JOB SCOPE

He/she also carries out general repairs and maintenance of machinery and equipment by diagnosing and troubleshooting special service problems following all building codes, blueprints, instructions, and manuals.

The air conditioning technician’ role also involves estimating material and labor cost and determining plan and requirements for installing, fabricating, and start-up; testing, and servicing HVAC equipment.

He/she is also responsible for training and assisting less experienced co-workers, and carrying out other duties that may be assigned.

The technician’s work description may also entail driving organization or personal vehicle to various work locations.

It also involves being on-call after work hours to take on further assignments should there be emergency.

Air conditioning technicians work independently under the supervision of the facilities supervisor applying power tools, hand tools, and different testing, and precision-measuring instruments.

They are expected to complete work orders as assigned and scheduled according to established industry and company standard practices and procedures, and to prepare reports on their work activities to management.

Assignments given to air conditioning technicians may be in the form of diagrams, sketches, written instructions, or work orders; the technician may have to locate the defective parts of the equipment or find out the cause of the problem to be able to fix it effectively

• Possess high school/vocational school diploma or G.E.D or technical training in Mechanical or electrical or HVAC systems With min morethan 5 years experience
• Working experience maintaining and repairing heating ventilation and air conditioning (HVAC) systems and other related systems such as electrical systems, DX units, heat pumps, and chillers
• Possess certification in refrigerant transition and recovery
• Possess county air conditioning mechanic license or its equivalent
• Possess valid driver’s license
• Ability to perform physical activities such as climbing, bending, balancing, stooping, kneeling, squatting, crawling, reaching, crouching, push/pull objects, etc.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a full-time Customer Service Executive.

Job Responsibility

Customer Service Executives are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:

• Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
• Assist in student enrolments (enquiries, assessments, registration, etc.)
• Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
• Record keeping
• Establishing excellent rapport with parents, children and teachers
• Responsible for maintaining brand standards (image and presentation, safety and hygiene)
• Ensuring a positive and nurturing learning environment
• Training will be provided
• Proficient in standard English (required)
• Customer-oriented (required)
• Bilingualism is an advantage
• 5-day work week
• Able to start work immediately
• Location: East, Central & North East

Desired Skills and Experience

Microsoft Excel, Administrative Work, Interpersonal Skills, Administration, Data Entry, Communication Skills, Administrative Support, Customer Satisfaction, Team Player, Customer Service, Scheduling, Able To Work Independently

Only short-listed candidates will be contacted for an interview.

Bubs & Tots is a leading baby and toddler swim school specializing in equipping children under the age of 5 years old with the skills they need for their first foray into the underwater world.

We are looking for Full-Time Customer Service Officers to join our growing team at our Punggol Safra outlet.

As Customer Service Officer, you will be responsible for the following duties:

• Dealing with sales enquiries, liaising with parents and existing students, and
• Handling Email, Phone and walk-in enquiries
• Familiar with class packages
• Collecting fees, registering new students
• Checking attendance records
• Any duties as assigned

You must possess proficiency in Microsoft Office applications. Proven work experience in a customer service / sales role is preferred. Passion for kids and engaging parents are a plus.

Schedule:

• 10:00 AM - 7:00 PM
• Tuesday - Fri and either Sat or Sun

If you are interested in joining our team at Bubs & Tots Swim School on weekends, we welcome you to apply today!

Job Type: Full-time

Salary: $10.00 - $12.00 per hour depending on experience

Work Location: SAFRA Punggol, #01-04, 9 Sentul Crescent, S828654

Benefits: Meal allowance, staff discount for swimming lessons for staff and family members.

Expected Start Date: 19 January 2024

Responsibilities

• Provide quality customer service to potential/current customers, students, parents and guardians.
• Ensure the satisfaction of customer needs in the best possible way.
• Respond to customers in person or through the telephone and emails
• Ensure proper student registration process and management.
• Collect registration, tuition fees and update student account.
• Maintain stock of books and uniforms on a monthly basis.

Qualifications

• Minimum GCE 'N' Level.
• Minimum 1 year of customer service experience.
• Candidates without experience will be considered.

Working Arrangement

Location: Oasis Terraces Branch

Work Days: Tuesday - Friday, Sunday (Monday and Saturday OFF)

Work Hours: 2 Weekdays 10am - 7pm, 2 Weekdays 12.30pm - 9.30pm

1 Weekend: 8.30am - 6.30pm

Job Responsibilities

• Acquire and maintain strong knowledge of the organisation's programmes, services and processes

• Keep abreast of latest MOE initiatives to stay relevant with customers' needs

• Actively promote and upsell programmes to both prospective and existing customers

• Attend to customers' needs and enquiries in a prompt and service-oriented manner

• Build rapport and maintain a positive relationship with all customers

• Handle all walk-ins, phone and online enquiries in a professional and customer-oriented manner

• Handle registration, student movements (transfers / withdrawals) and payment collection in accordance with the centre's SOPs

• Maintain an updated record of customer interactions, including inquiries, feedback and complaints

• Escalate unresolved customers' feedbacks and grievances promptly to the Centre Manager or Management

• Provide support and assistance to teachers and students whenever required

• Maintain a strong communication link between teachers and parents to ensure a seamless client experience

• Assist in other adhoc duties as assigned

Job Requirements

• Minimum Diploma holder

• Strong proficiency in spoken and written English

• Possess emotional maturity and passion for customer service

• Good team player with ability to work with minimal supervision

• Able to work shift hours and on weekends (4 weekdays and 1 weekend)

• Able to travel to other branch if required (relief duty: east area)

*Position and remuneration can be negotiated based on the candidate's relevant experience(s).

*We regret to inform that only shortlisted candidates will be contacted.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

· Provide excellent customer service to walk-in and call-in customers

· Develop good rapport with customers and build brand loyalty

· Music courses recommendation, enrollment and fee collection

· Responsible in daily running of the School with management of general administrative duties

· Sales of books/music instruments and inventory management

· Statistical compilations - payment backlog, sales and fees revenue, student intake/drop out, etc

Job Requirements

· Possess at least a Diploma or Bachelor Degree

· Proficiency in MS Office including MS Excel

· Self-driven and resourceful

· Customer-oriented with good interpersonal and communication skills

· Able to work at “retail hours” including both weekends

Those with relevant experience will be considered for Senior position.

Work Locations :

· Punggol

· Marine Parade

We are looking for a committed, diligent and dedicated staff to perform the following duties:

• Recieve Home Help Services (HHS) referals via IRMS
• Prepare and submit all documentations required by funding agencies and Sunlove.
• Responisble for ILTC Portal requirements, example data entry and invoicing
• Prepare and maintain all HHS client case files.

Job Requirements:

• Proficient in Microsoft Office
• Fluent in Mandarin
• Minimum Diploma qualification

Field Service Engineer

We are looking for experienced junior and senior full-time Field Service Engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Field Service Engineer

We are looking for experienced junior and senior full-time Field Service Engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]