Job Requirement:

• 4 to 5 years of experience as Application Support Analyst.
• Experience supporting Web / Mobile / Client based applications.
• Support and assist in regular server maintenance, system accesses, systems monitoring, backups and patching.
• Maintain service operations documentation and guides.
• Develop supporting documentation for all Service Operation activities.
• Monitor Service level dashboards, perform daily monitoring, system capacity review.
• Provide on-going maintenance support for production systems/applications and 24/7 stand by support required.
• Level 2 support will include attending to user queries, analysis and investigation of issues reported, ensuring the issues are fixed as per user requirement.
• Evaluate potential solutions and make recommendations to resolve application issues and user queries.
• Log the issues received, track and monitor the progress of fixes in a timely manner, according to established Service Level Agreements (SLA).
• Involvement in the system integration testing (SIT) and user acceptance testing (UAT) prior to production implementation of changes.
• Assist and involve in change management process (Change Approval, Implementation, Testing, Deployment and verification).
• Knowledge of Internet and Intranet server/application architecture and experience in working with medium/large systems involving multitier architecture and interface/integration to othersystems.
• Knowledge of programming / systems analysis, quality assurance, prototyping, construction, integration, and migration functions

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Salary: Up $2700 + $100 Transport Allowance + AWS + VB + Incentives

Duration: 2 Years Contract Extendable/Convertible to Perms

Working Days/Hours (depend on assignment):

• 5-day work week shift work, required to work on weekends
• 8.00am – 5.30pm / 8.30am – 6.00pm, off on PH

*Remark: Not allow using phones during working hours due to Private & Confidential (P&C) documents

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Point to point enquiries from customer
• Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in Call Centre is highly preferred or Customer Service experience
• Mandarin speaking to liaise with Chinese speaking customers
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Gather and review customers’ stock forecast
• Observe inbound shipment from suppliers

Requirements:

• Diploma and above
• At least 2 years of Customer Service experience with inbound & outbound shipment arrangements.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Responsibilities:

• Assist in the performance of clinical and laboratory procedures.
• Provide receptionist duties at front counter
• Prepare and dispense medications
• Ensure accuracy of clinical data entry into computer system
• Prepare submission for corporate claims
• Handle all transactions include payments and ensure proper documentation
• Perform basic assessment for patient
• Prompt for low stock medications and supplies
• Arrange/Booking appointment for patients for follow-up treatment and vaccination
• Assist doctors with chaperoning and conduct minor procedures, swab procedure
• Daily e-submission of Managed Care claims for different insurance schemes
• Maintenance of the physical facility of the clinic
• Perform data entry and closure of daily settlement
• Maintain filing system, coordinate appointments and other admin duties
• Rendering assistance during nebulizer use, perform First-aid and triage patients.
• Any other duties as may be assigned by Immediate Supervisor and/or the Management

Qualification & Experience:

• Min GCE “N”/”O” level and above
• Able to work in fast paced environment
• Those without related experience are welcome to apply
• Team Player and Good communication skill
• Those with more experiences may consider for Senior Position

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD MEDICAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlets:

• In-Suite Dining
• Long Bar
• Raffles Courtyard

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

• Preparing and processing orders by issuing job orders to vendors and monitoring the production
  schedule to ensure timely delivery
• Coordinating shipping arrangements and preparation of relevant documents required for shipments, such as invoices, packing lists, delivery orders, job orders and ensuring smooth
  delivery of each shipment.
• Monitoring payments from customers and arranging timely payments to vendors.
• Additional work scope or responsibilities may be assigned from time to time at the discretion of management.

Qualifications
• Minimum Diploma in any field, with at least 3 years of experience in logistics operations.
• Good knowledge of incoterms, contract administration, international trade administration e.g.import/export documentation, letters of credit, etc.
• Good interpersonal and communication skills to communicate effectively with internal and external stakeholders.
• Demonstrates high level of attention to detail and possesses strong problem-solving abilities.
• Knowledge in SAP is advantageous.

