Responsibilities:

• Handle call enquires for the doctors/ nurses and healthcare professionals
• Provide information and excellent customer service with regards to the healthcare industry
• Help doctors to take down notes and emails and do liason
• Data entry of particulars and update of database system

Requirements:

• Min GCE 'A' Levels
• Office hours, 5 days job
• No experience needed! All training provided
• Required to start work immediately

For interested applicants, please write in to [email protected]

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

We are hiring Temp to Long Term Patient Service Associate to be outsourced to reputable hospitals!

Job Description:

• In charge of registration of patients
• Scheduling of appointments
• Handle enquiries
• Assist doctors and nurses when required

Requirement:

· Possess minimum ‘N / O / A’ Levels / Nitec / Diploma in any field

· Able to commit to 5.5 days office hours

· Available immediately

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job Description:

· Registration of patient’s visit, issuance of queue ticket, retrieves or create patient records and assist in any administrative work required at front counter

· Billing enquiries and cashiering duties

· Schedule follow-up appointments for patients and advice on the necessary tests / investigations

· Assist in preparing clinic reports

· Liaise with doctors, nurses and internal departments on any clarifications for patient matters

· Assist in counter closing

Job Description

· Min N/O/A levels/ Diploma

· No Experience needed/ Full training and guidance will be provided during work

· Must be able to commit to a minimum of 3 months

· Able to start work immediately as positions are urgent

If you are interested in any of the positions, do kindly drop your most updated resume to

[email protected]

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Brief description of the Restaurant

Kyoaji Dining is seeking a dedicated and customer-oriented individual to join our team as aService Crew. As a key member of our service staff, you will play a crucial role in creating a positive dining experience for our guests.

Job Descriptions

# Customer Service:

• Greet and seat guests with a friendly and welcoming demeanor.
• Take and process customer orders accurately and efficiently.
• Provide recommendations on menu items and specials.
• Address customer inquiries and concerns in a courteous manner.

# Table Maintenance:

• Set up and maintain clean and organized dining areas.
• Monitor and replenish table supplies as needed.
• Ensure a high standard of cleanliness and presentation in the dining area.

# Order Coordination:

• Collaborate with kitchen staff to ensure timely and accurate delivery of orders.
• Communicate effectively with team members to streamline service flow.

# Payment Handling:

• Process customer payments and provide accurate change.
• Handle cash and electronic transactions securely.

# Team Collaboration:

• Work collaboratively with fellow waitstaff and kitchen team.
• Assist colleagues during peak hours to ensure smooth service.

Job Requirements

• Previous experience in a similar role preferred but not required.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Excellent multitasking and organizational abilities.
• Basic knowledge of food and beverage service.
• Flexibility to work evenings, weekends, and holidays. 3 Hours break in between shift.

Working hours

• 6 days work week
• 8.5 working hours per day

The Opportunity

• Healthcare Industry (Growing industry)
• Establish hospitals
• 5 days office hour
• On call support duty base on rostering
• Training will be provided!

Job Description:

• Provide clinical support for clinical systems
• Provide both on-site and off-site clinical support to the end-users
• Assist users through the problem-solving process
• Participate in testing clinical systems for implementation
• Gather feedbacks to improve the clinical systems
• Conduct and facilitate users training session
• Provide 24 x 7 on-call application support to users

The Talent:

• Nitec or Diploma in a healthcare discipline (nursing, allied health, medicine)
• Min 1-year continuous clinical experience in any healthcare organization
• Customer service experience

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Job Scope:

• Customer support for Domestic as well as regional
• To arrange service visiting, install, repair, troubleshooting, and re-location on site
• To set up and dismantle equipment for demonstrations
• To conduct equipment familiarization training for users
• To answer service enquiries
• To attend user’s meetings
• To install and commission new equipment at customer’s sites
• To practice and enlightenment for Customers satisfaction in service team
• To prepare service quotations, contracts, report, and invoice
• To arrange spare parts from suppliers and send repair items and spare parts

