Responsibilities

• Responsible for performing corrective and preventive maintenance of CCTV Surveillance System
• Responsible in assisting in planning of the Preventive Maintenance Schedule

Requirements

• Min Nitec in Information Technology/ Electronics/ Electrical Engineering or relevant
• Min 1 years of working experience in computer networking, CCTV set up and Video Management System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Preparing of hot and cold beverages and serving them to customers. This job is in a fast-paced bakery environment. All training will be provided. An interest in espresso machine handling is a plus.

Responsibilities

• Responsible for performing corrective and preventive maintenance of CCTV Surveillance System
• Responsible in assisting in planning of the Preventive Maintenance Schedule

Requirements

• Min Nitec in Information Technology/ Electronics/ Electrical Engineering or relevant
• Min 1 years of working experience in computer networking, CCTV set up and Video Management System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for providing customer support for Equipment Products with regard to Installation, Training and Field Service via on-site visits, Phone, Internet Media and email

Requirements

• Min Diploma in Engineering
• Min 3 years of working experience in machine service experience
• Overseas Travelling is required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

• Permanent position
• With US GAAP / shared service and handling regional taxes experience added advantage
• Experience in managing complex claim
• Minimum 4 years of related experience

Job Responsibilities

• Perform end to end accounts payable and employee payable process.
• Prepare and manage cash flow forecast and banking interfaces.
• Manage receivables, intercompany reconciliation, fixed assets, bank reconciliation.
• Maintain general ledger accounts, prepare journal entries and balance sheet reconciliation.
• Perform month end close including preparation and analysis of Balance Sheet/ Profit & Loss and financial/ management reports.
• Prepare actuals vs budget travel and entertainment reports.
• Liaise with auditors, tax agents, bankers and other statutory bodies.
• Assist in internal audit, SOX compliance, and external audit activities.
• Liaise with internal stakeholders and external stakeholders on any issue resolutions.
• Provide guidance to employees on policies and procedures.
• Prepare standard operating procedures.
• Drive improvements to streamline processes and enhance controls.
• Other ad-hoc tasks and projects.

Requirements

• Minimum 4 years of related experience
• With US GAAP / shared service and handling regional taxes experience added advantage
• Experience in managing complex claim
• Take initiative to lead changes
  

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

Key Accountabilities

· Perform frontline operations that includes registration/appointment, scheduling/referral booking and cashiering duties.

· Provide excellent patient service.

· Attend to patients’ general enquiries via phone and email.

· Maintain high levels of hygiene for all products, equipment etc.

· Maintain accurate stock records.

· Prepare patients for procedures. (Training will be provided.)

Working location within walking distance from Bukit Panjang MRT.

Clinic Operating hours

5.5 days work week.

OR

44 hours of work per week

2 days rest per week (1weekday + 1 weekend)

SGD1800 – SGD2600

Requirements

• Experience in working with diverse group of professionals/personnel.
• Frontline customer service experience is an added advantage.
• Relevant work experience in healthcare industry would be an added advantage.

Job Description

• Create a warm and positive experience for the hotel guests by attending to their needs and requests
• Generate daily reports to reconcile between guests’ bookings with reservation correspondences and alert the Reservations team to follow up on any discrepancies
• Co-ordinate guest room status updates with Housekeeping team by informing the Housekeeping Supervisor on duty on any requests for early check-ins, late check-outs, special requests or VIP pre-assigned rooms
• Handle lost and found property and items in accordance with the Hotel’s procedures
• Verify the accuracy of cash float before commencement and completion of every shift
• Assist in all official events and functions of the Centre

Requirements

• Minimum GCE ‘O’ levels with good spoken English
• No prior experience is required, training will be provided
• Well-groomed and service-oriented with a passion to serve
• Rotating shifts including weekends and public holidays
• Candidates with more experiences may be considered for Senior role.

(Hiring for new branch at BUKIT BATOK area)

IF YOU ARE looking for...

• Career advancement with work-life balance;
• Substantial flexibility in workplace;
• Creative performance bonus;

Responsibilities:

• Serve as one of a key contact for machine installation and services;
• Assist on technical training to customers;
• Excellent communicate skills to interact with suppliers and customers;
• Solid technical knowledge to provide professional solution on customers’ inquiries;
• Other Ad-hoc duties as required by the superior;

Requirements:

• Obtain min. Diploma in Engineering (any fields) or equivalent;
• Someone without relevant working experiences also welcomes to apply as on-job training will be provided;
• Pro-active, possess technical and problem-solving skills with attention to details;

How to apply,

Please submit your application together with your comprehensive resume, not limited to the education background, career history (if any), current and expected salary(if any), and availabilities to commence work by ‘Apply’ the link.