Kindly submit your resume in MS Word format to [email protected]

EA Licence No 18C9228 Registration No. R1108261 (Tan Li Tze)

Please note that only shortlisted candidates will be notified.

Service Coordinator

• Location: Kaki Bukit (Office)
• Working hours: 8.30am - 6.00pm (Mon - Fri)
• Salary: $2,200 to $2,800 (depends on exp)

Job Scope:

• Answering service calls
• Co-ordination works between suppliers, client and service team
• Scheduling appointments for all service calls and maintenance work
• Quotation for service works, maintenance and following up on the status
• Procurement for service works and maintenance related equipment once confirm
• Do filing for all service-related documents
• Receiving of goods
• Consolidating service/maintenance report for submission
• Checking and replying email daily
• Monthly Report on Billings for Management's Review
• Direct reporting to Project Director for daily paper works, co-ordination and other assigned jobs.

Requirements:

• Able to work overtime when require.
• Able to start work immediate or within short notice

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Service Desk Engineer

ITCS Group, a Smart IMS Company, is an IT Managed Services, Outsourcing and Talent-Sourcing company. We provide customised IT Consulting Solutions, Project Management, IT resourcing and on/off-shore Application Development Services across the Asia Pacific region.

We are currently looking for a Service Desk Engineer to support the daily operation of the IT system for end-users.

Responsibilities:
- Perform IT support for end users.
- Coordinate with users on project tasks.
- Regularly report the metrics on migration status.
- Perform imaging of notebooks through SCCM.
- Assist in Knowledge Base, Assets Management for ServiceNow.

Requirements:
- IT Discipline Diploma or Degree, Professional Certification, or any relevant experience
- Familiar with Microsoft Office and Windows Application.

Additional Information:
- Location: Ubi Avenue 1
- Working hours: Monday to Friday, 9 am to 6 pm.
- Salary will commensurate with experience

Location : Lavender / Bendemeer

Working days: 5.5 days ; 10 working hours

Industry : Hotel F&B

Job Description

1) Oversee and hands-on daily operation.

2) Manage a team of service-bar crews, conduct daily briefing to the team.

3) Train and re-train SOPs to improve staffs capbability in handling daily tasks

4) Able to train team to upsell receipt per head, retail products (take away) and provide good customer service.

5) Versatile in different job roles and hands on operations.

6) Execute Outlet cleanliness and hygiene regime to keep outlet high hygiene standard.

Requirements :

1) Above 2 years of managerial F&B experience in managing a team of people

2) Above 2 years of F&B operations experience

3) Able to use Excels and Words to submit on monthly report

4) Friendly personality and hospitable to all guests, good PR skill.

5) Need to be hands-on to daily operations

Role purpose

We are looking for an SDM to take responsibility for overseeing the successful delivery of services for a large regional APAC client. This role involves managing a team, coordinating resources, collaborating with various stakeholders to ensure seamless service delivery and to ensure all service level KPIs are met or exceeded.

Role tasks and responsibilities

1. Client Relationship Management:

• Build and nurture strong relationships with clients.
• Conduct regular meetings to understand client needs and expectations.
• Act as the primary point of contact for addressing client concerns and inquiries.

2. Service Delivery Oversight:

• Develop, implement, and optimize service delivery processes and procedures.
• Monitor service performance against established SLAs (Service Level Agreements) and KPIs (Key Performance Indicators).
• Identify opportunities for process improvement and efficiency.

3. Team Management:

• Lead and manage a team of service delivery professionals.
• Provide coaching, mentoring, and performance feedback to team members.
• Collaborate with HR for recruitment, onboarding, and training of new team members.

4. Resource Allocation:

• Allocate resources effectively to meet service delivery objectives.
• Work with resource managers and other departments to ensure adequate staffing levels.
• Manage workload distribution among team members.

