Benefits:

• 5 days work week + 1 month 1 saturday
• Monday to Friday (8.45am to 5:30pm)

Job Description:

This is a contract role for a Customer Service Admin located in Tuas. Our client is one of the licensed warehouses, specialised in handling and storage of dutiable cargo like alcoholic beverages and tobacco.You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

Highlight

• Annual Leave/Medical/Bonus
• 5-days work week
• On-job training will be provided
• Salary negotiable

Full time

$2,600 – $3,000 per month

Responsibilities:

• Provide administrative support.
• Handle enquiries and respond to customer's feedback in a professional manner
• Handling import/export documentations, custom declaration & Trade net operations
• General shipping functions including data entries
• Preparation of B/L, manifest and invoices
• Coordinate incoming & outgoing shipments with subordinates, suppliers, freight forwarders & customers
• Prepare customer billing (Scan POD, Prepare Purchase Order, Invoices)
• Arrange transport for cargo delivery
• Other ad-hoc duties

Requirements:

• Proficient in Microsoft Office Suite.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Effective communication and interpersonal skills.
• Ability to work collaboratively in a team-oriented environment.
• At least 2 year(s) of working experience in the related field is required for this position.
• Preferably Junior Executives specializing in Logistics/Supply Chain, Clerical/Administrative Support or equivalent.
• On Job training will be provided
• 5 days works

Responsibilities:

• To be fully responsible for the daily operation of service centre at the project site.
• To liaise with client / consultants, contractor for the monitoring and closure of any residents complaints, feedback and defects.
• To carry out conditional survey before and after completion of works within flats.
• To man the information counter and information telephone hotline.
• To arrange for defects works to be carried out within flats and ensure a high standard of public relations with the residents.
• To perform any clerical duties such as typing, photo-stating and filing assigned by the client.
• To maintain proper document records of the service centre and submit timely / weekly / monthly status report to client.
• To assist in the purchase of construction materials.
• To assist in the preparation of ISO.

Requirements:

• Candidate must possess at least O Level or equivalent
• Proficient in Microsoft Office such as Excel, Word and Power Point.
• At least 3 Year(s) of working experience in the related field is required for this position;
• Experience in handling HDB BTO projects is preferred;
• 5 days work week, off on Sunday and one weekday.

Responsibilities:

1. Primary Roles: Customer Service Support

a. Handles incoming enquiries, live chat.

b. Coordinate e-shop customer registration, order processing, e-marketplace coordination (Shopee, Eezee, etc)

c. Reporting and documentation for e-shop & leads

d. Coordinate with local supplier & internal procurement team to check availability of stock, pricing and delivery.

e. Coordinate with Warehouse local team to arrange local collection or delivery & with shipping department for overseas shipping arrangement.

f. Prepare necessary paperwork, such as quotations, Proforma invoices, etc.

g. Follow-up quotations & Orders

h. Onboarding customers to new Digital commerce platform

2. Secondary Roles: System Support

a) System support for systems that already go live.

b) Liaison between end-users and developers by understanding user needs, communicating issues, and facilitating effective resolutions without necessarily engaging in programming.

c) Other ad-hoc responsibilities by management

Requirements:

1. At least GCE “O” levels or equivalent

2. At least 1-2 years working experience in Customer Service or Sales experience in handling overseas customers and feels comfortable talking to them over the phone

3. Pleasant personality and Customer Service oriented

4. Able to work independently as well as in a team

5. Good communication skills

6. Proficient in MS Excel (MS Powerpoint a plus)

7. Good to have: Tech-savvy (Ability to quickly learn new tools and adapt to the fast-paced nature of the digital commerce industry)

Fico is a casual, beachfront Italian restaurant along East Coast Park by Chef-Partner Mirko Febbrile. Fico is inspired by Cucina Povera (a waste-not, want-not approach) and celebrates the simplest things in life, from humble ingredients to genuine, no-frills hospitality.

Fico is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in-charge of:

• Building and maintaining relationships with guests
• Order taking & menu description
• Up-selling products based on your extensive product knowledge
• Ensuring guest satisfaction by being proactive in service operations
• Improving procedures and systems

What to expect:

• Direct transport in to restaurant from Bedok MRT Station
• 5 day work week
• Join a dynamic, young and fun loving service team
• Excellent team culture and a defined career growth plan to develop yourself

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

We are a Singaporean SME located in Jurong area, manufacturer and agent for Weighing and Weighing Related Equipment, Electronic Measurement & Control Devices, Powder Processing Equipment and Systems, and Packaging Equipment. The foundation of our continued success over the past 69 years is a dedicated and professional team that strives relentlessly to overcome all challenges.

