TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

TikTok LBS Platform's goal is to build a global high-quality LBS database and high-performance LBS services that connects TikTok users with nearby merchants and local services.

- Build a global POI (Point of Interest) database, multi source POI integration and POI nearby search service to support TikTok local services.

- Build geocoding database, geocoding service, and IP Location service to support TikTok local services and monetization product

- Participate in the analysis/mining of location-based data based on compliance requirements, and build a location-related data warehouse

- Develop global general location based service (LBS) with high concurrency and low latency.

- Improve system design and architecture to ensure high stability, performance and reliability of the product.

- Collaborate with multiple cross-functional teams to deliver high quality work in rapid product development.

Qualifications

Minimum Requirements

- Bachelor/Masters in Computer Science or related major

- Proficiency in building backend services for large-scale consumer-facing applications

- Proficient in at least one of the following languages: Go, Python, Java, C++.

- Deep understanding of computer architectures, data structures and algorithms.

- Familiar with common components such as MySQL, Hive, Redis, Spark, ElasticSearch, Message Queue and RPC.

Preferred Qualification:

-Experience in R&D of geographic location-based data is preferred, such as POI(Point of Interest) data, Geocoding related data.

-Experience in big data、data warehouse、streaming data flow and real time data processing system is preferred.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

F&B Service Crew

Salary: Basic $1700 + fixed OT = Gross $2000
Working days & hours: 6day 3pm-12am
Location: Marina Bay

Customer Service:

• Greet customers warmly and take their orders accurately.
• Recommend beverages or promotions to customers when necessary.
• Handle customer inquiries and resolve complaints professionally.
• Operate the cash register or POS system to handle payments efficiently.
• Keep the stall and surrounding area clean, tidy, and presentable.

Requirements:

Training is provided, priority have f&b experience

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Junior Service Technician (Water Filters and Water Purifier)
• Salary: $1,800 - $2,400 (depending on experience)
• Working hours : 5 days work weeks (Mon-Fri) 9am -6pm
• Office location: near Redhill MRT

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Scope:

• Assist in the installation, testing, and commissioning of equipment or systems.
• Perform service maintenance, repairs, inspections and basic troubleshooting
• Support the senior technician in diagnosing and repairing equipment malfunctions.
• Provide basic technical support and respond to client inquiries when required.
• Manage tools and materials responsibly, ensuring proper storage and inventory.

Requirements:

• Basic understanding of technical systems and tools
• Physically fit to perform hands-on tasks and comfortable working in various environments
• Training provided

Service Technician

• $2500 - $3300 + $60 handphone allowance
• Senoko
• Working hours: Mon - Fri 8am – 5pm, Sat 8am – 12pm

Requirements:

• Candidate must possess at least a NITEC, Professional Certificate in ( Electrical / Electronic / Mechanical) or equivalent.
• Must have basic Electrical/ Mechanical and Electronic background.
• Must have class 3 driving license
• Able to start work immediately or short notice.

Job Responsibilities:

• Servicing, installation, testing and troubleshooting of electrical and mechanical parts at clients' premises or workshop.
• Access control, able to work under minimal supervision.
• Experience in Security System is a plus.

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

TikTok LBS Platform's goal is to build a global high-quality LBS database and high-performance LBS services that connects TikTok users with nearby merchants and local services.

- Build a global POI (Point of Interest) database, multi source POI integration and POI nearby search service to support TikTok local services.

- Build geocoding database, geocoding service, and IP Location service to support TikTok local services and monetization product

- Participate in the analysis/mining of location-based data based on compliance requirements, and build a location-related data warehouse

- Develop global general location based service (LBS) with high concurrency and low latency.

- Improve system design and architecture to ensure high stability, performance and reliability of the product.

- Collaborate with multiple cross-functional teams to deliver high quality work in rapid product development.