5. Quality Assurance:

• Implement and oversee quality control measures to ensure service excellence.
• Conduct regular reviews and audits of service delivery processes.
• Develop and maintain quality standards and guidelines.

6. Problem Resolution:

• Address and resolve issues or escalations in a timely manner.
• Collaborate with technical teams and other stakeholders to identify and implement solutions.
• Develop and implement preventive measures to minimize recurring issues.

7. Reporting and Analysis:

• Generate regular reports on service performance, trends, and key metrics.
• Analyze data to identify areas for improvement and provide insights.
• Prepare and present reports to senior management and clients.

8. Continuous Improvement:

• Proactively identify opportunities for process improvement and optimization.
• Implement best practices to enhance service delivery efficiency.
• Foster a culture of continuous improvement within the service delivery team.

9. Contract Management:

• Collaborate with the sales and legal teams to ensure service delivery aligns with contractual obligations.
• Participate in contract negotiations and provide input on service-related terms.
• Monitor contract renewals and changes.

Requirements

Required:

• A Bachelor's degree in a Business-related field
• At least 4 - 6 years of relevant work experience
• Experience in customer service, leadership or business development
• Advanced computer skills and the ability to learn technology quickly
• Resource planning and budget management experience
• Experience in a Client facing role
• Strong teamwork skills
• Attention to detail

Preferred:

• PMP certification
• Experience in corporate security

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

About Ferrari Group

As a one-stop service provider specializing in shipping, integrated logistics and high value-added services for precious goods worldwide, Ferrari Group is a leading corporation in the freight forwarding business for luxury clients.

Founded in Italy, now headquartered in London, UK, Ferrari group has a network of offices and agents in over 80 cities.

The Singapore office, with 3 offices across the city, is seeking talents to join our team in our expansion project.

Responsibilities

• Providing consistent interaction with clients to create and maintain customer relations.
• Preparing quotations and proposals
• Handling day to day customer enquiries, order takings, in-house system data entry
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties as assigned by the Superior.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Able to travel overseas
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

Customer Care Officer (1 year)

Leading power generation company

Duration: 12 months extendable/convertible

Working Location: Somerset (walking distance from MRT)

Working hours: 08.30am – 6.00pm (Monday to Friday)

Job Responsibilities

• Manning of hotlines & Customer Care mailbox
• Handling incoming enquiries via hotlines, email and other channels
• Account servicing for customers belonging to Residential, Small Commercial Sales & Landlord/ Tenant segments

Job Requirements

• Diploma / A-Level
• Strong interpersonal skills and comfort with engaging new people on a daily basis
• Excellent verbal and written communication skills
• Independent but a team player as well

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

Roles and Responsibilities:

• Assist in handling and managing customer visit experience
• Assist in crowd control and manage visitor safety
• Assist in maintaining playground cleanliness & its tidiness
• Assist in managing the playground inventory and storage
• Assist in operating & upkeeping playground equipment
• Support day to day admission check in/out process
• Support day to day event activities and performance
• Complete any other tasks assigned by the supervisor

Our preferred candidate should meet the following requirements:

• Above 16 years old
• Able to work on weekdays and have the flexibility to work shifts, weekends, and public/school holidays
• At least GCE ‘N’ Level Certificate
• A positive attitude and a strong commitment to ensuring customer satisfaction and ability to create a welcoming and friendly atmosphere infused with high energy and enthusiasm
• Ability to work with young children and their families
• Flexibility to work shifts, weekends, and public/school holidays
• Capability to stand/walk for extended periods
• Past experience in customer-facing roles is a plus

Responsibilities:

• Perform both front-office counter service duties and back- office operational and administrative duties in the department
• Handling over the counter banking transactions including opening of accounts
• Processing inward and outward remittance transactions
• Processing inter-bank GIRO payments
• Handling customer enquiries
• Attending to customers’ account requests

Requirements:

• A recognized degree.
• At least 1-year experience handling retail banking transactions in a bank
• Good communication and inter-personal skills
• Strong numeric and PC skills

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Key Responsibilities

• Manage the assigned application support scope of work, including planning, organizing, scheduling, and supervising and managing the development projects, SDLC, Agile Methodologies, SCRUM meeting and Sprint plannings
• Continuously monitor, measure, and report the application support team’s performance, ensure the team is performing at its dimensioned capacity and according to defined SLAs
• Coach and assist with training of all L1 and L2 resources to ensure the highest levels of customer focus and collaborative working.
• Identify opportunities to eliminate recurring issues and increase automated detection and resolution
• Oversee clear and effective communication with all stakeholders, including end-user assistance where required until the issue has been resolved
• Ensure guidelines of change management, release management and application performance quality processes are strictly followed
• Observe and comply with client's policies and procedures for Health and Safety at Work and Equality and Diversity. Continually promote equal opportunities, health and safety and customer care in compliance with organizational aims and objectives

Minimum Qualifications

• Bachelor’s degree or equivalent is required
• 5+ years of experience developing and leading a team of application development professionals
• Leadership experience in a 24x7 operation supporting enterprise software and systems
• Experience working with stakeholders to communicate issues while balancing business expectations
• Significant knowledge of new product/service release cycles and willingness to stay on the forefront of emerging industry best practices
• Fluency in English is required

If you are interested, please apply now or you may send your resume to [email protected]

We regret that only shortlisted candidates will be notified.

EA Licence no: 20C0392

EA Registration no: R1770151

Liftoff is the leading growth acceleration platform for the mobile industry, helping advertisers, publishers, game developers and DSPs scale revenue growth with solutions to market and monetize mobile apps.

Liftoff’s solutions, including Accelerate, Direct, Influence, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence.

We are looking for a highly skilled and motivated Customer Success Manager to join GameRefinery. GameRefinery is a leading provider of feature level data in the mobile games market. We help our clients delve into the very building blocks of mobile games to uncover the drivers behind success. Leading mobile game studios, and publishers use GameRefinery for portfolio strategy, market analysis and benchmarking. You will be responsible for managing the Customer Success operations of GameRefinery services targeted to different stakeholders in the mobile game ecosystem. Duties will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. This position will put you at the forefront of the fast-growing mobile game and big-data industries and give you the opportunity to work with the most dynamic game companies in the world—from large international companies to start-ups that are working on the next big thing.

RESPONSIBILITIES:

• You manage, grow and renew assigned accounts.
• You are responsible for the entire customer lifecycle; provide excellent onboarding experience, drive & expand platform usage, execute business reviews.
• You build and execute account plans, assess churn risk and lead efforts to turn around at-risk accounts.
• You cultivate GameRefinery usage within accounts and provide best practices and day-to-day support for our users.
• You develop trusted advisor relationships with power users, decision makers and executive buyers.
• You navigate clients organizational structures, understand their use cases, define success criteria and ensure business value delivery.
• You engage with internal stakeholders (analysts, sales, marketing, product) to maximize business opportunities and help us improve GameRefinery products.

REQUIREMENTS:

• Bachelors Degree
• You bring a minimum of 2 years of customer-facing experience in SaaS interfacing with executives and a wide range of stakeholders in gaming companies.
• You're a business savvy person able to strategize the accounts, understand customers' needs and translate them into data offering and product requirements.
• You have a strong passion for mobile games and solid understanding of the current market trends in gaming.
• You are a self motivated person with good time management skills, who enjoys working in a small, fast-paced team where you can take initiative and accountability, and generate results every day.
• You are analytical and have strong presentation and communication skills.
• Fluency in Chinese and English is a must. Japanese is a strong plus.
• Last but not least, you are a team player and fun to work with

Working at Liftoff is fast-paced, fun, and challenging, and we thrive on innovation, both with our product and with processes. Come join our team and help shape the future of mobile marketing. If this role sounds interesting to you, we would enjoy hearing from you.