We are looking for suitable and qualified professionals to join us and contribute to our dynamic organization.

You will be part of the Engineering team to provide service to both local and overseas customer, which will involve maintenance and servicing of process equipment, installation, testing and commissioning.

THE ROLE: __________________________________________________________

* Conduct all aspects of service activities; include attendance to technical meeting and discussion with client, and overseas travel to support our regional market.

* Comprehend Electrical/ Mechanical/ Process and Instrument design and shop drawings.

* Working closely with Sales and Project teams in projects execution, plants and equipment installation, testing, commissioning, training, repairing and servicing.

* Candidate with prior experiences will have the opportunity to design and build customized solutions for client.

* Identify variation works and submit accurate cost implication

* Schedule, supervise and control sub-contractors to carry out their works accurately and timely in accordance to the contract drawings, specifications and approved QA/QC checklists

THE PERSON: ________________________________________________________

* At least Diploma in Mechanical / Mechatronics Engineering or its equivalent

* Working experience in related field of Solids Bulk Handling, Powder Processing Machineries, Bulk Packaging Machines.

* Fresh graduates are welcome to apply.

* Possess good communication and facilitation skills, and the use of Microsoft Project, ACAD, Solidworks

* Valid Class 3 driving license in Singapore as added advantage

* Hands-on, practical and independent person who is able to travel

The Senior Service Engineer is responsible for providing technical expertise and support at customer sites. This role involves installing, maintaining, troubleshooting, and repairing equipment and systems to ensure optimal performance and customer satisfaction. This role is also a Team Lead for specific Service Team.

Key Responsibilities:

Installation & Commissioning

· Perform installation, setup, and commissioning of maritime equipment and systems onboard vessels or at customer facilities.

· Conduct functional testing and calibration to ensure systems meet operational requirements.

Maintenance & Troubleshooting

· Diagnose and resolve technical issues on mechanical, electrical, and control systems.

· Conduct scheduled and preventive maintenance to minimize equipment downtime.

· Prepare detailed service reports and recommend corrective actions.

Customer Support

· Provide technical advice and training to customers to ensure proper system operation.

· Act as the primary point of contact for technical support during and after project completion.

Compliance & Documentation

· Ensure all work complies with industry standards, safety regulations, and company policies.

· Maintain accurate service records, inspection reports, and parts inventory.

Collaboration

· Liaise with internal teams (sales, engineering, and procurement) to ensure seamless service delivery.

· Provide feedback to improve product design, reliability, and customer experience.

Leadership

· Leading and guide team members

Job Description

• To be able read Hydraulic Circuit Drawings

• Experience in Heavy machinery related to hydraulics such as crane, winch & HPU tc..,

• Experience working in any Marine Vessel /Ships

• Has Knowledge in Instrumentation & Motor Control

Job Requirement

• ITE in Mechanical

• Able to write Service Report

• Able to follow the safety procedure

• Computer Literate

• Can work independently

• Willing to work overseas & accept offshore/onboard assignment

Job Benefits

• Positive and close knitted working environment

• Training Provided

• Onboard Allowances

• Group Hospital Surgical Insurance/ Group Personal Accident Insurance

• Annual leaves starting with 14 days and up to 21 days

Working location:

15 Kwong Min Road

Singapore 628718

ob Description & Requirements

The position holder is responsible for helping an organization create and execute schedules, manage company budgets, greet and communicate with staff and guests, and maintain effective workflow in the office. He/She may also take on many other duties regularly associated with office management, including filing, creating memos and reports, and performing other clerical duties. He/She needs to provide office support to either an individual or team which is vital for the smooth running of a business. Their duties may include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing.

Key Tasks:

• Handle all incoming calls and assist accordingly
• To check all service reports & input into the database
• Forward reports to Service Manager and Engineers and arrange follow-up with service terms
• Assist sales and project with contract renewal and to quote
• Preparation of service agreements and work orders for submission
• Assist in purchase request form service and send back to HQ for PO generating and get PO signed
• To receive all DLPs from HQ and follow up with Manager

Requirements:

• Candidate must possess basic intermediate certificate in accounting or certified in office administration.
• Minimum 2 years of experience is required for this field.
• PC literate (Microsoft Word, Excel, and PowerPoint).

Personal Competencies:

• Possess initiative and the ability to work independently
• Team player with good interpersonal skills
• Able to work with minimum supervision
• Able to communicate to all level
• Positive attitude and self-motivated personality

Job Highlights:

• Positive working environment
• 5 Days Work Week
• Attractive job package
• Flexible Work Arrangement (FWA)
• Age-Friendly Workplace Practices

Job Summary:

• As a Service Engineer, you will play a critical role in maintaining the operational efficiency of our equipment.
• Your expertise will ensure that our services remain top-notch, directly impacting our client satisfaction and operational success.