(We regret to inform you that only shortlisted candidates will be notified)

Role purpose

We are looking for an SDM to take responsibility for overseeing the successful delivery of services for a large regional APAC client. This role involves managing a team, coordinating resources, collaborating with various stakeholders to ensure seamless service delivery and to ensure all service level KPIs are met or exceeded.

Role tasks and responsibilities

1. Client Relationship Management:

• Build and nurture strong relationships with clients.
• Conduct regular meetings to understand client needs and expectations.
• Act as the primary point of contact for addressing client concerns and inquiries.

2. Service Delivery Oversight:

• Develop, implement, and optimize service delivery processes and procedures.
• Monitor service performance against established SLAs (Service Level Agreements) and KPIs (Key Performance Indicators).
• Identify opportunities for process improvement and efficiency.

3. Team Management:

• Lead and manage a team of service delivery professionals.
• Provide coaching, mentoring, and performance feedback to team members.
• Collaborate with HR for recruitment, onboarding, and training of new team members.

4. Resource Allocation:

• Allocate resources effectively to meet service delivery objectives.
• Work with resource managers and other departments to ensure adequate staffing levels.
• Manage workload distribution among team members.

5. Quality Assurance:

• Implement and oversee quality control measures to ensure service excellence.
• Conduct regular reviews and audits of service delivery processes.
• Develop and maintain quality standards and guidelines.

6. Problem Resolution:

• Address and resolve issues or escalations in a timely manner.
• Collaborate with technical teams and other stakeholders to identify and implement solutions.
• Develop and implement preventive measures to minimize recurring issues.

7. Reporting and Analysis:

• Generate regular reports on service performance, trends, and key metrics.
• Analyze data to identify areas for improvement and provide insights.
• Prepare and present reports to senior management and clients.

8. Continuous Improvement:

• Proactively identify opportunities for process improvement and optimization.
• Implement best practices to enhance service delivery efficiency.
• Foster a culture of continuous improvement within the service delivery team.

9. Contract Management:

• Collaborate with the sales and legal teams to ensure service delivery aligns with contractual obligations.
• Participate in contract negotiations and provide input on service-related terms.
• Monitor contract renewals and changes.

Required:

• A Bachelor's degree in a Business-related field
• At least 4 - 6 years of relevant work experience
• Experience in customer service, leadership or business development
• Advanced computer skills and the ability to learn technology quickly
• Resource planning and budget management experience
• Experience in a Client facing role
• Strong teamwork skills
• Attention to detail

Preferred:

• PMP certification
• Experience in corporate security

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

The responsibilities of a customer service officer in this restaurant include:

1. Greeting Customers: Welcoming guests as they enter the restaurant, and providing them with a positive first impression.
2. Taking Orders: Receiving orders from customers either in person, over the phone, or online, and accurately inputting them into the restaurant's ordering system.
3. Providing Information: Offering information about menu items, specials, and promotions to customers who inquire.
4. Handling Inquiries and Complaints: Addressing customer inquiries, concerns, and complaints promptly and professionally, and working to resolve issues to the customer's satisfaction.
5. Serving Food and Beverages: Delivering food and drinks to customers' tables in a timely and efficient manner, ensuring accuracy and presentation meet the restaurant's standards.
6. Processing Payments: Accepting payment from customers, processing transactions accurately, and providing receipts.
7. Maintaining Cleanliness: Keeping the dining area, serving stations, and customer service areas clean and organized, including clearing tables and resetting them for new customers.
8. Upselling: Suggesting additional menu items, desserts, or beverages to customers to increase sales and enhance their dining experience.
9. Collaborating with Kitchen Staff: Communicating orders and any special requests or modifications to the kitchen staff, and coordinating the timing of food delivery with the kitchen team.
10. Following Health and Safety Regulations: Adhering to food safety and hygiene standards, as well as health and safety regulations, to ensure the well-being of customers and staff.
11. Providing Excellent Customer Service: Ensuring that every customer receives friendly, attentive, and personalized service to enhance their overall dining experience and encourage repeat business.
12. Handling Reservations: Managing reservations, seating arrangements, and waiting lists during busy periods, ensuring efficient use of available tables and minimizing wait times for customers.
13. Training New Staff: Assisting in the training of new customer service staff members, ensuring they understand the restaurant's policies, procedures, and standards for customer service.