Qualifications

Minimum Requirements

- Bachelor/Masters in Computer Science or related major

- Proficiency in building backend services for large-scale consumer-facing applications

- Proficient in at least one of the following languages: Go, Python, Java, C++.

- Deep understanding of computer architectures, data structures and algorithms.

- Familiar with common components such as MySQL, Hive, Redis, Spark, ElasticSearch, Message Queue and RPC.

Preferred Qualification:

-Experience in R&D of geographic location-based data is preferred, such as POI(Point of Interest) data, Geocoding related data.

-Experience in big data、data warehouse、streaming data flow and real time data processing system is preferred.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

(Western Cuisine)

• 6 days
• Tue to Sun, 1130am - 1030pm (2 hr break)
• Tanjong Pagar / Tanglin
• S$ 3,000 - 3,500

Responsibilities:

• Overseeing restaurant operations and ensuring a smooth flow
• Team management
• Customer service, serve and clear tables
• Maintain hygiene and cleanliness.

Requirements:

• Min. 2 years relevant experience

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of School and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in an international private education setting.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

Who can apply:

• Singaporeans, PR, LTVP holders ONLY

Location:

10 North Canal Rd, Singapore 048823

1. Assistant Manager

Job Description:

• Assist the Food & Beverage Manager in overseeing daily operations of restaurants, bars, and dining areas.
• Supervise and train service staff to ensure high-quality customer service.
• Manage inventory, ordering supplies, and maintaining stock levels.
• Handle customer inquiries, complaints, and ensure overall customer satisfaction.
• Plan schedules and delegate tasks to optimize team performance.
• Monitor compliance with food safety standards and company policies.
• Analyze sales data to support financial targets and improve profitability.
• Assist with events, promotions, and menu planning.

Job Requirements:

• Proven experience in food & beverage operations (minimum 2-3 years).
• Leadership skills with experience in supervising a team.
• Excellent customer service and interpersonal skills.
• Strong problem-solving and organizational abilities.
• Knowledge of food safety regulations and hygiene standards.
• Ability to work flexible shifts, including weekends and holidays.
• Diploma or relevant certification in hospitality/management preferred.

2. Barista (Full Time / Part Time)

Job Description:

• Prepare and serve coffee, teas, and other specialty beverages to customer specifications.
• Operate coffee machines, grinders, and brewing equipment effectively.
• Provide excellent customer service, ensuring an inviting environment for guests.
• Maintain a clean and organized workstation, including proper hygiene and sanitation.
• Manage inventory, restock supplies, and keep track of expiry dates.
• Upsell food items, pastries, and specialty drinks to maximize sales.
• Handle cash transactions and POS systems efficiently.

Job Requirements:

• Previous barista experience or knowledge of coffee-making techniques is preferred.
• Passion for coffee and willingness to learn new brewing methods.
• Strong communication and customer service skills.
• Ability to work efficiently under pressure in a fast-paced environment.
• Flexible to work rotating shifts, weekends, and holidays.
• High school diploma or equivalent qualification.

3. Service Crew (Full Time / Part Time)

Job Description:

• Greet customers, take orders accurately, and serve food/beverages promptly.
• Provide recommendations on menu items and handle inquiries.
• Ensure tables are clean, sanitized, and set up before and after customers.
• Assist in the kitchen and bar area when required, including light preparation.
• Process payments, issue receipts, and handle POS systems.
• Maintain cleanliness of dining and work areas to comply with hygiene standards.
• Support the team during peak hours to ensure smooth service.

Job Requirements:

• Prior experience in F&B service or customer-facing roles is a plus.
• Good communication and interpersonal skills.
• Team player with a positive attitude and willingness to learn.
• Ability to stand for long hours and handle physical tasks.
• Flexibility to work in shifts, including weekends and public holidays.
• Minimum high school diploma or equivalent.