Key Responsibilities:

• Conduct periodic inspections, repair, service and maintenance of Musasino equipment to ensure reliable operation.
• Collaborate with clients and superintendents to deliver quality services efficiently.
• Generate reports and present findings to relevant personnel.
• Provide remote troubleshooting support through emails, ensuring customer issues are resolved promptly to maintain high satisfaction levels.

Job Requirements:

• Fresher or related marine engineer experience are welcome.
• A minimum of a Diploma in Engineering (Electrical, Electronics, Mechanical, Mechatronics) or equivalent educational background.
• Ability to work overtime and weekends when required.
• Willingness to travel overseas for an assignment as required.
• Ability to work independently and under pressure, delivering quality results within tight schedules.
• Team player.

Highlights:

• Gross Salary: S$3000 to S$4000/ month
• Working Day: 5 days
• Working Hour: 8am to 5pm
• Overtime paid when working outside of working hours (include Weekend/ Public Holiday)
• Dental and Medical Benefits
• AWS

Stork Gears & Services Asia Pte Ltd are an ISP for Rotating equipment from Europe which focuses mainly on Inspections, Repairs, Modifications and Overhaul of Gearboxes for both the Marine and Land based Applications. We have an OEM background, Rademakers, Conrad, Brevo, Kuypers, Jahnel Kesterman, but with an Independent service provider mind-set.

Stork is known for:

• Highly qualified and experienced engineers
• Highly Price competitive vs OEM
• In-house manufacturing critical parts
• On-site reverse engineering

Our service portfolio consists of:

• Diagnostics services
• Onsite services 24/7
• In-house engineering: design of gearboxes,
• Parts manufacturing (Impellors, shafts, gears)
• Custom built
• Workshop repair

Job description: (Field) Service Engineer

Purpose of the job

Responsible for the technical realization of projects, during the disassembly, assembly, inspection and repair, installation and commissioning of equipment, installations and related components.

Characterization

• Performs assignments/projects on the basis of requests from the project manager and project planning.
• Technical lead of the project team consisting of mechanics, (field) service engineers and subcontracted staff.
• Is responsible for maintaining the overview and ensures that the project is executed safely, in a structured manner, with a high quality standard and within planning and budget.
• Projects are performed at client sites (worldwide) or in the workshop. Often under time pressure and in unexpected or hectic circumstances.
• Flexibility: reachable and deployable, also on irregular hours.
• Realizes the most optimal technical solution and report on progress and the (technical) end result to the customer.
• Fulfills a leading role in respect of compliance with safety and environmental instructions, guidelines and policies of Stork and the client.
• Is highly specialized in installation & equipment technology and product knowledge.
• Service—oriented professional.

Tasks/Responsibilities

1. Authorizations

• Independently performing inspections, measurements, repairs, disassembly and assembly of installations, equipment and related components.
• Authorized to operate specialist machines and tools.
• Competent to specialist work based on required training.

2. Execution

• (dis)Assembly, inspection and repair of installations, equipment, related components and connected installations onsite, according to work instructions. Sets priorities on location and specific approach to the work; on site troubleshooting.
• Searches for the technical optimal solution with regard to costs and downtime.
• Responsible for the overview of the progress of the project on-site, ensuring that the project is carried out safely, in a structured manner, with a high quality standard and within planning and budget.
• Communicating the status and progress of the project to the project manager, adequately reporting possible scope changes.
• Self-starting and able to fully prepare, execute and complete the work independently both technically and administratively.
• Can deal very well with tight deadlines and can very well structure work in hectic and/or unexpected circumstances.
• Makes adequate protocols (if necessary) and technical reports.
• Works closely with other relevant departments so that the project can be delivered to the customer in accordance with the scope.
• Monitor and manage technical intellectual property if appropriate.
• Technical assistance and advice to internal and external stakeholders on use, maintenance, repairs, risks and possibly renewal of the installation.

3. Leading the team

• Managing the project team (on-site), ensuring that the project is carried out safely, in the agreed manner, with high quality and within the agreed timeframe.
• Detection of deviations, intervening if a deviation is detected.
• Coaching, supporting and guiding the project team on-site.
• Responsible for timely and adequate internal and external reporting and administration.
• Making and/or supervising correct use of: tools, machines, measuring instruments and other means of production.
• Maintaining equipment in good condition under applicable norms and regulations, timely reporting and/or solving in case of imperfections and malfunctions.
• Proactive in personal development and knowledge sharing within the team and organization.

4. Safety, quality and environment

• Is accountable for safety and quality aspects within the project.
• Meeting and monitoring the correct safety measures for a safe working environment.
• Report safety incidents and / or near misses in accordance with applicable procedure.