Job Requirement:

• Min. NITEC/ Diploma in engineering/ any relevant field
• Min. 1 yr relevant experience in service engineer preferably with medical device

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

Job Descriptions

• Prepare the store (front-of-house and back-of house) for business operations.
• Assist to run Shift and to ensure the following practices are carried out in your store.
• Performing station functions in Service/Kitchen area.
• Handle cleaning of dining and kitchen area.
• Carry out stewarding duties.
• Perform cashiering duties.
• Handle customer queries.
• Ensure compliance to food safety, hygiene and sanitation standards.

Job Requirements

• Secondary school education
• Working experience is not required.
• Service-oriented with a pleasant disposition.
• Ability to work in a fast-paced environment.

Working hours

• 5.5 days, 44 hrs, Shift hours 9 - 6pm, 2pm - 11pm

Duration: 1 year
Location: Dhoby Ghaut @ Plaza Singapura
Salary: Up to $2.4k

• Single shift from 10.30am to 9.30pm
• Work 4 days per week roster, ie. 2 week days per week and on every Sat and Sun, including public holidays
• Commit to work 6 public holidays

There will be 1 day weekend off (either Sat or Sun) per month according to roster

Job Description:

Contract Customer Relations Officer (Sales focus)

• Achieve individual sales and team target
• Handle all walk-in and phone enquiries from customers
• Explain product information as well as communicate the use of all products in the most professional and efficient way
• Perform direct marketing and sales activities to generate sales
• participate in outdoor sales activities and roadshows
• Handle counter duties and cashiering
• Other ad-hoc duties or reassignment if required.

Contract Customer Relations Officer (Sales support/Operations focus)

• Handle all operational matters and work closely with sales team to ensure fulfilment of sales
• Generate Sales Order upon completion of sales for City Energy Life, call centre and online orders
• Deliver excellent service to ensure high levels of customer satisfaction
• Respond to customer complaints and concerns in a professional manner
• Arrange and update appointments for commercial customers, and liaise with the Commercial team
• Ensure adequate support and timely coordination with inter-departmental colleagues e.g Finance, relating to City Energy Life showroom matters
• Ensure upkeeping and accuracy of all administrative duties, including managing of online store records, documentation etc

Requirements:

- Diploma/nitec in any field
- Able to commit for one year while working on weekends and public holidays
- Good communication skills, good personality and customer service skills, result-oriented, highly motivated

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Location (Nearest MRT): Tuas

Salary: SGD 2,500 to 3,400 (depending on experience) + Completion Bonus

Duration of Work: 1 Year Contract (renewable)

Work Days & Hours: Mon to Fri, Office Hours

Responsibilities:

• Manning of hotlines & Customer Care mailbox
• Handling incoming enquiries via hotlines, email and other channels
• Account servicing for customers belonging to Residential, Small Commercial Sales & Landlord/ Tenant segments

Interested applicants, please send your resume to via email [email protected] [Attn: Fiona]

OR WhatsApp / Telegram 8338 3121 [Attn: Fiona]

Kindly understand that only shortlisted candidates will be notified.

Fiona Leow (R21100211)

Senior Consultant

RecruitFirst Pte Ltd (E.A. 13C6342)

• Ensure timely and professional service to both internal and external customers, maintaining vehicle turnaround time within guidelines.
• Conduct quality checks and provide recommendations for repairs, adhering to manufacturer standards.
• Supervise daily workshop operations to enhance efficiency and productivity, while ensuring compliance with health and safety regulations.
• Assist in handling complaint cases and generating reports for analysis.
• Address customer inquiries and maintain high service standards.
• Support the customer service team during peak periods.
• Collaborate with management to identify service gaps and implement improvement plans.
• Coordinate with other departments to ensure seamless service delivery.
• Monitor KPIs and adjust operations as necessary.
• Handle ad-hoc tasks as assigned, including vendor liaison and promotion activities.
• Prepare reports as required.