Overall, a customer service officer must play a crucial role in creating a positive and enjoyable dining experience for restaurant patrons while representing the establishment in a professional manner

The responsibilities of a customer service officer in this restaurant include:

1. Greeting Customers: Welcoming guests as they enter the restaurant, and providing them with a positive first impression.
2. Taking Orders: Receiving orders from customers either in person, over the phone, or online, and accurately inputting them into the restaurant's ordering system.
3. Providing Information: Offering information about menu items, specials, and promotions to customers who inquire.
4. Handling Inquiries and Complaints: Addressing customer inquiries, concerns, and complaints promptly and professionally, and working to resolve issues to the customer's satisfaction.
5. Serving Food and Beverages: Delivering food and drinks to customers' tables in a timely and efficient manner, ensuring accuracy and presentation meet the restaurant's standards.
6. Processing Payments: Accepting payment from customers, processing transactions accurately, and providing receipts.
7. Maintaining Cleanliness: Keeping the dining area, serving stations, and customer service areas clean and organized, including clearing tables and resetting them for new customers.
8. Upselling: Suggesting additional menu items, desserts, or beverages to customers to increase sales and enhance their dining experience.
9. Collaborating with Kitchen Staff: Communicating orders and any special requests or modifications to the kitchen staff, and coordinating the timing of food delivery with the kitchen team.
10. Following Health and Safety Regulations: Adhering to food safety and hygiene standards, as well as health and safety regulations, to ensure the well-being of customers and staff.
11. Providing Excellent Customer Service: Ensuring that every customer receives friendly, attentive, and personalized service to enhance their overall dining experience and encourage repeat business.
12. Handling Reservations: Managing reservations, seating arrangements, and waiting lists during busy periods, ensuring efficient use of available tables and minimizing wait times for customers.
13. Training New Staff: Assisting in the training of new customer service staff members, ensuring they understand the restaurant's policies, procedures, and standards for customer service.

Overall, a customer service officer must play a crucial role in creating a positive and enjoyable dining experience for restaurant patrons while representing the establishment in a professional manner.

Burnt Ends has established itself as one of Asia’s most exciting places to dine. It is a modern Australian-style barbecue restaurant which offers counter seats and open kitchen. Burnt Ends writes new menus daily and believes that there is magic that comes from cooking with wood.

We are looking for a committed and proactive Service Crew member who would enjoy working in an exciting, fast-paced environment. The individual should possess an excellent and consistent level of customer service.

JOB SCOPE AND RESPONSIBILITIES

• Customer service according to procedures and standards
• Assist and ensure a smooth daily service operation (opening and closing of outlet, taking orders, table setting, cleaning outlet etc.)
• Ensure that all pre-opening duties are completed on daily basis
• Basic cashiering duties
• Provide service according to procedures and standards established by the F&B department
• Handle the beverages
• Familiar with all items on the menu and have knowledge of all recipes, drink lists, wine lists and methods of preparation and preparation time
• Recommend and promote all items on the menu or specials to guests
• Take daily inventory including for bar and report any loss or damage
• Handle guest complaints and feedback effectively and communicate to the immediate supervisor for follow-up
• Maintain a high standard of personal hygiene, appearance and deportment at all times
• Clean up section area after service and maintain cleanliness of the area
• Coordinate with the stewards, kitchen staff and bar staff to ensure smooth operation and guest satisfaction
• Help other areas of the restaurant such as answering telephones and completing financial transactions
• Maintain the table culture and restaurant ambience at all times
• Perform other related duties as required by outlet manager

Requirements:

• Prior F&B Experience preferred
• Able to start work at short notice
• Personable, charming and outgoing personality, with a strong service-attitude

Responsibilities:

• Handle inquiries and provide product knowledge
• Identify new partnership opportunities
• Maintain a proactive relationship with existing clients
• Meet targeted sales objectives
• Provide real-world intelligence to the marketing department
• Responsible for drafting and preparation of drawing for client
• Deal with telephone and email enquiries for sales, operational and accounting matters
• Liaise with overseas counterpart and business partners to meet client