4. Dishwasher

Job Description:

• Clean and sanitize dishes, utensils, pots, pans, and kitchen equipment.
• Maintain cleanliness of the dishwashing area, ensuring it meets hygiene standards.
• Operate dishwashing machines and monitor cleaning supplies.
• Assist with waste disposal and recycling duties in the kitchen.
• Support kitchen staff with light cleaning tasks or organizing supplies.
• Monitor equipment for any issues and report to supervisors.

Job Requirements:

• Ability to work in a physically demanding environment.
• Strong attention to cleanliness and hygiene.
• Ability to work efficiently under pressure in a fast-paced kitchen.
• Team player with good time management skills.
• No formal education is required, but prior experience in a similar role is a plus.
• Flexibility to work shifts, weekends, and holidays.

Management Trainee (Korean BBQ/ LiveBar / Teochew Cuisine

Working days & hours: 6days, 10hrs
Location: Clarke quay / Hillcrest Park
Salary: $3000 - $3500 + Incentives

Responsibilities:

• Greet and assist customers
• Handle cashiering duties and banking duties
• Provide courteous and efficient food and beverage services to the customers
• Help prepare and clear the tables for restaurant patrons
• Attend and respond to customers’ needs promptly and professionally
• Assist in the serving of the menu-items to restaurant patrons at their seats
• Ensure the smooth operations of the restaurant

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Position title : Sales Engineer
• Location: Loyang Way, Loyang Industrial Estate
• Working Days: Mon - Fri
• Working hours : 830 a.m. to 530p.m.
• Salary : $3,000 - $4,500 (depends experience)

Interested applicants can also send your resume to WA: +65 8016 4051 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position Overview:
We are seeking a motivated and experienced Sales Engineer to join our team. The Sales Engineer will play a critical role in driving sales and delivering technical solutions that meet our clients’ needs. This role requires a blend of technical expertise and sales acumen, as you will work closely with customers to understand their requirements, present tailored solutions, and support the sales process from inception through to implementation.

Key Responsibilities:

1. Customer Engagement and Relationship Management:

• Develop and maintain strong relationships with key customers and stakeholders.
• Conduct needs assessments to understand customer requirements and challenges.
• Provide technical consultation to customers, offering solutions that align with their operational goals.

2. Sales Support:

• Scout, develop and obtain leads with new customers to develop sales in your assigned territory.
• Prepare and deliver compelling presentations and product demonstrations to potential clients.
• Develop detailed quotes and proposals, addressing customer needs and specifying technical requirements.

3. Service Support:

• Liaise with customers, end-users and purchasers to introduce the company’s service capabilities.
• Drive the sales of services to existing and new customers with equipment sold by the company.
• Coordinate with the engineering and service teams to ensure seamless project execution and delivery.
• Act as a point of contact for post-sales support, troubleshooting and sales of service.

4. Market and Product Knowledge:

• Stay up-to-date with industry trends, emerging technologies, and competitive landscape.
• Continuously enhance product knowledge and understand advancements in equipment and service offerings.
• Share insights, feedback and customer requirements with the product development and marketing teams to drive innovation.
• Participate in all company-participated trade shows and seminars in Singapore and abroad.

5. Training and Support:

• Educate customers on equipment features, benefits, and maintenance requirements.
• Conduct training sessions for customers and internal teams to ensure proper usage and understanding of products.
• Assist management with any other ad-hoc tasks and duties as and where required.

Requirements

• Education: Bachelor’s degree in Engineering, Mechanical Engineering, Electrical Engineering preferred or related technical field, Minimum Diploma in related technical field.
• Experience: Minimum of 3 years of experience in a sales engineering role, preferably within the equipment sales and service industry.
• Technical Skills: Strong understanding of vacuum pump technology or other technical equipment. Proficiency in technical sales and solution design.
• Sales Skills: Proven track record in achieving sales targets and managing customer relationships.
• Travel: Required to support regional customers in Southeast Asia (30-40%).