• Diploma in Mechanical Engineering or equivalent.
• Minimum 3 years relevant working experience in workshop environment / service operation in automotive industry.
• Proactive and independent with positive attitude.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Permanent position, Salary up to $3,400 with Bonus
• Class 3 license is a MUST
• Minimum 3 years relevant working experience in workshop environment / service operation in automotive industry.

Patient Service Associate - Healthcare
Duration: 12 months
Salary: $2000 - $3000
Monday to Friday Office hours

Location: Outram Park/Novena/Woodlands

• Perform registration, billing and payment collection, and assist in prescription processing to ensure seamless operation of Pharmacy and ensure wait time targets are met

• Perform a variety of patient service activities and services to ensure that the patients and members of public are attended to promptly and courteously
• Assist in training of staff on registration, payment collection and billing procedures
• Maintain timely and accurate records of patients’ information
• To assist Pharmacist in the maintenance of pharmacy work area and patient records
• Support medication delivery operations by sorting and accounting for delivery parcels
• Perform any other duties as assigned by the supervisor / Head of department

Requirements:
- Min A Level/Diploma
- Able to start work imemdiately
- Prior healthcare experience is advantageous.

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Mon-Fri, Office hours
Location: Boon Lay
Salary Range: $2100-$3500/mth, have AWS and bonus

As part of the national HealthierSG initiative to transform the way healthcare is delivered, our client setting up a call centre hub to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.

You will be responsible to helm the hub in line with the service standards and key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach out for support to - well in the community. The job scope would include referrals to community partners, facilitating community appointments, conducting outbound nudges to encour- participation in screening and vaccination to assisting residents and community partners with navigation of the healthcare landscape.


1. Eng-ment of residents and community partners to address enquiries about population health and services and initiatives and link up with the appropriate team / service where appropriate;
2. Proactively liaising with teams and community partners to facilitate coordination of community based services for residents
3. Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
4. Assisting residents with community appointment related requests
5. Conduct outbound nudges to encour- enrolment and participation in screening and vaccination
6. Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
7. Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes.

Interested candidate, kindly send a copy of your resume to [email protected]


Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and social media) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

The essential functions of this position include but are not limited to the following:

▪ Initiate timely and accurate order process through the receipt and confirmation of customer orders. Verify product availability, lead time, payment and incoterms. Coordinate shipment type, condition, date and route to ensure on time delivery to the customer.

▪ Collaborate with multiple departments of the Supply Chain including, Production, Quality Control and Warehouse and Logistics to confirm product availability and present customer with options.

▪ Maintain customer transactions through electronic filing of customer purchase orders and correspondence.

▪ Promote customer satisfaction and effectively manage customer orders by consistently maintaining a professional relationship through the utilization of multiple order maintenance reports. Provide customers with information concerning the status of their orders including carrier tracking information and proof of delivery.

▪ Enter customer complaints in a prompt manner. Coordinate returns with warehouse personnel, logistics and the customer as needed.

▪ Financial responsibilities to include supporting Accounts Receivable in the resolution of invoice disputes. Delegation of Authority and conservation of proper documentation is required for monthly as well as annual audits to ensure SOX compliance before issuing credits, debits and returns.

▪ Monitor customer master data and notify customer master group of any revisions needed to ensure account data is accurate.

▪ Ensure adherence to all management systems including, ISO 9001:2008, ISO 14001 and OHSAS 18001 and Food Safety, with an understanding of Danisco’s Quality and Environmental Policies and procedures. Responsible that these policies and procedures are implemented throughout the organization and all related activities under the position's jurisdiction.

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Direct Hire (Singaporean or PR only, no quota for foreigners):

WhatsApp 8323 0638 (note: shortlisted candidates will be notified within one week for interview arrangement)

We are operating a popular Art Jamming Cafe at Orchard Road. We are looking for part-time service crews / full time service crew / supervisor.