Job Requirements:

• Able to communicate efficiently in English (Know speaking Cantonese will added advance)
• Min Diploma, Degree or equivalent qualification in and discipline
• Handle, transpose and edit meeting notes and audio into written documents
• Proactive, good interpersonal, communication and customer handling Skills
• Cheerful, cooperative, and proactive
• Willing to travel (if needed)

Brief description of the Restaurant

Music is life. And we're in it for the song, art, tastes and the authentically Hard Rock touch. Live inside the moment at a Hard Rock Hotel, Resort or All-Inclusive experience, where classic memorabilia sets the stage for a one-of-a-kind experience. Feel your heart pound to the beat of our live music at Hard Rock Live entertainment venues. Catch your breath as you bet it all on one more toss of the dice at Hard Rock Casino. And don't forget to “mmmmm”, “ooooh” and “aahhh” to the flavors of Hard Rock Cafe.

Job Descriptions

• Taking guests’ orders.
• Running food.
• Handling cash & other forms of payment.
• Making proficient sales transactions - using a point-of-sale system.
• Properly checks I.D.s – for guests who appear to be under the legal drinking age.
• Demonstrating responsible alcohol service.
• Demonstrating impeccable product knowledge.
• Suggestive selling - using proven techniques.
• Answering questions - accurately and politely.
• Satisfying any/all needs of the guests - regularly double checking back with guests throughout theirexperience.
• Maintaining a clean & organized station – including pre-bussing & table maintenance.
• Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.
• Demonstrating knowledge of all table/station numbers.
• Directing guests to areas & restrooms.
• Creating memorable experiences.
• Entertaining guests to create “Raving Fans.”

Benefits

• Staff Meal / Uniform

Working hours

• 5 days / 44hours per week

(Hiring for new branch at BUKIT BATOK area)

IF YOU ARE looking for...

• Career advancement with work-life balance;
• Substantial flexibility in workplace;
• Creative performance bonus;

Responsibilities:

• Serve as one of a key contact for machine installation and services;
• Assist on technical training to customers;
• Excellent communicate skills to interact with suppliers and customers;
• Solid technical knowledge to provide professional solution on customers’ inquiries;
• Other Ad-hoc duties as required by the superior;

Requirements:

• Obtain min. Diploma in Engineering (any fields) or equivalent;
• Someone without relevant working experiences also welcomes to apply as on-job training will be provided;
• Pro-active, possess technical and problem-solving skills with attention to details;

How to apply,

Please submit your application together with your comprehensive resume, not limited to the education background, career history (if any), current and expected salary(if any), and availabilities to commence work by ‘Apply’ the link.

(We regret to inform you that only shortlisted candidates will be notified)

Job Title:Service Technician (ID3328)
Working Location: Tuas
Working Hours: Monday-Thursday 8.00am to 5.30pm, Friday 8.00am to 5.00pm
Salary: $2300 to $2700

Job Description:
•To perform installation, servicing and maintenance works for German manufactured automated storage system.
•Lead the commissioning of automated storage system, ensuring seamless integration and functionality.
•To ensure timely completion of installation and commissioning tasks.
•To standby 24 hours on duty roster (will provide additional standby allowance & OT)
•To provision engineering services.
•Any ad hoc duties assigned by Superior

Requirements:
•Professional Certificate / NiTEC in Mechanical and/or Electrical Engineering or equivalent
•Minimum 1 year experience in similar position on maintenance/service of machinery. Candidates with no
•experience are welcome to apply. Training will be provided
•Knowledge of electrical works and the analysis electrical circuit diagrams is essential
•Proficient in Microsoft office
•Good working attitude and good team player
•Excellent skills in communication and collaboration
•Possess good customer service attitude
•Meticulous and have an eye for details
•Ability to work within tight timelines
•Must be able to multi-tasks

Responsibilities:

Customer Service (60%)

• Represent OMEGA in dealing with customers’ concerns.
• To provide quality support to customers’ technical enquiries.
• To communicate with customers on his needs and request for service.
• To perform repair, installation and commissioning of Marine Communication and Navigational equipment.
• To troubleshoot complex technical faults, report findings and communicate with Projects, Sales and customers for solutions and feedback.
• Interact with end-users to explain the failure mode in detail.
• Travel to customer sites as circumstances dictate; 60-70% of the time will travel around the globe to attend to break downs & repair onboard vessels; otherwise in Singapore supporting the same activities.