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of School and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in an international private education institution setting.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

• Position: Service Crew
• Working Days: 5/6 days per week (Mon - Sunday depend on shift)
• Working Time: 44hrs per week + OT
• Outlets Operation Hours: 11am -10:30 pm (work base on shift)
• Salary: $1,700 - $3,000
• Working Location: Near MacRitchie reserved
• Daily 2-way Transport provided at Caldecott/Bishan MRT Direct to MRT/home for late hours. Uniform and meals provided

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Responsible for operating the F&B outlets assigned
• Uplift customer relations and attend to customer complaints/ queries promptly
• Ensure minimum wastage, breakage and spoilage
• Upsell to achieve sales and revenue targets
• Oversee cash and stock control consistently according to company policies and SOPs
• Create interesting cocktails and constantly innovate in preparation and presentation.
• Understand the crucial aspect of bar and beverage control.
• Pair food with drinks and make recommendations accordingly.
• Any ad hoc duties as required
• Ensure that food hygiene and safety standards are maintained and comply.
• Report on time, in proper uniform and grooming standard.

Requirements:

• Minimum 1 year experience in related industry

• Junior Service Technician (Water Filters and Water Purifier)
• Salary: $1,800 - $2,400 (depending on experience)
• Working hours : 5 days work weeks (Mon-Fri) 9am -6pm
• Office location: near Redhill MRT

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Scope:

• Assist in the installation, testing, and commissioning of equipment or systems.
• Perform service maintenance, repairs, inspections and basic troubleshooting
• Support the senior technician in diagnosing and repairing equipment malfunctions.
• Provide basic technical support and respond to client inquiries when required.
• Manage tools and materials responsibly, ensuring proper storage and inventory.

Requirements:

• Basic understanding of technical systems and tools
• Physically fit to perform hands-on tasks and comfortable working in various environments
• Training provided

Job Description & Requirements

• Perform end user IT Support
• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

Marine Service Engineer

Office location : Boon Lay
Working Location: On board ship

Working days : 5 days (Mon- Friday)

Working hours : 8am - 5pm

Salary : $2,000-$2,800 basic + OT + Allowances (Gross Salary $3,000 - $4,000)

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Description

• Conduct periodic inspections, repair, service and maintenance of marine equipment to ensure reliable
  operation.
• Collaborate with clients and superintendents to deliver quality services efficiently.
• Generate reports and present findings to relevant personnel.
• Provide remote troubleshooting support through emails, ensuring customer issues are resolved promptly to maintain high satisfaction levels.
  
  Requirements:
• Diploma in Engineering or equivalent (Electrical/Electronics/Mechanical/Mechatronics).

- To repair & service Company make equipment’s and machines in the region.
- To implement and execute Shut down maintenance at factories or Chemical plants where supplied our equipment’s.
- CNC machine Installation and Job trails in the region.
- Documentation (Service report, Machine registration, filing and record).
- Sales support for company machineries.
- Offer technical support and advise to customers on operating and maintain the machines.
- Built and maintain relationship with existing clients, distributors and dealers.
- Work closely with the sales team to achieve sales targets.

Requirements

-Minimum ITE/Diploma in Electrical/Mechanical/Mechatronics Engineering
- Minimum 2 years experience
- Process valid Class 3 driving license will be a plus
- Experience in servicing machineries filed

Interested applicants please send your resume to [email protected] with email subject header "Job Application for [Service Engineer cum Sales (North/CNC)-CK) - CK (19226)]".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Role:

Beverages Service Crew (Barista / Training Provided)

• Leading Beverage Team - Training Provided
• Location: Central [ Orchard, Plaza Sing, Raffles City.. ]
• Outlet to be allocated upon Interview
• Working days: 5 Days 44 hours per week + OT required
• Career Progression

Junior Tea Barista [ $2500 + Store Incentive + OT Payable ]

Senior Tea Barista [ $2800 + Store Incentive + OT Payable ]