5. Others

• Responsible for maintaining contact with the client at an operational level.
• Actively participate in realization of additional work during development and execution of projects, technically assisting the sales department.
• Proactive relationship management; as ambassador encourage clients to purchase more services and / or products.
• Keeps knowledge up to date within his area of expertise (i.e. through keeping track of technological developments and/or professional literature).
• Assists in development of and test new methods, techniques and new services.

Knowledge and Skills

• Relevant technical education, i.e. mechanical engineering
• Relevant technical education; mechanical engineering or related
• Preferably services background
• Possesses required certifications
• Able to read schedules and mechanical engineering drawings
• Use and application of auxiliary tools and measuring instruments
• Fluent in English

The Field Service Engineer is responsible for providing technical expertise and support at customer sites within the maritime industry. This role involves installing, maintaining, troubleshooting, and repairing equipment and systems to ensure optimal performance and customer satisfaction.

Key Responsibilities:

Installation & Commissioning

· Perform installation, setup, and commissioning of maritime equipment and systems onboard vessels or at customer facilities.

· Conduct functional testing and calibration to ensure systems meet operational requirements.

Maintenance & Troubleshooting

· Diagnose and resolve technical issues on mechanical, electrical, and control systems.

· Conduct scheduled and preventive maintenance to minimize equipment downtime.

· Prepare detailed service reports and recommend corrective actions.

Customer Support

· Provide technical advice and training to customers to ensure proper system operation.

· Act as the primary point of contact for technical support during and after project completion.

Compliance & Documentation

· Ensure all work complies with industry standards, safety regulations, and company policies.

· Maintain accurate service records, inspection reports, and parts inventory.

Collaboration

· Liaise with internal teams (sales, engineering, and procurement) to ensure seamless service delivery.

· Provide feedback to improve product design, reliability, and customer experience.

Main responsabilités :

● To deliver or collect machines for after sale and hire fleet customers.

● Performance of repairs, servicing, preventive maintenance program and quotation job on site.

● Conduct Training for Operators on the correct method of operation and daily check maintenance of the new and hired fleet machine on site.

● Assist PE inspection for sale and hire machine fleet on site.

● Any other technical related aspects as and when required.

● Responsibility for complete customer satisfaction within the work area. Assists in planning, communicating, and coordinating support plans with customers.

● Complies with all safety procedures and consistently demonstrates safety as a value.

● General service report writing for internal and external customers.

● Ensure the excellence of services by strictly adhering to company standards and policies

● Thoroughly follow up on all open technical issues until the problems are fully resolved

● To travel and carry out machine troubleshooting, repair work or rectification and servicing jobs onsite.

● Write and submit service reports to customers based on the job done.

● Work as a team to maintain and expand customer base.

● Collaborate with the team to manage and schedule service calls effectively.

● To record and submit all service data and reports as and when required

● To provide accurate, factual reports to the team leader or technical support personnel to enable informed decisions to be made on a course of action to resolve product issues.

● To carry out machine diagnostic using special diagnostic tools such as,

-Manipad Diagnostic Tool

-I.V Special Tools

-Boom Lift / Scissors Lift Diagnostic Calibrator Tool

● To utilize Manitou, Genie, JLG & Skyjack diagnostic tools

EDUCATION:

• Higher Nitec in Mechanical or Automotive.
• Diploma in Mechanical or Automotive.

EXPERIENCE:

• Minimum of 2-3 years of field service support.
• Ability to work independently.
• Mechanical, Electrical and Hydraulic System troubleshooting skill.
• Experience working with a wide range of brands and models in the aerial equipment industry.
• Familiarity with diagnostic tools and software
• Proven experience in servicing boom lifts, scissor lifts, and other aerial work platforms.
• Ability to read and interpret schematics, technical drawings, and service manuals.
• Excellent communication skills and a customer-focused attitude.

Requirement:

• Valid driving license (mandatory).

Job Description

• To be able read Electrical/Instrumentation Drawings

• Experience in Electrical wiring troubleshooting

• Has Knowledge in Instrumentation & Motor Control

Job Requirement

• ITE in Electrical

• Able to write Service Report

• Able to follow the safety procedure

• Computer Literate

• Can work independently

• Willing to work overseas & accept offshore/onboard assignment

Job Benefits

• Positive and close knitted working environment

• Training Provided

• Onboard Allowances

• Group Hospital Surgical Insurance/ Group Personal Accident Insurance

• Annual leaves starting with 14 days and up to 21 days

Working location:

