Waiter/Waitress is responsible for directing and coordinating all activities and also provides assistance to the staff/captain in the outlet and bar assigned, to ensure all established service standards and procedures are implemented consistently, leading to guest satisfaction, staff satisfaction and profit for the Hotel.

Responsibilities

· Responsible for the service and bar operation of the outlet

· guiding all service and bar personnel assigned in the outlet, in the performance of their duties and responsibilities

· Directing all efforts in the service and bar to achieve the financial goals of the outlet

· Responsible for the consistent follow up in the implementation of the policies and procedures in operating the outlet

· Checking the sufficiency of operating equipment and supplies for service and bar

· Maintaining the hygiene standards in the outlet assigned

· Providing functional assistance to the staff during peak periods

· Scheduling sufficient manpower in the outlet to suit volume of business

· Maintaining a clean and wholesome ambience in the outlets, controlling room temperature, ventilation and lighting effects

• Leading Education Platform in South East Asia
• Attractive Remuneration Package

Responsibilities:

• Deliver professional customer service to hotline calls and front desk walk-ins.
• Be the first point of touch with customers.
• Handle and resolving customers enquires and feedbacks.
• Ensure that complaints are monitored and resolved.
• Able to handle emergency situations/complains appropriately should the situation arises.

Requirements:

• Diploma in all disciplines of study.
• No experience needed (Training provided)
• Candidates from Hotel / Hospitality / Retail industry preferred. Ex Cabin Crew welcome to apply too.
• Good communication skills and customer service orientated attitude
• Ability to liaise with English & Chinese speaking clients is essential.

Working Hours: 5 days work week (3 weekdays + 2 weekends)

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/L979YVW6 to upload your CV.

We regret that only short-listed candidates will be contacted shortly.