• $200 increment after confirmation
• Monthly Store Incentives + Performance Bonus + Birthday Leave
• 2 weeks training provided

Responsibilities:

• Greeting customers in a friendly manner and manage customers queries in a timely and efficient manner
• Prepare beverage according to standardized recipes and customer preferences
• Utilize proper brewing techniques and equipment to ensure the quality and consistency of each beverage served
• Provide friendly and attentive customer service, greet customers warmly and assist them in selecting their beverage based on their preferences and dietary restrictions
• Prepare drinks by following the prescribed recipes and preparation techniques
• Accurately process customer orders, handle cash and electronic payments
• Act in compliance to operational policies and procedures
• Maintain cleanliness and sanitation standards in the tea barista area, including brewing equipment, serving utensils, and workstations to meet the requirements of Health & Safety and Hygiene Protocol
• Ensure sufficient stock at all time by monitoring tea inventory levels, reporting discrepancies, restocking supplies handling stock delivery upon arrival as needed and communicating inventory needs to management

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

Responsibilities:

• Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment
• Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.
• Coordinate and collaborate with internal teams to facilitate timely incident resolution and request fulfillment.
• Invoke and manage crisis and security management processes.
• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
• Document all actions in accordance with standard company policies and procedures.
• Act as the senior on shift and ensure proper shift handovers.

Requirements:

• Diploma or Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• 3 years proven experience in managing all aspects of Major Incident.
• At least 4 years of experience in telecommunications within a large-scale business environment.
• At least 4 years of experience in a customer support role, preferably in a technical support or service desk environment.
• Experience with developing training programs and delivering training.
• ITIL V4 Foundation certificate and experience working with ServiceNow.
• Agile, Six Sigma or related certifications
• Having experience in the aviation sector is beneficial.

Additional info:

• Under 12 months contract, renewable
• Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage. Timing between 8am to 8pm (non-night shift)

To apply, please visit www.gmprecruit.com and search for Job Reference: 23981

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

• Identify and resolve problems with marine motors, auxiliary engines, steering systems, and other related components.
• Repair inboard and outboard engines, focusing on fuel, cooling, and exhaust systems.
• Perform regular maintenance to ensure the proper functioning of all shipboard systems.

Requirements:

• Diploma in Marine Engineering or equivalent.
• At least 2 years of nautical maintenance and repair experience.
• Skilled in using diagnostic tools and marine service equipment.
• Good understanding of marine engines, auxiliary engines, and cargo pumps.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

About Service Cloud:
Service Cloud is a game-changer in the realm of customer service, designed to elevate support operations to new heights. Imagine a platform that seamlessly integrates all customer interactions—whether through email, phone, or messaging apps— into a unified system. This is exactly what Service Cloud does, transforming every customer communication into a case that is intelligently routed to the right service agent for swift resolution. Combined with AI (Agentforce), Service Cloud is at the forefront of transforming customer service experiences. Find out more about Service Cloud and Agentforce
If you are an experienced Account Executive interested in a career in sales, working with customers to solve problems with our Service solution & AI - then read on to learn more!


Role Description
We are currently looking for a driven and enthusiastic experienced Sales professional with knowledge of technology and proven B2C and/or B2B sales and account management experience! You will be selling our Service Cloud, AI and Agentforce products across a regionally aligned portfolio of accounts. As a Sales Account Executive, you will work in partnership with the existing Account owners and carry quota for the product sales to develop business opportunities and revenue growth:

Your Impact:
Our Cloud Specialist Sales team is growing, and we have newly created role based in ASEAN, looking after a range of Enterprise and Commercial customers. We are looking for Cloud Account Executives (sellers) who are passionate about and want to get involved in the power that AI and Agentforce will bring to our Service Cloud offering. As a Service Cloud Account Executive, you will leverage the untapped potential of Service Cloud by partnering with existing account owners (Core Account Executives) and be responsible for achieving a dedicated quota for Service Cloud product sales.