15 Kwong Min Road

Singapore 628718

Sales Engineer offers specialized chemistry programs and related services for downstream oil and gas operations, aimed at maximizing production, protecting assets, and reducing operating costs and environmental impact. Through on-site problem-solving and innovative technologies, our team delivers solutions that assist energy customers in overcoming complex challenges in the most demanding energy frontiers. Our downstream team utilizes advanced chemistries and technologies to provide Oil & Gas customers with comprehensive and sustainable solutions to safeguard their assets, mitigate risks, and enhance profitability

Responsibilities:

• Leading Chemical Treatment Programs: Responsible for the chemical treatment programs at the client’s site, ensuring optimal performance and promptly addressing any deviations from the treatment plan.
• Analytical Field Testing: Comprehend the principles of field testing procedures and collaborate with service technicians to perform routine field testing
• Reporting and Communication: Provide regular chemical treatment program reports to clients, keeping them informed about progress and updates according to the agreed schedule.
• Inventory and Equipment Management: Oversee the planning of chemical stock levels in Singapore and manage inventory at client sites. Maintain an equipment maintenance program to ensure 100% equipment uptime and seamless operations.
• Monthly Technical Review: Prepare and deliver comprehensive monthly review materials to clients. These reviews serve as a valuable platform for discussing program effectiveness and identifying areas for improvement.
• Value-Added Projects: Actively source and develop value-added projects in collaboration with clients. These projects are designed to reduce the Total Cost of Operation (TCO) with Ecolab’s product.
• Troubleshooting and Collaboration: When clients encounter challenges related to chemical treatment programs or Ecolab’s products, step in to troubleshoot and collaborate with team members to find solutions.
• Proposal Development for New Opportunity: Develop chemical treatment proposals to enhance efficiency and address specific client requirements. Present new chemical treatment proposals to client. Lead the initiation and evaluation of new applications.
• Contract Management: Collaborate with application engineers and service technicians to ensure compliance with contractual obligations.
• Business Performance Review: Prepare and present the executive performance results material to the key client stakeholders and the head of the department. This can occur quarterly, half yearly or annually depending on contract obligation.
• Client Relationship Management: Building and nurturing strong relationships with clients is paramount. Frequent engagement ensures effective communication and mutual understanding.
• Billing and Invoicing Process: Maintain bookkeeping for client accounts under your responsibility. Verify billing amounts and work with the billing team to issue invoices to customers.

Requirements:

• Bachelor’s Degree (Chemical Engineering) with at least 8 years of relevant technical Sales & Service experience
• Should have technical sales or field sales support experience
• Must have a valid Class 3/3A Singapore Driver’s License
• Working knowledge of boilers, cooling towers, and wastewater treatment systems
• Experience with refinery or chemical processing is advantageous
• Curious and eagle to find out what customers’ needs and good approach to solutioning
• Effective critical thinking and problem solving skills
• Customer oriented and always ready to engage with customers
• Able to work in a refinery/chemical plant

Scope of job:

1. Installation and Commissioning:

• Install electrical systems, equipment, and machinery as per technical specifications and safety regulations.
• Assist in the commissioning of electrical systems and ensure they are operating correctly.
• Ensure all installations are in compliance with the relevant codes and standards.

2. Maintenance & Troubleshooting:

• Conduct routine maintenance checks on electrical systems to ensure efficient functioning.
• Diagnose faults, troubleshoot electrical problems, and repair or replace faulty components.
• Provide preventive maintenance to avoid breakdowns and optimize system performance.

3. Customer Support:

• Offer on-site and remote technical support to customers, ensuring customer satisfaction.
• Respond to customer queries and resolve electrical issues promptly.
• Provide training and guidance to customers on proper use and maintenance of electrical systems.

4. System Upgrades:

• Assess and recommend upgrades to existing electrical systems and equipment.
• Implement system improvements to enhance functionality, safety, and efficiency.

5. Safety & Compliance:

• Follow all safety protocols, electrical codes, and regulations to maintain a safe working environment.
• Conduct safety inspections and risk assessments on electrical systems and equipment.
• Ensure compliance with local, national, and industry-specific electrical standards.

6. Documentation & Reporting:

• Maintain accurate records of service activities, including repairs, maintenance, and customer interactions.
• Prepare and submit detailed reports on findings, repairs, and service schedules.
• Maintain an inventory of electrical components and tools.
• Monitor progress on the works carried out and coordinate with customer and shipyard on site during Repair and Commissioning Job.
• Prepare timesheets and service report upon completion of all works and ensure all document is properly endorsed/verified by customer and uploaded to serve on time.

7. Collaboration & Coordination:

• Work closely with project managers, technical teams, and clients to understand service requirements.
• Coordinate with suppliers and vendors for spare parts and service tools.
• Collaborate with colleagues to ensure efficient and effective project execution.