Working environment: Air-conditioned with nice ambient in a shopping mall.

Part-time Service Crew: able to commit to working on Sat or Sun (3 days/week, salary S$1.4k)

Full time Service crew / Supervisor: 6 days / week, Salary between S$ 2.5K to 3K (salary will be commensurate with age and experience)

Bonus, meal allowance, Punctuality/ No-MC allowance

Annual Leave

Extra 1 day off for each PH worked.

Requirements:

• Able to communicate with customers well in English (Mandarin is a bonus)
• Positive attitude
• Hardworking
• Willing to learn
• Customer oriented

Training will be provided.

Job scope includes attending to F&B and art jamming customers' needs, drinks preparation, simple food preparation, maintaining cleanliness of cafe, simple washing and cleaning, stock check, cashier.

Looking for Singaporean or PR (no quota for foreigners)

If interested, please WhatsApp 8323 0638 your CV including personal particulars, selfie photo, past experience, Education level, salary expectation and other relevant info.

For part time application, please indicate your weekly available working days, as well as available commitment period.

No agent please.

Phillip Wain has been a leader in fitness and beauty industry for over 30 years in Asia Pacific. In complete luxury and privacy, members experience quality services including gym, group exercise, personal training, facial, slimming, massage, spa and nutritionist’s advice. We aim to provide the ultimate health and beauty solution to members with our luxurious facilities. To cope with our aggressive growth and expansion plan in beauty & fitness, we are inviting dynamic individuals to join our fast growth team.

Food and Drinkcs Counter Service Attendant

Key Responsibilities:

· To prepare and serve food and beverages to our members.

· Help plan daily menu for clients.

· Upkeep cleanliness of pantry, work space and juice bar counter.

· Support in-house monthly events for members.

Requirements:

· Experience in preparing local dishes. Basic certificate in Food and Hygiene an advantage.

· Good interpersonal and communication skills.

· Passion in customer service.

· Require to work retail operating hours and alternate weekend.

Remuneration & Benefits:

• Attractive basic salary, performance incentive and 13-month bonus.
• Meal & Punctuality Cash Allowance.
• Medical.
• We provide meal on working day.
• Staff discounts on skincare and sports boutique.
• Pampering beauty treatments.
• Annual leave and statutory holidays.

Interested applicants are invited to apply or contact us from Monday to Friday, from 9am to 5pm at 62500100. Our club is centrally located at 333, Orchard Road, Hilton Singapore Orchard, #07-00, Singapore 238867.

www.phillip-wain.com

Location: Outram

Salary: 2000 - 3000

Working Hours:

5.25work week,

Monday to Friday: 830am to 530pm

Saturday: 830am - 1pm (1 saturday a month)

Job scope:

• Patient registration
• Scheduling of appointments
• assisting doctors and nurses in minor procedures

If keen,
TELE me at @basquebcc or WA me at https://wa.me/+6588994649 NOW!
Interested candidates please submit your resume to [email protected]


Emma San
outsourcing Team
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Description:

· Registration of patient’s visit, issuance of queue ticket, retrieves or create patient records and assist in any administrative work required at front counter

· Billing enquiries and cashiering duties

· Schedule follow-up appointments for patients and advice on the necessary tests / investigations

· Assist in preparing clinic reports

· Liaise with doctors, nurses and internal departments on any clarifications for patient matters

· Assist in counter closing

Job Description

· Min N/O/A levels/ Diploma

· No Experience needed/ Full training and guidance will be provided during work

· Must be able to commit to a minimum of 3 months

· Able to start work immediately as positions are urgent

If you are interested in any of the positions, do kindly drop your most updated resume to

[email protected]

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

COMPANY DESCRIPTION

NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.