Preferred location for this position is Singapore.

Liftoff's compensation strategy includes competitive market rate along with equity and benefits and perks that will give our employees what they need to do their best work. In order to ensure teams are compensated fairly for the work performed, we map out specific levels and take into consideration the cost of labor within each location.

The annual pay range for this position in Singapore is: OTE (On-Target Earnings = base + bonus) of 62K SGD - 88K SGD or 80K SGD - 115K SGD depending on job level.

Note: There is a commission on upsell renewals on top of OTE.

#LI-JH1

Liftoff is committed to providing and maintaining a work environment where all employees and candidates are treated with dignity and respect and that is free of bias, prejudice, and harassment. Liftoff is further committed to providing an equal employment opportunity for all employees and candidates for employment free from discrimination and harassment on the basis of sex, gender (including sexual harassment, gender harassment, and harassment due to pregnancy, childbirth, breastfeeding, and related conditions), sexual orientation, gender identity, gender expression, gender nonconformity, race, creed, religion, color, national origin, ancestry (including association, affiliation, or participation with persons or activities related to national origin, English-proficiency or accent, or immigration status), physical or mental disability, medical condition(s), genetic information of an individual or family member of the individual, marital or domestic partner status, age, veteran or military status, family care status, requesting or taking pregnancy, parental or disability leave, requesting an accommodation, or any other characteristic protected by federal, state, or local law, regulation, or ordinance. All such discrimination and harassment is unlawful and will not be tolerated. Liftoff maintains a continued commitment to equal employment opportunity and expects the full cooperation of all personnel.

AGENCY AND THIRD PARTY RECRUITER NOTICE:

Liftoff does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. All candidates must be submitted via our Applicant Tracking System by approved Liftoff vendors who have been expressly requested to make a submission by our Recruiting Team for a specific job opening. No placement fees will be paid to any firm unless such a request has been made by the Liftoff Recruiting Team and such a candidate was submitted to the Liftoff Recruiting Team via our Applicant Tracking System.

We are looking for individuals who are enthusiastic, energetic and have a passion for service to represent Morton's in the dining room and bar with flawless service and Genuine Hospitality.

Responsibilities

• Presenting menu and giving food & beverage recommendations
• Taking and placing orders
• Managing guest experience and ensuring guest satisfaction
• Removing plates and glasses
• Closing and delivering checks
• Setting tables, clean and restock condiments and supplies, and other side duties as assigned

Requirements

• Positive attitude with good communication skills
• Team player
• Service oriented
• Minimum 1 year F&B experience
• Singaporeans only

Service Technican

• Working days: 5.5 days
• 8:30am - 5:30pm (Mon to Fri) // 8:30am - 12:30pm (Sat)
• Woodlands
• $1600 - $2600 (depending on number of years of experience)

Job Responsibilities

• To provide on-site service of equipment sold
• To set up and installed newly sold equipment
• To provide a weekly update on the jobs done to Manager

Job Requirement

• Candidate must possess at least Professional Certificate/NITEC, Diploma/Advanced/Higher/Graduate Diploma in Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Mechatronic/Electromechanical) or equivalent
• Driving license (class 3 preferred)

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

about the company

Our client, one of the largest life insurance companies globally.

about the job

In this role as a Customer Service Specialist, you will be required to communicate to clients and writing with the ability to communicate with all stakeholders, be resourceful and able to provide a solution within the agreed turnaround time.

In order to be successful in this position, the ideal incumbent must be able to deliver a smooth customer service experience to all customers through email communication and online chat, you will be expected to manage all feedback received and handle them with urgency and care to provide an outcome that is both fair and satisfactory.

The ideal incumbent will be expected to manage the day to day email communication with customers and distributions and provide quality customer service through reviewing, assessing and providing the response in a timely manner and meet SLA of 90% email resolution within 5 working days. You will be required to work with different business units to provide a one stop solution to the customers and resolve feedback or issues raised by customers or sales representatives.