You will formulate and implement a strategic sales approach within an assigned region, driving revenue growth by penetrating the existing customer base and developing new opportunities, positioning the incredible value of key Service Cloud solutions. Establishing yourself as a trusted advisor for the Services industry, you will work closely with customers to deeply understand their unique challenges and goals, identify opportunities where our Service Cloud solution can help them achieve their business objectives, and blaze new trails within their organizations.

Responsibilities:
Develop and implement successful campaigns across the Service Cloud Field Service, Digital Engagement & install base, prospects, and whitespace.
Personally build new leads from prospecting efforts and assist others in thoroughly qualifying leads and sales opportunities.
Leverage business from new and established relationships.
Strategize, negotiate, and close business deals.
Understand the commercial aspects of the Service Cloud solution.
Exceed an annual sales quota by running a full sales cycle to address client problems and transform their business related to their contact center needs.
Enable and educate internal teams to ensure they can successfully seek Service Cloud opportunities.
Be customer-facing as required.

Requirements:

• Achiever - proven success achieving set sales targets and familiar with complex deal cycles. Strong sales discipline and tenacity, able to see a path forward despite challenges.
• Passion for Services - experience selling similar solution stacks, or management positions in the customer service industry, or a subject matter expert
• Strategist - Able to develop and execute strategies, bringing everyone along on the journey. We need you to amplify the Service Cloud message across internal and external stakeholders
• Value selling - demonstrated experience in uncovering customer needs, curious and always asking "why" to unlock how Service Cloud can add value to the customer
• Team seller - collaborate with multiple internal and external stakeholders to drive the best outcomes for the customer and Salesforce, negotiating & influencing outcomes
• Trusted partner - Passion for working with customers and guiding them on the Salesforce Customer Journey.
• Multi-tasker - able to multi-task & organise time effectively to manage multiple deals simultaneously

This role is perfect for those who prefer a collaborative, team value selling approach for a dedicated product solution but enjoys the adrenalin of closing deals and hitting targets. By focusing on Service Cloud, you will become a subject matter expert on the value it will bring to customers whilst still contributing to our business growth in a fast-paced, collaborative, and fun atmosphere.

About Service Cloud:
Service Cloud is a game-changer in the realm of customer service, designed to elevate support operations to new heights. Imagine a platform that seamlessly integrates all customer interactions—whether through email, phone, or messaging apps— into a unified system. This is exactly what Service Cloud does, transforming every customer communication into a case that is intelligently routed to the right service agent for swift resolution. Combined with AI (Agentforce), Service Cloud is at the forefront of transforming customer service experiences. Find out more about Service Cloud and Agentforce
If you are an experienced Account Executive interested in a career in sales, working with customers to solve problems with our Service solution & AI - then read on to learn more!


Role Description
We are currently looking for a driven and enthusiastic experienced Sales professional with knowledge of technology and proven B2C and/or B2B sales and account management experience! You will be selling our Service Cloud, AI and Agentforce products across a regionally aligned portfolio of accounts. As a Sales Account Executive, you will work in partnership with the existing Account owners and carry quota for the product sales to develop business opportunities and revenue growth:

Your Impact:
Our Cloud Specialist Sales team is growing, and we have newly created role based in ASEAN, looking after a range of Enterprise and Commercial customers. We are looking for Cloud Account Executives (sellers) who are passionate about and want to get involved in the power that AI and Agentforce will bring to our Service Cloud offering. As a Service Cloud Account Executive, you will leverage the untapped potential of Service Cloud by partnering with existing account owners (Core Account Executives) and be responsible for achieving a dedicated quota for Service Cloud product sales.