RESPONSIBILITIES

• Responsible for stall opening, closing procedures, daily food preparation & duties assigned to meet the standard and quality set by the company
• Inspect supplies, equipment, and work areas to ensure conformance to established standards, i.e SOP, Hygiene and Safety Practices
• Attend to customer enquiries if required. Collect payment and have a positive attitude
• Monitor sanitation practices to ensure that employees follow standards and regulations
• Willing and able to operate mobile devices like 3rd party delivery platform gadget

Location: Kopitiam Square (Sengkang- Opening Soon)

• Diploma in culinary and/or minimum 2 years of relevant experience in the F&B Industry
• Good knowledge of stock inventory and people management
• Initiate potential cost savings in waste management and food cost
• Able to multi-task and have basic equipment maintenance knowledge.
• Experience in managing the dry and wet kitchen
• Good communication and organisation skills
• Having a basic food hygiene certificate is an added advantage or hygiene training will be provided

Patient Service Associate (6 Month Contract to Perm)
Location: Novena/Woodlands/Outram Park
Working hours: Mon-Fri 9am - 7pm (1 hour lunch 2-3pm)
Work one Sunday (4h) every month
Salary: 1.5k to 3k

JOB SUMMARY
• Perform registration, billing and payment collection, and assist in prescription processing to ensure seamless operation of Pharmacy and ensure wait time targets are met
• Perform a variety of patient service activities and services to ensure that the patients and members of public are attended to promptly and courteously
• Assist in training of staff on registration, payment collection and billing procedures
• Maintain timely and accurate records of patients’ information
• To assist Pharmacist in the maintenance of pharmacy work area and patient records
• Support medication delivery operations by sorting and accounting for delivery parcels
• Perform any other duties as assigned by the supervisor / Head of department

Requirements:
- Min A Level/Diploma
- Able to start work imemdiately
- Able to commit long term

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Patient Service Associate - Healthcare

Duration: 3 to 12 months

Salary: $1500 - $3000

Monday to Friday Office hours

Location: Novena, Woodlands, Outram Park, Jurong East

• Perform registration, billing and payment collection, and assist in prescription processing to ensure seamless operation of Pharmacy and ensure wait time targets are met

• Perform a variety of patient service activities and services to ensure that the patients and members of public are attended to promptly and courteously

• Assist in training of staff on registration, payment collection and billing procedures

• Maintain timely and accurate records of patients’ information

• To assist Pharmacist in the maintenance of pharmacy work area and patient records

• Support medication delivery operations by sorting and accounting for delivery parcels

• Perform any other duties as assigned by the supervisor / Head of department

Requirements:

- Min A Level/Diploma

- Able to start work imemdiately

- Prior healthcare experience is advantageous.

If interested, please email me at [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

COMPANY DESCRIPTION

(Wang Caf, also translates to Prosperity Corner) was founded in 1953 along Bugis Street serving local-styled breakfast favourites Kopi, Kaya Toast and Soft-Boiled Eggs. Over the years, our passion for traditional flavours and belief in warm service has won over our following of customers.

RESPONSIBILITIES

Process customers orders and cashiering duties.

Food preparation, Cooking and Coffee Making.

Clear plate and tables after customers have consumed the food.

Wash up the dishes and cups that were used by customers.

Able to stand long hours

Able to work rotating shifts

We are hiring Contract to Perm Patient Service Associate to be outsourced to reputable hospitals!

Job Description:

• In charge of registration of patients
• Scheduling of appointments
• Handle enquiries
• Assist doctors and nurses when required

Requirement:

· Possess minimum ‘N / O / A’ Levels / Nitec / Diploma in any field

· Able to commit to 5.5 days office hours

· Available immediately

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job Responsibilities:

- Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time

- Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters

- Assess and manage appeals, feedbacks and minor complaints from all channel of distribution

- Provide excellent customer service experience

- Manage ad-hoc assignments/tasks delegated by the Section Head, when required

- Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks

- Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company

- Highlights any potential concerns /risks and proactively shares best risk management practices

