries
• Provide chaperone assistance to doctors/nurses and prepare consultation documents
• Attend to any requests, emails and phone enquiries.
• Assist clinic manager in administrative duties
• Other duties assigned

Job Requirements

• Minimum GCE "N/O" Level
• Proficient in computer skills
• Team player with good communication and interpersonal skills.
• Able to multitask and work in a fast-paced environment

Interested candidate can send in your resume in Microsoft Words, along with a picture of yourself to:

[email protected]

We regret that only shortlisted candidates will be notified. Thank you for applying.

EA License No.: 23C1894

EA Personnel No.: R1656105

Info can be shared: -

• Basic Up $3000 + AWS + VB
• Freight Forwarding Services
• CIAS Cargo Changi (East Area)
• 5 Days, 9:00am - 6:00pm

Your Responsibilities: -

• Cargo booking, planning and closing to achieve maximization of cargo space & loading
• Planning and attending to customer complaints, claims and tracing
• Prepare Cargo Sales Report (CSR), airline daily reports, data entry, quotations and telesales
• Liaise with several parties to ensure cargo submitted according to IATA regulations

You will need: -

• Minimum 1 year of customer service experience in Supply Chain / Logistics industry

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Working Hours:· Mon - Fri: 8.30am to 5.30pm / Sat: 8.30am to 12.30pm (rotating Saturday duty)

Job Description:

· Reports to the Customer Service Manager

· Responding promptly to customer inquiries

· Processing and coordinating customers’ orders, forms, applications, and requests

· Ensure customer satisfaction and provide professional customer support

· Communicating with customers through various channels

· Communicating and coordinating with various internal staff and stakeholders as necessary pertaining to customers’ orders, enquiries etc

· Good understanding and knowledge of company’s products

· Generates and processes new sales leads as necessary

· Update of product item code in the company’s system and expiry date management of products

· Compile and generate various monthly reports for the sales team

Job Requirements:

· Minimum diploma & above of relevant discipline

· Minimum 2 years of related experience preferably with food & beverage exposure

· Positive attitude and customer service minded

· Proficient in Microsoft Office applications (Excel, Words)

· Good communication and negotiation skills

· Proactive in solving problems

· Passionate, highly driven, independent, able to work under pressure and as well as multi-tasking

· Entitled to monthly sales incentive @ $300 (subject to achievement of KPI)

· 1 month AWS

· Variable bonus scheme

· Medical insurance coverage

· $200 dental claim per year

· 14 days annual leave per year

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R: KRM23B7

Job Scope :

- Driving Root Cause analysis in problem diagnosis from customer anomaly to ensure problem prevention and resolution implementation ensuring effectiveness

- Management of Change communication to customer for approval to implementation

- Develop, implement, and improve the department and product total quality system to assure product specification is met

- Facilitate and work with team members on quality improvement to the product by providing technical guidance in QE tools applications

- Perform quality system or process audit to assure quality systems are in place

- Support the viper manufacturing in ensuring product meets the established standards of quality including reliability, usability and performance required

- Establish & Implement manufacturing quality metrics and lead team on to achieve the goal and continuous improvement

- Meet Plant/Department cost & quality objectives

- Implement lessons learned across manufacturing and also new products development projects

- Perform special projects to support continuous improvement on an ongoing basis thru functional standardization and implement process improvement ideas in primary work area.

- To adhere to the Health & Safety regulations as set out by the EHS Department and any other Government regulations

Requirements:

- Degree in Electrical Engineering or equivalent

- 5 years’ of relevant working experience

- Good knowledge of FMEA, Control Plan

- Six Sigma Black Belt / Reliability Engineer experience preferred

- Relevant experience in a Semicon environment

- Able to start in a fast paced environment

Our esteemed client, a recently established travel agency, is actively seeking a dynamic and highly motivated individual to join their team as a Customer Service Agent.

Customer Engagement:

• Engage with customers via various channels, including phone, email, and live chat.
• Provide detailed information on travel destinations, itineraries, and related services.

Booking and Reservation Management:

• Handle travel reservations efficiently, ensuring accuracy and completeness.
• Liaise with airlines, hotels, and other service providers to secure bookings.

Issue Resolution and Customer Satisfaction:

• Address customer concerns and complaints promptly and professionally.
• Collaborate with internal teams to achieve swift issue resolution and maintain high customer satisfaction.

Sales and Service Enhancement:

• Identify opportunities to promote additional services or upgrades to enhance the overall travel experience.
• Strive to meet or exceed sales targets for ancillary services.

Documentation and Record Keeping:

• Maintain accurate and comprehensive records of customer interactions and transactions.
• Ensure all necessary documentation is complete for each reservation.

Adherence to Policies and Regulations:

• Stay informed about industry regulations, company policies, and best practices.
• Ensure strict compliance with all relevant travel regulations and guidelines.

Qualifications:

• Preferably a diploma or equivalent; in travel and tourism .
• Proven experience in customer service, with a preference for candidates with background in the travel industry.
• Good verbal and written communication skills.
• Strong problem-solving abilities with acute attention to detail.

Interested candidate may send your resume to [email protected] for more information.

Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Tan Soon Heng (Reg No. R1108992)

Job Description & Requirements:

• Responsible for serving food and beverage to guests.
• Check crockery and glassware to ensure that they are clean at all times.
• Greet guests courteously with a friendly smile.
• Set up table, clean the chairs and place them properly at the table.
• To perform other duties as assigned.

Job Requirements:

• Enjoy working in F&B.
• Service-oriented personality.
• Independent.
• Require to work weekends and public holidays.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Job Description:

• Responsible for serving food and beverage to guests.
• Check crockery and glassware to ensure that they are clean at all times.
• Greet guests courteously with a friendly smile.
• Set up table, clean the chairs and place them properly at the table.
• To perform other duties as assigned.

Job Requirements:

• Enjoy working in F&B.
• Service-oriented personality.
• Independent.
• Able to commit 10 hours / day and stand long hours.
• Require to work weekends and public holidays.

Additional Job Information:

• Sign-On Bonus Up to $1,500!!!