8. Continuous Improvement:

• Stay updated with the latest electrical technologies, techniques, and industry best practices.
• Attend training and certification programs to enhance skills and knowledge.
• Contribute ideas for improving service efficiency and customer satisfaction.

Required Skills & Qualifications:

· Education:

• A bachelor’s degree or equivalent qualification in Electrical Engineering, Electronics, or a related field.
• Certification in electrical systems or maintenance (e.g., NEC, NFPA) is a plus.

· Experience:

• Proven experience as an Electrical Service Engineer or similar role (typically 5 years above).
• Hands-on experience with electrical systems, wiring, motors, circuit boards, and related components.
• Familiarity with diagnostic tools, testing equipment, and electrical schematics.

· Technical Skills:

• Strong knowledge of electrical systems, circuits, and components.
• Proficient in using electrical diagnostic tools, multimeters, and testing devices.
• Understanding of electrical safety regulations and standards.

· Soft Skills:

• Excellent problem-solving and troubleshooting abilities.
• Strong communication skills (both verbal and written).
• Ability to work independently and as part of a team.
• Customer-oriented with a focus on delivering high-quality service.

Physical Requirements:

• Ability to lift and carry heavy electrical components and tools.
• Ability to work in confined spaces or at heights when required.
• Comfortable working in various weather conditions for outdoor jobs.
• Commissioning, start-up, and testing of mechanical, hydraulic, control system and electric integration system on newly build vessel.
• Recommendation of Spare Parts or solutions to customer during Repair or Troubleshoots Works.
• Constant monitoring of the progress and quality on the works carried out and coordinate with customer and shipyard on site during Repair and Commissioning Job.
• Ensure our Equipment’s perform as per requirement and satisfaction of Customer.

Work Environment:

• The role requires travel to client sites for installations, maintenance, and repairs.
• Work hours may vary based on project deadlines or emergency service calls.

• Provide pre-sales and after-sales support to all HVAC/ACMV projects.
• Manage the Service Team in executing project plans, timelines, cost preparations and resources requirement.
• Provide technical support and clarifications to the Customer Service in producing comprehensive quotations to the clients.
• Address and resolve project administrative issues that may arise during project execution.
• Liaise with vendors and suppliers to prepare necessary equipment required for the project.
• Actively follow-up and resolve customer service-related issues / concerns.
• Attend internal and external meetings with stakeholders to resolve service operational matters.
• Oversee project execution and ensure service completion are within schedule.
• Ensure off-site operations are scheduled in accordance with customers' requirements.
• Ensure customers' requirements are clearly coordinated and communicated with the Service Team.
• Conduct site survey to accurately plan and allocate manpower resources for all Service jobs.
• Ensure Service projects are in compliance with all internal and project site SQE rules & regulations.

Responsibilities:

• Administer all documentation pertaining to costing, repair quotation and vehicle history files.
• Assist customers in checking-in and out of their vehicles from the workshop.
• Attend phone calls, emails, and drive-ins to address any customer concern.
• Conduct transactions with system; walk customer through correction(s) and provide summary.
• Communicate estimated completion time, regular updates and follow through on each customer vehicle.
• Effectively handle multiple priorities, organize workload, meet deadlines, and perform detailed daily record keeping and reporting.
• Parts ordering and inventory.
• Ad-hoc duties assigned by the company.

Requirement:

• 2 years of experience working in an automotive related industry preferred.
• Possess a Valid Singapore Class 3 driving licence.
• Able to work under minimum supervision.
• Strong team player & problem solver.

Working Hours: 5.5 days week

Job Details:

*Position Overview:*

We are seeking a skilled and experienced Marine NavCom Service Engineer to join our team. The ideal candidate will have at least 4 years of hands-on experience in the installation, troubleshooting, and servicing of a wide range of marine navigation and communication systems, including but not limited to MARINE RADAR systems, chartplotters, ECDIS, AIS, VDR, VHF radios, MF/HF SSB, autopilots, and maritime IT equipment. Additionally, knowledge in IT/networking and VSAT systems is essential for this role. A General Operator's Certificate (GOC) is recommended. The candidate should also possess a general understanding of marine electrical and electronics systems. Flexibility and a willingness to travel are required for this position.