Internal Liaison (25%)

• Assist the project team in project executions; in providing technical expertise in field/site works.
• Be responsible for the tools and parts issued under his care.
• To observe and implement the company EHS policy; ensure compliance with all safety policies, practices and procedures at all times.
• Able to meet project deadlines and prioritizing tasks time to time as scheduled.
• Any other duties assigned by immediate Superior.

Reporting (15%)

• To report the jobs carried out in the standard service report form; report the productivity hours and tasks performed.
• To summarize service reports per project for team for submission to the Manager, Service.
• To report on team’s achievements on a monthly and quarterly basis.

Requirements:

• Degree in Electrical & Electronic Engineering or equivalent.
• Min 4 year of relevant working experience.
• Basic knowledge on Network System.
• Good Knowledge on one or two of the following: telecommunication, public announcement systems, navigation systems.
• Service oriented with analytical and problem-solving skills
• Willing to travel and staying overseas for a period of up to 4 weeks.
• Able to work independently and meet schedules.

Join Our Team as a Customer Service Admin!

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where every interaction counts? If so, we have an exciting opportunity for you!

Our Company:

• Beauty Industry
• 5 Days, Wednesday – Sunday (10am – 7pm)
• Bukit Batok (West)
• Basic Up $2800 + AWS + Company Benefits

Job Responsibilities:

• Handle customer inquiries promptly and professionally.
• Schedule and manage customer appointments efficiently.
• Provide exceptional service and support to ensure customer satisfaction.
• Collaborate with team members to resolve customer issues and escalate when necessary.
• Maintain accurate records of customer interactions and transactions.
• Handle inventory and order processing.

Requirements:

• Minimum 1 year customer service experience.
• Proficiency in MS Office and Excel
• Knowledge in customer service software will be an added advantage.

If you're ready to join our dynamic team and make a difference in the lives of our customers, please submit your resume to [email protected].

We look forward to hearing from you!

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

We are halal based young multi-Cuisine restaurant with good potential growth. We are looking for dedicated team members to build and maintain Food Service Quality.

We are looking for an experienced food service manager to join our team. The food service manager’s responsibilities will include ensuring that all meals are properly portioned and presented and resolving customer complaints. You should also be able to expedite service during busy periods by assisting in serving customers and processing payments.

you should be detail-oriented and knowledgeable about food health and safety regulations. Ultimately, an exceptional food service manager should be able to multitask as well as demonstrate excellent leadership, problem-solving, and customer service skills.

Monthly able to meet the target sales and incentives will be paid based on performance. Also able to work alone or as a team.

Fresh with right attitude or Min 3 years in service industry.

Selected candidates can get basic salary from 3200-3900 based on experience/commitment and soft skills.

Job Description:

- Handle customer queries and reply professionally

- Prepare invoices and delivery documents for drivers and customers

- Assist in delivery schdule planning

- Handle customer service and provide first level of support

- Provide quality customer service to customers via email and phone chats

- Clarify and understand customer needs and requirements

- Follow-up on outstanding cases and communication to customers

- Any ad-hoc duties assigned

Job Requirements:

- Prefers individual with ability to multitask in fast paced environment

- Passionate working in Food Industry

- 5.5 days work week

- Working hours from 0730 to 1700 (Mon to Fri) and 0730 to 1300 (Sat), alternate Sat after job confirmation

- Bilingual and proficient in English (both written and spoken)

- Possess good communication skills and interpersonal skills

- Diploma or ITE graduates are welcome to apply

- No minimum experience needed

- Training is provided

Six Stars Tours and Services was founded with a vision to make foreign guests, visiting Singapore leave a great impression while enjoying our hospitality and enhanced experience. We emphasize of 3 main criteria on our driver selection, first and foremost safety, we cannot emphasize more on safety. Secondly, punctuality, ensure we fulfill our tasking without any sort of delay to our passenger and lastly our excellence service, going the extra mile to cater to our guest's additional needs. From a humble beginning, providing transport service to the inbound tour sector, expanding to market of different nationality, diversify into providing transportation to local organization like chilcare center as well. Being parents ourselves, we understand the need of these children safety to be well taken care of while out on school excursions.