** Office is centrally located at CBD
** 1 year contract with 1 month completion bonus
** Opportunity to convert to perm or extension (depends on performance)
** Offers hybrid work arrangement and hot desk
** Contract staff will enjoy good medical benefits and annual leave

skills and experience required

• Passionate about serving customers and provide outstanding customer service quality
• 2+ years of experience in customer service industry - ideally in Financial services sector
• Candidates with prior experience as financial consultant/advisors are welcome to apply
• Knowledge in Lifeasia, CRM, communication tools and financial products is an advantage
• Highly analytical and self-motivated
• Fast learner, effective in problem solving

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Sales Consultant

• Working days: 5.5 days (One and half day off weekly; Five weekends with 7 off day)
• Need to work on weekend and public holiday. (There’s replacement off for public holiday.)
• Salary: $1800 - $2000 + Commission (Not from Luxury Industry)
• Salary: $2400 - $2500 + Commission
• Location: Takashimaya & Paragon (Orchard)

Store operating hours:
Paragon boutique - 11am to 9pm. - One hour lunch break.
Takashimaya boutique - 9.30am to 9.30pm (2 shifts)

Moring shift - 9.30am to 6.30pm - One hour lunch break.
Afternoon shift - 12.30pm to 9.30pm - One hour dinner break.
Full shift with two breaks.

Job scope:

• Oversee stores (Takashimaya & Paragon) when the Boutique Manager is off duty
• Assistance to Boutique Manager in all the duties (sales & budget, retail operations & administration, Customer Service, Merchandising & Promotions, and Staff)
• Proper execution of paperwork for all stores. Accuracy of all receipts
• Maintain good customer relationship and regular update of products to customers.
• Ensure good housekeeping of stores
• Ensure proper and timely replenishment of stocks
• Achieve sales target

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Job Summary

This role exists to handle policy processing transaction and deliver quality customer service.

The key result indicators for this role are:

• Provide excellent customer service to policy owner, business partner and public through various means including but not limited to letter, email, audio/video call, in person meeting, etc.
• Perform policy processing transaction independently with zero error and within target turnaround time.
• Report and escalate any daily operations issues and propose feasible solution for management review.

Responsibilities

• Collaborate with business partner and different internal teams to deliver quality customer service.
• Handle enquiry/feedback/complaint from internal and external customers through different means of contact including but not limited to letter, email, audio/video call, in person meeting, etc.
• Process financial and non-financial policy servicing transactions in different administration systems in complying to the process guidelines, target turnaround time and with zero error.
• Ensure a good follow-through of customer’s service request up to its completion.
• Report daily operations issues to team leader with proposed feasible solution.
• Manage the file retention and destruction process.
• Back up other team member to ensure service continuity.
• Comply with internal policies, procedures and the relevant laws and regulations.
• Perform ad-hoc projects or tasks as assigned.

Requirements

• Degree or equivalent
• At least 3 years’ of insurance operations experience in insurance industry.
• Strong desire to learn the ropes in preparation for a career in the insurance sector.
• Understanding of different entity structure, AML guidelines, FATCA and CRS requirements
• Able to work independently and under pressure with minimal supervision
• Customer centric mind set with a desire to provide excellent customer service
• Have good problem-solving skills
• Excellent interpersonal and collaboration skills
• Possess good verbal and written communication skill
• Good team player and accountable
• Have good organization skills and attention to details.
• Proficiency in MS office, Excel, Word, Powerpoint

Interested candidates are invited to submit the application with detailed resume stating educational background, working experience, current and expected salaries and contact number.

Your application will be treated in strict confidence. Only shortlisted candidates will be notified.

Personal data collected will be used for recruitment purposes.

Personal data of unsuccessful applicants may be retained up to two years only.