Job Requirements:

- Min. A Levels / Diploma / Degree

- Meticulous and accurate

- Proficient in customer servicing and possesses strong drive for service excellence

- High level of integrity, team player, take accountability of own work and good attitude

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

JOB SUMMARY

Directly responsible to the Banquet Manager for the performance of all hourly banquet food and beverage servers and is the personal representative of all Singapore Marriott Tang Plaza Hotel to banquet guests. As such, is expected to coordinate all aspects of room or facilities set-up and food and beverage service so that all efforts are directed towards guest satisfaction, the achievement / maintenance of Division Catering Standards and profit maximization.

Also responsible for adhering to all guest contact activities in a cordial, efficient and professional manner at all times. To ensure a safe working environment and where necessary make repair orders with follow-up. To maintain a positive attitude towards the Hotel and the job being performed. To also maintain a cooperative, team-like attitude in working with supervisors and fellow employees to help achieve our common goals of maximizing guest satisfaction and profit margins.

To also cooperate with Banquet Manager to carry out and conduct training for service staff and at all times to represent the Hotel in accordance to company standards of dressing, grooming and hygiene. To contribute to a positive Associate Engagement Survey departmental result by being proactive in all aspects of departmental and interdepartmental issues. To report punctually for work.

DUTIES AND RESPONSIBILITIES

1. Attends daily BEO meeting and discusses plan of actions for same and next day with Director of Banquet Operations.
2. Ensure that the department complies with Catering Standard Operation Procedure.
3. Review menu or service (BEO) with Catering Managers and Banquet Chef on a daily basis.
4. Communicates any additional set-up requirements with staff.
5. Coordinates all food requirements with the Kitchen, including accurate counts for preparation and plating.
6. Coordinates all liquor requirements with the Beverage Controller and Banquet Bar Captain.
7. Assigns work / functions to Service Staff and Captains.
8. Maintains up-to-date details on banquet functions and communicate changes to Service staff.
9. Coordinates with Event Organizers to ensure smooth operations
10. Responsible for any ongoing training of captains and waiters which is necessary to maintain our standards of service and profit margins.
11. Responsible for labour costs of all service employees, therefore supervises the scheduling of permanent and part-time employees and review schedules in terms of coverage and adherence to budget guidelines.
12. Communicates with Catering Managers and Coordinators in obtaining menu guarantees and guests’ comments.
13. Directly supervises the work of banquet captains and personally observe the performance of service personnel.
14. Supervises Service personnel to follow Energy Conservation and Accident / Security guidelines for all associates departmental and interdepartmental.
15. Responsible for setting all types of equipment including Buffet Tables and decoration by always improving Department standards.
16. Prepare and close function checks including guest signed banquet check and Beverage Requisition Form for the particular function.
17. Responsible for excellent service standards and maintaining Event Satisfaction Survey to meet the hotel’s goal
18. Follows Banquet micros checks procedures
19. Gets accurate head count after guests seating and communicate to involve departments.
20. Notifies Banquet Manager of any shortages in regards of equipment or personnel.
21. Checks all function rooms are completely set-up for next functions or as assigned by another captain or Banquet Manager before sign off for the day
22. In absence of Banquet Manager, perform his duties.
23. Responsible for checking and maintaining the casual staff grooming standards
24. Cash/Bank Handling

• Process all payment methods in accordance with Accounting procedures and policies.
• Follow property control audit standards and cash handling procedures (e.g., blind drops).
• Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
• Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.
• Transport bank to/from assigned workstation, following security procedures.
• Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times.
• To ensure and follow established procedures and compliance as per LSOP guidelines

25.Other duties as assigned by Director of Banquet Operations or Banquet Manager.

JOB REQUIREMENTS

• Candidate must possess at least Professional Certificate/ NiTEC, culinary certificate, or equivalent
• Able to cope in a face paced environment
• Good team player and team builder

We regret that only shortlisted applicants will be notified.