You will formulate and implement a strategic sales approach within an assigned region, driving revenue growth by penetrating the existing customer base and developing new opportunities, positioning the incredible value of key Service Cloud solutions. Establishing yourself as a trusted advisor for the Services industry, you will work closely with customers to deeply understand their unique challenges and goals, identify opportunities where our Service Cloud solution can help them achieve their business objectives, and blaze new trails within their organizations.

Responsibilities:
Develop and implement successful campaigns across the Service Cloud Field Service, Digital Engagement & install base, prospects, and whitespace.
Personally build new leads from prospecting efforts and assist others in thoroughly qualifying leads and sales opportunities.
Leverage business from new and established relationships.
Strategize, negotiate, and close business deals.
Understand the commercial aspects of the Service Cloud solution.
Exceed an annual sales quota by running a full sales cycle to address client problems and transform their business related to their contact center needs.
Enable and educate internal teams to ensure they can successfully seek Service Cloud opportunities.
Be customer-facing as required.

Requirements:

• Achiever - proven success achieving set sales targets and familiar with complex deal cycles. Strong sales discipline and tenacity, able to see a path forward despite challenges.
• Passion for Services - experience selling similar solution stacks, or management positions in the customer service industry, or a subject matter expert
• Strategist - Able to develop and execute strategies, bringing everyone along on the journey. We need you to amplify the Service Cloud message across internal and external stakeholders
• Value selling - demonstrated experience in uncovering customer needs, curious and always asking "why" to unlock how Service Cloud can add value to the customer
• Team seller - collaborate with multiple internal and external stakeholders to drive the best outcomes for the customer and Salesforce, negotiating & influencing outcomes
• Trusted partner - Passion for working with customers and guiding them on the Salesforce Customer Journey.
• Multi-tasker - able to multi-task & organise time effectively to manage multiple deals simultaneously

This role is perfect for those who prefer a collaborative, team value selling approach for a dedicated product solution but enjoys the adrenalin of closing deals and hitting targets. By focusing on Service Cloud, you will become a subject matter expert on the value it will bring to customers whilst still contributing to our business growth in a fast-paced, collaborative, and fun atmosphere.

Position: Customer Service Reception

• Location: Somerset / Tanjong Pagar
• Working Day: 6 days (Mon-Fri 10am -7pm / Sat 10am - 6pm)
• $2,500 - $3,500 (Depending on experience)

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Bridge the gap between data and customer engagement by integrating insights from all touchpoint’s interactions. Develop strategies and recommendations through insightful data analytics for improvement of process and for better projection to drive business performance.

Responsibilities:

• Analysis of servicing touchpoints interactions and service requests from various source systems to identify trends, patterns, meaningful insights and findings that would help improve performance.
• Use of data analysis to accurately forecast volume and identify resource requirement, optimizing workforce management strategies.
• Employ data storytelling to weave business performance narratives and work with key business owners to identify opportunities or close gaps
• Validate the data points in the data warehouse in ensuring data integrity.
• Develop, automate and streamline management reporting to monitor key business metrics
• Handle ad hoc requests, discern trends and business needs, and recommend sustainable solutions.
• Provide guidance to junior staff.

Requirements:

• University Degree with at least 8 years of experience in FI or insurance industry, managing inhouse / outsourced contact centre is preferred.
• Determined, resourceful and results oriented individual with proven track record in driving and achieving results.
• Strong Excel and Powerpoint skills having the ability to communicate strong business story-telling skills
• Analytical skills; Able to collect, organize, analyse, and interpret large datasets.
• Interpersonal skills: Energetic and enthusiastic, able to engage and collaborate with all stakeholders / employees in the company.
• Enjoys working in a dynamic and fast paced environment.

• Working Days: 5 days (Mon-Fri)
• Working Timing: 830am – 530pm
• Working Location: Harbourfront
• Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Responsibilities:

• Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.
• Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
• Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
• Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
• Review and refresh key performance indicators (KPIs) on internal team and external partners.
• Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements in order processing.

Requirements:

• Degree/Professional certificate in a related field preferred.
• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279