*Key Responsibilities:*

Install, troubleshoot, and service various marine navigation and communication systems including MARINE RADAR systems, chartplotters, ECDIS, AIS, VDR, VHF radios, MF/HF SSB, autopilots, maritime IT equipment, and VSAT systems.
Conduct regular maintenance checks and inspections on installed systems to ensure optimal performance and compliance with safety regulations.
Diagnose and resolve technical issues efficiently to minimize downtime and ensure the continuous operation of onboard systems.
Provide technical support and guidance to onboard crew members regarding the operation and maintenance of navigation and communication systems.
Collaborate with internal teams and external stakeholders to coordinate installations, upgrades, and repairs as needed.
Keep abreast of industry developments, regulations, and technological advancements in marine navigation and communication systems.
Document all service activities, including installation procedures, troubleshooting steps, and solutions provided, accurately and comprehensively.
Qualifications and Experience:

Bachelor's degree or equivalent in Electrical/Electronics Engineering, Telecommunications, or a related field.
Minimum of 4 years of hands-on experience in the installation, troubleshooting, and servicing of marine navigation and communication systems.
Proficiency in the installation, configuration, and maintenance of MARINE RADAR systems, chartplotters, ECDIS, AIS, VDR, VHF radios, MF/HF SSB, autopilots, maritime IT equipment, and VSAT systems.
Strong knowledge of IT/networking principles and protocols.
General Operator's Certificate (GOC) is recommended.
Familiarity with marine electrical and electronics systems is desirable.
Excellent problem-solving skills and the ability to work efficiently under pressure.
Effective communication and interpersonal skills.
Flexibility and willingness to travel frequently, including assignments at sea or in remote locations.
Commitment to maintaining high standards of safety and compliance with regulatory requirements.
If you meet the above qualifications and are looking to join a dynamic team in the maritime industry, we encourage you to apply for this exciting opportunity.

Job description

JOB PURPOSE

To support the Commercial Diving Department by performing maintenance, repairs, and inspections of leisure and commercial diving equipment. The Junior Diving Technician will ensure all equipment operates efficiently and meets safety standards, enhancing operational reliability and customer satisfaction.

DUTIES & RESPONSIBILITIES

Equipment Maintenance and Repair:

• Inspect, service, and repair diving regulators, BCDs, breathing air compressors, and associated equipment.
• Perform hydrotesting of diving cylinders and ensure compliance with regulatory standards.
• Conduct air quality analysis for compressors to maintain safe breathing air standards.

Commercial Equipment Support:

• Assist in the maintenance and troubleshooting of Surface Rescue Panels (SRP), cascade systems, and Launch and Recovery Systems (LARS).
• Support the repair and maintenance of decompression chambers and other specialized commercial diving systems.

Technical Operations:

• Perform routine checks and diagnostics on all diving-related equipment.
• Keep detailed records of maintenance, inspections, and repairs for compliance and quality assurance.

Customer Support:

• Provide technical guidance to customers regarding the use and care of diving equipment.
• Address client inquiries and ensure high levels of service satisfaction.

Health and Safety:

• Adhere to workplace safety protocols and industry standards
• Identify potential risks during equipment handling and mitigate them effectively.

MINIMUM QUALIFICATIONS AND EXPERIENCE

Education: Diploma or Degree in Mechanical, Electrical, Marine, or related engineering disciplines.

Experience:

• Minimum 1-2 years of experience in servicing diving equipment.
• Hands-on experience with regulators, BA compressors, hydrotesting, and air quality analysis.

Exposure to SRP panels, cascade systems, LARS, and chambers will be an added advantage

KEY SKILLS AND COMPETENCIES

FUNCTIONAL SKILLS & COMPETENCIES

Technical Skills:

• Proficiency in repairing and maintaining diving equipment.
• Knowledge of commercial diving systems and their operation.
• Familiarity with air quality testing standards and hydrotesting processes.

Core Competencies:

• Problem-solving and troubleshooting abilities.
• Precision and attention to detail in technical tasks.
• Strong organizational skills for maintaining records and workflows.

GENERAL SKILLS & COMPETENCIES

• Effective communication skills for customer and team interactions.
• Ability to work independently and as part of a team in a fast-paced environment.

Commitment to continuous learning and staying updated with industry advancements.

Job Type: Full-time

Work Location: In person

The Field Service Engineer is responsible for providing technical expertise and support at customer sites. This role involves installing, maintaining, troubleshooting, and repairing equipment and systems to ensure optimal performance and customer satisfaction.

Key Responsibilities:

Installation & Commissioning

· Perform installation, setup, and commissioning of maritime equipment and systems onboard vessels or at customer facilities.

· Conduct functional testing and calibration to ensure systems meet operational requirements.

Maintenance & Troubleshooting

· Diagnose and resolve technical issues on mechanical, electrical, and control systems.

· Conduct scheduled and preventive maintenance to minimize equipment downtime.

· Prepare detailed service reports and recommend corrective actions.

Customer Support

· Provide technical advice and training to customers to ensure proper system operation.

· Act as the primary point of contact for technical support during and after project completion.

Compliance & Documentation

· Ensure all work complies with industry standards, safety regulations, and company policies.