Roles and Responsibilities:

• Assist in handling and managing customer visit experience
• Assist in crowd control and manage visitor safety
• Assist in maintaining playground cleanliness & its tidiness
• Assist in managing the playground inventory and storage
• Assist in operating & upkeeping playground equipment
• Support day to day admission check in/out process
• Support day to day event activities and performance
• Complete any other tasks assigned by the supervisor

Our preferred candidate should meet the following requirements:

• Above 16 years old
• Able to work on weekdays and have the flexibility to work shifts, weekends, and public/school holidays
• At least GCE ‘N’ Level Certificate
• A positive attitude and a strong commitment to ensuring customer satisfaction and ability to create a welcoming and friendly atmosphere infused with high energy and enthusiasm
• Ability to work with young children and their families
• Flexibility to work shifts, weekends, and public/school holidays
• Capability to stand/walk for extended periods
• Past experience in customer-facing roles is a plus

Job Descriptions

• Shift Management
• Beverage inventory and order management
• Cleaning
• Service Offerings
• Increase the service quality

Job Requirements

• 3 years of similar experiences

Working hours

• 5.5days a week
• Shift system 10:00am～22:00pm 3 hours break (14:30～17:30)

Job Title: Leasing Manager - Automotive Industry

Key Responsibilities:

1. Business Development: Develop and implement strategic plans to expand the leasing business, targeting both corporate and individual clients.
   Identify new business opportunities and partnerships to increase market share and drive revenue growth.
   Build and maintain relationships with dealerships, fleet management companies, and other key stakeholders to generate leads and referrals.
   
2. Client Acquisition and Relationship Management: Lead the leasing sales team in prospecting, qualifying, and closing leasing deals to achieve sales targets.
   Provide personalized consultation to clients, understanding their leasing needs and offering tailored solutions.
   Ensure high levels of customer satisfaction by delivering exceptional service throughout the leasing process and beyond.
   
3. Portfolio Management: Oversee the leasing portfolio, monitoring lease expirations, renewals, and terminations to optimize portfolio performance.
   Analyze lease metrics and financial data to identify trends, opportunities, and risks, and make data-driven decisions to drive profitability.
   Implement strategies to minimize delinquencies, mitigate credit risks, and maximize asset utilization.
   
4. Lease Structuring and Pricing: Collaborate with cross-functional teams, including finance, risk management, and legal, to structure lease agreements that meet both customer needs and company objectives.
   Develop pricing models and strategies to remain competitive in the market while maximizing profitability.
   Stay abreast of industry trends, regulatory changes, and competitive offerings to adapt leasing strategies accordingly.
   
5. Compliance and Risk Management: Ensure compliance with leasing regulations, company policies, and industry best practices.
   Implement risk management protocols to assess creditworthiness, mitigate credit risks, and maintain portfolio quality.
   Work closely with legal counsel to review lease agreements, contracts, and documentation to ensure accuracy and compliance.
   
6. Team Leadership and Development: Recruit, train, and mentor leasing sales staff, providing guidance, support, and performance feedback.
   Foster a culture of excellence, teamwork, and continuous improvement within the leasing team.
   Promote professional development opportunities and career growth for team members.
   

Qualifications:

• Minimum of 3 years of experience in leasing, sales, or finance roles in the automotive industry.
• Proven track record of success in leasing sales, business development, and portfolio management.
• Strong understanding of leasing principles, financial analysis, and risk management.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to lead and motivate a team to achieve sales targets and deliver exceptional customer service.
• Proficiency in leasing software, CRM systems, and MS Office suite.
• Detail-oriented with strong analytical and problem-solving skills.
• Adaptable and able to thrive in a fast-paced, dynamic environment.

• Gather and review customers’ stock forecast
• Observe inbound shipment from suppliers

Requirements:

• Diploma and above
• At least 2 years of Customer Service experience with inbound & outbound shipment arrangements.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996