· Maintain accurate service records, inspection reports, and parts inventory.

Collaboration

· Liaise with internal teams (sales, engineering, and procurement) to ensure seamless service delivery.

· Provide feedback to improve product design, reliability, and customer experience.

MAIN RESPONSIBILITIES:

The Field Service Engineer is responsible for providing technical field assistance in promoting spare part sales, maintenance, operation, equipment installation supervision and startup and/or shutdowns for all CPM processes. The Field Service Technician must have strong business and communications skills to establish and maintain strong relationships with the customer. Analytical and problem-solving skills are just as essential to this position.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Promoting aftermarkets/replacement spare parts or services for existing and potential new customers

· Identify customer's needs and sales opportunities to help future growth

· Provide technical field assistance in maintenance, installation, operation, and startup for CPM equipment; prepare customer field report after each trip.

· Perform inspections of existing CPM equipment during plant shutdowns, assist plant/contractors with recommended repairs/parts and provide each customer with a field report.

· Evaluate fabricated product when asked; prepare non-conformance report when necessary and work with internal and external customers to resolve issues.

· Provide technical training or maintenance presentations to relevant customer and responsible for tracking customer claim.

· Work integrally with internal employees and external customers to promote the CPM Aftermarket service, to meet group initiatives and objectives.

· Assist contractors in the erection of CPM equipment at customer site.

· Participate in company meetings in order to increase communication, understanding, and teamwork.

· Cross train with engineers/technicians to learn technical processing information.

· Observe all customer and OSHA safety rules.

· Perform other related duties as required and assigned.

QUALIFICATION AND SKILLS:

· Associate degree or equivalent from a two-year college or technical school, preferably in Engineering.

· A minimum of 2 years of experience in animal feed or biomass related manufacturing industry.

· Good written and verbal communication skills.

· Establish and maintain effective working relationships with co-workers, customers, and vendors.

· High integrity and ethics.

· Working knowledge in AutoCAD is a plus point.

· Required knowledge of Microsoft Office.

· Be able to communicate in English fluently and at least one local language.

· Ability to travel on need basis – domestically or internationally and up to 50% of the time.

Service Engineer

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team!

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

Our Singapore Service team is always on the lookout for talents and help you reach your best potential!

Role & Responsibilities

· Provide customer support for our Company’s products such as handling their enquiries with tact and courtesy.

· Perform on-site advice, installation, preventive maintenance and repairs of our Company products.

· Offer aftersales solutions and training to customers on product features, configuration, usage and maintenance.

· Proactive in informing customers of additional product and services we offer.

· Handle all essential resources, materials and equipments for effective and efficient delivery.

Key Competencies

· Good level of customer service experience.

· Good communication skills to enable interaction with internal and external customers.

Qualification:

· NITEC/ Diploma in IT/Engineering/Electrical/Mechanical/Computer-related or equivalent discipline.

· Candidates without prior working experience are welcome as on-the-job training will be provided.

· Possess a valid Singapore Class 3 Driving License.

Benefits:

· Learning culture where every employee is engaged in learning and development growth.

· Team programs and activities that celebrate individual and team’s success.

· Long service award recognition for our committed and dedicated colleagues.

· Health insurance and flexi-benefits cater for the employee’s health and wellness.

Is this you? Access your career at dormakaba today!

Diversity, Equity & Inclusion is part of our overall business and sustainability strategy. We consider all applicants equally throughout the whole recruitment process without regard to culture, age, ethnicity, gender identity, disability, marital status, language, national origin, physical/ mental ability, religion, sexual orientation, socio-economic status, underrepresented communities, etc. We do not use unfair selection methods for any of our positions, all employees are appointed based on performance and suitability for the role

Responsibilities:

• Duties include, but not limited to application support, troubleshooting, advise customers on technical and application issues, preventive maintenance, repair and calibration activities
• Able to complete administrative tasks associated with service field, balance customer visits and requests, documentation and reporting to supervisors and management
• Apply your technical knowledge and experience to solve technical problems and perform complex repairs onsite, via phone or email
• Travel to customer sites for repair and preventive maintenance
• Assure that repair, calibration and service work is performed in compliance with the manufacturer specification
• Establish and maintain positive relationships and promote service products

Requirements:

• A background of Chemistry with minimum 2 years’ experience in analytical instrument field, calibration, troubleshooting and repair of instruments
• Strong computer, communication and customer service skills
• This position requires a highly motivated individual that is capable of completing assigned tasks with little supervision
• Possess valid driving license

Salary will commensurate with qualifications and experience. Interested candidates are invited to write in with full curriculum vitae, current and expected remuneration, recent photograph and contact numbers to: